This manual was created as a reference for maintenance of the Thermal Printer TUP400 Series for
personnel who are responsible for periodic inspections or troubleshooting of that equipment. This manual
was written for maintenance personnel, and was not intended to be used by the general operator.
This manual is organized into the following chapters.
Chapter 1 Specifications and Operation
Chapter 2 Theory of Operation
Chapter 3 Parts Replacement and Related Adjustments
Chapter 4 Maintenance and Lubrication
Chapter 5 Parts Lists
V2:Ver.2
Mechanism type
2: 40 columns
Printer type
5: Guilotine Type Full Cutter
8: Guillotine Type Full Cutter + Presenter
TUP400-series thermal printer
7.Changing the Interface Board..........................................................................14
1
1.General Specifications
Printing methodLine thermal direct
Resolution8 dots/mm (H) × 8 dots/mm (V)
Printable width50 mm in Line Mode; 80 mm in Page Mode
Printing speeds2 Inches/sec and 1 Inch/sec
Printable charactersPage mode: ANK, International, Slash zero
Line mode: ANK, International, Special, Block graphics, IBM special,
IBM block graphics, Chinese characters, Slash zero
NOTE: ANK is comprised of ASCII characters and Japanese katakana characters.
Character matrixesPage mode
Small8×16
Standard16×24
Wide24×32
OCR-B16×24
Chinese chara.24×24
Line mode
IBM block graphic 12×24 or 12×32
Chinese chara.24×24 (12×24)
All others12×24
Bar CodesJAN, EAN, UPC, Code39, ITF, Code93, Code128, NW-7
Paper
Recommended brandsTF50KS-E, TF62KS-E (Nippon Paper Industries)
KP50-HEAEX (New Oji Paper Co., Ltd.)
0
Width82.5 mm(3.25 inches)
ThicknessGeneral thermal paper 60 to 85 µm
Roll diametersExternal 203 mm max. (8 Inch), Internal 32 mm (1.26 Inch)
InterfaceRS232C, RS422A, or Parallel
MCBF5,000,000 Lines
Head longevity100 Km or 1.0 x 108 pulses(excludes damaged caused by dirt or foreign objects.)
Cutter longevity300,000 cuts (One piece max. paper thickness: 85 µm.)
Power supplyDC 24 V ±7%
Power consumptionMax. 120 W
Operating environmentTemperature 5°C to 40°C
Storage environmentTemperature -20°C to 60°C
-1
(Missing dots is Max. 5%. However, there will be no missing dots up to 50Km.
This is the point where the thermal body resistor value varies more than 15% of the
initial value when continuously printing up to 12.5% of the printing rate.)
Humidity 25% to 80% (No condensation)
Humidity 10% to 90% (No condensation)
164mm
Approximately 3.1kg
TUP452
254mm
299mm
Fig. 1-1 External Dimensions
– 6 –
254mm
164mm
356mm
Approximately 3.3kg
TUP482
2.External Appearance
Printer head
Cutter
Arm
Fig. 1-2-a Internal Configuration (TUP452)
Presenter
Arm
Printer head
Fig. 1-2-b Internal Configuration (TUP482)
– 7 –
3.DIP-Switch Settings
DIP switches are located on the interface board and they differ according to the type of interface.
(1)Setting the DIP Switches
Fig. 1-3 DIP-Switch Settings
1. Turn the power supply OFF.
2. Remove the screw holding the ROM cover in place. (The screw is located at the base of the paper-roll holder.)
3. Remove the ROM cover to expose the main and interface PCBs
Interface Board (RS-232C)
DIP Switches
VP4 (Black Mark Sensor)
EPROM
VP3 (Paper End Sensor)
Main Logic Board
Fig. 1-4 Main Interface Board
4. Set the DIP-switches on the interface board.
– 8 –
2. DIP-switch values
(1) RS-232C interface
This board has a single 8-bit DIP switch.
* DIP-SW #2 overrides the DIP-SW #1 DC1/3 setting (bit 1-7).
* DIP-SW #2 factory setting: All ON
(3) Parallel (Centronics) interface
The parallel-interface board has no DIP switches.
– 10 –
4.Print-Density Adjustment
Adjust the print density in accordance with the sensitivity of the paper being used.
Variable Resistor
Fig. 1-5 Print-Density Adjustment
1. The variable resistor is located to the left of the interface connector on the back side of the printer.
2. Use a phillips screw driver to rotate the variable resistor to adjust the print density. The variable resistor will
rotate approximately 180°.
Approx. 90
LightDark
Approx. 90
If you are not getting a good print on the thermal paper with the density set to its maximum at 2 Inch/sec print
speed, set the print speed to 1 Inch sec.
CAUTION
Avoid setting density too high for sensitive paper types. Excessive dark values may cause the paper
to swell which will degrade the quality of the image.
– 11 –
5.Sensor Adjustment
You must adjust the paper sensor for the paper quality and the black mark print.
VR3
VR4
EPROM
Main Logic Board
Interface Board
Fig. 1-6 Sensor Adjustment
1)Remove the screw on the underside of the paper-roll holder and remove the ROM cover.
2)Turn ON the power supply while holding down the push switch on the Near-end Sensor Board.
Remove the push-switch within 3 seconds after the "HU" LED on the Near-end Sensor Board lights.
CAUTION
If you continue holding the push switch for more than 3 seconds, the "PE" LED will light and you will not
be able to make any adjustments.
3)Black Mark Sensor
• Insert a piece of paper into the mechanism’s sensor area. Set it anywhere but the book mark area.
• Rotate the variable resistor VR4 on the main logic board until the "HU" LED on the Near-end Board lights.
Paper End Sensor
• Insert a piece of paper into the mechanism’s sensor area. Set it anywhere but the book mark area.
• Rotate the variable resistor VR3 on the main logic board until the "PE" LED on the Near-end Board lights.
4)After the LED lights, press the RESUME switch.
– 12 –
6.HEX Dump Mode/Test Print
You can enter the HEX Dump Mode and run Test Prints by turning ON the power supply while pressing the RESUME
switch. The HEX Dump mode prints the data sent from the host computer in HEX data format.
1)Turn ON the power supply while pressing the RESUME switch.
2)Release the RESUME switch using the following timing to set each mode.
Near-end Sensor Board LED
HU Lights
2 Sec
a
PE Lights
Releasing at a: HEX Dump Mode
b
Releasing at b: Test Print
– 13 –
7.Changing the Interface Board
You can change the printer’s interface by replacing the interface board.
Fig. 1-7 Changing the Interface Board
1. Turn the power supply OFF.
2. Remove the 2 Interface Board Screws.
3. Remove the Interface Board.
4. Insert the new Interface Board by pushing it along the guides.
Push until the connector is completely inserted.
5. Attach the 2 screws to attach the Interface Board to the printer.
(Note)
The printer will automatically recognize the new Interface Board when it has been changed.
– 14 –
CHAPTER 2
THEORY OF OPERATION
This chapter describes the operating principles of the circuitry and printer mechanism.
The following is the block diagram for this printer.
Data (Host Computer)
Interface Board
RS-232C, RS-422A, Parallel
Gate Array
(16)
(8)
EPROM
128 k x 16 Bit (Ver. 1
250 k x 16 Bit (Ver. 2
(16)
Near-end
Sensor Board
PS-RAM
128 x 16 BitPS-RAM
(8)
S-RAM
8K x 8 BitS-RAM
Main Logic Board
EEPROM
)
)
Head Driver
Motor Driver
Cutter Driver
Print Mechanism
Thermal
Head
Paper
Feed
Motor
Cutter
RESUME
Switch
(16)
Chinese Char. ROM
256 k x 16 Bit (Ver. 1
512 k x 16 Bit (Ver. 2
CPU
DC-DC Coverter
Power Supply Unit
)
)
24V
Fig. 2-1 Block Diagram
Sensor Circuit
Presenter
Driver
Sensor
Presenter
– 16 –
(1) Main Logic Board
The interface board relays data from the host computer to the main logic board. The main logic board’s CPU
temporarily stores the data into local RAM.
It then reads out the data, edits it according to the control program stored in the board’s ROM, and prints the results
by issuing the appropriate drive signals to the printer mechanism.
[Block Description]
a. CPU: HD641300F, CMOS single-chip computer
Controls overall printer operation.
b. EPROM
Contains the program and character fonts (other than Chinese characters) for CPU control.
c. PS-RAM: 128 K × 16 bits
Used as the work area and data buffer
d. S-RAM 8 K × 8 bits
Saves format data and externally defined characters.
e. EEPROM: 1024 bits
Stores printer settings. Settings can be changed by software. (Used in place of dip-switches.)
f. Gate array
Executes various types of signal processing.
g. Drivers
The various drivers convert signals received from the CPU and gate array into the drive signals that directly control
the printer mechanism.
h. DC-DC converter
Converts 24V to 5V.
(2) Interface board
Interfaces the main board with the host computer.
There are three versions, each for a different interface type: RS-232C, RS-422A, or Centronics parallel.
(3) Near-end sensor board
a. Checks the amount of paper remaining on the paper roll.
b. Used to adjust the sensor.
c. Displays errors using the LED.
(4) RESUME Switch
a. Used to set paper.
b. Used in HEX Dump output and test prints.
(5) Printer Mechanism
The printer mechanism is composed of the thermal head, paper feed motor, cutter sensors and presenter (only on the
TUP482.)
– 17 –
2.Main Logic Board
2-1.Data I/O Circuitry
The main logic board relays data back and forth to the host computer via the interface board.
2-1-1. RS-232C Interface
CN3CN1
IC1
D2I
D1I
R1O
R2O
R-CH
TXD
RXD
CTS
D2O
D1O
R1I
R2I
HD151232FP
RS-232C Interface BoardMain Logic Board
B12
B14
A15
B15
CN9
B12
B14
A15
B15
IC10
Gate
Array
IC5
CPU
ACKDTR
TXD0
RXD0
RXD1
Fig. 2-2 RS-232C Interface
Data from host to printer passes through the IC1 on the interface board from the RXD terminal and is input to the CPU on
the main logic board.
IC1 converts the RS-232C and TTL voltage levels.
The CPU converts the input serial data to parallel data and stores that data in the memory buffer memory. It also converts
the internal parallel data to serial data and outputs that to the IC1.
The CTS line is hardware-connected, but the connection is not recognized by software. (The printer does not monitor the
signal.)
– 18 –
2-1-2.RS-422A Interface
R2I
R2I
R1I
R1I
D2O
D2O
D1O
D1O
IC1
+
+
–
–
+
+
–
–
MC34051
D2O
D1O
D2EN
D2I
D1EN
D1I
CN3CN1
RD (+)
RD (–)
CS (+)
CS (–)
RS (–)
RS (+)
SD (–)
SD (+)
RS-422A Interface BoardMain Logic Board
CN9IC10
A15
B15
A10
B12
B14
A15
B15
A10
B12
B14
Gate
Array
ERROR
ACK
IC5
CPU
RXD0
TXD0
RXD1
Fig. 2-3 RS-422A Interface
Data flow from host to printer passes from the RD terminal to the IC1 on the interface board and is input to the CPU.
The IC1 converts the RS-422A and TTL voltage levels.
The CPU converts the input serial data to parallel data and stores that data in the memory buffer memory. It also converts
the internal parallel data to serial data and outputs that to the IC1.
– 19 –
2-1-3.Parallel Interface
DATA 1
DATA 2
DARA 3
DATA 4
DATA 5
DARA 6
DATA 7
DATA 8
CN3
A4
B4
A5
B5
A6
B6
A7
B7
CN1
CN9
A4
B4
A5
B5
A6
B6
A7
B7
IC10
IC5
CD0
CD1
CD2
CD3
CD4
CD5
CD6
CD7
STROBE
BUSY
ACK
ERROR
SELECTED
PAPER OUT
A13
A12
B12
A10
A11
B11
A13
A12
B12
A10
A11
B11
CSTB
BUSY
ACK
ERROR
SELECT
POUT
Gate Array
LS05
IC1
Parallel Interface BoardMain Logic Board
Fig. 2-4 Parallel Interface
CPU
The host computer sends eight bits of data for DATA 1 - 8 to the CN3 connector when the BUSY signal is LOW (printer
is ready).
The data passes through the interface board and gate array, then moves into the CPU.
Printer signals from the CPU (ACK, ERROR, SELECTED, PAPER OUT, etc.) pass through the gate array and are output
the appropriate connector pins.
– 20 –
2-2.Editing and Printing
2-2-1.Editing
The CPU reads data sequentially from RAM and edits it in accordance with program instructions stored in EPROM. The
edited data undergoes parallel-to-serial conversion in the gate array, and is then output to the thermal head’s drive
controller.
2-2-2.Thermal Head
The thermal head contains 640 heat elements. Printing is carried out by switching these elements ON or OFF as required.
(Note that Line Mode supports 600-dot printing only. Heat elements numbered 1 to 20 and 621 to 640 are always off.
(Off data is always being transmitted.)) The thermal head has a built-in dedicated drive controller. The controller consists
of a shift register, a latch circuit, and a driver circuit, as illustrated below.
The drive controller receives serial data (SI) from the drive control board in sync with the CLOCK signal. The controller
latches the incoming data (LATCH), then outputs it to the heat elements in sync with the trailing edge of the STROBE
signals. A data value of LOW corresponds to a heat-element value of ON.
COM
STROBE5
STROBE4
STROBE3
STROBE2
STROBE1
LATCH
CLOCK
Latch
SI
Shift Resistor
Fig. 2-5 Thermal-Head Drive Circuit
– 21 –
CLOCK
LATCH
STROBE1
STROBE2
STROBE3
STROBE4
STROBE5
SI
t
COMMON
24V
Fig.2-6 Timing Chart
2-2-3.Head Current Control
Heat buildup in the head during operation can cause print quality to degrade. To maintain uniform printing quality, the
printer varies the energizing time (time that STROBE remains LOW) in accordance with the head temperature.
The thermal head’s surface temperature is calculated based on the resistance value of an attached thermistor. Energizing
time is reduced at higher temperatures, as indicated in the Figure 2-6.
STROBE1, STROBE2, STROBE3
STROBE4, STROBE5,
tt
600
500
400
300
Head Energizing Time t (µsec)
1020304050
Thermistor Temp. °C
Fig. 2-7 Head Energizing Control
– 22 –
2-3.Feed-Motor Drive Circuit
This printer employs a paper feed motor and a stepping motor. The motor rotates through a certain angle each time it
receives a pulse from the drive circuit. This printer employs a 4-phase stepping motor and controls the paper feed motor
with a phase 1-2 excitation method. The following diagram illustrates the phase 1-2 excitation method. Diagram 2-8
shows the feed-motor drive circuit.
1
2
3
4
ON
ON
ON
ON
Step
12345678
ON
Forward Feed
Reverse Feed
Fig. 2-8 Motor Control by Phase 1-2 Excitation
IC5
CPU
PA4
PA0
PA2
PA3
PA1
DQ2
B
M-GND
TA1
Q2
+5V+24V
CN4
D1
1
2
3
4
5
6
E
Paper Feed Motor
1
M
3
4
2
Fig. 2-9 Feed-Motor Drive Circuit
Voltage to the motor is controlled to produced the required action, as follows.
ModeVoltageAction
OperatingVM (+24V)Drives the motor
VL (+5V)
IdleVL (+5V)Holds the motor
Voltage is controlled by PA4 pin of the CPU, which goes HIGH or LOW to switch transistors DQ2 and Q2 ON and OFF.
When Q2 is ON, the paper feed motor receives VM (+24V). When Q2 is OFF, VL (+5V) is supplied to the motor via
diode D1.
– 23 –
2-4.Power-On Reset Circuit
Immediately following power-on the printer executes a power-on reset, initializing all circuit elements. The power-on
reset serves as protection against operational errors. The power-on RESET signal is maintained for approximately 160ms.
The reset circuit is illustrated below.
C2
+5V
IC4
VCC
RESET
CD
+
GND
RESET IC
+5V
DD3
CPU
RES
IC5 : CPU
RESO
Protection
Circuit
+5V
VCC
S-RAM
IC1
+5V
Fig. 2-10 Power-On Reset Circuit
(1)At power on, voltage-detector circuit IC4 (M51953BL) outputs a LOW signal from its OUT terminal.
The following formula is used by capacitor C2 (0.47µF).
IC10
RESET
Gate
Array
T = 0.34 × C2 (pF) [µs] = 160ms
(2)The LOW signal resets the CPU and the mechanism drive circuits.
(3)The LOW signal sets S-RAM into backup status.
– 24 –
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