Star Micronics TSP200-24 User Manual

THERMAL PRINTER
TSP200-24
USERS MANUAL
MODE D’EMPLOI
BEDIENUNGSANLEITUNG
MANUALE DI ISTRUZIONI
Federal Communications Commission
Radio Frequency Interference
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to corect the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectiques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
CE
Manufacturer’s Declaration of Conformity
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the Electro Magnetic Compatibility Directive of the European Commu­nities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International Standards EN 60950, following the provisions of the Low Voltage Directive of the European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP200-24: Star Micronics Co. Ltd. ESC/POS: Seiko Epson Corporation
Notice
• All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission, is strictly forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the time of printing. However, should any errors be found, STAR would greatly appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
© Copyright 1999 Star Micronics Co., Ltd.

Table of Contents

1. Unpacking and Inspection .....................................................................1
1-1. Unpacking ....................................................................................1
1-2. Locating the Printer......................................................................1
2. Parts Identification and Nomenclature ..................................................2
3. Printer Connection.................................................................................3
3-1. Interface Cable .............................................................................3
3-2. Ferrite Core (
3-3. Optional AC Adapter ...................................................................7
4. Near-End Sensor....................................................................................8
5. Loading Paper........................................................................................9
5-1. Loading Paper ..............................................................................9
5-2. Refilling the Paper Supply .........................................................13
5-3. 76mm Width Support.................................................................14
5-4. Clearing Paper Jams...................................................................16
6. Control Panel .......................................................................................17
6-1. Power ON...................................................................................17
6-2. Combined Control Panel Operations .........................................18
6-3. Errors..........................................................................................20
6-4. Buzzer Indicators (Star Mode Only) .......................................... 21
7. Cautions ............................................................................................... 22
7-1. Operating Cautions ....................................................................22
7-2. Safety Cautions ..........................................................................22
Europe only)...............................................................5

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8. Command summary.............................................................................23
8-1. Star Mode................................................................................... 23
8-2. ESC/POS Mode..........................................................................27
Appendix ............................................................................................... 119
Appendix A: General Specifications ............................................... 119
Appendix B: DIP Switch Setting.....................................................123
Appendix C: Interface .....................................................................125
Appendix D: Peripheral Unit Drive Circuit ....................................130
Appendix E: Cleaning .....................................................................132

1. Unpacking and Inspection

1-1. Unpacking

Check each item in the box against Figure 1-1 to make sure that you have everything. If any of these items are missing, contact your supplier.
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Printer
Sample paper roll
Fig. 1-1
76mm holders
User's manual
support spacers
Ferrite core for peripheral unit cable (E.U. only)
Fastener
(E.U. only)

1-2. Locating the printer

Before you start setting up your printer, make sure that you have a suitable place in which to locate it. By “a suitable place”, we mean:
• Close to an easily accessible socket-outlet.
• A firm, level surface which is fairly vibration-free
• Away from excessive heat (such as direct sunlight, heaters, etc)
• Away from excessive humidity
• Away from excessive dust
• With access to a steady power supply that is not subject to power surges. For example, do not connect the printer to the same circuit as a large, noise­producing appliance such as a refrigerator or an air conditioner.
NOTE:Make sure that the line voltage is the voltage specified on the printer’s
identification plate.
– 1 –
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Protects the printer from dust and reduces noise. Do not open the cover while printing.

2. Parts Identification and Nomenclature

Cover
Control panel
Features two control switches and two indicators to indicate printer status.
Power switch
Turns printer power on and off.
AC adapter cable connector
For connection of the AC adapter. Never unplug the AC adapter while the printer is on.
Interface connector
Connects the printer with host computer.
Fig. 2-1 External view of the printer
Peripheral unit drive circuit connector
Connects to peripheral units such as cash drawers, etc. Do not connect this to a telephone.
– 2 –

3. Printer Connection

Please prepare the following before making connections to the printer. Always have the power switch in the off position when making any connections.
• Interface cable
• Ferrite core (E.U. only)
• Optional AC adapter
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3-1. Interface Cable

Head-up
lever
[Head-up position]
Feed knob
[Head-closed position]
1 Open the cover
2 Push the head up lever (green) to the
rear.
Caution
If the printer is to be shipped, or if it is to be stored for an extended period of time, always pull the head up lever forward so that the printer head is in the up position. This will protect the thermal head and prevent deforma­tion of the platen.
3 Close the cover.
– 3 –
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4 Plug the printer-side connector of
the interface cable into the printer interface connector and use screws to secure the serial interface con­nector or a hook bracket to secure the parallel interface connector.
Screws
Screwdriver
– 4 –

3-2. Ferrite Core (Europe only)

Fastener
NOTE:Take special care when following the procedures listed below.
A ferrite core noise filter for the
peripheral unit cable comes packed with the printer.
The ferrite core is normally packed
so it is opened, as shown in Fig. 3-1.
Ferrite core (28mm diameter)
• Pass the fastener through the ferrite core.
Fig. 3-3
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One loop
Fig. 3-1
If you find that the ferrite core is not opened: Use a pointed object to pry the plastic lock of the ferrite core apart, as shown in Fig. 3-2. When opening it, take care not to damage the ferrite core or the plastic lock.
Fig. 3-2
Pull and cut
• Pass the fastener around the cable and lock it.
Cut off the excess with a pair of scis­sors.
Fig. 3-4
– 5 –
Clamp the ferrite core onto the peripheral unit cable, looping the cable as
shown in Fig. 3-1.
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• When installing the ferrite core be careful not to damage the cable.
• The ferrite core should be anchored firmly in place with the fastener that comes with it, as shown in Fig. 3-3 and Fig. 3-4.
• Do not forget to loop the cable.
Fastener
One loop
Connector
Ferrite core
Screw M3×4
Peripheral unit drive circuit connector
Fig. 3-5
– 6 –
Separate ground wire

3-3. Optional AC Adapter

NOTE:Before connecting/disconnecting the AC adapter, make sure that power
to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
1 Connect the AC adapter to the power cable.
Note: Use only the standard AC adapter and power cable.
2 Connect the AC adapter to the connector on the printer. 3 Insert the power cable plug into an AC outlet.
Fig. 3-6
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– 7 –

4. Near-End Sensor

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This printer is equipped with a sensor that detects when a roll of paper is near the end. Read the following if you are going to use this sensor.
1 Open the cover. 2 Refer to the table below and set the
detection position for the diameter of the roll being used.
Roll Diameter
Position
Approx. 22mm Step 1 Approx. 26mm Step 2 Approx. 30mm Step 3
3 Move the sensor and adjust the
guraduation of the sensor to the adjusted position that corresponds to the diameter of the roll selected.
Press this hole with a ball point pen or similar pointed object and slide it into position. Make sure that the protruding section (shown by arrow) is securely in the groove, especially at step 2.
Cautions
1) The factory setting is step 1.
2) Always use a paper roll with a core that has an inside diameter of 12 mm and an outside diameter of 18 mm in order to ensure proper detection of the remaining paper amount.
3) The near-end sensor is disabled when shipped from the factory. It can be enabled by rewriting the memory switch. Refer to the “Programmer’s Manual” for details.
Adjustment
– 8 –

5-1. Loading Paper

5. Loading Paper

Paper roll
Core
1 Procure a roll of paper and fold in
the corners as shown in the illustra­tion.
2 Open the printer cover.
3 Open the holder lever by pressing it
in the direction indicated by the arrow. Load the paper in the direc­tion shown in the illustration. Make sure that the core of the paper roll is held securely by the holder.
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Holder
Holder lever
– 9 –
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Auto cutter unit
Paper exit
Auto cutter
unit
Feed switch
Paper feeder
Paper guide
Feed knob
Support guide
Head-up lever
4 (Using the auto loading function)
• With the auto cutter installed.
1) The unit is shipped with the head-up lever in the up position. Press the lever back to put it in the closed position. See “Chapter 3: Printer Connection” for details.
2) Insert the edge of the paper into the paper feeder. If inserted correctly, the edge of the paper will pass through the paper exit.
Caution
If the paper is not completely straight when it is inserted into the unit, the paper will “skew”
*1) and the edges will fold. Depending upon the degree of the skew, the flow of paper can be automatically corrected by pressing the FEED switch
*2) to adjust the flow of paper. However, should the paper become extremely skewed, a paper jam may occur. To clear the jam, pull the auto cutter unit all the way back in the direction indicated by the arrow until the lock engages. With the lever in the “head-up” posi­tion, pull out the paper from the paper feeder.
– 10 –
1)
Skew: When paper is fed unevenly
*
into the printer.
2)
See “Chapter 6: Control Panel” for
*
details on operating the FEED switch.
Paper feeder
Paper exit
• Without an auto paper cutter.
1) Same as 4-1.
2) Insert the edge of the paper into the paper feeder. If inserted correctly, the edge of the paper will pass through the paper exit.
Printer mechanism
Caution
If the paper is not completely straight when it is inserted into the unit, the paper will “skew” and the edges will fold. Depending upon the degree of the skew, the flow of paper can be automatically corrected by pressing the FEED switch. However, should the paper become extremely skewed, a paper jam may occur. To clear the jam, pull the head-up lever forward. With the lever in the “head­up” position, pull out the paper from the paper feeder.
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Auto cutter unit
5 (Manual loading)
1) Move the auto cutter unit all the way back in the direction indicated by the arrow until the lock engages (unnecessary if an auto cutter unit is not installed).
2) Pull the head-up lever forward into the “head-up” position. The head­up lever is shipped from the factory in the “head-up” position. See “Chapter 3: Printer Connec­tion” for details.
3) Insert the edge of the paper into the paper feeder. Turn the feed knob (green) until the edge of the paper passes through the printer mecha­nism’s paper exit.
– 11 –
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4) Once the paper has passed through the printer mechanism’s paper exit, pull the paper straight to correctly position it.
5) Make sure that the paper is straight with approximately 15-20 centimeters exposed and lower back the head-up cutter.
6) Take the edge of the paper and cut it by pressing it up against the head. Be careful not to cut yourself on the edge of the auto cutter unit during this step.
7) Close the auto cutter unit (unneces­sary if an auto cutter unit is not installed).
8) Close the cover, turn on the ON LINE switch and make sure that the ON LINE indicator turns on. See “Chapter 6: Control Panel” for details on the ON LINE indicator and switch.
Caution
When using the auto loading func­tion, part of the paper will be exposed after loading. Be sure to pass this length of the paper through the paper exit of the printer cover before clos­ing the cover. When loading paper manually, make sure that paper has passed through the paper exit of the printer cover after closing the cover and pressing the FEED switch.
– 12 –

5-2. Refilling the Paper Supply

1 When the paper sensor detects that
the printer is out of paper, press the FEED switch until the paper feed­ing action stops. If the near-end sensor is operating and there is still paper on the roll, cut the paper just in front of the paper feeder and press the FEED switch until the paper feeding action stops. See “Chapter 4: Near-end Sensor” for details.
2 Open the cover, pull the head-up
lever forward into the “head-up” position and pull out the paper.
3 Open the holder lever in the direc-
tion indicated by the arrow and re­move the core and any left over paper.
4 See “5-1: Loading Paper” and fol-
low the directions provided to refill the paper supply.
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– 13 –

5-3. 76mm Width Support

76mm width support is an available accessory when adding to or changing the
ENGLISH
configuration of the printer.
M2 screw
Upper case
76mm holders
80mm holders
76mm holders
Holder lever
M2 screw
Support spacers
1 Open the printer cover.
2 Use a screwdriver to remove the
M2 screws that fasten the 80mm holders to the upper case and the holder lever. Replace the 80mm holders with the optional 76mm holders.
Caution
Be careful not to drop any of the screws.
– 14 –
Auto cutter unit
Support spacer
Where the catch locks
3 Move the auto cutter unit in the
direction of the arrow until the lock engages (unnecessary if an auto cutter unit is not installed).
4 Insert the support spacers for 76mm
paper into the inner left and right sides of the support guides as shown in the illustration. Make sure that the catches on the support spacers lock onto the holes in the support guides.
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5 Close the auto cutter unit (unneces-
sary if an auto cutter unit is not installed).
– 15 –

5-4. Clearing Paper Jams

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1 Turn the power to the printer OFF and open the cover. 2 Move the auto cutter unit in the direction of the arrow until the lock engages
(unnecessary if an auto cutter unit is not installed).
3 Cut some of the paper from the roll just in front of the paper feeder to clear the
paper jam.
4 Using the same procedure described for cleaning the head, push the head-open
lever back and release the set cover to enable the head-open position. See “Appendix E: Cleaning” for details.
5 Clear away the jammed paper. If the jammed paper cannot be reached, turn the
feed knob and remove the paper.
6 Once the paper jam has been removed, press the top of the set cover and engage
the head-open lever.
Cautions
* If a paper jam should occur in the auto cutter, place a screwdriver into the
opening located on the upper right surface of the auto cutter unit; using the screwdriver, turn the knob to move the blade and remove the jammed paper.
* Certain parts of the printer, especially the metal fixtures, can cause injuries if
handled improperly. Please be careful when handling the printer.
Auto cutter unit
Opening
– 16 –
Knob

6-1. Power ON

Operating Panel Paper - Yes
POWER
12 3 4
Paper - No
ON LINE
FEED

6. Control Panel

1 Power Lamp (Green LED) 2 On-Line Lamp (Green LED) 3 On-Line Switch 4 Feed Switch
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POWER
ON LINE
FEED
When the power switch is turned on, the Power Lamp and On-Line Lamp will come on. If there is no paper, the Power Lamp will flash at approximately one second intervals.
ON LINE Switch Indicator (Star mode only)
Used to switch between the off-line and on-line modes. The ON LINE indicator turns on when the printer is on-line. When the printer is off-line, printing will stop and data from the host computer cannot be received.
FEED Switch
Each press of the FEED switch feeds paper through the printer one line at a time. Paper is fed continuously when the FEED switch is pressed and held. The functions of the FEED switch are supported by both the on-line and off-line modes.
Power Indicator
The power indicator turns on when power is being supplied to the printer.
– 17 –

6-2. Combined Control Panel Operations

The following settings can be made when the power switch is set to on.
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1 Test print
The buzzer will beep when the FEED switch is pressed and held while the power is turned on.
– 18 –
2 HEX dump
The buzzer will beep when the ON LINE switch is pressed and held while the power is turned on.
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– 19 –

6-3. Errors

1) Automatic Recovery (Power Lamp: Flashing; On-Line Lamp: On)
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Error Description
Abnormal head temperature
Power Lamp Flashing Pattern Recovery Conditions
Approx. 1 Sec Approx. 1 Sec
Automatic recovery after head temperature lowers.
2) Recoverable Errors (Power Lamp: Flashing; On-Line Lamp: Off)
Error Description
No paper
Power Lamp Flashing Pattern Recovery Conditions
Approx. 1 Sec Approx. 1 Sec
Insert paper and press on-line switch. (Star) Insert paper and close cover. (ESC/ POS)
Head up
Approx. 250 msApprox. 250 ms
Lower head and press on-line switch. (Star) Lower head and close cover. (ESC/ POS)
Paper near end of roll
Approx. 2 Sec Approx. 2 Sec
Press on-line switch and printing will continue. Both lamps light when printing and power lamp flashes and on-line lamp lights when on-line. (Star) Same as “No paper”. (ESC/POS)
Cover is open
500 ms
Approx.
500 ms
Close cover and press on-line switch. (Star)
Approx.
Close cover. (ESC/POS)
Error during paper cutting
Approx. 125 msApprox. 125 ms
If the blade is at the home position, press on-line switch to continue printing. If the blade is not at the home position, it is not a recover­able error. (Star) Command (ESC/POS)
3) Fatal Error (Power Lamp: Flashing; On-Line Lamp: Flashing) the unit
will have to be repaired.
– 20 –

6-4. Buzzer Indicators (Star Mode Only)

P: 50ms Pi: 100ms
1 On-line/off-line P 2 No paper error PPPP PPPP 3 Head-up error PiPiPi 4 Paper near-end sensor error PP PP 5 Cover open error PPPP 6 Cutter error Pi PPP PPiPiP PPPPPi PiPiPiPiPi PiPiPiPiPi 7 Command buzzer Pi
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– 21 –

7. Cautions

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7-1. Operating Cautions

1 The service life of the thermal print head cannot be guaranteed if any paper
other than the recommended paper is used. There will be a noticeable decline in the service life of the thermal element of the print head when the paper used contains (Na+, K++, CI-).
2 Never print when there is water or any form of moisture, such as from
condensation, on the surface of the print head.

7-2. Safety Cautions

1 Never touch the thermal print head or motor during printing or immediately
after printing as these components are very hot.
2 Never touch any moving parts, such as gears or knobs, during printing. 3 Always use care near the edges of printer components, especially metal
components, as they may cause injury.
– 22 –

8. Command summary

8-1. Star Mode

Commands to Select Characters
Control codes <ESC> “R” n 1B 52 n Select international character set
<ESC> “/” “1” 1B 2F 31 <ESC> “/” <1> 1B 2F 01
<ESC> “/” “0” 1B 2F 30 <ESC> “/” <0> 1B 2F 00
<ESC> “b” n1 n2 n3 n4 1B 62 n1 n2 n3 n4 Select bar code printing d1 ... <RS> d1 ... 1E
<ESC> “M” 1B 4D Select 12-dot pitch printing <ESC> “p” 1B 70 Select 14-dot pitch printing <ESC> “P” 1B 50 Select 15-dot pitch printing <ESC> “:” 1B 3A Select 16-dot pitch printing <ESC> <SP> n 1B 20 n Set character spacing <SO> 0E Sets the printing magnified double in
<DC4> 14 Resets the printing magnified in
<ESC> “W” n 1B 57 n <ESC> <SO> 1B 0E Sets the printing magnified double in
<ESC> <DC4> 1B 14 Resets the printing magnified in character
<ESC> “h” n 1B 68 n <ESC> “i” n1 n2 1B 69 n1 n2 Sets the magnification rates in character
<ESC> “–” “1” 1B 2D 31 <ESC> “–” <1> 1B 2D 01
<ESC>“–” “0” 1B 2D 30 <ESC> “–” <0> 1B 2D 00
<ESC> “_” “1” 1B 5F 31 <ESC> “_” <1> 1B 5F 01
<ESC> “_” “0” 1B 5F 30 <ESC> “_” <0> 1B 5F 00
Hexadecimal codes
Function
Select slash zero
Select normal zero
character width.
character width. Sets the magnification rate in character width.
character height.
height. Sets the magnification rate in character height
width and height. Select underlining
Cancel underlining
Select overlining
Cancel overlining
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.
– 23 –
Control codes <ESC> “4” 1B 34 Select highlight printing
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<ESC> “5” 1B 35 Cancel highlight printing <SI> 0F Inverted printing <DC2> 12 Cancel inverted printing <ESC> “E” 1B 45
<ESC> “G” 1B 47 <ESC> “F” 1B 46
<ESC> “H” 1B 48
Hexadecimal codes
Function
Select emphasized printing
Cancel emphasized printing
Commands to Set the Page Format
Control codes <ESC> “C” n 1B 43 n Set page length in lines
<ESC> “C” <0> n 1B 43 00 n Set page length in inches <ESC> “N” n 1B 4E n Set bottom margin <ESC> “O” 1B 4F Cancel bottom margin <ESC> “l” n 1B 6C n Set left margin <ESC> “Q” n 1B 51 n Set right margin
Hexadecimal codes
Function
Commands to Move the Print Position
Control codes <LF> 0A Line feed
<CR> 0D Carriage Return <ESC> “a” n 1B 61 n Feed paper n lines <FF> 0C Form feed <HT> 09 Horizontal tab <VT> 0B Vertical tab <ESC> “z” “1” 1B 7A 31
<ESC> “z” <1> 1B 7A 01 <ESC> “0” 1B 30 Set line spacing to 3 mm <ESC> “J” n 1B 4A n One time n/4 mm feed <ESC> “j” n 1B 6A n One time n/4 mm backfeed <ESC> “B” n1 n2 ... <0> 1B 42 n1 n2 ... 00 Set vertical tab stops <ESC> “D” n1 n2 ... <0> 1B 44 n1 n2 ... 00 Set horizontal tab stops
Hexadecimal codes
Function
Set line spacing to 4 mm
– 24 –
Commands to Print Dot Graphics
Control codes <ESC> “K” n <0> 1B 4B n 00 m1 m2 Print normal density graphics
m1 m2 ... ...
<ESC> “L” n1 n2 1B 4C n1 n2 m1 m2 Print high density graphics
m1 m2 ... ...
<ESC> “k” n <0> m1 ... 1B 6B n 00 m1 ... Print fine density graphics
Hexadecimal codes
Function
Commands to Print Download Characters
Control codes <ESC> “&” “1” “1” 1B 26 31 31 n
n m1 m2 ... m48 m1 m2 ... m48 <ESC> “&” <1> <1> 1B 26 01 01
n m1 m2 ... m48 n m1 m2 ... m48 <ESC> “&” “1” “0” n 1B 26 31 30 n <ESC> “&” <1> <0> n 1B 26 01 00 n <ESC> “%” “1” 1B 25 31
<ESC> “%” <1> 1B 25 01 <ESC> “%” “0” 1B 25 30
<ESC> “%” <0> 1B 25 00
Hexadecimal codes
Function
Define download character
Delete a download character
Enable download character set
Disable download character set
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Commands to Control Peripheral Devices
Control codes <ESC> <BEL> n1 n2 1B 07 n1 n2 Define drive pulse width for peripheral
<BEL> 07 Control peripheral device #1 <FS> 1C Control peripheral device #1 immediately <EM> 19 Control peripheral device #2 immediately <SUB> 1A Control peripheral device #2 immediately
Hexadecimal codes
Function
device #1
– 25 –
Commands to Control Auto Cutter
Control codes
ENGLISH
<ESC> “d” “0” 1B 64 30 <ESC> “d” <0> 1B 64 00 <ESC> “d” “1” 1B 64 31 <ESC> “d” <1> 1B 64 01 <ESC> “d” “2” 1B 64 32 <ESC> “d” <2> 1B 64 02 <ESC> “d” “3” 1B 64 33 <ESC> “d” <3> 1B 64 03
Hexadecimal codes
Function
Full-cut command to the auto cutter
Partial-cut command to the auto cutter
Feed paper to the cutting position and perform a full-cut.
Feed paper to the cutting position and perform a partial-cut.
Other Commands
Control codes <CAN> 18 Cancel last line & Initialize printer
<DC3> 13 Deselect printer <DC1> 11 Set select mode
<RS> 1E Beep the buzzer <ESC> “#N, n1 n2 n3 n4”
<LF> <NUL> 0A 00 <ESC> “@” 1B 40 Initialize printer
<ENQ> 05 Enquiry <ESC> “?” <LF> <NUL> 1B 3F 0A 00 Reset printer hardware
Hexadecimal codes
1B 23 N 2C n1 n2 n3 n4
Function
Set memory switch
– 26 –
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