
FlavorShot-10 Dispenser
Identification of Dispenser Components
External view
Tank array view
FlavorShot Dispenser
Safety Precautions
Overview
Specifications
Electrical Requirements
Electrical Servicing
Inspection for Damage
Uncrating the Dispenser
Reshipment
Installing the FlavorShot Dispenser
Starting the FlavorShot Dispenser
Install & Fill the Flavor Tanks
Prime Individual Pumps
Remove Empty Flavor Tank
Refill and Reset Flavor Tanks
Refill
Reset
Selection Buttons
Drink Count Data
Low Level Indicator
Low Level Lockout
Dispensing FlavorShots
To Change Flavor for a Flavor Tank
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Cleaning
Exterior of Dispenser
Dispenser Components
FlavorShot Tanks – not in the dispenser
FlavorShot Tanks, Caps, and Pump Systems
Catch Tray
Product Dispensing Block
Cleaning Schedule
Maintenance – General
Tube Maintenance
Check Valve Maintenance
Troubleshooting Guide
Wiring Diagram
Warranty
A.C. Dispensing Equipment Inc.
100 Dispensing Way
Lower Sackville, NS
Canada B4C 4H2
SureShot Solutions Technical Assistance Center
Tel: 1-902-865-9602
Toll Free: 1-888-777-9990
www.sureshotsolutions.com
service@sureshotsolutions.com
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Identification of Dispenser Components

FLAVORSHOT DISPENSER
Safety
Precautions
Overview
Specifications
Electrical
Requirements
Electrical
Servicing
INSPECTION FOR DAMAGE
When you receive the dispenser, inspect the exterior of the shipping container for damage. Note
any damage in detail.
Uncrate the dispenser at once (see instructions below). Examine the dispenser for damage.
Report any damage to the transportation company immediately. File a claim for damages
promptly. Your immediate inspection protects you against loss since A.C. Dispensing Equipment
Inc. is not responsible for damages incurred during shipment.
Always plug the dispenser into an approved electrical outlet.
The dispenser includes a microcontroller and must be operated on
grounded electrical wiring at all times.
Unplug the dispenser from its electrical source before servicing.
Do not immerse the dispenser in water.
Observe all safety precautions with this dispenser that you would
with any electrical appliance.
FlavorShot dispensers deliver automatically controlled portions of liquid
sugar and flavors for addition to coffee and other beverages. The
dispensers deliver flavors in pre-set, portion-controlled quantities. These
dispensers are not to be used for products needing refrigeration.
Capacity: Weight: Dimensions:
8 tanks x 950 ml 65 lbs L x W x H
Be sure the current at the power source receptacle is: 120 V AC, 15 amp,
single phase, 60 Hz.
The power cord is furnished with a UL-approved 3-prong attachment plug.
This plug is designed to fit a receptacle with provisions for a grounding
stud. The dispenser includes a microcontroller and must be operated on
grounded electrical wiring at all times. Failure to do so will void the
warranty.
Electrical servicing must be done by a qualified technician.
The warranty will be null and void if the dispenser is serviced by unqualified
personnel.

UNCRATING THE DISPENSER
WARNING: Always lift the dispenser from the bottom. Do not lift the dispenser by the door – that
may damage the dispenser.
To uncrate:
Position the box with the “This Side Up” arrow pointing upward.
Turn the dispenser box on its side.
Remove the packaging material at the bottom.
Install legs by screwing each leg into the bottom of the dispenser.
Tighten by hand until snug.
Turn the dispenser box to the upright position.
Remove the cardboard box by lifting it up and off. Remember not to lift
the dispenser by the door.
Remove the plastic protective covering from the stainless steel exterior
of the dispenser, by peeling it off. To peel, hold the dispenser firmly at
the top and peel from top to bottom.
Attach the catch tray to the dispenser.
Prior to use, read the Operations Manual. Store it for future use.
NOTE: The box may be stored for future shipping.
RESHIPMENT
Packaging for re-shipment is done in the reverse order of uncrating. If packaging is not available,
it can be purchased locally, or from our factory by request. Any damage occurring in transit of the
returned goods caused by improper packaging is not considered a defect covered by warranty.

INSTALLING THE FLAVORSHOT DISPENSER
Place the dispenser where it will best serve your operation.
Make sure that counters, platforms, or shelves are strong
enough to support the weight of the dispenser and full
containers of product.
The empty dispenser weighs 65 pounds.
Place the dispenser at a serving height so that staff drawing
product from the dispenser can operate the buttons as well as
easily place and remove cups.
Do not block the vents at the back of the dispenser. The vents
must be free and open to ensure proper operation of the
ventilation system and to prevent over-heating and damage to
the system. Maintain an air space on all sides of the
dispenser.
Do not place the dispenser too close to a source of heat or
moisture.
The dispenser should be placed on a level surface or leveled
by adjusting the legs. Use a bubble level to ensure the
dispenser is level.
Do not remove the legs from the dispenser or allow the
dispenser to sit flat on the counter.
Make sure the adjustable 4-inch legs are in place at the four
corners of the bottom of the dispenser. Note that these legs
are adjustable and they are secure even though they may
appear to be loose.
Removal of the legs automatically voids the warranty.

STARTING THE FLAVORSHOT DISPENSER
WARNING: Before starting the dispenser, make certain that all Installation instructions have been
followed.
Plug the power cord into a 110/120 V AC electrical outlet.
Turn the Power Switch “ON”. The power switch is recessed on
the front lower left side of the dispenser.
The LCD window will display “Wait” and a series of 10 dots will
appear. This indicates that all 10 tank pumps are operating. If
the symbol ^ appears anywhere in the row of dots, it indicates
that pump has failed to register. For example, “Wait …..^…”
Indicates the pump for tank 6 is not registered and pump 6 will
not dispense flavor. See Troubleshooting.
Otherwise, “Wait ………” indicates all nine pumps are
operating.
Make sure the dispenser door is closed.
Push one of the flavor buttons and then a size button on the
front panel and listen to hear the pump cycle. This confirms
that the dispenser is operating.
CLEAN BEFORE USE
BEFORE FIRST USE OF THE DISPENSER
Make sure you clean the dispenser thoroughly. See Cleaning Instructions for the Exterior of
the Dispenser and for Dispenser Components.
All flavor tanks, caps, and pumps must be cleaned before use.

INSTALL & FILL A FLAVOR TANK
Ensure the tank and cap are cleaned and sanitized before the tank is
placed in the dispenser.
Slide the tank shelf forward.
The top shelf holds Tanks 1, 2, 3, 4, 5.
The bottom shelf holds Tanks 6, 7, 8, 9.
Install tanks:
1. Before installing tank, apply a small amount of food-grade
lubricant to the O-ring on the outlet at the bottom of the tank.
2. Place the flavor tank(s) into the appropriate dispenser flavor pump(s).
NOTE: Twist the tank sideways slightly to fit it properly in the pump.
Do not force the tank into the pump. When the tank fits properly, it
will not lift easily out of the pump.
Remove the tank cap and fill the tank with the appropriate flavor.
Fill the flavor tank to the “Full” line on the tank.
Press the Flavor button for the tank filled
Press the Reset button.
The LCD will display “Reset - Full” or “Reset - Low Fill”.
Press the Reset button until “Reset - Full” is displayed.
WARNING: The accuracy of the low-level indicator and lockout depend
on filling the tank to the level indicated in the LCD message.
Place a cleaned, sanitized cap on the flavor tank.
Repeat Steps 1 – 5 to fill other tanks as necessary.
Check to ensure the flavor delivery tube from the pump is clear and
attached to the product dispensing block, with no kinks or pinches. Do
not pull or stretch the flavor delivery tube.
(continued next page)

Prime the pump.
As the pumps are being primed, the dispenser will automatically
track the flavor removed from the tank. The prime feature can be
used for individual tanks.
To prime individual tank:
1. place empty cup or container under the product dispense block
2. press the individual flavor button
3. press the PRIME button and hold for 2 seconds. The PRIME
button is located at the bottom right of the button panel.
NOTE:
The PRIME function automatically tracks the amount of product
removed from the tank.
There is no need to refill the tank after priming it.
If you choose to refill the tank, you must reset the level, following
the procedure in the “Reset” section.
Close the dispenser door.
The dispenser is now ready to operate.

REMOVE AN EMPTY FLAVOR TANK
Place a container under the product dispensing block to catch any
residual flavor and to prevent spills.
Press the Flavor button for the tank to be removed. Before the red light
on the Flavor button goes out, press and hold the Clean button for 2
seconds.
Allow the pump system to empty all residual product.
The Clean button is located on the bottom left of the button panel on the
dispenser door.
When the tank and pump are empty, press the Clean button again to
cancel the remainder of the clean cycle.
Open the dispenser door and slide the tank shelf forward.
Lift up the empty flavor tank out of the pump body and remove it.
Rinse, wash, rinse, and sanitize the flavor tank, following the
instructions in “Cleaning flavor tanks and caps”.
NOTE: Always clean empty tanks before re-using or storing them.
Follow the “Install & Fill a Flavor Tank” instructions on page 9 when you
place an empty tank in the dispenser.