Symbol Technologies CCHUB1 User Manual

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CONCIERGE

CC5000-10

SET UP and INSTALLATION GUIDE

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CONCIERGE CC5000-10

Zebra reserves the right to make changes to any product to improve reliability, function, or design. Zebra does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described in this guide. No license is granted, either expressly or by implication, estoppel, or otherwise under any patent right or patent, covering or relating to any combination, system, apparatus, machine, material, method, or process in which Zebra products might be used. An implied license exists only for equipment, circuits, and subsystems contained in Zebra products.

Warranty

For the complete Zebra hardware product warranty statement, go to: http://www.zebra.com/warranty.

For Australia Only

This warranty is given by Zebra Technologies Asia Pacific Pte. Ltd., 71 Robinson Road, #05-02/03, Singapore 068895, Singapore. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Zebra Technologies Corporation Australia’s limited warranty above is in addition to any rights and remedies you may have under the Australian Consumer Law. If you have any queries, please call Zebra Technologies Corporation at +65 6858 0722. You may also visit our website: http://www.zebra.com/warranty for the most updated warranty terms.

Service Information

If you have a problem using the equipment, contact your facility's Technical or Systems Support. If there is a problem with the equipment, they will contact the Zebra Customer Support Center at: http://www.zebra.com/support.

Symbol Technologies CCHUB1 User Manual

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Setup and Installation Guide

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Concierge CC5000-10 Features

 

 

10 in.Touchscreen Display

 

Audio

 

Microphone

 

 

 

 

 

Front Facing

 

 

Video Camera

Bar Code Scanner

External Speakers

Figure 1. Front View

VESA Mounting Holes (M4 Threaded)

Figure 2. Rear View

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CONCIERGE CC5000-10

Activity

Micro USB

Micro HDMI

RJ45 Ethernet Port,

LED

OTG Port

Out Port

PoE Enabled

 

 

 

Diagnostic Mode Buttons

USB Ports

 

Figure 3. Ports

 

 

 

 

Overview

The Concierge CC5000-10 is a pre-assembled system consisting of the following:

10.1 in. touchscreen display

Concierge Main PCB, 8MP Camera, Speakers, Mic, Flash Memory, Network Interface, Peripheral Ports

Bar code scanner

Bezel enclosure

Associated pre-wired cabling.

The final system hardware configuration may change based upon customer preference, including additional accessories (sold separately).

The final system mounting/installation is determined by the customer (e.g., mounting the system on a wall, on a stand, or within a customer designed enclosure).

Ensure the mounting configuration allows end-users to easily interact with the Concierge CC5000-10 touchscreen, and allows adequate space for end-users to scan products using the bar code scanner.

Unpacking

Carefully remove the Concierge CC5000-10 from the packaging to avoid damaging the touchscreen display. Once removed from its packaging, inspect the device for damage.

Retain the packaging as it is the approved shipping container, and should be used if the Concierge CC5000-10 needs to be returned for servicing.

Cleaning and Maintenance

Always turn off the Concierge CC5000-10 before cleaning.

The touchscreen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners.

Use a soft cloth moistened with mild detergent to clean the display housing.

Do not touch the display screen surface with sharp or hard objects.

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Setup and Installation Guide

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Do not use abrasive cleaners, waxes or solvents for cleaning.

Do not operate the product under the following conditions:

Extremely hot, cold, or humid environments.

Near any appliance generating a strong magnetic field.

In direct sunlight.

Configuration Notes

The instructions, and screen captures in this guide describe default software applications included with the Concierge CC5000-10. Customers and/or partners may develop, and install additional custom software applications which run on the Concierge CC5000-10. In addition, customers and/or partners may choose to add their own hardware accessories prior to installation. Therefore, actual software and hardware configurations may vary at individual sites. For more information go to: https://developer.zebra.com/community/technologies/concierge.

Mounting the Concierge CC5000-10

NOTE The instructions in this guide provide basic installation guidance for the Concierge CC5000-105 system.

WARNING! Always utilize professional installers to safely install, mount, and supply power to the Concierge CC5000-10. Always ensure Concierge CC5000-10 mounting, and power routing meets regional building codes.

IMPORTANT The wall outlet must be located near the Concierge CC5000-10, and be easily accessible.

Mounting brackets are not sold with the Concierge CC5000-10 system. Obtain the appropriate mounting brackets to mount the Concierge CC5000-10 using a mounting bracket which complies with the VESA mounting standard(100 mm x 100 mm)

The total weight of the Concierge CC5000-10 system (without additional accessories, or modifications is 3 lbs/1.4 kg).

For safety purposes, mounting brackets should be certified to support the total weight of the final system (including additional accessories, or modifications by the customer).

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CONCIERGE CC5000-10

To mount the Concierge CC5000-10 using the appropriate mounting bracket:

1.The Concierge CC5000-10 mounting inserts are M4 x 10 mm. When selecting the appropriate screw length, ensure its length safely engages the threads, but does not penetrate the Concierge CC5000-10 bezel enclosure more than 0.39 in./10 mm.

 

10.3 in (262 mm)

 

1.3 in (34 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

.5 in

3.2 in (81 mm)

3.9 in (100 mm)

3.2 in (81 mm)

 

 

 

(34 mm)

 

 

2.4 in (62 mm)

 

 

 

 

 

 

 

 

(100 mm)

in (208 mm)

 

 

3.9 in

8.2

 

 

 

 

 

 

 

1.8 in (46 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

.08 in

 

 

 

 

 

 

 

(2 mm)

 

1.4 in

(36 mm)

Figure 4. Concierge CC5000-10 Mounting Dimensions

2.Align the mounting holes on the selected mounting bracket with the mounting holes on the Concierge CC5000-10 bezel enclosure.

3.Insert, and tighten the screws through each of the four aligned mounting holes.

Getting Started

1.Mount the Concierge CC5000-10 as described in Mounting the Concierge CC5000-10 on page 5.

2.Obtain a power cord (60320 C13 IEC) that is appropriate for your region and amperage. Alternatively, this device supports Power-Over-Ethernet. See

Connecting to a LAN Network on page 8 for instructions.

3.Securely plug-in the C13 female end of the power cord into the C14 male end of the power receptacle located in the back of the Concierge CC5000-10.

4.Plug-in the male end of the power cord to the wall socket.

5.The Concierge CC5000-10 software automatically boots to the Concierge Home page (see Figure 5).

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