USE AND CARE MANUAL
For Model SF35PHSSLP
Patio Heater
Stop! Missing a part? DO NOT RETURN PRODUCT TO STORE
YOUR SAFETY:
1. Read this Manual before attempting to assemble or operate your heater.
2. Follow safety instructions.
3. Check for leaks according to the directions in this Manual before operating your heater,
even if purchasing an assembled heater.
4. Keep this Manual for future reference.
5. Contact 1-800-229-5647 should you need assembly assistance or have any questions.
The store where you made the purchase does not stock
parts for this item. If you need parts, whether they are
missing or damaged, please call Customer Service at
Call us between 8:00 AM and 5:00 PM Eastern time, Monday through Friday
or email us at saleshelp@sureheat.com
1-800-229-5647
FOR
Table of Contents
General Safety Instructions...............................................................................
Components & Hardware.................................................................................
Assembly Process............................................................................................
Gas Requirement.............................................................................................
Pre-Operation Leak Testing..............................................................................
Operation..........................................................................................................
Care & Maintenance.........................................................................................
Troubleshooting................................................................................................
Warranty...........................................................................................................
3-5
6
7-8
8
10
11-12
13
14
15
2
General Safety Instructions
IMPORTANT SAFETY INFORMATION
-
This manual contains important information about the assembly, operation and maintenance
of this patio heater. General safety information is presented in these rst few pages and is
also located throughout the manual.
- Keep this manual for future reference and to educate new users of this product. This
manual should be read in conjunction with the labeling on the product.
- Satety precautions are essential when any mechanical or propane fueled equipment is
involved. These precautions are necessary when using, storing, and servicing. Using this
equipment with the respect and caution demanded will reduce the possibilities of personal
injury or property damage.
- The following symbols shown below are used extensively throughout this manual. Always
heed these precautions, as they are essential when using any mechanical or fueled
equipment.
RECOGNIZE SAFETY SYMBOLS, WORDS AND LABELS
WARNING
death or serious injury.
NOTE
proper operation of your heater.
DANGER
▲!
If you smell gas:
1. Shut off gas to the appliance
2. Extinguish any open ame
3. Open lid
4. If odor continues, keep away from the appliance and immediately call your gas supplier or
your re department.
WARNING
▲!
indicates a potentially hazardous situation which, if not avoided, could result in
indicates an important piece of information that needs to be observed to ensure the
1. Do not store or use gasoline or other ammable liquids or vapors in the vicinity of this or
any other appliance.
2. An LP cylinder not connected for use shall not be stored in the vicinity of this or any other
appliance.
INSTALLER: Please retain these instructions for the owner so
that they may keep them for future reference.
3
General Safety Instructions
!
DANGER
▲
Improper installation, adjustment, alteration,
service or maintenance can cause injury or
property damage. Read the installation, operating
and maintenance instructions thoroughly before
installing or servicing this equipment.
!
CAUTION
▲
Children and adults should be alerted to the
hazards of high surface temperatures. Stay away
from these surfaces to avoid burning skin or
igniting clothing.
!
WARNING
▲
WARNING indicates an imminently hazardous
situation which, if not avoided, could result in
death or serious injury.
!
WARNING
▲
DO NOT use the heater in garages, breezeways,
sheds or any enclosed area. Never operate the
heater in enclosed areas as this could lead to a
carbon monoxide buildup, which could result in
injury or death. Place the heater on a level surface.
Avoid moving the heater while it is in operation.
FOR YOUR SAFETY
DO NOT store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.
An LP cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.
!
WARNING
▲
Always have a qualied service technician perform
difcult conversions or modications.
FOR OUTDOOR USE ONLY
!
WARNING
▲
CALIFORNIA PROPOSITION 65 -WARNING:
The burning of gas cooking fuels generates some
by-products which are on the list of substances
which are known by the State of California to
cause cancer or reproductive harm. California
law requires businesses to warn customers of
potential exposure to such substances. To minimize
exposure to these substances, always operate this
unit according to the use and care manual, provide
good ventilation when cooking with gas.
FOR YOUR SAFETY
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish open ame.
3. If odor continues, immediately call your gas
supplier and local Fire Dept.
FOR YOUR SAFETY
Any guard or protective device removed for
servicing the appliance must be replaced prior
to placing back in service.
!
WARNING
▲
Clothing or any other ammable materials should
not be hung from the heater, or placed on or near
the heater.
!
CAUTION
▲
SERVICE SAFTY
Ins tall ation and repair shoul d be don e by a
qualified service person. The heater should be
inspected before use and annually by a qualified
service person. More frequent cleaning may be
required as necessary. It is imperative that the
control compartment, burners, and circulating air
passageway of the appliance be kept clean.
4
General Safety Instructions
!
DANGER
▲
CARBON MONOXIDE HAZARD
- This heater is a combu stion appliance. All
combustion appliances produce carbon monoxide
(CO) during the combustion process. This product
is designed to produce extremely minute, nonhazardous amounts of CO if used and maintained
in accordance with all warnings and instructions.
Do not block air flow into or out of the heater.
Carbon monoxide (CO) poisoning produces flulike symptoms, watery eyes, headaches, dizziness,
fatigue and possibly death. You can't see it and
you can't smell it. It's an invisible killer. If these
symptoms are present during operation of this
product get fresh air immediately!
- For outdoor use only.
- Never use inside house, or other unventilated or
enclosed areas.
- This heater consumes air (oxygen). Do not
use in unventilated or enclosed areas to avoid
endangering your life.
!
DANGER
▲
EXPLOSION - FIRE HAZARD
- Never store propane near high heat, open ames,
pilot lights, direct sunlight, other ignition souces or
where temperatures exceed 120 (49 ).
Propane vapors are heavier than air and can
accumulate in low places. If you smell gas, leave
the area immediately.
- Never install or remove propane cylinder while
heater is lit, if pilot light is lit, or ignition source
and heater are hot to the touch.
- This heat er i s red hot during u se a nd c an
ignite flammables too close to the burner. Keep
ammables at least 2 feet from sides & 3 feet from
top. Keep gasoline and other flammable liquids
and vapors well away from heater.
- The propane cylinder must always be stored
outdoors in a well ventilated space. Never store
propane cylinder in an enclosed area (House,
garage, etc.). If heater is to be stored indoors,
disconnect the propane cylinder for outdoor
storage.
!
WARNING
▲
- This product is fueled by propane gas. Propane
gas is invisible, odorless, and flammable. An
odorant is normally added to help detect leaks
and can be described as a "rotten egg" smell. The
odorant can fade over time so leaking gas is not
always detectable by smell alone.
- Propane gas is heaver than air and leaking
propane will sink to the lowest level possible.
It can ignite from matches, lighters, sparks or
open flames of any kind many feet away from
the original leak. Use only propane gas set up for
vapor withdrawal.
- Propan e ga s sh o uld be store d or us e d in
compliance with local ordinances and codes or
with ANSI/NFPA 58. Turn off propane when not in
use.
!
WARNING
▲
BURN HAZARD
Never leave heater unattended when hot or in use,
Keep out of reach of children.
!
DANGER
▲
Fai lure to comply with the precautio ns a nd
instructions provided with this heater can result
in death, serious bodily injury and property loss
or damage from hazards of fire, explosion, burn,
asphyxiation, and/or carbon monoxide poisoning.
Only persons who can understand and follow the
instructions should use or service this heater.
!
WARNING
▲
California Proposition 65
Combustion by-products produced when
using this product contain chemicals known
to the State of California to cause cancer,
birth defects, and other reproductive harm.
5
Components & Hardware
1
10
2
3
4
5
6
11
12
13
14
1. Cap nuts (3 pcs)
2. Reector
3. Washer
4. Emitter
5. Wire guard
7
8
9
6
6. Access panel
7. Base
8. Cast iron ring weight
9. M6x20 bolts (4 pcs)
10. 3/16 Stainless bolts (4 pcs)
and washers (4 pcs)
11. Post with burner assembly
12. 3/16 Stainless bolts(4 pcs)
13. M5x10 bolt and washer (1pc)
14. Propane Cylinder housing
Assembly Process
S t e p 1 - A tt ac h po st o n t o h o u s i n g ,
using four bolts and washers. Keep the
access panel open.
Step 2- Attach weight to base, using four
bolts.
Step 3 - Attach emmitter assembly to post
using four bolts and washers.
Step 4 - Insert ends of wire guard into holes
in the post ange.
7
Assembly Process
Step 5 - Place washers onto emitter bolts,
then attach reflector to emitter assembly,
using three cap nuts.
Step 6 - Rotate regulator toward opening in
housing. Line up threads on gas cylinder
with those on the regulator. Insert and
rotate cylinder clockwise until tight.
Step 7- Close access panel
.
8
Gas Requirements
L.P. GAS INSTALLATION
Gas Heaters that are set to operate with L.P. gas come with a high capacity hose and regulator assembly.
(Note: Only use the pressure regulator and hose assembly supplied with the heater or a replacement
pressure regulator and hose assemblies ).
1 lb. L.P. cylinder. L.P. Cylinders are not included with the heater. L.P. Cylinders they can be purchased
separately at an independent dealer.
L.P. TANK INFORMATION
Never use a dented or rusted L.P. tank or cylinder with a damaged valve.
The L.P. cylinder must have a shut-off valve terminating in an L.P. gas supply cylinder outlet specified,
as applicable, for connection No. 510 in the standard for compressed gas cylinder valve outlet and inlet
connection ANSI/CGA-V-1. Cylinders must not be stored in a building, garage, or any other enclosed area. (The
L.P. cylinder must have an overll protection device, OPD, and a collar to protect the cylinder valve.)
The L.P. gas supply cylinder must be constructed and marked in accordance with the specications for L.P.
gas cylinders of the U.S. Department of Transportation (DOT) or the National Standard of Canada, CAN/
CAS-B339, “ Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods and Commission.”
This assembly is designed to connect directly to a standard
L.P. TANK USE
• When not in use, gas supply cylinder valve is to be in the “ OFF” position.
• The tank supply system must be stored upright to allow for vapor withdrawal.
• The regulator and hose assembly must be inspected before each use of the heater. If there is excessive
abrasion or wear or if the hose is cut, it must be replaced prior to the heater being used again.
• Cylinders must be stored outdoors out of the reach of children and must not be stored in a building, garage
or any other enclosed area.
• Place dust cap on cylinder valve outlet when ever the cylinder is not in use. Only install the type of dust cap
on the cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result
in leakage of propane.
!
WARNING
▲
DO NOT store a spare L.P. gas cylinder under or near
the heater. Never ll the cylinder beyond 80% full.
If this information is not followed exactly, a
re causing death or serious injury may occur.
9
Pre-Operation Leak Testing
GENERAL INFORMATION
Although all gas connections on the heater are leak tested prior to shipment, a complete gas
tightness check must be performed at the installation site due to possible shifting during shipment,
installation or excessive pressure unknowingly being applied to the unit. Periodically check the whole
system for leaks and immediately check the system if the smell of gas is detected.
BEFORE TESTING
1. Do not smoke while leak testing.
2. Extinguish all open ames.
3. Never leak test with an open ame.
4. Mix a solution of equal parts mild detergent or liquid soap and water.
TESTING
1. Turn off the burner control knob.
2. Apply the soap solution to connections of the fuel supply assembly. If no soap bubbles appear,
there is no gas leak. If bubbles form at the connections, a leak is detected. If a leak is detected,
immediately turn off the gas supply, tighten any leaking ttings, turn gas on, and repeat steps 1-3.
3. Wash off soapy solution with cold water and towel dry.
Check all gas supply ttings before each use and each time the gas supply cylinder is connected
to the regulator. Have a qualied service technician leak test the heater any time a part of the gas
system is replaced.
Also it is recommended to perform a leak test at least once a year whether or not the L.P. gas supply
cylinder has been disconnected.
!
WARNING
▲
When leak testing this appliance, make sure to test and tighten all loose connections. A slight
leak in the system can result in a low ame, or hazardous condition. Most L.P. gas tanks now
come equipped with a leak detector mechanism internal to the tank, when gas is allowed
to escape rapidly, it shuts off the gas supply. A leak may signicantly reduce the gas ow
making the heater difcult to light or causing low ames.
!
WARNING
▲
If you cannot stop a gas leak turn off the gas supply and call your local gas company or
the dealer you purchased the appliance from. If necessary, replace the faulty part with the
manufacturer’s recommended replacement part. A slight leak could cause a re.
10
Operation
Do not attempt to "Light" the Heater if the odor of gas present!!
BEFORE TURNING GAS SUPPLY ON:
1. Your heater was designed and approved for outdoor use only. Do NOT use it inside a building,
garage, or any other enclosed area.
2. Make sure surrounding areas are free of combustible materials, gasoline,and other flammable
vapors or liquids.
3. Ensure that there is no obstruction to air ventilation.
4. Be sure all gas connections are tight and there are no leaks.
5. Be sure the cylinder cover is clear of debris.
6. Be sure any component removed during assembly or servicing is replaced and fastened prior to
starting.
BEFORE LIGHTING:
1. Heater should be thoroughly inspected before each use, and by a qualifi ed service person at least
annually.
2. If relighting a hot heater, always wait at least 5 minutes.
3. Inspect the hose assembly for evidence of excessive abrasion, cuts, or wear. Suspected areas
should be leak tested. If the hose leaks, it must be replaced prior to operation. Only use the
replacement hose assembly specifi ed by manufacturer.
LIGHTING:
1. Remove the Access panel from the heater body exposing the gas regulator and the space for the
propane cylinder.
2. Rotate the valve toward you, so that the attaching threads are visible. Thread the propane cylinder
in place and ensure a tight seal.
3. Lower the propane cylinder into a vertical position and replace the panel.
4. Firmly press down on the control knob and turn left to the 9:00 o'clock position marked "ON".
Release the knob.
5. Hold the pilot control knob in and push the piezo button until the pilot fl ame appears.
6. Continue holding the pilot control knob for up to one (1) minute before releasing. Pilot should
remain lit.
7. Release Control Knob after 60 seconds. Pilot Light will remain lit. If not, return to Step 1.
8. If the pilot light does not come on, repeat Steps 4 and 5. NOTE: If a new tank has been put into
service, allow the gas to replace the air in the line. This can take up to 10 seconds.
9. To start the burner, rotate the Control Knob in a clockwise direction and stop at the desired
temperature position.
11
Operation
Note: If pilot fails to remain lit, all valves should be closed and wait at least 5 minutes before
attempting to light.
If you experience any ignition problem please consult the "Troubleshooting" section in this manual.
Caution:
Avoid inhaling fumes emitted from the heater during initial use. Smoke and odor from the burning of
oils used in manufacturing can cause some smoke and odor. Both smoke and odor will dissipate after
approximately 30 minutes.The heater should NOT produce thick black smoke.
NOTE:
The burner may be noisy when initially turned on. To eliminate excessive noise from the burner, turn
the Control Knob to the PILOT position. Then, turn the knob to the Level of heat desired.
!
WARNING
▲
FOR YOUR SAFETY
Be careful when attempting to manually ignite this heater. Holding in the control knob for more than 10
seconds before igniting the gas will cause a ball of ame
upon ignition.
WHEN HEATER IS ON:
Emitter screen will become bright red due to intense heat.
The color is more visible at night.
Burner will display tongues of blue and yellow ame. These ames should not be yellow or produce
thick black smoke, indicating an obstruction of airow through the burners. The ame should be blue
with straight yellow tops.
If excessive yellow ame is detected, turn off heater and consult the "Troubleshooting" section in this
manual.
RE- LIGHTING:
NOTE:
For your safety, Control Knob cannot be turned OFF without rst depressing Control Knob in PILOT
position and then rotating it to OFF.
Turn Control Knob to OFF.
Wait at least 5 minutes, to let gas dissipate, before attempting to relight Pilot.
Repeat the "Lighting" steps on prior page.
SHUT DOWN:
1. To turn off the heater, rotate the control knob in a counter-clockwise direction to the "ON" position.
The heater will be off, but the pilot light will remain on.
2. To turn off the pilot light, depress the control knob and rotate to
the "OFF" position.
12
Heater will be hot after use. Handle
!
WARNING
▲
FOR YOUR SAFETY
with extreme care.
Care and Maintenance
To enjoy years of outstanding performance from your heater, make sure you perform the following
maintenance activities on a regular basis:
Keep exterior surface clean.
Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.
While cleaning your unit, be sure to keep the area around the burner and pilot assembly dry at all
times. Do not submerge the control valve assembly. If the gas control is submerged in water, DO
NOT use it. It must be replaceed.
Air ow must be unobstructed. Keep controls, burner, and circulating air passageways clean. Signs
of possible blockage include:
•
Gas odor with extreme yellow tipping of ame.
•
Heater does NOT reach the desired temperature.
•
Heater glow is excessively uneven.
•
Heater makes popping noise.
•
Spider and insects can nest in the burners of this or any other heater and cause the gas to
flow from the front of the burner. This is a very dangerous condition which can cause a fire to
occur behind the valve panel, thereby damaging the heater and making it unsafe to operate. We
recommend you check the heater and remove any spiders, insects and webs at least once a year to
reduce this risk.
• Carbon deposits may create a re hazard. Clean dome and burner screen with warm soapy water
if any carbon deposits develop.
Note: In a salt-air environment (such as near an ocean) corrosion occurs more quickly than normal.
Frequently check for corroded areas and repair them promptly.
Location:
1. This portable heater is intended for outdoor
use only. Always ensure that adequate fresh air
ventilation is provided.
2. Alw a ys m a inta i n pr o p er c l eara n ce t o
combustible materials, 18 inches above and a
minimum of 24 inches from the sides.
3. The heater must be fixed on a strong and
stable table.
4. Never operate the heater in an explosive
atmosphere like in areas where gasoline or other
ammable liquids or vapors are stored.
WARNING
▲!
FOR YOUR SAFETY
DO NOT touch or move heater for at
least 45 minutes after use.
Reector is hot to the touch.
Allow reector to cool before touching.
13
Troubleshooting
BEFORE CALLING CUSTOMER SERVICE
If the heater does not function properly, use the following checklist.
If the problem is: Then do this:
Pilot won't light
NOTE: Heater operates at
reduced efciency below
40 and 5 .
Pilot won't stay lit
And this condition exists:
Cylinder valve is closed Open valve
Blockage in orice or pilot tube Clean or replace orice or pilot tube
Air in gas line Open gas line and bleed it (pressing
control knob in) for not more than 1-2
minutes or until you smell gas
Low gas pressure with cylinder
valve fully open
Igniter fails Use match to light pilot; obtain new
Dirt built up around pilot Clean dirt from around pilot
Connection between gas valve
and pilot assembly is loose
Thermocouple is not operating
correctly
Turn cylinder valve OFF and replace
cylinder
igniter and replace
Tighten connection and perform leak
check
Replace thermocouple
Burmer won't light
Burner ame is low
Carbon build-up
Thick black smoke
Gas pressure is low Turn cylinder valve OFF and replace
cylinder
Blockage in orice Clear blockage
Con t r o l kno b is not in ON
position
Gas pressure is low Turn cylinder valve OFF and replace
Outdoor temperature is less
than 40
than 1/4 full
Supply hose is bent or kinked Straighten hose
Control knob fully On C h e c k bu rn er a n d or if ic e s f o r
Dirt or film on reflector and
burner screen
Blockage in burner Remove blockage and clean burner
and tank is less
Turn control knob to ON
cylinder
Use a full cylinder
blockage
Clean reector and burner screen
inside and outside
14
LIMITED WARRANTY
Sure Heat Mfg warrants that the components of this appliance are warranted free from defects
in material and workmanship for one year from the date of purchase. Sure Heat Mfg. at its
option, will repair or replace this product or any component of the product found to be defective
during the warranty period. Replacement will be made with a new manufactured product or
component. if the product is no longer available, replacement may be made with a similar
product of equal value. This warranty does not include transportation or shipping costs of any
kind. This is your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase
and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain
warranty parts.
This warranty does not cover normal wear of parts such as scratches and dents of the
components or damage resulting from any of the following:
negligent use or misuse of the product, including exposing the product to chemicals or cleaning products not
•
approved by Sure Heat Mfg.
corrosion, rust or discoloring of any kind.
•
use or installation contrary to specied instructions and applicable building codes, including heating the product
•
to temperatures above its rated specications which can cause considerable warping
disassembly, including removal of the product from a built-in installation
•
damage resulting from accident, alteration, misuse, abuse, hostile environments, or improper installation
•
repair or alteration
•
acts of God, such as re, ood hurricanes, and tornadoes
•
gas cylinders, propane tanks or other fuel delivery systems, including connections to a household fuel supply
•
usage other than single-family household use such as commercial or industrial use
•
minor warping or discoloration of parts, which is normal and not a defect under this warranty
•
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE
If the appliance does not operate properly, rst thoroughly carry out the instructions provided
with the unit to ensure that the appliance is installed correctly and check the troubleshooting
section in the use and care manual.
We recommend you return the warranty registration card so that you can be contacted with any
questions of safety arise that could affect you. The return of the warranty registration card is
not a condition for warranty coverage.
Because of continuing product improvement these specications are subject to change without
notice.
If you have other questions or need replacement parts contact our
Customer Service Hotline at (800) 229-5647 or
visit our website at www.sureheat.com
Sure Heat Manufacturing 1861 West Oak Parkway Marietta, GA 30062
15
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