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Your Digital Signage Partner
User’s Guide
SS-28K1
SS-32K1
SS-40K1
SS-43K1
SS-45K1
SS-50K1
SS-58K1
SS-60K1
SS-65K1
SS-75K1
SM-28K1
SM-32K1
SM-40K1
SM-43K1
SM-45K1
SM-50K1
SM-58K1
SM-60K1
SM-65K1
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SWEDX Matrix Video Walls
Digital Signage Screens
SWEDX Direct
SWEDX offers a wide
range of LED-TVs and
digital signage products
and its accessories. For
more information please
visit
www.swedx.com
SWEDX Lamina
SWEDX V
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INDEX Page
Introduction 4
Safety precaution 4
Basic operation 5
Contents 6
Inputs 6
Remote Control (FR4) 7
Remote Control Buttons (FR4) 8
Remote Control Buttons (FR) 9
Main Operations 10
Volume Control 10
OSD Menu Operations 10
OSD Menu Structure: 10
First Time Installation 11
Menu > Channel (ATV) 12
Menu > Picture Menu 13
Menu > Sound Menu 14
Menu > Time Menu 15
Menu > 16Settings Menu
USB Media Player 17
Supported Formats and Codecs 18
Troubleshooting 20
Warranty and Service 21
How to get service 22
Limitation of liability 22
Design and specifications are subject to change without notice.
03
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Introduction
Thank you for choosing SWEDX products.
Please read this manual thoroughly before
operating the product. Make sure the display was
not damaged in transit. Should the product be
damaged, please contact your dealer and do not
install it. Check that you have all the accessories
according to the model.
Safety precaution
• Do not place the product on unstable places,
from which it may fell off
• Do not expose the product to extreme
temperature and humid environment
• Avoid subjecting the product to direct sunlit or
other heat sources
• Do not put the product into any liquid
• Do not put anything inside the product, or
place water container on top of the it
• In thunder rainy days (especially with
lightening), please unplug the power and
antenna cables
• Do not step on the power cable, or tangle
them together
• Avoid overload of the exterior electric outlet
to prevent fire hazard of electric shock
• Clean the product with dry and soft fabric
• lf your product is broken, do not repair it by
yourself, but contact the maintenance
personnel
• lf the remote control is left unused for a
longtime, please take the batteries out and
store them in dry places
• Avoid dropping the remote control
• lf the product is installed for exhibition
purpose, please do not place the overheated
part on the ground or carpet to prevent
accident
• The apparatus shall not be exposed to
dripping or splashing and that no object filled
with liquids, such as vases, shall be placed
on the apparatus
• Where the MAINS plug or an appliance
coupler is used as a disconnect device, the
disconnect device shall remain readily
operable
• Battery shall not be exposed to excessive
heat such as sunshine, fire or the like
• Excessive sound pressure from earphones
and headphone can cause hearing loss
2. This device must accept any interference
received, including interference that may
cause undesired operation
Please disconnect the power cord if this
equipment will not be used for a long time.
Precautions When Displaying a Still Image
A still image may cause permanent damage to
the screen
• Do not display a still image on the screen for
more than 2 hours as it can cause screen
image retention. This image retention is also
known as "screen burn". To avoid such image
retention, reduce the degree of brightness
and contrast of the screen when displaying a
still image
• Watching the screen in 4:3 format for a long
period of time may leave traces of borders
displayed on the left, right and center of the
screen caused by the difference of light
emission on the screen. Playing a DVD or a
game console may cause a similar effect to
the screen. Damages caused by the above
effect are not covered by the Warranty.
• Displaying still images from Video games and
PC for longer than a certain period of time
may produce partial after-images. To prevent
this effect, reduce the ‘brightness’ and
‘contrast’ when displaying still images
WARNING
To prevent the spread of fire, keep candles or
other open flames away from this product at
all times
Please install the product at proper position, such
as wall or ceiling. Please install it under the
guidance of professional staff.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference
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Basic operation
• Use AC 100-240V 50~60 Hz power outlet for
the product power supply
• lf the screen of the product is not on, please
press the power button on the remote control
or on the product
• lf you want to shut off the product temporary,
please press the power button on the remote
control or on the product
• lf you want to shut off the product completely,
please disconnect the power cable
• In Component and AV modes the product
will shut off if there is no signal input for 30
minutes
• ln PC-RGB and HDMI modes the product will
enter idle state if there is no signal input after
30 seconds
• ln Media Player 1/2 modes the product will
remain On if there is no signal input
• The setting and tuning of picture and sound
will be saved when the product is shut off,
which will be working in the pre-shut off state
when the product is turned on again
• lf PC signal source is used, please first set
the resolution of the PC display card as the
following modes:
For HDMI 1/2/3 (3840x2160 @ 60Hz)
For PC (1920 x 1080 @ 60Hz)
• lf there is progressive output of the signal
used by the user, signal source with
progressive output is recommended
Preparation
• Put the product on a stable surface
• Do not fix the product with others fixations than
those provided or suggested by the
manufacturer
• If you have a wall mount, check that it is
steady.
• Do not place any material on the product.
• Do not block or cover the ventilation
openings on the product
• The product must be plugged with a tension
source of 110-240 volts and 50~60 Hz
• Power cord and cables must be properly
routed and protected to prevent from
stepping on them
• Keep the power cord away from any heat
source. Possible fire hazard
Heating sources and humidity
• Keep the product dry and away from humidity
• Keep the product away from heat sources
Cleaning and maintenance
• Unplug the product before cleaning it. Do not
use solvents or liquids to clean the product
• Only clean the product with a soft and dry
fabric
• In case of troubleshooting, do not use spare
parts other than those suggested by the
manufacturer. Using inadequate spare parts
can lead to electric shocks, short-circuits fire
or others incidents. Please contact a
technical authorized by SWEDX
Departure in holidays
• Unplug the product during lightning storms or
when unused for long periods of time
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION:
TO REDUC E THE RIS K OF ELE CTRIC S HOCK, D O NOT
REMOVE COVER( OR BACK ). REFE R SERVIC ING TO
QUALIF IED SERV ICE PER SONNEL
WARNING:
TO REDUCE THE RISK OF FIRE OR ELECTRIC
SHOCK, DO NOT EXPOSE THIS APPARATUS
TO RAIN OR MOISTURE
05
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Contents
Included items:
Notice! / Information
AAA
AAA
2 x AAA Battery
Remote Control
Notice
LED Screen
AC Cable
CAUTION
Danger of explosion if battery is incorrectly
replaced. Replace only with the same or
AAA
equivalent type
AAA Battery
CAUTION
The batteries shall not be exposed to
excessive heat such as sunshine, fire or the like
AAA
AAA Battery
Inputs
4. AV
Input for AV (Audio/Video) sources
5. On/OFF
Key to power the product On/Off
6. Remote Pairing
Key to pair the remote control with the product
7. POWER INPUT
Input for 100-240 V power 50~60Hz
8. ATV
Input for analog TV channels
9. MEDIA PLAYER 1
Input for USB Media Player 1/Firmware
upgrade
10. MEDIA PLAYER 2
Input for USB Media Player 2
11. HDMI1
Input for HDMI1 (Ver. 2.0). Supports maximum
resolution 3840x2160 @ 60 Hz
12. HDMI2
Input for HDMI2 (Ver. 2.0). Supports maximum
resolution 3840x2160 @ 60 Hz
13. HDMI3
Input for HDMI3 (Ver. 2.0). Supports maximum
resolution 3840x2160 @ 60 Hz
14. COAXIAL
Output for digital audio signal (Coaxial)
1. PC
Input for PC (VGA) sources
2. PC AUDIO
Input for PC audio when PC (Personal
Computer) is connected
3. COMPONENT
Input for Component (YPBPR) sources.
Supports maximum resolution 1080p @ 60 Hz
*Component/YPBPR and AV shares the same
audio input
PC
AUDIO
PC
COMPONENT
AV
1 2 3 4
USB MEDIA PLAYER
ATV
8
1
9
10
2.4 GHz
REMOTE
ON/OFF
PAIRING
5
6
HDMI
2
1
2 3
13
POWER INPUT
AC 100-240 V ~ 50/60 Hz
7
COAXIAL
1411 12
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Remote Control (FR4)
The remote control is based on both 2.4 GHz and
Infrared.
The remote control is equipped with LED
indicators. The RED indicator states that the
remote is in Infrared mode and the BLUE
indicator is for 2.4 GHz mode. Recent products
from SWEDX uses 2.4 GHz receivers.
The 2.4 GHz technology allows the remote to
control the TV without targeting it because the
receiver is built inside the TV. Each SWEDX TV
has a pre-configured remote control meaning that
if you have several SWEDX TVs then the remote
control for one of the TVs will function only with
that particular TV and not with the other TVs.
To switch between Infrared and 2.4 GHz mode
press and hold the
buttons for 5 seconds. The Red LED will flash 3
times and switch from the current mode to the
other one.
To pair the remote with the TV follow the steps
below
1. Connect the product (e.g screen) to
power outlet
2. Make sure that the remote is in 2.4 GHz
mode
3. Press and hold the
buttons on the remote control simultaneously for
about 5 seconds. The BLUE LED will flash 5
times indicating that the remote is now paired
with the TV.
Recent 2.4 GHz based products from SWEDX
are equipped with a pairing key in order to avoid
pairing more than one product when more than
one SWEDX products is close by. A On/Off key is
also available in recent SWEDX products.
If your product is equipped with paring key please
press and hold the paring key for 2 second when
the Blue LED light is flashing after pressing
On/Off Key
Pairing Key
PC
AUDIO
COPMONENT
PC
DS-K8-UHD-2
Design and specifications are subject to change without notice.
07
AV
IR LED
RS232 INRS232 OUT
ON/OFF
2.4GHz
REMOTE
PAIRING
POWER INPUT
AC 100-240 V ~ 50/60 Hz
Page 8
Remote control buttons (FR4)
This remote control model is included in all models
except SS28K1 and SM28K1 models
1. On/Off button
2. Shortcut to HDMI1,2,3
3. Number buttons for
direct channel access
4. Display additional
information
5. Volume increase
6. Volume decrease
7. Picture freeze
8. RED
9. GREEN
10. Not applicable for this
product
11. Navigation button UP
12. Navigation/adjust button
LEFT
13. Navigation button
DOWN
14. Menu display. In OSD
sub-menu press to
access previous menu
15. Not applicable for this
product
16. Shortcut to Media Player
1,2
17. Aspect Ratio toggling
18. Start/Pause play
19. Stop play
20. Fast backward
21. Previous Title
22. Not applicable for this
product
23. Mute the built-in
speakers
24. Available sources
selection
25. Not applicable for this
product
26. Not applicable for this
product
27. Not applicable for this
product
28. Not applicable for this
product
29. Enter sleep mode in
certain chosen time
30. Blue
31. Yellow
32. Not applicable for this
product
33. Not applicable for this
product
34. Confirm/activate button
35. Navigation/adjust button
RIGHT
36. Exit the OSD
37. Not applicable for this
product
38. Shortcut to AV
39. Not applicable for this
product
40. Fast forward
41. Next Title
42. Not applicable for this
product
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Model: FR4
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
RF052B-V2
08
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Remote control (FR) buttons
This remote control model is included in SS28K1
and SM28K1 models
1. On/Off button
2. Mute the built-in
speakers
3. Enter sleep mode in
certain chosen time
4. Not applicable for this
product
5. Aspect Ratio toggling
6. Number buttons for
direct channel access
7. Not applicable for this
product
8. Shortcut to HDMI
1,2,3
9. Shortcut to PC input
10. Menu display. In OSD
sub-menu press to
access previous menu
11. Navigation button UP
12. Confirm/activate
button
13. Navigation/adjust
button LEFT
14. Navigation button
DOWN
15. Shortcut to
Component
16. Stop play
17. Start/Pause play
18. Fast forward
19. Fast backward
20. RED
21. GREEN
22. Not applicable for this
product
23. Not applicable for this
product
24. Not applicable for this
product
25. Not applicable for this
product
27. Not applicable for this
product
28. LED indicator
29. Available sources
selection
30. Display additional
information
31. Picture freeze
32. Alter sound mode
33. Alter picture mode
34. Volume increase
35. Volume decrease
36. Not applicable for this
product
37. Not applicable for this
product
38. Not applicable for this
product
39. Not applicable for this
product
40. Exit the OSD
41. Navigation/adjust
button RIGHT
42. Not applicable for this
product
43. Not applicable for this
product
44. Not applicable for this
product
45. Next Title
46. Previous Title
47. Blue
48. Yellow
49. Not applicable for this
product
50. Not applicable for this
product
51. Not applicable for this
product
52. Not applicable for this
product
26. Not applicable for this
product
POWER SOURCE
1
MUTE SLEEP STILL INFO.
2
3
DUAL I-II ARC PSM SSM
4
5
6
4
7
8
9
10
PC
MENU EXIT
11
12
13
14
Component
15
16
17
18
19
20
21
22
23
24
TTX ON MIX SIZE HOLD
CANCEL INDEX TIME REVEAL
RED GREEN YELLOW BLUE
LIST
EPG
25
26
27
HDMI
TV/RD
FAV
28
29
30
31
32
33
+
321
VOL
65
987
PRE/CH
CH
0-/--
DTV
34
35
+
36
37
38
ATV
39
40
ENTER
Scart
41
42
43
44
45
46
47
AUDIO
SUB-T
S.SELECTPIP
POSITIONSIZE
48
49
50
51
52
Model: FR
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Main Operations
Turning On And Off
The product turns on automatically when it
is connected to power. When the product
is in Stand-by mode press POWER on the
remote control or the On/Off button on the
control buttons. The product will turn on and will
be ready to be used.
Select Source
Press SOURCE on the remote
control. The source list menu will
appear. Navigate the list with
Up/Down on the remote control to
select the source and confirm by
pressing OK.
Input Source
ATV
COMPONENT
PC-RGB
HDMI 1
HDMI 2
HDMI 3
AV
MEDIA PLAYER
OK
• Use UP & DOWN buttons to navigate in the
OSD Menu.
• Press EXIT button to exit the OSD Menu.
OSD Menu Structure
• OSD (On Screen Display) allows users to
control or adjust various features and settings
in accordance with desired preferences.
• Press the MENU button on the remote control
to see the main OSD menu.
OSD Menu Operation:
• Main Menu: Press MENU on the remote
control to enter the main OSD menu.
First, choose Main menu item you need with
the buttons ◄ & ►.
To select a Main menu items, just press OK.
• Sub Menu: Each menu item has its own sub
menu items to set.
• Sub Menu items:
A: If there is no value to adjust it means there
is a sub menu which you can access by
pressing OK and modify the menu values.
B: If there is no ► part, the item has
adjustable values. Use ◄ & ► to adjust the
values.
C: If the sub-menu item is grey colored, it
means this item is not available in the
particular mode.
Volume Control
Press VOL+ / VOL- on the remote control
to adjust the volume level.
Press the MUTE on the remote control to
mute the sound.
20
OSD Menu Operation
• Press MENU on the remote control to
access the OSD Menu. Pressing the
same button again will move you
backward in the OSD structure.
• Press OK button to confirm/select.
• Use LEFT & RIGHT buttons to navigate or
change the parameters of the current
sub-menu.
Auto Tuning
Picture Mode
Contrast
CHANNEL
Brightness
Color
Tint
Sharpenss
Aspect Ratio
Select Move Return
Channel Menu
ATV Manual Tuning
Standard
Programme Edit
PointToPoint
50
50
50
50
50
MENU
Options Menu
Picture Menu Time Menu
Audio Menu
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First Time Installation
The first time the TV is turned on an installation
First Time Installation
OSD Language
Energy Mode
English
Home Mode
guide will be presented. Chose the desired OSD
language.
In the energy mode you can choose between
Home and Dynamic mode. The home mode will
reduce the back light intensity in order to save
energy while the Dynamic mode will increase the
back light intensity to the maximum.
This Menu is available in the following models
only
SS-28K1
SS-40K1
SS-49K1
SS-50K1
SS-58K1
ME-65K1
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Menu > Channel (ATV)
Auto Tuning
ATV Manual Tuning
CHANNEL
Programme Edit
This Menu is available in the following models
only
SS-28K1
SS-40K1
SS-49K1
SS-50K1
SS-58K1
ME-65K1
In this Menu you can search for TV-channels
manually or automatically, manage the TV
channels such as deleting, adding to favorites,
skipping and locking. You can also use the PVR
function which allows to record or time shift TVprograms
The TV model of this product is equipped with the
following Tuners
Analog TV Tuner, supports Pal and Secam
Auto Tuning
Use the Auto Tuning menu to search for TVchannels. The found channels will be saved in
Channel Tuning
TV : 0 Programme(s)
ATV Manual Tuning
ATV Manual Tuning
Storage To 1
Sound Standard DK
Video Standard Auto
Current CH 1
Search
Fine Tune
Frequency 885.50 MHz
Save Menu
You can perform a manual channel search for
analog channels (ATV). You can choose the
channel you want to save to and also use Fine
Tune to adjust the tuning for the channel to get
better picture. You can also change the Sound
system (BG, DK, I, L, L’) for the channel
Programme Edit
Programme Edit
CH 1
CH 2
CH 3
CH 4
CH 5
CH 6
Delete Rename Skip Favorite
OK
Menu
In this menu you can:
Delete a channel (press Red button)
Rename a channel (press Yellow button)
Skip a channel (press Blue button)
Add a channel to favorits list (press FAV button)
1% 85.50 MHz (TV)
the channel lists.
To access the channel list, press Channel List
button on the remote.
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Menu > Picture
PICTURE
Picture Mode
Color Temperature
Aspect Ratio
Noise Reduction
MPEG Noise Reduction
Screen
Standard
scaling to fill the entire screen.
Noise Reduction/MPEG Noise Reduction
Choose to activate noise reduction. Available
options are Off, Low, Middle and High.
If the signal received by the input controller is
weak, you can activate the Noise Reduction
feature to help reduce any static and ghosting
that may appear on the screen.
Screen (only in PC mode)
When the TV is in PC-Mode additional settings
are available for PC-Setup.
Use the Picture menu to adjust the picture
settings to meet your requirements:
Picture mode
Standard: Suitable for a normal room
Mild: Suitable for a dark room
User: In User mode you can adjust the Contrast,
Brightness, Color, Sharpness to meet your
requirements
Dynamic: Suitable for a bright room
Color Temperature
Choose between predefined settings User,
Warm, Medium and Cold). In User mode you can
adjust the Red, Green and Blue color
temperature.
Aspect Ratio
Set the various picture options such as picture
size and aspect ratio.
Depending on the input source, the picture size
options may vary.
The connected device to the controller may have
its own set of screen sizes as well. However, it is
highly recommended to use PointToPoint / Just
Scan mode.
Auto
Automatically adjusts the picture size to the
signal
Zoom1&2
Magnifies the picture size.
4:3
Sets the picture to basic (4:3) mode.
Do not watch in 4:3 format for a long time. Traces
of borders displayed on the left, right and center
of the screen may cause image retention (screen
burn) which are not covered by the warranty.
PointToPoint
Displays the signal without any cut-off when
HDMI (720p / 1080i / 1080p / 2160p) signals. The
PointToPoint mode will display without scaling
which means if the signal resolution is lower than
3840x2160 then the picture will be shown
according to its original size.
Just Scan
Just Scan mode will display crispier picture with
H-Offset: Adjust the PC’s screen positioning
horizontally
V-Offset: Adjust the PC’s screen positioning
vertically
Size: Adjust the screen size
Phase: Adjust the signal phase
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Menu > Sound
SOUND
Sound Mode
Balance
Auto Volume
Surround Sound
SPDIF Mode
Standard
Use the Sound menu to adjust the sound settings
to meet desired requirements:
Sound Mode
Choose between predefined settings:
Standard: Suitable for normal programs
Music: Suitable for music program
Movie: Suitable for movies
Sports: Suitable for sport programs
User: In User mode you can adjust the Treble
and Bass to meet desired requirements.
Balance
Adjust the sound output balance between left and
right speaker.
Auto Volume
Each broadcasting station has its own signal
conditions, and so it is not easy to adjust the
volume every time the channel is changed. This
feature lets you automatically adjust the volume
of the desired channel by lowering the sound
output when the modulation signal is high or by
raising the sound output when the modulation
signal is low.
Surround Sound
In TrueSurround or SRS TrueSurrond mode the
screen delivers a compelling, virtual surround
sound experience through the internal television
speakers. It is fully compatible with all
multichannel formats.
SPDIF Mode
Choose the output mode for the SPDIF signal.
Choose between Auto or PCM.
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Menu > Time
Clock
On Time
Off Time
Time
Sleep Timer
Auto Sleep
-- -- --
Clock
Use the Time menu to set the date and time for
the product. The date and time are important for
usage of the timer function.
Set the date and time under the Clock option by
choosing the clock option and pressing the ►
button. Change the values to the correct time by
pressing the ◄ & ► buttons. Press Menu to exit
and save the new date and time settings.
Off Time
Set a certain time to turn off the TV
automatically. The available time intervals are
Once, Everyday, Mon-Fri, Mon-Sat, Mon-Sun
and Sunday.
On Time
Set a certain time to turn On the TV
automatically. The available time intervals are
Once, Everyday, Mon-Fri, Mon-Sat, Mon-Sun
and Sunday.
When the Time On function is activated you
can choose the following parameters
Source: Which source to be activated when
the LED-TV turns on
Volume: Audio volume level when the LED-TV
turns on
Sleep Timer
Set the TV to turn off after a certain time. The
time intervals are 240, 180, 120, 90, 60, 30, 20
and 10 min.
Auto Sleep
When set to ON the TV will turn off automatically
if no input signal is detected otherwise the TV will
remain ON even if no input signal is detected.
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Menu > OPTION
OPTIONS
OSD Language
Restore Factory Default
Color Range
EDID Mode
No Signal Screen
Energy Mode
MEMC (Requires Restart)
Software Update (USB)
English
Auto
2.0
Black
Home Mode
Off
OSD Language:
Choose the OSD language. Available languages
are English, Deutsch, Spanish, French, Italian,
German, Japanese, Swedish, Arabic, Simplified
Chinese.
Restore Factory Default
This function will restore the product to the
factory defaults and will erase any customized
settings.
Color Range
Choose the scope of the color range. Available
options are Auto, 0~255 and 16~255.
EDID Mode
Products with support for HDMI 2.0 are
recommended to take full advantage of the 4K
feature in Swedx product by setting the EDID
Mode to EDID 2.0. Available options are Auto,
EDID 1.4 and EDID 2.0.
No Signal Screen
Change the background color of the display when
no signal is detected. Available options are black
or blue.
MEMC (Motion Estimation/Motion
Compensation)
Enhancement to compensate the difference
between the screens refresh rate and signal
frame rate. Active for smoother motion and
deactivate for shorter input lag.
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USB Media Player
Disk C:
MOVIE
Move Menu
MENU
OK
Play
EXIT
Exit
This product is equipped with high end USB
Media Player. It is capable of playing music,
movies (up to 1080p and with subtitle support),
and display photos or text documents.
To Enter USB mode
Press Source
Choose USB
Press Enter
In USB mode you can choose between:
Photos: Enables you to display several formats
of photos and images
Music: Enables you to play several formats of
music and audio files
Movie: Enables you to play several formats of
movies and video files
Text: Enables you to display TXT files
Functions
Repeat the file
Repeat A..
Go to defined time position in the file
Goto TL.
Repeat the file. Choose between
A
Repeat A..
ALWAYS, ONCE or NO REPEAT
Play audio files while displaying images
Music
Display the Playlist
Playlist
Display current file’s information
Info.
Press to rotate 90 degrees CW
Rotate
Press to rotate 90 degrees CW
Rotate
Press to Zoom IN
Zoom in
Press to Zoom OUT
Zoom out
Press to MOVE in ZOOM mode
Move view
AB
Define a part of a video to be repeated
Set A
Change aspect ratio
Aspect Re..
Play step forward in a video
Step Fo..
Play slowly forward in a video
Slow Fo..
Remote Control Keys used in USB Mode
The INFO button will display available controllers
where it is possible to i.e. rotate an image. The
controllers may vary depending on the USB
mode.
Navigation Key to navigate in the different
position of the menu and press enter to activate
the function.
The AUDIO button will alter audio track (if several
audio tracks are available in the played file).
The SUB-T button will alter the subtitles or turn it
off (if several subtitles languages are available in
the played file).
The subtitle file should be saved in UNICODE In
order to display the correct characters.
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Supported Formats and Codecs
Format
Video Codec
Audio Codec
Resolution
Frame Rate
Mbit/s
Video
AVI
MJPEG
MP3, WMA,
AAC, MP2,
PCM
640x480
23,976~30≤
16Mbps
≤ 10Mbps
DIVX.311/DIVX4/DIVX5
720x576
≤ 10Mbps
XVID/MPEG-
2/MPEG4/H.264
1920x1080
≤ 20Mbps
MP4
MPEG-2/MPEG-4/H.264
TS
MPEG-2
≤ 40Mbps
TRP
MPG
MPEG-1/MPEG-2
≤ 20Mbps
NOV
MPEG-4/H.264
MKV
DAT
MPEG1
MP2
352X288
≤ 16Mbps
VOB
MPEG2
720x576
Format
Max resolution
Colors
Picture
BMP
1000 x 1000 pixels
16, 256, 16 bit, 24 bit och 32 bit.
JPEG
3840x2160 / Recommended resolution is 3840x2160 pixels
PNG
1000x1000 pixels
Audio
MP3
8K-48K. 32K+320K
WAV
32K-48KHz 32K-320Kbps
M4A,
AAC
16K-48K. 32K+192K
Information:
The Media Player inputs supports:
USB Flash Drive and Hard disks are supported. Supported formatting formats are, NTSF, FAT32,
FAT16. NTSF Compressed is not supported.
The files must be saved in the root folder. Folder structure is not supported.
Max 5000 files.
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Troubleshooting
Before contacting SWEDX service or your
dealer, perform the following simple checks. If
you cannot solve the problem using the
instructions below, note the model and serial
number of your product and contact your local
dealer
No sound or picture
l Check that the mains lead has been
connected to a wall socket
l Check the picture contrast and brightness
settings
l Check the volume
Normal picture but no sound
l Check the volume
l Check whether the MUTE button has been
pressed on the remote control
No picture or black and white picture
l Adjust the color settings
l Check that the broadcast system selected
is correct
Sound and picture interference
l Try to identify the electrical appliance that is
affecting the set and move it further away.
l Plug your set into a different mains socket
Blurred or snowy picture, distorted sound
l Check the direction, location and
connections of your aerial
l This interference is often due to the use of
an indoor aerial
recommended resolution is
3840x2160@60Hz
The image is too light or too dark
l Adjust the Brightness and Contrast
Pixel Mapping
l It is recommended to choose aspect ratio
PointToPoint or JUST SCAN to achieve
pixel mapping in HDMI modes
The screen does not accept 4K 60Hz
l Change the EDID Mode in Option menu to
EDID 2.0
Remote control malfunctions
l Ensure that the remote is in correct mode
l Replace the remote control batteries
l Clean the upper edge of the remote control
(transmission window)
l Check the battery terminals
l Turn off the product and unplug the AC
cable from the wall socket and then plug
the AC cable and turn on the product
“No signal” message is displayed
l Check that the signal cable is firmly
connected to the source input
l Check that the source is turned on
On PC mode, “Not Supported Mode”
message is displayed
l Check the maximum resolution and the
frequency of the video adapter. For HD
models the recommended resolution is
1366x768 and for Full HD models the
recommended resolution is 1920x1080 (for
PC mode). In HDMI mode the
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Warranty and Service
The following terms apply only to new "in the
original carton" SWEDX products marketed and
distributed by SWEDX, which are purchased and
used by the original consumer purchaser.
Depending on the model, your terms and
conditions may be different from those shown
below, and this information is subject to change
without prior notice. Unless specifically stated
otherwise, used and reconditioned products that
are resold have no warranty from SWEDX and
are considered sold "AS-IS", however, the selling
dealer may offer additional service options.
Warranty for SWEDX products:
The warranty period is 12 months from purchase
date.
When the products are used commercially the
warranty period is 3 months
What the warranty covers:
SWEDX warrants your SWEDX display(s)
against defects in material and workmanship
during the warranty period from SWEDX factory
delivery date shown in the shipping documents. If
a product proves to be defective in material or
workmanship during the warranty period,
SWEDX will, at its sole option repair or replace
the product with a similar product, provided the
purchaser adheres to certain return authorization
procedures and guidelines. SWEDX reserves the
right to charge customer in case of warranty
conditions not are fulfilled.
3. Cosmetic damage by purchaser, such as
markings, discoloration, scratches, dents,
anti-theft devices markings, gouges or any
other defacement.
4. Physically damaged products by purchaser,
such as broken PCB, Housing, damaged
LCD Module.
5. No Defect Found (product returned to
SWEDX as defective but failure is not
duplicated by SWEDX's test method.)
6. The product is not in accordance with the
fault in the application
7. Timber is a lifelike natural material which can
cause some little changes in the precision of
the produced product such as small openings
line beside the connecting point and some
other small changes which are out of
SWEDX control and don't make any effect for
the product functionality.
Dead on Arrival (DOA)
If the product fails within the manufacturer's DOA
period, a replacement product will be offered.
Before contacting us:
In many cases, your product may not need repair.
Before you contact us, please consult the
troubleshooting section in your user's manual or
SWEDX's FAQ web pages at
http://www.swedx.com to see if you can easily
remedy the problem yourself.
Who the warranty protects:
This warranty is valid only for the first purchaser.
What the warranty does not cover:
1. Any product which the serial number has
been defaced, modified or removed.
2. Damage, deterioration or malfunction
resulting from:
A. Accident, misuse, neglect, fire, water,
lightning, or other acts of nature,
unauthorized product modification, or
failure to follow instructions supplied
with the product.
B. Repair or attempted repair by anyone
not authorized by SWEDX.
C. Any damage of the product due to
shipment.
D. Removal or installation of the product.
E. Causes external to the product, such
as electric power fluctuations or failure.
F. Use of supplies or parts not meeting
SWEDX specifications.
G. Normal wear and tear.
H. Any other cause which does not relate
to a product defect.
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How to get service:
For information on obtaining warranty service,
contact SWEDX dealer (the place where you
bought your product) in first choice. If for any
reason you can not contact your dealer, please
contact SWEDX Customer Service by visiting
http://www.swedx.com.
SWEDX technical support services:
During the period of product warranty, we support
your basic configuration, setup and
troubleshooting questions, and when required,
we provide you with all instructions on how to
return your product for repair. For support
inquiries, please visit http://www.swedx.com.
SWEDX reserves the right to make final
decisions regarding problem determination and
the appropriate service option. Exchange units
assume the remaining warranty of the original
product. Please refer to your SWEDX Limited
Warranty Statement for complete terms and
conditions, as some models have other terms
and conditions. Some limitations and restrictions
apply and these programs are subject to change
without prior notice.
Limitation of liability
If your SWEDX product fails to work as warranted
above, your sole and exclusive remedy shall be
repaired or replaced. SWEDX's maximum liability
under this limited warranty is expressly limited to
the lesser of the price you have paid for the
product or the cost of repairing or replacement of
any hardware components that malfunction in
conditions of normal use. SWEDX is not liable for
any damages caused by the product or the failure
of the product to perform, including any lost
profits or savings or special, incidental, or
consequential damages. SWEDX is not liable for
any claim made by a third party or made by you
for a third party.
This limitation of liability applies whether
damages are sought, or a claim made, under this
limited warranty or as a tort claim (including
negligence and strict product liability), a contract
claim, or any other claim. This limitation of liability
cannot be waived or amended by any person.
This limitation of liability will be effective even if
you have advised SWEDX.
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Your Digital Signage Partner
Other products from SWEDX
www.swedx.com
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