This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to corect
the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded
cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectiques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage
radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
CE
Manufacturer’s Declaration of Conformity
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International Standards EN 50081-1/01.92 and
EN 50082-1/01.92, following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International Standards EN 60950, following
the provisions of the Low Voltage Directive of the European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP200-24: Star Micronics Co. Ltd.
ESC/POS: Seiko Epson Corporation
Notice
• All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission, is strictly forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the time of printing. However,
should any errors be found, STAR would greatly appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
Check each item in the box against Figure 1-1 to make sure that you have
everything.
If any of these items are missing, contact your supplier.
ENGLISH
Printer
Sample paper roll
Fig. 1-1
76mm holders
User's manual
support spacers
Ferrite core
for peripheral
unit cable
(E.U. only)
Fastener
(E.U. only)
1-2. Locating the printer
Before you start setting up your printer, make sure that you have a suitable place
in which to locate it. By “a suitable place”, we mean:
• Close to an easily accessible socket-outlet.
• A firm, level surface which is fairly vibration-free
• Away from excessive heat (such as direct sunlight, heaters, etc)
• Away from excessive humidity
• Away from excessive dust
• With access to a steady power supply that is not subject to power surges. For
example, do not connect the printer to the same circuit as a large, noiseproducing appliance such as a refrigerator or an air conditioner.
NOTE:Make sure that the line voltage is the voltage specified on the printer’s
identification plate.
– 1 –
ENGLISH
Protects the printer from
dust and reduces noise.
Do not open the cover
while printing.
2. Parts Identification and Nomenclature
Cover
Control panel
Features two control
switches and two
indicators to indicate
printer status.
Power switch
Turns printer
power on and off.
AC adapter cable connector
For connection of the AC adapter.
Never unplug the AC adapter
while the printer is on.
Interface connector
Connects the printer
with host computer.
Fig. 2-1 External view of the printer
Peripheral unit drive circuit connector
Connects to peripheral units such
as cash drawers, etc.
Do not connect this to a telephone.
– 2 –
3. Printer Connection
Please prepare the following before making connections to the printer. Always
have the power switch in the off position when making any connections.
• Interface cable
• Ferrite core (E.U. only)
• Optional AC adapter
ENGLISH
3-1. Interface Cable
Head-up
lever
[Head-up position]
Feed knob
[Head-closed position]
1 Open the cover
2 Push the head up lever (green) to the
rear.
Caution
If the printer is to be shipped, or if it
is to be stored for an extended period
of time, always pull the head up lever
forward so that the printer head is in
the up position. This will protect the
thermal head and prevent deformation of the platen.
3 Close the cover.
– 3 –
ENGLISH
4 Plug the printer-side connector of
the interface cable into the printer
interface connector and use screws
to secure the serial interface connector or a hook bracket to secure
the parallel interface connector.
Screws
Screwdriver
– 4 –
3-2. Ferrite Core (Europe only)
Fastener
NOTE:Take special care when following the procedures listed below.
■ A ferrite core noise filter for the
peripheral unit cable comes packed
with the printer.
■ The ferrite core is normally packed
so it is opened, as shown in Fig. 3-1.
Ferrite core (28mm diameter)
• Pass the fastener through the ferrite
core.
Fig. 3-3
ENGLISH
One loop
Fig. 3-1
If you find that the ferrite core is not
opened: Use a pointed object to pry
the plastic lock of the ferrite core
apart, as shown in Fig. 3-2. When
opening it, take care not to damage
the ferrite core or the plastic lock.
Fig. 3-2
Pull and cut
• Pass the fastener around the cable
and lock it.
Cut off the excess with a pair of scissors.
Fig. 3-4
– 5 –
■ Clamp the ferrite core onto the peripheral unit cable, looping the cable as
shown in Fig. 3-1.
ENGLISH
• When installing the ferrite core be careful not to damage the cable.
• The ferrite core should be anchored firmly in place with the fastener that
comes with it, as shown in Fig. 3-3 and Fig. 3-4.
• Do not forget to loop the cable.
Fastener
One loop
Connector
Ferrite core
Screw M3×4
Peripheral unit drive
circuit connector
Fig. 3-5
– 6 –
Separate ground wire
3-3. Optional AC Adapter
NOTE:Before connecting/disconnecting the AC adapter, make sure that power
to the printer and all the devices connected to the printer is turned off.
Also make sure the power cable plug is disconnected from the AC outlet.
1 Connect the AC adapter to the power cable.
Note: Use only the standard AC adapter and power cable.
2 Connect the AC adapter to the connector on the printer.
3 Insert the power cable plug into an AC outlet.
Fig. 3-6
ENGLISH
– 7 –
4. Near-End Sensor
ENGLISH
This printer is equipped with a sensor that detects when a roll of paper is near the
end. Read the following if you are going to use this sensor.
1 Open the cover.
2 Refer to the table below and set the
detection position for the diameter
of the roll being used.
guraduation of the sensor to the
adjusted position that corresponds
to the diameter of the roll selected.
Press this hole with a ball point pen or
similar pointed object and slide it into
position. Make sure that the protruding
section (shown by arrow) is securely in
the groove, especially at step 2.
Cautions
1) The factory setting is step 1.
2) Always use a paper roll with a core that has an inside diameter of 12 mm and
an outside diameter of 18 mm in order to ensure proper detection of the
remaining paper amount.
3) The near-end sensor is disabled when shipped from the factory. It can be
enabled by rewriting the memory switch. Refer to the “Programmer’s
Manual” for details.
Adjustment
– 8 –
5-1. Loading Paper
5. Loading Paper
Paper roll
Core
1 Procure a roll of paper and fold in
the corners as shown in the illustration.
2 Open the printer cover.
3 Open the holder lever by pressing it
in the direction indicated by the
arrow. Load the paper in the direction shown in the illustration. Make
sure that the core of the paper roll is
held securely by the holder.
ENGLISH
Holder
Holder lever
– 9 –
ENGLISH
Auto cutter unit
Paper exit
Auto cutter
unit
Feed switch
Paper feeder
Paper guide
Feed knob
Support guide
Head-up lever
4 (Using the auto loading function)
• With the auto cutter installed.
1) The unit is shipped with the head-up
lever in the up position. Press the
lever back to put it in the closed
position. See “Chapter 3: Printer
Connection” for details.
2) Insert the edge of the paper into the
paper feeder. If inserted correctly,
the edge of the paper will pass
through the paper exit.
Caution
If the paper is not completely straight
when it is inserted into the unit, the
paper will “skew”
*1) and the edges
will fold. Depending upon the degree
of the skew, the flow of paper can be
automatically corrected by pressing
the FEED switch
*2) to adjust the
flow of paper. However, should the
paper become extremely skewed, a
paper jam may occur. To clear the
jam, pull the auto cutter unit all the
way back in the direction indicated
by the arrow until the lock engages.
With the lever in the “head-up” position, pull out the paper from the paper
feeder.
– 10 –
1)
Skew: When paper is fed unevenly
*
into the printer.
2)
See “Chapter 6: Control Panel” for
*
details on operating the FEED
switch.
Paper feeder
Paper exit
• Without an auto paper cutter.
1) Same as 4-1.
2) Insert the edge of the paper into the
paper feeder. If inserted correctly,
the edge of the paper will pass
through the paper exit.
Printer mechanism
Caution
If the paper is not completely straight when it is inserted into the unit, the paper
will “skew” and the edges will fold. Depending upon the degree of the skew,
the flow of paper can be automatically corrected by pressing the FEED switch.
However, should the paper become extremely skewed, a paper jam may occur.
To clear the jam, pull the head-up lever forward. With the lever in the “headup” position, pull out the paper from the paper feeder.
ENGLISH
Auto cutter unit
5 (Manual loading)
1) Move the auto cutter unit all the way
back in the direction indicated by
the arrow until the lock engages
(unnecessary if an auto cutter unit is
not installed).
2) Pull the head-up lever forward into
the “head-up” position. The headup lever is shipped from the factory
in the “head-up” position.
See “Chapter 3: Printer Connection” for details.
3) Insert the edge of the paper into the
paper feeder. Turn the feed knob
(green) until the edge of the paper
passes through the printer mechanism’s paper exit.
– 11 –
ENGLISH
4) Once the paper has passed through
the printer mechanism’s paper exit,
pull the paper straight to correctly
position it.
5) Make sure that the paper is straight
with approximately 15-20 centimeters
exposed and lower back the head-up
cutter.
6) Take the edge of the paper and cut it
by pressing it up against the head.
Be careful not to cut yourself on the
edge of the auto cutter unit during
this step.
7) Close the auto cutter unit (unnecessary if an auto cutter unit is not
installed).
8) Close the cover, turn on the ON
LINE switch and make sure that the
ON LINE indicator turns on.
See “Chapter 6: Control Panel” for
details on the ON LINE indicator
and switch.
Caution
When using the auto loading function, part of the paper will be exposed
after loading. Be sure to pass this
length of the paper through the paper
exit of the printer cover before closing the cover.
When loading paper manually, make
sure that paper has passed through
the paper exit of the printer cover
after closing the cover and pressing
the FEED switch.
– 12 –
5-2. Refilling the Paper Supply
1 When the paper sensor detects that
the printer is out of paper, press the
FEED switch until the paper feeding action stops. If the near-end
sensor is operating and there is still
paper on the roll, cut the paper just
in front of the paper feeder and press
the FEED switch until the paper
feeding action stops. See “Chapter
4: Near-end Sensor” for details.
2 Open the cover, pull the head-up
lever forward into the “head-up”
position and pull out the paper.
3 Open the holder lever in the direc-
tion indicated by the arrow and remove the core and any left over
paper.
4 See “5-1: Loading Paper” and fol-
low the directions provided to refill
the paper supply.
ENGLISH
– 13 –
5-3. 76mm Width Support
76mm width support is an available accessory when adding to or changing the
ENGLISH
configuration of the printer.
M2 screw
Upper case
76mm holders
80mm holders
76mm holders
Holder lever
M2 screw
Support spacers
1 Open the printer cover.
2 Use a screwdriver to remove the
M2 screws that fasten the 80mm
holders to the upper case and the
holder lever. Replace the 80mm
holders with the optional 76mm
holders.
Caution
Be careful not to drop any of the
screws.
– 14 –
Auto cutter unit
Support spacer
Where the catch locks
3 Move the auto cutter unit in the
direction of the arrow until the lock
engages (unnecessary if an auto
cutter unit is not installed).
4 Insert the support spacers for 76mm
paper into the inner left and right
sides of the support guides as shown
in the illustration. Make sure that
the catches on the support spacers
lock onto the holes in the support
guides.
ENGLISH
5 Close the auto cutter unit (unneces-
sary if an auto cutter unit is not
installed).
– 15 –
5-4. Clearing Paper Jams
ENGLISH
1 Turn the power to the printer OFF and open the cover.
2 Move the auto cutter unit in the direction of the arrow until the lock engages
(unnecessary if an auto cutter unit is not installed).
3 Cut some of the paper from the roll just in front of the paper feeder to clear the
paper jam.
4 Using the same procedure described for cleaning the head, push the head-open
lever back and release the set cover to enable the head-open position. See
“Appendix E: Cleaning” for details.
5 Clear away the jammed paper. If the jammed paper cannot be reached, turn the
feed knob and remove the paper.
6 Once the paper jam has been removed, press the top of the set cover and engage
the head-open lever.
Cautions
* If a paper jam should occur in the auto cutter, place a screwdriver into the
opening located on the upper right surface of the auto cutter unit; using the
screwdriver, turn the knob to move the blade and remove the jammed paper.
* Certain parts of the printer, especially the metal fixtures, can cause injuries if
handled improperly. Please be careful when handling the printer.
When the power switch is turned on, the Power Lamp and On-Line Lamp will
come on. If there is no paper, the Power Lamp will flash at approximately one
second intervals.
ON LINE Switch Indicator (Star mode only)
Used to switch between the off-line and on-line modes.
The ON LINE indicator turns on when the printer is on-line.
When the printer is off-line, printing will stop and data from the host computer
cannot be received.
FEED Switch
Each press of the FEED switch feeds paper through the printer one line at a time.
Paper is fed continuously when the FEED switch is pressed and held.
The functions of the FEED switch are supported by both the on-line and off-line
modes.
Power Indicator
The power indicator turns on when power is being supplied to the printer.
– 17 –
6-2. Combined Control Panel Operations
The following settings can be made when the power switch is set to on.
ENGLISH
1 Test print
The buzzer will beep when the FEED switch is pressed and held while the
power is turned on.
– 18 –
2 HEX dump
The buzzer will beep when the ON LINE switch is pressed and held while the
power is turned on.
Insert paper and press on-line
switch. (Star)
Insert paper and close cover. (ESC/
POS)
Head up
Approx. 250 msApprox. 250 ms
Lower head and press on-line
switch. (Star)
Lower head and close cover. (ESC/
POS)
Paper near end of
roll
Approx. 2 Sec Approx. 2 Sec
Press on-line switch and printing
will continue. Both lamps light
when printing and power lamp
flashes and on-line lamp lights
when on-line. (Star)
Same as “No paper”. (ESC/POS)
Cover is open
500 ms
Approx.
500 ms
Close cover and press on-line
switch. (Star)
Approx.
Close cover. (ESC/POS)
Error during paper
cutting
Approx. 125 msApprox. 125 ms
If the blade is at the home position,
press on-line switch to continue
printing. If the blade is not at the
home position, it is not a recoverable error. (Star)
Command (ESC/POS)
3) Fatal Error (Power Lamp: Flashing; On-Line Lamp: Flashing) the unit
will have to be repaired.
– 20 –
6-4. Buzzer Indicators (Star Mode Only)
P: 50msPi: 100ms
1 On-line/off-lineP
2 No paper errorPPPP PPPP
3 Head-up errorPiPiPi
4 Paper near-end sensor errorPP PP
5 Cover open errorPPPP
6 Cutter errorPi PPP PPiPiP PPPPPi PiPiPiPiPi PiPiPiPiPi
7 Command buzzerPi
ENGLISH
– 21 –
7. Cautions
ENGLISH
7-1. Operating Cautions
1 The service life of the thermal print head cannot be guaranteed if any paper
other than the recommended paper is used. There will be a noticeable decline
in the service life of the thermal element of the print head when the paper used
contains (Na+, K++, CI-).
2 Never print when there is water or any form of moisture, such as from
condensation, on the surface of the print head.
7-2. Safety Cautions
1 Never touch the thermal print head or motor during printing or immediately
after printing as these components are very hot.
2 Never touch any moving parts, such as gears or knobs, during printing.
3 Always use care near the edges of printer components, especially metal
components, as they may cause injury.
– 22 –
8. Command summary
8-1. Star Mode
Commands to Select Characters
Control codes
<ESC> “R” n1B 52 nSelect international character set
<ESC> “/” “1”1B 2F 31
<ESC> “/” <1>1B 2F 01
<ESC> “/” “0”1B 2F 30
<ESC> “/” <0>1B 2F 00
<ESC> “b” n1 n2 n3 n4 1B 62 n1 n2 n3 n4Select bar code printing
d1 ... <RS>d1 ... 1E