MODE D’EMPLOI
BEDIENUNGSANLEITUNG
MANUALE DI ISTRUZIONI
Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment
requires a shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le Règlement
sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
Manufacturer’s Declaration of Conformity
CE
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the
International Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the
provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the
International Standards EN 60950, following the provisions of the Low Voltage
Directive of the European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP600: Star Micronics Co., Ltd.
ESC/POS: Seiko Epson Corporation
Notice
• All rights reserved. Reproduction of any part of this manual in any form whatsoever,
without STAR’s express permission is forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at
the time of going to press. However, should any errors be detected, STAR would
greatly appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in
Please access the following URL
http://www.star-micronics.co.jp/service/frame_sp_spr_e.htm
for the lastest revision of the manual.
ENGLISH
Auto Cutter Model
1. Parts Identification and Nomenclature
Printer cover
Open this cover to load or
replace paper.
Cover open lever
Pull this lever in the
direction of the
arrow to open the
Power switch
Used to turn on/off
power to the printer.
Control panel
Features LED indicators to indicate printer
status and switches to
operate the printer.
printer cover.
Interface connector
For connection to a
host computer.
Roll paper
Peripheral drive connector
Connects to peripheral
units such as cash
drawers, etc.
Do not connect this to a
telephone.
User’s manual
(Parallel interface
– 1 –
Power connector
For connection of
the AC adapter.
Never unplug the
AC adapter while
the printer is on.
Ferrite coreFastener
model only)
(Parallel interface
model only)
Tear Bar Model
Power switch
Used to turn on/off
power to the printer.
Printer cover
Open this cover to load or
replace paper.
Control panel
Features LED indicators to indicate printer
status and switches to
operate the printer.
ENGLISH
Cover open lever
Pull this lever in the
direction of the
arrow to open the
printer cover.
Interface connector
For connection to a
host computer.
Roll paper
Peripheral drive connector
Connects to peripheral
units such as cash
drawers, etc.
Do not connect this to a
telephone.
User’s manual
(Parallel interface
– 2 –
Power connector
For connection of
the AC adapter.
Never unplug the
AC adapter while
the printer is on.
Ferrite coreFastener
model only)
(Parallel interface
model only)
Choosing a place for the printer
ENGLISH
Before actually unpacking the printer, you should take a few minutes to
think about where you plan to use it. Remember the following points
when doing this.
✓ Choose a firm, level surface where the printer will not be exposed to
vibration.
✓ The power outlet you plan to connect to for power should be nearby
and unobstructed.
✓ Make sure that the printer is close enough to your host computer for
you to connect the two.
✓ Make sure that the printer is not exposed to direct sunlight.
✓ Make sure that the printer is well away from heaters and other sources
of extreme heat.
✓ Make sure that the surrounding area is clean, dry, and free of dust.
✓ Make sure that the printer is connected to a reliable power outlet. It
should not be on the same electric circuit as copiers, refrigerators, or
other appliances that cause power spikes.
✓ Make sure that the room where you are using the printer is not too
humid.
– 3 –
2. Consumable Parts and AC Adapter
When consumable parts have run out, use those specified in the table below.
Make sure that the AC adapter specified in the table is used.
Use of consumable parts or AC adapter which are not specified in the table may
result in damage to the printer, fire or electric shock.
(1) Roll paper specification
Thermal paper
Thickness: 65~85
Width: 79.5±0.5 mm (57.5±0.5 mm when the optional paper roller
holder is used)
Outer roll diameter: ø90 mm or less
Take up paper roll width: 80 mm or (58 mm when the optional
paper roller holder is used)
Core outer/inner diameter
Paper thicknessCore outerCore inner
65~85
µ
Printed surface: Outer edge of roll
Tail end handling: Do not use paste or glue to secure the roll paper or
Depending on the type and thickness of the paper, it may be necessary to change
the settings for printing darkness. To change the darkness settings, use the
printing darkness settings command <ESC><RS> ‘d’ n. Refer to the separate
programmer’s manual for details.
– 4 –
(3) AC adapter (option)
Model name: PS60-24 A
ENGLISH
Input:100 to 240 V AC, 50/60 Hz
Output:DC24±5%, 2.0 A (5.0 A Load 10 sec. Max)
Important!
Access the following URL for the information of the recommended paper.
http://www.star-micronics.co.jp/
affix the ferrite core onto the cable
as shown in the illustration below.
Ferrite core
Interface cable
ENGLISH
5 cm
maximum
Fastener
Pull and cut
(2)Pass the fastener through the ferrite
core.
(3)Loop the fastener around the cable
and lock it. Use scissors to cut off
any excess.
– 6 –
3-1-2. Connecting the Interface Cable
ENGLISH
Note: Before connecting/disconnecting the interface cable, make sure that
power to the printer and all the devices connected to the printer is
turned off.
Also make sure the power cable plug is disconnected from the
AC outlet.
(1)Connect the interface cable to the connector on the rear panel of the printer.
(2)In the case of a serial interface, tighten the connector screws. In the case of a
parallel interface, fasten the connector clasps.
Serial interface cable
Parallel interface cable
– 7 –
3-2. Connecting to a Peripheral Unit
You can connect a peripheral unit to the printer using a modular plug. The
following describes how to install the ferrite core and make the actual connection.
See “Modular plug” on page 108 for details about the type of modular plug that
is required. Note that this printer does not come with a modular plug or wire, so
it is up to you to obtain one that suits your needs.
Important!
Make sure that the printer is turned off and unplugged from the AC outlet
and that the computer is turned off before making connections.
(1)Connect the peripheral drive cable to the connector on the rear panel of the
printer.
Important!
Do not connect a telephone line into the peripheral drive connector.
Failure to observe this may result in damage to the printer.
Also, for safety purposes, do not connect wiring to the external drive
connector if there is a chance it may carry peripheral voltage.
ENGLISH
– 8 –
3-3. Connecting the Optional AC Adapter
ENGLISH
Note: Before connecting/disconnecting the AC adapter, make sure that
power to the printer and all the devices connected to the printer is
turned off. Also make sure the power cable plug is disconnected from
the AC outlet.
(1)Connect the AC adapter to the power cable.
Note: Use only the standard AC adapter and power cable.
(2)Connect AC adapter to the connector on the printer.
(3)Insert the power cable plug into an AC outlet.
Important!
When disconnecting the power cable, take hold of
the cable connector to pull it out. Releasing the lock
makes it easy to disconnect the connector.
Pulling the power cable excessively could cause
damage to the connector.
– 9 –
3-4. Turning Power On
Make sure that the AC adapter has been connected as described in 3-3.
(1)Set the power switch located on the front of the printer to on.
The POWER lamp on the control panel will light up.
Power switch
Important!
We recommend that you unplug the printer from the power outlet
whenever you do not plan to use it for long periods. Because of this, you
should locate the printer so that the power outlet it is plugged into is
nearby and easy to access.
ENGLISH
– 10 –
4. Control Panel and Other Functions
ENGLISH
4-1. Control Panel
2 ERROR lamp
(Red LED)
1 POWER lamp (Green LED)
4-2. Errors
1) Automatically recoverable error
Error Description
Head high tem-
perature detection
Cover open error
POWER lamp
Flashes at 0.5
second intervals
On
3 FEED button
ERROR lamp
Off
On
1 POWER lamp (Green LED)
Lights when the power is ON
2 ERROR lamp (Red LED)
Indicates various errors in combination with POWER lamp
3 FEED button
Press the FEED button to feed roll
paper.
Recovery Conditions
Automatically recovered after the
print head has cooled.
Automatically recovered by closing
the printer cover.
2) Non recoverable error
Error Description
RAM error
Memory SW error
Thermistor error
Power supply error
POWER lamp
Off
Flashes at 0.25
second intervals
Flashes at 0.5
second intervals
Flashes at 1
second intervals
ERROR lamp
On
Flashes at 0.25
second intervals
Flashes at 0.5
second intervals
Flashes at 1
second intervals
Recovery Conditions
This is not a recoverable error.
Consult dealer for repairs.
This is not a recoverable error.
Consult dealer for repairs.
This is not a recoverable error.
Consult dealer for repairs.
This is not a recoverable error.
Consult dealer for repairs.
Note
1) If a non recoverable error occurs, turn the power OFF immediately.
2) When Power supply error occurs, there is a possibility that the power
supply unit has a trouble.
For other non recoverable errors, please consult the dealer for repairs.
– 11 –
3) Paper cut error
Error Description
Paper cut error
POWER lamp
Off
ERROR lamp
Flashes at 0.125
second intervals
Recovery Conditions
Recovered If the cutter returns to the
home position after turning the power
OFF and ON.
Restoration is also possible with the
<DLE><ENQ>n command when in
the ESC/POS mode.
Note
1) If the cutter doesn’t return to the home position, or doesn’t perform the
initial movement, it cannot be recovered.
2) If the paper is jammed, turn the power off, clear the jammed paper, then
turn the power ON.
3) Handling paper cut errors that occur in the printer status.
STAR Mode: Non recoverable error
ESC/POS MOde: Recoverable error
4) Paper detection error
Error Description
Paper out error
Paper near end
POWER lamp
On
On
ERROR lamp
Flashes at 0.5
second intervals
Flashes at 2
second intervals
Recovery Conditions
Automatically recovered by loading
a new paper roll, then closing the
printer cover.
Indicators show that the paper end is
approaching, but the printer continues to print.
ENGLISH
– 12 –
4-3. Self Printing
(1)Test Printing
ENGLISH
Turn the power on while holding the FEED button depressed.
Test printing will be performed according to the Ver. No., DIP switch settings
and character order. When the FEED button is depressed at the time of the end
of test printing, only the characters will be printed out repeatedly.
(2) Hexadecimal Dump Mode
Open the printer cover, then turn the power on while holding the FEED button.
When the cover is closed, “*** HEX DUMP PRINTING ***” is printed, and
the printer enters the Hexadecimal Dump Mode.
Each of the signals sent from the computer to the printer will be printed out
in hexadecimal code.
This function allows you to check if a control code sent to the printer by the
program being used is correct or not. The final line is not printed if its data is
less than one full line. However, if the FEED button is pushed, the final line
is printed. To turn off the mode, it is necessary to turn off the printer
completely.
– 13 –
5. Loading the Roll Paper
Be sure to use roll paper that matches the printer’s specification.
When using a paper roll with an 57.5 mm width, install the optional paper roll
holder as described on the following page.
1) Push the Cover open lever, and open
the printer cover.
Cover open lever
Roll paper
2) While observing the direction of the
roll, set the paper roll into the hollow, and pull on the leading edge of
the paper toward you.
ENGLISH
– 14 –
ENGLISH
Paper roll holder
Note: When using a paper roll with an
57.5 mm width, install the optional
paper roll holder in the groove in the
printer.
3) Push down both sides of the printer
cover to close.
Note: Make sure that the printer cover
is securely closed.
Tear Bar Model
4) Tear Bar Model:
Tear off the paper as shown.
Auto Cutter Model:
If the printer cover is closed after
turning on the power, the cutter operates automatically and the front
end of the paper is cut.
– 15 –
Important!
1. Do not touch the cutter blade.
2. Do not pull the cover open lever and open the printer cover when
3. Do not operate the cover open lever while pressing on the printer
4. Do not pull out paper while the printer cover is closed.
5. The heating element and the driver IC of the thermal head are easily
6. During and immediately after printing, the area around the thermal
7. Printing quality may suffer if the thermal head heating element
8. There is a risk of damage to the driver IC of the thermal head from
9. The printing quality and working life of the thermal head cannot be
10.Do not operate the printer if there is moisture on the front surface of
· There is a cutter inside the paper outlet slot. Not only should you not
put your hand in the paper outlet slot while printing is in progress,
never put your hand into the outlet even when printing is not in
progress.
· The printer cover can be opened when replacing the paper. However, since the cutter blade is on the inside of the printer cover, be
careful not to place your face or hands too close to the cutter blade.
printing is in progress or when the auto cutter is operating.
cover with your hand.
damaged. Do not touch them with metal objects, sandpaper, etc.
head is very hot. Do not touch it, as you could be burned.
becomes soiled by being touched with your hands. Do not touch the
thermal head heating element.
static electricity. Never directly touch the IC.
guaranteed if any paper other than that recommended is used. In
particular, paper containing [Na+, K+, C1-] may drastically reduce
the working life of the thermal head. Please exercise caution.
the head from condensation, etc.
ENGLISH
– 16 –
6. Adjusting the Near-end Sensor
ENGLISH
Use the following procedure to adjust the near-end sensor so it is compatible with
the size of roll paper you are using.
1 Open the printer cover.
2 Determine the diameter of the roll paper you are using and find the required
setting in the table below.
3 Insert the tip of a ballpoint pen or similar object into the hole of the adjuster,
and then push and side the adjuster to the desired setting.
When changing the setting, make sure that the position of the hole is aligned
with the alignment mark indicated by the arrow.
(Level 1) (Level 2)
– 17 –
Adjustment value according to the paper you are using
Paper thick-
ness (
µ
m)
65
85
B
A
Roll paper core
When using the paper roll with a core whose inside diameter (A):ø12, outside diameter
(B):ø18
Detected diameter (C)
(Approx. mm)
Level 1Level 2Level 1Level 2
ø23
ø211.25.5
C
ø29
Note
Remained paper length
(Approx. m)
2.77.3
1) The standard model is set to level 1
prior to being shipped from the factory.
2) The C dimension and the remained
paper length are the calculated values. There may be some variations
in actual mechanism.
3) As looseness will occur with the
paper, leading to an increase in discrepancies between the C dimensions and remaining paper length,
when the paper being used has a
printer thickness of 85
C
ommended that Level 2 is used.
µm, it is rec-
ENGLISH
– 18 –
7. Preventing and Clearing Paper Jams
ENGLISH
7-1. Preventing Paper Jams
The paper should not be touched during ejection and before it is cut.
Pressing or pulling the paper during ejection may cause a paper jam, paper cutting
failure or line feed failure.
7-2. Removing Paper Jam
If a paper jam occurs, clear it as described below.
(1)Set the power switch to off to turn off power to the printer.
(2)Pull the lever toward you to open the printer cover.
If the printer cover will not open on auto cutter models, it means that the auto
cutter is not at the home position. In this case, return the auto cutter to the home
position by following the instructions provided in section 7-3. Then open the
printer cover after the paper jam has been removed.
(3)Remove the jammed paper.
Note: Take care not to damage the printer when removing the jammed paper.
Since it is easy to damage the thermal head in particular, take care not
to touch it.
(4)Position the roll paper straight and close the printer cover gently.
Note 1:Make sure that the paper is positioned straight. If the printer cover
is closed with the paper skewed, a paper jam may result.
Note 2:Lock the printer cover by pressing down on the sides. Do not try to
close it by pressing down on the center. The cover may not lock
properly.
(5)Set the power switch to on to turn on power to the printer. Make sure that the
ERROR LED is not lit.
Note: While the ERROR LED is lit, the printer will not accept any commands
such as the print command, so make sure that the printer cover is locked
properly.
– 19 –
7-3. Releasing a Locked Cutter (Auto Cutter Mode only)
If the auto cutter locks up or fails to cut the paper, follow the steps below.
Caution
Since working on the cutter may be dangerous, be sure to turn off the printer first.
(1)Set the power switch to OFF to turn off the printer.
(2)Slide off the front cover to reveal the auto cutter.
(3)Remove any jammed paper.
Note: Be careful not to damage the printer while removing any jammed
paper.
Since the thermal print head is particularly sensitive, be sure not to
touch it.
Auto cutter
Front cover
ENGLISH
– 20 –
(4)If the cutter’s moving blade is protruding, use a Phillips screwdriver to turn
the Phillip-head screw and return the moving blade to its home position.
ENGLISH
When the check window is completely white, the moving blade is at its home
position.
Note 1: Do not apply extreme pressure to the moving blade.
Note 2: If the moving blade is protruding too much, the printer cover cannot
be opened. Trying to open the printer cover may damage the cutter.
(5) Open the printer cover, remove any jammed paper, and then re-install the
paper roll.
(6)Install the front cover, and then set the power switch to ON.
Moving blade
– 21 –
8. Periodical Cleaning
Printed characters may become partially unclear due to accumulated paper dust
and dirt. To prevent such a problem, paper dust collected in the paper holder and
paper transport section and on the surface of the thermal head must be removed
periodically. Such cleaning is recommended to be carried out once six month or
one million lines.
8-1. Cleaning the Thermal Head
To remove blackish dust collected on the surface of the thermal head, wipe it with
Isopropyl alcohol (IPA).
Note: The thermal head is easy to damage, so clean it gently with a soft cloth.
Take sufficient care not to scratch it when cleaning it.
8-2. Cleaning the Paper Holder
Use a soft cloth to remove paper dust from the paper holder and paper transport
section.
ENGLISH
– 22 –
TABLE DES MATIERES
1. Identification des pièces et nomenclature....................................................25
2. Consommables et adaptateur secteur ..........................................................28
3. Câbles de connexion et adaptateur secteur .................................................30
Pour obtenir la dernière version de ce manuel, consultez l’adresse URL suivante:
http:/www.star-micronics.co.jp/service/frame_sp_spr_e.htm.
– 24 –
1. Identification des pièces et nomenclature
Modèle avec coupe-papier automatique
FRANÇAIS
Interrupteur d’alimentation
Permet la mise sous et
hors tension de l’appareil.
Capot de l’imprimante
Ouvrez ce capot pour charger
ou remplacer le papier.
Levier d’ouverture du capot
Tirez ce levier dans le sens de
la flèche pour ouvrir le capot
de l’imprimante.
Panneau des commandes
Le panneau est équipé de
commutateurs permettant la
commande de l’imprimante et
de DELs indiquant les statuts.
Connecteur
d’interface
Ce connecteur
vous permet de
connecter
l’imprimante à
l’ordinateur-hôte.
Rouleau de papierMode d’emploi
Connecteur d’appareil
Ce connecteur vous
permet de raccorder
l’imprimante à des
appareils périphériques
tels que des tiroirscaisses, etc.
Ne pas raccorder à un
téléphone.
périphérique
Tore de ferriteAttache
(Modèle avec interface
parallèle seulement)
– 25 –
Connecteur
d’alimentation
Ce connecteur
vous permet de
connecter le câble
de l’adaptateur
secteur. Ne
déconnectez pas
le câble lorsque
l’imprimante est
sous tension.
(Modèle avec interface
parallèle seulement)
Modèle avec barre de tension
Interrupteur d’alimentation
Permet la mise sous et
hors tension de l’appareil.
Panneau des commandes
Le panneau est équipé de
commutateurs permettant la
commande de l’imprimante et
de DELs indiquant les statuts.
Capot de l’imprimante
Ouvrez ce capot pour charger
ou remplacer le papier.
Levier d’ouverture du capot
Tirez ce levier dans le sens de
la flèche pour ouvrir le capot
de l’imprimante.
FRANÇAIS
Connecteur
d’interface
Ce connecteur
vous permet de
connecter
l’imprimante à
l’ordinateur-hôte.
Rouleau de papierMode d’emploi
Connecteur d’appareil
Ce connecteur vous
permet de raccorder
l’imprimante à des
appareils périphériques
tels que des tiroirscaisses, etc.
Ne pas raccorder à un
téléphone.
périphérique
Tore de ferriteAttache
(Modèle avec interface
parallèle seulement)
– 26 –
Connecteur
d’alimentation
Ce connecteur
vous permet de
connecter le câble
de l’adaptateur
secteur. Ne
déconnectez pas
le câble lorsque
l’imprimante est
sous tension.
(Modèle avec interface
parallèle seulement)
Emplacement de l’imprimante
Avant de déballer l’imprimante, déterminez l’emplacement où vous
souhaitez l’installer. Veuillez observer les points ci-dessous lors de votre
choix.
✓ Choisissez une surface stable et de niveau sur laquelle l’imprimante
FRANÇAIS
ne sera exposée à aucune vibration.
✓ Assurez-vous que l’emplacement dispose d’une prise secteur proche
et d’accès aisé.
✓ Assurez-vous que la distance entre l’imprimante et l’ordinateur-hôte
vous permet de les raccorder aisément.
✓ Assurez-vous que l’imprimante n’est pas exposée directement aux
rayons du soleil.
✓ Tenez l’imprimante à l’écart des sources de chaleur importante, telles
que les appareils de chauffage, etc.
✓ Assurez-vous que le lieu où vous souhaitez installer l'imprimante est
propre, sec et n'est pas poussiéreux.
✓ Assurez-vous que la prise secteur à laquelle vous raccordez l’impri-
mante délivre une tension stable. Evitez de raccorder l’imprimante à
la prise secteur d’un circuit alimentant de gros consommateurs de
courant, tels qu’un photocopieur, réfrigérateur, etc.
✓ Assurez-vous que le lieu où vous installez l’imprimante n’est pas
excessivement humide.
– 27 –
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