MODE D’EMPLOI
BEDIENUNGSANLEITUNG
MANUALE DI ISTRUZIONI
Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a
shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
Manufacturer’s Declaration of Conformity
CE
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International
Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the
Electro Magnetic Compatibility Directive of the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International
Standards EN 60950, following the provisions of the Low Voltage Directive of the
European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP400Z, TSP400: Star Micronics Co., Ltd.
Notice
• All rights reserved. Reproduction of any part of this manual in any form whatsoever,
without STAR’s express permission is forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the
time of going to press. However, should any errors be detected, STAR would greatly
appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this
Check each item in the box against Fig. 1-1 to make sure that you have everything.
If any of these items are missing, contact your supplier.
Sample paper roll
Paper-roll shaft
Ferrite core(s)
(*1)
Printer
User’s manual
Fastener
(*2)
*1 The Ferrite core is included only with printers marketed in Europe.
Two are parallel interface models and one is serial interface model.
*2 A fastener is included only with printers marketed in Europe.
Fig. 1-1
1-2. Handling Notes
Before you start setting up your printer, make sure that you have a suitable place
in which to locate it. By “a suitable place”, we mean:
• Close to an easily accessible socket-outlet.
• A firm, level surface which is fairly vibration-free.
• Away from excessive heat (such as direct sunlight, heaters, etc).
• Away from excessive humidity.
• Away from excessive dust.
• With access to a steady power supply that is not subject to power surges. For
example, do not connect the printer to the same circuit as a large, noiseproducing appliance such as a refrigerator or an air conditioner.
NOTE: Make sure that the line voltage is the voltage specified on the printer’s
identification plate.
– 1 –
2. Parts identification and nomenclature
To get acquainted with the printer’s components and capabilities, refer to
Fig. 2-1.
Printer cover
Protects the print head and
other internal components of
your printer.
(TSP412Z)
Control panel
Indicates printer status
and makes control of
printer functions simple
and convenient.
POWER
HEAD UP
NO PAPER
ERROR
ON LINE
FEED
Release bar
Opens and closes the print head unit which holds
the paper against the platen.
Automatic paper cutter
(Controlled by command)
(TSP442Z)
ENGLISH
O
N
O
F
F
Power switch
Switches power on or off.
O
N
O
F
F
Connector
cover
Interface connector
Connects the computer to the printer.
Fig. 2-1
– 2 –
Peripheral drive connector
Only connects to peripheral units
such as each drawer etc.
Do not connect this to a telephone.
3. Ferrite core installation *Europe only
ENGLISH
NOTE: Take special care when following the procedures listed below.
3-1. Parallel interface
■ Ferrite core is packed so it is open, as
shown in Fig. 3-2. If you find that a
ferrite core is not open, use a pointed
object to pry the plastic lock of the
ferrite core apart (Fig. 3-1). When
you do this, take care not to damage
the ferrite core or the plastic lock.
Ferrite Core
Parallel interface
Pass fastener through ferrite core.
Parallel interface
Cable
Fig. 3-1
Fig. 3-3
5 cm
maximum
Fastener
Pull and cut
Fig. 3-2
Pass fastener around cable and lock it.
Cut off excess with scissors.
Fig. 3-4
■ Clamp the ferrite core onto the interface cable as shown in Fig. 3-2. Take care
to avoid damaging the interface cable when installing the ferrite core. The
ferrite core should be anchored firmly in place with the fastener that comes
with it, as shown in Fig.3-3 and 3-4.
– 3 –
3-2. Peripheral unit cable
■ Clamp the ferrite core onto the cable of the peripheral unit using the same
procedure as you do for the parallel interface cable ferrite core. With the
peripheral unit cable ferrite core, however, you have to loop the cable as shown
in Fig. 3-5.
NOTE: The ferrite cores only need to be attached for the European region (only
printers marketed in Europe are eligible.)
Install both the parallel interface model and the serial interface model.
5 cm or less
Ferrite core
ENGLISH
Ground wire
Fig. 3-5
One loop
– 4 –
4. Connecting the interface cable
ENGLISH
4-1. Serial interface
Follow the procedures below to connect the interface cable:
1 Switch off the power to the printer
and computer.
2 Insert the interface cable in the con-
Interface cable
Interface connector
Fig. 4-1
NOTE: The data transfer conditions between the computer and the printer must
be made compatible with the DIP switch settings on the printer. (Refer
to “APPENDIX”.)
nector. (Be sure that the cable is
oriented correctly before inserting
it.)
3 Fasten the right and left screws to
fix them in place on the connector.
4 Connect the other end of the inter-
face cable to your computer.
4-2. Parallel interface
Fig. 4-2
1 Switch off the power to the printer
and computer.
2 Insert the interface cable in the con-
nector. (Be sure that the cable is
oriented correctly before inserting
it.)
3 Fasten the connector clasps.
4 Connect the other end of the inter-
face cable to your computer.
– 5 –
5. Setting up
■ First, remove the blue semi-transparent tape from all parts.
■ Before loading the first paper roll, be
sure to remove the cardboard and the
protective paper (under the tear bar)
that were inserted to protect the print
head during shipping.
Fig. 5-1
5-1. Loading the Paper Roll
The procedure for loading a paper roll is as follows. The illustrations show the
TSP412Z printer. However, the loading procedure for the TSP442Z is the same.
ENGLISH
Fig. 5-2
Paper roll
Fig. 5-3
Printer cover
Paper-roll shaft
1 Switch off the printer’s power.
2 Open the printer cover.
3 Cut the top edge of the paper straight
across. If the paper end is secured to
the roll by a label or by tape, unroll
the paper one turn and cut away all
traces of adhesive. (Adhesive can
stick to the internal paper roller and
interfere with paper feeding.)
4 Insert the paper-roll shaft into the
paper roll.
– 6 –
ENGLISH
Paper guide
roller shaft
Paper roll
Fig. 5-4
Release bar
Print head unit
5 Temporarily place the paper roll on
the printer cover. Be sure that the
roll is correctly oriented for loading.
6 Pull on the green release bar so that
it unlocks, then tilt the print head
unit. Avoid touching the print head
with your fingers.
7 Insert the paper so that it passes
under the paper-guide roller shaft
and between the transmissive sensors.
Fig. 5-5
Fig. 5-6
8 Push the paper until the edge moves
all the way through to the tear bar.
– 7 –
9 Return the print head unit to its
original position and be sure that it
locks into place. (The printer cover
will not close unless the print head
unit is locked.)
Fig. 5-7
5-2. Adjusting the Head Position
Thick paper
0.6 mm
Thin paper
0 Move the paper roll onto the print-
ENGLISH
er’s paper-roll holder.
A Hold the roll down and pull on the
leading edge of the paper to remove
any slack.
B Close the printer cover.
1 You can set the print head position
to accommodate thick or thin paper.
Change the position by moving the
left-side and right-side levers forward or back.
2 Be sure to unlock the print head
before moving the levers.
Fig. 5-8
– 8 –
6. Control panel
ENGLISH
6-1. Basic Operation
The buttons and indicators on the control panel operate as follows.
POWER
HEAD UP
NO PAPER
ERROR
ON LINE
FEED
ON
O
FF
Fig. 6-1
ON LINE switch/indicator
Press the button to toggle the printer online or offline. The indicator lights up to
indicate that the printer is online. When the printer goes offline, it ceases printing
and becomes unable to receive data from the host.
NOTE: If the print head overheats during long continuous use, the printer
automatically stops printing and the ON LINE indicator begins to flash.
The printer will automatically resume printing when the print head cools
down.
FEED switch
This switch’s function changes depending on whether the Top of Form function
is enabled or disabled. (See page 11.)
• When the Top of Form function is disabled (factory setting).
Each time the switch is pressed, the paper is fed by the amount of one line.
If you continue to press it, the paper is fed continuously.
• When the Top of Form function is enabled.
Each time the switch is pressed, paper is fed to the top of form position.
This operation can be performed whether the printer is in the on line state or
the off line state.
– 9 –
POWER indicator
Lights up to indicate that the printer’s power is on.
HEAD UP indicator
Lights up to indicate that the print head unit is unlocked. Do not try printing while
this indicator is on. If this indicator comes on suddenly during printing, it is likely
that a paper jam has pushed the print head unit out of position.
No Paper Indicator
This indicator lights up when the printer runs out of paper and when no paper is
set.
When this indicator lights up, set a new roll of paper in the printer, then press the
ON LINE switch.
Error Indicator
This indicator lights up whenever an error occurs in the printer.
6-2. Power switch and ON LINE/FEED switch combinations
The following can be set when the power switch is turned on.
1) Power + FEED switches
ENGLISH
(Turn the power on while holding the FEED switch depressed.)
1 short beep… Test print
2) Power + ON LINE switches
(Turn the power on while holding the ON LINE switch depressed.)
Approx. 2 sec.Approx. 2 sec.
1 short beep…2 short beeps…3 short beeps…
abc
HEAD UP LEDNO PAPER LEDERROR LED
lights uplights uplights up
– 10 –
Pause at a: HEX dump
Pause at b: sensor selection
ENGLISH
Press ON LINE1 short beepReflecting sensor
Press FEED2 short beepsTransmissive sensor
Pause at c: command mode selection
Press ON LINE1 short beepPage mode
Press FEED2 short beepsLine mode
3) Power + ON LINE + FEED switches
(Turn the power on while holding the ON LINE and FEED switches depressed.)
Approx.Approx.Approx.Approx.
2 sec.2 sec.2 sec.2 sec.
1 short beep … 2 short beeps … 3 short beeps … 1 long beep ……
abcde
HEAD UPNO PAPERERRORLEDs flashAll LEDs
LEDLEDLEDsuccessivelylight up
lights uplights uplights uplights up
Pause at a: RAM backup cleared
Pause at b: feed function selection
Press ON LINE1 short beepTop of Form disabled.
Press FEED2 short beepsTop of form enabled.
Pause at c: sensor adjustment mode
Pause at d: no operation
Pause at e: clearing of all memory switches and test print
1 At e, release the ON LINE switch and FEED switch in 2 seconds
or less (all LEDs go off).
2 Press the ON LINE switch and FEED switch in 2 seconds or less,
and hold them depressed for at least 3 seconds (all LEDs light up).
3 Release the ON LINE switch and FEED switch.
4 The contents of all memory switches will be erased (all will be set
to 0).
After that, test print is carried out.
* If this process is interrupted midway, the printer will operate in
regular mode.
* After the memory switch settings are erased, the memory switches
must be set again, as appropriate for each model.
– 11 –
6-3. Print Density Adjustment
Since the sensitivity of different types of heat-sensitive paper varies, you can
adjust the print density by varying the current supplied to the thermal head.
Variable resistor used to
adjust the print density
The print density can be adjusted using the variable resistor inside the hole beside
the interface connector on the back of the printer.
1. To adjust the density turn the resistor roughly two times using a small cross-
head screwdriver.
2. Turn the resistor to the right (clockwise) for a darker print density or to the left
(counterclockwise) for a lighter density.
ENGLISH
NOTE: If the density is increased to a higher level than necessary when printing
on highly sensitive heat-sensitive paper, the dots may be too large and the
print quality may decrease.
Excessively high energy adjustment may reduce head life.
6-4. Sensor Adjustment Mode
Sensor levels are adjusted at the factory. If necessary, you can readjust the levels
as described below.
VR1
VR3
VR4VR2
EPROM
Main PCB
Interface PCB
– 12 –
1) Make sure the printer is turned off.
ENGLISH
2) Remove the ROM cover located beneath the paper-roll holding area.
3) Hold down the FEED and ON LINE switches while switching on the power, and
continue to hold them down until you hear a triple beep. (This will take about
five seconds.) When you hear the triple beep, release the buttons to enter the
sensor-adjustment mode.
a) Reflective Sensor
• Insert a non-black piece of paper into the mechanism’s sensor area.
• Rotate the main PCB’s sensor adjustment knob (VR4) to the point where the
HEAD UP indicator comes on.
b) Paper-Out Sensor
• Insert a non-black piece of paper into the mechanism’s sensor area.
• Rotate the main PCB’s sensor adjustment knob (VR3) to the point where the
NO PAPER indicator comes on.
c) Transmissive Sensor
• Insert the backing portion of a label sheet into the mechanism’s transmissive
sensor area. (Insert the backing only, not the label itself.)
• Adjust the main PCB’s coarse (VR1) and fine (VR2) adjustment knobs to the
point where the ERROR indicator comes on.
NOTE: When inserting paper, be sure to lower the head so that it is close to
its normal fixed position.
– 13 –
4) Replace the ROM cover. Then secure it with the screw. The settings take effect
when you turn on the printer.
6-5. Errors
The various types of errors can be identified by the buzzer’s sound and the lit
LEDs or the test print result.
Buzzer: The circled numbers refer to the type of buzzer sound.
LED: The circle (
a) Recoverable errors
The printer goes off line (ON LINE LED goes off) when these errors occur.
After the cause of the error is removed, operation of the printer should return after
the ON LINE switch is pressed.
) indicates that the LED is lit up.
ENGLISH
ErrorCauseBuzzer
Head up errorThe head is up.2
No paper errorPaper is not installed.3
ERROR
LED
HEAD UP
NO PAPER
b) Unrecoverable errors
The printer goes off line (ON LINE LED goes off) when these errors occur.
Operation of the printer cannot be returned after the cause of the error is removed.
ErrorCauseBuzzer
Label size error
CommandThere is an error in the
error*1command.
Cutting errorThe paper was not cut
TransmissionThere is an abnormality in
error*2the received data.
*1 Only in page mode
*2 Only with the serial interface
If a framing error or a vertical parity error occurs in Line Mode, “?” is printed.
The paper size differs from
the set size.
properly.
ERROR
4
5
5
5
LED
HEAD UP
NO PAPER
– 14 –
c) Other errors (only in page mode)
ENGLISH
• Data errors (<ESC> “PC” command: defines character and bar code data)
A data error will occur if an invalid character or bar code type is selected or
if the print result extends outside the print area. When a data error occurs, all
commands become invalid (character strings and bar codes cannot be printed).
However, the printer will not go off line and the LEDs will not light up.
6-6. Buzzer Sounding Variations
1 On Line, Off Line
2 Head up error
3 No paper error
4 Size error
5 Command error (*1), Cutting error, Transmission (*2)
6 Test print by the reset command
7 Buzzer sounded by command (Line mode only)
*1 Page mode only
*2 Serial interface only
150 ms
2100 ms × 3
350 ms × 4 (twice)
450 ms × 4
51000 ms
6250 ms × 2
7100 ms
– 15 –
TABLE DES MATIERES
1. DEBALLAGE ET INSPECTION ...................................................................17
6-6. Variations de tonalité de l’avertisseur sonore .......................................31
L’appendice n’est pas traduit.
26
FRENCH
– 16 –
1. Deballage et inspection
1-1. Déballage
Vérifier chaque pièce de la boîte en se référant à la Fig. 1-1 afin de s’assurer qu’on a bien
tout reçu.
En cas d’absence d’une de ces pièces, contacter le fournisseur.
FRENCH
Arbre du rouleau de
papier
Rouleau de papier échantillon
Tore en ferrite
(*1)
Imprimante
Mode d’emploi
Attache
(*2)
*1 Le tore de ferrite est inclus seulement pour les imprimantes vendues en Europe.
Deux sont prévus pour les modèles à interface parallèle et un pour les modèles à
interface série.
*2 L’attache est incluse seulement pour les imprimantes vendues en Europe.
Fig. 1-1
1-2. Remarques sur la manipulation
Avant de commencer l’installation de l’imprimante, s’assurer qu’on dispose bien d’un
endroit approprié pour la mettre. Un “endroit approprié” doit satisfaire aux conditions
suivantes:
• A proximité d’une prise d’accès facile
• Surface ferme et à niveau pratiquement sans aucunes vibrations
• A distance de toute chaleur excessive (par exemple lumière du soleil directe,
radiateurs etc.)
• A distance de toute humidité excessive
• A distance de poussière excessive
• Accès à une source d’alimentation constante ne subissant pas de pointes d’alimenta-
tion. Ainsi, par exemple, il ne faut pas relier l’imprimante au même circuit qu’un
appareil important bruyant du genre réfrigérateur ou climatiseur.
REMARQUE: S’assurer que la tension de ligne correspond à la tension indiquée sur la
plaque signalétique de l’imprimante.
– 17 –
2. Identification des pieces et nomenclature
Se référer à la Fig. 2-1 pour se familiariser avec les composants et capacités de
l’imprimante.
Couvercle d’imprimante
Protège la tête d’impression ainsi
que d’autres composants internes
de l’imprimante.
(TSP412Z)
Tableau de commande
Indique l’état de l’imprimante et
simplifie les fonctions de
commande de l’imprimante tout en
facilitant leur exécution.
POWER
HEAD UP
NO PAPER
ERROR
ON LINE
FEED
Barre de déclenchement
Ouvre et ferme la tête d’impression qui retient le papier
contre le cylindre.
Couteau de papier automatique
(pilotage par commande)
FRENCH
(TSP442Z)
O
N
O
F
F
Interrupteur d’alimentation
Connecte ou coupe l’alimentation
Couvercle du connecteur
O
N
O
F
F
Connecteur d’interface
Relie l’ordinateur à l’imprimante
Fig. 2-1
– 18 –
Connecteur d’entraînement de
périphérique
Connexion uniquement à des périphériques
de type caisse enregistreuse etc.?
Ne pas raccorder à un téléphone.
3. Installation du tore de ferrite *Europe uniquement
REMARQUE: Prendre des précautions spéciales en suivant les procédures indiquées ci-
dessous:
3-1. Interface parallèle
■ Les tores de ferrite sont livrés ouverts
FRENCH
comme illustré en Fig. 3-2. Si un tore de
ferrite n’est pas ouvert, utiliser un objet
pointu pour forcer le verrouillage en
plastique du tore de ferrite (Fig. 3-1). Ce
faisant, prendre soin de ne pas endommager le tore en ferrite ni le verrouillage
plastique.
Tore en ferrite
Interface
Câble
Fig. 3-1
5 cm
maximum
Interface
Faire passer l’attache par le tore de ferrite
Fig. 3-3
Attache
Tirer et couper
Fig. 3-2
Faire passer l’attache autour du câble et la
bloquer. Couper toute partie qui dépasse
avec des ciseaux.
Fig. 3-4
■ Serrer le tore de ferrite au câble d’interface de la manière indiquée à la Fig. 3-2. Prendre
les précautions d’usage pour éviter d’endommager le câble d’interface lors de
l’installation du tore de ferrite. Il faut bien immobiliser le tore de ferrite au moyen de
l’attache fournie, comme indiqué à la Fig. 3-3 et à la Fig. 3-4.
– 19 –
3-2. Câble de périphérique
■ Fixer le plus grand des tores de ferrite sur le câble d’interface en procédant comme pour
le tore de ferrite du câble d’interface parallèle. Dans le cas du tore de ferrite du câble
de périphérique, mettre le câble en boucle comme illustré en Fig. 3-5.
REMARQUE: Les tores de ferrite doivent être attachés seulement pour l’Europe
(seulement les imprimantes commercialisées en Europe sont concernées).
Installer à la fois le modèle interface parallèle et le modèle interface
série.
5 cm ou moins
Tore de ferrite
FRENCH
Fil à la terre
Fig. 3-5
Une seule boucle
– 20 –
4. Raccordement du câble d’interface
4-1. Interface série
Suivre les procédures indiquées ci-dessous pour relier le câble d’interface
FRENCH
Câble d’interface
Connecteur d’interface
Fig. 4-1
REMARQUE: Rendre compatibles les conditions de transfert de données entre l’ordi-
nateur et l’imprimante en réglant les microrupteurs de l’imprimante en
conséquence. (Se référer à “ANNEXE”).
1 Couper l’alimentation à l’imprimante
et à l’ordinateur.
2 Insérer le câble d’interface dans le con-
necteur. (S’assurer que le câble est
orienté correctement avant de l’insérer).
3 Serrer les vis droite et gauche pour les
immobiliser sur le connecteur.
4 Relier l’autre extrémité du câble d’in-
terface à l’ordinateur.
4-2. Interface parallèle
1 Couper l’alimentation à l’imprimante
et à l’ordinateur.
Fig. 4-2
2 Insérer le câble d’interface dans le con-
necteur. (S’assurer que le câble est
orienté correctement avant de l’insérer).
3 Fermer les attaches du connecteur.
4 Relier l’autre extrémité du câble d’in-
terface à l’ordinateur.
– 21 –
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