Star Micronics TUP900 User Manual
Product Specifications Manual
TUP900 Series
Rev. 0.01
Star Micronics Co., Ltd.
Special Products Operating Division
Rev 0.01
--- CONTENTS ---
1. GENERAL DESCRIPTION ...................................................................................................................1-1
2. PRINTER CONFIGURATION...............................................................................................................2-1
2-1 Basic Configuration...............................................................................................................................2-1
2-1-1 Thermal Mechanism Module ......................................................................................................2-1
2-1-2 Presenter Module .......................................................................................................................2-1
2-1-3 Control Board Module ................................................................................................................2-1
2-1-4 Power Connector Cable Module ................................................................................................2-1
2-1-5 Paper Roll Supply Module..........................................................................................................2-1
2-2 Selectable Options for Each Module ....................................................................................................2-1
3. BASIC SPECIFICATIONS ....................................................................................................................3-1
3-1 Printing Specifications ..........................................................................................................................3-1
3-2 Character Specifications and Bar Code Specifications ........................................................................3-2
3-2-1 STAR Line Mode ........................................................................................................................3-2
3-2-2 STAR Page Mode ......................................................................................................................3-3
3-3 Paper Specifications .............................................................................................................................3-4
3-3-1 Thermal Paper roll......................................................................................................................3-4
3-3-2 Black Mark Specifications ..........................................................................................................3-7
3-4 Thermal Mechanism Module ................................................................................................................3-9
3-4-1 Thermal Head.............................................................................................................................3-9
3-4-2 Auto-cutter..................................................................................................................................3-9
3-4-3 Paper Feed Motor ......................................................................................................................3-9
3-4-4 Sensors ......................................................................................................................................3-9
3-5 Presenter Module ...............................................................................................................................3-10
3-5-1 Feed Rollers .............................................................................................................................3-10
3-5-2 Paper Feed Motor ....................................................................................................................3-10
3-5-3 Sensors ....................................................................................................................................3-10
3-6 Paper Roll Supply Module ..................................................................................................................3-11
3-6-1 Paper Roll Holder .....................................................................................................................3-11
3-6-2 Near-end Sensor ......................................................................................................................3-11
3-7 Reliability Specifications .....................................................................................................................3-12
3-7-1 Thermal Mechanism Module ....................................................................................................3-12
3-7-2 Thermal Head...........................................................................................................................3-12
3-7-3 Auto-cutter................................................................................................................................3-12
3-7-4 Presenter Module .....................................................................................................................3-12
4. EXTERNAL SPECIFICATIONS............................................................................................................4-1
4-1 External Specifications .........................................................................................................................4-1
4-1-1 External Dimensions ..................................................................................................................4-1
4-1-2 External Drawings ......................................................................................................................4-1
4-1-3 Mass...........................................................................................................................................4-1
4-2 Operation Panel Specifications.............................................................................................................4-1
4-2-1 Switches.....................................................................................................................................4-1
4-2-2 LED ............................................................................................................................................4-1
4-3 Interface................................................................................................................................................4-1
4-4 DIP Switches ........................................................................................................................................4-1
5. ENVIRONMENT SPECIFICATIONS ....................................................................................................5-1
5-1 Temperature and Humidity ...................................................................................................................5-1
5-1-1 When Operating .........................................................................................................................5-1
5-1-2 When Stored (Excluding Paper roll) ...........................................................................................5-1
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5-2 Static Electricity Tolerance (ESD).........................................................................................................5-2
5-3 AC Line Noise Tolerance......................................................................................................................5-2
5-4 Vibrations, Falling Shocks ....................................................................................................................5-2
5-4-1 Vibration Test (When Packaged) ...............................................................................................5-2
5-4-2 Drop Test (When Packaged)......................................................................................................5-2
5-5 Dust ......................................................................................................................................................5-2
6. SAFETY................................................................................................................................................6-1
6-1 Standard ...............................................................................................................................................6-1
7. USAGE EXAMPLE (LAYOUT EXAMPLE) ...........................................................................................7-1
7-1 Control Board Layout............................................................................................................................7-1
7-1-1 Control Board Layout 2 ..............................................................................................................7-1
7-1-2 Control Board Layout 3 ..............................................................................................................7-1
7-2 High Volume Paper Roll Supply (RHU-T900, Optional Part)................................................................7-1
7-2-1 Horizontal Layout .......................................................................................................................7-1
7-2-2 Vertical Layout............................................................................................................................7-1
8. SETTING UP THE PRINTER UNIT......................................................................................................8-1
8-1 Mounting the Units................................................................................................................................8-1
8-1-1 Mounting the Printer Unit............................................................................................................8-1
8-1-2 Mounting the High Volume Paper Roll Supply (RHU-T900).......................................................8-1
8-1-3 Mounting the Printer Unit and the High Volume Paper Roll Supply (RHU-T900).......................8-1
8-2 Mounting the High Volume Paper Roll Supply (RHU-T900) .................................................................8-1
8-3 Adjusting the Paper roll Holder Unit......................................................................................................8-2
8-3-1 Handling 111.5 mm Paper Width ...............................................................................................8-2
8-3-2 Handling 82 mm Paper Width ....................................................................................................8-2
8-3-3 Handling 79.5 mm Paper Width .................................................................................................8-2
8-4 Mounting the Friction Spring.................................................................................................................8-4
8-4-1 Using the Spring Base................................................................................................................8-4
8-4-2 When Not Using the Spring Base...............................................................................................8-4
8-5 Adjusting the Near End Sensor ............................................................................................................8-8
8-5-1 Adjusting to the Paper roll Width ................................................................................................8-8
8-5-2 Adjusting to the Paper roll Diameter Direction ...........................................................................8-8
9. HANDLING THE PRINTER UNIT .........................................................................................................9-1
9-1 Precautions Regarding Designs ...........................................................................................................9-1
9-2 Precautions for Handling ......................................................................................................................9-1
9-3 Precautions Concerning Safety ............................................................................................................9-2
9-4 How to Set the Paper roll......................................................................................................................9-3
9-5 Performing Maintenance.......................................................................................................................9-7
9-5-1 Cleaning the Thermal Head and Platen .....................................................................................9-7
9-5-2 Handling Recording Paper Jams................................................................................................9-7
9-5-3 How to Release the Cutter Lock.................................................................................................9-7
10. Control board module (TBD900 Series) .......................................................................................... 10—1
11. Power connector cable module (PBD-9) ......................................................................................... 11—2
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1. GENERAL DESCRIPTION
The TUP900 series is a direct line thermal printer capable of high speed printing that employs a thermal
line dot printing system and is composed of a unit comprising thermal paper roll storage. This type is used,
embedded in electronic devices such as games, ATM, and information kiosks.
Model Name Display Directions
TUP9 9 2 – 24 J1
Installed Fonts None: Standard models
J1: Japanese Characters
Power Specifications 24: 24 VDC
Mechanism Type 2: Standard
Printer Type 9: Presenter equipped with a recovery function
as standard.
TUP900 Series Thermal Unit Printer
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2. PRINTER CONFIGURATION
2-1 Basic Configuration
This unit is composed of modules. The configuration is shown below.
TUP992-24/TUP992-24J1 (Thermal line unit printers)
Thermal mechanism module (TMP900 Series)
Presenter module (PR900 Series)
Control board module (TBD900 Series)
Power connector cable module (PBD-9)
Paper roll supply module
2-1-1 Thermal Mechanism Module
This is composed of the printer mechanism portion that prints using a thermal head while paper is being fed,
and an auto-cutter mechanism that cuts the paper by command.
2-1-2 Presenter Module
The presenter module is composed of a mechanism that discharges and that recovers paper (such as
receipts) that has been printed and cut by the thermal mechanism module.
2-1-3 Control Board Module
This is the control board that controls the thermal mechanism and the presenter.
2-1-4 Power Connector Cable Module
This is composed of the connector portion that connects the optional power adapter set to the control board,
and the power switch.
2-1-5 Paper Roll Supply Module
This supports the thermal paper roll on a shaft and functions to supply paper to the thermal mechanism
module. This is also provided a damper roller unit to alleviate the shock caused by the inertia of the paper
roll when feeding the thermal paper.
2-2 Selectable Options for Each Module
This unit is used by mounting the following selectable options on each module.
The following table shows the options for each module.
Unit/Module Name Content of Option Part Number Part Name
TUP992-24
TUP992-24J1
TMP900 Series
TBD900 Series
Power Adapter
High Volume Paper Roll
Supply
Near-end Sensor 39590030 NEU-T900
Damper Roller 39591000 DRU-T900
Control Panel Board Unit 39591500 OPA-T900
I/F
Power Connector Cable 39206500 PBD-9
30781430 PS60L-24A Adapter Set JP
30781440 PS60L-24A Adapter Set US
30781450 PS60L-24A Adapter Set EU
30781460 PS60L-24A Adapter Set UK
30781470 PS60L-24A Adapter Set AS
30781480 PS60L-24A Adapter Set CH
39590020 RHU-T900
39607400 IFBD-HD04
39607411 IFBD-HC04
39607420 IFBD-HU04
39607430 IFBD-HN04
39607440 IFBD-HE04
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3. BASIC SPECIFICATIONS
3-1 Printing Specifications
(1) Print Method: Direct Thermal Line Printing
(2) Dot Configuration: 832 dots/line
(3) Dot Density: 8 dots/mm (203 DPI)
(4) Printing Region: Maximum 104 mm (See figure below)
111.5 ±0.5 mm (Maximum paper width)
104 mm (Maximum print region, 832 dots) 3.75 mm3.75 mm
0.125 mm
Fig. 3.1.4 Print Region
0.125 mm
Notes 1) The mechanism can handle paper widths of 79.5 ±0.5 to 111.5 ±0.5 mm. However, it is
recommended that a print layout is set that allows plenty of print margin on the left and right
sides for the paper that is used. Also, the standard position of printing to the paper width is
center of the paper width.
Left and right margins in the printing region are recommended to be a minimum of 3.75 mm.
2) When using a paper width that is less than the maximum print width of the head (104 mm),
consider the recording paper feeding state so that the print region does not leave both edges
of the recording paper.
(5) Print Format: Maximum 69 columns (12 × 24 fonts)
Maximum 34 columns (24 × 24 Chinese character fonts)
(Only on Chinese character models)
(6) Character Space: Programmable
(7) Print Speed: 1) HS mode Maximum 150 mm/s
2) LQ mode Maximum 110 mm/s
3) HQ mode Maximum 60 mm/s
4) Two Color Printing Mode Maximum 60 mm/s
Note 1) Printing speed varies according to the processing speed of the controller and the temperature
control using the head thermistor.
(8) Paper Feed: Thermal Mechanism Module Friction Feed Method
Presenter Module Roller Friction Feed Method
(9) Paper Feed Pitch: 0.125 mm (1 step on the paper feed pulse motor)
(10) Line Width: 4 mm, 3 mm
(11) Cuttable Sheet Length: 75 to 300 mm
(12) Print Head: Line Thermal Head
(13) Presenter: With Recovery Function
(14) Emulation: Star Line Mode
Star Page Mode
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3-2 Character Specifications and Bar Code Specifications
3-2-1 STAR Line Mode
Item Contents
Character Type
Standard Specifications Alphanumeric Characters 95 Characters
Expanded Graphics 128 Characters
International Characters 32 Characters
Japanese Language
Chinese Characters
Alphanumeric Characters 95 Characters
Expanded Graphics 128 Characters
JIS Level-1 Kanji Set (Note1)3489 Characters
Chinese Language
Character Specifications
Character
Configuration
Character
Dimensions
Character Code
Table
Bar Codes UPC-A
Alphanumeric Characters 12 × 24 dots (W × H)
IBM Graphics 12 × 32 dots (W × H)
Single Byte Characters 12 × 24 dots (W × H) (When using Chinese Specifications)
Two Byte Chinese
Characters
12 × 24 dots Font 1.50 mm × 3.00 mm (W × H)
12 × 32 dots Font 1.50 mm × 4.00 mm (W × H)
24 × 24 dots Font 3.00 mm × 3.00 mm (W × H)
40 Code Pages
UPC-E
JAN/EAN8
JAN/EAN13
ITF
CODE39
CODE93
CODE128
CODABAR (NW-7)
JIS Level-2 Kanji Set
(Note 1)
Special Symbols 83 Characters
Single Byte Characters 282 Characters
Alphanumeric Characters 95 Characters
Chinese Characters
(Note 2)
24 × 24 dots (W × H) (When using Chinese Specifications)
3388 Characters
7189 Characters
Notes 1) JIS level-1 and level-2 kanji sets conform to JISx0208-1983. They correspond to SHIFT-JIS code.
2) Conforms to GB8312
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3-2-2 STAR Page Mode
Item Contents
Character Type
Character
Configuration
Character
Dimensions
Character Code
Table
Bar Codes UPC-A
Small Characters Alphanumeric Characters
and Others
International Characters 32 Characters
Alphanumeric Characters
Characters
Chinese Character
OCR Characters Alphanumeric Characters
Small Characters 8 × 16 dots (W × H)
Standard
Characters
Single Byte
Characters
Two Byte Chinese
Characters
Bold Characters 24 × 32 dots (W × H)
OCR Characters 16 × 24 dots (W × H)
8 × 16 dots Font 1.00 mm × 2.00 mm (W × H)
12 × 24 dots Font 1.50 mm × 3.00 mm (W × H)
16 × 24 dots Font 2.00 mm × 3.00 mm (W × H)
24 × 24 dots Font 3.00 mm × 3.00 mm (W × H)
24 × 32 dots Font 3.00 mm × 4.00 mm (W × H)
2 Code Pages
UPC-E
JAN/EAN8
JAN/EAN13
ITF
CODE39
CODE93
CODE128
CODABAR (NW-7)
Single Byte
Characters
Japanese
Language
Chinese
Characters
Chinese
Characters
16 × 24 dots (W × H)
12 × 24 dots (W × H) (When using Chinese Specifications)
24 × 24 dots (W × H) (When using Chinese Specifications)
and Others
International Characters 32 Characters
Alphanumeric Characters
and Others
Alphanumeric Characters 95 Characters
Expanded Graphics 128 Characters
JIS Level-1 Kanji Set (Note1)3489 Characters
JIS Level-2 Kanji Set
Special Symbols 83 Characters
Single Byte Characters 282 Characters
Alphanumeric Characters 95 Characters
Chinese Characters
Alphanumeric Characters
and Others
International Characters 32 Characters
and Others
220 Characters
220 CharactersStandard
158 Characters
3388 Characters
(Note 1)
7189 Characters
(Note 2)
128 CharactersBold Characters
103 Characters
Notes 1) JIS level-1 and level-2 kanji sets conform to JISx0208-1983. They correspond to SHIFT-JIS code.
2) Conforms to GB8312
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3-3 Paper Specifications
3-3-1 Thermal Paper roll
(1) Paper Width: 79.5 ±0.5 mm to 111.5 ±0.5 mm
(2) Paper Thickness: 65 to 150 µm
(3) Paper roll Outer Diameter: Maximum φ150 mm
Note 1) Use of optional parts enables up to φ254 mm.
(4) Shaft Core Inner Diameter (mm)/Outer Diameter (mm):
Note 1) The tolerance value of the paper roll shaft core (paper tube) varies according to the
thickness of the paper that you use.
When using paper that is outside of the above specification ranges, paper jams may occur.
(5) Recommended Thermal Paper
(Rolled Dimensions: 80 +0.5/-1 to 112 +0.5/-1 mm)
When paper thickness is 65 to 100 µm:
Shaft core inner diameter: Min. 25.4 ±1 mm;
Shaft core outer diameter: Min. 31.4 ±1 mm
When paper thickness is 100 to 150 µm:
Shaft core inner diameter: Min. 50.8 ±1 mm;
Shaft core outer diameter: Min. 56.8 ±1 mm
Paper
Thickness
(µm)
Manufacturers
Mitsubishi
Paper
Manufacturer
Name
Quality Characteristics and Use
P220AG Normal Type 65
HP220A Long-storage Type 65
HP220AB-1 Long-storage Type 75
P220AB Normal Type for Cards and Tickets 85
P220AC-1 Normal Type for Cards and Tickets 95
P220AC Normal Type for Cards and Tickets 105
P220AD Normal Type for Cards and Tickets 130
P220AE-1 Normal Type for Cards and Tickets 150
PB670 2-color Type (Red/Black) 75
PB770 2-color Type (Blue/Black) 75
Oji Paper
Company
PD150R Normal Type 75
PD160R Long-storage Type 65/75
PD750R 2-color Type (Red/Black) 75
PD700R 2-color Type (Blue/Black) 75
P-320RB 2-color Type (Red/Black) 65KSP
P-320BB 2-color Type (Blue/Black) 65
Nippon Paper
TF50KS-E2C Normal Type 65
Industries
Note 1) Print density settings must be changed according to the type and thickness of the paper.
Density settings can be changed using the print density setting command <ESC> <RS> 'd'
n.
(6) Head Adjust Lever on the Thermal Mechanism Module
The TUP900 Series printers require that the head position be adjusted according to the thickness of the
paper to be used to ensure high quality printing. The head position is adjusted by changing the position
of the head adjustment lever.
See the table below to set to the optimum lever position.
• When 65 µm ≤ Paper Thickness < 100 µm: Normal Position
• When 100 µm ≤ Paper Thickness ≤ 150 µm: Position for Thick Paper
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Head Adjust Lever
Fig. 3.3.1.6.A Normal Position
Head Adjust Lever
Fig. 3.3.1.6.B Position for Thick Paper
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(7) Weight Shaft and Loop Guide on the Presenter Module
The TUP900 Series printers require the accessory weight shaft and loop guide for the thickness of the
paper to be used to ensure the smooth feeding of paper.
See the table below for the optimum mechanism status.
• When 65 µm ≤ Paper Thickness < 100 µm: Loop guide mounting required.
Weight shaft unnecessary
• When 100 µm ≤ Paper Thickness ≤
150 µm: Weight shaft mounting required.
Loop guide unnecessary
Note 1) Refer to the PR921-24-A product specifications manual for details regarding the mounting
position of the loop guide and the weight shaft and how to mount them.
(8) Pre-printing Range on the Backside of Recording Paper
When pre-printing to the backside of recording paper, it should meet the following specifications.
Printing Direction
(9) Others
• Coloring Side: Roll outer side
• Trailing Edge Processing: Do not glue to fasten to paper roll and shaft core.
Printing Surface is Paper Back Side
25 (mm)
10 (mm)
Paper Width Center
Min. 15 mm from Paper Edge
Paper Back Side
Pre-printing Prohibited Range
The trailing edge should not be folded.
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3-3-2 Black Mark Specifications
The following describes the recommended black mark specifications for printers that use the paper out
sensor as the black mark sensor.
Paper Back Side
B (mm)
Cutting Position
Printing Direction
1+1, -0.8 (mm)
2.5 ±2 (mm)
C (mm)
Printing Surface is Paper Back Side
Printing Range
Min. 15 mm
A (mm)
5 ±1
(mm)
(1) Black Mark Pitch (Dimension A)
Black mark pitch can be set to a dimension of A = 75 to 300 mm.
Note 1) Black mark pitches can be set to the above describe range, but it is recommended to use a
pitch that is at least 80 mm, in consideration of the variation in printing positions.
(2) Black Mark Dimensions
See the following drawings for the dimensions of black marks to be printed.
(3) PCS Value
The PCS value of black marks to be printed should be a minimum of 0.90.
Note 1) The PCS value of black marks can cause page skipping problems or improper page length
detection if they do not meet the aforementioned specifications.
For that reason, always ensure that the PCS value is met.
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(4) Top Margin (Dimension B)
Set the printing range, leaving plenty of top margin from the cutting position.
When not reversing paper feed, a top margin with a minimum total of 19 mm is recommended with the
distance of 15 mm from the thermal head heating elements to the cutting position and the empty paper
feed amount (1 line = 4 mm empty feed) considering the motor acceleration step.
If you want a smaller top margin setting, change the memory switch settings. However, in that case, it
is recommended to set the top margin of the empty paper feed amount (1 line = 4 mm empty feed)
considering the motor acceleration step.
Notes 1) If the top margin is not sufficiently taken, problems, such as the page being skipped, can occur.
So, you must set for plenty of top margin.
2) The setting of the printing range should not exceed the black mark pitch.
(5) Bottom Margin (Dimension C)
Set the printing range leaving plenty of bottom margin from the trailing edge of the printing range to the
black mark.
It is necessary to consider the printing precision of the black mark, the printing TOP accuracy (±2 mm of
the standard printing position), the setup ambient temperature of the printer, and part wear-out to set
the bottom margin. It is recommended that the following bottom margin be secured to set the printing
range.
Bottom Margin (Dimension C) ≥ 3 mm + (Dimension A × 3%)
Notes 1) If the bottom margin is not sufficiently taken, problems, such as the page being skipped, can
occur.
So, you must set for plenty of bottom margin.
2) The setting of the printing range should not exceed the black mark pitch.
(6) Example Setting of the Printing Region
The following shows a printing range setting example when not reverse feeding recording paper.
• When Black Mark Pitch (Dimension A) is 100 mm:
The top margin is set to 20 mm.
The bottom margin is set to 3 mm + (100 mm × 0.03) = 6 mm.
According to the above, it is necessary to set the printing range to less than 100 mm – 20 mm – 6
mm = 74 mm.
Note 1) If you have any questions regarding how to set the printing range for the black mark, consult
with STAR Micronics.
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3-4 Thermal Mechanism Module
3-4-1 Thermal Head
(1) Thermal Element Configuration: 2 elements/dot
(2) Number of Thermal Elements: 832 dots
(3) Thermal Element Scanning Density: 0.125 mm/dot (8 dots/mm)
(4) Average Resistance Value: 800 Ω ±3% (initial value)
(5) Drive Power Voltage: Head drive Vh 24 VDC ±10%
3-4-2 Auto-cutter
(1) Cutter Type: Separated, V-blade Guillotine Type
(2) Paper Cut States: Full cut
Note 1) The presenter model is standardly equipped with this type of cutter. It does not perform partial
cuts.
(3) Cut Duty: 1 Cut/within 3 seconds
Note 1) The auto-cutter life will notable shorten if it is not used within the above range.
(4) Cutter Position: The distance from the thermal head heating element positions (the printing position)
to the auto-cutter blade positions (the cutting position) is 15 ±0.5 mm.
3-4-3 Paper Feed Motor
(1) Format: 4 Phase PM Type Bipolar Stepping Motor
(2) Drive Voltage: 24 VDC ±10%
Driver IC Vdd 5 VDC ±5%
3-4-4 Sensors
(1) Head Temperature Detection: Thermistor
(2) Paper Out Detection: Reflective Type Photo-interrupter
(3) Platen Position Detection: Micro Switch
(4) Cutter Home Position Detection: Micro Switch
Note 1) A reflective photo-interrupter is used for the paper out sensor, so it can also be used as a
black mark sensor.
In such cases, some restrictions exist for black mark pitch detection.
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3-5 Presenter Module
3-5-1 Feed Rollers
(1) Feed Method: Friction Method
(2) Paper Feed Speed: 300 mm/s
Note 1) Paper feed speed varies according to the ambient environment and the thickness of the paper
used.
3-5-2 Paper Feed Motor
(1) Format: DC Brush Motor
(2) Drive Voltage: 24 VDC ±10%
3-5-3 Sensors
(1) Paper Sensor 1: Reflective Type Photo-interrupter
(2) Paper Sensor 2: Reflective Type Photo-interrupter
(3) Paper Sensor 3: Reflective Type Photo-interrupter
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