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FlavorShot by SureShot™
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AC-FS5
erations Manual
D-19-002 Rev B
Safety Precautions 4
Inspection for Damage 5
Uncrating the Dispenser 5
Reshipment 5
Electrical Requirements 6
Electrical Servicing 6
Installation & Location of Dispenser 6
Starting Dispenser 7
Clean before Use 7
Loading Dispenser 8
Install Tank 9
Fill Tank 9
Prime Tank Pump 9
Remove Empty Flavor Tank 10
Refill & Reset Flavor Tank 11
Operating Instructions 12
Button Panel 12
To Dispense Flavor 13
Drink Count Data 13
Low Level Indicator 14
Low Level Lockout 14
LCD Display 15
Cleaning 16
Dispenser Components 16
Exterior 16
Product Dispense Block 17
Catch Tray 17
Flavor Tank – not in Dispenser 17
Tank & Pump System 18
Cleaning Schedule 20
Maintenance – General 20
– Tube Maintenance 20
– Check Valve 21
Troubleshooting 22
Warranty 27
Figures
1. FlavorShot 5 Dispenser 3
2. Loading Tanks 8
3. Button Panel 12
4. Remove Check Valve 21
5. Check Valve – input 21
6. Check Valve – output 21
7. Wiring Diagram 26
Tables
1. LCD Display 15
Table of Contents
The AC-FS5 FlavorShot by
SureShot™ provides efficient,
accurate, sanitary dispensing of five
flavor products from one easy-to-use
dispenser.
The dispenser delivers flavors in preset, portion-controlled quantities
using unique, patent-pending
technology.
General Features
• dispenses 5 flavors
• fast, easy, accurate portions
• standard or customized
programming of flavor portions
and flavor combinations
• infrared programmability for
flavor amounts
• patent-pending technology
• low level indication
• low level lockout
• special Non-Drip System
eliminates product waste and
countertop spills
• drink count data
• sanitary
• designed for up to 7.5” (19 cm)
cup height
• compact countertop design
• one year on-site warranty
General Specifications
• A/C Supply Voltage: 120 VAC,
60 Hz, 1Ph, 15 Amp
• Stainless steel construction
D-19-002 RevB
2
TO OPERATE:
middle row – select modifier (if required)
top row – select size
Capacity: 5 x 950 ml tanks
Weight: 45 pounds (empty dispenser)
Dimensions: 24” L x 8” W x 17½” H
1. Place cup on catch tray
2. Press buttons for product desired:
Fig 1 FlavorShot 5 Dispenser
bottom row – select flavor
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FLAVORSHOT-5 DISPENSERS
OPERATIONS MANUAL
Please Read this Manual NOW…
Retain it for Future Reference
FlavorShot by SureShot™dispensers deliver automatically controlled
portions of flavors, such as French vanilla, hazelnut and others, for addition
to hot coffee, iced coffee, and other beverages or desserts.
Our factory has pre-configured your dispenser to deliver flavor shots
in quantities specified by your company. Flavor selections are made using
touch buttons on the front panel. Each button is set independently to
dispense a specified amount of flavor within a pre-determined range, e.g. 1
ml, 1.4 mls, 2 mls, etc. The multi-functional button panel enables you to
dispense the correct amount for each of your cup sizes and your beverage
recipes.
The flavors are stored in sanitary tanks within the dispenser.
These dispensers are not to be used for products requiring
refrigeration.
Operating the dispenser is a simple two-step process:
1. Place cup under the product dispensing block.
2. Press buttons for the desired flavors.
Safety Precautions
• Always plug the dispenser into an approved electrical
outlet.
• The dispenser includes a microcontroller and must be
operated on grounded electrical wiring at all times.
• Unplug the dispenser from its electrical source before
servicing.
• Do not immerse the dispenser in water.
• Observe all safety precautions with this dispenser that
you would with any electrical appliance.
4
INSPECTION FOR DAMAGE
When you receive the dispenser, inspect the exterior of the shipping
container for damage. Note any damage in detail.
Uncrate the dispenser at once (following the instruction sheet inside
the top flaps of the box. These instructions are reproduced below).
Examine the dispenser for damage. Report any damage to the
transportation company immediately. File a claim for damages promptly.
Your immediate inspection protects you against loss since A. C.
Dispensing Equipment Inc. is not responsible for damages incurred during
shipment. Notify A.C. Dispensing Equipment Inc. No returns will be
accepted without prior approval. Obtain an authorized return number by
contacting SureShot Dispensing Systems® Technical Assistance Center at
1-888-777-9990 or 1-902-865-9602.
UNCRATING THE DISPENSER
Caution: Always lift the dispenser from the bottom.
Do not lift the dispenser by the door – that may damage the
dispenser.
To uncrate, follow these instructions:
1. Position the box with the “This Side Up” arrow pointing upward.
2. Turn the dispenser box on its side.
3. Remove the packaging material at the bottom.
4. Install legs by screwing each leg into the bottom of the dispenser.
Tighten by hand until snug.
5. Turn the dispenser box to the upright position.
6. Remove the cardboard box by lifting it up and off. Remember not
to lift the dispenser by the door.
7. Remove the plastic protective covering from the stainless steel
exterior of the dispenser, by peeling it off. To peel, hold the
dispenser firmly at the top and peel from top to bottom.
8. Attach the catch tray to the dispenser.
9. Prior to use, read the Operations Manual. Store it for future use.
NOTE: The box may be stored for future shipping.
RESHIPMENT
Packaging for re-shipment is done in the reverse order of uncrating. If
packaging is not available, it can be purchased locally or from our factory
by request. Any damage occurring in transit of the returned goods caused
by improper packaging is not considered a defect covered by Warranty.
5
ELECTRICAL REQUIREMENTS
Be sure the current at the power source receptacle is: 120 VAC, 15
Amp, 1 ph, 60 Hz.
The power cord is furnished with a UL-approved 3-prong attachment
plug. This plug is designed to fit a receptacle with provisions for a
grounding stud. The dispenser includes a microcontroller and must be
operated on grounded electrical wiring at all times. Failure to do so will
void the Warranty.
ELECTRICAL SERVICING
Electrical servicing must be carried out by a qualified technician. The
Warranty will be null and void if the dispenser is serviced by unqualified
personnel.
NOTE – WARRANTY:
The Warranty will be null and void if the dispenser is serviced by
unqualified personnel. Service under Warranty must be approved and
dispatched by A. C. Dispensing Equipment Inc. before the service
technician is dispatched. Contact the SureShot Dispensing Systems®
Technical Assistance Center at 1-888-777-9990 or 1-902-865-9602 for
approval. The customer is responsible for all costs not approved by A. C.
Dispensing Equipment Inc.
INSTALLATION AND LOCATION OF THE DISPENSER
• Place the dispenser where it will best serve your operation.
• Counters, platforms, or shelves should be strong enough to
support the dispenser and full containers of flavor. The empty
dispenser weighs 45 pounds.
• Place the dispenser at the appropriate serving height so that
people drawing product from the dispenser can operate the
buttons as well as easily place and remove cups.
• Do not block the vents at the rear of the dispenser. The vents
must be free and open to ensure proper operation of the
ventilation system and to prevent over-heating and damage to the
system.
• Do not place the dispenser too close to a source of heat or
moisture. Maintain air space on all sides.
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• The dispenser should be placed on a level surface or leveled by
adjusting the legs by turning them slightly. To ensure the
dispenser is level, place a bubble level on the top of the dispenser
during any adjustments.
• Do not remove the legs from the dispenser or allow the dispenser
to sit flat on the counter. Make sure the adjustable 4-inch legs at
the four corners of the bottom of the dispenser are in place. Note
that these legs are adjustable and they are secure even though
they may appear to be loose.
Removal of the legs automatically voids the Warranty.
STARTING THE DISPENSER
CAUTION: Before starting the dispenser, make certain that all Installation
instructions have been followed.
To start the dispenser:
1. Plug the power cord into the proper 110/120 VAC electrical outlet.
2. Turn the Power Switch “ON”. The switch is recessed on the lower
left side of the dispenser.
3. The LCD window will display “Wait” and then a series of 5 dots will
appear. This indicates that all 5 tank pumps are operating. If the
symbol ^ appears anywhere in this row of dots, it indicates that
pump has failed to register. For example, “Wait ..^..” indicates the
pump for tank 3 is not registered and pump 3 will not dispense
flavor. See Troubleshooting, Page 22.
Otherwise, “Wait .….” indicates all pumps are communicating.
4. Make sure the dispenser door is closed.
5. Push one of the Flavor buttons and then a Size button on the front
panel and listen to hear the pump cycle. This confirms that the
dispenser is operating.
6. If the dispenser does not appear to be operating, check to make
sure that it is plugged in, that it is turned ON and that the power
source is active. If the dispenser still does not operate,
immediately call the SureShot Dispensing Systems® Technical
Assistance Center at 1-888-777-9990 or 1-902-865-9602.
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CLEAN BEFORE USE
BEFORE FIRST USE OF THE DISPENSER
• Make sure you clean the dispenser thoroughly. See Cleaning
Instructions for the Exterior of the Dispenser and the Dispenser
Components on page 16.
• All flavor tanks, caps and tank pumps must be cleaned before use.
See page 18.
LOADING THE DISPENSER
FlavorShot by SureShot™ dispensers are manufactured to deliver
flavors from plastic tanks stored within the dispenser. Flavors may be
transferred from original containers into clean, sanitized tanks, which are
loaded into the dispenser. The flavor tanks sit in pumps which must be
primed before flavor is dispensed.
Tanks must be primed after the initial filling, after cleaning, and
whenever a tank has been emptied. See Instructions on page 9.
Tanks may be refilled as desired. Always refill to the “Full” line near
the top of the tank. Always Reset the system after a tank has been refilled.
See Reset Instructions on page 11.
Fig 2. Loading flavor tanks
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INSTALL, FILL AND PRIME FLAVOR TANKS (See Fig 2)
• Ensure tank and cap are cleaned and sanitized before tank is filled.
TO INSTALL TANK:
1. Open the dispenser door.
2. Slide the tank shelf forward.
The shelf holds 5 flavor tanks, to your company’s specifications.
3. Install tanks:
a. Before installing tank, apply a small amount of food-grade
lubricant to the O-ring on the outlet at the bottom of the tank.
b. Place the flavor tank(s) into the appropriate dispenser flavor
pump(s).
NOTE: Twist the tank sideways slightly to fit it properly in the pump.
Do not force the tank into the pump. When the tank fits properly, it
will not lift easily out of the pump.
TO FILL TANK:
4. Fill tank:
Remove the tank cap and fill the tank with the appropriate flavor to the
“Full” line on the tank.
Press the Flavor button for the tank filled.
Press the Reset button.
The LCD will display “Reset - Full” or “Reset- Low Fill”.
Press the Reset button until “Reset - Full” is displayed.
CAUTION:
The accuracy of the low-level indicator and lockout
depend on filling the tank to the level indicated in the LCD
message.
5. Place a cleaned, sanitized cap on the flavor tank.
6. Repeat Steps 1 – 5 to fill other tanks as necessary.
7. Check to ensure the flavor delivery tube from the pump is clear
and attached to the product dispensing block, with no kinks or
pinches. Do not pull or stretch the flavor delivery tube.
TO PRIME TANK PUMP:
8. Prime the pump.
As the pumps are being primed, the dispenser will automatically track
the flavor removed from the tank. The prime feature can be used for
individual tanks.
To Prime individual tank
:
1. place empty cup or container under the product dispense block
2. press the individual flavor button
3. press the PRIME button and hold for 2 seconds. The PRIME
button is located at the bottom right of the button panel.
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