
SYMBOL DS3478
Quick Start Guide
Cradle Insertion
http://www.symbol.com/ds3478sf
POST IN WORK AREA
See Product Reference Guide 
for more information
1 Tether Plate 
2  LED Indicators 
3 Scan Window 
4 Scan Trigger
Or use coin  Or use coin 
Cable Connection at Cradle
BATTERY INSERTION/REMOVAL
HOST INTERFACES
NOTE: Cables may vary depending on configuration
RS-232 USB Keyboard Wedge
Host
Power
Scanner Emulation Wand Emulation IBM 46XX
TROUBLESHOOTING
Please refer to the DS3478 Product Reference Guide Troubleshooting section for further information.
Scanner not working
No power to scanner
Check battery
End cap not secured correctly
Turn end cap to secure
Scanner decoding bar code, but data not transmitted to host
Scanner not paired to host-connected cradle
Pair the scanner to the cradle (using the 
PAIR bar code on the cradle)
If data is still not transmitting to host, it may be necessary to recycle power on the cradle
Cradle not programmed for correct host interface
Check scanner host parameters 
or edit options
SYMBOL DS3478 PROGRAMMING BAR CODES
Interface cable is loose
Check for loose cable 
connections
Scanner not decoding bar code
Scanner not programmed for 
bar code type
Ensure scanner is programmed 
to read type of bar code being 
scanned
Bar code unreadable
Ensure bar code is not defaced; 
try scanning test bar code of same 
bar code type
Scanner data incorrectly displayed on host
Paired cradle host communication parameters do not match the host’s parameters
Check cradle host parameters or edit options 
connections
Distance between scanner 
and bar code incorrect
Move scanner closer to 
or further from bar code
Set Defaults
SET DEFAULTS
Unpairing/Disconnection
UNPAIR/DISCONNECT
USB Host Types
IBM 46XX Host Types
PORT 5B
PORT 9B
Keyboard Wedge Host Types
Scanner Emulation Host Types
SCANNER EMULATION
Wand Emulation Host Types
SYMBOL WAND
HID KEYBOARD EMULATION
IBM HAND-HELD USB
RS-232 Host Types
STANDARD RS-232
ENABLE CONVERT TO CODE 39
IBM PC/AT and IBM PC COMPATIBLE
DISABLE CONVERT TO CODE 39
Carriage Return/Line Feed
NIXDORF RS-232 MODE B
ICL RS-232
NIXDORF RS-232 MODE A
<DATA><SUFFIX 1>
FUJITSU RS-232
OPOS/JPOS

OPTIMUM SCANNING POSITIONS
3
1
Aiming
2
4
1 Tether Plate 
2  LED Indicators 
3 Scan Window 
4 Scan Trigger
TAKING BREAKS AND TASK ROTATION RECOMMENDEDTAKING BREAKS AND TASK ROTATION RECOMMENDED
ALTERNATE LEFT AND RIGHT HANDSALTERNATE LEFT AND RIGHT HANDS
OPTIMUM UPRIGHT BODY POSTURE AVOID EXTREME WRIST ANGLES
AVOID EXTREME
WRIST ANGLES
BEEPER INDICATIONS
Standard Use
Low-medium-high beep
Power up
Short low-high beep
Scanner has paired with 
the cradle
Short high beep
Bar code decoded [if 
decode beeper enabled]
Short high-low beep
Parameter Menu Scanning
Short high-low-high-low beep
Successful parameter 
setting
Short high-low beep
LED Indications
Standard Use
4 long low beeps
Transmission error 
detected; data is ignored
Scanner has unpaired 
from the cradle
Correct programming 
sequence performed
4 short high beeps
Low battery 
indication
Long low-high beep
Unsuccessful pairing 
attempt
Long low-high beep
Incorrect programming 
sequence or Cancel 
bar code scanned
Optimum Body Posture 
for Low Scanning
OPTIMUM BODY POSTURE
Off
No power applied to 
scanner, or scanner is 
on and ready to scan
Charging Use
Green Slow Flash
Scanner charging in 
slow mode (used 
when cradle is 
powered by host 
cable)
Green
Bar code successfully 
decoded
Green Fast Flash
Scanner charging in rapid 
mode (used when cradle 
is powered from external 
power supply)
Red
Data transmission 
error or scanner malfunction
Red Flash
Charging problem 
See Product Reference 
Guide for more 
information
Red and Green Flash
Temperature fault
Optimum Body Posture for
Extended Range Scanning
POST IN WORK AREA
ALTERNATE LEFT 
  AND RIGHT KNEES
AVOID BENDING
AVOID REACHING
 Local Contact:
SYMBOL DS3478
© 2007 MOTOROLA, INC. All rights reserved.
Motorola reserves the right to make changes to any product to improve reliability, function, 
or design. 
Motorola does not assume any product liability arising out of, or in connection with, the 
application or use of any product, circuit, or application described herein. 
No license is granted, either expressly or by implication, estoppel, or otherwise under any 
patent right or patent, covering or relating to any combination, system, apparatus, machine, 
material, method, or process in which Motorola products might be used. An implied license 
exists only for equipment, circuits, and subsystems contained in Motorola products. 
MOTOROLA, the Stylized M Logo and Symbol and the Symbol logo are registered trademarks of 
Motorola, Inc. Other product names mentioned in this manual may be trademarks or registered 
trademarks of their respective companies and are hereby acknowledged.
Warranty
For the complete Motorola hardware product warranty statement, go to: 
http://www.symbol.com/warranty.
Patents
This product is covered by one or more patents. For patent information go to: 
http://www.symbol.com/patents.
Service Information
If you have a problem using the equipment, contact your facility’s Technical or Systems Support. 
If there is a problem with the equipment, they will contact the Motorola Enterprise Mobility 
Support at: http://www.symbol.com/contactsupport. 
For the latest version of this guide go to: http://www.symbol.com/manuals.
Ergonomic Recommendations
Caution: In order to avoid or minimize the potential risk of ergonomic injury follow the 
recommendations below. Consult with your local Health & Safety Manager to ensure that you are 
adhering to your company's safety programs to prevent employee injury.
• Reduce or eliminate repetitive motion
• Maintain a natural/neutral position
• Reduce or eliminate excessive force
• Keep objects that are used frequently within easy reach
• Perform tasks at correct heights
• Reduce or eliminate vibration
• Reduce or eliminate direct pressure
• Provide adjustable workstations
• Provide adequate clearance
• Provide a suitable working environment
• Improve work procedures.
Waste Electrical and Electronic Equipment (WEEE)
REGULATORY INFORMATION         
Regulatory Information
Symbol Technologies, Inc., the Enterprise Mobility business of Motorola, Inc. ("Motorola"). 
All Symbol devices are designed to be compliant with rules and regulations in locations they are sold 
and will be labeled as required. Any changes or modifications to Symbol Technologies equipment, not 
expressly approved by Symbol Technologies, could void the user's authority to operate the equipment.
Regulatory Information is available in French, Italian, German, Spanish (Spain), Portuguese, Japanese, 
and simplified Chinese. Please see Web site: 
http:// www.symbol.com/manuals and look for your specific product.
Country Approval
Regulatory markings are applied to the device signifying the radio (s) are approved for use in the 
following countries: United States, Canada, Australia, Japan & Europe
Please refer to the Symbol Declaration of Conformity (DoC) for details of other country markings. This is 
available at http://www2.symbol.com/doc/. 
1
Note
: For 2.4GHz Products: Europe includes, Austria, Belgium, Czech Republic, Croatia, Cyprus, 
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, 
Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovak Republic, 
Slovenia, Spain, Sweden, Switzerland and the United Kingdom.
Radio Modules
The DS 3478 Scanners contain an approved radio module. This module is the Symbol Bluetooth radio 
Type: 21-64381
Bluetooth Devices
This product is an approved Bluetooth device. BT ID: BT01784
   Operation of the device without regulatory approval is illegal.
Power Supply
Use only a Symbol-approved power supply 50-14000-101 output rated 9 Vdc101 minimum 1 A. The 
power supply is certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate 
any approval given to this device and may be dangerous.
   FCC / EU RF Exposure Guidelines
Safety Information
The device complies with Internationally recognised stadards covering Specific Absorption Rate (SAR) 
related to human exposure to electromagnetic fields from radio devices.
Reducing RF Exposure – Use Properly
It is advisable to use the device only in the normal operating position. 
Hand Held Devices:
To comply with FCC RF exposure requirements, this device must be operated in the hand. Other operating 
configurations should be avoided.
Radio Frequency Interference Requirements
  Radio Transmitters (Part 15)
  This device complies with Part 15 of the FCC Rules. 
  Operation is subject to the following two conditions: 
  (1) this device may not cause harmful interference, and 
  (2) this device must accept any interference received, 
FOR HOME OR OFFICE USE
  including interference that may cause undesired  
  operation.
Radio Frequency Interference Requirements – Canada
Radio Transmitters
This device complies with RSS 210 of Industry & Science Canada. Operation is subject to the following 
two conditions: (1) this device may not cause harmful interference and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
Label Marking: The Term "IC:" before the radio certification only signifies that Industry Canada technical 
specifications were met.
1
.
Recommended Usage Guide
Laser Labels
   In accordance with Clause 5, IEC 825 and EN60825, the following  
   information is provided to the user:
ENGLISH    HEBREW
CLASS 1  CLASS 1 LASER PRODUCT 
CLASS 2  LASER LIGHT 
   DO NOT STARE INTO BEAM 
   CLASS 2 LASER PRODUCT
DANISH / DANSK  ITALIAN / ITALIANO
KLASSE 1 KLASSE 1 LASERPRODUKT  CLASSE 1 PRODOTTO AL LASER DI CLASSE 1 
KLASSE 2 LASERLYF  CLASSE 2 LUCE LASER 
   SE IKKE IND I STRÅLEN     NON FISSARE IL RAGGIOPRODOTTO 
   KLASSE 2 LASERPRODUKT     AL LASER DI CLASSE 2
DUTCH / NEDERLANDS  NORWEGIAN / NORSK
KLASSE 1 KLASSE-1 LASERPRODUKT  KLASSE 1 LASERPRODUKT, KLASSE 1 
KLASSE 2 LASERLICHT  KLASSE 2 LASERLYS IKKE STIRR INN ILYSSTRÅLEN 
   NIET IN STRAAL STAREN    LASERPRODUKT, KLASSE 2 
   KLASSE-2 LASERPRODUKT 
FINNISH / SUOMI  PORTUGUESE / PORTUGUÊS
LUOKKA 1 LUOKKA 1 LASERTUOTE  CLASSE 1 PRODUTO LASER DA CLASSE 1 
LUOKKA 2 LASERVALO  CLASSE 2 LUZ DE LASER NÃO FIXAR O RAIO LUMINOSO 
   ÄLÄ TUIJOTA SÄDETTÄ    PRODUTO LASER DA CLASSE 2 
   LUOKKA 2 LASERTUOTE 
FRENCH / FRANÇAIS  SPANISH / ESPAÑOL
CLASSE 1 PRODUIT LASER DE CLASSE 1  CLASE 1 PRODUCTO LASER DE LA CLASE 1 
CLASSE 2 LUMIERE LASER  CLASE 2 LUZ LASER 
  NE PAS REGARDER LE RAYON FIXEMENT    NO MIRE FIJAMENTE EL HAZ 
   PRODUIT LASER DE CLASSE 2    PRODUCTO LASER DE LA CLASE 2
GERMAN / DEUTCH  SWEDISH / SVENSKA
KLASSE 1 LASERPRODUKT DER KLASSE 1  KLASS 1 LASERPRODUKT KLASS 1 
KLASSE 2 LASERSTRAHLEN  KLASS 2 LASERLJUS STIRRA INTE MOT STRÅLEN 
   NICHT DIREKT IN DEN LASERSTRAHL    LASERPRODUKT KLASS 2 
  SCHAUEN 
   LASERPRODUKT DER KLASSE 2
JAPANESE / 日本語  
第1種  第1種レーザー製品 
第2種  レーザー光線 
   光線を見つめないでください 
   2種 レーザー製品
Laser Devices
   Symbol products using lasers comply with US 21CFR1040.10, 
   and IEC825-1:1993, EN60825-1:1994+A11:1996. The laser  
   classification is marked on one of the labels on the device.
Class 1 Laser devices are not considered to be hazardous when used for their 
intended purpose. The following statement is required to comply with US and 
international regulations: 
Caution: Use of controls, adjustments or performance of procedures other 
than those specified herein may result in hazardous laser light exposure.
Class 2 laser scanners use a low power, visible light diode. As with any very bright 
light source, such as the sun, the user should avoid staring directly into the light 
beam. Momentary exposure to a Class 2 laser is not known to be harmful.
Scanner Labeling
CHINESE / 简体中文 
1 类  1 类激光产品 
2 类  激光切勿注视光束 
  2 类激光产品
Motorola, Inc. One Motorola Plaza Holtsville, New York 11742, USA  
1-800-927-9626 http://www.symbol.com
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the 
U.S. Patent and Trademark Office. All other product or service names are the property 
of their respective owners. © Motorola, Inc. 2007
72-72130-01 Rev B October 2007 
SYMBOL DS3478
Marking and European Economic Area (EEA)
Bluetooth for use through the EEA have the following restrictions:
• Maximum radiated transmit power of 10mW EIRP in the frequency range 2.400 -2.4835 GHz
• Italy requires a user license for outside usage.
Statement of Compliance
Symbol Technologies, Inc., hereby, declares that this device is in compliance with the essential 
requirements and other relevant provisions of Directives 1999/5/EC, 89/336/EEC and 73/23/EEC. 
Declaration of Conformities may be obtained from http://www2.symbol.com/doc/
http://www.symbol.com/ds3478sf
Recommended Usage Guide