Taser 26810, 26820 User Manual
TASER CAM HD Recorder
User Manual
Models 26810, 26820
IMPORTANT SAFETY INSTRUCTIONS
Read all warnings and instructions. Save these instructions.
The most up-to-date warnings and instructions are available at www.taser.com
MMU0036 Rev: D
Contents
1 Chapter 1: Warnings and Cautions
1 General Safety Information
1 Battery Safety Information
2 Safety Information: General Maintenance & Use
3 Safety Information: Loss of Data
4 Chapter 2: General Overview
4 What is the TASER CAM HD Recorder?
4 TASER CAM HD General Features
4 Automatic Shut-Down TASER CAM HD Recorder
5 In the Box
5 Further Reading
6 Chapter 3: Charging the TASER CAM HD Recorder
6 Charging the TASER CAM HD Recorder Using the Wall Power Charging Cable
7 Charging the TASER CAM HD Recorder Using the PC USB Download Cable
8 Chapter 4: Operating the TASER CAM System
8 Testing the TASER CAM HD Recorder
9 Using the TASER CAM HD Recorder
11 Chapter 5: Records
11 Downloading, Uploading, and Viewing Records
12 Chapter 6: Firmware Update
13 Chapter 7: Use and Care
13 Storage
13 Cleaning
13 Lens
13 Gold Contacts
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13 Battery
13 Replacing the TASER CAM Battery
14 Chapter 8: CID Icons
15 Chapter 9: Troubleshooting
15 Troubleshooting the TASER CAM HD Recorder
TASER CAM HD Recorder User Manual
Contents
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Chapter 1: Warnings and Cautions
General Safety Information
Read, study, understand, and follow all instructions, product manuals, warnings, information, training bulletins, and TASER training materials before using the TASER CAM HD system. Failure to comply could result
in injury, system malfunctions, or loss of data.
5-Second Discharge Cuto and Audio Alert. The optional Automatic Shut-Down TASER CAM HD recorder will stop
a continual CEW trigger discharge at 5 seconds (even if the user continues to hold back the trigger) and require
the user to depress the ARC switch for an additional cycle. Depending on how the Automatic Shut-Down TASER
CAM HD recorder is congured, an ARC switch (in an X2 CEW) discharge may stop after 5 seconds. The CEW programmed with the Automatic Shut-Down TASER CAM HD Recorder makes an audible alert 2 seconds before the
CEW output cycle ends. Under high stress circumstances or noisy environments, the user may not hear the audible
warning.
Battery Safety Information
Failure to maintain the TASER CAM HD battery as instructed may cause the battery, CEW, or system to malfunction or fail to function properly or optimally. Follow and comply with the following instructions to
reduce the risk of malfunction, including failure:
Charge the Battery Before Use. The TASER CAM HD battery must be charged and functional prior to use. Be aware
that a battery can fail to function, fail to charge, fail to maintain a charge, or deteriorate over time. Properly maintain the battery and ensure that it is fully functional. If the battery is not fully functional, immediately replace it
with a fully functional battery. See the TASER CAM HD Battery Replacement Guide for instructions.
Cleaning Battery Terminals. In case the battery terminals (electrical contacts) are contaminated, clean the terminals
with a dry cloth before use. Otherwise power failure or charge failure may occur due to the poor connection between the battery and the electronic circuitry of the device.
To prevent potential injuries, leaking, overheating, or explosion of batteries, please be advised to take the
following precautions:
Battery Fluid Contact with Skin or Eyes. In case the battery uid gets into the eyes due to the leakage of the battery,
do not rub the eyes. Rinse the eyes with clean running water, and seek medical attention immediately. Battery
uid’s contact with the eyes or skin could cause serious injury, including a loss of eyesight.
Extreme Temperatures. Do not expose the battery to excessive heat, cold, or water. Do not use or leave the battery
near a heat source or at a very high temperature (for example, re, heater, in strong direct sunlight, or in a vehicle in
extremely hot weather). Otherwise, the battery may overheat, cause a re, or its performance will be degenerated
and its service life will be shortened.
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TASER CAM HD Recorder User Manual
Static Electricity. Keep the battery away from sources of static electricity. Static electricity can cause damage to the
battery, which could result in serious injury.
Replacement. The rechargeable battery in the TASER CAM HD system may be replaced by a qualied technician. Do
not use any battery other than those designated by TASER. Doing so may cause battery explosion, battery leakage,
system damage, injury, or re.
Handling. Do not carry or store the TASER CAM HD recorder in places where the battery contacts may become dirty
or short-circuited. To avoid risk of re, burns, or damage to your battery pack, do not allow a metal object to touch
the battery contacts. Do not strike or throw the battery against hard surfaces. Do not directly solder the battery
or pierce the battery with a nail or other sharp object. Never disassemble, short circuit, or heat batteries or put
batteries in a re. Doing so may cause battery explosion, battery leakage, system damage, injury, or re.
Abnormal Appearance. If the battery gives o an odor, generates heat, becomes discolored or deformed, or in any
way appears abnormal during use, recharging, or storage, immediately remove it from the device or battery charger and place it in a contained vessel such as a metal box.
Disposal. Dispose of the battery properly; contact your local waste disposal provider regarding local restrictions
on the disposal or recycling of batteries. Do not dispose of the battery in re or heat. The battery may explode if
placed in the re.
Safety Information: General Maintenance & Use
Failure to use or maintain the TASER CAM HD system as instructed may cause the CEW or system to malfunction or fail to function properly or optimally. Follow and comply with the following instructions to
reduce the risk of malfunction, including failure or loss of data:
Only Use the TASER CAM HD Recorder with Compatible CEW Models. Do not use the TASER CAM HD recorder
with unapproved CEW models. Use with unapproved CEW models may damage the CEW and/or TASER CAM HD
recorder and will result in the CEW and TASER CAM HD recorder malfunctioning or failing to malfunction properly.
Charging the TASER CAM HD Recorder. Do not insert the TASER CAM HD recorder into a CEW until the recorder is
fully charged. Recharge the TASER CAM HD recorder frequently, before the remaining battery capacity is less than
40 percent. If the battery is not properly charged the CEW and/or the TASER CAM HD recorder may not work or
may fail to function as expected. To charge the recorder, only use the approved TASER charging cables. Do not
recharge the TASER CAM HD recorder out of the recommended temperature range of 32 °F to 104 °F (0 °C to 40 °C).
Charging out of this recommended range may cause damage to the battery and may also cause deterioration of
the battery’s characteristics and cycle life.
Update Software. The TASER CAM HD recorder has the capability for rmware updating. It is important to acquire,
update, and maintain the latest rmware update. Current software may be obtained from www.taser.com. NEVER
disconnect the TASER CAM HD recorder from the USB download cable during a rmware update, whether you are
updating the recorder or CEW.
USB Download Cable. Never shift the CEW safety to the up (ARMED) position or pull the trigger when the USB
download cable is plugged into the TASER CAM HD recorder. Never insert the TASER CAM HD recorder into a CEW
while the TASER CAM HD recorder is connected to a computer or wall charger. Do not unplug the USB download
cable from the PC or TASER CAM HD recorder while downloading from the device.
Removal of the TASER CAM HD Recorder. Do not remove the TASER CAM HD recorder from the CEW while the safety
is in the up (ARMED) position.
EMI. High voltage discharge or electromagnetic interference (EMI) may cause video corruption in the TASER CAM
HD recorder.
Handling the TASER CAM HD Recorder. Avoid dropping the TASER CAM HD recorder. Handle the camera lens with
care; if the camera lens is scratched this may result in a distorted image.
Chapter 1: Warnings and Cautions
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TASER CAM HD Recorder User Manual
Avoid Exposure to Wet Conditions. If the TASER CAM HD recorder is drenched or immersed in water, seawater, or
other liquid, DO NOT use the recorder until completing the procedure recommended in the current version of the
TASER Instructor Training materials or the product manual. Do not attempt to dry the recorder with an external
heat source, such as a microwave oven or hair dryer. A recorder that has been damaged as a result of exposure to
liquids is not serviceable.
Safety Information: Loss of Data
Failure to maintain the TASER CAM HD recorder or CEW as instructed may cause the system to malfunction
or fail to function properly or optimally. Recorded content in memory may be destroyed or erased by operating mistakes, unit malfunction, or during repair work. Back up and save important content after each
shift and before returning the unit for repair work.
Chapter 1: Warnings and Cautions
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Chapter 2: General Overview
What is the TASER CAM HD Recorder?
The TASER CAM HD recorder is an optional accessory for use with compatible TASER conducted electrical weapons,
such as TASER X2 or X26P CEWs. The TASER CAM HD system, with its microphone and light-sensitive camera, adds
audio and video recording capabilities to the CEW. It is also rechargeable.
The TASER CAM HD recorder can be congured without the audio recording capability for locations where audio
recording is restricted. Conguration settings are available in the Evidence Sync software.
The TASER CAM HD recorder works with Evidence Sync software to download audiovisual les onto a local computer or server and store them in a searchable library. Files may also be stored on the Evidence.com website, oering digital storage in a secure and easily accessible environment.
TASER CAM HD General Features
The TASER CAM HD recorder improves upon the previous TASER CAM product with color footage and superior
image quality.
A fully charged battery will provide enough power for approximately 100 ve-second rings at 77 °F (25 °C) and
one hour of video/audio recording at maximum video resolution and frame rate. The TASER CAM HD recorder can
store 1 hour of records. After that, new footage will overwrite the oldest footage in 10-minute segments.
The TASER CAM system records both video and audio when the safety is in the up (ARMED) position, and stops
recording when the safety is in the down (SAFE) position.
Note: There is an approximate 2-second delay between the safety switch being placed in the up (ARMED) posi-
tion and when the TASER CAM begins to record.
The TASER CAM HD recorder stores the video and audio records; the CEW stores the ring records. Because these
data are kept in dierent places, the same recorder and CEW should be used together.
Automatic Shut-Down TASER CAM HD Recorder
The optional auto shut-down TASER CAM HD (AS) recorder is a modied recorder that shuts down the output of
the CEW after 5 seconds and also contains a built-in speaker that alerts the user to the impending shut down. The
AS recorder provides an audible beeping alert for the last 2 seconds of a ring cycle before automatically shutting
down the cycle.
There are 2 ways your agency may have congured your X2 CEW to work with the TASER CAM HD AS recorder. With
one option, shut down will occur 5 seconds after a trigger-initiated energy burst, but ARC switch functioning will
not be aected. With the other option, shut down will occur after 5 seconds whether you press the trigger or the
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