513856
C111
Owner’s Manual
C111
ENGLISH
C111-37
1 SAFETY PRECAUTIONS
1 Before connecting the machine to the power source, check
that the voltage shown on the rating plate matches your
electricity supply. Connect the machine to a single-phase
supply through a grounded outlet as required by current
regulations.
2 Do not use extension cables to connect the machine.
3 To avoid any risks, if the power cable is damaged, it must
be replaced by the manufacturer, by an authorized technician
or by a similarly qualified person.
4 The machine is not suitable for outdoor use.
5 The machine must be installed in the upright position.
6 Before cleaning, always disconnect the machine by
removing the plug from the outlet.
7 Always disconnect the machine before removing any of the
panels for cleaning or maintenance work.
8 This machine must not be used by persons unless they
have been trained regarding the safe use of the machine and
understand the risks involved.
9 Only persons who know and have practical experience of
the machine are permitted access to the inner components of
the machine, especially when dealing with issues regarding
safety and hygiene.
10 This machine is intended exclusively for domestic and
similar use.
11 For the machine to operate correctly, ambient temperature
must be between +41° and +89°F.
12 Use the machine to cool the indicated liquids only.
13 Do not introduce dangerous or toxic liquids to the machine.
2 TECHNICAL CHARACTERISTICS
Hopper capacity, approx gal 1
Freezing Cylinder capacity,
approx
Dimensions:
width in 10.2
depth in 22.4
height in 28.7
Net weight, approx. lbs 106
Gross weight, approx. lbs 121
Hermetic compressor
Air-cooled condenser
Overload protector
Noise level less than 70 dB (A)
gal 0.5
IMPORTANT
Electrical characteristics: read the data on the data plate
of the machine; this data plate is located in the lower part
of the front panel, behind the drip tray. The serial numbers of the machine (preceded by the symbol #) is indicated on the frame, at the rear of the machine, behind the
condenser cover panel. Always refer to the data shown
on the plate.
The manufacturer reserves the right to amend this manual without notice.
3 INTRODUCTION
Read this instruction booklet carefully in order to familiarize
yourself with all aspects of the machine.
As with all mechanical products, this machine also requires
cleaning and care. In addition, its correct operation may be compromised by possible errors made by the operator during the
disassembly and cleaning operations. For this reason, it is important that the disassembly, cleaning, sanitizing and reassembly procedures - being everyday tasks - are familiar, without any
room for error on the part of the machine user.
The warranty for the C111 is as follows: Five years on major
components including: freezing cylinder, hopper, compressor
and, drive motor; One year on non-wear parts and labor
.
Every machine includes White Glove
Service. One call does it all – customer
service, technical service, parts or
warranty information, installation,
startup, sales, on-site service dispatch
and much more. Available 24 hours a
day, seven days a week year-round.
Contact White Glove Service at 800319-9549
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4 UNPACK THE MACHINE
1 Take the machine out of its packaging, which we
recommend you keep for future requirements.
2 Make sure that the machine has not been damaged during
transportation. If this is the case, immediately make a claim
with your carrier.
NOTICE: Do not lay the machine on its side or back.
6 OPERATING PROCEDURES
IMPORTANT
Before use, clean and sanitize the machine according to
the instructions provided in 6. 4 CLEANING.
NOTICE: Do not lift the machine by the tank, auger, or
handles. Only lift by grasping the bottom of the machine.
NOTICE: The machine must sit in the upright position for 24
hours before turning it on. This will allow the oil in the
compressor to settle into place following shipping.
3 Place the machine onto a counter designed to withstand its
weight, including when full.
4 Leave a clearance of at least 6” around the whole machine
to avoid obstructing the cooling air flow.
5 Check the stability of the device, adjusting the height of the
legs if necessary. If the dispenser is provided with taller legs
(approximately 4”), these must replace the original ones.
ATTENTION
Make sure the machine is properly grounded, otherwise
you may cause electric shocks to persons or damage to
the machine.
6 The machine does not leave the factory washed and
sanitized. Before use, it must be disassembled, washed and
sanitized, following the instructions in 6. 4 CLEANING.
IMPORTANT
If the spigot assembly has not been installed, the
machine cannot operate and the display shows the
spigot assembly open icon (see figure 1).
figure 1
This machine is equipped with a hopper designed to keep the
mix refrigerated and a freezing cylinder for the production of the
soft serve.
Every time soft serve is dispensed, the same quantity of soft
serve mix feeds into the freezing cylinder from the hopper.
In order to obtain softer and lighter soft Serve, make sure that
the carburetor is installed correctly. (see figure 2)
IMPORTANT
Position the machine in such a way that the power supply cable is easily accessible.
5 TO OPERATE SAFELY
1 Do not use the machine before reading this instruction
manual first.
2 Do not use the machine unless it is properly grounded.
3 Do not operate the machine if the panels are not in place
and secured with screws.
4 Do not insert your fingers in panel louvers or spigot outlet.
5 Do not remove parts or panels for cleaning or maintenance
without first making sure the machine is disconnected from the
electricity supply.
6 The cover must remain closed at all times.
figure 2
For best results, the following steps must be performed in the order specified:
1 Insert the lower part of the carburetor into the mix inlet tube
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in the hopper, making sure it is fully seated. (see figure 3)
figure 3
2 Pour mix into the hopper and wait for the freezing cylinder
to fill. The cylinder is filled when no more air bubbles exit the
holes in the carburetor. (see figure 4)
6 When the product is ready, remove the hopper cover and
turn the upper part of the carburetor counterclockwise to allow
the mix to enter the freezing cylinder.(see figure 7)
The quantity of air in the soft serve can be adjusted, keeping in
mind that, starting from the closing position:
complete rotation
counterclockwise
minimum rotation counterclockwise
: fully open, lower quantity of air
in the soft serve (low overrun)
: only open slightly, greater quan-
tity of air in the soft serve (high
overrun)
figure 4
3 Insert the upper part of the carburetor into the lower one.
(see figure 5)
figure 5
4 Turn the carburetor fully clockwise to stop the mix entering
the cylinder. (see figure 6)
figure 7
7 After making adjustments, install the hopper cover.
IMPORTANT
Use the machine with foodstuff only. Not intended for
household use.
8 Dispense the soft serve using the spigot handle.
9 If the carburetor adjustments do not make the desired
consistency, the mix can be modified as follows:
Soft serve too soft : increase the amount of liquid (water or
milk) from 5 % to 10 % of the total volume.
Soft serve too hard : decrease the amount of liquid (water or
milk) from 5 % to 10 % of the total volume.
10 The machine must operate continuously: the cooling
system stops automatically when the product is ready to be
dispensed. The auger speed decreases and only increases
when dispensing. The cooling system and auger operate at
default time intervals in order to restore the proper consistency
to the product.
6. 1 DESCRIPTION OF CONTROLS
The machine has a main power switch, an on/off button and a
touch display. The following operating modes are available:
5 Install the hopper cover, turn the main power switch on, and
start preparing soft serve. (See 6. 1 DESCRIPTION OF
CONTROLS)
figure 6
SOFT SERVE PRODUCTION: in this operating mode, the machine prepares soft serve.
NIGHT MODE: in this operating mode, the machine keeps the
liquid mix at a suitable temperature to preserve it. This function
is useful at night to keep the quality of the mix intact and limit
electricity consumption.
WASHING: in this operating mode, cooling is disabled. This
function is used during washing and sanitizing to prevent the
solution used from being cooled and freezing.
4
MAIN SWITCH
The main power switch is located on the top of the machine at
the back.
H Status icon. Indicates the machine status (soft serve, night
mode, washing, alarm) and the soft serve preparation status when the soft serve mode is enabled:
red icon: soft serve not ready
yellow icon: soft serve almost ready
green icon: soft serve ready
I Hopper cooling icon. Indicates that the hopper cooling is in
operation.
J Freezing cylinder cooling icon. Indicates that the freezing
cylinder cooling is in operation.
K Compressor icon. Indicates the compressor is in opera-
tion.
L Display shut-down icon. Indicates that the touch display
has shut down and no controls can be accessed.
Its function is as follows:
Position 0 : machine is off
Position I : machine enabled for operation but in Standby
mode. Only indicator light Q is on.
IMPORTANT
If you turn the machine off and back on at the main power
switch, it will restart in the same operating mode it was in
when it was switched off.
ON/OFF BUTTON
The ON/OFF button P is located to the right of the touch display.
If indicator light Q comes on, the machine is switched on and in
standby mode, ready for operation. Hold down the ON/OFF button for one second to turn the machine on and off.
TOUCH DISPLAY
FOR MACHINE OPERATION
Turn the main power switch to position I. Red indicator light Q
comes on.
Hold down button P until the machine starts up again.
Select the desired function using icons A, B, c or D.
SOFT SERVE MODE
In this operating mode, the machine produces soft serve and the
mix in the hopper is kept at a suitable temperature to preserve
it. The soft serve preparation status is indicated on the display
by the central icon and by the color of the arrows.(see figure 9)
figure 9
When the soft serve is ready, the auger slows down, the cooling
system stops and the machine switches to serve mode. At default intervals (factory set to every 10 minutes), the auger increases speed and the cooling system runs to restore the proper
soft serve consistency.
When the spigot is opened, the auger speed increases and the
cooling system runs.
In order to produce soft serve, the hopper must contain a suitable quantity of mix. If the mix level gets low, the central icon displays low product.(see figure 10)
figure 8
The following icons appear on the display:
A SOFT serve PRODUCTION icon; when pressed, the
SOFT serve function is enabled.
B NIGHT MODE icon; when pressed, the NIGHT MODE
function is enabled
C WASHING icon; when pressed, the WASHING function is
enabled.
D PARAMETERS icon; when pressed, adjustments can be
made to the operating PARAMETERS.
E Alarm code. Indicates an alarm and displays the relevant
code.
F Consistency bar. Indicates the set consistency level.
G Mix temperature. Indicates the mix temperature in the hop-
per.
figure 10
Consistency adjustment
The consistency of the soft serve can be adjusted on a scale of
1 to 10. To adjust, touch the graduated bar on the right-hand
side of the touch display. The following controls are available:
A Exit icon: Exits without making any changes.
B Decrease icon: Decreases the consistency value.
C Increase icon: Increases the consistency value.
D Confirm icon: Confirms the value set.
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(see figure 11)
figure 11
NIGHT MODE
In this operating mode, the mix in both the hopper and in the
freezing cylinder is kept at a food safe temperature (factory set
to 36°F) to preserve it. The display indicates the night mode
icon. (see figure 12)
play. Press this icon to show the explanatory text relating to the
alarm. (see figure 14)
figure 14
MAINTENANCE ALARM (AL14)
After every 1500 hours of operation it is necessary to replace the
auger seal. After replacing the seal, the AL14 alarm must be reset.
To reset the alarm 14 is necessary:
- press parameters icon
- type user password (0000)
- press on hourglass icon
- press RESET button
- type user password (0000)
- press exit button
figure 12
When the mix has reached the set temperature, the auger slows
down, the cooling system stops, and the machine switches to
standby mode. At default intervals (factory set to every 10 minutes), the auger increases speed and the cooling system starts
to retain the proper temperature.
IMPORTANT
The product temperature during night mode is factory set
to 36°F.
WASHING MODE
In this operating mode, the cooling system does not operate and
the auger turns at a speed suitable for washing the machine.
The display indicates the Washing icon. (see figure 13)
figure 13
ALARMS
The machine is fitted with a self-diagnosis system. In the event
of a breakdown, the user is notified by the alarm icon on the dis-
6. 2 OPERATION HELPFUL HINTS
The machine parameters are factory set to guarantee optimum
operation. To prevent any risks of malfunctioning, the parameters must only be changed by the manufacturer, technical support, or other similarly qualified persons.
6. 3 SUGGESTIONS
1 All machines of this kind emit heat. Should the heat
generated be excessive, make sure that no heat sources are
located near the machine and, specifically, near the louvered
panels. Also make sure the air flow is not obstructed by the
walls, boxes or other items. Leave a clearance of at least 6” all
around the machine. Also make sure the filter situated behind
the rear panel is clean.
2 This machine is only intended for use with confectionery
products.
6. 4 CLEANING
1 Cleaning and washing the machine are vital to guarantee
perfect preservation of product flavor and maximum efficiency
of your machine. The procedures described below must be
considered of a general nature and may vary due to local
health and safety regulations.
2 Before disassembling for washing, the machine must be
emptied. Proceed as follows:
1 on the keypad, select the WASHING operating mode
2 if necessary, wait for the mix to liquify
3 place a bucket under the spigot and empty all the contents
of the hopper and freezing cylinder
4 remove the hopper cover.
If the cover is fitted with a safety lock, turn the key counterclockwise. (see figure 15)
6
5 fill the hopper with water and allow the machine to operate
in WASHING mode for a few minutes. Then empty the wa-
ter out of the machine.
6 press and hold the ON/OFF button to turn off the machine
7 turn off the main power switch
6. 4. 1 DISASSEMBLY
ATTENTION
Before disassembling any component, always unplug
the machine from the main power source.
part and disassemble it. (see figure 18) and (see figure 19).
1 Remove the hopper cover. (see figure 16)
If the cover is fitted with a safety lock, turn the key
counterclockwise. (see figure 15)
figure 15
figure 18
figure 19
4 Remove the front panel. (see figure 20)
figure 16
2 If present, remove the auger in the hopper. (see figure 17)
figure 17
3 Remove the carburetor, both the upper part that the lower
figure 20
5 Unscrew both knobs from the spigot assembly. (see figure
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21)
figure 21
6 Remove the spigot assembly and disassemble it, following
the sequence specified. (see figure 22)
9 Remove the drip tray. (see figure 25)
figure 25
6. 4. 2 WASHING
IMPORTANT
If the power supply cable is damaged, it must be replaced
by the manufacturer or an authorized service provider to
avoid all risk.
figure 22
7 Remove the auger. (see figure 23)
figure 23
8 Remove the auger coupling and seal. (see figure 24)
ATTENTION
Before any cleaning operation, always disconnect the
dispenser from the power source.
1 Fill a bucket with approximately one gallon of 90-110 °F
water) and 1 oz of mild detergent (Stera-Sheen green label),
following the manufacturer’s instructions. A solution that is too
concentrated may damage the parts to be washed, whereas
one that is too diluted may not clean properly. Do not use any
abrasive detergents.
IMPORTANT
In order to avoid damaging the machine, only use detergents that are compatible with plastic components.
2 In order to avoid damaging the machine, only use
detergents that are compatible with plastic components.
ATTENTION
When cleaning the machine, do not use excessive
amounts of water around the electrical components. This
could cause electric shocks or damage to the machine.
figure 24
3 Wash the freezing cylinder, the hopper, and the mix inlet
tube using the brush supplied with the unit.
4 Rinse all washed parts under running water.
6. 4. 3 SANITIZING
Sanitizing must be done immediately before starting up the
dispenser. Do not allow the dispenser to remain idle for a long
time after sanitation.
8
1 Before starting the procedures described below, wash your
hands with antibacterial soap.
2 Prepare 2 gallons of Stera-Sheen sanitizing solution
according to the manufacturer's instructions.
3 Immerse all parts to be sanitized in the solution for the time
indicated by the product manufacturer.
4 Allow the sanitized parts to air dry on a clean surface.
5 Dry the external parts of the dispenser without using
abrasive cloths.
6. 4. 4 ASSEMBLY
5 Reassemble the front panel. (see figure 26)
NOTE: Total Blend sanitary lubricant, or equivalent must be
used when lubrication of parts is specified. Total Blend can
be used to lubricate parts and also as a spline lubricant. Do
not use more than one packet of Total Blend per freezing
cylinder.
NOTE: The United States Department of Agriculture and the
Food and Drug Administration require that lubricants used
on food processing equipment be certified for this use. Use
lubricants only in accordance with the manufacturer’s
instructions.
1 Install the drip tray.
IMPORTANT
Lubricate the spigot piston, the auger seal and the front
of the auger in the points indicated in figure using only
Total Blend or other food grade sanitary lubricant.
2 Install the auger coupling onto the auger and insert it into
the freezing cylinder. Rotate the auger so that the coupling
engages the drive shaft.
3 Assemble the spigot assembly by first inserting the spigot
piston into the front door. Then install the handle onto the door
and secure it with the pin. Refer to Figure 20.
4 Place the front door assembly onto the studs and secure
with the knobs, tightening them carefully.
figure 26
6 Assemble the hopper auger taking care to insert the ends in
the grooves in the hopper.(see figure 27)
figure 27
6. 4. 5 IN-PLACE SANITIZATION
The sanitizing of the assembled machine prior to operation
should be performed in addition to the sanitizing of the disassembled machine described herein above, and never instead of
it.
1 Prepare 2 gallons of sanitizing solution according to the
manufacturer's instructions (Stera-Sheen green label).
2 Pour the solution into the hopper.
3 Using a suitable brush, wipe the solution onto all the parts
above the level of the solution including the underside of the
hopper cover.
4 Install the cover and operate the machine for approximately
5 minutes.
5 Drain the sanitizing solution from the bowls through the
spigots and then dispose of it.
6 Place a container under the spigot and rinse the machine
with mix to flush out any remaining sanitizing solution.
7 MAINTENANCE
1 Every day: check the machine and make sure there are no
leaks from the spigot assembly seal. If you notice a leak, first
check that the components have been assembled correctly,
then make sure the seal is not worn or damaged, in which case
replace it with an original spare part from the manufacturer.
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(see figure 28)
figure 28
2 Every week: make sure the auger seal is not worn or
damaged. If it is, replace with an original spare part from the
manufacturer. (see figure 29)
figure 29
3 Every week: check for auger seal leaks by examining the
drain tray (see figure 30). In case of a leak, make sure the
auger seal is properly installed and not worn or damaged. If it
is, replace with an original spare part from the manufacturer
(see figure 29).
31)
figure 31
ATTENTION
Be careful with the condenser fins as they are sharp.
5 In case of strange noise or failure, disconnect the machine
from the power source and call for service.
figure 30
4 Every Month: eliminate any dust that has built up on the
condenser filter situated at the back of the machine. (see figure
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