Product Specifications
TSP700 Series
Rev. No. 2.10
Star Micronics Co., Ltd.
Special Products Operating Division
Table of Contents
GENERAL DESCRIPTION ...................................................................... 1-1
1
2 BASIC SPECIFICATIONS ...................................................................... 2-1
2.1 Print Specifications ......................................................................... 2-1
2.2 Character Specifications and Bar Code Specifications ......................... 2-2
2.3 Paper Specifications (Thermal Paper) ................................................ 2-3
2.4 Black Mark Specifications................................................................. 2-5
2.5 Auto-Cutter Specifications................................................................ 2-6
2.6 Functions ....................................................................................... 2-7
2.7 Reliability Specifications .................................................................. 2-8
3 EXTERNAL SPECIFICATIONS................................................................ 3-1
3.1 External Specifications .................................................................... 3-1
3.2 Operating Unit Specifications............................................................ 3-1
3.3 Interface ........................................................................................ 3-1
3.4 DIP Switches .................................................................................. 3-1
4 AMBIENT SPECIFICATIONS .................................................................. 4-1
4.1 Temperature and Humidity................................................................ 4-1
4.2 Static Electricity Tolerance (ESD) ..................................................... 4-2
4.3 AC Line Noise Tolerance.................................................................. 4-2
4.4 Vibration/Falling Shocks................................................................... 4-2
4.5 Noise............................................................................................. 4-3
4.6 Dust .............................................................................................. 4-3
5 SAFETY .............................................................................................. 5-1
5.1 Ratings .......................................................................................... 5-1
6 EXTERNAL DRAWINGS......................................................................... 6-1
7 HOW TO SET ROLL PAPER ................................................................... 7-2
8 MAINTENANCE .................................................................................... 8-1
9 OTHER PRECAUTIONS ......................................................................... 9-1
10 BASIC PCB SPECIFICATIONS........................................................... 10-1
11 POWER SPECIFICATIONS ................................................................ 11-1
11.1 Power Specifications................................................................... 11-1
11.2 Power Connector ........................................................................ 11-1
11.3 Note.......................................................................................... 11-1
12 INTERFACE .................................................................................... 12-1
12.1 General Description .................................................................... 12-1
12.2 Parallel Interface (Amphenol; 36 Pins) .......................................... 12-1
12.3 Serial RS-232C Interface (D-SUB25 Pin/D-SUB 9 Pin) ..................... 12-3
12.4 USB Interface (B Type)................................................................ 12-8
12.5 Network Interface (RJ-45) ............................................................ 12-8
13 OPERATION PANEL AND FUNCTIONS ............................................... 13-1
13.1 Operation Panel ......................................................................... 13-1
13.2 LED Display ............................................................................... 13-1
13.3 FEED Switch Operations When Turning On the Power ..................... 13-2
13.4 Sensor Adjustment Mode ............................................................. 13-3
13.5 LOGO Capacity .......................................................................... 13-5
14 DIP SWITCHES ............................................................................... 14-1
14.1 General Description .................................................................... 14-1
14.2 Main Board DIP Switch #1............................................................ 14-1
14.3 Main Board DIP Switch #2............................................................ 14-4
14.4 Serial RS-232C Interface DIP Switch #1 ........................................ 14-5
15 MEMORY SWITCHES ....................................................................... 15-1
15.1 General Description .................................................................... 15-1
15.2 Setting Commands and Related Commands.................................... 15-1
15.3 Functions................................................................................... 15-2
16 COMMAND DETAILS ........................................................................ 16-1
16.1 ESC/POS Mode Command Details................................................. 16-1
16.2 STAR Line Mode Command Details ............................................... 16-2
17 OPTIONAL PARTS ........................................................................... 17-1
1 GENERAL DESCRIPTION
The TSP700 series printers are direct line thermal printers with a clam-shell mechanism.
How to Display the Model Name
TSP7 4 3 D - 24
Others
None: Horizontal Layout Type
With Near-end Sensor
Power Specifications
24: 24 V DC
Interfaces
D: RS-232C
C: Parallel
U: USB
E: Network
Mechanism Type
3: Paper Width: 80 mm (Standard)
Printer Type
4: Has Cutter (Handles Both Full and Partial Cuts)
TSP700 Series Thermal Printer
1-1
2 BASIC SPECIFICATIONS
2.1 Print Specifications
(1) Printing Method: Direct Line Thermal Printing Method
(2) Dot Configuration: 640 Dots/Line
(3) Dot Density: 8 dots/mm (203 dpi)
(4) Printing Region: Maximum 80mm
(5) Printing Format: Maximum 53 columns (12 x 24 fonts)
Maximum 26 columns (24 x 24 Chinese character fonts)
(Only on Chinese character models)
(6) Character Spacing: Programmable
(7) Printing Speed: Max. 1440 dots per line/second (180 mm/second)
However, when using 2-color printing:
Max. 600 dots per line/second (75mm/second)
(8) Paper Feed: Friction Feed Method
Paper Feed Pitch 0.125mm [Motor 2 Steps (1-2 Phase Excitation)
(9) Line Width: With Standard Mode: 4 mm or 3 mm
With ESC/POS Mode: 4.23 mm (1/6 inch) Can be set by command.
(10) Print Head: Line Thermal Print Head
(11) Emulation: Standard Mode
ESC/POS Mode (TM-T88II)
2-1
2.2 Character Specifications and Bar Code Specifications
1) Character Type
English Language Characters 95 Characters
Expanded Graphics 128 Characters
International Characters 32 Characters
JIS First Standard Chinese Characters (Only on Chinese Language Model Printers)
JIS Second Standard Chinese Characters (Only on Chinese Language Model Printers)
2) Character Configuration
English Language Characters: Standard Mode: 12 x 24 dots
ESC/POS Mode: 12 x 24 dots
IBM Graphics Standard Mode: 12 x 32 dots
ESC/POS Mode: 12 x 24 dots
One-byte Chinese Characters (only on Chinese character specification printers)
12 x 24 dots
Two-byte Chinese Characters (only on Chinese character specification printers)
24 x 24 dots
3) Character Dimensions
12 x 24 dots fonts 1.5mm x 3.00 mm (W x H)
12 x 32 dots fonts 1.5mm x 4.00mm (W x H)
One-byte Chinese Characters (only on Chinese character specification printers)
1.5mm x 3.00 mm (W x H)
Two-byte Chinese Characters (only on Chinese character specification printers)
3.00 mm x 3.00 mm (W x H)
4) Character Code Table
Standard Mode: 40 Code Pages
ESC/POS Mode: 7 Code Pages (40 code pages selectable by command)
5) Bar Codes
UPC-A
UPC-E
JAN/EAN-8
JAN/EAN-13
ITF
CODE39
CODE93
CODE128
CODABAR(NW-7)
2-2
2.3 Paper Specifications (Thermal Paper)
(1) Paper Width: 79.5 ±0.5 mm/82.5 ±0.5 mm/57.5 ±0.5 mm
<Note> Do not change paper types while in use.
(2) External Dimensions
Take-up Reel Diameter: Maximum Roll Diameter: Ø 100 mm
Width (Roll-up Dimensions): 80 +0.5, -1 mm / 83 +0.5, -1 mm / 58 +0.5, -1 mm
(3) Paper Thickness: 65 µm to 150 µm (When paper width is 57.5 ±0.5 mm: 65 µm to 85 µm)
(4) Recommended Thermal Paper and Setting Print Density
Print density settings must be changed according to the type and thickness of the paper.
Density settings can be changed using the print density setting command <ESC> <RS> ‘d' n.
Manufacturer Product Name Quality Characteristics and
Use
(µm) N
Mitsubishi
Paper
Oji Paper
Company
Nippon
Paper
Industries
KSP P320RB/P320BB 2 Color Type (Red/Black,
Ricoh LHB130 Long-storage Type ― *3 (Default)
P220AG Normal Type 65 3 (Default)
HP220A Long-storage Type 65 1
HP220AB-1 Long-storage Type 75 1
P220AB Normal Type (For Cards
and Tickets)
P220AC-1 Normal Type (For Cards
and Tickets)
P220AC Normal Type (For Cards
and Tickets)
P220AD Normal Type (For Cards
and Tickets)
P220AE-1 Normal Type (For Cards
and Tickets)
PB670/PB770 2 Color Type (Red/Black,
Blue/Black)
PD150R Normal Type 75 3 (Default)
PD160R Long-storage Type 65/75 1
PD750R/PD700R 2 Color Type (Red/Black,
Blue/Black)
TF50KS-E2C Normal Type 65 3 (Default)
Blue/Black)
Paper
Thickness
85 0
95 3 (Default)
105 3 (Default)
130 3 (Default)
150 3 (Default)
75 3 (Default)
75 3 (Default)
65 3 (Default)
Value
<Note> * Use black printing in the two-color print mode command to print to LHB130.
(5) Shaft Core Inner Diameter (mm)/Outer Diameter (mm)
65 µm ≤ Paper Thickness ≤ 75 µm: Inner Diameter: Ø 12 ±1/Outer Diameter: Ø 18 ±1
Inner Diameter: Ø 25.4 (1 Inch)/Outer Diameter: Ø 32 ±1
75 µm < Inner Diameter ≤
150 µm: Inner Diameter: Ø 25.4 (1 Inch)/Outer Diameter: Ø 32 ±1
2-3
(6) Effective Print Width
Paper Width (mm)
79.5 ±0.5 4 72 48
82.5 ±0.5 Left -2 to 1, Right 1.5 to 3 80 53
57.5 ±0.5
Left and Right Margins
(mm)
Left 3, Right 2.5/Left 4
Right 3.3
Effective Print Width
(mm)
52.5/50.8 35/33
Printing Column Count
(7) Need for a Tension Bar According to Thickness of Paper Used
A tension bar is not necessary, depending on the thickness of the paper you use.
• For 65 µm ≤
• For 100 µm ≤
Paper Thickness < 100 µm: Tension bar required
Paper Thickness ≤ 150 µm: Tension bar not required; should be removed.
(8) Position of the Head Lever According to Thickness of Paper Used
Change the position of the head lever according to the thickness of the paper you use.
• For 65 µm ≤
• For 105 µm < Paper Thickness ≤
Paper Thickness ≤ 105 µm: Normal Position
150 µm: Position According to Paper Thickness
(9) Pre-printing Range on the Backside of Paper
To perform a pre-print to the back side of the paper, the following specifications must be met.
(12 x 24 fonts)
Min. 15 mm
Paper Backside
Pre-print Prohibited Here
Print Direction
Backside is
Print Surface
(10) Others
• Coloring Side: Roll outer side
• Trailing Edge Treatment: Do not glue to fasten to roll paper and shaft core.
The trailing edge should not be folded.
2-4
2.4 Black Mark Specifications
Backside of Paper
1 +1, -0.8 mm
2.5 mm
Print Direction
Top Margin: Min. 14 mm
Cutting Position
Dimension A = 30 to 300 mm
Min. 15 mm
5 ±1 mm
Print Region
Bottom Margin
Min. 3 mm + Dim. A x 3%
Backside is
Print Surface
<Notes>
1) The cutting position shown in the figure above is a default setting for the print starting position offset
value of memory switch 2 in section 15.3.3.
2) The PCS value of black marks should be min. under 0.90.
3) Printing top of form position precision attained through the detection of the black mark is ±2 mm with
regard to the standard printing position. For printing lengths, it is 2% in the initial status with regard to
the set value, because of the difference in precision caused by the ambient temperature and platen
diameter formation. Considering life, a difference of up to 5% of the set values is considered. The print
layout should be carefully considered also for the paper used in a pre-print.
4) When using a black mark, set the print range to the usable range shown in the drawing above.
Set the top margin to an approximate distance of 13 mm from the printing position to the cutting position
(the auto-cutter), and when cutting the paper after printing, apply a paper feed of at least 1 mm (8-dot
line) to give the margin at least a total of 14 mm.
Always provide the margin shown above so that the black mark pitch is not exceeded in the set values
for print range in the print feeding direction. If a margin cannot be provided, it is possible that pages will
be skipped.
Example Printing Range Setting
• When Black Mark Pitch (Dimension A) is 100 mm:
Top Margin: 14 mm/Bottom Margin: 3 mm + (100 mm x 0.03) = 6 mm
The print range of the paper feed direction should be max. 80 mm.
2-5
2.5 Auto-Cutter Specifications
(1) Cutting Method: Guillotine Type
(2) Cutting Modes: Full cut, partial cut (leaves one uncut portion in the center)
(3) Cutting Duty: 1 Cut/within 3 seconds
(4) Paper Thickness: 65 µm to 150 µm
(5) Cutting Position: Auto-Cutter: Distance from printing position to cutting position:
Approximately 13 mm
(6) Minimum Cutting Length: For 65 µm ≤
For 75 µm < Paper Thickness ≤
(7) Error Detection: Home position detected by mechanical sensor.
<Note>
1) When printing after cutting the paper, it is recommended that you feed paper at least 1 mm (8-dot
line).
2) If the cutter is not at its home position after an error occurs, either turn on the power again after
removing the cause of the error, or turn off the power, insert a screwdriver into the manual operation
hole on the right side, when looking from the front, of the printer cover which is the storage position
of the movable cutter blade. Rotate the worm-gear mounted on the motor shaft to return the cutter
blade to its home position.
3) For full cut specifications with the auto-cutter it is recommended that the printer be placed in a
vertical layout or a wall-hanging format.
There is the possibility that paper cut, using a full cut when the printer is setup for a horizontal
layout, can fall into the discharge path thereby causing paper jams if many sheets fall. Therefore, it
is not recommended for use.
Paper Thickness ≤ 75 µm: 24 mm
150 µm: 32 mm
2-6
2.6 Functions
2.6.1 2.6.1 Sensors
(1) Head Temperature Detection: Detects the temperature of the thermal head with a thermistor.
(2) Paper Out Detection: An embedded photosensor in the paper insertion unit paper
guide of the thermal mechanism detects the trailing edge of the
paper.
(3) Cover Open Detection: Detects that the cover (between Head and Platen) is closed.
(4) Near-end Sensor : A reflective type photosensor detects the remaining amount of
paper on the roll.
The following shows the detecting diameter and the amount of paper remaining on the roll for each
condition. The values in the table are approximated.
Paper
Thickness
(µm)
Detection Diameter Remaining Amount Detection Diameter Remaining Amount
(mm) (m) (mm) (m)
65
75
85
95
105
130
150
For Inner Diameter. Ø12/Outer Shape Ø18
Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 Level 1 Level 2 Level
Ø23 Ø 27 Ø 31
Shaft Core Roll Paper
2.5 4.9 7.7 2.8 6.4 10.4
2.1 4.2 6.7 2.4 5.5 9.0
For Inner Diameter Ø25.4/Outer Shape Ø32
Ø 36 Ø 40 Ø 44
Shaft Core Roll Paper
Level 1
3
2.1 4.9 7.9
1.9 4.4 7.1
1.7 4.0 6.4
1.4 3.2 5.2
1.2 2.8 4.5
<Note>
1) The ex-factory setting is level 1.
2) These values are calculated for sensor diameter and residual paper amounts, so there may be
some differences caused by paper take-up state, paper thickness, the mechanism and print pattern.
3) If the paper is particularly thick, the roll paper itself will become loose. It is recommended that level
3 be used to increase size of the above dimension.
4) The TSP743-24 series can be set in 3 levels, but when used in a vertical layout, it is fixed at level 3.
Level 2 Level
3
2-7
2.7 Reliability Specifications
(1) Life: Mechanical Unit: 20 Million Lines
Head: 100 Million Pulses, 100 Km (Head average resistance value change rate: Max.
±15%)
Auto-cutter: 65 µm ≤
1 Million Cuts/Full Cut: 800,000 Cuts
100 µm < Paper Thickness ≤
Partial Cut and Full Cut are both 300,000 Cuts
* 65 µm ≤
Partial Cut: 600,000 Cuts/Full Cut: 500,000 Cuts
* Mechanical parts life is defined as the period at which failures from wear out is entered.
<Conditions>
• Average Print Rate: 12.5%
• Recommended Thermal Paper 65µm ≤
• Print Density Standard Settings
(2) MCBF: 60 Million Lines
MCBF is defined as overall failures including accidental failures and failures from part wear out
* Mechanical life is 20 million lines. The 60 million lines of MCBF relate to its durability life.
Paper Thickness 100 µm: Partial Cut:
150 µm;
Paper Thickness ≤ 85 µm (When paper width is 57.5 ±0.5 mm)
Paper Thickness ≤ 75µm
leading to the life of the mechanical parts which is 20 million lines.
<Note>
1) Recommended Thermal Paper:
Mechanical Life is 10 million lines; MCBF is 25 million lines for 75 µm < Paper Thickness ≤
µm
2) The above provides the numerical values for reliability specifications when all use the
recommended thermal paper. Reliability cannot be guaranteed if different paper is used.
150
2-8
3 EXTERNAL SPECIFICATIONS
3.1 External Specifications
3.1.1 External Specifications
(W) Approx. 147 mm x (D) Approx. 213 mm x (H) Approx. 148 mm
3.1.2 Weight
Approx. 1.7 Kg (without roll paper)
3.2 Operating Unit Specifications
3.2.1 Switches
A: FEED
Feeds paper.
B: POWER
Turns the printer’s power ON and OFF.
3.2.2 LED
ERROR: Red
3.3 Interface
3.4 DIP Switches
Can be changed on the bottom of the printer (main board).
POWER: Green
I/F Card Type
Parallel Amphenol; 36 Pins
Conforming to IEEE1284 (Compatibility Mode, Nibble Mode, Byte Mode)
Serial RS-232C D-SUB 25 Pin/D-SUB 9 Pin
USB B Type
Network RJ-45
3-1
4 AMBIENT SPECIFICATIONS
4.1 Temperature and Humidity
(1) When Operating
Temperature: 5°C to 45°C
Humidity: 10% to 90% RH (No condensation)
<Development Evaluation Test Conditions>
Room Temperature and Room Humidity: 23°C with 50%RH/High Temperature:
45°C with 50%RH/High Temperature
High Humidity: 34°C with 90%RH
Low Temperature: 5°C/Low Temperature and Low Humidity:
10°C with 20% RH
[%RH]
Relative Humidity
90
80
60
40
20
10
0 10 20 30 40 50
mbient Temperature [°C]
34°C 90%RH
40°C 65%RH
45°C 50%RH
(2) Storage Environment (Excluding Roll Paper)
Temperature: -20°C to 60°C
Humidity: 10% to 90% RH (No condensation)
* However, the combination of 40°C and 90% RH (no condensation) is considered the worst value
regarding high temperatures and humidity.
<Development Evaluation Test Conditions>
High Temperature: 60°C /Low Temperature: -20°C /High Temperature and High Humidity: 40°C with
90% RH (no condensation)
4-1
4.2 Static Electricity Tolerance (ESD)
Test Specifications
Error Rate: 5% Max. Must be no damage to
Direct Contact Discharge (Self-Print)
Outside of External Cover
Direct Through-air Discharge (When Idling)
Inside of External Cover
Indirect Contact Discharge (Self-Print)
±6 kV ±8 kV
±8 kV ±15 kV
±6 kV
±4 kV (Checker
connection)
<Note> Use switching power PS60-24A.
4.3 AC Line Noise Tolerance
Test Specifications
Stand-alone Tolerance (Self-Print)
PC Connection Tolerance (ASCII Continuous Printing) ± 500V
elements
-
±1200V
<Note> Use switching power PS60-24A.
4.4 Vibration/Falling Shocks
(1) Vibration Tests (When Packaged)
Vibration Directions: XYZ
Vibration Frequency: 7 Hz to 100 Hz
Sweep Time: Logarithmic Frequency Sweep Rate:
Reciprocal at 5 minutes
Vibration Accel. Speed: 1.5 G (Constant)
Printing Time: One hour (Total 3 hours)
Packing Status: Minimum Packing Status
Must be no visual or operational problems externally or internally after
applying vibration.
(2) Drop Shock Tests (When Packaged)
Height of Drop: 80 cm
Direction of Drop: 1 angle; 3 corners; 6 surfaces
Number of Drops: Once each time (Total of 10 drops)
Packing Status: Minimum Packing Status
Must be no visual or operational problems externally or internally after
dropping.
4-2
(3) Shock Tests (When Not Packaged)
Height of Drop: 5 cm
Direction of Drop: 4 Sides, Side Support
Number of Drops: 1 time each
Must be no visual or operational problems externally or internally after dropping when not
operating.
4.5 Noise
Measured Rating: ANSI 1.29
When Operating: Approx. 55 dB
4.6 Dust
There is no affect on operation in a normal office environment.
4-3
5 SAFETY
5.1 Ratings
1) Safety Rating Values
Main Unit Power Adapter
UL UL1950 UL1950 Version 3
C-UL C22.2 No. 950 C22.2 No. 950 Version 3
TÜV EN60950 EN60950 Amended Version A11
Electrical
Handling Law
2) EMI Standard
FCC Class A
VCCI Class A
EN55022 Class B
3) CE Marking
EMC Directive; Low Voltage Directive
4) Rating Values for Each Country
• CB Report (Eastern Europe)
• C-tick (Australia)
• CCIB (China)
• GOST (Russia)
----- Grade A
<Note> Use switching power PS60-24A.
5-1