Star Micronics TSP400Z User Manual

THERMAL PRINTER
TSP400Z SERIES
USER’S MANUAL
MODE D’EMPLOI BEDIENUNGSANLEITUNG MANUALE DI ISTRUZIONI
Federal Communications Commission
Radio Frequency Interference
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
Manufacturer’s Declaration of Conformity
CE
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International Standards EN 60950, following the provisions of the Low Voltage Directive of the European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP400Z, TSP400: Star Micronics Co., Ltd.
Notice
All rights reserved. Reproduction of any part of this manual in any form whatsoever,
without STAR’s express permission is forbidden.
The contents of this manual are subject to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual at the
time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them.
The above notwithstanding, STAR can assume no responsibility for any errors in this
manual.
©
Copyright 2000 Star Micronics Co., LTD.
TABLE OF CONTENTS
1. UNPACKING AND INSPECTION......................................................1
1-1. Unpacking ....................................................................................1
1-2. Handling Notes ............................................................................1
2. PARTS IDENTIFICATION AND NOMENCLATURE ......................2
3. FERRITE CORE INSTALLATION *EUROPE ONLY ......................3
3-1. Parallel interface ..........................................................................3
3-2. Peripheral unit cable.....................................................................4
4. CONNECTING THE INTERFACE CABLE .......................................5
4-1. Serial interface ............................................................................. 5
4-2. Parallel interface ..........................................................................5
5. SETTING UP ........................................................................................6
5-1. Loading the Paper Roll ................................................................6
5-2. Adjusting the Head Position ........................................................8
6. CONTROL PANEL ..............................................................................9
6-1. Basic Operation............................................................................9
6-2. Power switch and ON LINE/FEED switch combinations .........10
6-3. Print Density Adjustment...........................................................12
6-4. Sensor Adjustment Mode...........................................................12
6-5. Errors..........................................................................................14
6-6. Buzzer Sounding Variations ...................................................... 15
APPENDIX A: SPECIFICATIONS........................................................64
A-1. General Specifications ..............................................................64
A-2. Paper Specifications ..................................................................65
APPENDIX B: DIP SWITCH SETTING ............................................... 68
B-1. Serial Interface ..........................................................................69
B-2. Parallel Interface........................................................................69
APPENDIX C: SERIAL INTERFACE...................................................70
C-1. Connectors and Signal Names (Serial Interface) ......................70
C-2. Interface Connections................................................................71
APPENDIX D: PARALLEL INTERFACE ............................................72
D-1. Table of Connection Signals for Each Mode ............................72
APPENDIX E: PERIPHERAL UNIT DRIVE CIRCUIT....................... 74
APPENDIX F: MEMORY SWITCH SETTINGS.................................. 76

1. Unpacking and inspection

ENGLISH

1-1. Unpacking

Check each item in the box against Fig. 1-1 to make sure that you have everything. If any of these items are missing, contact your supplier.
Sample paper roll
Paper-roll shaft
Ferrite core(s) (*1)
Printer
User’s manual
Fastener (*2)
*1 The Ferrite core is included only with printers marketed in Europe.
Two are parallel interface models and one is serial interface model.
*2 A fastener is included only with printers marketed in Europe.
Fig. 1-1

1-2. Handling Notes

Before you start setting up your printer, make sure that you have a suitable place in which to locate it. By “a suitable place”, we mean:
Close to an easily accessible socket-outlet.
A firm, level surface which is fairly vibration-free.
Away from excessive heat (such as direct sunlight, heaters, etc).
Away from excessive humidity.
Away from excessive dust.
With access to a steady power supply that is not subject to power surges. For
example, do not connect the printer to the same circuit as a large, noise­producing appliance such as a refrigerator or an air conditioner.
NOTE: Make sure that the line voltage is the voltage specified on the printer’s
identification plate.
– 1 –

2. Parts identification and nomenclature

To get acquainted with the printer’s components and capabilities, refer to Fig. 2-1.
Printer cover
Protects the print head and other internal components of your printer.
(TSP412Z)
Control panel
Indicates printer status and makes control of printer functions simple and convenient.
POWER HEAD UP NO PAPER ERROR
ON LINE
FEED
Release bar
Opens and closes the print head unit which holds the paper against the platen.
Automatic paper cutter
(Controlled by command)
(TSP442Z)
ENGLISH
O
N
O
F
F
Power switch
Switches power on or off.
O N
O F
F
Connector cover
Interface connector
Connects the computer to the printer.
Fig. 2-1
– 2 –
Peripheral drive connector
Only connects to peripheral units such as each drawer etc. Do not connect this to a telephone.

3. Ferrite core installation *Europe only

ENGLISH
NOTE: Take special care when following the procedures listed below.

3-1. Parallel interface

Ferrite core is packed so it is open, as
shown in Fig. 3-2. If you find that a ferrite core is not open, use a pointed object to pry the plastic lock of the ferrite core apart (Fig. 3-1). When you do this, take care not to damage the ferrite core or the plastic lock.
Ferrite Core
Parallel interface
Pass fastener through ferrite core.
Parallel interface
Cable
Fig. 3-1
Fig. 3-3
5 cm maximum
Fastener
Pull and cut
Fig. 3-2
Pass fastener around cable and lock it. Cut off excess with scissors.
Fig. 3-4
Clamp the ferrite core onto the interface cable as shown in Fig. 3-2. Take care
to avoid damaging the interface cable when installing the ferrite core. The ferrite core should be anchored firmly in place with the fastener that comes with it, as shown in Fig.3-3 and 3-4.
– 3 –

3-2. Peripheral unit cable

Clamp the ferrite core onto the cable of the peripheral unit using the same
procedure as you do for the parallel interface cable ferrite core. With the peripheral unit cable ferrite core, however, you have to loop the cable as shown in Fig. 3-5.
NOTE: The ferrite cores only need to be attached for the European region (only
printers marketed in Europe are eligible.) Install both the parallel interface model and the serial interface model.
5 cm or less
Ferrite core
ENGLISH
Ground wire
Fig. 3-5
One loop
– 4 –

4. Connecting the interface cable

ENGLISH

4-1. Serial interface

Follow the procedures below to connect the interface cable:
1 Switch off the power to the printer
and computer.
2 Insert the interface cable in the con-
Interface cable
Interface connector
Fig. 4-1
NOTE: The data transfer conditions between the computer and the printer must
be made compatible with the DIP switch settings on the printer. (Refer to “APPENDIX”.)
nector. (Be sure that the cable is oriented correctly before inserting it.)
3 Fasten the right and left screws to
fix them in place on the connector.
4 Connect the other end of the inter-
face cable to your computer.

4-2. Parallel interface

Fig. 4-2
1 Switch off the power to the printer
and computer.
2 Insert the interface cable in the con-
nector. (Be sure that the cable is oriented correctly before inserting it.)
3 Fasten the connector clasps.
4 Connect the other end of the inter-
face cable to your computer.
– 5 –

5. Setting up

First, remove the blue semi-transparent tape from all parts.
Before loading the first paper roll, be
sure to remove the cardboard and the protective paper (under the tear bar) that were inserted to protect the print head during shipping.
Fig. 5-1

5-1. Loading the Paper Roll

The procedure for loading a paper roll is as follows. The illustrations show the TSP412Z printer. However, the loading procedure for the TSP442Z is the same.
ENGLISH
Fig. 5-2
Paper roll
Fig. 5-3
Printer cover
Paper-roll shaft
1 Switch off the printer’s power.
2 Open the printer cover.
3 Cut the top edge of the paper straight
across. If the paper end is secured to the roll by a label or by tape, unroll the paper one turn and cut away all traces of adhesive. (Adhesive can stick to the internal paper roller and interfere with paper feeding.)
4 Insert the paper-roll shaft into the
paper roll.
– 6 –
ENGLISH
Paper guide roller shaft
Paper roll
Fig. 5-4
Release bar
Print head unit
5 Temporarily place the paper roll on
the printer cover. Be sure that the roll is correctly oriented for load­ing.
6 Pull on the green release bar so that
it unlocks, then tilt the print head unit. Avoid touching the print head with your fingers.
7 Insert the paper so that it passes
under the paper-guide roller shaft and between the transmissive sen­sors.
Fig. 5-5
Fig. 5-6
8 Push the paper until the edge moves
all the way through to the tear bar.
– 7 –
9 Return the print head unit to its
original position and be sure that it locks into place. (The printer cover will not close unless the print head unit is locked.)
Fig. 5-7

5-2. Adjusting the Head Position

Thick paper
0.6 mm
Thin paper
0 Move the paper roll onto the print-
ENGLISH
er’s paper-roll holder.
A Hold the roll down and pull on the
leading edge of the paper to remove any slack.
B Close the printer cover.
1 You can set the print head position
to accommodate thick or thin paper. Change the position by moving the left-side and right-side levers for­ward or back.
2 Be sure to unlock the print head
before moving the levers.
Fig. 5-8
– 8 –

6. Control panel

ENGLISH

6-1. Basic Operation

The buttons and indicators on the control panel operate as follows.
POWER HEAD UP NO PAPER ERROR
ON LINE
FEED
ON
O
FF
Fig. 6-1
ON LINE switch/indicator
Press the button to toggle the printer online or offline. The indicator lights up to indicate that the printer is online. When the printer goes offline, it ceases printing and becomes unable to receive data from the host.
NOTE: If the print head overheats during long continuous use, the printer
automatically stops printing and the ON LINE indicator begins to flash. The printer will automatically resume printing when the print head cools down.
FEED switch
This switch’s function changes depending on whether the Top of Form function is enabled or disabled. (See page 11.)
• When the Top of Form function is disabled (factory setting). Each time the switch is pressed, the paper is fed by the amount of one line. If you continue to press it, the paper is fed continuously.
• When the Top of Form function is enabled. Each time the switch is pressed, paper is fed to the top of form position. This operation can be performed whether the printer is in the on line state or the off line state.
– 9 –
POWER indicator
Lights up to indicate that the printer’s power is on.
HEAD UP indicator
Lights up to indicate that the print head unit is unlocked. Do not try printing while this indicator is on. If this indicator comes on suddenly during printing, it is likely that a paper jam has pushed the print head unit out of position.
No Paper Indicator
This indicator lights up when the printer runs out of paper and when no paper is set. When this indicator lights up, set a new roll of paper in the printer, then press the ON LINE switch.
Error Indicator
This indicator lights up whenever an error occurs in the printer.

6-2. Power switch and ON LINE/FEED switch combinations

The following can be set when the power switch is turned on.
1) Power + FEED switches
ENGLISH
(Turn the power on while holding the FEED switch depressed.)
1 short beep … Test print
2) Power + ON LINE switches
(Turn the power on while holding the ON LINE switch depressed.)
Approx. 2 sec. Approx. 2 sec.
1 short beep 2 short beeps 3 short beeps
abc
HEAD UP LED NO PAPER LED ERROR LED
lights up lights up lights up
– 10 –
Pause at a: HEX dump Pause at b: sensor selection
ENGLISH
Press ON LINE 1 short beep Reflecting sensor Press FEED 2 short beeps Transmissive sensor
Pause at c: command mode selection
Press ON LINE 1 short beep Page mode Press FEED 2 short beeps Line mode
3) Power + ON LINE + FEED switches
(Turn the power on while holding the ON LINE and FEED switches depressed.)
Approx. Approx. Approx. Approx.
2 sec. 2 sec. 2 sec. 2 sec.
1 short beep … 2 short beeps … 3 short beeps … 1 long beep …
abcde
HEAD UP NO PAPER ERROR LEDs flash All LEDs
LED LED LED successively light up
lights up lights up lights up lights up
Pause at a: RAM backup cleared Pause at b: feed function selection
Press ON LINE 1 short beep Top of Form disabled.
Press FEED 2 short beeps Top of form enabled. Pause at c: sensor adjustment mode Pause at d: no operation Pause at e: clearing of all memory switches and test print
1 At e, release the ON LINE switch and FEED switch in 2 seconds
or less (all LEDs go off).
2 Press the ON LINE switch and FEED switch in 2 seconds or less,
and hold them depressed for at least 3 seconds (all LEDs light up).
3 Release the ON LINE switch and FEED switch.
4 The contents of all memory switches will be erased (all will be set
to 0). After that, test print is carried out.
* If this process is interrupted midway, the printer will operate in
regular mode.
* After the memory switch settings are erased, the memory switches
must be set again, as appropriate for each model.
– 11 –

6-3. Print Density Adjustment

Since the sensitivity of different types of heat-sensitive paper varies, you can adjust the print density by varying the current supplied to the thermal head.
Variable resistor used to adjust the print density
The print density can be adjusted using the variable resistor inside the hole beside the interface connector on the back of the printer.
1. To adjust the density turn the resistor roughly two times using a small cross-
head screwdriver.
2. Turn the resistor to the right (clockwise) for a darker print density or to the left
(counterclockwise) for a lighter density.
ENGLISH
NOTE: If the density is increased to a higher level than necessary when printing
on highly sensitive heat-sensitive paper, the dots may be too large and the print quality may decrease. Excessively high energy adjustment may reduce head life.

6-4. Sensor Adjustment Mode

Sensor levels are adjusted at the factory. If necessary, you can readjust the levels as described below.
VR1
VR3
VR4VR2
EPROM
Main PCB
Interface PCB
– 12 –
1) Make sure the printer is turned off.
ENGLISH
2) Remove the ROM cover located beneath the paper-roll holding area.
3) Hold down the FEED and ON LINE switches while switching on the power, and
continue to hold them down until you hear a triple beep. (This will take about five seconds.) When you hear the triple beep, release the buttons to enter the sensor-adjustment mode.
a) Reflective Sensor
Insert a non-black piece of paper into the mechanism’s sensor area.
Rotate the main PCB’s sensor adjustment knob (VR4) to the point where the
HEAD UP indicator comes on.
b) Paper-Out Sensor
Insert a non-black piece of paper into the mechanism’s sensor area.
Rotate the main PCB’s sensor adjustment knob (VR3) to the point where the
NO PAPER indicator comes on.
c) Transmissive Sensor
Insert the backing portion of a label sheet into the mechanism’s transmissive
sensor area. (Insert the backing only, not the label itself.)
Adjust the main PCB’s coarse (VR1) and fine (VR2) adjustment knobs to the point where the ERROR indicator comes on.
NOTE: When inserting paper, be sure to lower the head so that it is close to
its normal fixed position.
– 13 –
4) Replace the ROM cover. Then secure it with the screw. The settings take effect when you turn on the printer.

6-5. Errors

The various types of errors can be identified by the buzzer’s sound and the lit LEDs or the test print result. Buzzer: The circled numbers refer to the type of buzzer sound. LED: The circle (
a) Recoverable errors
The printer goes off line (ON LINE LED goes off) when these errors occur. After the cause of the error is removed, operation of the printer should return after the ON LINE switch is pressed.
) indicates that the LED is lit up.
ENGLISH
Error Cause Buzzer
Head up error The head is up. 2 No paper error Paper is not installed. 3
ERROR
LED
HEAD UP
NO PAPER
b) Unrecoverable errors
The printer goes off line (ON LINE LED goes off) when these errors occur. Operation of the printer cannot be returned after the cause of the error is removed.
Error Cause Buzzer
Label size error Command There is an error in the
error *1 command. Cutting error The paper was not cut
Transmission There is an abnormality in error *2 the received data.
*1 Only in page mode *2 Only with the serial interface
If a framing error or a vertical parity error occurs in Line Mode, “?” is printed.
The paper size differs from the set size.
properly.
ERROR
4
5
5
5
LED
HEAD UP
NO PAPER
– 14 –
c) Other errors (only in page mode)
ENGLISH
• Data errors (<ESC> “PC” command: defines character and bar code data) A data error will occur if an invalid character or bar code type is selected or if the print result extends outside the print area. When a data error occurs, all commands become invalid (character strings and bar codes cannot be printed). However, the printer will not go off line and the LEDs will not light up.

6-6. Buzzer Sounding Variations

1 On Line, Off Line 2 Head up error 3 No paper error 4 Size error 5 Command error (*1), Cutting error, Transmission (*2) 6 Test print by the reset command 7 Buzzer sounded by command (Line mode only)
*1 Page mode only *2 Serial interface only
1 50 ms 2 100 ms × 3 3 50 ms × 4 (twice) 4 50 ms × 4 5 1000 ms 6 250 ms × 2 7 100 ms
– 15 –
TABLE DES MATIERES
1. DEBALLAGE ET INSPECTION ...................................................................17
1-1. Déballage...............................................................................................17
1-2. Remarques sur la manipulation .............................................................17
2. IDENTIFICATION DES PIECES ET NOMENCLATURE ..........................18
3. INSTALLATION DU TORE DE FERRITE *EUROPE UNIQUEMENT ....19
3-1. Interface parallèle ..................................................................................19
3-2. Câble de périphérique............................................................................20
4. RACCORDEMENT DU CÂBLE D’INTERFACE ........................................21
4-1. Interface série ........................................................................................21
4-2. Interface parallèle ..................................................................................21
5. INSTALLATION ............................................................................................22
5-1. Chargement du rouleau de papier..........................................................22
5-2. Réglage de la position de la tête ............................................................24
6. TABLEAU DE COMMANDE .......................................................................25
6-1. Fonctionnement de base ........................................................................25
6-2.
Combinaison d’interrupteur d’alimentation et de commutateur ON LINE/FEED ...
6-3. Réglage de la densité d’impression .......................................................28
6-4. Mode d’ajustement de capteur ..............................................................28
6-5. Erreurs ...................................................................................................30
6-6. Variations de tonalité de l’avertisseur sonore .......................................31
L’appendice n’est pas traduit.
26
FRENCH
– 16 –

1. Deballage et inspection

1-1. Déballage

Vérifier chaque pièce de la boîte en se référant à la Fig. 1-1 afin de s’assurer qu’on a bien tout reçu. En cas d’absence d’une de ces pièces, contacter le fournisseur.
FRENCH
Arbre du rouleau de papier
Rouleau de papier échantillon
Tore en ferrite (*1)
Imprimante
Mode d’emploi
Attache (*2)
*1 Le tore de ferrite est inclus seulement pour les imprimantes vendues en Europe.
Deux sont prévus pour les modèles à interface parallèle et un pour les modèles à interface série.
*2 L’attache est incluse seulement pour les imprimantes vendues en Europe.
Fig. 1-1

1-2. Remarques sur la manipulation

Avant de commencer l’installation de l’imprimante, s’assurer qu’on dispose bien d’un endroit approprié pour la mettre. Un “endroit approprié” doit satisfaire aux conditions suivantes:
A proximité d’une prise d’accès facile
Surface ferme et à niveau pratiquement sans aucunes vibrations
A distance de toute chaleur excessive (par exemple lumière du soleil directe,
radiateurs etc.)
A distance de toute humidité excessive
A distance de poussière excessive
Accès à une source d’alimentation constante ne subissant pas de pointes d’alimenta-
tion. Ainsi, par exemple, il ne faut pas relier l’imprimante au même circuit qu’un appareil important bruyant du genre réfrigérateur ou climatiseur.
REMARQUE: S’assurer que la tension de ligne correspond à la tension indiquée sur la
plaque signalétique de l’imprimante.
– 17 –

2. Identification des pieces et nomenclature

Se référer à la Fig. 2-1 pour se familiariser avec les composants et capacités de l’imprimante.
Couvercle d’imprimante
Protège la tête d’impression ainsi que d’autres composants internes de l’imprimante.
(TSP412Z)
Tableau de commande
Indique l’état de l’imprimante et simplifie les fonctions de commande de l’imprimante tout en facilitant leur exécution.
POWER HEAD UP NO PAPER ERROR
ON LINE
FEED
Barre de déclenchement
Ouvre et ferme la tête d’impression qui retient le papier contre le cylindre.
Couteau de papier automatique
(pilotage par commande)
FRENCH
(TSP442Z)
O
N
O
F
F
Interrupteur d’alimentation
Connecte ou coupe l’alimentation
Couvercle du connecteur
O N
O F
F
Connecteur d’interface
Relie l’ordinateur à l’imprimante
Fig. 2-1
– 18 –
Connecteur d’entraînement de périphérique
Connexion uniquement à des périphériques de type caisse enregistreuse etc.? Ne pas raccorder à un téléphone.

3. Installation du tore de ferrite *Europe uniquement

REMARQUE: Prendre des précautions spéciales en suivant les procédures indiquées ci-
dessous:

3-1. Interface parallèle

Les tores de ferrite sont livrés ouverts
FRENCH
comme illustré en Fig. 3-2. Si un tore de ferrite n’est pas ouvert, utiliser un objet pointu pour forcer le verrouillage en plastique du tore de ferrite (Fig. 3-1). Ce faisant, prendre soin de ne pas endom­mager le tore en ferrite ni le verrouillage plastique.
Tore en ferrite
Interface
Câble
Fig. 3-1
5 cm maximum
Interface
Faire passer l’attache par le tore de ferrite
Fig. 3-3
Attache
Tirer et couper
Fig. 3-2
Faire passer l’attache autour du câble et la bloquer. Couper toute partie qui dépasse avec des ciseaux.
Fig. 3-4
Serrer le tore de ferrite au câble d’interface de la manière indiquée à la Fig. 3-2. Prendre
les précautions d’usage pour éviter d’endommager le câble d’interface lors de l’installation du tore de ferrite. Il faut bien immobiliser le tore de ferrite au moyen de l’attache fournie, comme indiqué à la Fig. 3-3 et à la Fig. 3-4.
– 19 –

3-2. Câble de périphérique

Fixer le plus grand des tores de ferrite sur le câble d’interface en procédant comme pour
le tore de ferrite du câble d’interface parallèle. Dans le cas du tore de ferrite du câble de périphérique, mettre le câble en boucle comme illustré en Fig. 3-5.
REMARQUE: Les tores de ferrite doivent être attachés seulement pour l’Europe
(seulement les imprimantes commercialisées en Europe sont concer­nées). Installer à la fois le modèle interface parallèle et le modèle interface série.
5 cm ou moins
Tore de ferrite
FRENCH
Fil à la terre
Fig. 3-5
Une seule boucle
– 20 –

4. Raccordement du câble d’interface

4-1. Interface série

Suivre les procédures indiquées ci-dessous pour relier le câble d’interface
FRENCH
Câble d’interface
Connecteur d’interface
Fig. 4-1
REMARQUE: Rendre compatibles les conditions de transfert de données entre l’ordi-
nateur et l’imprimante en réglant les microrupteurs de l’imprimante en conséquence. (Se référer à “ANNEXE”).
1 Couper l’alimentation à l’imprimante
et à l’ordinateur.
2 Insérer le câble d’interface dans le con-
necteur. (S’assurer que le câble est orienté correctement avant de l’insé­rer).
3 Serrer les vis droite et gauche pour les
immobiliser sur le connecteur.
4 Relier l’autre extrémité du câble d’in-
terface à l’ordinateur.

4-2. Interface parallèle

1 Couper l’alimentation à l’imprimante
et à l’ordinateur.
Fig. 4-2
2 Insérer le câble d’interface dans le con-
necteur. (S’assurer que le câble est orienté correctement avant de l’insé­rer).
3 Fermer les attaches du connecteur.
4 Relier l’autre extrémité du câble d’in-
terface à l’ordinateur.
– 21 –
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