Studio Technologies 370 User Manual

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User Guide
Issue 3, May 2017
This User Guide is applicable for serial numbers:
• M370-00251-02000 with application firmware 2.2 and later and Dante firmware 2.0 (Ultimo 3.10.1.12) and later
• M370-02001 and later with application firmware 2.2 and later and Dante firmware 3.0 (UltimoX2 3.10.3.1) and later
Copyright © 2017 by Studio Technologies, Inc., all rights reserved
www.studio-tech.com
50621-0517, Issue 3
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Table of Contents
Revision History ............................................................ 4
Introduction ................................................................... 5
Getting Started .............................................................. 7
Operation ...................................................................... 12
Technical Notes ............................................................. 15
Specifications ................................................................ 19
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Revision History
Issue 3, May 2017:
1. Documents revised call light function. Documents added action when identify command is active.
Issue 2, August 2016:
1. Released strictly for incorporating typographical corrections and enhanced explanations.
Issue 1, April 2016:
1. Initial release.
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Introduction
The Model 370 Intercom Beltpack starts with the features required of traditional broadcast 2-channel party-line (PL) inter­com user devices and adds the advanced performance and capabilities that Dante audio-over-Ethernet provides. Over a stan­dard IP network, multiple Model 370 units can be used in PL intercom applications with help from an external Dante-enabled audio matrix. Or, units can be used “point­to-point” or directly interfaced with ports on compatible matrix intercom systems. Only a single Power-over-Ethernet (PoE) connection is required for operation. Key user features can be easily configured including preamplifier gain, talk button operation, and headphone signal routing. User features include integrated sidetone, remote microphone off, and call alerting. This capability, along with the great audio quality provided by the digital audio signal path, offers a superior user experience.
Set up and configuration of the 2-channel Model 370 is simple. An etherCON® RJ45 jack is used to interconnect with a standard twisted-pair Ethernet port associated with a local-area network (LAN). This connec­tion provides both power and bidirectional digital audio. A broadcast or intercom-style stereo or monaural headset with a dynamic microphone interfaces to the unit using a
5-pin XLR connector. Five DIP switches are used to establish the unit’s operating parameters. Two “push-in/push-out” rotary level controls make it easy to set the head­phone output volume as well as maintain­ing the desired settings. The Model 370’s enclosure is made from an aluminum alloy which offers both light weight and rugged­ness. A stainless steel “belt clip,” located on the back of the unit, allows direct attach­ment to a user’s clothing.
The audio quality of the Model 370’s two audio channels is excellent, with low distor­tion, low noise, and high headroom. Careful circuit design and rugged components en­sure long, reliable operation. A wide range of applications can be supported, including TV, radio, and streaming broadcast events, corporate and government AV installations, and post-production facilities.
Dante Audio-over-Ethernet
Audio data is sent to and received from the Model 370 using the Dante audio-over­Ethernet media networking technology. As a Dante-compliant device, the Model 370’s two output (Dante transmitter) and two input (Dante receiver) audio channels can be assigned to other devices (routed) using the Dante Controller software appli­cation. The Dante transmitter and receiver channels are limited to supporting four
Figure 1. Model 370 Intercom Beltpack top and bottom views
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Dante flows, two in each direction. The digital audio’s bit depth is 24 with a sam­pling rate of 48 kHz. Two bi-color LEDs provide an indication of the Dante connec­tion status. The Dante Controller’s identify command takes on a unique role with the Model 370. Not only will it cause the talk button LEDs to light in a unique highly vis­ible sequence, it will also turn off any active talk channels.
Audio Quality
The Model 370’s completely “pro” performance really bucks the reputation of “intercom audio.” A low-noise, wide dynamic-range microphone preamplifier and associated voltage-controller-amplifier (VCA) dynamics controller (compressor) ensures that input audio quality is pre­served while minimizing the chance of signal overload. The output of the micro­phone preamp and compressor is routed to an analog-to-digital conversion (ADC) section that supports a sampling rate of 48 kHz with a bit depth of up to 24. The au­dio signal, now in the digital domain, routes through the processor and on to the Dante interface section where it is packetized and prepared for transport over Ethernet.
Audio input signals arrive via the Dante receiver channels and pass into the Model 370’s processor. The sampling rate is 48 kHz with a bit depth of up to 24. Chan­nel routing, headphone level control, and sidetone creation are performed in the digi­tal domain. This provides flexibility, allows precise control, and keeps the three user level potentiometers (channel 1, channel 2, and sidetone) from having to directly han­dle analog audio signals. The two audio channels destined for the phones outputs are sent to a high-performance digital-to­analog converter and then on to robust
driver circuitry. High signal levels can be provided to a variety of headsets, head­phones, and earpieces.
Call Function
A call function allows Model 370 users to send and receive channel-specific visual alert signals. Pressing the dedicated call button on the top of a unit is all that’s re­quired to signal other users that attention is requested. Using 20 kHz tones, the call signals are sent within the audio chan­nels (“in band”) allowing interoperability between multiple Model 370 units as well as being compatible with legacy party­line intercom systems. Call signals can be useful to indicate to users that they are needed “on headset” or should be actively listening to an intercom channel. The call function can also be used to provide real­time cues to production personnel during the running of live events.
Configuration Flexibility
A highlight of the Model 370 is its ability to be easily configured to the meet the needs of specific users and applications. Five DIP switches allow control of the micro­phone preamplifier gain, talk button opera­tion, and audio routing to the headphone outputs. The gain of the microphone preamplifier can be selected from nomi­nally 40 or 46 dB. This allows compatibility with dynamic microphones that are part of many industry-standard broadcast and intercom headsets. The two pushbutton switches that control the talk audio on/off status can be individually configured for push to talk or push to talk/tap to latch operation. Two audio channels arrive via Dante and are destined for the headphone outputs. Each input can be independently routed to one or both audio outputs. This
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allows a variety of listening environments to be created, including dual-channel monaural.
Ethernet Data and PoE
integrated circuit can be updated via the Ethernet connection, helping to ensure that its capabilities remain up to date.
The Model 370 connects to an Ethernet data network using a standard 100 Mb/s twisted-pair Ethernet interface. The physi­cal interconnection is made by way of a Neutrik® etherCON RJ45 connector. While compatible with standard RJ45 plugs, etherCON allows a ruggedized and lock­ing interconnection for harsh or high­reliability environments. An LED displays the status of the network connection.
The Model 370’s operating power is pro­vided by way of the Ethernet interface us­ing the 802.3af Power-over-Ethernet (PoE) standard. This allows fast and efficient interconnection with the associated data network. To support PoE power man­agement, the Model 370’s PoE interface reports to the power sourcing equipment (PSE) that it’s a class 1 (very low power) device. If a PoE-enabled Ethernet port can’t be provided by the associated Ether­net switch a low-cost PoE midspan power injector can be utilized.
Getting Started
What’s Included
Included in the shipping carton are a Model 370 Intercom Beltpack and a printed copy of this guide. As a device that is Power-over-Ethernet (PoE) powered, no external power source is provided. Should a PoE midspan power injector be required it must be purchased separately.
Connections
In this section signal interconnections will be made using the two connectors located on the bottom of the Model 370. An Ethernet data connection with Power­over-Ethernet (PoE) capability will be made using either a standard RJ45 patch cable or an etherCON protected RJ45 plug. A dual- or single-earpiece headset (stereo or monaural) will be connected using a cable-mounted 5-pin male XLR connector.
Ethernet Connection with PoE
Future Capabilities and Firmware Updating
The Model 370 was designed so that its capabilities and performance can be enhanced in the future. A USB connector, located on the unit’s main circuit board (underneath the unit’s cover), allows the application firmware (embedded software) to be updated using a USB flash drive.
To implement the Dante interface the Model 370 uses Audinate’s Ultimo™ integrated circuit. The firmware in this
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A 100BASE-TX Ethernet connection that supports Power-over-Ethernet (PoE) is required for Model 370 operation. This one connection will provide both the Ethernet data interface and power for the Model 370’s circuitry. A 10BASE-T connection is not sufficient and a 1000BASE-T (“GigE”) connection is not supported unless it can automatically “fall back” to 100BASE-TX operation. The Model 370 supports Ether­net switch power management, enumerat­ing itself as a PoE class 1 device.
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The Ethernet connection is made by way of a Neutrik etherCON protected RJ45 connector that is located on the bot­tom panel of the Model 370. This allows connection by way of a cable-mounted etherCON connector or a standard RJ45 plug. The Model 370’s Ethernet interface supports auto MDI/MDI-X so that a “cross­over” or “reversing” cable should not be required.
Ethernet Connection without PoE
As previously discussed in this guide, the Model 370 was designed such that the Ethernet connection will provide both data and Power-over-Ethernet (PoE) power. There may be situations where the associated Ethernet switch does not pro­vide PoE power. In such cases an external PoE midspan power injector can be used. If the selected midspan power injector is
802.3af-compatible it should function cor­rectly. Midspan units are available from a variety of sources, including many online retailers.
Headset Connection
The Model 370 provides a 5-pin female XLR connector that interfaces with the microphone and headphone connections of an intercom or broadcast-style headset. Refer to Figure 2 for connection details. The microphone input connections are intended for use with unbalanced dynamic microphones. Balanced microphones should, in most cases, also function cor­rectly if the signal – (low) is connected to Model 370’s mic in –/shield connection. No support is provided for microphones that require low-voltage “eletret,” P12 phantom, or P48 phantom powering.
Figure 2. Headset connection pinout chart
To allow users of stereo (dual-earpiece or “double-muff”) headsets to hear a monaural version of the two output chan­nels does not require special wiring of the 5-pin male XLR mating connector. The headset’s left phones channel should always be wired to pin 4 and the right phones channel to pin 5. Configuration choices, discussed later in this guide, can then be used to create the desired mon­aural output. It’s important not to connect together (short) pins 4 and 5 of the Model 370’s headset connector as damage to the Model 370’s output circuitry could result.
Monaural (single-earpiece or “single­muff”) headsets should be wired such that its headphone is wired only to pin 4; pin 5 should be remain unused. The configura­tion switches, discussed later in this guide, can be used to create a monaural output. (Technically this can send audio to both pins 4 and 5 of the Model 370’s headset connector but the headset will only con­nect to pin 4.)
It’s possible that some Beyerdynamic in­terconnecting cable assemblies terminate their 5-pin male XLR connector with their earpiece’s left channel on pin 5 and right channel on pin 4. This is opposite from
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what the Model 370 requires. As such, “flipping” pins 4 and 5 in the headset’s 5-pin male XLR connector may be required so that the left and right channels from the Model 370 match correctly.
Dante Configuration
For audio to pass to and from the Model 370 requires that several Dante-related parameters be configured. These configu­ration settings will be stored in non-volatile memory within the Model 370’s circuitry. Configuration will typically be done with the Dante Controller software application which is available for download free of charge at www.audinate.com. Versions of Dante Controller are available to support Windows® and OS X® operating systems. The Model 370 uses the Ultimo 2x2 chan­nels (2-input/2-output) integrated circuit to implement the Dante architecture.
The two Dante transmitter (Tx) channels associated with the Model 370’s Dante interface must be assigned to the desired receiver channels. This achieves rout­ing the Model 370’s two talk output audio channels to the device (or devices) that will be “listening” to them. Within Dante Con­troller a “subscription” is the term used for routing a transmitter flow (a group of out­put channels) to a receiver flow (a group of input channels).
The number of transmitter flows associated with an Ultimo integrated circuit is limited to two. These can either be unicast, mul­ticast, or a combination of the two. If the Model 370’s transmitter channels need to be routed to more than two flows it’s pos­sible that an intermediary device, such as a rack-mounted digital signal processor unit with more available flows, can be used to “repeat” the signals.
The two Dante receiver (Rx) channels as­sociated with the Model 370’s audio inputs also need to be routed to the desired Dante transmitter channels. These two audio sig­nals will be sent to the Model 370’s head­phone outputs.
The Model 370 supports an audio sample rate of 48 kHz with a limited selection of pull-up/pull-down values available. In most cases the default will be used and a pull-up or pull-down rate will not be selected. The Model 370 can serve as the clock master for a Dante network but in most cases it will be configured to “sync” to another device.
The Model 370 has a default Dante device name of ST-M370 and a unique suffix. The suffix identifies the specific Model 370 that is being configured. The suffix’s actual al­pha and/or numeric characters relate to the MAC address of the unit’s Ultimo integrated circuit. The two Dante transmitter (Tx) channels have default names of Ch1 and Ch2. The two Dante receiver (Rx) channels have default names of Ch1 and Ch2. Using Dante Controller the default device name and channel names can be revised as appropriate for the specific application.
Model 370 Configuration
Five DIP switches are used to select the mic preamplifier gain and how the user controls on the Model 370 will function. These configuration choices allow the performance of the unit to be optimized for specific applications and user preferences. The switches are accessible from the back of the unit’s enclosure, through a small opening that is located under the top of the belt clip. To access the switches requires that the belt clip be rotated. Normally the belt clip is secured to the back using one
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rivet (non-removable) and one machine screw that has a thread pitch of 6-32. To allow the belt clip to rotate, remove the machine screw using a #1 Phillips-head screwdriver. The belt clip should now be able to be easily rotated in either direc­tion. Save the screw so that it can be re-installed once the desired configura­tion choices have been made. Note that the threaded fastener within the back of the Model 370’s chassis has an internal locking mechanism (a plastic bushing) that prevents the belt clip’s 6-32 machine screw from vibrating loose. So no addi­tional method of thread locking, such as a lock washer or chemical compound, is necessary.
The five switches provide a nice set of configuration choices. One allows the gain of the microphone preamplifier to be adjusted. Two of the switches are used to select how the talk buttons func­tion. And the last two switches select how the input audio signals are routed to the headphone outputs. The five switches are connected to the Model 370’s logic circuit­ry which responds to changes by way of the application firmware; no audio passes directly through the switches. Changes made to any of the switches will immedi­ately be reflected in the unit’s operation. A power cycle is not required for con­figuration changes to be recognized and implemented.
Figure 3. Microphone preamp gain configuration switch
party-line beltpack.) Place SW1 to its up (on) position to select the 46 dB gain set­ting. This additional 6 dB of gain may be helpful in some applications, such as with headsets that have a low microphone out­put level. The higher gain setting may also be useful when the Model 370 is going to be deployed at events where users are not able to speak at normal levels, e.g., sport­ing events such as golf tournaments.
The compressor active LED, visible on the bottom of the Model 370 adjacent to the headset connector, can act as a guide when setting the preamp gain. During normal talk operation the compressor active LED should light intermittently. If it rarely lights and the gain is set to 40 dB, it might be a good idea to change to setting to 46 dB. If the LED is lit fully during nor­mal talking and the gain is set for 46 dB, changing it to the 40 dB setting might be warranted. There’s no “hard and fast” rule about what gain setting is appropriate. But unless otherwise indicated, 40 dB is typically a good choice.
Microphone Preamp Gain
Switch SW1 allows the gain of the micro­phone preamplifier to be selected. When SW1 is in its down (off) position 40 dB of gain is selected. This will be appropriate for most applications. (Technically this gain is approximately equal to the gain provided within an RTS® BP-325 analog
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Talk Button Modes
On the Model 370’s top panel are two pushbutton switches that allow the user to control the on/off status of the headset microphone audio that’s sent to the two audio output (Dante transmitter) channels. Configuration switches SW2 and SW3 allow the buttons’ operating modes to be
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independently configured. The two operat­ing choices are push to talk and push to talk/tap to latch. SW2 is used to select the operating mode for the talk button associ­ated with channel 1. SW3 is used to select the operating mode for the talk button associated with channel 2. Many applica­tions are best served when the buttons are configured for push to talk operation. This ensures that a channel won’t accidentally be left in the talk mode. But there certainly are valid situations where the push to talk/ tap to latch setting will prove to be very useful.
Figure 5. Channel 1 and channel 2 headphone audio routing mode configuration switches
Model 370’s flexibility allows either or both sources to be sent to both the left and right outputs thus creating a monaural listening environment. When using a stereo headset this is often referred to as a dual-channel mono output. If a monaural (“single-muff”) headset is used these configuration op­tions allow the two input channels to be combined to monaural so that the listener can hear both input sources.
When SW4 is in its down (off) position au-
Figure 4. Channel 1 and channel 2 talk button mode configuration switches
dio from input channel 1 will be sent to the left channel (pin 4) of the headset connec­tor. When SW4 is in its up (on) position the
Headphone Audio Routing Modes
How the Model 370’s two audio input (Dante receiver) channels are routed to the headphone output channels can be configured using switches SW4 and SW5. The choices provide flexibility in how the audio sources are presented to the user. When using a stereo (“double-muff”) headset it’s common for the two audio input sources to be independently routed
audio is sent to both the left channel (pin 4) and the right channel (pin 5) of the headset connector.
When SW5 is in its down (off) position audio from input channel 2 will be sent to the right channel (pin 5) of the headset connector. When SW5 is in its up (on) position the audio is sent to both the left channel (pin 4) and the right channel (pin 5) of the headset connector.
to the left and right channels. But the
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Operation
At this point Model 370 operation should be taking place. An Ethernet connection with Power-over-Ethernet (PoE) capabil­ity should have been made. Alternately, a midspan power injector, in “series” with the Ethernet connection, should have been put into place. A headset terminated on a 5-pin male XLR connector should be plugged into the headset connector.
The Model 370’s Dante configuration set­tings should have been selected using the Dante Controller software application. In this way the two audio output (Dante transmitter) channels and two audio input (Dante receiver) channels should have been routed to the Dante receivers and transmitters on associated equipment. The Model 370’s five configuration switch­es should have been used to select the desired operating characteristics.
Initial Operation
The Model 370 will begin to function as soon as a Power-over-Ethernet (PoE) pow­er source is connected. However, it may take 20 seconds or longer for full opera­tion to commence. Upon initial power up the three status LEDs located on the bot­tom panel below the etherCON RJ45 jack will begin to light as network and Dante connections are established. The three pushbutton switches on the top panel will light in a test sequence to indicate that the main operating firmware (embedded software) has started. Once the entire sequence has completed and the Dante connection has been established full op­eration will begin.
Ethernet and Dante Status LEDs
Three status LEDs are located below the etherCON RJ45 connector on the Model 370’s bottom panel. The LINK ACT LED will light green whenever an active con­nection to a 100 Mb/s Ethernet network has been established. It will flash in re­sponse to Ethernet data packet activity. The SYS and SYNC LEDs display the operating status of the Dante interface and associated network. The SYS LED will light red upon Model 370 power up to indicate that the Dante interface is not ready. After a short interval it will light green to indicate that it is ready to pass data with another Dante device. The SYNC LED will light red when the Model 370 is not synchronized with a Dante network. It will light solid green when the Model 370 is synchronized with a Dante network and an external clock source (timing reference) is being received. It will slowly flash green when the Model 370 is part of a Dante network and is serving as a clock master. It’s possible that up to 20 seconds may be required for the SYNC LED to reach its final state.
How to Identify a Specific Model 370/Remote Talk Off Function
The Dante Controller software applica­tion offers an identify command that can be used to help locate a specific Model
370. When identify is selected it will send a command to a single Model 370 unit. On that specific unit the three pushbutton LEDs (two talk on/off and call) will light in a unique pattern. In addition, the SYS and SYNC status LEDs, located directly below the etherCON RJ45 connector on
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the bottom panel, will slowly flash green. After a few seconds the LED identification patterns will cease and normal Model 370 button LED and Dante SYS and SYNC status LED operation will resume.
The identify command also causes a talk off (“mic kill”) function to activate. If either or both talk on/off buttons are configured to the push to talk/tap to latch mode, and they are latched on, the identify command will cause them to latch off. This allows talk channels on a specific Model 370 that have been accidentally enabled to be remotely turned off. A subtle but inter­esting action will also occur if the identify command is received when the Model 370 is in a specific configuration and talk op­eration is active. If either or both of the talk buttons have been configured for push to talk operation and either or both buttons are pressed to enable talk, when the iden­tify command is received the microphone audio will be muted for approximately one second. This is implemented to allow tech­nical personnel to use the identify com­mand to locate a specific Model 370 that might have had one or both of its buttons accidentally activated.
For example, if a Model 370 was removed from a user’s belt or other clothing and then pushed into the corner of a table or studio set it’s possible that either or both talk buttons could become depressed. The identify command would cause the audio path on that specific unit to be momentarily disabled, providing an aural “clue” as to which unit is in an unwanted state and helping guide personnel to iden­tify its location. This feature only disturbs the audio path for a brief interval, ensuring that a valid talk condition won’t be unduly impacted.
Listen Level
Two rotary level controls (“pots”), located on the Model 370’s top panel, allow ad­justment of the level of the two audio input signals as they are sent to the headphone outputs. Depending on the configuration of the unit, audio input 1 can be sent to the left headphone output or to both the left and right headphone outputs; audio input 2 can be sent to the right head­phone output or to both the left and right headphone outputs. The pots are “push­in/push-out” type which allows the associ­ated knobs to be in their “out” positions to be adjusted and their “in” positions when protection from changes is desired.
The headphone output audio quality should be excellent, with high maximum output level and low distortion. High­frequency audio content is limited above 10 kHz, preventing unwanted signals from reaching the transducers of the associated headset. Analog audio signals do not pass directly through the rotary level controls. The position of the pots is recognized by the Model 370’s processor which then ad­justs the signal level in the digital domain. When a pot is in its fully counterclockwise position the associated audio signal is fully muted. The on/off status of the talk channels, or the status of the call function, does not impact the headphone outputs. They are independent functions.
Compressor Active LED
A yellow LED indicator is located on the bottom panel adjacent to the headset con­nector. Labeled COMP, the LED displays the status of the microphone audio com­pressor function. It will light whenever the input level from the microphone is such that the dynamic range of the talk signal
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is being controlled. It’s perfectly accept­able for the LED to light intermittently while a user is talking in a normal voice level into the microphone. But if the COMP LED lights solid while a user is talking at a normal voice level and the mic preamp gain is set for 46 dB, this will typically in­dicate that the mic gain setting should be changed to 40 dB. Conversely, if the LED almost never lights when normal talking is taking place and the mic preamp gain is set for 40 dB, it’s possible that chang­ing the gain to 46 dB would be beneficial. The compressor active LED will function whether or not either or both of the talk channels are active.
Talk Buttons
Two pushbutton switches are associated with the Model 370’s audio output chan­nels. How they function will depend on the configuration of the unit. Each button can be configured independently. When a button has been set for push to talk mode how it functions is pretty self-explanatory. Press and hold the button when headset microphone audio is to be sent out the associated audio output channel. The button’s green LED will light to indicate that the output is active. If the button has been configured for the push to talk/tap to latch mode operation is a bit different and certainly more flexible. Press and hold the button to activate the talk function. When released the talk function will turn off. Mo­mentarily pressing (“tapping”) the button will cause the function to changes states; off-to-on or on-to-off. Whenever the output is active the green LED will light.
Sidetone Function
The Model 370 includes a sidetone func­tion that sends microphone audio to both
the left and right headphone outputs when­ever either or both of the talk functions are active. The audio quality should be excel­lent and will provide the user with a confi­dence signal that they are actively talking to other intercom users. Sidetone audio is always sent to both headphone channels, even if only talk channel 1 or talk channel 2 is active. This is because the function is trying to simulate what a user would hear if they didn’t have a headset covering their ears. It is not intended to indicate to the user which output channel is active.
The level of the sidetone audio being sent to the left and right headphone channels is adjusted using the rotary level control (“pot”) located on the bottom of the unit. A small straight blade screwdriver (e.g., a “greenie”) can be used to adjust the pot. Although with some practice one’s thumb and index finger can also be effective. Typi­cally the exact sidetone level is not criti­cal and most users will not be concerned about changing it. But setting sidetone to a reasonable level is important. Setting the level too low will encourage users to speak too loudly; setting it too high and users will be tempted to speak hesitantly. The two level controls on the top panel do not impact the sidetone level. Audio does not pass directly through the sidetone pot but instead is used by the Model 370’s proces­sor to control the level in the digital audio domain.
Call Function
An integrated call function allows Model 370 users, and users of compatible equip­ment, to signal to each other visually. Indi­vidual call functions are provided for each of the two talk channels. Either or both can have the call function active at any one
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time. Technically call is achieved by send­ing a 20 kHz audio tone on the desired au­dio output channel. This signal is summed (mixed) with normal talk audio. The Model 370’s two audio input channels continually monitor for the presence of 20 kHz. A call signal is recognized on a channel when a continuous 20 kHz tone is detected on the audio input for that channel.
Normal talk audio signals will not be con­fused with a talk signal. Digital filters within the Model 370’s processor integrated circuit limit the high frequency response of the audio signals to about 10 kHz in both the input and output signal paths. This helps to ensure that false call detec­tion won’t take place as well as limiting the chance of causing issues in events where headphone extended high-frequency response is possible, e.g., dog shows or other animal events.
To send a call signal is simple: just en­able either or both of the talk buttons and simultaneously press and hold the call button. When call sending is active the or­ange LED associated with the call button will light. At the same time the channel or channels that are active in their talk mode will have their associated orange LED flash. Release the talk button or turn the call function(s) off and sending of the call signal will cease. As expected, pressing the call button when neither talk channel is active will result in nothing occurring.
Whenever a Model 370 audio input chan­nel receives a call signal (20 kHz audio tone) the orange LED on its companion button will first flash and then light contin­ually. If a call signal is present on both audio input channels then the orange LEDs on both talk buttons will first flash
then remain lit. When receiving a call sig­nal on either or both channels the orange LED associated with the call button will not light.
By using a 20 kHz tone the Model 370 is compatible with legacy intercom equipment, including the venerable RTS BP-325. When interconnecting Model 370 and BP-325 units using an appropriate Dante-enabled interface, such as the Studio Technologies’ Model 45DR, call signaling is fully compatible. Compatibility with the Clear-Com method of call func­tionality is possible by using the Model 45DC party-line interface. Also, devices such as the Studio Technologies’ Model 44D Audio Interface product will send and receive 20 kHz signals that will be compat­ible. The Model 44D refers to these signals as GPI (general purpose input) and GPO (general purpose output) but the actual signaling utilizes 20 kHz tones which are transported “in band” via the Dante audio paths.
Technical Notes
IP Address Assignment
By default the Model 370’s Ethernet inter­face will attempt to automatically obtain an IP address and associated settings using DHCP (Dynamic Host Configura­tion Protocol). If a DHCP server is not detected an IP address will automatically be assigned using the link-local protocol. This protocol is known in the Microsoft® world as Automatic Private IP Addressing (APIPA). It is also sometimes referred to as auto-IP (PIPPA). Link-local will assign an IP address in the IPv4 range of 169.254.0.1 to 169.254.255.254. In this way multiple
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Dante-enabled devices can be connected together and automatically function, whether or not a DHCP server is active on the LAN. Even two Dante-enabled devices that are directly interconnected using an RJ45 patch cord will, in most cases, cor­rectly acquire IP addresses and be able to communicate and transport audio. An ex­ception does arise when trying to directly interconnect two Dante-enabled devices that use the Ultimo Dante implementation, such as two Model 370 units. An Ethernet switch is required to provide the Ethernet ports to correctly interconnect two Ultimo­based devices directly with each other. (The technical reason relates to the need for the slight latency provided by an Ether­net switch.)
Using the Dante Controller software appli­cation the Model 370’s IP address and re­lated network parameters can be set for a fixed (“static”) configuration. While this is a more involved process than simply letting DHCP or link-local “do their thing,” if fixed addressing is necessary then that capabil­ity is available. But in this case it’s highly recommended that each unit be physically marked, e.g., directly using a permanent marker or “console tape,” with its specific IP address. If knowledge of a Model 370’s IP address has been misplaced there is no reset button or other method to easily restore the unit to a default IP setting.
In the unfortunate event that a device’s IP address is “lost,” the Address Resolution Protocol (ARP) networking command can be used to “probe” devices on a network for this information. For example, in Win­dows OS the arp –a command can be used to display a list of LAN information that includes MAC addresses and cor­responding IP addresses. The simplest
means of identifying an unknown IP ad­dress is to create a “mini” LAN with a per­sonal computer connected directly to the Model 370. Then by using the appropriate ARP command the required “clues” can be obtained.
Optimizing Network Performance
For best Dante audio-over-Ethernet per­formance a network that supports VoIP QoS capability is recommended. This can typically be implemented on virtually all contemporary managed Ethernet switches. There are even specialized switches that are optimized for entertainment-associated applications. Refer to the Audinate website (www.audinate.com) for details on optimiz­ing networks for Dante applications.
Application Firmware Version Display
As part of the Model 370’s power-up se­quence the unit’s application firmware version number can be displayed. This is useful when working with factory personnel on application support and troubleshoot­ing. Before connecting the PoE Ethernet cable, press and hold the call button. Then connect the Ethernet cable. Upon applica­tion of power the Model 370 will go through its normal power-up sequences followed by a display of the firmware version. The LED associated with the channel 1 talk but­ton will “flash” to display the major version number. Then the LED associated with the channel 2 talk button will “flash” to display the minor version number. Once the ver­sion number has been displayed the call button can be released. As an example of what would be a typical firmware dis­play, if the channel 1 talk button “flashed”
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twice followed by the channel 2 talk button “flashing” once this would indicate that application firmware version 2.1 was present in the Model 370.
Application Firmware Update Procedure
It’s possible that updated versions of the application firmware (embedded software) that is utilized by the Model 370’s proces­sor (microcontroller or MCU) integrated circuit will be released to add features or correct issues. Refer to the Studio Tech­nologies website for the latest application firmware file. The unit has the ability to load a revised file into the MCU’s non-volatile memory by way of a USB interface. The Model 370 implements a USB host function that directly supports connection of a USB flash drive. The Model 370’s MCU updates its firmware using a file named m370.bin.
The update process begins by preparing a USB flash drive. The flash drive doesn’t have to be empty (blank) but must be in the personal-computer-standard FAT32 format. Save the new firmware file in the root directory with a name of m370.bin. Studio Technologies will supply the ap­plication firmware file inside a .zip archive file. While the firmware file inside of the zip file will adhere to the naming convention required by the Model 370, the name of the zip file itself will include the file’s ver­sion number. For example, a file named m370v2r1MCU.zip would indicate that version 2.1 of the application firmware (m370.bin) is contained within this zip file. Once the USB flash drive is inserted into the USB interface, located on the main circuit board under the cover, the unit must be powered off and again powered on. At this point the file will automatically
load. The precise steps required will be highlighted in the next paragraphs of this guide. After the firmware has been up­dated the LEDs associated with the talk buttons should be used to confirm that the desired application firmware version has been successfully installed.
To install the application firmware file fol­low these steps:
1. Disconnect power from the Model 370. This will entail removing the Ethernet connection that is providing PoE pow­er.
2. Remove the cover from the Model 370. Begin by removing the four Phillips­head screws (#1 screwdriver tip), two per side. Be certain to save the screws so that re-assembly will be fast and painless. Then carefully slide the cover forward to separate it from the level controls and buttons, then lift it off.
3. Locate the USB connector on the main circuit board. It’s adjacent to the call button. Insert the prepared USB flash drive into it.
4. Apply power to the Model 370 by con­necting to a Power-over-Ethernet (PoE) Ethernet signal.
5. After a few seconds the Model 370 will run a “boot loader” program that will automatically load the new applica­tion firmware file (m370.bin). This load process takes only a few seconds. During this time period the call button’s LED will flash slowly in alternate col­ors. Once the entire loading process is over, taking approximately 10 seconds, the Model 370 will restart using the newly loaded application firmware.
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6. At this time the Model 370 is function­ing with the newly loaded application firmware and the USB flash drive can be removed. But to be conservative, remove PoE power first and then re­move the USB flash drive.
7. Press and hold the call button, apply power to the Model 370, and “read” the application firmware version num­ber by observing the two talk button LEDs. Ensure that this is the desired version.
Note that upon power being applied to the Model 370 if the USB flash drive doesn’t have the correct file (m370.bin) in the root folder no harm will occur. Upon power up the call button’s LEDs will flash on and off rapidly for a few seconds to indicate this condition and then normal operation using the unit’s existing application firmware will begin.
Ultimo Firmware Update
As previously discussed in this guide, the Model 370 implements Dante connectivity using the Ultimo 2x2 channels integrated circuit from Audinate. The Dante Controller software application can be used to de­termine the version of the firmware (em­bedded software) residing in the Ultimo “chip.” This firmware can be updated by way of the Model 370’s Ethernet connec­tion. The latest Dante firmware file is avail­able on the Studio Technologies website. The Dante Firmware Update Manager (FUM) application is used to install the firmware. This program is also available for download on the Studio Technologies website.
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Specifications
Audio Channels: 2 talk, 2 listen
Power Source:
Power-over-Ethernet (PoE): class 1 (very low
power, ≤3.84 watts)
Network Audio Technology:
Type: Dante Audio-over-Ethernet
Bit Depth: up to 24
Sample Rate: 48 kHz
Number of Transmitter (Output) Channels: 2
Number of Receiver (Input) Channels: 2
Dante Audio Flows: 4; 2 transmitter, 2 receiver
Network Interface:
Type: twisted-pair Ethernet, Power-over-Ethernet
(PoE) supported
Data Rate: 100 Mb/s (10 Mb/s Ethernet not supported)
Microphone Input:
Type:
unbalanced, for use with dynamic
microphones
Gain: 40 or 46 dB, selectable, ref. –60 dBu input to Dante output (–20 dBFS nominal)
Frequency Response: 50 Hz to 10 kHz, –3 dB
Distortion (THD+N): <0.02%
Dynamic Range: 75 dB
Headphone Output:
Type: dual-channel
Compatibility: intended for connection to mono
or stereo headsets or earpieces with nominal impedance of 50 ohms or greater
Maximum Output Voltage: 3.8 Vrms, 1 kHz, 150 ohm load
Frequency Response: 20 Hz to 10 kHz, –3 dB
Distortion (THD+N): <0.002%
Dynamic Range: >100 dB
Call Signal Support:
Method: 20 kHz, ±800 Hz, within audio channels
Call Send Level: –20 dBFS
Call Receive Level: –27 dBFS minimum
Connectors:
Headset: 5-pin female XLR
Ethernet: Neutrik etherCON RJ45
USB: type A receptacle (located inside Model
370’s enclosure and used only for firmware updates)
Dimensions (Overall):
3.6 inches wide (9.2 cm)
1.6 inches high (4.0 cm)
4.8 inches deep (12.6 cm)
Mounting: intended for portable applications; con­tains integral belt clip; optional mounting adapter kit allows Model 370 to be permanently mounted
Compressor:
Threshold: 1 dB above nominal level (–19 dBFS)
Slope: 2:1
Status LED: compressor active
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Weight: 0.6 pounds (0.3 kg)
Specifications and information contained in this User Guide subject to change without notice.
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