Sure Heat SGR30M User Manual

USE AND CARE MANUAL

For Model SGR30MLP

Stop! Missing a part? DO NOT RETURN PRODUCT TO STORE

STOP!

Missing A Part?

Do Not Return Product!

The store where you made the purchase does not stock

rts for this item. If you n

pa

missing or damaged, please call Customer Service at 1-800-229-5647.

us between 8:00 AM and 5:00 PM Eastern Time, Monday through Friday

Call

or visit our website at www.sureheat.com

FOR YOUR SAFETY:

1. Read this Manual before attempting to assemble or operate your grill.

2. Follow all safety instructions.
Check for leaks according to t h e directions in this Manual before operating your grill,

3.

even if purchasing an assembled grill.

4. Keep this Manual for future reference.

5. Contact 1-800-229-5647 should you need assembly assistance or have any questions.

THIS GRILL IS FOR OUTDOOR USE ONLY.

If stored indoors, then detach and leave propane cylinder outside.

eed parts, whether they are

General Safety Instructions

IMPORTANT SAFETY INFORMATION

Read this manual carefully before using your grill to reduce the risk of fire, burn
hazard or other injury.
Extreme care should be used because of the high temperatures produced by this
appliance. CHILDREN SHOULD NOT BE LEFT NATTENDED IN AN AREA

WHERE THE GRILL IS BEING OPERATED.

This appliance must be kept clear from combustible materials, gasoline or oth er flammable vapors and liquids. Do not
allow flammable materials to come in contact with grate, burner or hot surfaces.
Use only outdoors and provide good ventilation to avoid carbon monoxide buildup which could result in injury or death.
Do not repair or replace any part of this appliance unless it is specifically recommended in this manual. A
qualified service technician should conduct all other service.

Follow the installation and servicing instructions provided with this product. Have your grill installed by a qualified ser
vice technician.
Locate the main gas supply valve so that you know how to shut the gas off to your grill.
If you smell gas, make sure all gas connections are tight before operation. If you continue to smell gas call a qualified
technician.
When lighting a burner, always pay close attention to what you are doing and be certain you ar e pushing the igniter
that lights the burner you intend on using.
Always keep your face and body as far away as from the grill as possible when lighting to reduce the risk of burn.
Extinguish all flames and do not smoke while engaging gas and igniting the grill.

RECOGNIZE SAFETY SYMBOLS, WORDS AND LABELS

WARNING indicates a potentially hazardous situation which, if
not avoided, could result in death or serious injury.

NOTE indicates an important piece of information that needs to
be observed to ensure the proper operation of your grill.

INSTALLER:

Please retain these instructions with the owner so that they may maintain them for
future reference.

General Safety Instructions

f

N

N

t

N

t

r

!

! !

!

!!!

Do not use the rotisserie in the rain.

This appliance (rotisserie motor) is equipped with a
three-prong (grounding) plug for your protection against
shock hazard and should be plugged directly into a
properly grounded three-prong receptacle. Do not cut or
remove the grounding prong from this plug.

▲ WARNING

!

▲ WARNING

Electrical Grounding Instructions

▲ WARNING

Note: Do Not operate the main burners and infrared
back burner at the same times. This can cause warping of
the roll top grill hood.

▲ WARNING

Do not use the grill in garages, breezeways, sheds or any
enclosed area. Never operate the grill in enclosed areas as
this could lead to a carbon monoxide buildup, which could
result in injury or death. Place the grill on a level surface.
Avoid moving the grill while it is operation.

▲ WARNING

Keep any electrical supply cords and the fuel supply hose
away from any heated surfaces.

▲ WARNING

The Spare L.P. Gas Tank Barrier must be installed to
prevent storage of spare L.P. Gas Tanks. Failure to comply
with these instructions could result in a fire or explosion
that could cause serious bodily injury, death, or property
damage.

TESTED IN ACCORDANCE WITH ANSI
Z21.58b-2005/CSA 1.6b-M02 STANDARD FOR
OUTDOOR COOKING GAS APPLIANCES.
THIS GRILL IS FOR OUTDOOR USE ONLY.

Check your local building codes for the proper method o
installation. In the absence of local codes, this unit should be
installed in accordance with the

ational Fuel Gas Code No. Z223.1-2002 and the

ational Electrical Code ANSI/NFPA No. 70-1990

▲ WARNING

Always have a qualified service technician perform difficul
conversions or modifications.

▲ WARNING

ever attach an unregulated gas line to the appliance.
Connection to an unregulated gas line can cause excessive hea
or fire.

▲ WARNING

CALIFORNIAPROPOSITION 65 - WARNING: The

Burning of gas cooking fuels generates some byproducts

which are on the list of substances which are known by the

State of California to cause cancer or reproductive harm.

California law requires businesses to warn customers of

potential exposure to such substances. To minimize exposure

to these substances, always operate this unit according to the

use and care manual, provide good ventilation when cooking

with gas.

FOR YOUR SAFETY

DO NOT store or use gasoline or other flammable

This appliance is not intended to be installed in or

on recreational vehicles

or boats.

vapors and liquids in the vicinity of this or any othe
appliance.

An LP cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.

▲ WARNING

DO NOT try lighting this appliance without reading the
“LIGHTING INSTRUCTIONS” section of this manual.

FOR OUTDOOR USE ONLY

Grill Features

1
2
3

4

5

6

7
8

1. Roll top grill hood 9. Hood Handle

9

10
11

12
13

14

15

2. Rear Infrared Burner 10. Warming shelf

3. Rotisserie Motor 11. Rotisserie Spit and Forks

4. Grilling/Cooking surface 12. Side Burner

5. Side Shelf 13. Control knob: Side IR Burner

6. Rear IR control knob 14. Electronic igniter: main & side burner

7. Control knobs: main burners 15. Cart with door

8. Control knob: bottom IR burner

Grill Assembly

IMPORTANT: Remove all protective film from
stainless steel parts to assembly/use. This film
is installed at the factory to prevent damage that
could occur during shipment and handling.

LEFT SHELF ASSEMBLY

1. Attach the left shelf by inserting the four bolts on
the side of the grill head into the holes on the left shelf.
(See Fig. 1)

2. Fasten the four bolts to secure the shelf. (See Fig. 2)

3. Install one self tapping screw into the bottom front hole
of the shelf to lock shelf in place. (See Fig. 3)

SIDE BURNER PARTS ASSEMBLY

1. Remove side burner assembly from packaging.
(See Fig. 4)

2. Attach the side burner by inserting the four bolts on

the side of the grill head into the holes on the side burner.

(See Fig. 5)

3. Fasten the four bolts to secure the shelf. (See Fig. 6)

Fig. 1

Holes

Bolts

Fig. 2

Fig. 5

Fig. 6

Self tapping
screw

Fig. 3

Fig. 4

Grill Assembly

N

N

4. Install one self tapping screw into the bottom front hole

of the shelf to lock shelf in place. (See Fig. 7)

5. Remove the nut from the orifice end of the side burner
assembly. (See Fig. 8)

6. Cross the orifice of the side burner assembly through
the hole on the bracket of the side IR burner, use the
nut to secure the orifice in position. (See Fig. 9)

7. Slide the valve assembly through the center hole in the

front of the shelf. (See Fig. 10)

8. Insert one valve screw through the bezel and in to the
side burner valve and tighten. Next, install the second
valve screw through the bezel and tighten. Make sure
the bezel is installed with the "H" facing the igniter hole.
(See Fig. 11)

9. Install metal knob, making sure to line up the flat side of
the valve stem with the flat side of the knob stem.
(See Fig. 12)

10. Install grate over side burner. (See Fig. 13)

Self tapping screw
Self tapping screw

Orifice

ut

Fig. 7

Fig. 8

Fig. 11

Fig. 12

Side burner
assembly

Orifice

ut Side IR

burner

Fig. 9

Bracket

Side burner valve

Fig. 10

Grill Assembly

IGNITER ASSEMBLY

1. The battery, igniter cap must be installed before using.

2. Slide the threaded part of the igniter through the mounting
bracket and then through the igniter hole in the front of the
side burner shelf, then install the locknut. (See Fig. 14)

3. Install the battery, positive side outside. (See Fig. 15)

4. Screw igniter cap onto igniter. (See Fig. 16)

5. Attach one end of the side burner wire to the terminal

spade of the side burner electrode. (See Fig. 17)

7. Attach the four (4) wires coming out from the side of the grill
and the side burner wire to the igniter terminals.

(See Fig. 18)

Fig. 13

NOTE: It does not matter which wire goes to which

terminal on the igniter.

Fig. 17

Fig. 14

Fig. 15

Fig. 18

Fig. 16

Grill Assembly

g

INTERIOR PARTS ASSEMBLY

1. Insert the top row of flavor grids into the cutouts with triangle

ridges facing up. (See Fig. 19)

2. Install cooking grates on the ledges provided on the grill to

create your cooking surface. (See Fig. 20)

3. Rest warming shelf on the bracket on the hood support.
(See Fig. 20-21)

4. Put the drip pan onto the drip pan guides under the grill
head.

(See Fig. 22)

5. Put the two hooks of the cart brace into the two slots on the

Cart base. (See Fig. 23)
6, Install one self tapping screw on the cart back to secure the

cart brace in position. (See Fig. 24)

Fig. 19

Fig. 20

Fig. 23

Fig. 24

Drip pan

uides

Fig. 21

Fig. 22

Drip pan

Gas Requirements

L.P. GAS INSTALLATION

Sonoma Gas Grills are set to operate with L.P. gas and come with a high capacity hose and regulator assembly.

ote: Only use the pressure regulator and hose assembly supplied with the grill or a replacement pressure

(N
regulator

lb. L.P. cylinder. L.P. Cylinders are not included with the grill. L.P. Cylinders can be purchased separately at an

20
indepe

L.P. TANK INFORMATION

Never use a dented or rusted L.P. tank or cylinder with a damaged valve.
L.P.

The device shuts off the flow of gas to a cyli nder after 80% capacity is reached. This limits the potential for release of

gas when the cylinder is heated, averting a
The

nnection No. 510 in the standard for compressed gas cylinder valve outlet and inlet connection ANSI/CGAV1.

co
Cylind
overfill protection device, OPD, on it.)
The

cylinders of the U.S. Department of Transportation (D

“Cylind

and hose assemblies specified by Sonoma). This assembly is designed to connect directly to a standard

ndent dealer.

cylinders are equipped with an O.P.D (Overfilling Prevention Device).

fire or possible injury.

L.P. cylinder must have a shut-off vlave terminating in an L.P. gas supply cylinder outlet specified, as applicable for

ers must not be stored in a building, garage, or any other enclosed area. (The L.P. cylinder must have an

L.P. gas supply cylinder must be co

ers, Spheres and Tubes for the Transportation of Dangerous Goods.”

nstruct

ed and marked in accordance with

OT) or the National Standard of Canada, CAN/CAS-B339

the specifications for L.P. gas

TANK USE

L.P.

• When turning the L.P. tank on, make sure to open the valve SLOWLY two (2) complete turns to insure proper
flow. Most gas tanks now come equipped with a leak detector mechanism internal to the tank, when gas

gas

allowed to escape rapidly it shuts off the gas supply. Opening the valve rapidly may simulate a gas leak,

is
causing
insure

• When not in use, gas supply cylinder valve is to be in the “OFF” position.

• The tank supply system must be stored upright to allow for vapor withdrawal.

• The regulator and hose assembly must be inspected before each use of the grill. If there is excessive abrasion or
wear

• Cylinders must be stored outdoors out of the reach of children and must not be stored in a building, garage or any
other enclosed area.

• Only a qualified gas supplier should refill the L.P. tank.

• Do not store a spare L.P. gas cylinder under or near the grill.

the safety device to activate, restricting gas flow causing low flames. Opening the valve slowly will

this safety feature is not falsely triggered.

or if the hose is cut, it must be r

eplaced prior to the grill being used again

.

LP Gas Cylinder Installation

!

!

▲ WARNING

A frosty cylinder valve indicates possible gas over fill. Close the LP valve and call your dealer
immediately.

▲ WARNING

1. Never store any extra cylinder under or near your grill.

2. Never fill your cylinder over 80% full by weight. This may cause release of gas from the safety
relief valve.

3. If the information in points 1 and 2 above is not followed exactly, a fire causing death or
serious injury may occur.

1. The gas supply must be turned off at the LP gas supply cylinder when this gas grill is not in
use.

2. Storage of this gas grill indoors is permissible only if the cylinder is disconnected and
removed from the gas grill.

3. Cylinders must be stored outdoors out of reach of children and must not be stored in a
building, garage, or any other enclosed area.

LP Gas Cylinder installation:

1, Pull the Cylinder lock ring up and put the
cylinder in the hole on the cart base.
(See Fig. 25)
2, Put the ring on the neck of the cylinder to
lock the cylinder on position.
(See Fig. 26)

Cylinder lock ring

Fig. 25

Fig. 26

Pre Operation Leak Testing

GENERAL INFORMATION

Although all gas connections on the grill are leak tested prior to shipment, a complete gas tightness check must be
performed
being applied to the unit. Periodically check the whole system for leaks and immediately check the system if the smell
of

gas is detected.

BEF

Do not smoke while leak testing. Extinguish all open flames. Never leak test with an open flame.

Mix

a solution of equal parts mild detergent or liquid soap and water.

TESTING

1. Turn off the burner control knobs.

2.

Turn the top knob of the fuel supply cylinder counterclockwise (right to left) two (2) rotations to open.

3. Apply the soap solution to connections of the fuel supply assembly. If no soap bubbles appear, there is no gas leak.
If bubbles form at the connections, a leak is detected. If a leak is detected, immediately turn off the gas supply,
tighten any

4.

Turn off the knob on the fuel supply cylinder.
Turn on the burner control knobs for a moment to release the pressure in the hose, then turn the control knobs back

5.
off.

6.

Wash off soapy solution with cold water and towel dry.

at the installation site due to possible shifting

ORE TESTING

leaking fittings, turn gas on, and repeat steps 13.

during shipment, installation or excessive pressure unknowingly

eck all gas supply fittings before each use and each time the gas supply cylinder is connected to the regulator.

Ch
Have

a qualified service technician leak test the grill any time a part of the gas system is replaced.

It is also recommended to perform a leak test at least once a year whether or not the L.P. gas supply cylinder has

disconnected.

been

E:

NOT
When

leak testing this appliance, make sure to test and tighten all loose connections, including the side burner.
A slight leak in the system can result in a low flame,
equipped with a leak detector mechanism internal to the tank, when gas is allowed to escape rapidly, it shuts

off the gas supply. A leak may significantly reduce the gas flow making the grill difficult to light or causing low
flames.

NOT

E:

you cannot stop a gas leak turn off the gas supply and call your local gas or the dealer you purchased

If

appliance from. If necessary, replace the faulty part with the manufacturerʼs recommended replacement

the
part.

A slight leak could cause a fire.

or hazardous condition. Most L.P. gas tanks now come

Lighting the Grill

BEFORE LIGHTING

Important! Before Lighting:

• Check the gas supply line for cuts, wear or abrasion.

• Always keep your face and body as far away from the grill
as possible when lighting.

GRILL BURNER LIGHTING

Fig.27

Lighting the Grill with electronic igniter

1. Make sure all control knobs are in the “OFF” position.

2. Open the gas supply valve located on top of your L.P. tank.

ATTENTION: When turning the L.P. tank on, make sure to
open the valve very SLOWLY t wo (2) comp lete turns to
insure proper gas flow.

3. Always open the hood before attempting to light.

4. Push and turn one of the control knobs counter clockwise to
the “HIGH” position and immediately press the electronic
igniter button. You will hear a snapping sound. It may be
necessary to hold the electronic starter button for about 4
seconds. (See Fig. 27)

NOTE: If the burner does not light in 4 seconds, turn the
knob to the “OFF” position and wait 5 minutes before tryi
ng again.

5. Repeat above steps to light remaining burners.

Match Lighting

If by chance the electronic igniter does not light the burner,
the burner may be lit with a match attached to the match
extender, located on the inside of the cart door.

Fig.28

Crossover burner

Fig.29

Keep your face as far away from the grill surface as possible
and pass the match extender through the spaces in the grill
grates to the ports of the back crossover burner between the
flavor grids. Position the match near the burner
ports and push and turn the control knob counter clockwise to
the “HIGH” position. (See Fig. 28-29)

The match extender can be stored inside the cart door by
sliding the extender ring through the opening on the inside,
back of the cart door. (See Fig. 30)

NOTE:
If the grill will not light after several attempts see
the trouble-shooting section of this manual. Turn the
control knobs to the OFF position when not in use.

Fig.30

Using the Grill and Side Burner

GRILL LOCATION

Do not use the grill in garages, breezeways, sheds or any enclosed area. Never operate the grill in
enclosed areas as this could lead to a carbon monoxide buildup, which could result in injury or
death. Place the grill on a level surface. Avoid moving the grill while it is operation.

NOTE: The grill will operate best if it is not facing directly into the wind.

Clearance to combustible construction - A minimum of 13" from the sides and back must be maintained from
the gas grill above and below the cooking surface to adjacent vertical combustible construction.

Clearance to non-combustible construction - A minimum of 6" clearance from the back of the grill to
non-combustible construction is required for the lid to fully open.

Storage of an outdoor gas cooking appliance indoor is permissible only if the cylinder is disconnected and
removed from the appliance.

GENERAL RULES

Do not leave the grill unattended while cooking!

1. Make sure the grill has been leak tested and is properly located.

2. Light the grill burners using the instructions provided in this manual.

3. Turn the control knobs to desired temperature “High, Medium, or Low” and preheat the grill for 10 minutes
before cooking.

4. Adjust heat settings to meet your cooking needs for desired results.

5. Allow grill to cool down, wipe off any splatters or grease and clean the drip tray as needed.

6. Do not put a cover on the grill while it is still hot as it could start a fire.

SIDE BURNER LIGHTING

Push and turn the control knob to the “HIGH” position and
immediately press and hold the electronic igniter button.
You’ll hear a snapping sound. It may be necessary to hold
the electronic starter button for about 4 seconds. If the
burner does not light in 4 seconds, turn the knob to the
“OFF” position and wait 5 minutes before trying again.
(See Fig. 31)

MATCH LIGHTING

If by chance the electronic igniter does not light the burner,
the burner may be lit with a match. Attach the match to the
match extender, located inside the right cart door.

Keep your face as far away from the grill surface as possible
and hold a match, attached to the match extender, near the
burner ports, then push and turn the control knob counter
clockwise to the “HIGH” position.

Fig. 31

Using the Rotisserie Burner

The grill rotisserie system is designed to cook items from the back using infrared heat. The rotisserie burner is an
infrared type which provides intense searing radiant heat. Preferred by chefs over other cooking methods, this intens
e heat sears in the natural juices and nutrients found in quality cuts of meats.

NOTE: The rotisserie spit rod is centered between the grill hood and the burners. It may be necessary to
remove the grates and flavor grids when cooking larger portions of meat on the rotisserie. This is by design,
since this configuration gives you the most possible room above and below the rod for larger pieces of meat.

Once lit, the rotisserie burner will reach cooking temperature in 1 minute. The orange/red glow will even out in about 5
minutes. The rotisserie motor is equipped with metal gears and is capable of turning up to 12 lbs. of food. The motor is
mounted on a bracket on the left side of the grill by sliding the motor over the bracket with the cord facing the back of
the grill. Make sure the rotisserie motor is completely seated on the bracket prior to operating. Make sure the rotisserie
cord is away from any hot surfaces.

ATTACHING THE ROTISSERIE

The motor is mounted on a bracket on the left side of the
grill by sliding the motor over the bracket with the cord fac
ing the back of the grill. (See Fig. 32)

With the rotisserie motor in place and plugged into an
electrical outlet, it is now ready to operate. Slide one of th
e meat forks onto the rod (prongs facing away from the
rounded end). Push the rod through the center of the foo
d, then slide the second meat fork onto the rod (prongs
toward the food). Center the food to be cooked on the rod,
then push the meat forks firmly together. Tighten the
thumb screws. It may also be necessary to wrap food wit
h butcher’s string, (never use nylon or plastic string) to
secure loose portions. (See Fig. 33)

Once the food is secure, insert the pointed end of the
rotisserie rod into the motor assembly and rest the other
end on the support on the right hand side of the grill. (If
needed, remove the cooking grates for more room). Turn
the power switch to the “On” position to start the rotisseri
e motor.

NOTE: Remove the rotisserie when not in use. Store
the unit indoors when not in use. Remove warming
shelf when using rotisserie.

Fig. 32

Pointed end of the rod

Fig. 33

Rotisserie Lighting/ Care and Maintenance

ROTISSERIE LIGHTING
Open the lid. Push and turn the control knob for the rotisserie count­er clockwise to the “HIGH” position.
Wait 5 seconds. Then press and hold the electronic igniter but­ton. You’ll hear a snapping sound. If the burner does not light in 4
seconds, turn the control knob to OFF and wait 5 minutes before
trying again. Once lit, turn the control knob to the desired setting.
(See Fig. 34)

If the igniter does not function, the burner can be lit by holding a
lit match to the burner while the control knob
is turned counter clockwise to “HIGH”. (See Fig. 35)

NOTE: After the first use the stainless steel around the burn­er will darken. This is a normal reaction of premium stainless
steel to heat and is not a defect. The infrared panel will also
darken after initial use. This is also a normal occurrence.

Fig. 34

DRIP TRAY

The drip tray should be cleaned periodically to prevent heavy buildup of debris.

NOTE: Allow the drip tray to cool before attempting to clean.
Important: Do not leave the grill outside during inclement weather unless it is covered. Rain water can collect

inside of the grill, the grill cart or the drip tray if left uncovered. If the drip tray is not cleaned after use and the
grill is left uncovered, the drip tray will fill with water causing grease and water to spill into the grill cart. We reco
mmend cleaning and storing the drip tray after every use.

COOKING GRATES

The cooking grates can be cleaned immediately after cooking is completed and after turning off the grill. Wear a barbecue
mitt and scrub the cooking grates with a damp cloth. If the grill is allowed to cool down, cleaning the grates will be easier
if removed from the grill and cleaned with a mild detergent.

STAINLESS STEEL

After initial usage, areas of the grill may discolor from the intense heat given off by the burners, this is normal.

Fig. 35

Purchase a mild stainless steel cleaner and rub in the direction of the grain of the metal. Specks of grease can gathe r
on the surface of the stainless steel and bake on to the surface and give a worn appearance. For removal, use a non ­abrasive oven cleaner in conjunction with a stainless cleaner.

NOTE: Always scrub in the direction of the grain.
IGNITER ACCESS (UNDER SIDE BURNER SHELF)

To remove igniter, unscrew igniter push button and locking nut from front panel of the side burner and igniter will fall out
through the bottom

Troubleshooting Your Grill

GENERAL TROUBLE SHOOTING

You should inspect the burners at least once a year or immediately if any of the following conditions occur:

• The smell of gas.

• Flames appearing mostly yellow. (some yellow at the tips is OK)

• The grill will not get hot enough.

• Burners make a snapping noise.

• The grill heats unevenly.

SPIDER

Spider and insects can nest in the burners of this or any other grill and cause the gas to flow from the front of the burner.
This
mak
once a year to reduce this risk.

BEFORE CALLING CUSTOMER SERVICE

If the grill does not function properly, use the following checklist.

PR

Grill will not light when the igniter button is pushed.

AND INSECT WARNING

is very dangerous condition which can cause a fire to occur behind the valve panel, thereby damaging the grill and
ing it unsafe to operate. We recommend you check the grill and remove any spiders, insects and webs at least

OBLEM SOLUTION

Is

your gas supply turned on?

Is there gas in your L.P. tank? Check your gas level.

Is one of your burners turned on? Allow up to four seconds
of

gas flow to ignite.

Is your igniter working?

You should hear a snapping sound when you press

igniter?

the

you hear a snapping sound can you see a spark at

If
the electrodes?

- You will need to remove your cooking

Note
grates and flavor grids to see the electrodes.

Check to see if your igniter battery is installed correctly

the positive side to the outside.

with

Check your igniter battery and replace if needed.

Check for loose wire connections to the igniter or electrodes.

Check to see if debris is blocking the electrodes.

If the igniter is not working can you light the grill with
a match?

Troubleshooting Your Grill

Problem Solution

Grill will not light with a match or low
heat

with dial set to "High" position.

Flame is erratic

• Is your gas supply fully turned on?

• Is there gas in your L.P. tank? Check your gas level.

• Shut off gas supply, disconnect gas line at tank, reconnect
the line to the tank.

• Make sure all the knobs are in the “OFF” position, then
open the gas supply valve on the L.P. tank very slowly 1/4
turn, then open fully (at least two full turns). Check Flame.

• Check to insure the gas supply line or hose is not kinked.

• If only one burner appears low, check and clean the
burner ports if clogged or dirty.

• Check for leaks.

Note: PreH

• Check gas connection
look for kinked hose.

make

sure gas supply valve is fully open.

eating time can take from 5 to 10 minutes.

Flareups

Burner flame is mostly yellow or orange, possibly in
conjunction with smell of gas.

• Gas level may be low.

• Grill may be in need of cleaning.

• Check flavor grids and cooking grates for excess food or
grease buildup.

• Ensure grill is not placed directly in the path of wind.

• Be sure drip tray is clean, (do not use aluminum foil on
drip tray.)

Note:

Some flareups may be inevitable if cooking

greas

y foods.

• Check the burner inlet for obstructions. Particularly at air
s for each burner.

inlet

• Grill may be in an area that is too windy.

Notes

Warranty

LIMITED WARRANTY

Sure Heat Mfg warrants that for the lifetime of the product from the date of purchase, the stainless steel Sure Heat Mfg warrants that for the lifetime of the product from the date of purchase, the stainless steel
panels will not break due to defects in material or workmanship, and that for a period of four years from panels will not break due to defects in material or workmanship, and that for a period of four years from
the date of purchase, the stainless steel burners will be free from defects in material and the date of purchase, the stainless steel burners will be free from defects in material and
workmanship. All other components of this barbecue grill are warranted free from defects in material and workmanship. All other components of this barbecue grill are warranted free from defects in material and
workmanship for one year from the date of purchase. Sure Heat Mfg, at its option, will repair or replace this workmanship for one year from the date of purchase. Sure Heat Mfg, at its option, will repair or replace this
product or any component of the product found to be defective during the warranty period. product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new manufactured or remanufactured product or component. If the Replacement will be made with a new manufactured or remanufactured product or component. If the
product is no longer available, replacement may be made with a similar product of equal value. This is your product is no longer available, replacement may be made with a similar product of equal value. This is your
exclusive warranty.exclusive warranty.

This warranty is valid for the original retail purchaser from the date of initial retail purchase and is This warranty is valid for the original retail purchaser from the date of initial retail purchase and is
not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty parts. not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty parts.

This warranty does not cover normal wear of parts such as scratches and dents of the stainless steel This warranty does not cover normal wear of parts such as scratches and dents of the stainless steel
components or damage resulting from any of the following:components or damage resulting from any of the following:

• negligent use or misuse of the product, including exposing the product to chemicals or cleaning • negligent use or misuse of the product, including exposing the product to chemicals or cleaning
products not approved by Sure Heat Mfg products not approved by Sure Heat Mfg

• corrosion or discoloring due to lack of maintenance, misuse, hostile environments, alterations, accidents, • corrosion or discoloring due to lack of maintenance, misuse, hostile environments, alterations, accidents,
or abuse or neglect or abuse or neglect

• use or installation contrary to specified instructions and applicable building codes, including heating • use or installation contrary to specified instructions and applicable building codes, including heating
the product to temperatures above its rated specifications which can cause considerable warping the product to temperatures above its rated specifications which can cause considerable warping

• disassembly, including removal of the product from a built-in installation • disassembly, including removal of the product from a built-in installation

• damage resulting from accident, alteration, misuse, abuse, hostile environments, or improper installation • damage resulting from accident, alteration, misuse, abuse, hostile environments, or improper installation

• repair or alteration • repair or alteration

• acts of God, such as fire, flood, hurricanes, and tornadoes • acts of God, such as fire, flood, hurricanes, and tornadoes

• gas cylinders, propane tanks or other fuel delivery systems, including connections to a household fuel • gas cylinders, propane tanks or other fuel delivery systems, including connections to a household fuel
supply supply

• usage other than single-family household use such as commercial or industrial use • usage other than single-family household use such as commercial or industrial use

• minor warping or discoloration of parts, which is normal and not a defect under this warranty • minor warping or discoloration of parts, which is normal and not a defect under this warranty

This warranty does not include transportation or shipping costs of any kind. This warranty does not include transportation or shipping costs of any kind.
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.

If the Sonoma Platinum Edition Grill does not operate properly, first thoroughly carry out the instructions If the Sonoma Platinum Edition Grill does not operate properly, first thoroughly carry out the instructions
provided with the unit to ensure that the appliance is installed correctly and check the troubleshooting provided with the unit to ensure that the appliance is installed correctly and check the troubleshooting
section in the use and care manual.section in the use and care manual.

We recommend you return the warranty registration card so that you can be contacted with any questions We recommend you return the warranty registration card so that you can be contacted with any questions
of safety arise that could affect you. The return of the warranty registration card is not a condition for of safety arise that could affect you. The return of the warranty registration card is not a condition for
warranty coverage.warranty coverage.

Because of continuing product improvement these specifications are subject to change without notice.

If you have other questions, please contact Customer Service Hotline

[phone] or visit our website at www.sureheat.com

Distributed by: Sure Heat manufacturing 3130 moon station Rd Kennesaw GA 30144