No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from
Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material
in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants
to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except
as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No
right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a
licensed program in a network without written permission from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed
programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile,
disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability, function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application
described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights.
An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Bluetooth is a registered trademark of Bluetooth
SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. Other product names mentioned
in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
Patents
This product is covered by one or more of the patents listed on the website: www.symbol.com/patents
This User Guide provides information on operating the MC50 series of mobile computers.
MC50 Documentation Set
The end-user documentation for the MC50 is divided into separate guide that discuss information for specific types of users.
®
•Microsoft
•Symbol Application Guide - describes how to use Symbol developed sample applications.
•MC50 User Guide - provides information on how to use the MC50.
•MC50 Integrator Guide - provides information on how to set up the MC50 product accessories and how to install software.
•SMDK Help File - provides API information for writing applications for the MC50.
Applications User Guide for Symbol Devices - describes how to use Microsoft developed applications.
ix
MC50 User Guidex
Configurations
Depending on device configuration, the MC50 includes the following features:
•Operating System: Microsoft Windows Mobile 2003 Second Edition for Pocket PC
•Memory Configuration: 64 MB ROM/64 MB RAM
•Display: 3.5” QVGA transflective color touchscreen
•Keypads: Navigation (PDA-style) or QWERTY
•Data Capture: 1-dimensional bar code scanning via linear CMOS, 1-dimensional or 2-dimensional bar code imaging, or
image capture via camera
•Radio: Wireless LAN (WLAN)
Chapter Descriptions
Topics covered in this guide are as follows:
•Chapter 1, Getting Started lists the parts and accessories for the mobile computer and explains how to install and charge
the batteries, replace the strap, and start the mobile computer for the first time.
•Chapter 2, Operating the MC50 provides basic instructions for using and navigating the mobile computer.
•Chapter 3, Accessories describes the accessories available for the mobile computer.
•Chapter 4, Maintenance and Troubleshooting includes instructions on cleaning and storing the mobile computer, and
provides troubleshooting solutions for potential problems during mobile computer operation.
•Appendix A, Technical Specifications provides the technical specifications for the mobile computer.
Notational Conventions
The following conventions are used in this document:
•italics are used to highlight specific items in the general text, and to identify chapters and sections in this and related
documents.
•bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential
•sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
•MC50 Quick Start Guide, p/n 72-67793-xx
•MC50 Regulatory Guide, p/n 72-67863-xx
•MC50 Integrator Guide, p/n 72-68196-xx
®
•Microsoft
•Symbol Application Guide, p/n 72-65258-xx
•Symbol Mobility Developer Kit for eMbedded Visual C++ v4.0 (SMDK for eVC4), available at: http://devzone.symbol.com/
•MC50 Device Configuration Package (DCP), available at: http://devzone.symbol.com/.
Applications User Guide for Symbol Devices, p/n 72-68197-xx
xi
Service Information
If you have a problem with your equipment, contact the Symbol Support Center for your region. See page xi for contact information.
Before calling, have the model number, serial number, and several of your bar code symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person can try to talk you through your problem.
If the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of
your bar codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment for servicing. If that is necessary, you will
be given specific directions.
Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping container is
not used. Shipping the units improperly can possibly void the warranty. If the original shipping container was not kept,
contact Symbol to have another sent to you.
Symbol Support Center
For service information, warranty information or technical assistance contact or call the Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
Asia/Pacific
Symbol Technologies Asia, Inc. (Singapore
Branch)
230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel: +65-6796-9600
Fax: +65-6337-6488
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Canada
Symbol Technologies Canada, Inc.
5180 Orbitor Drive
Mississauga, Ontario, Canada L4W 5L9
1-866-416-8545 (Inside Canada)
905-629-7226 (Outside Canada)
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
+44 118 945 7360
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Austria/Österreich
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
Finland/Suomi
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
Italy/Italia
Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
+39-02-484441 (Outside Italy)
MC50 User Guidexii
Latin America Sales Support
2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
+1-954-255-2610 (Outside United States)
954-340-9454 (Fax)
Norway/Norge
Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway
Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
+47 2232 4375
Sweden/Sverige
“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden
Mexico/México
Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
+52-5-520-1835 (Outside Mexico)
South Africa
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
+27-11-809 5311 (Outside South Africa)
Netherlands/Nederland
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
+31-315-271700 (Outside Netherlands)
Spain/España
Symbol Technologies S.L.
Avenida de Bruselas, 22
Edificio Sauce
Alcobendas, Madrid 28108
Spain
91 324 40 00 (Inside Spain)
+34 91 324 40 00 (Outside Spain)
Fax: +34.91.324.4010
Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden
This chapter lists the parts and accessories for the mobile computer and explains how to install and charge the batteries, replace the
strap, and start the mobile computer for the first time.
Parts of the Mobile Computer
Figure 1-1. Parts of the MC50
MC50 User Guide1-4
Accessories
Table 1-1 lists the accessories available for the MC50 mobile computers.
Table 1-1. Accessories
AccessoryDescription
Standard batterySpare 3.7V 1560 mAh lithium-ion battery.
Extended capacity batterySpare 3.7V 3600 mAh lithium-ion battery.
StylusPerforms pen functions.
Soft caseProtective case for the mobile computer.
Rigid caseProvides added protection for the mobile computer.
Hand strapSlips around hand for convenient carrying.
AC adapter cableConnects to the mobile computer for charging.
Power supplyConnects to the single slot or four slot cradle to charge the mobile computer.
HeadsetFor audio playback in noisy environments.
Single Slot CradleCharges the mobile computer and synchronizes the mobile computer with a host computer through a USB connection.
Four Slot USB CradleCharges up to four mobile computers and synchronizes the mobile computers with a host computer through a USB
connection.
Four Slot Ethernet CradleCharges up to four mobile computers, synchronizes the mobile computer with a host computer through an Ethernet
connection, and networks the mobile computer via an Ethernet hub.
Four Slot Battery ChargerCharges up to four spare batteries.
Universal Battery Charger (UBC) Adapter Charges up to four spare batteries.
Magnetic Stripe Reader (MSR)Snaps on to the mobile computer to add magstripe capabilities.
Cable Adapter Module (CAM)Connects to the mobile computer to accommodate data communication and power supply attachment.
Communication cableConnects to the CAM or single slot cradle for data communication between the mobile computer and a host computer.
Auto charge cableUsed with the CAM to charge the mobile computer using a vehicle’s power port.
Getting Started
In order to start using the mobile computer for the first time:
•install the main battery
•charge the main battery and backup battery
•start the mobile computer.
Installing the Main Battery
Before using the mobile computer, install a lithium-ion battery:
1.Using the stylus, slide the Battery Lock Switch to the left to unlock it. A red dot appears on the switch.
2.Insert the main battery into the back of the mobile computer as shown below.
3.Press the main battery down into the back of the mobile computer until the battery release slides into place.
Getting Started 1-5
Figure 1-2. Inserting the Main Battery
Ensure the battery is positioned correctly. The battery charging contacts should be placed on top of the
MC50 User Guide1-6
Charging the Mobile Computer Battery
Charging the Main Battery and Memory Backup Battery
Before using the mobile computer for the first time, charge the main battery in the mobile computer for 24 hours, using a cradle or by
connecting the power supply to the Cable Adapter Module (CAM).
To ensure the quickest charging time, turn the mobile computer off while charging.
The mobile computer is equipped with a memory backup battery which automatically charges from the fully-charged lithium-ion
battery. This backup battery retains data in memory when the mobile computer’s battery is removed. When first using the mobile
computer, it takes about 24 hours to charge the backup battery from the main battery.
Removing the lithium-ion battery before the backup battery is fully charged risks data loss. DO NOT remove
the battery within the first 24 hours of use.
Using the Single Slot Cradle
1.Connect the cradle to a power source. Refer to the MC50 Integrator Guide for more information on setting up the Single Slot
Cradle.
2.Insert the mobile computer into the cradle to begin charging.
Figure 1-3. Charging in the Single Slot Serial Cradle
The main battery can be charged using the USB connection to a host computer without a power supply. The
mobile computer must be on when charging through the USB connection.
The standard battery fully charges in approximately 3.5 hours and the extended capacity battery fully charges in approximately seven
hours.
Table 1-2. Mobile Computer LED Indicators
LEDIndication
LED 1
Solid AmberCharging main battery.
Flashing AmberError in charging; check cable connections.
Solid GreenMain battery in mobile computer is fully charged.
Table 1-3. Single Slot Cradle Spare Battery Charging LED Indicators
LEDIndication
OffNo spare battery in slot; spare battery not placed correctly or
cradle is not powered.
Solid AmberSpare battery is charging.
Flashing AmberError in charging; check placement of spare battery.
Getting Started 1-7
Solid GreenSpare battery is fully charged.
Using the Four Slot Cradle
To charge the mobile computer’s battery using the Four Slot USB or Ethernet Cradle:
1.Connect the cradle to a power source. Refer to the MC50 Integrator Guide for more information on setting up the Four Slot
Cradle.
2.Insert the mobile computer(s) into the cradle to begin charging.
Figure 1-4. Inserting the Mobile Computer(s) into the Four Slot Cradle
The standard battery fully charges in approximately 3.5 hours and the extended capacity battery fully charges in approximately seven
hours. See Table 1-2 on page 1-7 for mobile computer charging indications.
MC50 User Guide1-8
Using the CAM
To charge the mobile computer’s battery using the CAM:
1.Attach the CAM to the bottom of the mobile computer.
2.Plug the power connector into the power port, and the other end to a power source.
Power Supply
CAM
Figure 1-5. Charging using the CAM
The standard battery fully charges in approximately 3.5 hours and the extended capacity battery fully charges in approximately seven
hours. See Table 1-2 on page 1-7 for mobile computer charging indications.
Calibrating the Battery
The MC50 battery requires periodic calibration to maintain an accurate calibration of the battery's gas gauge. To calibrate the battery,
deplete the battery completely from a full charge condition. Symbol recommends performing this once a week.
Getting Started 1-9
Starting the Mobile Computer
Press the Power button to turn on the mobile computer. If the mobile computer does not power on, perform a hard reset. See Resetting
the Mobile Computer on page 2-19.
When turning the mobile computer on for the first time, the mobile computer initializes its Flash File system, the Symbol splash screen
displays for about a minute followed by the calibration window. Note that these windows also appear upon every hard reset.
Calibrating the Screen
To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1.Remove the stylus from its storage silo on the back of the mobile computer.
2.Tap the Windows Mobile screen.
3.Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.
Figure 1-6. Align Screen
4.Follow the directions on the screen for a simple exercise illustrating how to use the stylus and pop-up menus.
Figure 1-7. Using Pop-up Menus
MC50 User Guide1-10
5.Use the drop-down list to set the time zone, and tap Next.
Figure 1-8. Setting Time Zone
6.Tap the Complete screen to complete the initial setup. The Today screen appears.
Figure 1-9. Today Screen
These initial setup screens appear upon each hard reset.
Getting Started 1-11
Setting Time and Date
The Time and Date window does not appear after setting the time zone. Tap Start - Settings - System tab - Clock and Alarms icon to
use the clock control panel applet to set the time and date after a hard reset.
Figure 1-10. Setting Time and Date
Checking Battery Status
To check whether the main battery or backup battery in the mobile computer is charged, tap Start - Settings - System tab - Power icon
to display the Battery Status window.
Figure 1-11. Battery Status Window
To save battery power, set the mobile computer to turn off after a specified number of minutes.
MC50 User Guide1-12
Attaching the Handstrap
The mobile computer has a handstrap which increases comfort when holding the mobile computer for extended periods of time. To
attach the handstrap:
1.Feed the loop through the handstrap tether.
2.Feed the other end of the handstrap through the loop.
3.Pull the handstrap until the loop is secure.
4.Connect the other end of the handstrap to the handstrap clip at the bottom of the mobile computer.
Figure 1-12. Handstrap Installation
Getting Started 1-13
Magnetic Stripe Reader
The snap-on Magnetic Stripe Reader (MSR) allows easy data capture with the swipe of a magnetic stripe card. The MSR snaps easily
on to the bottom of the mobile computer and can be removed when not in use.
Attaching the MSR
To attach the MSR, slide the MSR onto the bottom of the mobile computer, and secure by pressing the arms into the mobile computer.
Figure 1-13. MSR Installation
To remove the MSR, open the arms from the MSR, and pull the MSR from the mobile computer.
Using the MSR
To use the MSR, the mobile computer must have an application installed which accepts magnetic stripe data. The MC50 has a mobile
computer sample application installed which can be used to access data acquired by the MSR. Start the sample application. Swipe
MC50 User Guide1-14
the magnetic stripe card through the reader, ensuring the magnetic stripe on the card is positioned as shown. Data encoded on the
magnetic stripe displays in the mobile computer window.
Figure 1-14. Swiping a Card
The card may be swiped in either direction, from left to right, or from right to left. For best results, gently
press down on the card while swiping to ensure contact with the bottom of the reader.
Installing a Secure Digital Card
Use Secure Digital (SD) memory cards to save or back up data.
To install an SD memory card:
1.Power off the mobile computer.
2.Remove the screw securing SD cover and lift the cover out of the slot.
3.If a card is already installed, press the card in to release it, and then remove it.
Figure 1-15. SD Card Installation
4.Ensure that the card is oriented correctly, and slide it into the slot until you feel a click.
Do not force the card. If you feel resistance, remove the card, check the orientation, and reinsert it.
5.Replace the SD cover and secure with the screw.
6.See the documentation that came with the card for information on using the card.
Getting Started 1-15
MC50 User Guide1-16
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