Taser Axon Flex 2 User Manual
Axon Flex 2
User Manual
Models AX1005, AX1006
IMPORTANT SAFETY INSTRUCTIONS
Read all warnings and instructions. Save these
instructions.
The most up-to-date warnings and instructions are
available at www.axon.com
MMU0067 Rev: E
Contents
1 Chapter 1: Introduction
1 What Is the Axon Flex 2 Camera System?
1 Important Safety and Health Information
1 Additional Reading
2 Chapter 2: Getting to Know Your Axon Flex 2 Camera
2 Axon Flex 2 Features
2 Axon Flex 2 Camera
2 Axon Flex 2 Controller
5 Axon Flex 2 Cables and Connectors
5 Straight-to-Right-Angle Connector
5 USB Cable
6 Axon RapidLock Mount
6 Parts
7 Assembly and Use
8 Other Equipment Mounting Options
9 Chapter 3: Hardware Details
9 Preparing the Axon Flex 2 Camera
10 Using the Camera Clip
11 Attaching the Camera to the Clip
12 Removing the Camera from the Clip
12 Attaching the Clip to a Mount
13 Chapter 4: Recording with the Axon Flex 2 Camera
13 BUFFERING Mode (Turning on the Camera)
14 EVENT Mode (Starting Recording)
14 Muting Audio Recording
15 Adding Markers to Recorded Video
15 Battery Status
15 Configuring Your Axon Camera
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15 Adjusting the Audio Prompt Volume.
15 Turning o the Camera LEDs (Stealth Mode)
16 Using Axon View
16 Pairing Your Axon Flex 2 Camera with a Smart Device
16 Other Settings
17 Chapter 5: Notification Reference Tables
17 Audio Prompts
18 LED Status
18 Controller Operation LED
18 Controller Function LED
18 Controller Battery LED
19 Status LED
20 Chapter 6: Axon Signal Operations
21 Chapter 7: Care and Maintenance
Axon Flex 2 User Manual
21 Cleaning the Axon Flex 2 Camera
21 Charging the Battery
21 Replacing the Battery
22 Chapter 8: Troubleshooting and Additional Information
22 Troubleshooting
22 Customer Service
22 Warranty Policy
22 Declaration of Conformity
23 Compliance Marks
23 Radio Waves
Contents
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Chapter 1: Introduction
What Is the Axon Flex 2 Camera System?
The Axon Flex 2 is a camera system incorporating an audio and video recording device. This camera is designed for use in tough environmental conditions encountered in law enforcement, corrections, military, and security activities. The Axon Flex 2 camera is designed to record events for
secure storage, retrieval, and analysis via Evidence.com services. The recorded events are transferred to your storage solution via the Axon Dock, or by using Evidence Sync software installed
on a Windows computer.
The Axon Flex 2 camera has 2 operating modes designed to accommodate the needs of law enforcement, corrections, security, and the military. The default mode, or BUFFERING mode, provides pre-event buering to capture activities that occur prior to the user activating the EVENT
mode. In addition, the Axon View application enables playback of footage on a smart device for
review prior to storing the data.
Important Safety and Health Information
Read, understand, and follow all warnings and instructions before using this product. The most
up-to-date warnings and instructions are available at www.axon.com.
Additional Reading
This manual explains how to operate the Axon Flex 2 camera hardware. Other manuals cover
additional aspects of the Axon Flex 2 system. These documents are available at www.axon.com.
The Axon Academy website explains how to register for the Evidence.com website, configure settings, install Evidence Sync software, assign personnel to cameras, recharge your camera, and
transfer video from an Axon device to a computer. Visit academy.axon.com.
Detailed instructions for using Axon cameras and TASER products with Evidence Sync are available in the Evidence Sync User Manual.
For instructions on using Axon cameras with a smart device, see the Axon View for Android De-
vices User Manual or the Axon View for iOS Devices User Manual.
If you have an Axon Dock, see the Axon Dock Quick Start Guide for how to transfer information
and recharge your camera.
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Chapter 2: Getting to Know Your Axon Flex 2
Camera
Axon Flex 2 Features
The primary Axon Flex 2 components are the camera and controller.
Axon Flex 2 Camera
The camera oers high quality video and low-light gathering capabilities. The camera is designed
to store at least 12 hours of video (and up to 70 hours based on the video setting). If the camera
is full (has reached its storage limit), the camera will not record over previous video but instead
stops recording. If notifications are turned on, the system will alert with 3 beeps and 3 vibrations
and the camera will not start recording when the memory is full.
USB connector
LED
Imager (lens)
1. Imager – This is the camera lens. Avoid touching the lens. For cleaning information, see Chapter
7: Care and Maintenance in this manual.
2. LEDs – the LEDs will illuminate when the camera is in the dock to signify status of uploads or
firmware updates.
3. USB Connector – This feature on the back of the camera connects to a cable leading to the
Axon Flex 2 controller.
4. Microphone – Records ambient sound.
5. Speaker – Issues alerts in the form of beeps.
Speaker
Microphone
Axon Flex 2 Controller
The Axon Flex 2 camera includes physical controls to enable video and audio capture while providing visual, audible, and vibration notifications of the Axon Flex 2 camera’s state of operation.
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Axon Flex 2 User Manual
Note: You can turn o the controller LEDs, if necessary. See Turning o the Camera LEDs
(Stealth Mode) (Chapter 4) for instructions.
top view
Function LED
Connection Socket
Slide Lock
EVENT button
Battery LED
front view
On/Off Switch
Operation LED
On/Off Indicator
Speaker
Function Button
Battery Status Button
Status LED (bottom of controller)
Operation LED
Shows the camera’s current operating mode (for battery status, see the Battery LED, described
below).
Operating Mode Operation LED
EVENT Blinking red
BUFFERING Blinking green
Recovering interrupted video* Blinking red
Booting up/powering down Solid red
Error state** Solid red
Cable disconnect Blinking yellow
Pairing mode Blinking green***
* When the Function LED also is blinking red. Interrupted video is video that was stopped incorrectly (for example a sudden power loss).
** When the Function LED also is solid red.
Chapter 2: Getting to Know Your Axon Flex 2 Camera
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Axon Flex 2 User Manual
*** When the Function LED also is blinking green.
Controller Function LED
Shows when certain functions are enabled.
Function Enabled Function LED
Mute Blinking blue
Camera error* Solid red
Pairing mode Blinking green
* Use the power switch to turn the camera o and on.
Connection Socket – Enables data transfer and recharging.
Slide Lock – Holds the cable to the controller.
On/O Switch – Turns the camera’s power on or o.
On/O Indicator – When the camera’s power is turned on, the red portion is exposed. When the
camera power is turned o, the red portion is covered from view.
Speaker – Provides audio notifications.
Function Button – Used in device pairing, to mute the device, and to add markers to the video as
it is recorded.
EVENT Button – Used to start and stop recording. (Double-press to start; hold for 4 seconds to
stop recording.)
The camera might take several additional seconds to close out of the video when it is powered o
before stopping an event.
Battery Status Button – When pressed, the Battery button lights up the Battery LED, which momentarily indicates the remaining battery capacity only (with default settings, the Battery LED
does not indicate the operating mode).
Battery LED
When lit, momentarily indicates the remaining battery capacity (with default settings, it does not
indicate the operating mode).
When you turn the camera on, the Operation LED turns solid red until the system is ready to use.
Then the Operation LED blinks green (BUFFERING mode). The camera can be configured so the
Battery LED operates in sync with the Operation LED. In BUFFERING mode both the Operation
and Battery LEDs will blink green, and in EVENT mode both will blink red. If the battery status
button is pressed, the battery LED displays the battery status for approximately 10 seconds and
then resumes displaying the EVENT mode.
Battery Status Battery LED
Battery capacity is 40–100 percent Green
Battery capacity is 20–39 percent Yellow
Battery capacity is less than 20 percent Red
Chapter 2: Getting to Know Your Axon Flex 2 Camera
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Axon Flex 2 User Manual
Status LED
When you plug your camera and controller into the Axon Dock, the camera and controller status
LEDs display the device status.
Device Status Status LED
Initial connection (momentary) Solid red (for 20 seconds or fewer)
In queue awaiting upload Solid yellow
Device ready (all videos uploaded successful-
ly) and fully charged
Device not assigned, agency mismatch, cam-
era set in the oine mode, or device error
Uploading data Blinking yellow
Firmware update, internal battery charging,
extremely low battery, or memory full
Transfer error, device re-trying to transfer Blinking green and yellow
Possible network error. Refer to the Trouble-
shooting chapter of the User Manual.
Axon Dock has no communication with the
cam-era. Contact Axon customer service.
Solid green
Blinking red
Blinking red and yellow – DO NOT remove the
camera from the Axon Dock
Blinking red, yellow, and then green (cycling all
colors)
LED o
Pressing buttons causes the Axon Flex 2 camera to emit audio alerts (beeps) to indicate system
actions. See Chapter 5: Notification Reference Tables for more information.
Axon Flex 2 Cables and Connectors
Straight-to-Right-Angle Connector
The Axon Flex 2 camera and controller are designed to work with a purpose-built cable, with a
straight connector at one end and a right-angle connector at the other. Insert the straight connector into the camera and the right-angle connector into the controller.
These cables are specifically calibrated to work with the Axon Flex 2 system. Use of unapproved
cables will degrade system performance and may cause the system to not function properly or
at all.
Ensure that your cables are inserted properly into the camera and controller. If the camera’s
battery is low, or the cable is disconnected, your recorded video will be lost.
USB Cable
A USB cable is available to connect the Axon Flex 2 camera directly to your computer. The cable
used with the Axon Flex 2 system is not the same as the cable used with the Axon Flex system.
The cables are not interchangeable.
Do NOT connect your Axon Flex 2 camera to your computer before you have installed the Evidence Sync software.
Chapter 2: Getting to Know Your Axon Flex 2 Camera
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Axon Flex 2 User Manual
Axon RapidLock Mount
The Axon Flex 2 controller is designed to work with the Axon RapidLock mounting system. The
Axon RapidLock mounting system consists of the attachment piece (called the key) on the camera and the various mounting options including the attachment receiver (called the lock). To engage the Axon RapidLock, insert the key of the camera into the lock of the mount and turn it 90
degrees counter-clockwise (when you are looking straight at the mount). To release the camera
from the mount, turn the camera 90 degrees clockwise.
The various mounts that use this system can be used with a wide variety uniforms, and holds the
camera to your shirt, patrol vest, jacket, or belt.
Parts
back lock controller
Chapter 2: Getting to Know Your Axon Flex 2 Camera
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