Star TMGM48 Service Manual

Gas Griddle

Owner’s Manual

Models

TMGM24, TMGM36, TMGM48
TMGT24, TMGT36, TMGT48

This manual includes material related to installation,
use , cleaning, and care. Exploded view[s], as well
as any available parts list[s] and wiring diagram[s]
pertaining to the unit[s] covered by this manual are
also included.

This manual must be read and understood by all
persons using or installing this appliance. Contact
your Star dealer if you have any questions concerning
installation, use, or maintenance of this equipment.

DO NOT DISCARD THIS MANUAL.

TMGT36

2M-Z 12966 • Rev. C • 06.2016

LIMITED EQUIPMENT WARRANTY

All workmanship and material in Toastmaster products have a one (1) year limited warranty on parts and labor in the United States and Canada.
Such warranty is limited to the original purchaser only and shall be eff ective from the date the equipment is placed in service. Toastmaster’s
obligation under this warranty is limited to the repair of defects without charge, by the factory authorized service agency or one of its sub­agencies. Toastmaster will not assume any responsibility for loss of revenue. Models that are considered “portable” (see below) should be
taken to the closest Toastmaster service agency, transportation prepaid. On all shipments outside the U.S.A. and Canada, see the International
Warranty.

This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by an authorized service
center or the service center’s sub-agency. This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage,
wrong gas or operated contrary to the Installation and operating instructions. This warranty does not apply to “Special Products” but to regular
catalog items only. Toastmaster’s warranty on “Special Products” is six (6) months on parts and ninety (90) days on labor.

PARTS WARRANTY

Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The labor to replace the part is NOT warrantied.

SERVICES AND EXPENSES NOT COVERED BY WARRANTY

• Travel time and mileage rendered beyond the 50-mile radius limit

• Mileage and travel time on “portable” equipment (see below)

• Labor to replace such items that can be replaced easily during

a daily cleaning routine (e.g., removable kettles on fryers, knobs,
grease drawers on griddles, etc.)

• Installation of equipment

• Cleaning of equipment

• Seasoning of griddle plates

• Voltage conversions or gas conversions

• Pilot light adjustment

• Miscellaneous adjustments

• Thermostat calibration and bypass adjustment

• Resetting of circuit breakers, safety controls, or reset buttons

• Replacement of bulbs or fuses

• Repair of damage created during transit, delivery, or in sta llatio n

or created by an act of God.

PORTABLE EQUIPMENT

Star will not honor service bills that include travel time and mileage charges for servicing any products considered “portable” including items
listed below. These products should be taken to the Service Agency for repair:

• Specialty Food Warmers

• Sandwich Grills

• Pop-Up Toasters

• Accessories of any kind (e.g. Sneeze Guards, Manual Pumps, etc.)

• Heat Lamps

The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.

Should you require any assistance regarding the operation or
maintenance of any Toastmaster equipment; write, phone, fax
or email our Service Department. In all correspondence mention
the model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.toastmastercorp.com

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TABLE OF CONTENTS

Warranty i
General Information and Installation 1–2
Ventilation and Gas Connection 2-4
Daily Operation 5
Exploded Views 6–7
Parts List 8-11
Specifications 12

2M-Z12966 Rev C Owner’s Manual for Toastmaster TMGM and TMGT Gas Griddles

NOTES

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SAFETY SYMBOLS

These symbols are intended to alert the user to the
presence of important operating and maintenance
instructions in the manual accompanying the appliance.

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL

This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit
in perfect condition. However, there are instances in which the unit may be damaged in transit. In the
event you discover any type of damage to your product upon receipt, you must immediately contact
the transportation company who delivered the item to you and initiate your claim with that company.
If this procedure is not followed, it may aff ect the warranty status of the unit. If damage or loss is not
apparent until after equipment is unpacked, a request for inspection of concealed damage must be
made with carrier within 15 days. Please record the model number, serial number, voltage, and purchase
date in the area below at the time of receipt..

Model Number

Serial Number

Voltage

Purchase Date

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Please have the
information in the above fi elds ready when you call to ensure a faster service.

Using any part other than genuine Toasmaster factory supplied parts relieves the manufacturer of all
liability. Due to periodic changes in designs, methods, procedures, policies, and regulations, the
specifi cations contained in this document are subject to change without notice. Toastmaster reserves
the right to change product specifi cations and design without notice. Such revisions do not entitle the
buyer to corresponding changes, improvements, additions or replacements for previously purchased
equipment. While Toastmaster exercises good faith eff orts to provide information that is accurate,
we are not responsible for errors or omissions in information provided or conclusions reached as a result
of using the specifi cations. By using the information provided, the user assumes all risks in connection
with such use.

PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION.

AUTHORIZED SERVICE AGENT LISTING

Reference the listing provided with the unit or for an updated listing go to the website or call customer
service to fi nd an agent.

Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.toastmastercorp.com

Please visit www.starwebconnect.com/manuals.aspx for digital versions of any documents associated
with this unit.

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster

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2M-Z12966 Rev C Owner’s Manual for Toastmaster TMGM and TMGT Gas Griddles

GENERAL SAFETY INFORMATION

This equipment is designed and sold for commercial use only, and is intended for use by personnel
trained and experienced in its operation. This is not sold for consumer use in and around the home
nor for use directly by the general public in food service locations.

Before using your new equipment, read and understand all the instructions and labels associated
with the unit prior to putting it into operation. Make sure all people associated with its use understand
the units operation and safety before they use the unit.

GENERAL INSTALLATION INFORMATION

The unit is shipped fully assembled and ready to plug into a standard outlet specified for its voltage
and amp draw. If improper electrical supply can be determined through troubleshooting, contact
a qualified electrician prior to using the unit. Removal or replacement of the power cord or plug will
void the warranty. Should you require assistance, contact your local authorized service agent for any
service or required maintenance.

Set the unit so that the rear is 0.25 inches (6 mm) higher than the front using the adjustable feet.
Make certain the griddle has at least the minimum clearance on the sides and back as called out
on the nameplate of the unit. This unit should be installed on a non-combustible countertop only.

Before using the unit for the first time, ensure to clean the unit properly. Refer to the Cleaning
Procedure document for cleaning instructions.

VENTILATION

Make certain not to obstruct the flow of combustion and ventilation air. Provisions for adequate
air supply must be furnished. The legs supplied with the unit must be installed. Make certain that
air intake openings in the bottom of the appliance are not obstructed, as they are essential for
proper combustion and operation of the appliance.

It is essential that some form of exhaust hood be provided over the griddle to carry o fumes
and gases. The unit should never be directly connected to a flue or stack.

GAS CONNECTION

THE INSTALLATION OF THE APPLIANCE SHOULD CONFORM TO THE NATIONAL FUEL
GAS CODE “ANSI Z223.1 - LATEST EDITION” AND ALL LOCAL GAS COMPANY RULES
AND REGULATIONS.

IN CANADA INSTALLATION SHOULD BE IN ACCORDANCE WITH THE CURRENT CAN/
CGA-B149.1 NATURAL GAS INSTALLATION CODE OR CAN/CGA-B149.2 PROPANE
INSTALLATION CODE AND LOCAL CODES WHERE APPLICABLE.

Improper installation, adjustment, alteration, service, or maintenance can cause property
damage, injury, or death. Read the installation, operating and maintenance instructions
thoroughly before installing or servicing the equipment.

For your safety, do not store or flammable or vapor producing liquids [such as gasoline],
in the vicinity of this or any other appliance. Keep the operating area clear and free from
combustible materials.

For your safety, follow these steps if you smell gas.

i. Do not touch electrical switches.

ii. Extinguish any open flame.

iii. Immediately call your gas company.

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