Symbol Technologies MK1000 User Manual
MK1000
MicroKiosk
Product Reference Guide
MK1000 MicroKiosk
Product Reference Guide
72-53977-01
Revision A
April 2002
© 2002 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Symbol.
No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a
licensed program with other program material, create a derivative work from a licensed
program, or use a licensed program in a network without written permission from Symbol.
The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part.
The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol
Technologies, Inc. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Pl aza
Holtsville, New York 11742-1300
http://www.symbol.com
2
Contents
About This Guide
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Chapter Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Warranty Coverage and Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1. About Your MK1000
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Unpacking Your MK1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Quick Startup Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Parts of the MK1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Features of the MK1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Buttons and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Programmable Function Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Contrast Control Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Label/Message Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Bar Code Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Scanning Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Changing Scanning Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Scanning Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Smart Raster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Scanning Composite (2D) Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Specular Reflection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Using the Display (LCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 10
Static Random Access Memory (SRAM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
External Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Power Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Com/Scanner Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
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MK 1000 MicroKiosk Product Reference Guide
LAN (Local Area Network) Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Chapter 2. Setup and Installation: Mechanical
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Wired Ethernet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Wired Ethernet: Power via AC Outlet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Wired Ethernet: Power via Power-over-Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Wireless Ethernet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Wireless Ethernet: Power via AC Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Wireless Ethernet: Power via Power-over-Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Wired RS-485 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Wired RS-232 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Connecting an Auxiliary Device to the Com/Scanner Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Mounting the MK1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Cable Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Ethernet Connectors - LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Ethernet Pin-Outs: Obtaining Power via AC Power Supply . . . . . . . . . . . . . . . . . . . . . .2-13
Ethernet Pin-Outs: Obtaining Power via Power-over-Ethernet. . . . . . . . . . . . . . . . . . . .2-14
RS-485 Connectors - LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
RS-232 Connectors - Com/Scanner Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Serial/RS-232 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Undecoded Wand/Wand Emulation Communication . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
MK1000 LAN Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Chapter 3. Setup and Installation: Communication
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Communication Protocol Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Communication Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Configuring the MK1000 for Host Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Configuring via the PCK Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
MAP: PCK Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Entering, Navigating & Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Entering the PCK Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Navigating the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Saving Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Escaping a Screen Without Saving Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Exiting the PCK Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Selecting an Option (Parameter) from a List of Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Entering Field Data (Numeric Values). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Example: Entering an Numeric Value -- IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
PCK Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
iv
Selecting an Interface Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Change Interface - PCK Configuration Menu Option 1. . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Selecting a Host Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Change Host Type- PCK Configuration Menu Option 2 . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Editing Software Handshaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Changing Host Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Change Host Config- PCK Configuration Menu Option 3 . . . . . . . . . . . . . . . . . . . . . . . 3-12
TCP/IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
UDP/IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Auxiliary Port Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Edit Aux Port Params - PCK Configuration Menu Option 4. . . . . . . . . . . . . . . . . . . . . . 3-15
Configuring via the MK1000 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
MAP: MK1000 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Entering, Navigating & Saving Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Entering the MK1000 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Navigating the MK1000 Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Entering Alphanumeric Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
The System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
System Information Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
File Sys/DBM Management Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Change Passwords Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
The Network Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
TCP/IP Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Server Configuration Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Ethernet Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Radio Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
TFTP Configuration Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
The Driver Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Laser Scanner Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
RS-232 Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
RS-485 Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
The User Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Configuration via a Telnet Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
MAP: Telnet Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Entering, Navigating & Saving Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Entering the Telnet Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Navigating the Telnet Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Saving Changes and Exiting the Telnet Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
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MK 1000 MicroKiosk Product Reference Guide
Chapter 4. Software and Applications
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Demo Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Entering/Exiting Demo Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Chapter 5. PCK Emulation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
New PCK Emulation Functionality on the MK1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Host Communication Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
PCK Ethernet & RS-232 Communication Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Host to MK1000 Handshaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
RAW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Communications Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Example 1 - Correct Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Example 2 -Wrong First Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Example 3 - No Time-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Example 4 - Host Not Receiving Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Example 5 - MK1000 Waiting for Serial Response Time-out Period . . . . . . . . . . . . . . . .5-6
PCK RS-485 Communication Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Example 1 - Correct Communications, No Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Example 2 - Correct Communications, MK1000 Sends Data. . . . . . . . . . . . . . . . . . . . . .5-7
Example 3 - Display Message for MK1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Default Display Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Powerup Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Idle Message/Host Connection Failure Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Reactivated/Host Connection Established Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Display Control Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Display Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Command Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Draw Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Text/Font Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Message Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-13
Button Press - Event Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Button Event Sent to Host RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Scan Engine Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Changing the Scanning Mode (Scan Pattern). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Pass Through Scanner Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Redirecting Data To The Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Beep Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Appendix A. Configuration Menu Programming Bar Codes
vi
Appendix B. PCK Configuration Programming Bar Codes
Appendix C. Scanning Mode Programming Bar Codes
Appendix D. MK1000 Fonts
Appendix E. Technical Specifications
Appendix F. Troubleshooting
Appendix G. Table of MK1000 Communication Interfaces
Glossary
Index
Feedback
Quick Startup Instructions
vii
MK 1000 MicroKiosk Product Reference Guide
viii
About This Guide
Introduction
The MK1000 Product Reference Guide provides information about installing, operating,
and programming the MK1000.
Note:Unless otherwise noted, the term MK1000 refers to all
configurations of the device.
Chapter Descriptions
Following are brief descriptions of each chapter in this guide.
• Chapter 1, About Y our MK100 0 provides an overview of the MK1000 that includes
quick start-up procedures, parts of the MK1000, features, and scanning modes.
• Chapter 2, Setup and Installation: Mechanical describes the hardware setup and
installation of the MK1000.
• Chapter 3, Setup and Installation: Communication describes the steps required to
establish communication between the MK1000 and a host.
• Chapter 4, Software and Applications describes loading applications and files on
to the MK1000.
• Chapter 5, PCK Emulation describes how to use the MK1000 PCK emulation
application.
• Appendix A, Configuration Menu Programming Bar Codes prov ide s sy st em
navigation bar codes used in system and PCK emulation configuration modes.
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MK1000 MicroKiosk Product Reference Guide
• Appendix B, PCK Configuration Programming Bar Codes provides bar codes u sed
in PCK emulation configuration mode.
• Appendix C, Scanning Mode Programming Bar Codes provides bar c odes us ed to
change the laser scan mode.
• Appendix D, MK1000 Fonts provides MK1000 fonts.
• Appendix E, Technical Specifications provides technical information about your
MK1000 and troubleshooting information.
• Appendix F, Troubleshooting provides troubleshooti ng information for your
MK1000.
• Appendix G, Table of MK1000 Communication Interfaces provides information
about the communication interfaces supported by the MK1000.
Notational Conventions
• Bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential
• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
Related Publications
The following is a list of documents that you may find useful if you want to know more about
programming the MK1000.
• MK1000 Quick Reference Guide (p/n 72-52968-xx)
• VT 220 Terminal Emulation Program Programmer’s User Guide
(p/n SSS-9000-04).
Service Information
If you have a problem with your equipment, contact the Symbol Support Center. Before
calling, have the model number and serial number at hand.
Call the Support Center from a phone near the equipment so that the service person can
try to talk you through your problem. If the equipment is found to be working properly and
x
About This Guide
the problem is symbol readability, the Support Center will request samples of your bar
codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment
for servicing. If that is necessary, you will be given specific directions.
Note:Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact Symbol to have
another sent to you.
Symbol Support Center
For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
1
Canada
Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226
Asia/Pacific
Symbol Technologies Asia, Inc.
230 Victoria Street #04-05
Bugis Junction Office Tower
Singapore 188024
337-6588 (Inside Singapore)
+65-337-6588 (Outside Singapore)
Austria/Österreich
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
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MK1000 MicroKiosk Product Reference Guide
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Finland/Suomi
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
Germany/Deutchland
Symbol Technologies GmbH
Waldstrass e 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
+49-6074-49020 (Outside Germany)
Latin America Sales Support
7900 Glades Road
Suite 340
Boca Raton, Florida 33434 USA
1-800-347-0178 (Inside United States)
+1-561-483-1275 (Outside United States)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
+44 118 945 7360
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Italy/Italia
Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
+39-02-484441 (Outside Italy)
Mexico/México
Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
+52-5-520-1835 (Outside Mexico)
xii
About This Guide
Netherlands/Nederland
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherl and s)
+31-315-271700 (Outside Netherlands)
South Africa
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
+27-11-809 5311 (Outside South Africa)
Norway/Norge
Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway
Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
+47 2232 4375
Spain/España
Symbol Technologies S.L.
C/ Peonias, 2
Edificio Piovera Azul
28042 Madrid, Spain
91 324 40 00 (Inside Spain)
+34 91 324 40 00 (Outside Spain)
xiii
MK1000 MicroKiosk Product Reference Guide
Sweden/Sverige
“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden
Visit/shipping add res s:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden
Switchboard: 08 445 29 00 (domestic)
Call Center: +46 8 445 29 29 (international)
Support E-Mail:
Sweden.Support@se.symbol.com
1
Customer support is available 24 hours a day, 7 days a week.
If you purchased your Symbol product from a Symbol Business Partner, contact that
Business Partner for service.
For the latest version of this guide go to:http://www.symbol.com/manuals.
Warranty
Symbol Technologies, Inc. (“Symbol”) manufactures its hardware products in accordance with
industry-standard practices. Symbol warrants that for a period of twelve (12) months from date of
shipment, products will be free from defects in materials and workmanship.
This warranty is provided to the original owner only and is not transferable to any third party. It shall
not apply to any p roduct (i) which has b een repaired or altered un les s don e or app rov ed by Symbol,
(ii) which has no t been main tained in accordance w ith any op erating or ha ndling inst ructions su pplied
by Symbol, (iii) which has been subjected to unusual physical or electrical stress, misuse, abuse,
power shortage, negligence or accident or (iv) which has been used other than in accordance with
the product operating and handling instructions. Preventive maintenance is the responsibility of
customer and is not covered under this warranty.
Wear items and accessories hav ing a Symbol ser ial number , will carry a 90-day limited warranty . Nonserialized items will carry a 30-day limited warranty.
xiv
About This Guide
Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products returned to Symbol’s
manufacturing plan t in the US. For w arranty servic e in North Ameri ca, call the Sym bol Support Center
at 1-800-653-5350 . Intern ationa l custo mers shou ld c ont act th e lo cal Sy mbol of fice or sup port c enter.
If warranty service is required, Symbol will issue a Return Material Authorization Number. Products
must be shipped in the original or comparable packaging, shipping and insurance charges prepaid.
Symbol will ship the rep aired or repla cement product frei ght and insuranc e prepaid in North America.
Shipments from the US or other locations will be made F.O.B. Symbol’s manufacturing plant.
Symbol will use new or refurbished p arts at its discreti on and will o wn all part s removed from repaired
products. Customer will pay for the replacement product in case it does not return the replaced
product to Symbol within 3 days of receipt of the replacement product. The process for return and
customer’s charges will be in accordance with Symbol’s Exchange Policy in effect at the time of the
exchange.
Customer accepts full responsibility for its software and data including the appropriate backup
thereof.
Repair or replacement of a product during warranty will not extend the original warranty term.
Symbol’s Customer Service organization offers an array of service plans, such as on-site, depot, or
phone support, that can be implemented to meet customer’s special operational requirements and
are available at a substantial discount during warranty period.
General
Except for the warranties stated above, Symbol disclaims all warranties, express or implied, on
products furnished hereunder, including without limitation implied warranties of merchantability and
fitness for a partic ular purpose. T he stated e xpress warrant ies are in lie u of all obliga tions or liab ilities
on part of Symbol for damages, including without limitation, special, indirect, or consequential
damages arising out of or in connection with the use or performance of the product.
Seller’s liability for dama ges to buy er or others resulti ng from the use of any pr oduct , shall in no way
exceed the purchase price of said product, except in instances of injury to persons or property.
Some states (or jurisdictions) do not allow the exclusion or limitation of incidental or consequential
damages, so the preceding exclusion or limitation may not apply to you.
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MK1000 MicroKiosk Product Reference Guide
xvi
Chapter 1
About Your MK1000
Overview
The MK1000 is a scanning system that allows retail shoppers to easily verify prices
on bar coded merchandise and obtain up-to-the-minute information on in-store
promotions -- while they shop.
The MK1000 does more than price verification. Its large easy-to-read display can be
used as an electronic billboard for instant in-store merchandising and comes
complete with the ability to display graphics and text messages to promote seasonal
sales, in-store promotions, and upcoming events. The programmable function
buttons can enhance in-store applications and allow for customer interaction.
Unpacking Your MK1000
Remove the MK1000 from its packing and inspect it for damage. If the device was
damaged in transit, call the Symbol Support Center at one of the telephone numbers
listed on page xi. KEEP THE PACKING. It is the approved shipping container and
should be used if you ever need to return your equipment for servicing.
1-1
MK1000 MicroKiosk Product Reference Guide
Quick Startup Instructions
This index of instructions highlights key installation topics. Mandatory steps are noted by
an asterisk (*). If multiple pages are referenced, the key reference is bolded.
Product Features
- Buttons and Controls 1-4, 3-18, 3-19, 3-21
- Bar code Scanning Modes 1-6, C-1, 5-14
Mechanical Installation: Cables, Power and Mounting
- Overview* 2-1
- Ethernet Installation
- Wired: Power via AC Outlet 1-12, 2-2
- Wired: Power via Power-Over-Ethernet 1-12, 2-3
- Wireless: Power via AC Outlet 1-12, 2-4
- Wireless: Power via Power-Over-Ethernet 1-12, 2-5
- RS-485 Installation 2-6
- RS-232 Installation 2-9
- Mounting* 2-11
- Cable Pin-outs 2-13, 2-14, 2-15, 2-16
Establishing Communication with your Host
- Selecting a Communicat in g Int er fa ce* 3-2, G-1
- Methods of Configuring a M K 1 000* 3-3
- PCK Configuration Menu 3-2, 3-3, 3-4
- MAP of Menu Structure 3-5, 3-7
- Entering, Navigating and Saving Changes 3-6, 3-9, B-1
- MK1000 Configuration Menu 3-3, 3-16
- MAP of Menu Structure 3-17
- Entering, Navigating and Saving Changes 3-18, 3-19 , 3-21, A-1
- Telnet Ses s i o n 3-3, 3-47
- MAP of Menu Structure 3-48, 3-17
- Entering, Navigating and S aving Changes 3-18, 3-48
Demo Application 4-1
PCK Emulation Protocol 3-2, 5-1
Troubleshooting F-1
1-2
Parts of the MK1000
About Your MK1000
Front View
Function
Buttons (4)
Scan Window
Label Cover
Lower Right Side
Back View
Power Port
Com/Scanner
Port
LAN (Local Area
Network) Port
Mounting
brackets (4)
Reset Button (R)
Contrast Control (C)
Figure 1-1. Parts of the MK1000
1-3
MK1000 MicroKiosk Product Reference Guide
Features of the MK1000
Buttons and Controls
Programmable Function Buttons
The MK1000 has four programmable function buttons (shown in Figure 1-1 on page 1-3).
These buttons can be programmed to allow the user to perform various tasks such as
navigating through an application and making decisions when prompted.
Note:For details on how to navigate MK1000 screens, see Navigating the
MK1000 Configuration Menu on page 3-19.
For details on how to enter alphanumeric values while in the
MK1000 Configuration menu, see Entering Alphanumeric Values on
page 3-21.
Reset Button
The Reset button (shown in Figure 1-1 on page 1-3) can be used to reset the system. The
Reset button is located on the lower right-hand side of the unit and marked with
paper clip to push the switch.
. Use a
Contrast Control Button
The display Contrast Control button is located below the Reset button (shown in Figure 1-
1 on page 1-3) and marked with
adjustments, if required.
1-4
. Use the tip of a small screwdriver to make contrast
About Your MK1000
Label/Message Window
You can display labels and messages on the front of the MK1000.
To remove the plastic label cover, press from one side to bow the label cover, then lift off.
Press here.
Figure 1-2. Removing the Label Cover
To install the plastic label cover:
1. Insert the tabs of one end of the label cover into the slots on the front of the
MK1000.
2. Bow the plastic cover and insert the tabs of the other side of the label cover into the
slots on the other end of the MK1000.
1-5
MK1000 MicroKiosk Product Reference Guide
Bar Code Scanning
The MK1000 automatically decodes a bar code presented in its field of view. It can decode
all standard 1-dimensional bar codes plus PDF, micro-PDF, and composite bar codes.
Scanning Modes
The MK1000 can operate in a number of different scanning modes. Three of the most
commonly used modes are described in Table 1-1 below.
Table 1-1. Common Scan Modes
Scan Mode Description Scan Pattern
Cyclone
Omnidirectional
1D Scan Pattern
(factory default)
“Always Raster”
Scan Pattern
This is a highly
efficient scan pattern
which decodes 1D and
EAN/UCC reduced
space symbologies in
any orientation
Note: While in this
mode, the MK1000
does not decode 2D
bar codes like PDF.
Directly opens the
laser to a full sized
raster pattern.
Decodes 1D, PDF417, RSS, and
Composite Codes.
Smart Raster
Scan Pattern
1-6
Creates a single scan
line which opens
vertically for PDF-417
symbols using the
Smart Raster feature.
This feature
autodetects the type of
bar code being
scanned and adjusts
its pattern accordingly .
This provides optimal
performance on 1D,
PDF-417, EAN/UCC,
RSS and Composite
Codes.
About Your MK1000
Changing Scanning Modes
You can change the scanning mode using any of the following methods.
• Modify the “scan mode” setting via the MK1000’s Configuration menu.
• Send a host transmitted SSI (Simple Serial Interface) command, specifying which
scan pattern/scanning mode the MK1000 should use. For more information on this,
see Scan Engine Commands on page 5-14.
• Scan a programming bar code (refer to Appendix C, Scanning Mode Programming
Bar Codes). Any changes made by scanning a programming bar code are in effect
until the unit is powered off. At the unit’s next power up, the scanner returns to its
default scan mode setting.
Scanning Guidelines
When scanning a bar code:
• Keep the scan pattern parallel to the bar code’s rows.
• Hold the bar coded item as still as possible.
• Hold the bar code at an angle which does not cause specular reflection (see
Specular Reflection on page 1-10).
• Hold the bar coded item close for small bar codes, and farther away for large bar
codes.
1-7
MK1000 MicroKiosk Product Reference Guide
Smart Raster
In Smart Raster operation, a trigger pull causes a single scan line pattern to appear. If the
target is a 1-D bar code, the scanner decodes the symbol. If the target bar code is a 2-D
bar code, the scanning patterns open up to a full, optimized raster pattern as soon as the
scanner is properly aligned over the bar code.
Single Scan Line Pattern
Open Raster Pattern
Y-Axis
Horizontal Displacement (X - Axis)
Y-Axis
Figure 1-3. Smart Raster Scanning Pattern
• When using the raster pattern, if the pattern does not cover the top and bottom of
a 2D symbol, pull the scanner back until it does. Make sure the scan pattern
extends at least three quarters of an inch beyond the edge s of the bar co de.
3/4”
3/4”
Figure 1-4. Raster Pattern Expanded Over PDF-417 Symbol
• If the vertical scan pattern is not high enough to cover a “tall” PDF-417 symbol,
move the bar code slowly down toward the bottom of the symbol, keeping the beam
horizontal to the rows, and then slowly back upward to the top. Alternatively, move
the bar code further away from the scanner until the scan pattern covers a larger
portion of the bar code in the vertical direction.
1-8
About Your MK1000
Figure 1-5. Moving Scan Pattern Upward and Downward on “Tall” PDF Symbol
• The scan beam does not have to be perfectly parallel with the top and bottom of
the symbol (up to a 4
o
tilt is permitted).
• Be sure the symbol is in good condition.
Scanning Composite (2D) Bar Codes
Composite Code is a combination of a 1D symbol (RSS, UPC/EAN or UPC/EAN-128) and
a 2D symbol (CC-A, CC-B or CC-C).
When scanning a bar code:
• Keep the scan pattern parallel to the 2D symbol’s rows.
• Hold the bar code as still as possible.
• Hold the bar coded item at an angle which does not cause specular reflection (see
Specular Reflection on page 1-10).
• Hold the scanner close for small bar codes, and farther away for large bar codes.
• When using the single scan line pattern, aim the scan line at the middle of the 2D
portion. The scan pattern will open up to an optimized raster pattern and decode
both the 2D and 1D portion of the Composite Code.
Aim the single scan line at the center of
the 2D portion
Raster pattern will expand to decode
both portions
1-9
MK1000 MicroKiosk Product Reference Guide
Specular Reflection
When laser beams reflect directly back into the scanner from the bar code, they can “blind”
the scanner and make decoding difficult. This phenomenon is called specular reflection.
To avoid this, scan the bar code so that the beam does not bounce directly back. But don’t
scan at too oblique an angle; the scanner needs to collect scattered reflections from the
scan to make a su cce ss ful d ecod e. P ra ct ice qu ic kl y sho w s what t ole ra nc es to w ork w i thi n.
Side Views
Specular reflection.
Reflected beam is within
specular dead zone and
prevents decode.
Tilt Bar Code At Slight Angle (Up to 30°)
No specular reflection.
Decode can occur.
Figure 1-6. Avoiding Specular Reflection
When scanning a 1D bar code, there is only a small specular dead zone to avoid (+
the direct laser beam). The specular dead zone is larger for scanning PDF-417 (+
2o from
9o from
the direct laser beam). However, the scanner is not effective if its beams hit the bar code’s
surface at an angle greater than 30
o
from the normal to that surface.
Using the Display (LCD)
The MK1000 has a back lit 240 x 64 pixel Liquid Crystal Display (LCD). The display’s colors
are white on blue. The MK1000’s display can handle both text and graphics. The LCD’s
contrast is adjustable.
Memory
Flash Memory
The MK1000 system contains 1MB of Flash Memory. This non-volatile Flash Memory is
responsible for storing the system firmware.
1-10
About Your MK1000
Static Random Access Memory (SRAM)
The system contains 1MB of SRAM. The SRAM is used for storage of system parameters,
user programs and data, and for use by the system as a whole during normal program
executions. Items such as bitmaps can also be stored here and easily retrieved for later
use.
External Ports
The MK1000 is equipped with three external ports located at the rear of the unit (see Figure
1-1 on page 1-3). The external ports are:
•Power
• Com/Scanner
•LAN.
The ports are located in a recessed area to allow for flush mounting of the MK1000 against
a flat surface.
Power Port
The MK1000 can be powered by either an external power supply plugged into an AC outlet
or by Power-over-Ethernet. If an external power supply is used, it plugs into the power port
on the rear of the MK1000 via a 2.0mm barrel jack. The center pin of the jack is positive
and the outer tab is ground.
The universal power supply provided with your MK1000 is compatible with the following
power systems:
• 120V 60Hz (North America)
• 230V 50Hz (International excluding Japan)
• 100V 50/60Hz (Japan).
Com/Scanner Port
The connection to the Com/Scanner port is provided through an RJ-45 jack (10 conductor).
This port has dual functionality and can be used for Serial communication with a host,
connection of an external device like a decoded scanner, or connection of an undecoded
external scanner. It is important to confirm your cable’s pin-out before attaching a cable. For
cable pin-outs, see RS-232 Connectors - Com/Scanner Port on page 2-16.
1-11
MK1000 MicroKiosk Product Reference Guide
LAN (Local Area Network) Port
The connection to this port is provided through an RJ-45 jack.
The LAN port supports the following network topologies listed and described below.
• Ethernet (10Base-T)
• Power via AC Outlet
• Power via Power-over-Ethernet
• RS-485 (Serial/Cable)
Wired Ethernet: Power via AC Outlet
The LAN port can be used for an Ethernet data connection., either a 10-conductor RJ-45
plug or 8-conductor RJ-45 plug can be used. With this Ethernet installation the MK1000
receives power via the power supply plugged into an AC outlet.
Wired Ethernet: Power via Power-over-Ethernet
The MK1000 supports Power-over-Ethernet (Symbol Technologies' Bias-T functionality).
When an Ethernet (10Base-T) cable is connected to the LAN port, in addition to being the
conduit for data exchange, it can also be used as a conduit to provide power to the MK1000.
RS-485
RS-485 is sometimes termed the Multidrop LAN since it can connect several devices in a
LAN network environment. These devices are all connected to a single pair wire (i.e.,
transmit and receive share the same two wires).
When the LAN port is used as an RS-485 connection, only a 10-conductor RJ-45 plug can
be used.
1-12
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