TANDBERG 6000MXP User Manual

User Manual
Software version F5
D13833.04
June 2006
This document is not to be reproduced in whole or in part without permission in writing from:
TANDBERG 6000 MXP
Trademarks and Copyright
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.
Third Party Software
Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems are listed below:
Full copies of the licenses and warranty statements are located on the product CD in the license files directory.
The non-commercial third party code is distributed in binary form under the terms of non-copyleft style open source licenses such as BSD, Artistic or MIT/X Consortium.
The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non-copyleft commercial code.
In accordance with section (3) of the GNU General Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at
www.tandberg.net or the “contact us” section of this manual. Please provide USD
10.00 for media and shipping.
Agfa
Contains iType™ from Monotype Imaging Corporation.
CMU-SNMP
Copyright 1988, 1989, 1991, 1992 by Carnegie Mellon University All Rights Reserved CMU-SNMP is distributed under the terms of the CMU SNMP license, which is an open source license similar to a BSD or
X Consortium License.
Dropbear - an SSH2 server
Copyright (c) 2002,2003 Matt Johnston All rights reserved. The Dropbear SSH2 server is distributed under the terms of the Dropbear License, which is a MIT/X Consortium style
open source license.
User Manual
eCos
eCos, the Embedded Configurable Operating System. Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright (C) 2002, 2003 John Dallaway Copyright (C) 2002, 2003 Nick Garnett
Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary Thomas Copyright (C) 2002, 2003 Bart Veer
Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved. (c) UNIX System Laboratories, Inc. All or some portions of this file are derived from material licensed to the University of California by American Telephone
and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc.
Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. * All rights reserved. Copyright (c) 2000 Brian Somers <brian@Awfulhak.org> Copyright (c) 1998 The NetBSD Foundation, Inc. * All rights reserved. Copyright (c) 1997 Niklas Hallqvist. All rights reserved. Copyright (c) 1988 Stephen Deering. Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University. Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under
the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft programs.
ExPat XML Parser:
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open
source license
ICU
ICU License - ICU 1.8.1 Copyright (c) 1995-2003 International Business Machines Corporation and others All rights reserved.
ICU is distributed under the terms of the ICU license, which is a MIT/X Consortium style license.
OpenSSL
Copyright (c) 1998-2004 The OpenSSL Project. All rights reserved. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/)" Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses, which are both BSD style open source
licenses.
iii
TANDBERG 6000 MXP
snprintf
Copyright 1999, Mark Martinec. mark.martinec@ijs.si All rights reserved Snprintf is distributed under the terms of the snprintf license, which is a Frontier Artistic style open source license. A standard copy of snprintf can be located at the author’s web site: http://www.ijs.si/software/snprintf/
xSupplicant (wpa_supplicant) 802.1x
Copyright (c) 2002-2005, Jouni Malinen jkmaline@cc.hut.fi xSupplicant is distributed under the terms of the xSupplicant license, which is a BSD style open source license.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to
Contact us with comments and suggestions regarding the content
and structure of this document.
Patent information
TANDBERG technology described in this manual is protected by one or more of the following U.S. Patent No. 5,584,077 - 5,838,664 - 5,600,646 - 7,010,119 - 7,034,860 and other patents are pending in the United States and/or other countries.
COPYRIGHT © 2005–2006, TANDBERG
iv
Environment al Issues
User Manual
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.
TANDBERG’s Environmental Policy
Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to being an environmental leader and embracing technologies that help companies, individuals and communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy consumption, CO
Provide products and services that improve quality of life for our customers
Produce products that can be recycled or disposed of safely at the end of product life
Comply with all relevant environmental legislation.
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominates flame retardants to reduce the environmental impact of WEEE which is land filled or incinerated.
TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.
TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste administration or
http://www.tandberg.net/recycling if you need more information on the collection and recycling
system in your area.
emissions, and traffic congestion
2
v
TANDBERG 6000 MXP
Information for Recyclers
As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005.
Please contact TANDBERG at
recycling@tandberg.net and provide the following details for the
product for which you would like to receive recycling information:
Model number of TANDBERG product
Your company’s name
Contact name
Address
Telephone number
E-mail address
Digital User Guides
TANDBERG is pleased to announce that we have replaced the printed versio ns of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.
vi
Operator Safety Summary
User Manual
Operator Safety Summary
For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.
NOTE! When mounting and installing the TANDBERG 6000 MXP Profile it is important to follow the guidelines in the enclosed Installation Sheet.
The TANDBERG 6000 MXP Profile Installation Sheet is also found on the User Manuals CD for TANDBERG Video Systems.
Keep this manual for future reference.
Water and Moisture
Do not operate the apparatus under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.
Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.
Do not touch the product with wet hands.
Cleaning
Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
Unplug the apparatus from communication lines before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation
Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sou r ces such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not place the product in direct sunlight or close to a surface directly heated by the sun.
Lightning
Never use this apparatus, or connect/disconnect communication cables or po wer cables during lightning storms.
Dust
Do not operate the apparatus in areas with high concentration of dust
Vibration
Do not operate the apparatus in areas with vibration or place it on an unstable surface.
Power connection and Hazardous voltage
vii
TANDBERG 6000 MXP
The product may have hazardous voltage inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool.
This product should always be powered from an earthed power outlet.
Never connect attached power supply cord to other products.
In case any parts of the product has visual damage never attempt to connect mains power, or
any other power source, before consulting service personnel
The plug connecting the power cord to the product/power supply se rves as the main disconnect device for this equipment. The power cord must always be easily accessible.
Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.
Do not tug the power cord
If the provided plug does not fit into your outlet, consult an electrician.
Never install cables, or any peripherals, without first unplugging the device from it's power
source.
*Always use the power supply (AC-DC adapter) provided with this product.
*Replace only with power supply (AC-DC adapter) specified by TANDBERG.
*Never connect attached power supply (AC-DC adapter) to other products.
Servicing
Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Unplug the apparatus from it's power source and refer servicing to qualified personnel u nder the following conditions:
- If the power cord or plug is damaged or frayed.
- If liquid has been spilled into the apparatus.
- If objects have fallen into the apparatus.
- If the apparatus has been exposed to rain or moisture
- If the apparatus has been subjected to excessive shock by being dropped.
- If the cabinet has been damaged.
- If the apparatus seems to be overheated.
- If the apparatus emits smoke or abnormal odor.
- If the apparatus fails to operate in accordance with the operating instructions
Accessories
Use only accessories specified by the manufacturer, or sold with the apparatus.
Communication lines
Never touch uninstalled communication wires or terminals unle ss the telephone line has been disconnected at the network interface.
Do not use communication equipment to report a gas leak in the vicinity of the leak.
To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord (ISDN
cables).
* Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP, T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP, Edge 75/85/95 MXP.
viii
Contact us
User Manual
If you have any questions, comments or suggestions, please see the
www.tandberg.net.
It is also possible to send a fax or mail to the attention of: Product and Sales Support
TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234
Online Support section at
ix
TANDBERG 6000 MXP
Table of Contents
1 Introduction............................................................................................................................... 1
1.1 At a Glance ............................................................................................................................ 5
1.2 Menu Structure ...................................................................................................................... 9
2 Installation .............................................................................................................................. 11
2.1 Unpacking and Mounting.....................................................................................................12
2.2 Connecting Cables............................................................................................................... 14
2.3 Monitor Configuration........................................................................................................... 16
2.4 System Configuration........................................................................................................... 17
3 General Use ........................................................................................................................... 20
3.1 The Welcome Screen .......................................................................................................... 21
3.2 Using the Remote Control.................................................................................................... 22
3.2.1 Navigation................................................................................................................ 26
3.2.2 Selfview.................................................................................................................... 27
3.2.3 Picture Layout.......................................................................................................... 29
3.2.4 Mic Off...................................................................................................................... 30
3.2.5 Volume + and -......................................................................................................... 31
3.2.6 Number and Letter keys........................................................................................... 32
3.2.7 Touch Tones............................................................................................................ 33
3.2.8 Presets and Extension Numbers............................................................................. 34
3.3 On-screen Indicators............................................................................................................ 35
3.4 Using the Menu.................................................................................................................... 37
3.5 Make a Call.......................................................................................................................... 39
3.5.1 Place a Call.............................................................................................................. 40
3.5.2 Add Call ................................................................................................................... 42
3.5.3 Call Settings............................................................................................................. 43
3.5.4 SIP Services ............................................................................................................ 44
3.5.5 Streaming................................................................................................................. 45
3.5.6 Dialing In From Outside the Enterprise.................................................................... 47
3.6 Answer an incoming call...................................................................................................... 48
3.7 End Call................................................................................................................................ 49
3.8 Standby................................................................................................................................ 50
3.8.1 Delay Standby for 1 hour......................................................................................... 51
3.8.2 Delay Standby for 3 hours....................................................................................... 52
3.8.3 Do Not Disturb ......................................................................................................... 53
3.9 Phone Book ......................................................................................................................... 54
3.9.1 Call Log.................................................................................................................... 56
3.9.2 My Contacts............................................................................................................. 57
3.9.3 Global Contacts ....................................................................................................... 64
3.10 Camera Control.................................................................................................................. 68
3.10.1 Move Camera .......................................................................................................... 69
3.10.2 Far End Control........................................................................................................ 70
3.10.3 Camera Presets....................................................................................................... 71
3.10.4 TANDBERG Tracker................................................................................................ 72
3.10.5 Picture Control......................................................................................................... 73
3.10.6 Camera Tracking ..................................................................................................... 75
3.11 Presentation....................................................................................................................... 76
3.11.1 Presentation Key...................................................................................................... 77
3.11.2 Presentation Menu................................................................................................... 78
3.11.3 PC Presenter (DVI/VGA Input)................................................................................ 79
3.11.4 PC Soft Presenter and VNC.................................................................................... 80
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User Manual
3.11.5 Dual Stream (DuoVideoTF/H.239)............................................................................ 81
3.11.6 Take New Snapshot................................................................................................. 82
3.11.7 Display Snapshot..................................................................................................... 83
3.12 Services ............................................................................................................................. 84
3.12.1 Request Floor and Release Floor............................................................................ 87
3.12.2 Conference Layout................................................................................................... 88
3.12.3 Terminal Names....................................................................................................... 89
3.12.4 Chair Control............................................................................................................ 90
3.12.5 Assign Floor and Release Floor from Participant.................................................... 91
3.12.6 View Site and End View........................................................................................... 92
3.12.7 Disconnect Participant............................................................................................. 93
3.12.8 Terminate Meeting................................................................................................... 94
3.12.9 More about MultiSite (embedded MCU).................................................................. 95
3.12.10 Text Chat............................................................................................................. 97
4 Control Panel.......................................................................................................................... 98
4.1 User Guide........................................................................................................................... 99
4.2 Diagnostics ........................................................................................................................ 100
4.2.1 System Information................................................................................................ 101
4.2.2 Channel Status ...................................................................................................... 102
4.2.3 Call Status.............................................................................................................. 104
4.2.4 System Selftest...................................................................................................... 105
4.2.5 View Settings......................................................................................................... 106
4.2.6 IP Address Conflict Check..................................................................................... 111
4.2.7 Warnings................................................................................................................ 112
4.3 Audio Demo ....................................................................................................................... 114
4.4 Restart................................................................................................................................ 115
5 System Settings ................................................................................................................... 116
5.1 General Settings................................................................................................................ 117
5.1.1 Language............................................................................................................... 118
5.1.2 System Name ........................................................................................................ 119
5.1.3 International Name................................................................................................. 120
5.1.4 Auto Answer........................................................................................................... 121
5.1.5 Phone Book Settings ............................................................................................. 122
5.1.6 External Services Settings..................................................................................... 123
5.1.7 Permissions ........................................................................................................... 124
5.1.8 Screen Settings...................................................................................................... 126
5.1.9 Software Options ................................................................................................... 132
5.1.10 Date and Time Settings ......................................................................................... 133
5.2 Menu Settings.................................................................................................................... 134
5.2.1 Input Editor Language............................................................................................ 135
5.2.2 Menu Timeout in Call............................................................................................. 136
5.2.3 Menu on TV ........................................................................................................... 137
5.2.4 Menu on PC........................................................................................................... 138
5.2.5 Balloon Help........................................................................................................... 139
5.2.6 Number Key Mode................................................................................................. 140
5.2.7 Administrator Password......................................................................................... 143
5.2.8 Kiosk Mode Settings.............................................................................................. 144
5.2.9 Startup ................................................................................................................... 147
5.2.10 Icons....................................................................................................................... 149
5.3 Presentation Settings......................................................................................................... 150
5.3.1 Presentation Start.................................................................................................. 151
5.3.2 H.239 ..................................................................................................................... 152
5.3.3 Startup Video Source............................................................................................. 153
5.3.4 Presentation Source .............................................................................................. 154
5.3.5 Snapshot Source ................................................................................................... 155
5.3.6 Auto-Display Snapshot.......................................................................................... 156
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TANDBERG 6000 MXP
5.3.7 PIP Placing ............................................................................................................ 157
5.3.8 Presentation Rate.................................................................................................. 158
5.3.9 VNC Settings ......................................................................................................... 159
5.4 Call Quality......................................................................................................................... 160
5.4.1 Video Algorithm...................................................................................................... 161
5.4.2 Audio Algorithm...................................................................................................... 162
5.4.3 AAC-LD 128kbps (stereo audio)............................................................................ 163
5.4.4 Natural Video......................................................................................................... 164
5.4.5 Max Upstream Rate (kbps).................................................................................... 165
5.4.6 Video Quality.......................................................................................................... 166
5.4.7 Default Call Settings .............................................................................................. 169
5.5 Audio.................................................................................................................................. 172
5.5.1 Inputs ..................................................................................................................... 173
5.5.2 Outputs .................................................................................................................. 177
5.5.3 Echo Control.......................................................................................................... 179
5.5.4 Stereo Settings ...................................................................................................... 180
5.5.5 Audio Leveling (AGC)............................................................................................ 182
5.5.6 Alert Tones and Volume ........................................................................................ 183
5.5.7 Graphical View....................................................................................................... 184
5.6 Video.................................................................................................................................. 185
5.6.1 Camera Tracking Mode ......................................................................................... 186
5.6.2 MCU Status Line.................................................................................................... 187
5.6.3 Floor to Full Screen................................................................................................ 188
5.6.4 Web Snapshots...................................................................................................... 189
5.6.5 MultiSite Picture Mode........................................................................................... 190
5.6.6 Video Name........................................................................................................... 192
5.7 Security.............................................................................................................................. 193
5.7.1 Encryption.............................................................................................................. 194
5.7.2 Encryption Mode.................................................................................................... 195
5.7.3 Passwords ............................................................................................................. 196
5.7.4 Camera Standby Mode.......................................................................................... 197
5.8 Network.............................................................................................................................. 198
5.8.1 ISDN/External/Leased E1/T1................................................................................. 199
5.8.2 LAN Settings.......................................................................................................... 209
5.8.3 Network Profiles..................................................................................................... 227
5.8.4 Data Port................................................................................................................ 228
5.8.5 Restore Default Settings........................................................................................ 229
6 Peripheral Equipment........................................................................................................... 230
6.1 Interfaces ........................................................................................................................... 231
6.1.1 Video...................................................................................................................... 231
6.1.2 Audio...................................................................................................................... 236
6.1.3 Network.................................................................................................................. 238
6.1.4 Data port................................................................................................................ 243
6.2 Document Camera............................................................................................................. 244
6.3 DVD / VCR......................................................................................................................... 245
6.4 Additional Cameras............................................................................................................ 247
6.5 Additional Microphones...................................................................................................... 248
6.6 The TANDBERG DNAM and Speakers............................................................................. 249
6.7 Stereo Speaker Kit............................................................................................................. 253
6.8 Telephone Add-On............................................................................................................. 255
6.9 Dual Monitor....................................................................................................................... 256
6.10 XGA Monitors and Projectors .......................................................................................... 257
6.11 VESA Display Power Management................................................................................. 258
6.12 Digital Monitor Power Management................................................................................. 259
6.13 Extended Display Identification Data (EDID)................................................................... 260
7 Appendices........................................................................................................................... 262
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User Manual
Appendix 1: Technical Specifications ...................................................................................... 263
Appendix 2: Bandwidth Information for TANDBERG Endpoints.............................................. 266
Appendix 3: Environmental Considerations............................................................................. 268
Appendix 4: Guidelines for Setting up Rooms for Video Meetings.......................................... 269
Appendix 5: Security................................................................................................................ 271
Appendix 6: Using the File System.......................................................................................... 274
Appendix 7: Web Interface....................................................................................................... 275
Appendix 8: Connecting the System to PRI/T1 ....................................................................... 276
Appendix 9: Connecting the System to Switched 56 Network................................................. 277
Appendix 10: Connecting the System to ISDN using NT1 Network Adapters......................... 278
Appendix 11: TANDBERG Cameras....................................................................................... 280
Appendix 12: Remote Control (TRC3 / TRC4) ........................................................................ 287
Appendix 13: Cisco CallManager Registration........................................................................ 290
Appendix 14: Diagnostic Tolls for IP........................................................................................ 291
Appendix 15: System Upgrade................................................................................................ 293
Appendix 16: Declaration of Conformity.................................................................................. 299
Appendix 17: Dimensions........................................................................................................ 300
Appendix 18: How to Remove the Codec................................................................................ 305
Appendix 19: Protocols Supported.......................................................................................... 307
Appendix 20: Cable Specifications.......................................................................................... 309
8 Glossary ............................................................................................................................... 317
9 Index..................................................................................................................................... 326
xiii

1 Introduction

The TANDBERG 6000 MXP Profile provides high-end performance features, large monitors, high resolution video quality and precision audio. This creates a collaborative meeting environment for medium to large-sized meeting rooms.
TANDBERG Precision HD Camera
To provide customers with optimal video processing and picture perfect quality, TANDBERG has created the TANDBERG Precision HD Camera custom-designed for videoconferencing. Whether using high definition for detail or a 3G device for mobility, the optimal definition ensures the highest picture quality possible, letting video users enjoy the best resolution at the bandwidth available and for their situation.
NEW Precision High Definition Camera for selected TANDBERG MXP systems
TANDBERG Precision HD Camera:
High Resolution, 1280x720p@30fps
High quality colors and dynamic range
Low noise in low light conditions
70° wide angle lens with 7x zoom
High quality image sharpness
Fully Automatic
Users can dial in from a video system outside the enterprise without being registered to a gatekeeper
The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it. This makes it easy to call in from a video system outside the enterprise.
To be able to make such a call, this feature must be enabled in your gatekeeper or border controller, and the called endpoint must be registered with the enterprise gatekeeper or border controller.
NEW Users can dial in from a video system outside the enterprise without being
registered to a gatekeeper, i.e. dialing from/using a global IP address.
SIP Services
SIP Services enables the user to use the features Add Call and Transfer. To get the SIP Services available you select SIP as your Net when you make a call. You must have a SIP registrar/VoIP solution that supports this.
NEW Enhanced SIP services to enable rich services like call transfer and suspend.
Enables integration into Video and Voice over IP (V Microsoft, Nortel and Avaya.
2
oIP) solutions from
TANDBERG 6000 MXP
Controllable Bandwidth
When setting up a call with H.323 the bandwidth can be controlled by the user by setting the Presentation Rate.
The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H.323 Presentation Rate settings of the sender.
Graphical View of the Audio Streams
The graphical view gives a visual presentation of the active audio streams for the input sources and the output sources.
In addition the user can play a Test Tone for each audio input and output source.
Presets and Extension Numbers
While in a call, the user presses a number key on remote control to:
add another call
dial extension numbers
use camera presets
The system can be configured to act automatic or to give the user a choice of what to do every time the user presses a number key on the remote control, when in a call.
Audio Quality
High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.
TM
The Digital Natural Audio Module
(DNAM), specifically designed for video meetings, provides higher fidelity sound for more natural sounding spoken-word. The DNAM features 250W of power.
Users can record and send stereo audio from stereo presentation and playback sources using PCs, DVDs and VCRs using the proper cables.
Disturbance from GSM mobile phones and Blackberry devices is eliminated by a noise filter.
Video Quality
Features which ensure high quality video include:
Precision HD Camera, 1280x720 progressive scan @ 30fps  Support for H.264 in MultiSite, Dual Video and encryption.  SXGA input and 2 x XGA, up to WXGA or 720p output through DVI-I (analog or digital).  H.264 video compression up to 2Mbps.  Support for native 16:9 and Wide XGA monitors (1280x768)
NEW High Definition (HD) Support on TANDBERG MXP systems with a DVI input and
output
Network
The system supports video meetings via both IP and ISDN networks. The bandwidth capabilities are:
up to 4Mbps* on IP
2
Introduction
up to 2Mbps* on ISDN  up to 6Mbps* IP in MultiSite.  H320, H323 and SIP support, for both point-to-point and MultiSite*.
TF
If channels are dropped during a video meeting session, downspeeding
automatically maintains
connections without interruption.
Security
TF
Secure Conference
provides embedded encryption for both Point-to-Point and MultiSite call and
ensures both privacy and security. The system is delivered with integrated Expressway™ firewall traversal technology. When used
together with a TANDBERG Border Controller it enables:
Secure and seamless traversal of ANY firewall.  No missing features when traversing the firewall – works with H.264, MPEG4 audio,
encryption.
H.460.18 and H.460.19 ITU Standardized firewall traversal, support.  Outside systems, such as home offices, to be part of the enterprise dial plan.  Dialing to systems by numbers or URI, e.g.
user@company.com.
NEW Highest level of embedded encryption as well as IEEE 802.1x and H.235
authentication for security
MultiSite*
The optional embedded MultiSite
TF
functionality can connect up to 6 video sites and 5 audio sites. Embedded MultiSite supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The optional embedded MultiSite functionality supports any combination of ISDN and IP participants in a conference (up to the total).
Superior quality and reliability in MultiSite calls is ensured by the systems support for:
DuoVideo/H.239 to provide for presenting full PC resolution information  H235, 802.1x and AES and DES encryption to provide security  H.264 video algorithm to provide the best video at all bandwidths
TF
Rate matching Transcoding
to support different call rates for all sites in a MultiSite
TF
to support different protocols for all sites in a MultiSite.
The TANDBERG video communication system can also be used as an audio telephone bridge (assuming ISDN connection(s)).
Presentations
The Natural Presenter Package* (NPP) makes it possible to include PC presentations in videoconferences and comprises:
TF
Digital Clarity Duo Video
which transmits exceptionally high-quality, native resolution video.
TF
/H.239 which allows participants at the far end to simultaneously watch a presenter on one screen and a live PC presentation in native resolution on a second monitor (up to SXGA on compatible monitors).
TF
PC Presenter
which allows a PC connection via standard DVI/VGA cable supporting up
to SXGA resolution.
TF
PC SoftPresenter
which shows PC images via a LAN connection supporting XGA
resolution.
Auto Layout to automatically choose the best layout for the call.
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TANDBERG 6000 MXP
PC Zoom which allows the native resolution PC image to be zoomed in/out with the
remote control to get SXGA resolution.
Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:
Picture in Picture (PiP)  Picture outside Picture (PoP)  Side by Side
User interfaces
A web-interface to the codec provides:
System management, diagnostics and software uploads.  Text chat/closed captioning.  Unicast Streaming – which allows broadcasting of audio/video via an IP network to a
single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.
The On-Screen Menu:
Provides an easy interface for first-time users with symbols and descriptions.  Builds upon the familiar current interface.  Enhanced language support with Asian and non-Latin character text input in the menu for
local language system names
Simplified on-screen menu, Kiosk Mode, for special purposes
The remote control has a simplified look and feel, an auto system wake-up when picked up, and large, easy-to-read keys.
Interoperability
The TANDBERG 6000 MXP Profile is worldwide compatible with other standards-based video communication systems.
* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the menu.
TF
- TANDBERG First
4

1.1 At a Glance

Introduction
TANDBERG 6000 MXP Profile Wall Mount TANDBERG 6000 MXP Profile Roll About
TANDBERG Cameras
TANDBERG 6000 MXP Profile is delivered with TANDBERG Precision HD Camera and TANDBERG MXP Codec, which give a high definition video quality and are optimized for video meetings.
TANDBERG 6000 MXP Profile is also designed to work with the WAVE II (Wide Angle View) Camera. The WAVE II Camera delivers the widest angle of view in the industry.
TANDBERG Precision HD Camera
The Precision HD Camera is mounted on top of the product. The camera is a high resolution quality color camera with a fast pan/tilt/zoom/focus action. It is controlled by the system’s remote control which operates pan, tilt, focus, zoom and backlight compensation. Up to fifteen camera positions can be pre-stored using Camera Presets.
5
TANDBERG 6000 MXP
TANDBERG WAVE II Camera
The TANDBERG WAVE II includes a high quality color camera with a fast pan/tilt/zoom/focus action. It is controlled by the system’s remote control and operates pan/tilt, focus and zoom. Up to fifteen camera positions can be pre-stored using Camera Presets.
Monitors
The main monitor displays the far-end and near-end video systems sites in addition to the menus and video from connected video sources.
The TANDBERG 6000 MXP Profile is shipped with a 50” monitor. The pictures/drawings use d in this manual might differ from the actual monitor model shipped with the system.
Codec
The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end, and the decompression of the incoming information. The name codec comes from a combination of the two words compression and decompression.
6
Introduction
Column and Base
The codec is located inside the bracket assembly behind the monitor. Inside the column assembly, there is room for additional equipment, e.g. a VCR or a DVD player. When attached to the optional Wheel Base, the TANDBERG 6000 MXP Profile becomes a Roll About system that is easily movable due to its large wheels and handles (located on the back of the monitor).
Remote Control The hand-held remote control is used to control all functions of the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control. Please follow the guidelines on the packing material for handling and disposal instructions for the batteries.
The reach of the remote control signal is 20 meters (65 ft). The remote control IR receiver is located on the camera. For users working in an open environment with multiple systems deployed, this can cause other systems to respond to your remote control. Use the little white switch placed under the batteries to change the reach of the signal from 20 meters (65 feet) to 2 meters (6.5 feet). This will prevent you from unintentionally controlling another video system when you control your own system.
If the screen saver is activated (black or blank monitor), pick up the remote control and touch the sides. This will automatically wake up the system.
Microphone
The high quality table microphone is designed to be placed on a table during a video meeting. Up to three microphones can be connected to the system without additional equipment. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level.
Digital Natural Audio Module (DNAM)
The Digital Natural Audio Module (DNAM) is designed to enhance the audio quality during a videoconference. The DNAM provides natural sounding audio, as if the person or another sound source in the far end conference room is present in your room.
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TANDBERG 6000 MXP
The DNAM is a frequency-compensated sound system optimized for voice and other sounds that typically occur in modern video systems. It is designed and dedicated specifically for video meeting requirements. The use of the highest quality speaker elements, powerful amplifier and sophisticated software techniques minimizes signal di stortion and enhances sound fidelity. Local sound output is completely handled by the DNAM.
The system will automatically detect the DNAM and the audio output will be in digital format (S/PDIF), optimized accordingly. The DNAM supports both analog and digital inputs.
The DNAM amplifier is mounted below the speaker cabinet.
TANDBERG Tracker
The tracker is a small infrared remote control device that mimics the hand-held remote’s camera presets. The tracker is associated with a preset and when pressed, the camera will track to that preset. Typically, several trackers would be used with each system.
Each tracker has two buttons:
One Single person button to point the camera at a
specific person/location.
One Group button to point the camera at all
participants.
Beneath the battery in the tracker, there is a switch, which can be set to 16 different positions between 0 and F. For camera preset 10 to 15, the numbers A to F should be selected.
For more information, contact your local TANDBERG representative.
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1.2 Menu Structure

Introduction
The Menu is available for all users and contains all the functionality of the system. The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. The menu structure is shown below.
9
TANDBERG 6000 MXP
Note that the system features and menu settings may vary depending on network selection and software package.
10

2 Installation

Precautions:
Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninstalled communication wires or terminals unless the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying communication lines.  Avoid using communication equipment (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.  Always connect the product to an earthed socket outlet.  The socket outlet shall be installed near to the equipment and shall be easily accessible.  Never install cables without first switching the power OFF.  1TR6 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used behind a PABX.
X.21 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used together with already approved equipment, and is not meant for direct connections to the telecommunication networks.
V.35/RS-449/RS-366 network type is not approved for connection directly to the
telecommunications network. This network type is only to be used together with already approved equipment, and is not intended for direct connection to the telecommunication networks.
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
TANDBERG 6000 MXP

2.1 Unpacking and Mounting

Unpacking
To avoid damage to the unit during transportation the system is delivered as separate components:
 System  Column and Foot  Base, optional  High quality monitor  Wall Brackets  TANDBERG Precision HD Camera  Camera stand
The Accessories box contains the following:
Screws ISDN cables Table Microphone Remote Control Documentation
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Installation
Mounting
Please refer to the Installation sheet provided with the system for details on how to mount the TANDBERG 6000 MXP Profile.
Note! The camera should be aligned with the front edge of the monitor to ensure that the IR­sensor in the camera can pick up signals from the remote control.
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TANDBERG 6000 MXP

2.2 Connecting Cables

All cables needed in standard configuration are already connected to the cod ec. Connect these cables to their respective parts of the system.
1. Power cable
Connect the power cable to a standard electrical outlet.
2. Monitor cables
Connect the codec's DVI output cable to the input on the monitor.
3. Microphone cable
Connect the microphone cable to the microphones.
4. Camera cable
When installing the Precision HD Camera, please follow the instructions in the enclosed Installation Sheet for TANDBERG 6000 MXP Profile. Installation Sheets are also found on the User Manuals CD.
NOTE! The enclosed TANDBERG Camera Cables must be used! Do not use other camera cables as this might cause problems with the transfer of video signals from the Precision HD Camera.
If you have a WAVE II Camera: Connect the WAVE II camera cable (labeled “Main Cam”) to the S-Video connector on the WAVE II camera. Connect the WAVE II control cable (labeled “Camera Control”) to the RJ-45 on the camera.
5. PC cable - optional
Connect the PC cable to a PC.
6. LAN cable - optional
To connect the system to a Local Area Network (LAN), connect the cable labeled "LAN Ethernet" to a suitable Ethernet port on the LAN.
7a. ISDN cables - using BRI interface - optional
Connect the ISDN cables to the RJ45 ISDN sockets (S/T interface) provided by the network provider. The main ISDN number will be that number associated with the socket to which ISDN cable number 1 has been connected.
NOTE! The system does not have a built-in network terminator. If wall socket provides an ISDN U-interface, a NT1 between your system and the ISDN line is needed, see Appendix
10 for more information.
7b. ISDN cable - using the PRI interface - optional If using the PRI interface, the E1/T1 cable should be connected to a CSU (Channel Service Unit). ). It is recommended that a CSU be used between the system and the PRI line from the network provider, see Appendix 8
.
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7c. Other networks - using the External Network interface - optional
If using other networks, see ISDN/External/Leased E1/T1
and Appendix 9.
Installation
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TANDBERG 6000 MXP

2.3 Monitor Configuration

The monitor is pre-configured and only needs to be switched on.
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