Multi-Capsule™
Espresso Machine
Instruction Booklet
CM2000, CM2000R, CM2000W
Please read these instructions carefully
and retain for future reference.
Contents
Sunbeam’s Safety Precautions 1
Features of your Sunbeam Multi-Capsule
Espresso Machine 2
Multi-capsule system 4
Using your capsule machine 5
Changing capsule systems 7
Care and cleaning 9
Trouble shooting guide 10
™
Important instructions – retain for
future use.
Sunbeam’s Safety Precautions
SAFETY PRECAUTIONS FOR YOUR SUNBEAM
ESPRESSO MACHINE
• Always place the unit on a flat, level surface.
• Do not operate without water in the water tank.
• Disconnect the plug from the power outlet if
there is any problem during the coffee making
process or prior to cleaning your appliance.
Sunbeam is very safety conscious when designing
and manufacturing consumer products, but it is
essential that the product user also exercise care
when using an electrical appliance. Listed below are
precautions which are essential for the safe use of
an electrical appliance:
• Read carefully and save all the instructions
provided with an appliance.
• Always turn the power off at the power outlet
before you insert or remove a plug. Remove by
grasping the plug - do not pull on the cord.
• Turn the power off and remove the plug when the
appliance is not in use and before cleaning.
• Do not use your appliance with an extension cord
unless this cord has been checked and tested by
a qualified technician or service person.
• Always use your appliance from a power outlet of
the voltage (A.C. only) marked on the appliance.
• This appliance is not intended for use by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge, unless they have been
given supervision or instruction concerning use
of the appliance by a person responsible for their
safety.
• Children should be supervised to ensure that they
do not play with the appliance.
• The temperature of accessible surfaces may be
high when the appliance is operating.
• Never leave an appliance unattended while
in use.
• Do not allow the power cord to come into
contact with the hot parts of the appliance.
• The heating element surface of the espresso
machine is subject to residual heat after use.
• Operate espresso machine as instructed, misuse
may cause potential injury.
• Do not use an appliance for any purpose
other than its intended use.
• Do not place an appliance on or near a hot gas
flame, electric element or on a heated oven.
• Do not place on top of any other appliance.
• Do not let the power cord of an appliance hang
over the edge of a table or bench top or touch any
hot surface.
• Do not operate any electrical appliance with a
damaged cord or after the appliance has been
damaged in any manner. If damage is suspected,
return the appliance to the nearest Sunbeam
Appointed Service Centre for examination, repair
or adjustment.
• For additional protection, Sunbeam recommend
the use of a residual current device (RCD)
with a tripping current not exceeding 30mA in
the electrical circuit supplying power to your
appliances.
• Do not immerse the appliance in water or any
other liquid unless recommended.
• Appliances are not intended to be operated by
means of an external timer or separate remote
control system.
• This appliance is intended to be used in
household and similar applications such as: staff
kitchen areas in shops, offices and other working
environments; farm houses; by clients in hotels,
motels and other residential type environments;
bed and breakfast type environments.
If you have any concerns regarding the performance and use of your appliance,
please visit www.sunbeam.com.au or contact the Sunbeam Consumer Service Line.
Ensure the above safety precautions are understood.
1
Features of your CM2000
™
Multi-Capsule
Four types of capsules - one machine
Multi-capsule compatibility means you can
choose from Nespresso
compatible), Caffitaly
and Expressi
®
all in the one machine. Don’t
be locked into one capsule brand anymore*
Single and large cup selection
Simply press the single cup or large cup
button to deliver the espresso shot you
desire.
19 BAR electromagnetic pump
Creates the ideal pressure for the perfect
extraction giving you a great espresso shot
every time.
®
(and Nespresso®
®
, Lavazza A Modo Mio®
Espresso Machine
Removable drip tray and used capsule container
* Trade Marks Disclaimer:
®
is a registered trade mark of Societé Des Produits Nestle SA
Nespresso
®
is registered trade mark of ALDI Foods Pty Ltd & K-fee
Expressi
System GmBh
®
is a registered trade mark of Caffitaly System S.p.A.
Caffitaly
Lavazza A Modo Mio
Coffee products carrying these trade marks have no connection with
Sunbeam Corporation Limited.
None of these trade mark owners have endorsed this Sunbeam machine,
or its accessories, for use with their coffee capsules.
2
®
is a registered trade mark of Luigi Lavazza S.p.A.
Automatic capsule ejection
Used cartridges are automatically deposited
into the used capsule container.
Removable water tank
Capsule adaptor cartridges
Simple to use and colour coded,
these cartridges give you the freedom
to use the capsule you want*.
3
The Multi-Capsule System
Freedom to choose from four capsule system
™
The Sunbeam Multi-Capsule
Espresso
Machine is designed to be compatible with
four different capsule systems. Colour coded
capsule cartridges allow you to easily and
quickly change capsule systems so you are no
longer locked into one capsule coffee brand.
Colour Guide for Capsules*
Nespresso
®
(and Nespresso® compatible)
The capsule cartridges come in two parts: a
capsule holder and matching pressure wall.
These are colour coded for ease of use.
Important: The capsule holder and pressure wall
must be the same colour. If you use different
colours the machine will not work.
®
Caffitaly
Lavazza A Modo Mio
* Trade Marks Disclaimer:
®
is a registered trade mark of Societé Des Produits Nestle SA
Nespresso
®
is registered trade mark of ALDI Foods Pty Ltd & K-fee
Expressi
System GmBh
®
is a registered trade mark of Caffitaly System S.p.A.
Caffitaly
Lavazza A Modo Mio
Coffee products carrying these trade marks have no connection with
Sunbeam Corporation Limited.
None of these trade mark owners have endorsed this Sunbeam machine,
or its accessories, for use with their coffee capsules.
®
®
is a registered trade mark of Luigi Lavazza S.p.A.
4
Expressi
®
Using Your Capsule Machine
Inserting a capsule cartridge
Note: The multi-capsule machine already
has the Nespresso* cartridge inserted into
the machine ready for use. To change to
a different capsule system, please see the
following section on changing your capsule
system.
1. Remove water tank from the back of the
machine and fill with fresh water.
Replace water tank. See figure 1.
Figure 1
2. Turn power switch on. This is located at
the right rear of the machine (below the
water tank)
3. Press power button on the machine.
See figure 2.
Note: Button lights will flash while
the machine is heating to the correct
temperature. When flashing stops, the
machine is ready to use.
4. Open the handle. See figure 3.
Figure 3
5. Insert coffee capsule into the capsule
cartridge. See figure 4.
Figure 2
Figure 4
Note: If you would like to use a different
capsule then please refer to "Changing the
capsule system" procedure on page 7.
* Capsule trade marks are owned by third parties & are not related
to Sunbeam
(see Disclaimer on page 4).
5
Using Your Capsule Machine continued
6. Close the handle. See figure 5.
Figure 5
7. Place glass or cup on the drip tray.
8. Press the single cup or large cup button.
See figure 6.
Note: Always check the water level before
using the machine to ensure there is enough
water for your espresso.
Removing drip tray and used capsule container
1. Slide drip tray out from the machine (used
capsule container will also remove).
2. Empty used capsule container and drip
tray.
Note: Excess water from the extraction
process will be collected in the drip tray
and used capsule container. This is normal
operation.
Figure 6
9. Once finished lift the handle to clear the
used capsule
10. Used capsule will automatically fall into
the used capsule container.
6
Changing the capsule system
Changing the Capsule System
1. Open the handle. See figure 1.
Figure 1
2. Rotate the capsule holder anti-clockwise
(towards the unlock position). See figure 2.
Figure 2
4. Select the colour coded capsule holder that
you would like to use.
5. Align the capsule holder with the cradle
using the arrow, guideline and unlock
symbol as a guide.
6. Push capsule holder firmly into the cradle.
See figure 4.
Figure 4
7. Rotate the capsule holder clockwise
(towards the lock position) until you hear
and feel it click into the locked position.
See figure 5.
WARNING: Make sure the capsule holder is in
the “LOCK” position before closing. The handle
will not close if the capsule holder is not
locked in place.
3. Lift the capsule holder out of the machine.
See figure 3.
Figure 3
Figure 5
8. Close the handle.
7
Changing the capsule system continued
CLOSE DURING USE
9. Open the pressure wall cover. See figure 6.
CLOSE DURING USE
Figure 6
10.Press the “Release” button on the
pressure wall. See figure 7.
12. Select the pressure wall that matches the
capsule holder above.
WARNING: The capsule holder and pressure wall
must be the same colour. If you use different
colours the machine will not work.
13. Lock the pressure wall in position by
pressing down on the two shoulders of
the pressure wall and close the pressure
wall cover. See figure 9.
Important: The pressure wall cover must be
closed when using the machine.
CLOSE DURING USE
CLOSE DURING USE
Figure 7
11. Lift the pressure wall out of the machine.
See figure 8
CLOSE DURING USE
Figure 8
8
Figure 9
Care and Cleaning
After each us it is recommended
1. Turn the machine off and always remove
the power cord from the power outlet
before cleaning.
2. The handle should be lowered to its
original position.
3. Remove the drip tray and used capsule
container.
4. Remove the drip plate and empty the drip
tray.
5. Rinse the drip tray and plate with fresh
water.
6. Empty the used capsule container.
7. Wash the used capsule container.
To remove stains use a soft, damp cloth and
a non-abrasive, gentle dish soap.
Important: coffee machine parts are not
dishwasher safe.
Descaling
It is recommended to have a monthly
descaling routine to produce the best
extraction.
1. Inject 1 cup of water through the system
(do not insert a capsule)
2. Once completed, turn the machine off and
remove the power cord from the power
outlet.
3. Remove and empty the water tank and set
aside.
9
Trouble shooting guide
Problem Possible Cause Solution
No light indicator. Power switch is off. Ensure the main power switch is on.
This is located at the right rear of the
machine (below the water tank).
No coffee runs
through.
The handle cannot
close.
Machine not plugged
in.
No water in the water
tank.
The capsule holder and
pressure wall must be
matching colours.
Pressure wall channels
may be blocked.
The used capsule
drawer is full.
The capsule holder was
not locked in place
before closing the
handle.
IMPORTANT: the capsule
holder MUST be locked
in place.
Ensure the machine is plugged in to
the power outlet and the power point
is switched on.
Fill the water tank.
Check if the colour of the capsule
holder and pressure wall are the same.
IMPORTANT: the machine will not work if
the capsule holder and pressure wall are
not matching colours.
Rinse the pressure wall with cold water.
Slide out the drip tray and used
capsule container. Dislodge and
remove the used capsules.
Ensure capsule holder is locked in
place correctly as per "Changing the
capsule system" section on page 7.
10
Notes
Notes
12 Month Warranty
This Sunbeam product is covered by a 12 month replacement or repair
warranty, which is in addition to your rights under the Australian Consumer
Law (if your product was purchased in Australia) or New Zealand Consumer
Guarantees Act (if your product was purchased in New Zealand).
Should you experience any difficulties with your
product during the warranty period, please contact
our customer service line for advice on 1300 881 861
in Australia, or 0800 786 232 in New Zealand.
Alternatively, you can send a written claim to
Sunbeam to:
Australia
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
New Zealand
Level 6, Building 5, Central Park,
660-670 Great South Road,
Greenlane, Auckland
Upon receipt of your claim, Sunbeam will seek to
resolve your difficulties or, if the product is defective,
advise you on how to obtain a replacement or refund.
To assist us in managing warranty claims, we
recommend you register your product as soon as
practicable after purchase by creating a MySunbeam
account on our website and send a copy of your
original receipt to Sunbeam.
In order to make a claim under our warranty, you must
have the original proof of purchase documentation for
the product and present it when requested .
Should your product develop any defect within
12 months of purchase because of faulty materials
or workmanship, we will replace or repair it, at our
discretion, free of charge. A product presented for
repair may be replaced by a refurbished product
of the same type rather than being repaired.
Refurbished parts may be used to repair the product.
Our replacement or repair warranty only applies
where a defect arises as a result of faulty material or
workmanship during the warranty period. Your warranty
does not cover misuse or negligent handling (including
damage caused by failing to use the product in
accordance with this instruction booklet), accidental
damage, or normal wear and tear.
Your warranty does not:
• cover freight or any other costs incurred in making a
claim, consumable items, accessories that by their
nature and limited lifespan require periodic renewal
(such as filters and seals) or any consequential loss
or damage; or
• cover damage caused by:
- power surges, power dips, voltage supply problems,
or use of the product on incorrect voltage;
- servicing or modification of the product other than
by Sunbeam or an authorised Sunbeam service
centre;
- use of the product with other accessories,
attachments, product supplies, parts or devices
that do not conform to Sunbeam specifications; or
- exposure of the product to abnormally corrosive
conditions; or
• extend beyond 3 months if the product is used
in commercial, industrial, educational or rental
applications.
The benefits given to you by our warranty are in addition
to other rights and remedies under law in relation to the
product.
In Australia our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and for compensation for any other foreseeable loss or
damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
Our goods also come with guarantees that cannot be
excluded under the New Zealand Consumer Guarantees
Act.
If your warranty claim is not accepted, we will inform
you and if requested to do so by you, repair the
product provided you pay the usual charges for such
repair. You will also be responsible for all freight and
other costs.
Should your product require repair or service after the
warranty period, contact your nearest Sunbeam service
centre. For a complete list of Sunbeam’s service
centres, visit our website or call our customer service
line for advice on 1300 881 861 in Australia,
or 0800 786 232 in New Zealand.
Need help with your appliance?
Contact our customer service team or visit
our website for information and tips on
getting the most from your appliance.
In Australia
Visit www.sunbeam.com.au
Or call 1300 881 861
In New Zealand
Visit www.sunbeam.co.nz
Or call 0800 786 232
is a registered mark of
Sunbeam Corporation Limited.
TM MULTI-CAPSULE is a trade mark of Sunbeam Corporation Limited.
Made in China.
Due to minor changes in design or otherwise,
the product may differ from the one shown in this leaflet.
© Copyright.
ABN 45 000 006 771
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
Level 6, Building 5, Central Park
660-670 Great South Road
Greenlane, Auckland
New Zealand
Sunbeam Corporation is a division of GUD Holdings Ltd.
Sunbeam Corporation Limited 2015.
03/15
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