TANDBERG GW 3500 User Manual
Codian IP Gateway
IP GW 3500 Series
Getting started
Codian IP Gateway
IP GW 3500 Series
Getting started
Copyright © Codian 2008. All rights reserved. This Getting Started Guide may not
be copied, photocopied, translated, reproduced, or converted into any electronic or
machine-readable form in whole or in part without prior written approval of Codian
Limited.
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in content from time to time without obligation on the part of Codian Limited to
provide notification of such revision or change.
Codian Limited provides this documentation without warranty, term, or condition
of any kind, either implied or expressed, including, but not limited to, the implied
warranties, terms or conditions of merchantability, satisfactory quality, and fitness
for a particular purpose. Codian Limited may make improvements or changes to the
product(s) and/or the program(s) described in this documentation at any time.
All other product and company names herein may be trademarks of their respective
owners.
61-0014-03 rev 01
TANDBERG
Philip Pedersens vei 20
1366 Lysaker
Norway
Telephone: +47 67 125 125
Telefax: +47 67 125 234
Video: +47 67 117 777
E-mail: tandberg@tandberg.com
www.tandberg.com
Table of contents
General information ................................................................................................................ 1
About the IP Gateway (IP GW) ................................................................................ 1
Package contents ........................................................................................................ 1
Port and LED location ................................................................................................ 1
LED behavior ................................................................................................................ 2
Connecting the IP GW ............................................................................................................. 4
Before you start ........................................................................................................... 4
Step one: Connect power ........................................................................................ 4
Step two: Connect to Ethernet Ports A and B ................................................... 4
Initial configuration ................................................................................................................. 5
Step one: Connect to the console port ............................................................... 5
Step two: Configure Ethernet Port A ................................................................... 5
Step three: Assign an IP address to Port A ......................................................... 6
Step four: Discover the IP address of the IP GW .............................................. 6
Configuring the IP GW ............................................................................................................ 7
Step one: Log in to the IP GW ................................................................................. 7
Step two: Configure Ethernet Port B settings (optional) .............................. 7
Step three: Configure the default gateway and routes (optional) ............8
Step four: Configure an H.323 gatekeeper or SIP registrar (optional) ..... 8
Step five: Configure the auto attendant menus (optional) ......................... 9
Step six: Configure an operator (optional) ........................................................ 9
Step seven: Add endpoints and call groups (optional) ...............................10
Step eight: Configure the dial plan ....................................................................10
Checking for updates ............................................................................................................11
Troubleshooting and technical support information ...............................................12
Using the event log to help solve a problem ..................................................12
Getting more help ....................................................................................................12
Technical specifications .......................................................................................................13
Anti-static precautions .........................................................................................................13
General information
General information
About the IP Gateway (IP GW)
The IP GW is a voice and video gateway that allows calls to be made between pairs of
IP endpoints that cannot normally connect directly to each other. A second Ethernet
port allows for connections between two completely independent networks of
endpoints. A built-in auto attendant and support for manual operators allow easy
connection of calls where a caller cannot directly address the destination endpoint.
The IP GW translates call signalling (for example, between SIP and H.323) and can
connect between almost any two endpoints. The IP GW can transcode all media to
ensure the call takes place.
Package contents
The following items are included with the IP GW. Verify that you have these items
before installing the device:
Codian IP GW
Console cable (blue)
Power cable
Rack mounting kit
Port and LED location
Figure 1 shows the position of ports and LEDs on the IP GW.
Figure 1: IP GW front panel
Compact Flash
Activity LED
Console Port
Status LED
Console
Link LED
Alarm LED
System Load LEDs
Ethernet Port
Status LEDs
Ethernet Ports
Power LED
1
LED behavior
Table 1 describes the behavior of the LEDs.
Table 1: IP GW LED behavior
LED Color Indicates
Compact Flash Activity Flashing
green
One of:
the IP GW is booting
a configuration change has been made
the configuration is being transferred
by FTP
Console Link Green A PC is connected to the console port
Status Green The IP GW is operating normally
Alarm Red The IP GW is booting or has developed a
fault, for example:
temperature is outside normal limits
fan failure
battery failure of the internal clock
Refer to the web interface for more
information about the problem (go to
Status > Health)
System Load Green The IP GW is processing data. The LEDs
represent the media processing load of the
IP GW. The column numbered 1
represents audio load. The other columns
represent video DSP load. Media
processing load is also displayed in the web
interface: go to
Status > General to see
the percentage load
2
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