Star TMGE48 Operators Manual

Electric Griddle

Owner’s Manual

Models

TMGE24, TMGE36, TMGE48

This manual includes material related to installation,
use , cleaning, and care. Exploded view[s], as well
as any available parts list[s] and wiring diagram[s]
pertaining to the unit[s] covered by this manual are
also included.

This manual must be read and understood by all
persons using or installing this appliance. Contact
your Star dealer if you have any questions concerning
installation, use, or maintenance of this equipment.

DO NOT DISCARD THIS MANUAL.

TMGE36

2M-Z 12971 • Rev. A • 06.2016

LIMITED EQUIPMENT WARRANTY

All workmanship and material in Toastmaster products have a one (1) year limited warranty on parts and labor in the United States and Canada.
Such warranty is limited to the original purchaser only and shall be eff ective from the date the equipment is placed in service. Toastmaster’s
obligation under this warranty is limited to the repair of defects without charge, by the factory authorized service agency or one of its sub­agencies. Toastmaster will not assume any responsibility for loss of revenue. Models that are considered “portable” (see below) should be
taken to the closest Toastmaster service agency, transportation prepaid. On all shipments outside the U.S.A. and Canada, see the International
Warranty.

This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by an authorized service
center or the service center’s sub-agency. This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage,
wrong gas or operated contrary to the Installation and operating instructions. This warranty does not apply to “Special Products” but to regular
catalog items only. Toastmaster’s warranty on “Special Products” is six (6) months on parts and ninety (90) days on labor.

PARTS WARRANTY

Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The labor to replace the part is NOT warrantied.

SERVICES AND EXPENSES NOT COVERED BY WARRANT Y

• Travel time and mileage rendered beyond the 50-mile radius limit

• Mileage and travel time on “portable” equipment (see below)

• Labor to replace such items that can be replaced easily during

a daily cleaning routine (e.g., removable kettles on fryers, knobs,
grease drawers on griddles, etc.)

• Installation of equipment

• Cleaning of equipment

• Seasoning of griddle plates

• Voltage conversions or gas conversions

• Pilot light adjustment

• Miscellaneous adjustments

• Thermostat calibration and bypass adjustment

• Resetting of circuit breakers, safety controls, or reset buttons

• Replacement of bulbs or fuses

• Repair of damage created during transit, delivery, or in sta llatio n

or created by an act of God.

PORTABLE EQUIPMENT

Star will not honor service bills that include travel time and mileage charges for servicing any products considered “portable” including items
listed below. These products should be taken to the Service Agency for repair:

• Specialty Food Warmers

• Sandwich Grills

• Pop-Up Toasters

• Accessories of any kind (e.g. Sneeze Guards, Manual Pumps, etc.)

• Heat Lamps

The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.

Should you require any assistance regarding the operation or
maintenance of any Toastmaster equipment; write, phone, fax
or email our Service Department. In all correspondence mention
the model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.toastmastercorp.com

i

TABLE OF CONTENTS

Warranty i
General Information and Installation 1–2
Phase Diagram 3
Daily Operation 4
Cleaning 4
Specifications 5
Exploded Views 6–7
Parts List 8-9

2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles

NOTES

iii

SAFETY SYMBOLS

These symbols are intended to alert the user to the
presence of important operating and maintenance
instructions in the manual accompanying the appliance.

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL

This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit
in perfect condition. However, there are instances in which the unit may be damaged in transit. In the
event you discover any type of damage to your product upon receipt, you must immediately contact
the transportation company who delivered the item to you and initiate your claim with that company.
If this procedure is not followed, it may aff ect the warranty status of the unit. If damage or loss is not
apparent until after equipment is unpacked, a request for inspection of concealed damage must be
made with carrier within 15 days. Please record the model number, serial number, voltage, and purchase
date in the area below at the time of receipt..

Model Number

Serial Number

Voltage

Purchase Date

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Please have the
information in the above fi elds ready when you call to ensure a faster service.

Using any part other than genuine Toasmaster factory supplied parts relieves the manufacturer of all
liability. Due to periodic changes in designs, methods, procedures, policies, and regulations, the
specifi cations contained in this document are subject to change without notice. Toastmaster reserves
the right to change product specifi cations and design without notice. Such revisions do not entitle the
buyer to corresponding changes, improvements, additions or replacements for previously purchased
equipment. While Toastmaster exercises good faith eff orts to provide information that is accurate,
we are not responsible for errors or omissions in information provided or conclusions reached as a result
of using the specifi cations. By using the information provided, the user assumes all risks in connection
with such use.

PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION.

AUTHORIZED SERVICE AGENT LISTING

Reference the listing provided with the unit or for an updated listing go to the website or call customer
service to fi nd an agent.

Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.toastmastercorp.com

Please visit www.starwebconnect.com/manuals.aspx for digital versions of any documents associated
with this unit.

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster

1

2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles

GENERAL SAFETY INFORMATION

This equipment is designed and sold for commercial use only, and is intended for use by personnel
trained and experienced in its operation. This is not sold for consumer use in and around the home
nor for use directly by the general public in food service locations.

Before using your new equipment, read and understand all the instructions and labels associated
with the unit prior to putting it into operation. Make sure all people associated with its use understand
the units operation and safety before they use the unit.

GENERAL INSTALLATION INFORMATION

The unit is shipped fully assembled and ready to plug into a standard outlet specified for its voltage
and amp draw. If improper electrical supply can be determined through troubleshooting, contact
a qualified electrician prior to using the unit. Removal or replacement of the power cord or plug will
void the warranty. Should you require assistance, contact your local authorized service agent for any
service or required maintenance.

Set the unit so that the rear is 0.25 inches (6 mm) higher than the front using the adjustable feet.
Make certain the griddle has at least the minimum clearance on the sides and back as called out
on the nameplate of the unit.

Before using the unit for the first time, ensure to clean the unit properly. Refer to the Cleaning
Procedure document for cleaning instructions.

ELECTRICAL CONNECTION

For your protection we recommend that a qualified electrician work on connecting this griddle.
He should be familiar with electrical installations and all electric codes. Proper connections and
power supply are essential for ecient performance. The external wiring should be in conduit
or an approved type of flexible cable suitable for operation at the temperature indicated on the
wiring diagram for your unit, and of a proper size to carry the load. The supply circuit should be
properly fused and equipped with a means of disconnecting, as required by local electrical code.
The body of the griddle should be grounded.

Before making any electrical connection to this unit, check that the power supply is adequate for the
voltage, amperage, and requirements stated on the nameplate. This unit will be shipped ready to hard
wire. Make certain to disconnect the unit from the power source before installing or removing any parts.
Be absolutely sure that the ground connection for the receptacle is properly wired. Do not connect
equipment to power without proper ground connections. Improper grounding may result in personal
injury or fatality.

WIRING

Models may be wired for operation in the field for either 1-phase or 3-phase power supplies by making
line connections at the junction box located at the rear of the unit as described on the phase diagram.
TMGE36 and TMGE48 models are recommended to be wired for 3-phase operation. TMGE48 models
are supplied with two junction boxes and can be wire to two (2) 8 kW lines or a single 16 kW line.

CONNECT/PLUG UNIT INTO DEDICATED AC LINE WITH APPROPRIATE AMPERAGE/VOLTAGE AS
SPECIFIED ON THE NAMEPLATE OF THE UNIT.

DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.

DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE TABLE/COUNTER.

KEEP AWAY FROM RUNNING WATER.

2

PHASE DIAGRAM

POWER MUST BE REMOVED FROM THE UNIT BEFORE ATTEMPTING REPAIR OR SERVICE.
MAKE CERTAIN TO CHECK ALL CONNECTIONS THOROUGHLY BEFORE RESTORING POWER TO THE UNIT.

THE INFORMATION BELOW IS REFERENCED FROM DIAGRAM 2M-Z21072.

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster

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2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles

DAILY OPERATION

GRIDDLE CARE

It takes very little time and eort to keep the griddle
attractive and performing at top eciency. If grease
is permitted to accumulate, it forms a viscous residue
and then carbonizes, making it extremely dicult to

remove. To prevent this condition, the following
suggestions for cleanliness should be followed.

i. After each use, scrape the griddle with a scraper
or flexible spatula to remove excess grease and food
and maneuver it into the grease chute. If there is an
accumulation of burned on grease and/or food, the
griddle should be thoroughly scoured and reseasoned.
Use pumice or griddle stone while the griddle is warm.
Do not use steel wool because of the danger of steel

slivers getting into the food
ii. Daily use a clean cloth and a good non-abrasive
cleaner to clean the stainless steel body of the
griddle is recommended. Wipe the polished front
with a soft cloth so not to scratch the finish.

iii. At least once a day, remove the grease drawer and
wash it using the same process as an ordinary cooking
utensil. The drawer is removed by pulling forward until
it is released from its track.

SEASONING THE GRIDDLE HEATING SURFACE

Clean the griddle surface thoroughly. After the griddle

has been thoroughly cleaned, it should be seasoned to

prevent food from sticking. Before using and after each
thorough scouring, season the griddle heating surface
in the following manner.

i. Turn the temperature control dials to 350°F (177°C).

ii. Using a clean cloth, not a spatula, spread a thin film

of cooking oil over the griddle cooking surface. This
film should remain on the hot griddle surface for half
an hour.

iii. Remove the excess oil and wipe clean.
iv. Apply another film of cooking oil over the hot cooking

area for another half hour and again remove excess
oil and wipe clean. The griddle surface should now
be ready for use.

TEMPERATURE CONTROL

The temperature controls are combination “ON/OFF”

switches and thermostats. Turning the dial knob
automatically maintains the selected heat range.

There is one thermostat for every twelve [12] inch

(305 mm) wide section that operate independently.

COOKING

Set the thermostat dial knob at the desired temperature.

After a short pre-heating period, the thermostat will

automatically maintain the selected temperature.

IDLING

During idle periods, to save on operating costs, lower
the temperature setting of the thermostat to about

250°F (121°C). It is not necessary to maintain cooking

temperature during idle periods, as the griddle can
quickly be reheated to the desired temperature.

SIGNAL LIGHTS

Each thermostat has its own signal light which
indicates when the unit’s control knob is not
in the o position.

GREASE PAN

The grease pan on the front is hot and contains hot

grease. Take care when removing and emptying the
tray. The tray should be checked and emptied on
a regular basis.

4

SPECIFICATIONS

TMGE36 shown

26 in.

(660 mm)

4.1 in.

(104 mm)

A

MODEL HEIGHT WIDTH

[A]

TMGE24

TMGE36

TMGE48

15.3 in.

(389 mm)

15.3 in.

(389 mm)

15.3 in.

(389 mm)

24 in.

(610 mm)

36 in.

(914 mm)

48 in.

(1.22 m)

7.3 in.

(185 mm)

1.1 in.

(28 mm)

DEPTH APPROX. SHIP

WEIGHT

28.3 in.

(719 mm)

28.3 in.

(719 mm)

28.3 in.

(719 mm)

175 lb.

(79.4 kg)

262 lb.

(118.8 kg)

350 lb.

(158.8 kg)

15.3 in.

(389 mm)

APPROX. WEIGHT

INSTALLED

(100.2 kg)

(133.8 kg)

4 in.

(102 mm)

147 lb.

(66.7 kg)

221 lb.

295 lb.

28.3 in.

(719 mm)

3.3 in.

(84 mm)

0.7 in.

(18 mm)

5 in.

(127 mm)

MODEL TOTAL kWVO LTS 1Φ AMPS 3Φ AMPS L13Φ AMPS L23Φ AMPS

L3

TMGE24

TMGE36

TMGE48

6/

8

9/

12

12/

16

208/

240

208/

240

208/

240

28.8/

33.3

43.3/
50

57.8/

66.7

14.4/

16.7

25/

28.9

38.2/

44.2

25/

28.9

25/

28.9

25/

28.9

14.4/

16.7

25/

28.9

38.2/

44.2

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster

5

2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles

FRONT—PANEL AND CONTROLS
RIGHT SIDE—PANELS

TMGE36 shown

16

29

7

6

21

22

16

27

30

15

25

14

23

15

LEFT SIDE—PANELS

TMGE36 shown

26

30

15

28

15

6

BOTTOM

TMGE36 shown

24

16

3

HARDWARE

TMGE36 shown

16

16

16

1

16

13

1

HEATING ELEMENT

A

2

17

4

DETAIL A
SCALE 2 : 1

12

11

11

10

REAR—ELECTRICAL BOX

TMGE36 shown

18

19

20

POWER JUNCTION BOX

5

19

9

8

20

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster

7

2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles

Side references are from the operator's point-of-view—from the front of the unit.
Items labeled “NS” are non-serviceable. Items labeled “NP” are not pictured.

REF NO MODEL PART NUMBER QTY DESCRIPTION PAGE NO

1 ALL G3-Z6036 2 drawer slide 7

2 ALL G3-624304 1 grease chute 7

3 ALL G3-Y70 46 1 grease drawer 7

TMGE24

4

TMGE48 4

TMGE24 G3-Z5952 1 panel, rear 24-inch

5

TMGE48 G3-Z5956 1 panel, rear 48-inch

TMGE24

6

TMGE48 4

TMGE24

7

TMGE48 4

TMGE24

8

TMGE48 2

TMGE24

9

TMGE48 2

TMGE24

10

TMGE48 4

TMGE24

11

TMGE48 12

TMGE24

12

TMGE48 8

TMGE24 G3-Z5994

13

TMGE48 G3-Z5996 panel, bottom 48-inch

TMGE24 G3-Z5998

14

TMGE36 G3-Z6001 panel, front bottom 48-inch

TMGE24

15

TMGE48 6

G3-GD0036

2J-Y6690

2T-Z 5958

2E-Y7327

G3-Y77 88

2N-Z5948

G3-Z5972

G3-Z5973

2K-Z6183

2

probe tube assembly 7TMGE36 3

2

indicator light, red 6TMGE36 3

2

thermostat 6TMGE36 3

1

handy box 7TMGE36 1

1

cover, handy box 7TMGE36 1

2

heating element 7TMGE36 3

6

element clamp, long 7TMGE36 9

4

element clamp, short 7TMGE36 6

panel, bottom 24-inch

1

panel, front bottom 24-inch

1

3

bushing 6TMGE36 3

7TMGE36 G3-Z595 4 1 panel, rear 36-inch

7TMGE36 G3-Z5995 panel, bottom 36-inch

6TMGE36 G3-Z5999 panel, front bottom 36-inch

8

REF NO MODEL PART NUMBER QTY DESCRIPTION PAGE NO

TMGE24 2E-Z5970 1 wiring set, 24-inch

16

NPTMGE36 2E-Z5971 1 wiring set, 36-inch

TMGE48 2E-Z5970 2 wiring set, 48-inch

TMGE24

17

2C- 6517

18

1/4-20 flanged hex nut 7TMGE36 27

TMGE48 34

18 ALL 2 C-Z2893 4 #10-24 nut 7

TMGE24

19

2C-1 488

2

#6-32 x 0.375-inch machine screw 7TMGE36 2

TMGE48 4

TMGE24

20

2C-1 512

2

#10-24 x 0.375-inch machine screw 7TMGE36 2

TMGE48 4

TMGE24

21

2R-Z13016

2

knob, electric thermostat 6TMGE36 2

TMGE48 4

TMGE24

22

2M-Z21073

2

label, toastmaster electric knob 6TMGE36 3

TMGE48 4

TMGE24 G3-Z15708

23

TMGE36 G3-Z15709

1

TMGE48 G3-Z15796

panel, front 24-inch

panel, front 36-inch

panel, front 48-inch

6

24 ALL 2A-Z5942 4 4-inch leg 7

TMGE24 G3-Z5915

25

TMGE36 G3-Z5925

1

TMGE48 G3-Z5935

center wall assembly, 24-inch

center wall assembly, 36-inch

center wall assembly, 48-inch

6—NS

26 ALL G3-624302 1 liner assembly, left 6

27 ALL G3-624303 1 liner assembly, right 6

TMGE24 G4-TC0098

28

TMGE36 G4-TC0104

1

TMGE48 G4-TC0107

top weldment, 24-inch electric

top weldment, 36-inch electric

top weldment, 48-inch electric

6

29 ALL 2M-Z20970 1 toastmaster badge 6

30 ALL G3-Z5945 2 panel, side 6

TMGE24

31

G3-Z5947

2

cover, electric NPTMGE36 3

TMGE48 4

TMGE24

32

2C-883 3

43

#8-18 x 0.5-inch screw NPTMGE36 51

TMGE48 56

33 ALL 2C-Z6 035 2 bolt, 1/2-13 x 3-inch NP

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster

9

2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles

TOASTMASTER

10 Sunnen Drive

•

www.ToastmasterCorp.com

•

Saint Louis, Missouri 63143

Telephone [phone] • Fax [phone]

Printed in the U.S.A. • 2M-Z129 71 • Rev A • 06.2016
Specifications are subject to change without notice.