FOUR BURNER GRILL HEAD AND ACCESS DOOR
Assembly/Installation Instructions and Use & Care Guide
For questions about features, operation/performance, parts call: 1-800-229-5647 or visit www.sureheat.com
Table of Contents..............................................................................................................................2
IMPORTANT:
Save for local inspector’s use.
Installer: Leave installation instructions with the homeowner.
Homeowner: Keep installation instructions for future reference.
MODEL SF30HOLP
TABLE OF CONTENTS
OUTDOOR GRILL SAFETY .............................3
UNPACKING INSTRUCTIONS .........................4
ASSEMBLY REQUIREMENTS .........................4
Parts Supplied.............................................................5
ASSEMBLY INSTRUCTIONS ...........................6
INSTALLATION REQUIREMENTS ..................8
Location Requirements ...............................................8
Gas Supply Requirements ..........................................9
Gas Connection Requirements ................................... 9
INSTALLATION INSTRUCTIONS ....................9
Make Gas Connection ................................................9
Check the Burners ...................................................... 9
OUTDOOR GRILL USE ..................................11
Using Your Outdoor Grill ........................................... 12
TIPS FOR OUTDOOR GRILLING ..................13
Cooking Methods ......................................................13
OUTDOOR GRILL CARE ...............................14
Replacing the Igniter Battery.....................................14
General Cleaning ......................................................15
TROUBLESHOOTING ....................................15
ASSISTANCE .................................................15
REPLACEMENT PARTS ................................16
WARRANTY ....................................................18
2 2
OUTDOOR GRILL SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don’t immediately
follow instructions.
You can be killed or seriously injured if you don’t follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
happen if the instructions are not followed.
DANGER
WARNING
1. Do not store or use gasoline or other
If you smell gas:
1. Shut off gas to the appliance.
ammable liquids or vapors in the
vicinity of this or any other appliance.
2. Extinguish any open ame.
3. Open lid.
4. If odor continues, keep away from the
appliance and immediately call your gas
2. An LP cylinder not connected for use
shall not be stored in the vicinity of this
or any other appliance.
supplier or your re department.
State of California Proposition 65 Warnings:
WARNING: This product contains a chemical known to the State of California to cause cancer. ■
WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm. ■
In the State of Massachusetts, the following installation instructions apply:
Installations and repairs must be performed by a qualied or licensed contractor, plumber, or gas tter qualied or licensed ■
by the State of Massachusetts.
If using a ball valve, it shall be a T-handle type. ■
A exible gas connector, when used, must not exceed 3 feet. ■
what can
3
IMPORTANT: This grill is manufactured for outdoor use only. For grills that are to be used at elevations above 2000 ft (609.6 m) orice
conversion is required. See “Gas Supply Requirements” section. It is the responsibility of the installer to comply with the minimum
installation clearances specied on the model/serial rating plate. The model/serial rating plate for this model is located inside the Access
Door.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of re, electrical shock, injury
to persons, or damage when using the outdoor cooking gas
appliance, follow basic precautions, including the following:
Do not install portable or built-in outdoor cooking gas ■
appliances in or on a recreational vehicle, portable trailer,
boat or in any other moving installation.
Always maintain minimum clearances from combustible ■
construction, see “Location Requirements” section.
The outdoor cooking gas appliance shall not be located ■
under overhead unprotected combustible construction.
This outdoor cooking gas appliance shall be used only ■
outdoors and shall not be used in a building, garage, or any
other enclosed area.
Keep any electrical supply cord and fuel supply hose away ■
from any heated surfaces.
Keep outdoor cooking gas appliance area clear and free ■
from combustible materials, gasoline and other ammable
vapors and liquids.
Do not obstruct the ow of combustion and ventilation air. ■
Keep the ventilation openings of the cylinder enclosure free
and clear from debris.
Inspect the gas cylinder supply hose before each use of ■
the outdoor cooking gas appliance. If the hose shows
excessive abrasion or wear, or is cut, it MUST be replaced
before using the outdoor cooking gas appliance. Contact
your dealer and use only replacement hoses specic for
use with the outdoor cooking gas appliance.
Visually check the burner ames. They should be blue. ■
Slight yellow tipping is normal for LP gas.
Check and clean burner/venturi tube for insects and insect ■
nests. A clogged tube can lead to re under the outdoor
cooking gas appliance.
The LP gas supply cylinder to be used must be: ■
constructed and marked in accordance with –
the Specication for LP Gas Cylinders of the U.S.
Department of Transportation (DOT) or the National
Standard of Canada, CAN/CSA-B339, Cylinders,
Spheres and Tubes for Transportation of Dangerous
Goods; and Commission.
provided with a listed overlling prevention device –
provided with a cylinder connection device compatible –
with the connection for outdoor cooking gas appliances.
Always check connections for leaks each time you connect ■
and disconnect the LP gas supply cylinder. See “Installation
Instructions” section.
When the outdoor cooking gas appliance is not in use, the ■
gas must be turned off at the supply cylinder.
Storage of an outdoor cooking gas appliance indoors ■
is permissible only if the cylinder is disconnected and
removed from the outdoor cooking gas appliance.
Cylinders must be stored outdoors and out of the reach of ■
children and must not be stored in a building, garage, or
any other enclosed area.
The pressure regulator and hose assembly supplied ■
with the outdoor cooking gas appliance must be used. A
replacement pressure regulator and hose assembly specic
to your model is available from your outdoor cooking gas
appliance dealer.
Gas cylinder must include a collar to protect the ■
cylinder valve.
For appliances designed to use a CGA791 Connection: ■
Place a dust cap on cylinder valve outlet whenever the
cylinder is not in use. Only install the type of dust cap on
the cylinder valve outlet that is provided with a cylinder
valve. Other types of caps or plugs may result in leakage of
propane.
If the following information is not followed exactly, a re
causing death or serious injury may occur.
Do not store a spare LP gas cylinder under or near this ■
outdoor cooking gas appliance.
Never ll the cylinder beyond 80 percent full. ■
SAVE THESE INSTRUCTIONS
4
UNPACKING INSTRUCTIONS
Using a utility knife, cut the tape to open the top aps of the 1.
carton. .
Remove the Assembly/ Installation Instructions and Use and 2.
Care Guide.
Remove the cardboard panel on the top. Remove the corner 3.
supports on the top of the inside of the carton. Remove the
foam from the two sides.
Remove the bread warmer and the rotisserie spit 4.
Remove the foam packaging from the top and sides of the grill 5.
head assembly.
Remove the four corner supports from the inside of the carton. 6.
Using two or more people, remove grill head assembly from 7.
carton with the foam underneath the grill head assembly.
Remove the plastic bag from the grill head.8.
Remove screws (with hang tags attached) located on either 9.
side of the grill head.
ASSEMBLY REQUIREMENTS
Parts Supplied
View of Unassembled Grill Parts
Excessive Weight Hazard
Use two or more people to move and install grill.
Failure to do so can result in back or other injury.
Open hood remove and open the box which contains grill 10.
component parts. Remove all packaging materials and set
component parts aside.
Remove wrapped avor grids from top of box. Open box and 11.
remove contents and set aside.
Dispose of/recycle all packaging materials.12.
A. Hood assembly
B. Back trim
C. Left trim
D. Right trim
B
D
C
E
I
F
G
H
E. Bread warming rack
F. Grates
G. Flavor grids
H. Door assembly
Not shown:
Package of small components
A
5
Assembly Hardware Supplied
8 - Self-tapping Screws ■
1 - “AA” battery ■
NOTE: Other hardware required is attached to the grill where
needed.
Tools Needed
# 2 Phillips screwdriver ■
Tape Measure ■
Adjustable wrench ■
Level ■
wrench or socket
1/2” ■
1/4” nut driver or socket ■
Non-corrosive leak detection solution ■
Parts Supplied
Gas pressure regulator/hose assembly set for 11” WCP LP ■
gas (attached to manifold).
Parts Needed
20 lb LP gas fuel tank ■
Assembled Grill View
A
B
C
D
E
F
Roll top grill hoodA.
Bread warming rackB.
Grilling/cooking surfaceC.
Left trimD.
Electronic igniterE.
G
H
I
J
Control knobsF.
Hood handleG.
Back trimH.
Right trimI.
Door assemblyJ.
ASSEMBLY INSTRUCTIONS
Assemble trims
Loose the eight (8) self-tapping screws on the sides 1.
and back of the grill hood.
Use 3 self-tapping screws to secure the left trim to the 2.
left side of the grill hood and repeat this to secure the
right trim. Use 2 self-tapping screws to secure the back
trim to the back of the grill hood.
D
C
D
A
D
B
Assemble Access Door
Use four (4) Phillips head screws to secure the door in the 1.
masonry base.
Front
C
Back
A. Left trim
B. Right trim
C. Back trim
D. Self-tapping screws
A. Phillips head screws
6
Assemble hood and door to masonry base
Assemble igniter assembly
Place the grill hood in the masonry base.1.
Built-in dimesions
a 30 1/2” f 2”
b 16 1/8” g 1 1/8”
c 11 h 18 3/4”
d 8” i 18 1/2”
e 8” j 1 1/2”
A
A
Install “AA” battery, negative end (-) rst.1.
Install spring and cap assembly and tighten securely.2.
A
A. Igniter
Complete grill assembly
Insert the avor grids into the cutouts with triangle ridges 3.
facing up.
Install main cooking grates on the ledges provided on the 4.
grill to create your cooking surface.
Rest bread warming grate on 4 slots above cooking grid5.
C
B
B
A
A. Flavor grids
B. Main cooking grates
C. Bread warming rack
A. Electrical outlet for rotisserie (optional)
B. Required gas cutout
7
INSTALLATION
Gas Supply Requirements
REQUIREMENTS
Location Requirements
Explosion Hazard
Do not store food tank in a garage or indoors.
Do not store grill with fuel tank in a garage
or indoors.
Failure to follow these instructions can result in
death, explosion, or re.
Fire Hazard
Do not use grill near combustible materials.
Do not store combustible materials near grill.
Doing so can result in death or re.
Select a location that provides minimum exposure to wind and
trafc paths. The location should be away from strong draft
areas.
Do not obstruct ow of combustion and ventilation air.
Observe all governing codes and ordinances.
IMPORTANT: This installation must conform with all local codes
and ordinances. In the absence of local codes, installation must
conform with American National Standards Institute, National
Fuel Gas Code ANSI Z223.1 - latest edition.
IMPORTANT: Grill must be connected to a regulated gas supply.
Gas Pressure Regulator
The gas pressure regulator supplied with this grill must be used.
The inlet (supply) pressure to the regulator should be as follows
for proper operation:
LP Gas:
Operating pressure: 11” (27.9 cm) WCP
Inlet (supply) pressure: 11” to 14” (27.9 cm to 35.5 cm) WCP
Contact local gas supplier if you are not sure about the inlet
(supply) pressure.
Gas Connection Requirements
20 lb LP Gas Fuel Tank
This grill is equipped for use with a 20 lb LP gas fuel tank (fuel
tank not supplied). A gas pressure regulator/hose assembly is
supplied.
The 20 lb LP gas fuel tank must be mounted and secured.
Open cabinet doors.1.
Clearance to combustible construction:
A minimum of 24” (61.0 cm) from grill hood sides and back must
be maintained from any combustible construction.
Product Dimensions
8
A. Gas pressure regulator/hose assembly
INSTALLATION
INSTRUCTIONS
Make Gas Connection
Check the Burners
The burners are tested and factory-set for most efcient
operation. However, variations in gas supply and other
conditions may make minor adjustments to air shutter or low
ame setting necessary.
It is recommended that a qualied person make burner
adjustments.
Checking the grill burner ames requires removing the grate
and avor grids.
Explosion Hazard
Do not store fuel tank in a garage or indoors.
Do not store grill with fuel tank in a garage or
indoors.
Failure to follow these instructions can result in
death, explosion, or re.
LP Gas:
IMPORTANT: A 20 lb LP gas fuel tank must be purchased
separately.
IMPORTANT: The gas pressure regulator/hose assembly
supplied with the grill must be used. Replacement gas pressure
regulator/hose assembly specic to your model, is available from
your outdoor grill dealer.
To Install a 20 lb LP Gas Fuel Tank:
Open Access Door and place tank inside base.1.
Screw the gas pressure regulator/hose assembly on to the 2.
20 lb LP gas fuel tank as shown.
Burner Flame Characteristics
The ames of the grill burners and side burners (on some models) should be blue and stable with no excessive noise or lifting
(LP gas ames will have a slightly yellow tip). A yellow ame
indicates not enough air. If ame is noisy or lifts away from the
burner, there is too much air. Some yellow tips on ames when
the burner is set to HI setting are acceptable as long as no carbon or soot deposits appear.
Check that burners are not blocked by dirt, debris, insect nests
etc. and clean as necessary.
B
A
A. 20 lb. LP gas fuel tank
B. Gas pressure regulator/hose assembly
NOTE: The 20 lb LP gas fuel tank orientation shown in the
illustration above must be followed to provide proper vapor
withdrawal.
3. Turn on the gas supply. Wait a few minutes for gas to move
through the gas line.
4. Test all connections by brushing on an approved
non-corrosive leak detection solution. Bubbles will
show a leak. Correct any leak found.
9
Bezel
Natual Gas Conversion Instructions
Stop stem
Pull out the knobs (one small knob and four large knobs)and 6.
5.
set them aside.
1. Loosen the self-tapping screws of the grill head
assembly on the right and left sides of the front face
assembly.
2. Remove the four (4) Phillips pan head screws on
both sides of the front control panel.
3. Let a friend help you to pull the front control panel
out and hold it. Use a wrench to remove the four (4)
main burner LP orices. Then replace the four (4)
main burner NG orices provided in the NG
conversion kit.
A
A.Phillips pan head screw
4. Attach the front control panel onto the grill head
assembly by inserting the extended tube of the
manifold into the large slotted hole on the grill head
bottom.
6.
Replace the new bezels (four large bezels) with the stop 7.
stem provided in the NG conversion kit. Attach the two (2)
Phillips pan head screws on the bezel (one small bezel and
four large bezels).
A
Use a 3/4 in. wrench to disconnect the hose from the 1.
7.
burner valve and use another wrench to hold the valve
elbow. Then pull the hose back into the cart.
B
Large knob
A
B
C
C
A
.A. Burner orice
NOTE: Be careful, applying pressure to the elbow of
the valve, this may cause it to break.
8.
Use a 3/4 in. wrench to disconnect the other hose from 2.
the manifold.
Unscrew the push button cap on the control panel. Take 3.
9.
out the battery and unscrew the plastic nut to remove the
igniter module.
A
10.
Remove the Bread warming rack, main grates, anti-are 4.
screens, and avor grids then set them aside.
Hold the guide pin with one hand and pull out the lock pin 5.
11.
with the other hand. Remove the main burner tubes and
set them aside.
10 10
OUTDOOR GRILL USE
This manual covers several different models. The grill you have purchased may have some or all of the features listed. The locations
and appearances of the features shown here may not match those of your model.
Control Panel
A
B
C
Using Your Outdoor Grill
Explosion Hazard
Do not store food tank in a garage or indoors.
Do not store grill with fuel tank in a garage
or indoors.
Failure to follow these instructions can result in
death, explosion, or re.
Igniter button A.
D
Control knob 1 B.
Control knob 2 C.
Control knob 3D.
Control knob 4E.
E
Inspect the LP Gas Fuel Tank Supply Hose
Inspect the gas pressure regulator/hose assembly before each
use.
Inspect the gas pressure regulator /hose assembly for cuts, 1.
abrasions, or excessive wear.
If necessary, replace the gas pressure regulator/hose 2.
assembly before using the grill.
Contact the dealer and use only replacement hoses specied
for use with the grill.
Fire Hazard
Do not use grill near combustible materials.
Do not store combustible materials near grill.
Doing so can result in death or re.
Food Poisoning Hazard
Do not let food sit for more than one hour before or
after cooking.
Doing so can result in food poisoning or sickness.
11
A. Gas pressure regulator/hose assembly
Prepare the Gas Supply
Open the hood completely. Do not light burners with the hood 1.
closed.
Make sure control knobs are turned to “OFF”.2.
Turn the Gas Supply On
For outdoor grills using a 20 lb. LP gas fuel tank: Slowly open 1.
the tank valve.
NOTE: If ow limiting device activates, your grill may not light.
If your grill does not light, the ames will be low and will not
heat properly. Turn tank valve and all control knobs off and
wait 30 seconds. After shutting off the tank, very slowly open
tank valve and wait 5 seconds before lighting.
Lighting the Grill
Do not lean over the grill.1.
Push in and turn any grill burner control knob to HIGH, and 2.
immediately press the electronic igniter button.
IMPORTANT:
If burner does not light immediately, turn the burner knob to OFF
and wait 5 minutes before relighting.
If any burners do not light after attempting to light them manually,
contact customer service. See the “Assistance” section.
Burn Hazard
Do not let the burner ame extend beyond the
edge of the pan.
Doing so can result in burns
3. You will hear the “snapping” sound of the spark igniter. When
burner is lit, release the knob. Turn knob to desired setting.
Repeat steps 2 and 3 to light the other burners.4.
IMPORTANT: If burner does not light immediately, turn the
burner knob to OFF and wait 5 minutes before relighting.
Manually Lighting the Grill
Do not lean over the grill.1.
Remove the manual lighting extension and attach a match to 2.
the split ring.
Strike the match to light it.3.
Guide the lit match between the grill grate and one of the slots 4.
in the avor grid near the burner to be lit.
5. Push in and turn the burner knob to HIGH. The burner will light
immediately. When burner is lit, turn knob to desired setting.
6. Repeat steps 3 through 5 to light the other burners.
Remove match and replace manual lighting extension.7.
12
TIPS FOR OUTDOOR GRILLING
Food Poisoning Hazard
Do not let food sit for more than one hour before or
after cooking.
Doing so can result in food poisoning or sickness.
Before Grilling
Thaw food items before grilling. ■
Preheat grill on HIGH (use all grill burners) 10 minutes. The ■
hood must be closed during preheating. Preheating provides
the high heat needed to brown and seal the juices.
Shorten the preheat time when grilling high-fat cuts of meat or ■
poultry, such as chicken thighs. This will help reduce
are-ups.
Lightly oil the grill grates or the food when cooking low-fat ■
cuts of meat, sh or poultry, such as lean hamburger patties,
shrimp or skinless chicken breasts.
Using too much oil can cause grey ash to deposit on food. ■
Trim excess fat from meats prior to cooking to reduce ■
are-ups.
Make vertical cuts at 2” (5 cm) intervals around the fat edge of ■
meat to avoid curling.
Add seasoning or salt only after the cooking is nished. ■
During Grilling
Turn foods only once. Juices are lost when meat is ■
turned several times.
Turn meat just when juices begin to appear on the ■
surface
Avoid puncturing or cutting the meats to test doneness. ■
This allows juices to escape.
It may be necessary to lower the heat setting for foods ■
that cook a long time or are marinated or basted in a
sugar sauce.
If using a high ame, add barbecue sauce only during ■
the last 10 minutes of cooking to avoid burning the
sauce.
The degree of doneness is inuenced by the type of ■
meat, cut of meat (size, shape and thickness, heat
setting selected, and length of time on the grill.
Cooking time will be longer with an open grill cover. ■
Cooking Methods
Direct Heat
Cooking by direct heat means the food is placed
on grill grates directly above lighted burners. Hood
position can be up or down. If hood is in the “up”
position, total cooking times may be longer.
Direct heat sears the food. Searing is a process
that seals natural juices in food by cooking with the
intense heat for a short period of time. While juices
stay inside, the outside is browned with a avorful
grilled coating.
Indirect Heat
For best results, do not select the indirect heat
cooking method when it is windy.
Cooking by indirect heat means the food is placed
on the grill grate above an unheated burner, allowing
heat from lighted burner (s) on either side to cook the
food.
If possible, turn on 2 burners. Cook with the hood
down. This will shorten the cooking time.
13
OUTDOOR GRILL CARE
Replacing the Igniter Battery
If igniters stop sparking, the battery should be replaced.
Unscrew igniter button cap counter-clockwise to remove.1.
2. Remove battery from the battery compartment.
Replace with a new alkaline “AA” size battery. Install battery 3.
with negative end (-) in rst.
Screw igniter button cap clockwise into place.4.
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off
and the grill is cool. Always follow label instructions on cleaning
products.
For routine cleaning, wash with soap and water using a soft cloth
or sponge. Rinse with clean water and dry at once with a soft,
lint-free cloth to avoid spots and streaks.
To avoid scratching the surface, do not use steel wool to clean
the grill.
To avoid damage from the weather, use a vinyl grill cover,
available from your local dealer.
STAINLESS STEEL
IMPORTANT: To avoid damage to the stainless steel surface,
do not use soap-lled scouring pads, abrasive cleaners, cooktop
polishing creme, steel wool, gritty wash cloths, paper towels or
cleaners that contain chlorine.
Food spills should be cleaned as soon as entire grill is cool. Spills
may cause permanent discoloration.
Cleaning Method:
Rub in direction of grain to avoid scratching or damaging the ■
surface.
Stainless Steel Cleaner. ■
Liquid detergent or all-purpose cleaner. ■
Rinse with clean water and dry with soft, lint-free cloth. ■
Glass cleaner to remove ngerprints. ■
PORCELAIN-COATED PARTS
To avoid chipping, do not bang porcelain covered parts with solid
objects or drop them.
Cleaning Method:
Non-abrasive plastic scrubbing pad and mildly abrasive ■
cleanser.
GRILL GRATES
IMPORTANT: Do not use a steel or ber scraper on grill grates.
Immediately after you are nished cooking, loosen food soil with
a brass bristle brush. Turn all burners to HI for 10-15 minutes with
the hood closed to burn off food soil. Turn off all burners, raise the
hood and let grates cool. Use the brass bristle brush to remove
ash from the grill grates.
When completely cool, grill racks can be removed for thorough
cleaning. Clean them with a mild detergent and warm water.
For baked-on soil, prepare a solution of 1 cup (250 mL) ammonia
to 1 gal. (3.75 L) water. Soak grates for 20 minutes, then rinse
with water and dry completely.
WARMING SHELF
Cleaning Method:
Liquid detergent or an all-purpose cleaner. ■
Rinse with clean water and dry with soft, lint-free cloth. ■
For tough spots or baked-on grease, use a commercial de ■
greaser designed for stainless steel.
EXTERIOR
IMPORTANT: Make sure gas supply is off and all control knobs
are in the OFF position. Make sure the side burner is cool.
The quality of this material resists most stains and pitting,
providing that the surface is kept clean, covered, and polished.
Cleaning Method:
Apply stainless steel polish to all brushed stainless steel non- ■
cooking surfaces before rst use. Re-apply after each cleaning
to avoid permanent damage to surface.
For tough spots or baked-on grease, use a commercial ■
degreaser designed for stainless steel.
Cleaning should always be followed by rinsing with clean ■
warm water.
Wipe the surface completely dry with a soft cloth. ■
Liquid detergent or all-purpose cleaner for all powder coated ■
surfaces.
INTERIOR
Discoloration of stainless steel on these parts is to be expected,
due to intense heat from the burners. Always rub in the direction
of the grain. Cleaning should always be followed by rinsing with
clean, warm water.
Cleaning Method:
Liquid detergent or all-purpose cleaner or for small, ■
difcult-to-clean areas, use a commercial degreaser designed
for stainless steel.
A heavy-duty scrub sponge can be used with mild cleaning ■
products.
Rinse with clean water and dry completely with a soft, ■
lint-free cloth.
14
BURNERS
Flame is low or erratic
Cleaning Method:
Clean the exterior of the burner with a wire brush. ■
Clear any clogged burner ports with a straightened paper clip. ■
Do not use a toothpick as it may break off and clog the port.
Check and clean burner/venturi tubes. ■
DRIP PAN
IMPORTANT: The drip pan should be removed only when grill is
completely cool.
The drip pan collects grease that runs out through the grill. Clean
often to avoid grease buildup.
Cleaning Method:
Remove drip pan. Wipe excess grease with paper towels. ■
Clean with mild detergent and warm water. Rinse and dry ■
thoroughly.
KNOBS AND FLANGE AREA AROUND KNOBS
IMPORTANT: To avoid damage to the knobs and ange area, do
not use steel wool, abrasive cleaners, or oven cleaner.
To avoid damage, do not soak knobs.
Cleaning Method:
Mild detergent, a soft cloth and warm water. ■
Rinse and dry. ■
CONTROL PANEL GRAPHICS
Is the gas supply fully turned on? ■
Check that the 20 lb LP gas fuel tank valve is fully open..
Is the gas supply in the 20 lb LP fuel gas tank low? ■
Check the gas level.
Does only one burner appear low? ■
Check and clean the burner ports if clogged or dirty. See
“General Cleaning” section.
Is the burner ame mostly yellow or orange? ■
Grill may be in an area that is too windy. Check the burner air
inlets for obstructions.
ASSISTANCE
Before calling for assistance, please check “Troubleshooting” section above. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts:
If you have questions or need replacement parts, contact Customer Service Hotline at 1-800-229-5647 or visit www.sureheat.com.
Sure Heat Manufacturing
1861 West Oak Parkway
Marietta, GA 30062
IMPORTANT: To avoid damage to the control panel graphics, do
not use steel wool, abrasive cleaners or oven cleaner.
To avoid damage, do not spray cleaner directly onto panel.
Cleaning Method:
Clean around the burner labels gently; scrubbing may remove ■
printing.
Clean with mild detergent, soft cloth and warm water. ■
Rinse and dry. ■
TROUBLE SHOOTING
Grill will not light
Is the 20 lb LP gas fuel tank valve turned off? ■
Turn the 20 lb LP gas fuel tank on.
Is the grill properly connected to the gas supply? ■
Contact a trained repair specialist or see Installation
Instructions.
Is there gas in the 20 lb LP gas fuel tank? ■
Check the gas level.
Is the igniter working? ■
Check that the igniter battery is properly installed or check to
see if the battery needs to be replaced. See the “replacing the
Igniter Battery” section.
Check for loose wire connections to the igniter or electrodes.
Check to see if debris is blocking the electrodes.
15
REPLACEMENT PARTS
Hood Assembly
SASAA00194B
1 set
Hood Handle Assembly
SASQG00001A
1 set
Temperature Gauge
RCOZZ00029A
1 piece
Bread Warming Rack
RCORC00010A
1 piece
Front Face Assembly
SWLAA00192A
1 set
Large Bezel
RCOAG00003C
1 piece
Large Knob
RCOFE00006B
1 piece
Igniter Right with 4 Poles
RCOZZ00147A
1 piece
Main Cooking Grate
RCOLC00039A
1 piece
Flavor Grid
SBNMC00376A
1 piece
Main Burner Tube
RCOQG00004A
1 piece
Manifold & Valve
Assembly
RCOZZ00535A
1 set
Regulator
RCOZZ00125A
1 set
Drip Pan
SBNBB00075A
1 piece
Door Frame
SBNBA00326A
1 piece
Door
SBNBA00328A
1 piece
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REPLACEMENT PARTS
Not Shown:
Left trim
SBNAA00190A
1 set
RCOZZ00312A Main Burner Igniter w/ wire 330mm
RCOZZ00213A Main Burner Igniter w/ wire 540mm
RCOZZ00214A Main Burner Igniter w/ wire 740mm
RCOZZ00310A Main Burner Igniter w/ wire 820mm
Right trim
SBNAA00190B
1 set
Back trim
SBNAA00191A
1 set
RCOZZ00316A “Surere”Logo
17
17 17
LIMITED WARRANTY
Sure Heat Manufacturing warrants that for 2 years from the date of purchase, the stainless panels
will not break due to defects in material or workmanship. All other components of this grill are
warranted free from defects in material and workmanship for one year from the date of purchase.
Sure Heat Manufacturing at its option, will repair or replace this product or any component of
the product found to be defective during the warranty period. Replacement will be made with a
new manufactured product or component. If the product is no longer available, replacement may
be made with a similar product of equal value. This warranty does not include transportation or
shipping costs of any kind. This is your exclusive warranty.This warranty is valid for the original
retail purchaser from the date of initial retail purchase and is not transferable. Keep the original
sales receipt. Proof of purchase is required to obtain warranty parts.
This warranty does not cover normal wear of parts such as scratches and dents of the stainless
steel components or damage resulting from any of the following:
negligent use or misuse of the product, including exposing the product to chemicals or cleaning •
products not approved by Sure Heat Manufacturing.
corrosion, rust or discoloring of any kind.•
use or installation contrary to specied instructions and applicable building codes, including heating the •
product to temperatures above its rated specications which can cause disassembly, including removal of
the product from a built-in installation
damage resulting from accident, alteration, misuse, abuse, hostile environments, or improper •
installation
repair or alteration•
acts of God, such as re, ood, hurricanes and tornadoes•
gas cylinder, propane tanks or other fuel delivery systems, including connections to a household •
fuel supply
usage other than single-family household use such as commercial or industrial use•
minor warping or discoloration of parts, which is normal and not a defect under this warranty•
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE
If the Grill does not operate properly, rst thoroughly carry out the instructions provided with the
unit to ensure that the appliance is installed correctly and check the troubleshooting section in the
Use and Care Manual.
We recommend you return the warranty registration card so that you can be contacted when any
questions of safety arise that could affect you. The return of the warranty registration card is not
a condition for warranty coverage.
Because of continuing product improvement these specications are subject to change without
notice.
If you have other questions or need replacement parts contact our
Customer Service Hotline at 1-800-229-5647 or
visit our website at www.sureheat.com
Sure Heat Manufacturing 1861 West Oak Parkway Marietta, GA 30062
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