TANDBERG Maestro MXP User Manual

User Manual

Software version F5

D13358.07

June 2006

This document is not to be reproduced in whole or in part without permission in writing from:

TANDBERG Maestro MXP

Trademarks and Copyright

All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.

Third Party Software

Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems are listed below:

Full copies of the licenses and warranty statements are located on the product CD in the license files directory.

The non-commercial third party code is distributed in binary form under the terms of non-copyleft style open source licenses such as BSD, Artistic or MIT/X Consortium.

The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non-copyleft commercial code.

In accordance with section (3) of the GNU General Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at

www.tandberg.net or the “contact us” section of this manual. Please provide USD

10.00 for media and shipping.

Agfa

Contains iType™ from Monotype Imaging Corporation.

CMU-SNMP

X Consortium License.

Dropbear - an SSH2 server

open source license.

User Manual

eCos

Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved. (c) UNIX System Laboratories, Inc. All or some portions of this file are derived from material licensed to the University of California by American Telephone

and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc.

Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. * All rights reserved. Copyright (c) 2000 Brian Somers <brian@Awfulhak.org> Copyright (c) 1998 The NetBSD Foundation, Inc. * All rights reserved. Copyright (c) 1997 Niklas Hallqvist. All rights reserved. Copyright (c) 1988 Stephen Deering. Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University. Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under

the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft programs.

ExPat XML Parser:

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open

source license

ICU

ICU is distributed under the terms of the ICU license, which is a MIT/X Consortium style license.

OpenSSL

(http://www.openssl.org/)" Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses, which are both BSD style open source

licenses.

iii

TANDBERG Maestro MXP

snprintf

Copyright 1999, Mark Martinec. mark.martinec@ijs.si All rights reserved Snprintf is distributed under the terms of the snprintf license, which is a Frontier Artistic style open source license. A standard copy of snprintf can be located at the author’s web site: http://www.ijs.si/software/snprintf/

xSupplicant (wpa_supplicant) 802.1x

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to

and structure of this document.

Patent information

TANDBERG technology described in this manual is protected by one or more of the following U.S. Patent No. 5,584,077 - 5,838,664 - 5,600,646 - 7,010,119 - 7,034,860 and other patents are pending in the United States and/or other countries.

Environmental Issues

User Manual

Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.

TANDBERG’s Environmental Policy

Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to being an environmental leader and embracing technologies that help companies, individuals and communities creatively address environmental challenges.

TANDBERG’s environmental objectives are to:

 Develop products that reduce energy consumption, CO  Provide products and services that improve quality of life for our customers

 Produce products that can be recycled or disposed of safely at the end of product life  Comply with all relevant environmental legislation.

European Environmental Directives

As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).

The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominates flame retardants to reduce the environmental impact of WEEE which is land filled or incinerated.

TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).

Waste Handling

In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.

TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.

Please contact your local supplier, the regional waste administration or

http://www.tandberg.net/recycling if you need more information on the collection and recycling

system in your area.

emissions, and traffic congestion

TANDBERG Maestro MXP

Information for Recyclers

As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005.

Please contact TANDBERG at

recycling@tandberg.net and provide the following details for the

product for which you would like to receive recycling information:

 Model number of TANDBERG product  Your company’s name  Contact name  Address  Telephone number  E-mail address

Digital User Guides

TANDBERG is pleased to announce that we have replaced the printed versio ns of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.

Operator Safety Summary

User Manual

Operator Safety Summary

For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.

Keep this manual for future reference.

Water and Moisture

 Do not operate the apparatus under or near water - for example near a bathtub, kitchen

sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.

 Never install jacks for communication cables in wet locations unless the jack is

specifically designed for wet locations.

 Do not touch the product with wet hands.

Cleaning

 Unplug the apparatus from communication lines, mains power-outlet or any power source

before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lintfree cloth lightly moistened with water for cleaning the exterior of the apparatus.

 Unplug the apparatus from communication lines before cleaning or polishing. Do not use

liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

Ventilation

 Do not block any of the ventilation openings of the apparatus. Never cover the slots and

openings with a cloth or other material. Never install the apparatus near heat sou r ces such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

 Do not place the product in direct sunlight or close to a surface directly heated by the

sun.

Lightning

 Never use this apparatus, or connect/disconnect communication cables or po wer cables

during lightning storms.

Dust

 Do not operate the apparatus in areas with high concentration of dust

Vibration

 Do not operate the apparatus in areas with vibration or place it on an unstable surface.

Power connection and Hazardous voltage

 The product may have hazardous voltage inside. Never attempt to open this product, or

any peripherals connected to the product, where this action requires a tool.

 This product should always be powered from an earthed power outlet.  Never connect attached power supply cord to other products.

vii

TANDBERG Maestro MXP

 In case any parts of the product has visual damage never attempt to connect mains

power, or any other power source, before consulting service personnel

 The plug connecting the power cord to the product/power supply se rves as the main

disconnect device for this equipment. The power cord must always be easily accessible.

 Route the power cord so as to avoid it being walked on or pinched by items placed upon

or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.

 Do not tug the power cord  If the provided plug does not fit into your outlet, consult an electrician.  Never install cables, or any peripherals, without first unplugging the device from it's power

source.

 *Always use the power supply (AC-DC adapter) provided with this product.  *Replace only with power supply (AC-DC adapter) specified by TANDBERG.  *Never connect attached power supply (AC-DC adapter) to other products.

Servicing

 Do not attempt to service the apparatus yourself as opening or removing covers may

expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

 Unplug the apparatus from it's power source and refer servicing to qualified personnel

under the following conditions:

- If the power cord or plug is damaged or frayed.

- If liquid has been spilled into the apparatus.

- If objects have fallen into the apparatus.

- If the apparatus has been exposed to rain or moisture

- If the apparatus has been subjected to excessive shock by being dropped.

- If the cabinet has been damaged.

- If the apparatus seems to be overheated.

- If the apparatus emits smoke or abnormal odor.

- If the apparatus fails to operate in accordance with the operating instructions

Accessories

 Use only accessories specified by the manufacturer, or sold with the apparatus.

Communication lines

 Never touch uninstalled communication wires or terminals unle ss the telephone line has

been disconnected at the network interface.

 Do not use communication equipment to report a gas leak in the vicinity of the leak.  To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord

(ISDN cables).

* Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP, T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP, Edge 75/85/95 MXP.

viii

User Manual

If you have any questions, comments or suggestions, please see the

www.tandberg.net.

It is also possible to send a fax or mail to the attention of: Product and Sales Support

TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234

Online Support section at

TANDBERG Maestro MXP

Table of Contents

1 Introduction............................................................................................................................. 14

1.1 At a Glance .......................................................................................................................... 18

1.2 Menu Structure .................................................................................................................... 22

2 Installation .............................................................................................................................. 24

2.1 Unpacking and Mounting.....................................................................................................25

2.2 Connecting Cables............................................................................................................... 27

2.3 Monitor Configuration........................................................................................................... 29

2.4 System Configuration........................................................................................................... 30

3 General Use ........................................................................................................................... 33

3.1 The Welcome Screen .......................................................................................................... 34

3.2 Using the Remote Control.................................................................................................... 35

3.2.1 Navigation................................................................................................................ 39

3.2.2 Selfview.................................................................................................................... 40

3.2.3 Picture Layout.......................................................................................................... 42

3.2.4 Mic Off...................................................................................................................... 43

3.2.5 Volume + and -......................................................................................................... 44

3.2.6 Number and Letter keys........................................................................................... 45

3.2.7 Touch Tones............................................................................................................ 46

3.2.8 Presets and Extension Numbers............................................................................. 47

3.3 On-screen Indicators............................................................................................................ 48

3.4 Using the Menu.................................................................................................................... 50

3.5 Make a Call.......................................................................................................................... 52

3.5.1 Place a Call.............................................................................................................. 53

3.5.2 Add Call ................................................................................................................... 55

3.5.3 Call Settings............................................................................................................. 56

3.5.4 SIP Services ............................................................................................................ 57

3.5.5 Streaming................................................................................................................. 58

3.5.6 Dialing In From Outside the Enterprise.................................................................... 60

3.6 Answer an incoming call...................................................................................................... 61

3.7 End Call................................................................................................................................ 62

3.8 Standby................................................................................................................................ 63

3.8.1 Delay Standby for 1 hour......................................................................................... 64

3.8.2 Delay Standby for 3 hours....................................................................................... 65

3.8.3 Do Not Disturb ......................................................................................................... 66

3.9 Phone Book ......................................................................................................................... 67

3.9.1 Call Log.................................................................................................................... 69

3.9.2 My Contacts............................................................................................................. 70

3.9.3 Global Contacts ....................................................................................................... 77

3.10 Camera Control.................................................................................................................. 81

3.10.1 Move Camera .......................................................................................................... 82

3.10.2 Far End Control........................................................................................................ 83

3.10.3 Camera Presets....................................................................................................... 84

3.10.4 TANDBERG Tracker................................................................................................ 85

3.10.5 Picture Control......................................................................................................... 86

3.10.6 Camera Tracking ..................................................................................................... 88

3.11 Presentation....................................................................................................................... 89

3.11.1 Presentation Key...................................................................................................... 90

3.11.2 Presentation Menu................................................................................................... 91

3.11.3 PC Presenter (DVI/VGA Input)................................................................................ 92

3.11.4 PC Soft Presenter and VNC.................................................................................... 93

User Manual

3.11.5 Dual Stream (DuoVideoTF/H.239)............................................................................ 94

3.11.6 Take New Snapshot................................................................................................. 95

3.11.7 Display Snapshot..................................................................................................... 96

3.12 Services ............................................................................................................................. 97

3.12.1 Request Floor and Release Floor.......................................................................... 100

3.12.2 Conference Layout................................................................................................. 101

3.12.3 Terminal Names..................................................................................................... 102

3.12.4 Chair Control.......................................................................................................... 103

3.12.5 Assign Floor and Release Floor from Participant.................................................. 104

3.12.6 View Site and End View......................................................................................... 105

3.12.7 Disconnect Participant........................................................................................... 106

3.12.8 Terminate Meeting................................................................................................. 107

3.12.9 More about MultiSite (embedded MCU)................................................................ 108

3.12.10 Text Chat........................................................................................................... 110

4 Control Panel........................................................................................................................ 111

4.1 User Guide......................................................................................................................... 112

4.2 Diagnostics ........................................................................................................................ 113

4.2.1 System Information................................................................................................ 114

4.2.2 Channel Status ...................................................................................................... 115

4.2.3 Call Status.............................................................................................................. 117

4.2.4 System Selftest...................................................................................................... 118

4.2.5 View Settings......................................................................................................... 119

4.2.6 IP Address Conflict Check..................................................................................... 124

4.2.7 Warnings................................................................................................................ 125

4.3 Audio Demo ....................................................................................................................... 127

4.4 Restart................................................................................................................................ 128

5 System Settings ................................................................................................................... 129

5.1 General Settings................................................................................................................ 130

5.1.1 Language............................................................................................................... 131

5.1.2 System Name ........................................................................................................ 132

5.1.3 International Name................................................................................................. 133

5.1.4 Auto Answer........................................................................................................... 134

5.1.5 Phone Book Settings ............................................................................................. 135

5.1.6 External Services Settings..................................................................................... 136

5.1.7 Permissions ........................................................................................................... 137

5.1.8 Screen Settings...................................................................................................... 139

5.1.9 Software Options ................................................................................................... 145

5.1.10 Date and Time Settings ......................................................................................... 146

5.2 Menu Settings.................................................................................................................... 147

5.2.1 Input Editor Language............................................................................................ 148

5.2.2 Menu Timeout in Call............................................................................................. 149

5.2.3 Menu on TV ........................................................................................................... 150

5.2.4 Menu on PC........................................................................................................... 151

5.2.5 Balloon Help........................................................................................................... 152

5.2.6 Number Key Mode................................................................................................. 153

5.2.7 Administrator Password......................................................................................... 156

5.2.8 Kiosk Mode Settings.............................................................................................. 157

5.2.9 Startup ................................................................................................................... 160

5.2.10 Icons....................................................................................................................... 162

5.3 Presentation Settings......................................................................................................... 163

5.3.1 Presentation Start.................................................................................................. 164

5.3.2 H.239 ..................................................................................................................... 165

5.3.3 Startup Video Source............................................................................................. 166

5.3.4 Presentation Source .............................................................................................. 167

5.3.5 Snapshot Source ................................................................................................... 168

5.3.6 Auto-Display Snapshot.......................................................................................... 169

TANDBERG Maestro MXP

5.3.7 PIP Placing ............................................................................................................ 170

5.3.8 Presentation Rate.................................................................................................. 171

5.3.9 VNC Settings ......................................................................................................... 172

5.4 Call Quality......................................................................................................................... 173

5.4.1 Video Algorithm...................................................................................................... 174

5.4.2 Audio Algorithm...................................................................................................... 175

5.4.3 AAC-LD 128kbps (stereo audio)............................................................................ 176

5.4.4 Natural Video......................................................................................................... 177

5.4.5 Max Upstream Rate (kbps).................................................................................... 178

5.4.6 Video Quality.......................................................................................................... 179

5.4.7 Call Settings........................................................................................................... 182

5.5 Audio.................................................................................................................................. 185

5.5.1 Inputs ..................................................................................................................... 186

5.5.2 Outputs .................................................................................................................. 190

5.5.3 Echo Control.......................................................................................................... 192

5.5.4 Stereo Settings ...................................................................................................... 193

5.5.5 Audio Leveling (AGC)............................................................................................ 195

5.5.6 Alert Tones and Volume ........................................................................................ 196

5.5.7 Graphical View....................................................................................................... 197

5.6 Video.................................................................................................................................. 198

5.6.1 Camera Tracking Mode ......................................................................................... 199

5.6.2 MCU Status Line.................................................................................................... 200

5.6.3 Floor to Full Screen................................................................................................ 201

5.6.4 Web Snapshots...................................................................................................... 202

5.6.5 MultiSite Picture Mode........................................................................................... 203

5.6.6 Video Name........................................................................................................... 205

5.7 Security.............................................................................................................................. 206

5.7.1 Encryption.............................................................................................................. 207

5.7.2 Encryption Mode.................................................................................................... 208

5.7.3 Passwords ............................................................................................................. 209

5.7.4 Camera Standby Mode.......................................................................................... 210

5.8 Network.............................................................................................................................. 211

5.8.1 ISDN/External/Leased E1/T1................................................................................. 212

5.8.2 LAN Settings.......................................................................................................... 222

5.8.3 Network Profiles..................................................................................................... 239

5.8.4 Data Port................................................................................................................ 240

5.8.5 Restore Default Settings........................................................................................ 241

6 Peripheral Equipment........................................................................................................... 242

6.1 Interfaces ........................................................................................................................... 243

6.1.1 Video...................................................................................................................... 243

6.1.2 Audio...................................................................................................................... 248

6.1.3 Network.................................................................................................................. 250

6.1.4 Data port................................................................................................................ 255

6.2 Document Camera............................................................................................................. 256

6.3 DVD / VCR......................................................................................................................... 257

6.4 Additional Cameras............................................................................................................ 258

6.5 Additional Microphones...................................................................................................... 259

6.6 The TANDBERG DNAM and Speakers............................................................................. 261

6.7 Stereo Speaker Kit............................................................................................................. 265

6.8 Telephone Add-On............................................................................................................. 267

6.9 Dual Monitor....................................................................................................................... 268

6.10 XGA Monitors and Projectors .......................................................................................... 269

6.11 VESA Display Power Management................................................................................. 270

6.12 Digital Monitor Power Management................................................................................. 271

6.13 Extended Display Identification Data (EDID)................................................................... 272

7 Appendices........................................................................................................................... 274

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User Manual

Appendix 1: Technical Specifications ...................................................................................... 275

Appendix 2: Bandwidth Information for TANDBERG Endpoints.............................................. 278

Appendix 3: Environmental Considerations............................................................................. 280

Appendix 4: Guidelines for Settings up Rooms for Video Meetings........................................ 281

Appendix 5: Security................................................................................................................ 282

Appendix 6: Using the File System.......................................................................................... 285

Appendix 7: Web Interface....................................................................................................... 286

Appendix 8: Connecting the System to PRI/T1 ....................................................................... 287

Appendix 9: Connecting the System to Switched 56 Network................................................. 288

Appendix 10: Connecting the System to ISDN using NT1 Network Adapters......................... 289

Appendix 11: TANDBERG Cameras....................................................................................... 291

Appendix 12: Remote Control (TRC3 / TRC4) ........................................................................ 298

Appendix 13: Cisco Call Manager Registration....................................................................... 301

Appendix 14: Diagnostic Tools for IP....................................................................................... 302

Appendix 15: System Upgrade................................................................................................ 304

Appendix 16: Declaration of Conformity.................................................................................. 309

Appendix 17: Dimensions........................................................................................................ 310

Appendix 18: Protocols Supported.......................................................................................... 313

Appendix 19: Cable Specifications.......................................................................................... 315

8 Glossary ............................................................................................................................... 323

9 Index..................................................................................................................................... 332

xiii

1 Introduction

The TANDBERG Maestro MXP provides high-end performance features, high resolution quality video and precision audio. This creates a collaborative meeting environment for medium to largesized meeting rooms.

TANDBERG Precision HD Camera

To provide customers with optimal video processing and picture perfect quality, TANDBERG has created the TANDBERG Precision HD Camera custom-designed for videoconferencing. Whether using high definition for detail or a 3G device for mobility, the optimal definition ensures the highest picture quality possible, letting video users enjoy the best resolution at the bandwidth available and for their situation.

NEW Precision High Definition Camera for selected TANDBERG MXP systems

TANDBERG Precision HD Camera:

• High Resolution, 1280x720p@30fps

• High quality colors and dynamic range

• Low noise in low light conditions

• 70° wide angle lens with 7x zoom

• High quality image sharpness

• Fully Automatic

Users can dial in from a video system outside the enterprise without being registered to a gatekeeper

The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it. This makes it easy to call in from a video system outside the enterprise.

To be able to make such a call, this feature must be enabled in your gatekeeper or border controller, and the called endpoint must be registered with the enterprise gatekeeper or border controller.

NEW Users can dial in from a video system outside the enterprise without being

registered to a gatekeeper, i.e. dialing from/using a global IP address.

SIP Services

SIP Services enables the user to use the features Add Call and Transfer. To get the SIP Services available you select SIP as your Net when you make a call. You must have a SIP registrar/VoIP solution that supports this.

NEW Enhanced SIP services to enable rich services like call transfer and suspend.

Enables integration into Video and Voice over IP (V Microsoft, Nortel and Avaya.

oIP) solutions from

Installation

Controllable Bandwidth

When setting up a call with H.323 the bandwidth can be controlled by the user by setting the Presentation Rate.

The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H.323 Presentation Rate settings of the sender.

Graphical View of the Audio Streams

The graphical view gives a visual presentation of the active audio streams for the input sources and the output sources.

In addition the user can play a Test Tone for each audio input and output source.

Presets and Extension Numbers

While in a call, the user presses a number key on remote control to:

• add another call

• dial extension numbers

• use camera presets

The system can be configured to act automatic or to give the user a choice of what to do every time the user presses a number key on the remote control, when in a call.

Audio Quality

High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.

The Digital Natural Audio Module

(DNAM), specifically designed for video meetings, provides higher fidelity sound for more natural sounding spoken-word. The DNAM features 250W of power.

Users can record and send stereo audio from stereo presentation and playback sources using PCs, DVDs and VCRs using the proper cables.

Disturbance from GSM mobile phones and Blackberry devices is eliminated by a noise filter.

Video Quality

Features which ensure high quality video include:

 Precision HD Camera, 1280x720 progressive scan @ 30fps  Support for H.264 in MultiSite, Dual Video and encryption.  SXGA input and 2 x XGA, up to WXGA or 720p output through DVI-I (analog or digital).  H.264 video compression up to 2Mbps.  Support for native 16:9 and Wide XGA monitors (1280x768)

NEW High Definition (HD) Support on TANDBERG MXP systems with a DVI input and

output

Network

The system supports video meetings via both IP and ISDN networks. The bandwidth capabilities are:

 up to 4Mbps* on IP

TANDBERG Maestro MXP

 up to 2Mbps* on ISDN  up to 6Mbps* IP in MultiSite.  H320, H323 and SIP support, for both point-to-point and MultiSite*.

If channels are dropped during a video meeting session, downspeeding

automatically maintains

connections without interruption.

Security

Secure Conference

provides embedded encryption for both Point-to-Point and MultiSite call and

ensures both privacy and security. The system is delivered with integrated Expressway™ firewall traversal technology. When used

together with a TANDBERG Border Controller it enables:

 Secure and seamless traversal of ANY firewall.  No missing features when traversing the firewall – works with H.264, MPEG4 audio,

encryption.

 H.460.18 and H.460.19 ITU Standardized firewall traversal, support.  Outside systems, such as home office s, to be part of the enterprise dial plan.  Dialing to systems by numbers or URI, e.g.

user@company.com.

NEW Highest level of embedded encryption as well as IEEE 802.1x and H.235

authentication for security

MultiSite*

The optional embedded MultiSite

functionality can connect up to 6 video sites and 5 audio sites. Embedded MultiSite supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The optional embedded MultiSite functionality supports any combination of ISDN and IP participants in a conference (up to the total).

Superior quality and reliability in MultiSite calls is ensured by the systems support for:

 DuoVideo/H.239 to provide for presenting full PC resolution information  H235, 802.1x and AES and DES encryption to provide security  H.264 video algorithm to provide the best video at all bandwidths

 Rate matching  Transcoding

to support different call rates for all sites in a MultiSite

to support different protocols for all sites in a MultiSite.

The TANDBERG video communication system can also be used as an audio telephone bridge (assuming ISDN connection(s)).

Presentations

The Natural Presenter Package* (NPP) makes it possible to include PC presentations in videoconferences and comprises:

 Digital Clarity  Duo Video

which transmits exceptionally high-quality, native resolution video.

/H.239 which allows participants at the far end to simultaneously watch a presenter on one screen and a live PC presentation in native resolution on a second monitor (up to SXGA on compatible monitors).

 PC Presenter

which allows a PC connection via standard DVI/VGA cable supporting up

to SXGA resolution.

 PC SoftPresenter

which shows PC images via a LAN connection supporting XGA

resolution.

 Auto Layout to automatically choose the best layout for the call.

Installation

 PC Zoom which allows the native resolution PC image to be zoomed in/out with the

remote control to get SXGA resolution.

Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:

 Picture in Picture (PiP)  Picture outside Picture (PoP)  Side by Side

User interfaces

A web-interface to the codec provides:

 System management, diagnostics and software uploads.  Text chat/closed captioning.  Unicast Streaming – which allows broadcasting of audio/video via an IP network to a

single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.

The On-Screen Menu:

 Provides an easy interface for first-time users with symbols and descriptions.  Builds upon the familiar current interface.  Enhanced language support with Asian and non-Latin character text input in the menu for

local language system names

 Simplified on-screen menu, Kiosk Mode, for special purposes

The remote control has a simplified look and feel, an auto system wake-up when picked up, and large, easy-to-read keys.

Interoperability

The TANDBERG Maestro MXP is worldwide compatible with other ITU standards-based video communication systems from many other vendors worldwide.

* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the menu.

- TANDBERG First

TANDBERG Maestro MXP

1.1 At a Glance

TANDBERG Maestro MXP

TANDBERG Cameras

TANDBERG Maestro MXP is delivered with TANDBERG Precision HD Camera and TANDBERG MXP Codec, which give a high definition video quality and are optimized for video meetings.

TANDBERG Maestro MXP is also designed to work with the WAVE II (Wide Angle View) Camera. The WAVE II Camera delivers the widest angle of view in the industry.

TANDBERG Precision HD Camera

The Precision HD Camera is mounted on top of the product. The camera is a high resolution quality color camera with a fast pan/tilt/zoom/focus action. It is controlled by the system’s remote

Installation

control which operates pan, tilt, focus, zoom and backlight compensation. Up to fifteen camera positions can be pre-stored using Camera Presets.

TANDBERG WAVE II Camera

The TANDBERG Wave II Camera includes a high quality color camera with a fast pan/tilt/zoom/focus action. The main camera is controlled by the system’s infrared remote control and operates pan/tilt, focus and zoom. Up to fifteen camera positions can be pre-stored using Camera Presets.

A locking mechanism fixates the camera on top of the product. To release the locking mechanism and remove the camera push the grey button on the rear end of the camera stand

Internal LCD Display The system has a built-in 5inch LCD designed to optimize system configuration and give the user access to menus and test video signals without attaching or powering an external display device. The LCD gives full control of all system settings and status. Below the LCD there are three system indicators, one red light indicating that the system is powered, one yellow light indicate that a call is active, and one green light indicate that the table microphones are muted.

External display The TANDBERG Maestro is designed to give unlimited flexibility on the choice of display technologies and solutions to display video, and is an ideal solution for large meeting rooms which already are equipped with e.g. front projector and screen. For transferring video signal to one or more external display devices the Codec has the following video outputs:

- DVI-I analog or digital interface

- XGA

- MiniDin, S-video

TANDBERG Maestro MXP

- RCA / Phono, Composite video It is recommended to use a DVI-I or XGA connection between the TANDBERG Maestro and the

external display device to obtain best quality of video and PC presentation. Read user manual on the display device for configuration of settings at external display to meet setting at the Codec.

Codec The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information - the name codec comes from a combination of the two wo rds compression and decompression.

The system is easily movable with four wheels and one handle. The codec is located inside the pedestal and behind the codec cover, which is easy removable. The pedestal stands on a solid base with an access hatch on the rear. On the inside of the hatch there are pockets for storing remote control and microphones. Pull the hatch to open. Inside the base there is room for additional equipment, e.g. a VCR/DVD, and for storage of cables. The Digital Natural Audio Module is built into the pedestal.

Remote Control The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically wake up the system. The remote control uses 4 AAA batteries. . Please follow the guidelines on the packing material for handling and disposal instructions for the batteries.

The reach of the remote control signal is 20 meters (65 ft). The remote control IR receiver is located on the camera. For users working in an open environment with multiple systems deployed, this can cause other systems to respond to your remote control. Use the little, white switch placed under the batteries to change the reach of the signal from 20 meters (65 ft) to 2 meters (6.5 ft). This will prevent you from unintentionally controlling another video system, when you control your own system.

If the screen saver is activated (black or blank monitor), pick up the remote control and touch the sides. This will automatically wake up the system.

Microphone

The high quality table microphone is designed to be placed on a table during a videoconference. Up to three microphones can be connected. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level.

Installation

Digital Natural Audio Module The Digital Natural Audio Module (DNAM) is designed to enhance the audio quality during a videoconference. The DNAM provides natural sounding audio, as if the person or another sound source in the conference is present in the same room as you.

The DNAM is a frequency-compensated sound system optimized for voice and other sounds that appears in modern video systems. It is designed and dedicated specifically for video meeting requirements. The use of the highest quality speaker elements as well as proper amplifier- and software techniques minimizes signal distortion.

The system will automatically detect the DNAM and optimize the audio output. Once detected the audio output will be in digital format (S/PDIF). The DNAM supports both analog and digital input.

The DNAM amplifier and speaker cabinet are integrated directly into the Maestro pedestal.

TANDBERG Tracker

The tracker is a small infrared remote control device made to steer the camera to any desired location within the room. Typically, several trackers would be used with each system.

Each tracker has two buttons:

 One Single person button to point the camera at a

specific person/location.

 One Group button to point the camera at all

participants.

Beneath the battery in the tracker, there is a switch, which can be set to 16 different positions between 0 and F. For camera preset 10 to 15, the numbers A to F should be selected.

For more information, contact your local TANDBERG representative.

TANDBERG Maestro MXP

1.2 Menu Structure

The Menu is available for all users and contains all the functionality of the system. The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. The menu structure is shown below.

Installation

Note that the system features and menu settings may vary depending on network selection and software package.

TANDBERG Maestro MXP

2 Installation

Precautions:

 Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is

specifically designed for wet locations.

 Never touch uninstalled communication wires or terminals unle ss the telephone line has

been disconnected at the network interface.

 Use caution when installing or modifying communication lines.  Avoid using communication equipment (other than a cordless type) during an electrical

storm. There may be a remote risk of electrical shock from lightning.

 Do not use the communication equipment to report a gas leak in the vicinity of the leak.  Always connect the product to an earthed socket outlet.  The socket outlet shall be installed near to the equipment and shall be easily accessible.  Never install cables without first switching the power OFF.  1TR6 network type is not approved for connection directly to the telecommunications

network. This network type is only to be used behind a PABX.

 X.21 network type is not approved for connection directly to the telecommunications

network. This network type is only to be used together with already approved equipment, and is not meant for direct connections to the telecommunication networks.

 V.35/RS-449/RS-366 network type is not approved for connection directly to the

telecommunications network. This network type is only to be used together with already approved equipment, and is not intended for direct connection to the telecommunication networks.

This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC

2.1 Unpacking and Mounting

Installation

1 Unpacking

The TANDBERG Maestro is delivered in one transport case with all components inside. Remo ve the case in the order shown on Figure 1.

The accessories box contains:

 TANDBERG Precision HD Camera  2x Table Microphones  Remote Control and Tracker with batteries  Documentation  Cables for external displays

Figure 1

2 Mounting of the camera Mount the camera as shown in figure 2.

Figure 2

3 Open the back of the system

For access to the cables, microphones and remote control, remove the back cover as shown in Figure 3. The codec cover and the back cover are both held in place by magnets.

TANDBERG Maestro MXP

Figure 3

2.2 Connecting Cables

Installation

1. Power cable

Find the right power cable that works for your country in the accessories box, and connect to power cable from base, and to an electrical distribution socket.

2. Microphone cable Connect the microphone cable to the microphone.

3. a) ISDN BRI

Connect the ISDN cables to the ISDN sockets (S/T interface) provided by the network provider. The main ISDN number will be that number associated with the socket to which ISDN cable number 1 has been connected.

3. b) ISDN PRI

If using the PRI interface, the E1/T1 cable should be connected to a CSU (Channel Service Unit). It is recommended that a CSU is used between the system and the PRI line from the network provider, see Appendix 8

4. LAN cable

To connect the system to a Local Area Network (LAN), connect the cable labeled "LAN Ethernet" to a suitable Ethernet port on the LAN.

5. External Display device

TANDBERG Maestro MXP

a. S-video – connect cable from Codec Video Out 1 to External display b. DVI-I / VGA – find cable in accessories box and connect cable from DVI-I out single on the Codec to external display c. Composite – find cable in accessories box and connect cable from Video out 4 on the Codec to external display

6. PC

Connect cable from DVI-I in PC from the Codec to PC.

2.3 Monitor Configuration

Installation

Configuration of external display (projector)

 Select 16:9 or 4:3 format on the projector.  Make sure that the main projector is connected to the DVI-I Single output on the codec.

Please refer to the projector user manual for further information.

TANDBERG Maestro MXP

2.4 System Configuration

The system must be configured for each installation. Configuration settings can be made via the system menu. If an external IMUX or non-standard network is being used it may be necessary to configure any associated external equipment.

Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu. See General Use remote control.

General configuration:

1. Open the General Settings menu

Press OK/Menu to open the Menu, if not already displayed. Select Control Panel General to open the General Settings menu.

for more information about how to use the menus and the

2. Language

Press OK in the Language field and select the desired language from the list.

3. System Name / International Name*

Enter a name in the System Name field using the number keys on the remote control, in the same way as with a mobile or cellular phone. Hold down the # key for one second to switch back and forth from numbers to alpha characters.

4. Auto Answer, Phone Book Settings, External Services Settings and Permissions

These settings may be left unchanged if no special needs are required. See chapter

General Settings

for more information.

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