•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s
express permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to
press. However, should any errors be detected, STAR would greatly appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
The TUP452-24/TUP482-24 printers are line thermal printers and are incorporated for use in various
electronic equipment, such as game machines, ATMs and information kiosks. The TUP452-24 is the
cut & drop type, while the TUP482-24 is the presenter type (i.e. the printer is equipped with a paper
ejector).
Printer type
5: Equipped with a guillotine-type full cutter
8: Equipped with a guillotine-type full cutter and presenter
TUP400 series thermal printer
– 1 –
Page 6
2.CONSTRUCTION
2.1 Configuration
The unit printer mechanism is constructed of the following components:
Unit printer mechanismThermal printerSensor
Cutter (guillotine-type full cutter)
FrameControl and interface boards
Near-end sensor
2.2 Principle of Operation
Thermal head
DriveGear
Platen
MotorPresenter (TUP482 series only)
2.2.1 Drive and paper feed
The rotation of the stepping motor is transmitted to the gear, which turns the platen. The rotation of the platen generates friction between it, the thermal paper and the thermal head, therefore causing the paper to be fed.
2.2.2 Printer
Color appears on the thermal paper as the temperature of the thermal head’s heat-generating
element increases.
2.2.3 Presenter
The edge of the thermal paper stops just before the presenter’s ejector, the continuous feed of
the thermal paper creates a loop and after printing is finished, the paper is cut. Then, the paper is
fed out by the roller in front of the ejector. (The DC motor rotates the roller)
– 2 –
Page 7
Exterior Vie w
ArmNE-PCBResume button
Interface
Line thermal printerPresenter
Cutter
Frame (Inside is the main PCB and interface PCB.)
– 3 –
Page 8
3.GENERAL SPECIFICATIONS
ItemSpecification
Printing methodLine thermal direct printing
Printing speed50 mm/sec, 25 mm/sec
Printing area80 mm wide (page mode), 75 mm wide (line mode)
Resolution8 dot/mm (horizontal)
8 dot/mm (vertical)
Paper width82.55 mm (3.25 in.)
Paper roll diameterOuter: max. 203 mm (approx. 8 in.)
Inner: 32 mm (approx. 1.26 in.)
+1
0
CharactersASCII
International character set
Katakana (Japanese syllabary)
Bar code
Paper detectionPaper-out detection using a reflecting photo sensor
Black mark detection using a reflecting photo sensor
Paper near-end detection using a reflecting photo sensor
0
-2
InterfaceSerial (RS-232C or RS-422A (optional))
Parallel
Data bufferApprox. 8 Kb
Auto cutterGuillotine-type full cutter
±
Power supply voltageDC 24 V
7%
EnvironmentTemperature 5˚C to 40˚C
Relative humidity 25% to 80% (no condensation)
External dimensionsNot equipped with presenter (TUP452 series)
×
173 mm (W)
299 mm (D) × 175 mm (H)
(without paper roll inserted)
×
173 mm (W)
325 mm (D) × 254 mm (H)
(with 8-in. paper roll inserted)
Equipped with presenter (TUP482 series)
×
173 mm (W)
355 mm (D) × 175 mm (H)
(without paper roll inserted)
×
173 mm (W)
382 mm (D) × 254 mm (H)
(with 8-in. paper roll inserted)
WeightApprox. 3.1 kg (without presenter installed)
Approx. 3.3 kg (with presenter installed)
– 4 –
Page 9
4.PAPER ROLL SPECIFICATIONS
ItemSpecification
Paper typeNormal heat-sensitive paper
Paper width82.55 mm (3.25 in.)
Paper thickness60 to 85
Core diameterInner: 32 mm
Outer: 35 mm
Paper typeNippon Seishi TF50KS-E
Shin Oji SeishiKF-730
Printing area
0
–1
µ
m
+1
0
+1
0
TF62KS-E
82.55 mm
1.275 mm
80 mm
Printing area
(Page mode)
3.775 mm
Black markPrinting densityMacbeth valve 1.2 or higher
Printing position
26 mm
Paper feed
Max. 36 mm
82.55 mm
75 mm
Printing area
(Line mode)
Printing sideBack (opposite to the printed side)
SizeWidth: 10 to 20 mm
(center of the paper must be avoided)
Length: 3 to 10 mm
Reference position The end of the black mark should be positioned at
the front in the paper feed direction.
– 5 –
Page 10
Notes)●Use paper that is rolled inward.
Do not affix the end of the paper to the paper roller.
●
Paper jams may occur depending on the paper quality used and the pattern printed.
●
If the machine is turned off and left for a long time with paper caught in the thermal head, the
●
paper should be removed and inserted again.
Keep this machine on a level surface.
●
The roller may leave short marks in the end of the paper.
●
The cash drawer cannot be used when the PR112 (presenter) is installed.
●
– 6 –
Page 11
5.PRINTER SETTINGS
5.1 Switches and Buttons
The DIP switches and memory switches (EEPROM) are used to make the printer’s settings. In addition, the sensor adjusting button and RESUME button, which are not used for making printer settings,
are installed.
The sensor adjusting button is located on the paper-out and near-end sensor’s PCB (N.EPCB), and is
mainly used for adjusting the photo sensors, therefore, it is not used by the general user. The RESUME
button is located on the casing (near the LF motor), and is used to bring the printer back on line after it
goes off line (e.g. paper-out). For more details about the RESUME button, refer to “6. DISPLAYS
AND FUNCTIONS”.
The DIP switches are mounted to the interface’s PCB and can be changed by operating them from the
hole used for replacing the EPROM or by removing the interface’s PCB.
The number of DIP switches differs according to the type of interface.
Centronics:None
RS-232C:1 (8-bit)
RS-422A:2 (8-bit and 4-bit)
The EEPROM is 1 word by 16 bits. The EEPROM is mounted on the main unit’s PCB and can be
changed with the commands.
– 7 –
Page 12
5.2 Setting the DIP Switches
All of the DIP switches have been set to ON at the time of shipping.
a) DIP switch 1 (for both RS-232C and RS-422A)
0<CR> DisabledPaper feed 4 mm (Default)
1<CR> DisabledPaper feed 3 mm (Default)
2Same as <LF>Paper feed 4 mm
3Same as <LF>Paper feed 3 mm
f) Memory switch B
N = B
n1: Always 0
n2: Presenter
0Not installed (TUP452)
1Installed (TUP482)
n3: Always 0
n4: Always 1
– 11 –
Page 16
6.DISPLAYS AND FUNCTIONS
The LEDs and RESUME button are mounted on the NEPCB.
6.1 LEDs
LEDFunction
HU
PE
ERR
6.2 RESUME Button
When no paper is inserted, insert more paper, then press this button to automatically feed the specified
length of paper (approx. 80 mm when the presenter is installed or approx. 30 mm when it is not). After
the paper is cut, the printer will go back on line.
6.3 Power Switch and Button Combinations
The following settings can be made by pressing either the RESUME button or the sensor adjusting b utton at the same time that the power switch is turned on.
Lights up when errors occur
(For more details, refer to “6.6 Error Messages”.)
<RESUME button and power switch>
BuzzerLEDFunction
One beepHU lights up
↓
2 sec.
Two beepsPE lights up
[*1] The HEX dump mode remains valid until the power is turned off.
[*2] The printer continues the test print until the power is turned off.
<Sensor adjusting button and power switch>
BuzzerLEDFunction
One beepHU lights up
↓
2 sec.
[*3] Do not continue pressing the sensor adjusting button for more than two seconds.
Release the RESUME button to execute a HEX dump.
[*1]
Release the RESUME button to execute a test print. [*2]
Release the sensor adjusting button to start sensor
adjusting mode. [*3]
Note)The Line and Page modes cannot be chosen with the panel buttons; these modes can only be
chosen with commands.
– 12 –
Page 17
6.4 Sensor Adjusting Mode
a) Reflecting sensor (black mark sensor)
Insert the paper in front of the sensor mechanism so that a black mark is not positioned in front of
●
the sensor.
Adjust the reflecting sensor controller VR4 on the PCB until the HU LED lights up.
●
b) Paper-out sensor
Insert the paper in front of the sensor mechanism so that a black mark is not positioned in front of
●
the sensor.
Adjust the paper-out sensor controller VR3 on the PCB until the PE LED lights up.
●
6.5 Near-End Sensor
Selecting the open frame setting with memory switch B enables near-end sensors A and B. It is possible to determine the state of near-end sensors A and B by outputting the <EOT> command to the
printer. (This is only possible when a serial interface is used.) Refer to “Programmer’s Manual”.
– 13 –
Page 18
6.6 Error Messages
It is possible to determine the type of error occurring by observing the printing results and which LED
lights up.
a) Recoverable errors
The printer goes off line when these errors occur.
To resume operation, remove the cause of the error, then press the RESUME button.
ErrorCause
LED
ERRHUPE
Head up errorThe head is raised.On
Paper-out errorNo paper is inserted.On
Label size errorThe paper size differs from the measured size.On
b) Unrecoverable errors
The printer goes off line when these errors occur.
Operation of the printer cannot be resumed even after the cause of the unrecoverable error is
removed.
LED
ErrorCause
ERRHUPE
Command errorThere is an error in the command.On
Cutting errorThe paper is not cut properly.OnOn
Transmission error *1There is an abnormality in the received data.OnOn
Paper jam error *2The paper is not fed up to the sensor.OnOnOn
*1 Valid only with the serial interface
*2 Valid only in presenter mode
c) Other errors
●
Data errors (<ESC> “PC” command: defines character and bar code data)
A data error will occur if an invalid character or bar code type is selected or if the print result
extends outside the print area. When a data error occurs, all commands become invalid (character
strings and bar codes are not printed). Howev er, the printer will not go of f line and the LEDs will
not light up.
– 14 –
Page 19
6.7 Near-End Sensor Position
<Technical Specifications>
The near-end sensors can be moved a maximum of 5 mm to the right or left by moving the near-end
sensor PCB.
Slightly loosen the three screws (without removing them) used to install the PCB, then move the PCB
to the desired position. After making sure that the PCB fits properly (i.e. it is not loose), tighten the
three screws. (Do not break the PCB.)
Near-end sensor NEA
Near-end sensor NEB
Near-end sensor PCB
Square hole
Screw
Side frame
Can be moved a maximum
of 5 mm to the right and left
Slot
* The near-end sensors are mounted on the back of the PCB.
– 15 –
Page 20
7.INTERFACE
Three interface types are available: parallel, serial RS-232C or serial RS-422A. Any of these interfaces
can be used by installing the corresponding PCB.
7.1 Serial Interface (RS-232C or RS-422A)
RS-232C
ItemSpecification
Data transfer methodAsynchronous serial interface
Data transfer rate2400, 4800, 9600, 19200
Start bit: 1
Data bit: 7 or 8
Odd, even or no parity
Stop bit: 1
Signal polarityMark = logic “1” (–3 V to –15 V)
Space = logic “0” (+3 V to +15V)
Connector Pin Assignment (D-SUB 25 pin)
Pin No.Signal NameIN/OUTFunction
1F-GND—Frame ground
2TXDOUTTransmit data
3RXDINReceive data
4RTSOUTSend request signal. There is a space when the printer is
ready to receive.
5CTSINThere is a space when the host computer is ready to send.
However, this signal is not checked by the printer.
6N/CNot used
7S-GNDSignal ground
8 ~ 10N/CNot used
11RCHOUTThere is a space when the printer is ready to receive.
Same as pin 20.
12N/CNot used
13S-GNDSignal ground
14FAULTOUTThere is a mark when an error is occurring in the printer.
15Multi-TXDOUTSend data for multi printer
16Multi-DTXINReceive data for multi printer
17 ~ 19N/CNot used
20DTRData terminal ready signal. There is a space when the
printer is ready to receive.
21 ~ 25N/CNot used
– 16 –
Page 21
RS-422A
ItemSpecification
Data transfer methodAsynchronous serial interface
Data transfer rate2400, 4800, 9600, 19200
Start bit: 1
Data bit: 7 or 8
Odd, even or no parity
Stop bit: 1
Signal polarityMark = logic “1” (–)
Space = logic “0” (+)
Connector Pin Assignment
Pin No.Signal NameIN/OUTFunction
1F-GNDFrame ground
2 ~ 6N/CNot used
7S-GNDSignal ground
8N/CNot used
9SD (+)OUTSend data
10SD (–)OUTSend data
11 ~ 12N/CNot used
13S-GNDSignal ground
14 ~ 16N/CNot used
17RD (+)INReceive data
18RD (–)INReceive data
19CS (+)INThere is a space when the host computer is ready to send.
However, this signal is not checked by the printer.
20 ~ 22N/CNot used
23CS (–)INThere is a space when the host computer is ready to send.
However, this signal is not checked by the printer.
24RS (+)OUTSend request signal. There is a space when the printer is
ready to receive.
25RS (–)OUTSend request signal. There is a space when the printer is
ready to receive.
– 17 –
Page 22
7.2 Parallel Interface
ItemSpecification
MethodCentronics
Data transfer rate1000 to 6000 cps
Synchronization methodExternal supply strobe pulse
HandshakingBy A
CK and BUSY signals
Logic levelTTL-compatible
Connector Pin Assignment
Pin No.Signal NameIN/OUTFunction
1STR
OBEINNormally HIGH. Data reading starts after this signal
becomes LOW.
2 ~ 9DATA 1 ~ 8INData. HIGH for “1”, LOW for “0”.
10A
CKOUTTurned ON when data acquisition is complete.
11BUSYOUTReception of data is possible when this signal is LOW;
reception is not possible when HIGH.
12PAPER OUTOUTBecomes HIGH when no paper is inserted.
13SELECTEDOUTBecomes HIGH when the printer goes on line.
14 ~ 15N/CNot used
16SIGNAL GNDSignal ground
17CHASSIS GNDPrinter frame ground
18+5 V+5 V for external equipment (50 mA max.)
19 ~ 30TWISTED
Return signal for various signals
P AIR RETURN
31RESET
32ERR
OROUTBecomes LOW when the printer cannot function.
INInitializes the printer when LOW.
33EXT GNDGround terminal for external equipment
34 ~ 35N/CNot used
36—Always HIGH
– 18 –
Page 23
8.CUTTER
ItemSpecification
MethodGuillotine-type full cutting
Drive methodDC motor
InstallationAttached to the mechanism with screws
SupplyThickness of one sheet of paper: 60 to 85
Minimum cutting length25.4 mm (no presenter)
80 mm (equipped with presenter)
Life (standard paper)300,000 times
Paper debris must be removed.
ErrorAn error occurs if the cutter has not returned to the home position within
the specified time.
Notes) If the cutter is not located at the home position when an error has occurred, it can be returned to
the home position by removing the cause of the error and turning the power off, then on again.
The cutter can also be returned to the home position by turning off the power, inserting a
screwdriver into the hole on the side of the cutter, then rotating the motor until the cutter is
returned to the position which is believed to be the home position.
µ
m
– 19 –
Page 24
9.PRESENTER (TUP482 series only)
In order to eject the paper after it is printed and cut, a presenter can be installed on the front of the cutter.
ItemSpecification
Possible sheet lengthApprox. 80 mm (min.)
SettingThe presenter is installed and bit 8 of MSW5 is set to “1” at the time of
shipping. (Bit 0 of MSW5 is also set to “1” for the open frame.)
Operation sequence
(viewed from the
operator’s side)
a. The paper is not ejected during printing.
b. The cutter cuts the end of the paper after printing is completed.
c. The presenter’s roller rotates for 5 seconds, which causes the sheet to
be ejected from the exit. The sheet stops when the end leaves the
roller.
d. The next printing step starts when the sheet is removed by the operator .
e. If the sheet is not removed within 5 seconds, the roll begins to rotate.
If the status end request (EOT) is sent from the host computer while
the sheet is remains at the exit, the host computer will return to status
E5.
– 20 –
Page 25
10. CHARACTERS
10.1 Character Set
ASCII
Katakana (Japanese syllabary)
International character set
10.2 Characters and Sizes
(Width and length of 1 dot = 0.125 mm (1/8 mm))
1. Page mode
Character facePrint size (length
Small characters16
Standard characters24
Bold characters32
OCR-B24
Full-size Kanji24
2. Line mode
×
8 dots
×
16 dots
×
24 dots
×
16 dots
×
24 dots
×
width)
Character facePrint size (length
IBM Block24
Other ANK24
Full-size Kanji24
Half-size Kanji24
×
12 or 32 × 12 dots
×
12 dots
×
24 dots
×
12 dots
×
width)
– 21 –
Page 26
11. POWER REQUIREMENTS
The input voltage shall be DC 24 V ± 7% (rated 2.5 A, less than 6 A/15 sec.). The current used when
solid printing is performed is shown below.
Block 1 (384 dots)
12A
8A
TT
0.5A0.5A
Cycle 2.5ms
12A
Block 2 (256 dots)
8A
TT
ItemSpecification
T (weld time)approx. 550 ms (25C, standard density)
Max. 800 ms depending on the conditions
Current (during solid
printing)
ItemSpecification
Recommended power
supply
Peak current: 12 A max.
Average current: 6.6 A max.
12 × 0.8 + 8 × 0.8 + 0.5 × (2.5 – 0.8 × 2)
2.5
For 100 or 120 VStar Micronics Power Supply Unit SLS-060P-50
(Part number: 87393030)
For 230 VStar Micronics Power Supply Unit SLS060PH-50A
(Part number: 87393090)
– 22 –
Page 27
Primary power connector
5
4
3
2
1
Star micronics cable unit 2 × 240C BCP4
(Part number: 80705051)
Power connector
1
2
3
4
UL1672, CSA. AWM • AWG20
JST.VHR-5N
Secondary power connector
UL1007 AWG18
5 : NC
4 : NC
3 : AC
2 : NC
1 : AC
Unit junction connector
1
2
3
4
JST. VHR-4N
AMP 1-480425-0
Recommended power – unit junction cable
Unit power cable
1
2
3
4
AMP 1-480426-0
– 23 –
Page 28
12. NOISE
ItemSpecification
Measurement standard = ANSI1.29 (DIN45, ISO7779)
Average sound pressure at 1 m50 dB or less
– 24 –
Page 29
13. STANDARDS
Safety standards
1. UL (RU)
2. CSA
Radio interference (compatible)
1. FCC Class A
2. CANADA DOC Class A
3. VDE Class B
– 25 –
Page 30
14. RELIABILITY
14.1 During operation
Temperature:5˚ ~ 40˚C
Humidity:25% RH ~ 80% RH (no condensation)
Operating temperature and humidity ranges
% RELATIVE HUMIDITY
100
90
80
70
60
50
40
30
20
10
-20-100 1020304050607080
°CENVIRONMENTAL
TEMPERATURE
Notes) When the environmental temperature is too high, the thermal head temperature sensor is acti-
vated and the printer stops operating.
14.2 During storage
Temperature:–20˚C ~ 60˚C
Humidity:10% RH ~ 90% RH (no condensation)
– 26 –
Page 31
14.3 Allowable Static Electricity Level
Quality control
test specifications
Direct dischargeElement allowable level
(self-printing)
± 8 kV (*1)
No fracturing of elements allowed± 15 kV
Indirect dischargeElement allowable level
(self-printing)
Checker connection allowable le vel
(continuous printing)
± 15 kV
± 3 kV (*2)
Direct discharge error: ≤5%(*1) ±10 kV test is also performed.
Indirect discharge error: 0%(*2) ±5 kV test is also performed.
Notes)●Use SLS-060P-50 (Sanken) as the power source.
The reference data is shown in the table above; this data may dif fer depending on the installa-
●
tion conditions.
14.4 Vibration Test
ItemSpecification
Frequency7 ~ 100 ~ 7 Hz (sweeping: 2.5 minutes)
Amplitude15.3 ~ 0.07 mm
Gravity1.5 G (constant)
Vibration direction and
time
1 hour in each direction: X, Y and Z
Total of 3 hours
PackingAs small as possible
14.5 Drop Test
ItemSpecification
Drop height80 cm
Drop sequenceOne corner, three edges and six surfaces
PackingAs small as possible
– 27 –
Page 32
14.6 Life Test
MCBF
ItemSpecification
No. of printed lines5 million lines (excluding the thermal head life)
Auto cutter300,000 cutting operations (One sheet of paper should be less than 85 µ m.)
8
Thermal head1.5 × 10
pulses or a printing distance of 100 km (Notes)
Notes)
The thermal head life given above is applicable for cases when standard paper is used.
●
Printing continuously at a print ratio of less than 12.5% increases the resistance of the ther-
●
mal head’s heat-generating element by more than 15% of the initial value.
Excluding damages caused by dust, foreign objects etc.
●
Missing dot ratio is maximum of 0.5 % over 50 km.
●
– 28 –
Page 33
15. INSTALLING THE PAPER ROLL
OPEN
Lever
Arm
Cutter’s guide
Paper roll
• Remove the arm from the frame
and install the paper roll.
Pass the paper over the damper shaft, then pass it under the thermal head and cutter guide. Feed the
paper until the end enters the presenter’s roller.
– 29 –
Page 34
PRESS
Firmly press the areas indicated with crosshatches
on the thermal head until the lever is reset.
Carefully place the paper roll on the frame, then wind the roll to remove any slack in the paper. (Incorrectly installing the paper roll may bend the frame or cause a paper jam.)
RESUME
Press the RESUME button.
– 30 –
Page 35
16. INSTALLATION
Installation procedure
Install the printer using four M4 bolts as shown in the illustration below. (Refer to the diagram of the
“Installation Hole Dimensions”.)
Unit printer
Sheet metal, rail, etc.
M4
– 31 –
Page 36
16.1 Installation precautions
1. Install the printer on a le v el surf ace. (Consult with a representati v e when installing the printer at an
angle.)
2. Be sure that there is plenty of space around the printer. (Refer to the diagram of the “External
Dimensions”.)
3. Since the thermal head is very hot, carefully examine where the printer is installed. (When a fan is
used to provide ventilation, be very careful of dust since it can damage the thermal head.)
4. Although this printer is made of plated steel sheets, the ends are not plated.
16.2Other precautions
1. Correctly insert the paper before printing.
2. Do not use or store this printer in a dusty or oily environment or in a place containing a large
amount of iron.
3. Remove any dust, paper particles, etc. using either a soft brush or a cloth dampened in alcohol.
4. Do not apply a strong force to the printer. Otherwise, the frame may bend causing the printer to
malfunction.
5. The printer should only be used in the specified environmental conditions (temperature, humidity,
etc.) and not subject to sudden environmental changes. When sudden environmental changes
occur, the printer should be kept in the new environment for approximately 30 minutes before it is
used.
6. Do not use the printer if condensation has formed on it.
– 32 –
Page 37
145.78
89.2
164.2
148
1619
103
8.25(PAPER WIDETH)
10.25
2.8
6.1350
203.6
External Dimensions
– 33 –
73.6
4.8164.2
Page 38
120°
45°
266
254
204
199
174.6
162
151
79
75
72.4
382
max ø203
19.2
493
View A (rear surface)
– 34 –
Page 39
Installation Hole Dimensions
Using four M4 bolts, install the printer from the bottom as shown in the illustration below.
Front
4-M4
16
72.4115±0.1
View A (rear surface)
Back
130±0.1
– 35 –
Page 40
17. Maintenance
Regular maintenance is very important since minute debris of thermosensible paper sticking to the
platen may cause slipping of the paper feeder. Maintenance should be made as follows:
Maintenance Timing:
Generally, TUP series should be maintained every time after using 10 rolls of 8 inch ø Star Standard
Spec paper roll, or 5 km length.
Generally, TSP series should be maintained every time after using 35 rolls of 115mm ø Star
Standard Spec paper roll, or 5 km length.
Maintenance Procedures:
1. Make sure that the power supply is turned off before starting the maintenance procedures.
2. Wipe and rub the platen gently with a dry soft cloth to remove all debris stuck on the platen surface. (Turn the platen around to remove debris from all the surface.)
Take enough care not to touch the gears and the cutter guide when wiping the platen to avoid any
*
bodily injury.
Avoid wiping a same spot of the platen continuously, otherwise it may cause deformation of the
*
platen.
Wash your hands thoroughly before touching the platen.
*
Dry soft cloth
Platen
Cutter guide
– 36 –
Page 41
Page 42
ELECTRONIC PRODUCTS DIVISION
STAR MICRONICS CO., LTD.
536 Nanatsushinya,
Shimizu, Shizuoka, 424 Japan
Tel : 0543-47-0112
Fax : 0543-48-5271
Distributed by
OVERSEAS SUBSIDIARY COMPANIES
STAR MICRONICS AMERICA, INC.