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Intelliprint mL260
User Manual
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TallyGenicom Intelliprint mL260 User Manual

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Page 1
Jun 04 Publication No. GEG-99199
TallyGenicom Intelliprint mL260 User Guide
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Publication No. GEG-99199 Jun 04
ii TallyGenicom Intelliprint mL260 User Guide
Trademarks
Proprietary Statement
The digitally encoded software included with your mL260 is Copyrighted © 2004 by TallyGenicom. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of GTI.
Copyright Notice
This manual is Copyrighted © 2004 by TallyGenicom. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of TallyGenicom.
The specifications of your printer and the content of this publication are subject to change without prior notice. Every attempt has been made to verify the accuracy of the content herein.
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Contents
1-iii Contents 1-iii
Preface 1-1
About this Manual 1-2
Scope 1-2 Overview 1-2 Printer Orientation 1-3 Conventions 1-3
About the Printer 1-4
Features 1-4 Available Configuration 1-5
Chapter 1 1-1
Getting Started 1-1
Safety Precautions 1-2
Handling the Printer 1-2
Package Contents 1-2
CD-ROM Contents 1-3
Printer Location Requirements 1-3
Printer Weight and Dimensions 1-3 Space Requirements 1-4 Environment 1-5
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Parts of the Printer 1-6 Optional Printer Accessories 1-9 Paper Path 1-9
Chapter 2 2-1 Using the Printer 2-1
Connecting the Printer to the AC Outlet 2-2 Turning Power On and Off 2-3 Connecting the Printer to the Host Computer 2-4
Parallel Port 2-4 USB Port 2-4 OS Support 2-4
Selecting Print Media 2-4
Paper and Print Media To Avoid 2-4 Correct Paper Storage 2-5 Print Media Capacities 2-5 Print Media Weight, Type, and Size 2-7
Loading the Universal Paper Tray 2-7 Loading the Front Tray 2-11
Chapter 3 3-1 Understanding and Navigating the Control
Panel Menus 3-1
Control Panel Features 3-2
LCD Display 3-2 LED Indicators 3-3 Pushbuttons 3-3
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Navigating the Control Panel Menus 3-4 Menu Structure 3-6 Job Library 3-7 Job Accounting 3-8 Paper Menu 3-9 Interface Menu 3-12 PS Menu 3-15 PCL Menu 3-16 System Menu 3-19 Quality Menu 3-21 Functions Menu 3-22 Status Menu 3-23 FLASH Menu 3-23 DISK Menu 3-24
Chapter 4 4-1 Maintaining the Printer 4-1
Upgrading Printer Firmware 4-2
Upgrading Firmware Using the Parallel Interface 4-2 Upgrading Firmware Using the Network Interface 4-2
Replacing Printer Components 4-3
Replacing the Toner Cartridge 4-3 Replacing the Fuser 4-6 Replacing Feed Roll, Nudger Roll, and Retard Roll 4-9 Replacing the BTR Roller 4-14
Cleaning the Printer 4-18
Cleaning the Exterior 4-18 Cleaning the Interior 4-19
Moving the Printer 4-21
Moving the Printer a Short Distance 4-21 Moving the Printer a Long Distance 4-21
Storing the Printer for Long Periods of Time 4-22
Chapter 5 5-1 Troubleshooting 5-1
Installation Problems 5-2
Inoperative Printer 5-3 No Ready Message 5-3 Noise, Smoke, or Smell 5-3
Paper Jams 5-4
Clearing an E2 Paper Jam 5-6
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Clearing an E3 Paper Jam 5-8 Clearing an E4 Jam 5-10 Clearing an E7 Paper Jam 5-13 Clearing an E6 Paper Jam 5-16
Print Image Quality Problems 5-18
Other Print Image Quality Problems 5-21
Miscellaneous Problems 5-22
Printer is Inoperative 5-22 Printer Operates Erratically 5-23 Printer Makes Unusual Noises 5-24 Room Lights Dim or Flicker When Printer Starts 5-25 Printer Interferes with Nearby Radio or Television Reception 5-25
Warning Messages and Error Messages 5-26
Warning Messages 5-27 Error Messages 5-28
Chapter 6 6-1 Using the Duplexer 6-1
About the Duplexer 6-2
Major Components of the Duplexer 6-2
Installing the Duplexer 6-2 Testing the Duplexer 6-4 Solving Duplexer Problems 6-6
Interpreting Duplexer Error Codes 6-6 Installation Problems 6-6 Clearing Duplex Paper Jams 6-7 Correcting Miscellaneous Duplexer Problems 6-10
Removing the Duplexer 6-13
Chapter 7 7-1 Using the 550 Sheet Feeder 7-1
About the 550 Sheet Feeder 7-2
Major Components of the 550 Sheet Feeder 7-2
Installing the 550 Sheet Paper Feeders 7-3
Installing One Paper Feeder 7-3 Installing Two Paper Feeders 7-6
Testing the 550 Sheet Feeder 7-11 Selecting Print Media 7-11
Paper and Print Media To Avoid 7-11 Correct Paper Storage 7-11 Print Media Weight, Type, and Size 7-12
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Loading Print Media 7-12
Loading the A4/Letter/Legal Paper Tray 7-12
Solving 550 Sheet Feeder Problems 7-16
Interpreting Paper Feeder Error Messages 7-17 Installation Problems 7-17 Clearing an E2 Paper Jam 7-18 Correcting Miscellaneous Paper Feeder Problems 7-19
Maintaining the 550 Sheet Feeder 7-21
Replacing Feed Roll, Nudger Roll, and Retard Roll 7-21
Removing the 550 Sheet Feeder 7-26 Moving the 550 Sheet Feeder 7-29
Moving the Printer and 550 Sheet Feeder a Short Distance 7-29 Moving the Printer and 550 Sheet Feeder a Long Distance 7-29
Chapter 8 8-1 Using the Envelope Feeder 8-1
About the Envelope Feeder 8-2 Installing the Envelope Feeder 8-2
Installing the Envelope Feeder 8-2
Testing the Envelope Feeder 8-4 Selecting Print Media 8-4
Paper and Print Media To Avoid 8-5 Correct Paper Storage 8-5 Print Media Weight, Type, and Size 8-5
Loading the Envelope Feeder 8-6 Solving Envelope Feeder Problems 8-7
Envelopes Become Creased when Printing 8-7 Interpreting Envelope Feeder Error Messages 8-10 Correcting Miscellaneous Envelope Feeder Problems 8-10
Maintaining the Envelope Feeder 8-13
Cleaning the Exterior of the Envelope Feeder 8-13
Chapter 9 9-1 Using the Offset Catch Tray 9-1
About the Offset Catch Tray 9-2
Major Components of the Offset Catch Tray 9-3
Installing the Offset Catch Tray 9-3 Testing the Offset Catch Tray 9-7 Solving Offset Catch Tray Problems 9-7
Interpreting Offset Catch Tray Error Messages 9-8 Installation Problems 9-8 Clearing an Offset Catch Tray Paper Jam 9-9
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Correcting Miscellaneous Offset Catch Tray Problems 9-10
Maintaining the Offset Catch Tray 9-13
Cleaning the Exterior of the Offset Catch Tray 9-13
Removing the Offset Catch Tray 9-13 Moving the Offset Catch Tray 9-16
Moving the Offset Catch Tray a Short Distance 9-16 Moving the Offset Catch Tray a Long Distance 9-16
Chapter 10 10-1
Optional Extended Features 10-1
Installing DRAM Memory DIMMS 10-2
Removing Printer Side Cover 10-2 Installing SDRAM MEMORY DIMMs on the Controller Assembly 10-3 Replacing the Printer Side Cover 10-4
Installing a FLASH DIMM Module 10-5
Flash DIMM 10-5
Removing Printer Side Cover 10-5 Installing the optional user FLASH DIMM on the Controller Assembly
10-6 Replacing the Printer Side Cover 10-7 Loading Code from the FLASH DIMM 10-9 Using the Hard Disk Option and User Flash DIMM Module 10-9
Operator Panel MENU Structure 10-10 Using the Disk Menu 10-11 Using the Flash Menu 10-11 Using the PCL and PostScript Power-On Files Feature 10-12 Using the FLASH SIMM or Hard Disk Option as a PostScript Device 10-12 PostScript Operators 10-13 Device Parameter Sets 10-13 Warmstart.ps and Sys/Start Files 10-13 Power-on Files Defined 10-15 Collating Feature 10-16 Saved Jobs Feature 10-19 Job Accounting Feature 10-25 Operator Panel Access 10-27 Printer Driver Access 10-28
Custom Page size and Microsoft Word, Word 2000, and Word 2003 10-31
Resolution 10-31 Printer Setup 10-38 Job Accounting 10-43 Control Panel MENU structure 10-48 Disabling the Serial Interface 10-52 Serial 10-52
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References for OpenVMS users 10-52 RS-232C Serial Cable Pin Assignments 10-53 RS-422 Serial Cable Pin Assignments 10-53 Troubleshooting 10-53 Control Panel Error Messages 10-53 Obtaining Help and Information 10-54
10-55
Appendix A A-1
Customer Support and Part Numbers A-1
Obtaining Help and Information A-2
Your Point of Purchase A-2 Your Application Vendor A-2
Technical Support A-2
Internet A-2 TallyGenicom Technical Support A-2
TallyGenicom Worldwide Offices A-3 TallyGenicom Part Numbers A-4
Printers A-4 Paper Handling Options A-4 Network Interfaces A-4 DRAM, FLASH SIMM and Hard Disk Drive Options A-5 User Publications and CD ROM A-5 Consumables A-5
Appendix B B-1
Safety Notes and Regulatory Compliance B-1
Safety Notes B-2 Regulatory Compliance B-2
Safety Compliance B-2 EMC Compliance B-3
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Preface
In this Chapter . . .
■ “Welcome” on page 2
■ “About this Manual” on page 2
■ “About the Printer” on page 4
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About this Manual
Welcome
Thank you for selecting the TallyGenicom Intelliprint mL260. This User Guide contains impor­tant information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference.
About this Manual
Scope
This User Guide contains all of the information necessary to operate and care for your printer and accessories. It is intended to be used with the pictorial unpacking instructions and the Installation Guide, both included in the printer packaging. If you have not already unpacked and installed the printer, please refer to these documents. This guide does not contain instructions for unpacking and installing the printer.
Overview
This manual contains ten chapters and two appendixes:
Preface
The Preface contains information about this guide and about the features and available configura­tions of the printer.
Chapter 1: Getting Started
This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer.
Chapter 2: Using the Printer
This chapter provides information concerning the daily use of the printer, including procedures for connecting the printer and loading print media, and guidelines for selecting print media.
Chapter 3: Understanding and Navigating the Control Panel
This chapter explains the control panel and its functions, and also demonstrates how to navigate throughout the various menus and submenus that allow you to view and change the printer set­tings.
Chapter 4: Maintaining the Printer
This chapter provides information about maintaining your printer. Although the printer requires very little maintenance, with normal daily use you will need to perform some routine maintenance procedures, including replacing consumable items and cleaning the printer. This chapter also con­tains information about moving and storing the printer.
Chapter 5: Troubleshooting
This chapter describes the problems that you may encounter when using your printer, and provides procedures for resolving the problems. This chapter also lists the warning and error messages that appear on the control panel display.
Chapter 6: Using the Duplexer
This chapter provides all of the information necessary to install, use, and maintain the duplexer.
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TallyGenicom Intelliprint mL260 User Guide 3
About this Manual
Chapter 7: Using the 550-Sheet Feeder
This chapter provides all of the information necessary to install, use, and maintain the 550-sheet paper feeder option, including procedures for cleaning the feeder and removing paper jams.
Chapter 8: Using the Envelope Feeder
This chapter provides all of the information necessary to install, use, and maintain the envelope feeder, including procedures for removing paper jams.
Chapter 9: Using the Offset Catch Tray
This chapter provides all of the information necessary to install, use, and maintain the offset output tray, including procedures for cleaning and removing paper jams.
Chapter 10: New Extended Features
This chapter describes the procedures for installation of DRAM Memory DIMMs and FLASH DIMMS. Also describes how to use the extended features associated with these options.
Appendix A: Customer Support and Part Numbers
This appendix directs you to sources of help and information, and also lists the part numbers for 26 ppm printers, options, and consumables.
Appendix B: Safety Notes and Regulatory Compliances
This appendix describes cautions to take when installing, transporting, or operating the printer, and also includes the applicable regulatory compliances.
Printer Orientation
Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left. The front of the printer is the side near the control panel, and the rear of the printer is opposite the front. The left and right sides of the printer are defined as the sides to the left and right, respectively, of a person who is facing the front of the printer.
Conventions
This following conventions are used throughout this manual to emphasize certain procedures or information:
NOTE: A note is a tip or extra information that may be helpful in installing or using the printer.
CAUTION: A caution message provides information that may help you avoid equipment damage, process failure, or inconvenience. Read all caution messages carefully.
WARNING! A warning message indicates the possibility of personal injury if a specific proce­dure is not performed exactly as described in the guide. Pay close attention to these sec­tions and read them fully to prevent possible injury.
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About the Printer
About the Printer
The Intelliprint mL260 printer uses a data modulated laser beam and conventional dry-ink xero­graphic processes to produce images up to 1200 dpi resolution at a paper output speed of 26 pages per minute. The printer can accommodate both plain paper and other print media, and feeds paper from either a main 550-sheet paper tray or from the front tray, which is designed to feed special print media such as labels and transparencies.
There are five paper handling options available for the printer, including a Duplexer for two-sided printing, a 550-Sheet Feeder for additional paper capacity or variety, an Envelope Feeder for print­ing envelopes, and an Offset Catch Tray to hold and separate large print jobs.
You may connect the printer to either a local computer or a computer network system. Application and print driver software on the computer controls image generation and print processing. The computer sends the electronic image to the printer, where the printer turns the electronic image into a black and white printed image.
Features
Your laser printer has the following features:
■ Quality printing at a high speed
The printer has an output of 26 pages per minute with a resolution up to 1200 dpi.
■ Flexible use of paper sources and delivery methods
The base configuration of the printer includes one 550-sheet universal paper feeder and a front tray. The paper feeder can be set to any size paper from postcard to 14 inch legal. The front tray can be set for print media from index card size to 14 inch legal, and also accommo­dates envelopes and labels. You may also add the following paper-handling options to the printer: additional 550-sheet Feeders, Envelope Feeder, Duplexer, Offset Catch Tray.
■ Easy operation
The easy-to-read control panel display clearly shows the status of printer operation. Control panel pushbuttons allow you to access and view printer menus, submenus, and status mes­sages.
■ Single-element toner cartridge
The integrated toner cartridge contains both the toner and the photosensitive drum in a sin­gle housing, making replacement easy and convenient.
■ Continuous printing of up to 1750 sheets
The printer can print up to 1050 sheets unattended when the offset catch tray is installed, and can print up to 1750 sheets attended when two 550-sheet feeders are installed and used along with the front tray (100 sheets).
■ Network-readiness
The printer includes an Ethernet Network Interface Card.
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About the Printer
Available Configuration
Network Configuration - Intelliprint mL260 Printer
The printer is available in the following network-ready configuration:
■ Memory: 64MB
■ Resolutions: 600 x 600 dpi, and 1200 x 1200 dpi
■ Paper Input: One 550-sheet universal paper tray for A4/Letter/Legal, and one 100-sheet front
tray for paper, transparencies, envelopes, and other non-standard print media
■ Paper Output: One 500-sheet face-down tray
■ Interfaces: IEEE 1284 Parallel, USB 2.0, 10/100BaseT, 10Base2
■ Printer Languages: PCL6e, Adobe Postscript 3
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About the Printer
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Chapter 1
Getting Started
In this Chapter . . .
■ “About this Chapter” on page 1-2
■ “Package Contents” on page 1-2
■ “Printer Location Requirements” on page 1-3
■ “Parts of the Printer” on page 1-6
■ “Optional Printer Accessories” on page 1-9
■ “Paper Path” on page 1-9
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Safety Precautions
About this Chapter
This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer.
Safety Precautions
This printer is available in either of the following power specifications: 110V and 220V. The speci­fications that apply to your printer depend on your machine configuration. To prevent fire or shock hazards, connect the power plug only to a properly rated power outlet.
Handling the Printer
Follow the guidelines below when lifting or moving the printer:
■ The printer is very heavy, and should always be lifted by two people. The weight of the
printer without paper tray, toner cartridge, and paper is about 51 lbs (23 kg). Never attempt to lift the printer alone.
■ To lift the printer, have two individuals facing each other from the front and the rear of the
printer grasp the recessed areas on each side of the printer. Do not lift the printer by grasping any area other than these recessed areas.
■ When lifting the printer, maintain proper lifting posture to prevent injuries.
Package Contents
Make sure that all of the items shown below are included in the printer packaging. If any items are missing or damaged, contact your dealer.
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TallyGenicom Intelliprint mL260 User Guide 1-3
Printer Location Requirements
.
CD-ROM Contents
■ Intelliprint mL260 Printer Electronic Library CD-ROM
The Intelliprint mL260 Printer Electronic Library CD-ROM contains printer drivers, soft­ware, and documentation designed to help you fully utilize the printer, and also contains Adobe PostScript fonts that match those available on the printer.
Printer Location Requirements
Printer Weight and Dimensions
This printer weighs approximately 51 lbs (23 kg) and should always be lifted by two people. The dimensions of the printer are listed below.
■ Printer Height: 16.3 in (413 mm)
■ Printer Width (left to right): 16.6 in (422 mm)
■ Printer Depth (front to back): 17.3 in (439 mm)
550-sheet Universal Paper Tray
Printer main unit Toner Cartridge
Power Cord
Installation Guide
Intelliprint mL260 Electronic Library CD-ROM
1
6
10
11
12
13
7
8 9
2 3 4
5
1
2
3
2
3
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1
GEG-99042
Unpacking Instructions
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Printer Location Requirements
Space Requirements
A certain amount of space is required for proper operation of the printer and also for performing printer maintenance and replacing consumables. Use the following figures to plan for appropriate clearances when determining a location for your printer.
Figure 1-1: Top view of the printer.
Figure 1-2: Side view of the printer.
CAUTION: There is a ventilation opening on the left side of the printer. To avoid overheating and fire hazards, be sure to leave a clearance of at least 8 inches (200 mm) between this opening and the nearest wall or other surface.
8 inches (200 mm)
24 inches (600 mm)
12 inches (300 mm)
24 inches (600 mm)
20 inches (500 mm)
24 inches (600 mm)
24 inches (600 mm)
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Printer Location Requirements
Environment
Use the following guidelines to determine the best location for the printer:
Horizontal, sturdy, and stable surface
Exposed to direct sunlight
Subject to vibrations
Exposed to water and high humidity Exposed to magnetic fields Subject to extreme variations in
temperature and humidity
Near an open flameExposed to high levels of dust
and contamination
Near heating appliances Exposed to direct air currents
Location with good ventilation Location with stable temperature
and humidity
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Parts of the Printer
Parts of the Printer
The following figures indicate the names and functions of the main parts of the printer.
Figure 1-3: Front of the Printer.
Figure 1-4: Rear of the Printer.
550-sheet Universal Paper Tray
Holds paper from post­card size to Legal size.
Paper amount indicator
Indicates the approximate remaining amount of paper.
Power switch
Control panel
Provides access to all controls required to operate the printer.
Front Tray
Provides an alternate method of feeding paper to the printer. Accommodates various print media including envelopes, transparencies, and labels.
Tray Extension
Allows you to load large paper sizes in the front tray.
Paper exit slot
Paper output tray
Front Cover
Provides access to the inside of the printer, allows you to replace the toner cartridge or remove jammed paper
Top co v er
Provides access to the inside of the printer; removing it allows you to install the offset catch tray.
Ventilation slot
Releases hot air produced inside the printer to prevent overheating.
Power cord connector
Rear cover
Provides access to the rear of the printer; allows you to remove jammed paper or install the duplexer.
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Parts of the Printer
Figure 1-5: Internal Parts of the Printer (Front).
Figure 1-6: Internal Parts of the Printer (Rear).
Front Cover
Provides access to the interior of the printer. Allows you to replace the toner cartridge or remove jammed paper.
Toner Cartridge
Integrated cartridge contains the toner and the photosensitive drum.
CAUTION: The fuser becomes very hot while the printer is operating. If you need to remove the drum cartridge to remove a paper jam, turn the power off and wait at least 10 minutes before removing the drum cartridge and touching the fuser.
Rear Cover
Provides access to the interior of the printer. Allows you to install the optional duplexer or remove jammed paper.
Fuser
Fixes toner onto the paper.
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Parts of the Printer
Figure 1-7: Control Panel.
LCD Display
Shows error messages and other status messages; also displays menus, submenus, and settings.
LED Indicators
Show printer status.
Pushbuttons
Allow you to navigate through menus, place a printer offline, or cancel a print job.
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Optional Printer Accessories
Optional Printer Accessories
The following figure shows all of the available accessories as installed on the printer:
Figure 1-8: Optional Accessories.
Paper Path
The following figure shows the path that paper travels through the printer:
1. The paper is initially fed from the front paper tray or one of the other paper trays.
2. The image is transferred from the photosensitive drum onto the paper.
3. The fuser fixes the toner permanently on the paper.
4. After passing through the duplexer, if installed, the paper is fed once more through steps (2)
and (3).
Offset Catch Tray
Holds and separates large print jobs by offset­ting.
Duplexer
Enables two-sided printing.
550-Sheet Feeder
Holds a 550-sheet paper tray and provides extra paper capacity. The printer can accommodate two additional 550-sheet feeders.
Envelope Feeder
Holds a maximum of 75 envelopes or 100 postcards.
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Paper Path
5. The paper emerges onto the output tray, or the offset output tray if installed.
Figure 1-9: Paper Path.
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5
5
3
2
1
1
1
1
1
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Chapter 2
Using the Printer
In this Chapter . . .
■ “About this Chapter” on page 2-2
■ “Connecting the Printer to the AC Outlet” on page 2-2
■ “Turning Power On and Off” on page 2-3
■ “Connecting the Printer to the Host Computer” on page 2-4
■ “Selecting Print Media” on page 2-4
■ “Loading the Universal Paper Tray” on page 2-7
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Connecting the Printer to the AC Outlet
About this Chapter
This chapter provides information concerning the daily use of the printer, including procedures for connecting the printer and loading print media, and guidelines for selecting print media.
Connecting the Printer to the AC Outlet
Use the following procedure to connect the power cord and turn the printer on:
1. Insert the power cord into the AC connector on the rear of the printer.
2. Verify that the power switch of the printer is in the [O] (off ) position, then insert the plug of
the power cord into the AC outlet.
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Turning Power On and Off
Turning Power On and Off
Use the following procedure to turn the printer on:
1. Turn the printer on by pressing [ I ] on the power switch on the left front of the printer.
The status message “Loading” appears on the display. This message indicates that the printer is warming up and is not ready to print. After about 65 seconds, the status message changes to “Ready”, indicating that the printer is ready to print.
NOTE: If an error message appears on the display after you turn the printer on, refer to “Warning
Messages and Error Messages” on page 5-26.
Use the following procedure to turn the printer off:
1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.
Ready
Loading
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Connecting the Printer to the Host Computer
Connecting the Printer to the Host Computer
You must connect the printer to your computer using an IEEE 1284 parallel cable or a USB cable. These cables are user-supplied. The parallel and USB ports can be connected simultaneously, and the printer will automatically switch data sources between jobs. Before configuring the printer to the host computer, please install the neccessary software drivers from the Electronic Library CD-ROM included with your printer. The CD contains a read-me file which describes driver installation.
Parallel Port
The parallel port conforms to the IEEE 1284 standard. To connect the printer to your computer using the parallel port, simply connect the parallel cable to the parallel port on the printer, then connect the cable to your computer.
USB Port
The USB port provides a reliable, high-speed, bi-directional connection between your printer and PC. The USB standard is designed to deliver complex, graphic-rich documents to the printer with speed and accuracy. The USB port conforms to USB2 standards and operates at a peak rate of 480Mbps. You may use an unpowered USB hub, since the printer is considered a self-powered device and will not draw power from the USB port.
OS Support
The USB port of your printer supports the following operating system environments:
■ Microsoft Windows 2000, and XP
These operating systems come with complete support for USB. You should run USBREADY.EXE from www.usb.org to ensure that Windows 98se, and Millenium are con- figured correctly.
■ Apple Mac OS 8.6 and above
This version of Apple's operating system ships with the USB equipped systems and contains the necessary code to support USB. No additional software or hardware should be required.
Selecting Print Media
Your printer can print on a variety of media, including plain paper, labels, transparencies, and enve­lopes. Always use print media that meet the guidelines for use with this printer. Print media that is not recommended for use with this printer may cause frequent paper jams or poor print quality.
Paper and Print Media To Avoid
Do not use paper or print media that has any of the following characteristics:
■ Does not meet the paper and media size and weight specifications for this printer
■ Is not labeled for use with xerographic printers or xerographic copiers
■ Cannot withstand temperatures of up to 310°F/155°C
■ Is in a sealed package that is obviously damaged or wet
■ Is excessively wrinkled, curled, torn, or warped
■ Is folded or creased
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Selecting Print Media
■ Has either an extremely slick surface or an extremely textured surface
■ Has an exposed adhesive surface
■ Has paper pieces glued or taped to the media
■ Has staples or paper clips attached
■ Is categorized as thermal paper, coated paper, or carbon paper
■ Is an envelope that is embossed, is made of extremely thick paper, or is padded
■ Is an envelope that has metal clasps
■ Is an envelope with gummed or adhesive surfaces
■ Is a sheet of labels that has the backing sheet exposed between individual labels
Correct Paper Storage
It is important to store paper correctly prior to placing it in the printer, since improper storage can cause frequent paper jams and poor print quality. Use the following guidelines when storing paper for use in the printer:
■ Store reams of paper on a flat surface, and always store them stacked horizontally.
■ Store reams of paper in an area away from both direct sunlight and high humidity
■ Open sealed reams only when you are ready to load the paper into the paper tray, and always
close and seal partial reams of paper.
■ Do not stack partial reams of paper.
■ Store paper in a dry area, with a temperature of 10 to 30 degrees Celsius and relative humid-
ity of 30% to 60%.
Print Media Capacities
Your printer can hold up to 1750 sheets of standard weight paper, depending upon the options installed. The printer can be configured in the following three variations:
■ Printer (550 sheets)
■ Printer with 550 sheet feeder(1100 sheets)
■ Printer with two 550 sheet feeders (1650 sheets)
The following table shows the five configurations and the breakdown of paper capacity:
Front Tray (standard)
Tra y 1 (standard)
Tra y 2 (option)
Tra y 3 (option)
Total Paper Capacity
-- 550 550
100 550 -- -- 650
-- 550 550 -- 1100
100 550 550 -- 1200
-- 550 550 550 1,650
100 550 550 550 1,750
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Selecting Print Media
If you want to use paper that is an odd size or weight, you must use the front paper tray. The front tray can hold the following quantities of non-standard print media:
■ Envelopes : 10
■ Transparencies: 30
■ Labels: 30
■ Standard Paper: 100
■ Other paper: Stack Height 11.5mm
■ Standard Postcard: 30
NOTE: Expect a slight reduction in image quality when you print on envelopes, labels, transparencies,
or postcards.
Use in Front Tray Do not use
Shiny backing sheet exposedFully covered with labels
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Loading the Universal Paper Tray
Print Media Weight, Type, and Size
The following table defines print media that you can use in each of the paper sources, and also indi­cates the feed orientation—long edge feed (LEF) or short edge feed (SEF). If you have concerns about a specific brand or type of media, try samples of the media to determine if the resulting printer performance and print quality meet your expectations.
Loading the Universal Paper Tray
The 550-sheet universal paper tray has two width guides that are located on the sides of the tray, and one length guide that is located near the center of the tray. These guides allow you to adjust the size of the area that holds paper.
NOTE: The following procedure shows you how to load paper into the main paper tray. To load paper
into the optional 550 sheet paper feeder, simply complete the procedure using the 550 sheet paper tray and feeder rather than the main paper tray.
Paper Source Meter Weight Paper Type and
Feed Direction
Paper Sizes Accommodated
Universal Paper Tray
(main tray and optional 550 sheet paper feeder)
Do not use label stock or other special media in the 550 sheet paper tray.
60 to 216g/m
2
Any paper Width:
98.4mm to 215.9mm
3.87 to 8.5 inches
Length:
148.5mm to 355.6mm
5.85 to 14 inches
A4 SEF 297 x 210mm
11.7 x 8.27 inches
Letter SEF 279.4 x 215.9mm
11 x 8.5 inches
Legal 13 inch 330.2 x 215.9mm
13 x 8.5 inches
Legal 14 inch 355.6 x 215.9mm
14 x 8.5 inches
Executive SEF 266.7 x 184.5mm
10.5 x 7.2 inches
A5 SEF 210 x 149mm
8.27 x 5.9 inches
B5 SEF 257 x 182mm
10.12 x 7.17 inches
Front Tray 60 to 216g/m
2
Envelopes Transparencies Labels Postcards Standard Paper (LEF and SEF) Other Paper
Width:
3.0 to 8.5 inches
76.2mm to 215.9mm
Length:
5.0 to 14 inches 127mm to 355.6mm
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Loading the Universal Paper Tray
Use the following procedure to load paper into the 550 sheet universal paper tray:
1. Place the paper tray on a level surface.
2. Squeeze the length guide, lift it up, and slide it to the rear of the tray.
3. If the paper you are using is longer than A4 (297 cm), press the square green button on the
bottom of the paper tray to release the rear of the tray, and pull the tray out to extend it.
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Loading the Universal Paper Tray
4. Squeeze the right width guide, lift it up, and slide the guides to the sides of the tray.
5. Verify that the plate has dropped down into the base of the paper tray. If the tray is locked in
the up potision, pull the lever near the front of the tray to release the plate, or push the paper tray all the way into the printer and then remove it.
CAUTION: Do not overload the tray, and make sure the paper stack is beneath the retaining clips on both sides of the tray. Fan paper before placing it in the tray, and place paper in the tray with the print side up.
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Loading the Universal Paper Tray
6. Align the edges of the paper and place it in the center of the paper tray with the side to print
on facing down.
NOTE: To avoid paper jams and other paper transportation problems, make sure the length and width
guides are adjusted to match the paper size and are locked firmly into place.
7. Squeeze the right width guide, lift it up, and adjust the guides to match the paper width.
8. Squeeze the length guide, lift it up, and adjust the guide to match the paper length.
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Loading the Front Tray
9. Grasp the paper tray with both hands and insert it into the paper tray well on the printer.
10. Push the paper tray completely into the printer, making sure the tray is properly seated.
11. Use the paper level indicator on the front right of the printer to determine when the paper
supply is low.
Loading the Front Tray
The front tray located on the front of the printer can accommodate a maximum of 100 sheets of paper, and can also accommodate a maximum of 30 sheets of standard labels, transparencies, or postcards, and a maximum of 10 standard envelopes. The tray has two guides that are located on the left and right sides of the tray. These guides allow you to adjust the size of the area that holds the print media. Use the following guidelines when loading the front tray:
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Loading the Front Tray
■ Do not mix print media in the front tray; for example, do not load a stack that includes both
envelopes and standard paper. Load only one type of print media.
■ Do not mix print media sizes in the front tray; for example, do not load a stack that includes
two or more different sizes of paper.
■ Do not load print media that is obviously damaged, wet, creased, or wrinkled.
■ Do not overfill the front tray.
Use the following procedure to load paper in the front tray:
1. Open the front tray by pulling the hand grip on the top of the front tray cover.
2. If you are using paper that is letter size or larger, pull out the input tray extension.
3. Slide the paper guides so they match the size of the paper that you are loading.
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Loading the Front Tray
4. Stack the paper that you will load in the front tray, making sure that the edges are aligned and
neat. Position the paper stack so the surface to be printed faces up.
5. Load the stack of paper into the front tray by sliding the stack between the paper guides and
then pushing the paper stack into the tray until it will not go any further.
6. Check the paper stack to make sure it is not loaded at an angle and that the guides barely
touch the stack.
◆ ◆ ◆
CAUTION: Do not press the guides tightly against the stack; the guides should just barely touch the stack of paper. Paper guides that are too tight can cause feed jams.
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Loading the Front Tray
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Jun 04 Publication No. GEG-99199
Chapter 3
Understanding and Navigating the Control Panel Menus
In this Chapter . . .
■ “About this Chapter” on page 3-2
■ “Control Panel Features” on page 3-2
■ “Navigating the Control Panel Menus” on page 3-4
■ “Menu Structure” on page 3-6
■ “Job Library” on page 3-7
■ “Job Accounting” on page 3-8
■ “Paper Menu” on page 3-9
■ “Interface Menu” on page 3-12
■ “PS Menu” on page 3-15
■ “PCL Menu” on page 3-16
■ “System Menu” on page 3-19
■ “Quality Menu” on page 3-21
■ “Functions Menu” on page 3-22
■ “Status Menu” on page 3-23
■ “FLASH Menu” on page 3-23
■ “DISK Menu” on page 3-24
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Control Panel Features
About this Chapter
This chapter explains the control panel and its functions, and also demonstrates how to navigate throughout the various menus and submenus that allow you to view and change the printer set­tings.
Control Panel Features
The control panel is located on the front of the printer, and contains the display, indicators, and pushbuttons that allow you to view and change the printer settings.
The figure below shows the control panel features.
Figure 3-1: Control Panel.
LCD Display
The LCD display shows status and error messages that inform you of the current status of the printer, and also displays menus, submenus, and printer settings when you are in the menu system. The display contains two lines of text, each with a maximum of sixteen characters.
LCD Display
Pushbuttons
LED Indicators
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Control Panel Features
LED Indicators
The LED indicators also indicate printer status. The four indicators can each be on, off, or blink­ing, indicating different phases of printer operation. The table below explains the LED indicators.
Pushbuttons
The control panel pushbuttons allow you to access and navigate menus, and also assist you in recov­ering from printer errors. The table below explains the functions of the eight pushbuttons.
LED Color When Off When On When Blinking
Green Printer is NOT
READY
Printer is READY N/A
Green Printer is IDLE Printer is ACTIVE
(processing a job)
Printer is WAITING (a partial job has been printed, and the printer is waiting for additional job data)
Green POWER is off POWER is on Power Saver Mode ON
Yellow Printer is not in
error mode
There is an error that requires user intervention, such as a paper jam, a service call required, etc.
N/A
Pushbutton Function
START/STOP—Push this button to start or stop the printer, or to exit the menu system.
MENU—Push this button to enter the menu system.
NEXT—Push this button to move to the next menu, submenu, or setting within the same level of the menu structure.
SELECT—Push this button to select the menu or submenu that is shown on the second line of the display or to choose and save the setting shown on the second line of the display.
CANCEL—Push this button to cancel an action.
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Navigating the Control Panel Menus
Navigating the Control Panel Menus
When you press the MENU button on the control panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “Menu”, indicating that you are in the menu system. The second line of the display lists the active menu, which you can change by press­ing the NEXT or PREVIOUS button.
If you press the NEXT button repeatedly, the second line of the display cycles through the main menus in the following order:
■ Paper Menu
■ Interface Menu
■ PS Menu
■ PCL Menu
■ System Menu
■ Quality Menu
■ Functions
NOTE: Additional menus and submenus may appear in the printer menu system when other options are
installed.
STATUS—Push this button to enter the Status Menu and view the current status of printer.
PREVIOUS—Push this button to return to the previous menu, submenu, or option within the same level of the menu structure.
RETURN—Push this button to move up one level in the menu structure to the menu shown on the first line of the display.
Pushbutton Function
Menu Paper Menu
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Navigating the Control Panel Menus
The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed. This example illustrates the basic relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT, and RETURN buttons help you to navigate through the menus.
Figure 3-2: Navigating the Paper Menu.
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the dis-
play.
3. Press the SELECT button to enter the paper menu.
4. Press the NEXT button until the text “Copies” is shown on the second line of the display.
5. Press the SELECT button to enter the copies submenu.
6. Press the NEXT or PREVIOUS button to increase or decrease the number of copies printed.
7. Press the SELECT button to save this setting.
8. Press the START/STOP button to exit the menu system.
Menu Paper Menu
Menu Interface Menu
Menu Paper Menu
Paper Menu Copies
Copies 1
Copies 2
Copies 3
Paper Menu Copies
Menu Paper Menu
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Menu Structure
Menu Structure
The following figure shows the structure of the control panel main menus and submenus. For more specific information about using and navigating the printer menu system, see the User Guide pro­vided on the Electronic Library CD-ROM.
Figure 3-3: Printer Menu Structure.
NOTE: Additional menus and submenus may appear in the printer menu system when other options are
installed.
Paper Menu
Copies Duplex Duplex Bind Default Source Manual Feed Output Tray Media Size/Type
Front Tray Tray 1 Tray 2 (optional) Tray 3 (optional)
Tray Linking Blank Pages Output Linking Front Tray First Auto Resize Separator Page Custom Size
Interface Menu
Port
Parallel Network Card 1
Parallel Setup
Interpreter Format Mode Delay Out Close Binary PS
Network 1 Setup
Interpreter Format Network address IP address Subet mask Default router LDP Banner DHCP Delay Out Close Host Name mDNS Host Name mDNS Svc Name Multi-Session Appletalk Current Zone Preferred Zone Binary PS
USB Setup
Interpreter Format Delay Out Close Binary PS
PS Menu
Print PS Errors Manual Feed TO
PCL Menu
Orientation Font Source Font Number Pitch Symbol Set Macro Filter Lines Per Page CR Mode LF Mode FF Mode Print Area Parameter Values
Paper Source Paper Size
System Menu
Factory Defaults Display Language Powersaver Wait Timeout Job Timeout Jam Recovery Hex Print Ton e r L o w Intellifilter
Quality Menu
Resolution Ton e r S a v e r Print Density
Functions
Reset Printer Print Summary Print Test Print Fonts
Job Accounting
Enabled Print Info Reset Info
Job Library
Print Delete
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Job Library
Job Library
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Job Library Menu” is shown on the second line of the
display.
3. Press the SELECT button to enter the Job Library menu.
4. Press the NEXT button to move through the submenus: Print or Delete.
5. Press the SELECT button to enter a submenu.
Use the procedures in the following table to access and change the system settings.
Submenu Default
Setting
Available Settings Procedure for Changing Setting
Print Print
User Folder 1
1. Press NEXT or PREVIOUS to scroll through the User Folder Names.
2. Press SELECT to choose the desired User Folder.
Print Print
Job1
1. Press NEXT or PREVIOUS to scroll through the Print Job Names.
2. Press SELECT to choose the desired Print Job.
Job Name PIN
This step is necessary if the job is a PRIVATE job.
1. Press NEXT or PREVIOUS to increase or decrease each digit of the four-digit number.
2. Press SELECT to set one digit and move to the next digit.
3. Press SELECT after changing the last digit to save this setting.
Print Job Name
Copies - Select 1-99
1. Press NEXT or PREVIOUS to increase or decrease each digit of the two-digit number.
2. Press SELECT set one digit and move to the next digit.
3. Press SELECT after changing the last digit to save this setting.
Print Job Name
Copies
1. Press SELECT to print the job.
Print Printing
Playback
1. The printer will display PRINTING on Line 1 and PLAYBA CK on Line 2 o f the display while printing the job.
Delete Delete
(To delete a saved job)
1. Press NEXT or PREVIOUS to scroll through Print or Delete options.
2. Press SELECT to choose Delete.
Delete User Folder 1
1. Press NEXT or PREVIOUS to scroll through the User Folder Names.
2. Press SELECT to choose the desired User Folder.
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Job Accounting
Job Accounting
The Job Accounting Menu provides access to functions and settings related to this feature. Use the following procedure to enter the Job Accounting Menu to change the settings or access the func­tions:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Job Accounting Menu” is shown on the second line of
the display.
3. Press the SELECT button to enter the Job Accounting Menu.
4. Press the NEXT button to move through the submenus: Enable, Print Info, Reset Info.
5. Press the SELECT button to enter a submenu.
Use the procedures in the following table to access and change the system settings.
Delete Job1
1. Press NEXT or PREVIOUS to scroll through the Print Job Names.
2. Press SELECT to choose the desired Print Job to Delete.
Job Name PIN
This step is necessary if the job is a PRIVATE job.
1. Press NEXT or PREVIOUS to increase or decrease each digit of the four-digit number.
2. Press SELECT to set one digit and move to the next digit.
3. Press SELECT after changing the last digit to save this setting.
Submenu Default
Setting
Available Settings Procedure for Changing Setting
SubMenu Default Settings Available Settings Procedure for Changing Setting
Enabled No Yes
No
1. Press NEXT or PREVIOUS to scroll through Yes or No options.
2. Press SELECT to choose Yes to turn on this function.
Print Info 1. Press SELECT to begin printing the Job Accounting
Summary Report.
Reset Info 1. Press SELECT to reset the Job Accounting
Information. This will delete all stored information related to jobs received by the printer.
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Paper Menu
Paper Menu
The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the dis-
play.
3. Press the SELECT button to enter the Paper Menu.
4. Press the NEXT button to move through the submenus: Copies, Default Source, Manual
Feed, Output Tray, Media Size/Type, Tra y L i n ki n g , Blank Pages, Output Linking, Separa­tor Page, and Custom Size.
5. Use the procedures in the following table to access and change the printer paper-handling set-
tings:
Submenus Default Setting Available Settings Procedure for Changing Setting
Copies
This submenu allows you to change the number of copies printed.
1 Numbers 1 - 999 1. Press NEXT or PREVIOUS to
increase or decrease the number of copies printed.
2. Press SELECT to save this setting.
Duplex
This submenu allows you to turn the duplexer on or off.
Off Off
On
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Duplex Bind
This submenu allows you to define the binding edge for duplexed sheets.
Long Edge Long Edge
Short Edge
1. Press NEXT or PREVIOUS to toggle between LONG EDGE and SHORT EDGE.
2. Press SELECT to save this setting.
Default Source
This submenu allows you to choose a default paper source from a list of all installed sources.
Tray 1 Fro n t
Tray 1 Tray 2 (optional) Tray 3 (optional)
1. Press NEXT or PREVIOUS to scroll through the list of available sources of paper.
2. Press SELECT to set a source as the default.
Manual Feed
This submenu allows you to turn the manual feed on or off.
Off On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Output Tray
This submenu allows you to choose a default output tray from a list of all installed output trays.
Face Down Tray Face Down Tray
Offset Tray (optional)
1. Press NEXT or PREVIOUS to scroll through the list of available output trays.
2. Press SELECT to set a tray as the default.
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Paper Menu
Media Size/Type
This submenu allows you to set the media size and type for the Front Tray and set the medial type for all other trays.
Front Tray
Size: Letter LEF Type: Plain
Tray 1
Type: Plain Tray 2 (optional) Type: Plain Tray 3 (optional) Type: Plain
Size
Front Tray: Letter, A4, B5, A5, Statement, Executive, C5 Envelope, DL Envelope, Com10 Envelope, Monarch Envelope, Legal, Folio, A6
Typ e
Front Tray: Plain, Transparency, Prepunched, Letterhead, Colored, Preprinted, Bond, Label, Card Stock, Postcard, Envelope, Other
Other Trays: Plain, Transparency, Prepunched, Letterhead, Colored, Preprinted, Bond, Other
1. Press NEXT or PREVIOUS to scroll through the list of available sources of paper.
2. Press SELECT to choose a tray.
3. Press NEXT or PREVIOUS to toggle between MEDIA SIZE and MEDIA TYPE.
4. Press SELECT to choose either.
5. Press NEXT or PREVIOUS to scroll through the available sizes or types.
6. Press SELECT to set a size or type.
Tray Linking
This submenu allows you to turn the tray linking function on or off.
On On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Blank Pages
This submenu allows you to choose to either print or not print blank pages of a document.
Print Print
Do Not Print
1. Press NEXT or PREVIOUS to toggle between PRINT and DO NOT PRINT.
2. Press SELECT to save this setting.
Output Linking
This submenu allows you to turn the output linking function on or off.
Off On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Front Tray First
This submenu sets the front tray as the default paper source if paper size and type are the same as front tray.
Off On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Submenus Default Setting Available Settings Procedure for Changing Setting
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Paper Menu
Auto Resize
This submenu allows you to set the printer to automatically continue the print job when there is a media size mismatch. PostScript print jobs will scale to the nearest paper size, PCL will not scale, but will print on the nearest paper size.
Off On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Separator Page
Prints a blank page between print jobs.
Off On
Off
1. Press NEXT or PREVIOUS to toggle
between ON and OFF.
2. Press SELECT to save this setting.
Custom Size Unit
This menu is used to set the unit of measurement for the Custom Paper Size feature.
Inches Inches
Millimeters
1. Press NEXT or PREVIOUS to toggle
between INCHES and MILLIMETERS.
2. Press SELECT to save this setting.
Submenus Default Setting Available Settings Procedure for Changing Setting
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Interface Menu
Interface Menu
The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Interface Menu” is shown on the second line of the
display.
3. Press the SELECT button to enter the interface menu.
4. Press the NEXT button to move through the submenus: Port, Parallel Setup, Network 1
Setup, and USB Setup.
5. Use the procedures in the following table to access and change the printer interface settings:
Submenus Default
Setting
Available Settings
Procedure for Changing Setting
Port
This submenu allows you to choose the type of interface. The parallel and USB ports can not be ON simultaneously.
Parallel:
On
Network Card 1:
On
USB:
Off
Parallel :
On, Off
Network Card 1:
On Off
USB:
On, Off
1. Press NEXT or PREVIOUS to toggle between PARALLEL, NETWORK CARD 1, and USB.
2. Press SELECT to save this setting.
Parallel Setup
This submenu allows you to set up the parallel interface. When the Parallel port is on, the USB port is off.
Interpreter:
Auto Switch
Format:
Raw
Mode:
Bidirectional
Delay Out Close:
Off
Binary PS:
Off
Interpreter:
Auto Switch PCL PostScript 3
Format:
Raw Normal Binary
Mode:
Bidirectional Standard
Delay Out Close:
On Off
Binary PS:
Off On
1. Press NEXT or PREVIOUS to scroll through the submenus.
2. Press SELECT to choose a submenu.
3. Press NEXT or PREVIOUS to scroll through the settings.
4. Press SELECT to choose and save a setting.
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Interface Menu
Network 1 Setup
This submenu allows you to choose to set up the Network interface.
Interpreter:
Auto Switch
Format:
Raw
Network Address:
IP Address:
(user-specified)
Subnet Mask:
(user-specified)
Default Router:
(user-specified)
LPD Banner:
On
DHCP:
On
Delay Out Close:
Off
Host Name: Character string 0-31 characters
mDNS Host Name:
Product name and last 3 hex byte values of Network Address
mDNS Svc Name:
Product name and last 3 hex byte values of Network Address
Mulit-Session:
On
AppleTalk:
On
Binary PS:
Off
Interpreter:
Auto Switch PCL PostScript 3
Format:
Raw Normal Binary
Network Address:
IP Address:
(user-specified)
Subnet Mask:
(user-specified)
Default Router:
(user-specified)
LPD Banner:
On Off
DHCP:
Off On
Delay Out Close:
Off On
Host Name:
mDNS Host Name:
mDNS Svc Name:
Mulit-Session:
On Off
AppleTalk:
On, Off
Binary PS:
Off On
1. Press NEXT or PREVIOUS to toggle between SPOOLING submenus.
2. Press SELECT to choose either submenu.
3. Press NEXT or PREVIOUS to scroll through the settings.
4. Press SELECT to save this setting.
Submenus Default
Setting
Available Settings
Procedure for Changing Setting
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Interface Menu
USB Setup
This submenu allows you to choose set up the USB interface. When the USB port is on, the parallel port is off.
Interpreter:
Auto Switch
Format:
Raw
Delay Out Close:
Off
Binary PS:
Off
Interpreter:
Auto Switch PCL PostScript 3
Format:
Raw Normal Binary
Delay Out Close:
Off On
Binary PS:
Off On
1. Press NEXT or PREVIOUS to toggle between INTERPRETER, FORMAT, DELAY OUT CLOSE, and, BINARY PS submenus.
2. Press SELECT to choose either submenu.
3. Press NEXT or PREVIOUS to scroll through the settings.
4. Press SELECT to save this setting.
Submenus Default
Setting
Available Settings
Procedure for Changing Setting
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PS Menu
PS Menu
The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “PS Menu” is shown on the second line of the display.
3. Press the SELECT button to enter the PS menu.
4. Press the NEXT button to move through the submenus: Print PS Errors, and Manual Feed
TO.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the PostScript settings:
Submenus Default
Setting
Available Settings Procedure for Changing Settings
Print PS Errors
This submenu allows you to choose to either print or not print PS errors.
Off On
Off
1. Press NEXT or PREVIOUS to toggle between ON (print) and OFF (do not print).
2. Press SELECT to save this setting.
Manual Feed TO
This submenu allows you to set the manual feed timeout—the number of seconds the printer should wait for a manual feed. A setting of 0 will cause printer to wait indefinitely for a manual feed.
0 0 - 99999 1. Press NEXT or PREVIOUS to increase or
decrease each digit of the five-digit number.
2. Press SELECT to move to the next number.
3. Press SELECT after setting the last digit to save the setting.
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PCL Menu
PCL Menu
The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “PCL Menu” is shown on the second line of the dis-
play.
3. Press the SELECT button to enter the PCL menu.
4. Press the NEXT button to move through the submenus: Orientation, Font Source, Font
Number, Pitch, Symbol Set, Macro Filter, Lines Per Page, CR Mode, LF Mode, FF Mode, Print Area, and Parameter Values.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the PCL settings:
Submenus Default Setting Available Settings Procedure for Changing Setting
Orientation
This submenu allows you to choose the orientation of the page.
Portrait Portrait
Landscape
1. Press NEXT or PREVIOUS to toggle between PORTRAIT and LANDSCAPE.
2. Press SELECT to choose and save an orientation.
Font Source
This submenu allows you to choose a font source.
Internal Internal 1. Press NEXT or PREVIOUS to
scroll through the available font sources.
2. Press SELECT to choose and set a source.
Font Number
This submenu allows you to set the font number.
0 Numbers 0-? 1. Press NEXT or PREVIOUS to
increase or decrease the font number.
2. Press SELECT to save this setting.
Pitch
This submenu allows you to change the pitch of text.
10.00 0.08 - 100.00 1. Press NEXT or PREVIOUS to increase or decrease the pitch.
2. Press SELECT to save this setting.
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PCL Menu
Symbol Set
This submenu allows you to choose a symbol set.
10U:PC-8 CP437 10U:PC-8 CP437
11U:PC-8 D/N 12U:PC-850 17U:PC-852 9T:PC-Turkish 19U:WIN Latin1 9E:WIN Latin2 5T:WIN Latin5 7J:Desk Top 10J:PS Text 13J:Ventura Intl 14J:Ventura US 6J:Microsoft Pub 8M:Math-8 PS:Math 6M:Ventura Math
15U:Pi Font 1U: Legal 1E: ISO4 UK 0U:ISO6 ASCII 0U:ISO11 Swedish 0I:ISO15 Italian 2S:ISO17 Spanish 1G:ISO21 German 0D:ISO60 Norweg. 1F:ISO69 French 9U:WIN3.0 Latin1 8U:Roman 8 0N:ISO 8859-1 2N:ISO 8859-2 5N:ISO 8859-5
1. Press NEXT or PREVIOUS to scroll through the available symbol sets.
2. Press SELECT to choose and set a symbol set.
Macro Filter
This submenu allows you to turn the macro filter on or off.
Off On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Lines Per Page
This submenu allows you to change the number of lines per page.
64 5 - 128 1. Press NEXT or PREVIOUS to
increase or decrease the lines per page.
2. Press SELECT to save this setting.
CR Mode
This submenu allows you top define the action prompted by a carriage return—a carriage return equals either a cariage return alone, or a carriage return and a line feed together.
CR = CR CR = CR
CR = CR/LF
1. Press NEXT or PREVIOUS to choose from CR=CR or CR=CR/LF.
2. Press SELECT to save this setting.
LF Mode
This submenu allows you to define the action prompted by a line feed—a line feed equals either a line feed alone or a carriage return and a line feed together.
LF = LF LF = LF
LF = CR/LF
1. Press NEXT or PREVIOUS to choose from LF=LF or LF=CR/LF.
2. Press SELECT to save this setting.
Submenus Default Setting Available Settings Procedure for Changing Setting
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PCL Menu
FF Mode
This submenu allows you to define the action prompted by a form feed—a form feed equals either a form feed alone or a carriage return and a form feed together.
FF = FF FF = FF
FF = CR/FF
1. Press NEXT or PREVIOUS to choose from FF=FF or FF=CR/FF.
2. Press SELECT to save this setting.
Print Area
This submenu allows you to expand the print area.
Normal Normal
Expanded
1. Press NEXT or PREVIOUS to toggle between Normal and Expanded.
2. Press SELECT to save this setting.
Parameter Values
This submenu allows you to specifiy which PCL escape sequence papameter values should be associated with each specific selection.
0Paper Source
0-999
Paper Size 0-999
1. Press NEXT or PREVIOUS to increase or decrease each digit of the five-digit number.
2. Press SELECT to move to the next number.
3. Press SELECT after setting the last digit to save the setting.
Submenus Default Setting Available Settings Procedure for Changing Setting
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System Menu
System Menu
The system menu provides access to system settings. Use the following procedure to enter the sys­tem menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “System Menu” is shown on the second line of the dis-
play.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the submenus: Factory Defaults, Display Lan-
guage, Power Saver, Wait Timeout, Job Timeout, Jam Recovery, and Hex Print.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the system settings:
Submenus Default Setting Available Settings Procedure for Changing Setting
Factory Defaults
This submenu allows you to reset the printer to U.S. or Non-U.S. factory defaults.
U.S. U.S.
Non-U.S.
1. Press NEXT or PREVIOUS to toggles between U.S. and NON-U.S.
2. Press SELECT to choose and set the factory defaults.
Display Language
This submenu allows you to change the language of the display messages.
English English
French German Italian Spanish
1. Press NEXT or PREVIOUS to scroll through the available languages: English, French (Francais), German (Deutsch), Italian (Italiano), or Spanish (Espanol).
2. Press SELECT to choose and set the language.
Power Saver
This submenu allows you to set the number of minutes the printer is idle before it reverts to Power Saver Mode.
15 0 - 999 1. Press NEXT or PREVIOUS to
increase or decrease the number of minutes.
2. Press SELECT to save this setting.
Wait Timeout
This submenu allows you to increase or decrease the length of time (in seconds) that the printer will remain in the waiting state—a job is being processed, no end-of-file has been detected, and there is no more data to process. This setting applies to both PCL
and PostScript print jobs.
20 0 - 99999 1. Press NEXT or PREVIOUS to
increase or decrease each digit of the five-digit number.
2. Press SELECT set one digit and move to the next digit.
3. Press SELECT after changing the last digit to save this setting.
Job Timeout
This submenu allows you to increase or decrease the time limit (in seconds) for PostScript jobs. A 0 setting indicates no timeout. This setting applies only to PostScript
jobs.
0 0 - 99999 1. Press NEXT or PREVIOUS to
increase or decrease each digit of the five-digit number.
2. Press SELECT set one digit and move to the next digit.
3. Press SELECT after changing the last digit to save this setting.
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System Menu
Jam Recovery
This submenu allows you to turn jam recovery on or off.
On On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Hex Print
This submenu allows you to print hexadecimal characters.
Off On
Off
1. Press NEXT or PREVIOUS to toggle between ON and OFF.
2. Press SELECT to save this setting.
Ton e r L o w Press SELECT to reset the toner page count.
Intellifilter 1.
Submenus Default Setting Available Settings Procedure for Changing Setting
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Quality Menu
Quality Menu
The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Quality Menu” is shown on the second line of the dis-
play.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the submenus: Resolution, Toner Saver, and Print
Density.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the system settings:
Submenus Default Setting Available Settings Procedure for Changing Setting
Resolution
This submenu allows you to set the resolution (dpi).
600 dpi 600 dpi
1200 dpi
1. Press NEXT or PREVIOUS to scroll through the available resolutions.
2. Press SELECT to choose and set the dpi.
Toner Saver
This submenu allows you to choose from several toner-saving settings.
Off Off/On 1. Press NEXT or PREVIOUS to scroll
through the available toner settings.
2. Press SELECT to choose and save this setting.
Print Density
This submenu allows you to adjust the printed image to be lighter or darker.
51 - 7
1 - lightest 7 - darkest
1. Press NEXT or PREVIOUS to scroll through the available print density settings.
2. Press SELECT to choose and save this setting.
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Functions Menu
Functions Menu
The Functions Menu provides access to several printer functions that can supply you with informa­tion about the printer and its settings. Use the following procedure to enter the Functions Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Functions Menu” is shown on the second line of the
display.
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the available functions: Reset Printer, Print Sum-
mary, Print test, and Print Fonts.
5. Use the procedures in the following table to execute the functions:
Functions Procedure for Executing Function
Reset Printer
This function resets the printer.
Press SELECT to reset the printer.
Print Summary
This function prints a list of all printer settings:
Press SELECT to print a summary of the printer settings.
Print Test
This function allows you to print a single test page or a continuous test page.
1. Press NEXT or PREVIOUS to toggle between SINGLE PAGE and CONTINUOUS.
2. Press SELECT to print the test page(s).
Print Fonts
This function allows you to print Postscript or PCL font lists.
1. Press NEXT or PREVIOUS to toggle between POSTSCRIPT and PCL.
2. Press SELECT to select and print the specific fonts list.
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Status Menu
Status Menu
In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current settings for the input and output trays and the toner cartridge. Use the follow­ing procedure to enter the Status Menu:
1. Press the STATUS button on the control panel.
2. Press the NEXT button to move through the submenus: Front, Tray 1, Tray 2, Tray 3, Face
Down, and Toner.
3. Press the SELECT button to enter a submenu.
4. Use the procedures in the following table to view the status of the printer:
FLASH Menu
NOTE: This menu will only appear if an optional FLASH DIMM has been installed in the FLASH DIMM
slot. Consult the documentation that came with your FLASH DIMM for detailed installation and usage instructions.
The FLASH Menu provides access to the printer settings that are related to the optional FLASH DIMM. Use the following procedure to enter the FLASH Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “FLASH Menu” is shown on the second line of the
display.
Submenu Procedure for Executing Function
Front
This submenu allows you to view the current Media Size and Media Type for the front tray.
1. Press NEXT or PREVIOUS to scroll through the media size, media type, and level settings for the Front Tray.
2. Press SELECT to view a specific setting.
Tray 1
This submenu allows you to view the current Media Size, Media Type, and Level for Tray 1.
1. Press NEXT or PREVIOUS to scroll through the media size, media type, and level settings for Tray 1.
2. Press SELECT to view a specific setting.
Tray 2
This submenu allows you to view the current Media Size, Media Type, and Level for Tray 2.
1. Press NEXT or PREVIOUS to scroll through the media size, media type, and level settings for Tray 2.
2. Press SELECT to view a specific setting.
Tray 3
This submenu allows you to view the current Media Size, Media Type, and Level for Tray 3.
1. Press NEXT or PREVIOUS to scroll through the media size, media type, and level settings for Tray 3.
2. Press SELECT to view a specific setting.
Face Down Tray
This submenu allows you to view the status of the face down tray.
1. Press SELECT to view the status of the Face Down Tray.
Ton er
Press SELECT to view the status of the toner cartridge.
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DISK Menu
3. Press the SELECT button to enter the system menu.
4. Press the NEXT button to move through the submenus: Print, Delete, Format FLASH,
and FLASH summary.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the system settings:
.
DISK Menu
NOTE: This menu selection will only appear if an optional hard disk drive has been installed. Consult the
documentation that came with your hard disk drive for detailed installation and usage instructions.
The Disk Menu provides access to the printer settings that are related to the optional Hard Disk. Use the following procedure to enter the Disk Menu:
1. Press the MENU button on the control panel.
2. Press the NEXT button until the text “Disk Menu” is shown on the second line of the dis-
play.
3. Press the SELECT button to enter the system menu.
Submenus Procedure for Changing Setting
Print
This selection will read the selected file from FLASH and print it as if it were being received from one of the input ports.
1. Press NEXT or PREVIOUS to scroll through the files.
2. Press SELECT to choose and print the file.
Delete
This selection will delete the selected disk file or directory from the FLASH DIMM. To delete an entire directory, you must first delete all the files within that directory.
1. Press NEXT or PREVIOUS to scroll through the files.
2. Press SELECT to choose and delete the file.
Format Flash
This selection will reformat the FLASH DIMM.
1. Press SELECT to reformat the FLASH DIMM.
Flash Summary
This selection will print a page containing information about the installed FLASH DIMM including a list of all the current existing files and directories.
1. Press SELECT to print the FLASH summary.
WARNING! All files on the FLASH DIMM will be deleted if the Format FLASH function is selected.
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DISK Menu
4. Press the NEXT button to move through the submenus: Print, Delete, Format Disk, and
Disk Summary.
5. Press the SELECT button to enter a submenu.
6. Use the procedures in the following table to access and change the system settings:
.
◆ ◆ ◆
Submenus Procedure for Changing Setting
Print
This selection will read the selected file from Disk and print it as if it were being received from one of the input ports.
1. Press NEXT or PREVIOUS to scroll through the files.
2. Press SELECT to choose and print the file.
Delete
This selection will delete the selected disk file or directory from the hard disk. To delete an entire directory, you must first delete all the files within that directory.
1. Press NEXT or PREVIOUS to scroll through the files.
2. Press SELECT to choose and delete the file.
Format Disk
This selection will reformat the hard disk.
1. Press SELECT to reformat the hard disk.
Disk Summary
This selection will print a page containing information about the installed hard disk, including a list of all the current existing files and directories.
1. Press SELECT to print the Disk summary.
WARNING! All files on the hard disk will be deleted if the Format Disk function is selected.
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DISK Menu
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Chapter 4
Maintaining the Printer
In this Chapter . . .
■ “About this Chapter” on page 4-2
■ “Upgrading Printer Firmware” on page 4-2
■ “Replacing Printer Components” on page 4-3
■ “Cleaning the Printer” on page 4-18
■ “Moving the Printer” on page 4-21
■ “Storing the Printer for Long Periods of Time” on page 4-22
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Upgrading Printer Firmware
About this Chapter
This chapter provides information about maintaining your printer. Although the printer requires very little maintenance, with normal daily use you will need to perform some routine maintenance procedures, including replacing consumable items and cleaning the printer. This chapter also con­tains information about moving and storing the printer.
Upgrading Printer Firmware
The executable firmware for the printer controller is stored in FLASH memory. You can easily upgrade this firmware on site when a new version of code is available. The upgrade process involves sending the new code, which is usually named with a .LOD extension, to the printer using either the parallel or network interface. When the printer receives the file, it will automatically recognize it as a firmware upgrade file and will program it into the FLASH memory. During this process the printer will display information about each sub-file that it is receiving or programming. When fin­ished, the printer displays the text “Upgrade Completed” and reboots, executing the new firmware.
Contact your dealer or service provider for more information about firmware upgrades.
Upgrading Firmware Using the Parallel Interface
To upgrade the printer using the parallel interface, go to the DOS prompt and use the copy com­mand to copy the new file to the printer. For example, type “copy newversion.lod/b lpt1” at the DOS prompt, where “newversion” is the name of the firmware upgrade file and “lpt1” is the printer you would like to upgrade. Be sure to use the “/b” switch on the copy command line to ensure that the data is sent in binary mode.
NOTE: If you are using a PC that is not running Windows or if you do not have any printer drivers
installed and configured to use the parallel interface, you will need to configure the parallel port for permanent retry by entering the following command PRIOR to entering the copy command discussed above: mode lpt1:,,p
If you are running Windows, you may get an error message during the upgrade process that indicates that the printer is busy or that there is a printer error. This message box will contain check-boxes for “Retry” or “Cancel”. DO NOT SELECT CANCEL. This error message is only a result of the printer programming a large file into FLASH memory and will disappear once the programming is completed.
Upgrading Firmware Using the Network Interface
To upgrade printer firmware using the network interface, simply send the new file to the printer using whatever procedure you normally use to send a print file. This procedure varies depending on the network environment.
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Replacing Printer Components
Replacing Printer Components
Replacing the Toner Cartridge
The toner cartridge contains the dry ink as well as the xerographic drum and associated compo­nents that create the xerographic image on a sheet of paper. The toner cartridge will eventually run out of ink through normal use. When the toner is low, printed images will be uneven or very light. Use the following guidelines when using or storing a toner cartridge:
■ An unopened and correctly stored toner cartridge has a shelf life of approximately two years.
■ Do not open the box containing the toner cartridge until you are ready to install the cartridge
into the printer.
■ Store the toner cartridge box horizontally—not on end.
■ Keep the cartridge out of the reach of children, and in an area where the temperature remains
between 32
°F and 95°F and the humidity remains between 15% to 85%. If you bring a cold
toner cartridge into a warm room, wait a least an hour for the temperature to stabilize before opening the cartridge box.
■ Do not disassemble the toner cartridge.
■ Toner is a safe material, but if you get any on your hands DO NOT wash them in hot water.
Use only cold water to wash off toner. Hot water sets the toner and makes it difficult to remove.
■ A shutter protects the photosensitive drum from ambient light. Do not open the drum shut-
ter by hand.
Use the following procedure to replace the toner cartridge:
Drum Shutter
CAUTION: Do not expose the new toner cartridge to strong light for more than a few min­utes before installing it into the printer.
WARNING! Do not dispose of used toner cartridges in an incinerator or in an open fire.
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1. Place a drop-cloth or some paper on the table or floor near the printer.
2. Press the button on the top of the printer to open the front cover, and pull the cover all the
way open.
3. Remove the old toner cartridge from the printer and carefully place it on the drop-cloth.
4. Remove the new toner cartridge from its packaging.
5. Rock the toner cartridge back and forth and then shake it horizontally to ensure that the
toner is evenly distributed.
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6. Grasp the toner cartridge firmly and pull the sealing tape straight out from the cartridge.
7. Slide the pegs on the toner cartridge into the channels on the inside of the printer, and lower
the toner cartridge into the printer.
8. Close the front cover.
Disposing of the Print Cartridge
1. Place the used toner cartridge inside the new toner cartridge box and seal the box.
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2. Dispose of or recycle the used toner cartridge.
Replacing the Fuser
The fuser melts the toner image into the paper to form a finished print. The fuser wears with nor­mal use and can leave dirt or marks on printed sheets when worn. The normal life of a fuser is approximately 200,000 A4/Letter size prints at 5% area coverage. Running high image density prints or large format paper will cause the fuser life to be shorter.
NOTE: In the following procedure, the left and right sides of the printer are those to the left and right of
a person facing the rear of the printer.
NOTE: If you are using the duplexer, refer to ”Chapter 6 Using the Duplexer” and remove the duplexer
before attempting to replace the fuser.
Use the following procedure to remove and replace the fuser:
1. Turn the printer off by pressing the [ O ] on the power switch on the front of the printer, and
disconnect the AC power cord from the wall outlet. Wait at least 30 minutes before proceed­ing to remove the fuser.
WARNING! Do not dispose of the old toner cartridge in an incinerator or in an open fire.
WARNING! The fuser becomes very hot during operation. Do not touch the fuser until it is cool.
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Replacing Printer Components
2. Squeeze the tabs on the top of the rear cover, and pull the cover toward you to open it.
3. Remove the screws that secure the fuser to the printer.
4. Grasp the metal brackets on the sides of the fuser and pull the fuser toward you to remove it
from the printer.
5. Remove the new fuser from its packaging, and remove any shipping tape or spacers.
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6. Insert the new fuser into the printer, making sure it is securely seated.
7. Secure the fuser to the printer by replacing and tightening the screws.
8. Close the rear cover.
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9. Verify that the power switch of the printer is in the [O] (off ) position, then insert the plug of
the power cord into the AC outlet.
10. Turn the printer on by pressing [ I ] on the power switch on the front of the printer.
Replacing Feed Roll, Nudger Roll, and Retard Roll
Rubber feed rolls drive sheets of paper out of the feeder paper trays into the printer. These feed rolls wear with normal use and eventually become coated with paper dust and must be replaced. Fre­quent feed jams in the front tray or main tray indicate that the feed rolls need to be replaced.
NOTE: The following procedure illustrates the process of replacing the feed roll, retard roll, and nudger
roll for the main paper tray. To replace the rolls for a paper feeder, use the same procedure but remove the paper tray of the paper feeder and replace the feed rolls in the paper tray well of that feeder.
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1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer,
and disconnect the AC power cord from the wall outlet.
2. Remove the paper tray of the feeder that you intend to replace rolls on and set it on a flat level
surface.
3. Pull the metal stopper plate down.
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4. Unclip the retaining tabs on the end of the feed roll and nudger roll, and remove the rolls
from their shafts.
5. Push the new feed roll and nudger roll onto their shafts until the retaining tabs click into
place. Make sure the tabs are toward the right side of the printer.
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6. Release the metal stopper plate inside the printer so it returns to its normal position.
7. Press the locks on the left and right of the retard roll inside the paper tray, and lift the lever to
open the retard roll cover.
8. Unclip the retaining tab on the retard roll and remove it from the shaft.
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9. Push the new retard roll onto the shaft until the retaining tab clicks into place. Make sure the
retaining tab is toward the right side of the printer.
10. Close the retard roll cover.
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11. Grasp the paper tray with both hands and insert it into the paper tray well on the printer.
12. Push the paper tray all the way into the printer, making sure the tray is properly seated.
Replacing the BTR Roller
The BTR roller assists in the transfer of the image to the paper. The BTR wears with normal use. The normal life of the BTR is about 200,000 A4/letter size prints. Use the procedure below to replace the BTR roller:
1. Turn the printer off by pressing [ O ] on the power switch on the front of the printer, and dis-
connect the power cord from the AC wall outlet.
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2. Push the button on top of the printer to release the front cover, and pull the front cover
toward you to open it.
3. Remove the toner cartridge from the printer.
NOTE: To prevent stains, place the toner cartridge on some old newspaper or other disposable
surface.
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4. Raise the BTR roller by pressing the two levers on the left and right sides of the plate that sits
behind the BTR roller.
5. Holding both ends of the BTR roller, pull it toward you and llift it out of the printer.
6. Position the new BTR roller so the gear is at the right end of the roller. Insert the left end of
the shaft into the left clip inside the printer, then insert the right end into the right clip.
CAUTION: Do not touch the surface of the BTR with your fingers. Contaminating the BTR will cause deletions on the printed page.
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7. Press the BTR roller down until it locks firmly in place.
8. Insert the pegs on the toner cartridge into the channels inside the printer, and push the toner
cartridge into the printer.
9. Close the front cover, pressing on the center of the cover until it locks firmly in place.
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Cleaning the Printer
Cleaning the Printer
Cleaning the Exterior
The covers and tray faces of the printer may collect dust and dirt through normal use. Although exterior dirt should not affect printer performance, an occasional exterior cleaning helps maintain the appearance of the printer appearance. Use the following procedure to clean the exterior of the printer:
1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer,
and disconnect the AC power cord from the wall outlet.
2. Using a soft cloth that is slightly damp with cold water, wipe the printer covers and tray faces.
Use a very mild, non-abrasive soap to remove heavy dirt and toner stains.
3. Use a soft, dry cloth to thoroughly dry the covers and tray faces.
Do not use solvents or abrasive cleaners to clean printer covers. Use only cold water and a very mild soap.
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4. Verify that the power switch of the printer is in the [O] (off ) position, then insert the plug of
the power cord into the AC outlet.
5. Turn the printer on by pressing [ I ] on the power switch on the right side of the printer.
Cleaning the Interior
The interior of the printer does not generally need to be cleaned unless a paper jam drops toner onto the paper path or you accidentally spill toner inside the printer when installing a new toner cartridge. Use the following procedure to clean the interior of the printer only when necessary:
Since there is always the possibility of damaging delicate printer components by careless­ness or vigorous cleaning methods, it is recommended that you clean the interior only when you are instructed to do so by a service representative or in a troubleshooting proce­dure presented in this manual.
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1. After removing a paper jam or replacing the toner cartridge, remove any paper scraps from
inside the printer and wipe off paper dust with a clean, dry cloth.
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Moving the Printer
Moving the Printer
Follow the guidelines below when lifting or moving the printer:
■ The printer is very heavy, and should always be lifted by two people. The weight of the
printer without paper tray, toner cartridge, and paper is about 55 lbs (25 kg). Never attempt to lift the printer alone.
■ To lift the printer, have two individuals facing each other from the front and the rear of the
printer grasp the recessed areas on each side of the printer. Do not lift the printer by grasping any area other than these recessed areas.
■ When lifting the printer, maintain proper lifting posture to prevent injuries.
Moving the Printer a Short Distance
Use the following procedure to move the printer a short distance:
1. Turn the printer off by pressing the [ O ] on the power switch on the back of the printer.
2. Unplug the AC power cord from the AC wall outlet.
3. Disconnect the printer from the host computer.
4. Wait 30 minutes for the printer to cool.
5. Refer to Chapters 6 through 9 for instructions on moving installed paper-handling options.
6. Remove the toner cartridge and cover it with an opaque plastic sheet.
7. Move the printer to the new location.
8. Once the printer is in the new location, refer to the Installation Guide included in the origi-
nal printer packaging for installation instructions.
Moving the Printer a Long Distance
Use the following procedure to move the printer a long distance:
1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.
2. Unplug the AC power cord from the wall outlet and from the back of the printer.
3. Disconnect the printer from the host computer.
4. Remove the paper from all of the paper trays.
5. Wait 30 minutes for the printer to cool.
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6. Remove all installed paper-handling options. Refer to Chapters 6 through 10 for instructions
for removing installed paper-handling options.
7. Remove the toner cartridge and place it in an opaque plastic bag, then seal the bag with tape
and place it in a sturdy box.
8. Repack the printer, paper trays, AC power cord and toner cartridge into the original shipping
box or boxes.
9. Once the printer is in the new location, refer to the Installation Guide included in the origi-
nal printer packaging for installation instructions.
Storing the Printer for Long Periods of Time
If you will not be using the printer for several months, use the following procedure to prepare the printer for storage:
1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.
2. Unplug the AC power cord from the AC wall outlet.
3. Disconnect the printer from the host computer.
4. Remove the paper from all of the paper trays.
5. If you will be storing the printer for six months or longer, remove the toner cartridge and
place it in an opaque plastic bag, and seal the bag with tape.
NOTE: After prolonged inactivity the toner cartridge may degrade to the point where it is no longer
usable and must be replaced. Poor print quality and frequent paper jams may indicate that the toner has solidified and that the drum has oxidized during storage.
6. Cover the printer with a plastic sheet and tape down the corners.
7. Store the printer in an area where the temperature and humidity are moderate, as described in
“Environment” on page 1-5.
NOTE: Do not stack other items on top of the printer when storing the printer.
◆ ◆ ◆
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Chapter 5
Troubleshooting
In this Chapter . . .
■ “About this Chapter” on page 5-2
■ “Installation Problems” on page 5-2
■ “Paper Jams” on page 5-4
■ “Print Image Quality Problems” on page 5-18
■ “Miscellaneous Problems” on page 5-22
■ “Warning Messages and Error Messages” on page 5-26
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About this Chapter
This chapter describes the problems that you may encounter when using your printer, and provides procedures for resolving the problems. This chapter also lists the warning and error messages that appear on the control panel display.
There are four basic types of printer problems:
■ Installation problems
If there is a problem with the printer when you first turn in on, refer to “Installation Prob-
lems” on page 5-2 for information about possible installation problems.
■ Paper Jams
If there is a paper jam, refer to “Paper Jams” on page 5-4 for procedures to remove the jam.
■ Print quality problems
If the finished prints delivered to the output tray display image problems such as image black spots or vertical lines on the page, refer to “Print Image Quality Problems” on page 5-18 and complete the procedure provided for the specific image problem that you have encountered.
■ Miscellaneous problems
If you have a printer problem but the control panel does not display a warning message or error message, refer to “Miscellaneous Problems” on page 5-22 and follow the directions for correcting that problem.
Many of these printer problems are indicated by a warning or error message appearing on the con­trol panel display. If the printer control panel displays a warning message or error message, refer to
“Warning Messages and Error Messages” on page 5-26 and complete the actions prescribed for the
specific warning or error message.
Installation Problems
It is common for simple oversights during printer installation to cause problems when you first turn the printer on, resulting in noise, smoke, or smell; an inoperative printer; or the absence of a ready message on the control panel.
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Inoperative Printer
If you have problems turning on the printer, check the possible causes listed in the table below. If the printer will not start after checking these items, turn the printer off, disconnect the power cord from the AC outlet, and contact your dealer or an authorized service provider.
No Ready Message
After warming up, the printer control panel displays the text “Ready”, indicating that the printer is ready to print. If the printer does not show this message, but shows an error message instead, refer to “Warning Messages and Error Messages” on page 5-26 to determine the appropriate action for the specific error message that is shown. If the printer does not display either the “Ready” message or an error message, contact your retailer or sales representative.
Noise, Smoke, or Smell
If you notice unusual noise, smoke, or smell after turning the printer on, turn the printer off imme­diately and disconnect it from the AC wall outlet. Use the following procedure to determine the cause
of and alleviate the problem:
Description Possible Cause Action
There is no power. The power switch is not set to
[ I ] (on).
Check the power switch. See “Step 7: Connecting the Power Cord and Turning the Printer On” on page 1-19. of the Installation Guide.
The power cord is not properly plugged into an AC outlet or into the AC connector on the rear of the printer.
Set the power switch to [ O ] (off) and then connect the power cord firmly to the AC connector and to the AC outlet. See “Step 7: Connecting the Power Cord and Turning the Printer On” on page 1-19. of the Installation Guide.
Voltage of the AC power is not correct.
Verify that the AC outlet is rated for the voltage of your printer.
The fuse on the power cord is not functioning. (UK only)
Verify that the fuse on the power cord is intact. (UK only)
The AC wall outlet is not functioning.
Verify that voltage is present at the AC wall outlet by connecting another electrical device to the outlet. If power does not flow to the other device, check the AC wall outlet circuit breakers for a tripped breaker.
There is interference from other electrical devices on the same circuit.
Unplug all electrical devices from the AC wall outlet circuit, and then reconnect only the printer. Turn printer power on.
Thermal sensors may have shut down the printer.
Turn the printer off and wait 20 minutes, then turn the printer back on.
Power is frequently interrupted.
The printer is malfunctioning. Turn the printer off and disconnect the power
cord from the AC outlet. Contact your dealer or an authorized service provider.
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Paper Jams
1. Refer to the pictorial unpacking sheet and the Installation Guide included in the printer
packaging and make sure you have removed all shipping spacers and protective tape from the inside of the printer, the paper trays, and the toner cartridge.
2. Open the covers on the printer and carefully inspect the fuser area. Remove any pieces of
paper that may be stuck in the fuser.
3. Check the inside of the printer for any obviously broken or detached parts. If you find a bro-
ken part, contact your retailer or sales representative.
4. Check the exterior of the printer for broken covers. If you find a broken cover, contact your
retailer or sales representative.
5. Verify that the AC wall outlet is the correct voltage for your printer.
6. Remove any paper you have loaded in the main tray, check the inside of the tray well for stray
sheets of paper, and reload the paper into the main tray.
7. Connect the printer to the AC wall outlet and turn the printer on by pressing the [ I ] on the
power switch on the right side of the printer.
8. If this procedure does not eliminate the noise, smoke or smell, or if the problem returns, turn
the printer off, unplug the AC power cord from the AC wall outlet, and contact your retailer or sales representative.
Paper Jams
Paper jams are generally the most common and reoccurring problem encountered when using any printer. Paper may jam anywhere along the paper path—from the paper tray to the output tray. Sensors within the printer constantly monitor paper travel, so when a sheet of paper fails to arrive at a certain point within a specific time, the printer interprets that to mean that the paper has stopped between two sensors along the paper path. The printer then displays a Paper Jam error message that corresponds to that specific jam.
When paper gets jammed inside the printer, printing stops and an error code indicating the posi­tion of the jam appears on the display.
Error Code Paper Jam Location
E2 Between the paper feed section (front paper tray, main tray, or
optional feeder tray) and the toner cartridge
E3 Between the toner cartridge and the fuser unit
E4 At the paper exit slot
E6 At the offset output tray
E7 At the duplexer
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Figure 5-1: Paper Jam Locations and Error Codes.
The most common causes of paper jams are:
■ The printer is not placed on a level surface.
■ The print media does not conform to the specifications.
■ The paper is not loaded correctly in the front paper tray or the cassette.
■ The paper is wrinkled or curled.
■
The paper guide is not set correctly.
Occasional paper jams result from simple things such as static electricity sticking paper together— causing several sheets to feed at the same time—or from the feed rolls becoming slippery from an accumulation of paper dust. Occasional paper jams usually require minor user intervention that involves reloading the paper or cleaning the feed rolls.
Frequent paper jams can be caused by anything from foreign material in the paper path to a broken or malfunctioning component. Frequent paper jams may require involved user intervention that includes replacing a consumable item or calling a service technician to troubleshoot and correct the problem.
E6
E4
E7
E2
E3
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Clearing an E2 Paper Jam
If an E2 error code precedes the error message on the first line of the control panel display, paper has jammed somewhere between the feed area and the registration sensor. Use the following proce­dure to clear a paper jam in this location:
1. Remove any printed pages from the output tray.
2. If the jam occurred while feeding from the front paper tray, remove all paper from the front
tray, including any paper that may be jammed inside the tray.
3. If the jam occurred while feeding from the main paper tray, remove the main paper tray.
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4. Remove any jammed or wrinkled paper from the paper tray.
5. Remove any jammed paper from the inside of the paper tray well.
6. If the jam occurred while feeding from Tray 2 or 3, remove the paper tray associated with that
feeder and remove any jammed paper.
7. Remove any jammed paper from the inside of the paper tray well.
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8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on
the printer.
9. If the front tray is open, close it. Then pull on the recessed area on the front cover to open it.
10. Return the front cover to its original position, pressing on the center of the cover to close it
securely.
Clearing an E3 Paper Jam
If an E3 error message appears on the printer display, there is a paper jam between the toner car­tridge and the paper exit slot. Use the following procedure to remove a paper jam from this loca­tion.
1. Remove any printed sheets from the output tray.
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2. Remove all paper from the front tray.
3. Press the button on the top of the front cover to release the cover, and open the front cover.
4. Remove the toner cartridge from the inside of the printer.
NOTE: To prevent stains, place the toner cartridge on a surface covered with newspaper or other
disposable material.
5. Lift up on the lever on the left side of the inside of the printer, and fold the cover toward you.
Remove any jammed paper.
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6. Insert the pegs on the sides of the toner cartridge into the channels on the inside of the
printer, and push the cartridge into the printer.
7. Close the front cover, pressing on the center of the front cover until it closes securely.
Clearing an E4 Jam
If an E4 error code precedes the error message on the first line of the control panel display, paper has jammed somewhere near the paper exit slot. Use the following procedure to clear a paper jam in this location:
1. If you are using the paper tray in its extended position, remove it from the printer.
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2. Squeeze the tabs on the top rear of the printer and pull the rear cover toward you to open it.
3. If there is paper jammed in the space behind the rear cover, remove it.
4. If you are using the duplexer, push the green tabs toward the center of the duplexer and pull
the duplexer toward you to remove it.
CAUTION: To remove the paper jammed near the fuser, turn the printer off and wait at least 10 minutes to allow the fuser to cool before removing the paper.
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5. If there is paper jammed around the fuser unit, lift up the fuser unit release levers on the left
and right sides of the fuser and remove the jammed paper.
6. Return the fuser release levers to their original position.
7. If you removed the duplexer, insert the duplexer into the printer.
8. Push the green tabs at the sides of the duplexer out toward the sides of the printer.
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