Sprint Motorola Deluxe ic902 User Manual

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Phone User Guide

PowerSourceTM Phone

Motorola Deluxe

www.sprint.com

ic902

Printed in the U.S.A.

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)

Product Support:

www.motorola.com/iden/support

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual number: NNTN7130A

Software Versions: DBACK2_02.46.00R; BB0.01.02

USR Version: 67.00/19.00

CP Version: 00A.00.00

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Your Motorola Deluxe ic902 Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Finding Your Phone Number and

Walkie-Talkie Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 35

2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 36

Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 38

Making and Answering Nextel Walkie-Talkie Calls . . . . . . . . . . 48

Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 57

Making and Answering Nextel Direct Talk Calls . . . . . . . . . . . . . 60

Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 71

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Nextel Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 92

Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . 103

2D. Controlling Your Roaming Experience . . . . . . . . . . . .105

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 108

Alerting Yourself to Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . .111

Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 117

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 129

Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

2G. Using the Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . .139

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using the Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Using the Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using the Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Using Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 157

Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 158

Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 166

2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . .168

Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 169

Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .177

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . .196

Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 197

Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 198

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Transferring Files Between Your Phone and Your PC . . . . . . . . 208

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .211

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 212

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . .228

Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 229

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 231

Getting Information With Sprint Voice Command . . . . . . . . . . 232

Section 4: Safety and Warranty Information . . . . . . .233

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 234

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Using Your Phone With a Hearing Aid . . . . . . . . . . . . . . . . . . . . . . 246

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Information From the World Health Organization . . . . . . . . . . 251

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Privacy and Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . .261

Motorola Limited Warranty

for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Welcome to Sprint

The Power To Do More.

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want.

You can make both wireless phone calls on the Nationwide Sprint PCS Network and Nextel Walkie-Talkie calls on the Nextel National Network from the same phone, simplifying your calling experience while expanding the number of persons you can connect to. This combination gives you more of what you need to do more of what you want.

With Sprint, the power is back in your hands, where it belongs. Sprint. Power Up.

Welcome and thank you for choosing Sprint.

Introduction

This Phone Guide introduces you to Sprint service and the features of your new phone. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Phone

⽧ Section 3: Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index also help you quickly locate specific information.

You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time.

Phone Guide Note:

WARNING

Due to updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and sign on to access the most recent version of the phone guide.

Please refer to the Important Safety Information section on page 234 to learn about information that helps you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Want to keep track of your minutes?

It’s easy to check right from your phone!

Dial

You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan. You’ll also hear a summary of your account balance and your most recent payment information.

Use Your Phone’s Web Browser

From the Sprint Power Vision home page, select My Account (Option 0). You’ll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information.

Note

Reported minutes and balances are estimates only. Please consult your Sprint Invoice for actual minutes used.

iii

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus and Options” on page 28.

MISSED ALERTS

CALL HISTORY

CONTACTS

1: VIEW ALL

2: ADD NEW

1: Contact 2: Walkie-Talkie Group 3: Talkgroup 4: Distribution List 5: Category

3: FILTER BY

4: SPEED DIAL #S

5: MY BUSINESS CARD

6: SERVICES

1: Customer Solutions 2: Account Info 3: Dir. Assistance 4: Sprint Operator 5: Voice Command

7: MANAGE CATEGORIES

1: General 2: Family 3: Friends 4: Work

8: MEMORY STATUS

9: SIM MANAGER

1: Copy to Contacts 2: Copy to SIM 3: Manage SIM 4: Help

10: WIRELESS BACKUP

1: Subscribe 2: Alert: OFF/ON 3: Learn More

MESSAGING

1: SEND MESSAGE

1: Text Message 2: Picture Mail 3: Voice SMS

2: TEXT MESSAGING

1: Inbox 2: Outbox 3: Sent Folder 4: Drafts Folder 5: Preset Messages 6: Send Message

3: PICTURE MAIL

1: Inbox 2: Sent Mail 3: Saved Mail 4: Pending Messages 5: Send Message

4: PREMIUM CONTENT

5: VOICE SMS

1: Inbox 2: Outbox 3: Send Message

6: IM & EMAIL

1: PCS Mail 2: AOL 3: MSN 4: Yahoo! 5: Other

7: CHAT & DATING

8: VOICEMAIL

1: Call Voicemail 2: View Details 3: Clear Icon

9: SETTINGS

1: Text Messaging 2: Voice SMS 3: Picture Mail 4: Notification

WALKIE-TALKIE

1: W-T CONTACTS

2: DIRECT TALK

3: SETTINGS

1: One Touch W-T 2: Talkgroup Silent 3: Talkgroup Area

ON DEMAND PICTURES

1: CAMERA

2: CAMCORDER

3: PICTURE MAIL

1: Inbox 2: Sent Mail 3: Saved Mail 4: Pending Messages 5: Send Message

3: MY ALBUMS

1: In Phone 2: Memory Card 3. OnLine Albums

4: PRINT

6: MEMORY MANAGER

7: ACCOUNT INFORMATION

8: SETTINGS

1: Storage Location 2: Statusbar Display 3: Auto Erase Media After Upload

MY CONTENT

1: GAMES

1: Get New 2: My Content Manager

2: THEMES

1: Get New 2: My Content Manager 3. Moto

4. Sprint

3: RINGERS

1: Get New 2: My Content Manage

4: SCREEN SAVERS

1: Get New 2: My Content Manager

5: APPLICATIONS

1: Get New 2: My Content Manager

6: IM & EMAIL

1: Get New 2: My Content Manager

7: CALL TONES

MUSIC MEDIA PLAYER

1: CHANNEL LISTING

2: EXTERNAL MEMORY

WEB

SETTINGS/TOOLS

1: SETTINGS

1: Sounds

1: Ringer Type

1: Ringer 2: Messaging 3: Calendar 4: Alarm 5: Call Alert 6: Roam Ringer

2: Volume

1: Ringer 2: Messaging 3: Alarm 4: Key Beep 5: Advanced 6: Reset Volumes

3: Indicators

1: Service 2: Minute Beep 3: Call Lost 4: Connect 5: New Message

4: Key Tone Length

2: Display

1: Screensaver

1: None 2: In Phone 3: External Memory 4: Assigned Media 5: Take New Picture

2: Themes

3: Foregrounds

1: Clock 2: Navigation Key Display 3: Greeting Banner

4: Light Control

1: Screen Backlight Control 2: Keypad Light Sensor 3: Walkie Talkie Button 4: Status Indicator

5: Menu Style

6: Assign Keys

1: Up 2: Down 3: Left 4: Right 5: Walkie Talkie

7: Time and Date

1: Time Format 2: Date Format

8: Incoming Calls

1: Call with ID 2: Call without ID

3: Walkie Talkie

1: One Touch W-T 2: Talkgroup Silent 3: Talkgroup Area

4: KeyGraud

1: Auto KeyGuard

vii

5: Data Services

1: Data Services 2: Net Guard 3: Data Services Profile

6: Roaming

1: Set Mode 2: Call Guard 3: Data Roam Guard

7: Location

8: Security

1: Lock Phone

2: Lock Code

3: SIM PIN

4: SIM PIN Code

5: Special Numbers

1: Special Number 1 2: Special Number 2 3: Special Number 3

6: Limit Use

1: Contacts 2: Data Services 3: Pictures 4: Restrict Outgoing Calls 5: Restrict Incoming Calls 6: Restrict W-T Calls

7: Manage Applications

1: Contacts 2: My Content 3: Voice Records 4: Pictures 5: Messages

8: Reset Settings

1: Browser 2: Favorites 3: Personal Dictionary 4: All Settings 5: Walkie-Talkie Service 6: Phone Reset

9: External Memory

9: Others

1: Airplane Mode

2: Call Setup

1: Abbreviated Dial 2: Answer Options 3: Auto Answer 4: Auto Redial 5: Speed Dial

3: Connection

1: Bluetooth Settings 2: USB Settings

4: Headset Mode

5: Language

6: Phone Book Match

7: Text Input

1: Personal Dictionary 2: Word Completion 3: Auto Space

8: TTY

viii

9: Voice Guide

10: Wireless Backup

1: Subscribe 2: Alert: ON/OFF 3: Learn More

10: Phone Info

1: My Phone Numbers 2: Icon Glossary 3: Version 4: Advanced 5: Phone Software

2: TOOLS

1: Bluetooth

1: Trusted Devices

1: Add New 2: Find Me

2: Calendar

3: Alarm Clock

1: Add New Alarm

4: Calculator

5: Tip Calculator

6: World Clock

7: Stop Watch

8: Currency Converter

9: Unit Converter

1: Area 2: Energy 3: Force 4: Length 5: Mass 6: Power 7: Speed 8: Temperature 9: Volume

10: Notepad

1: Add New Note

11: Voice Records

12: File Manager

1: Pictures

1: In Phone 2: External Memory 3: Assigned Media

2: Sounds

1: In Phone 2: External Memory 3: Assigned Media

3: External Memory

1: DCIM 2: MEDIA 3: (additional folders)

4: Memory Usage

13: SIM Manager

1: Copy to Contacts 2: Copy to SIM 3: Manage SIM 4: Help

Getting Started

Section 1

Setting Up Service

In This Section

⽧ Getting Started

⽧ Setting Up Your Voicemail

⽧ Account Passwords

Section 1A

⽧ Getting Help

Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.

2 Section 1A: Setting Up Service

Getting Started

Determining If Your Phone Is Already Activated

If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please use another phone to call

Setting Up Service

Sprint Customer Service at

Tip:

You must be in an area covered by the Nationwide Sprint PCS Network and the Nextel National Network when you first power up and unlock your phone.

1-888-211-4727.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press and hold e to turn the phone on.

2. Press Unlock (right softkey).

Note:

To select a softkey, press the button directly below the text appearing on the bottom left and right of your display screen. Softkey actions change according to screen.

3. Enter your four-digit lock code.

Tip:

When you power up your phone the first time, it performs a series of security checks. For example, it verifies the phone is Sprint-approved and the correct SIM card is installed. If you don’t pass the security checks, your phone displays messages and screen prompts showing what to do next. If you still encounter security messages, call Sprint Customer Service.

If you can’t recall your lock code, try using the last four digits of your wireless phone number. If this doesn’t work, call Sprint Customer Service.

Section 1A: Setting Up Service 3

Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold 1.

2. Follow the system prompts to:

䡲 Create your passcode. 䡲 Record your name announcement. 䡲 Record your greeting. 䡲 Choose whether to activate One-Touch Message

Access (a feature that lets you access messages simply by pressing and holding

1, bypassing the

need for you to enter your passcode).

Note:

Voicemail Passcode

If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode.

For more information about using your voicemail, see “Using Voicemail” on page 213.

4 Section 1A: Setting Up Service

Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.

Account Password

If you are the account owner, you have an account password

Setting Up Service

to sign on to Customer Service. Your default account password is the last four digits of your Social Security number or the password you selected when you purchased your phone. If you are not the account owner (if someone else receives the invoice for your Sprint service), you can get a sub-account password at

www.sprint.com.

www.sprint.com and to use when calling Sprint

Voicemail Password

You create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 4 for more information on your voicemail password.

Data Services Password

With your Motorola Deluxe ic902 phone, you may elect to set up a data services password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.

For more information, or to change your passwords, sign on to

www.sprint.com or call Sprint Customer Service at

1-888-211-4727.

Section 1A: Setting Up Service 5

Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information. 䢇 Check your minutes used (depending on your

service plan).

䢇 View and pay your bill. 䢇 Enroll for online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest phones. 䢇 View other service plans and options available. 䢇 Learn more about data services and other great products

like games, ringers, screen savers, and more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial

䢇 Sign on to your account at www.sprint.com. 䢇 Call us toll-free at 1-888-211-4727.

* 2 t

on your phone.

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing information on your account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.

To access automated invoicing information:

䊳 Press

* 4 t

6 Section 1A: Setting Up Service

Setting Up Service

Note:

This service may not be available in all Affiliate areas.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411 and you are billed for airtime.

To call Sprint 411:

䊳 Press

4 1 1 t

Operator Services

Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or to a third party.

To access Operator Services:

䊳 Press

0 t

For more information or to see the latest products and services, visit us online at

www.sprint.com.

Section 1A: Setting Up Service 7

Section 1B

Your Phone: The Basics

In This Section

⽧ Your Motorola Deluxe ic902 Phone

⽧ Getting Started With Your Phone

⽧ Finding Your Phone Number and Walkie-Talkie Number

⽧ Basic Phone Features

⽧ Accessories

⽧ Entering Text

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section gives you an

overview of your phone, describes its basic features, shows you how to power it on and off, charge your battery, and insert your SIM card.

8 Section 1B: Your Phone: The Basics

Your Motorola Deluxe ic902 Phone

4. Walkie-Talkie Button

7. Retractable Antenna

1. Speaker Key

9. Status Light

3. Volume Keys

5. Audio

Connector

6. Smart Key

13. USB Connector

10. Camera

12. External Display

2. microSD Cardholder

11. Flash

8. Quick Release Button

Front View of Your Phone

Phone Basics

Section 1B: Your Phone: The Basics 9

17. TALK Key

18. Microphone

14. Earpiece

15. Softkeys

26. Navigation Keys

24. END /

Power Key

25. Menu/OK

Key

16. Camera Key

22. Keypad Sensor

23. BACK Key

19. Display Screen

21. External Camera Key

20. Music Players Keys

Inside View of Your Phone

10 Section 1B: Your Phone: The Basics

Key Functions

1. Speaker Key turns the speakerphone on and off during

phone calls and Nextel Walkie-Talkie calls. You can also use it to answer phone calls in speaker mode. When the phone is closed, it can be used with the Smart Key to make a phone call from the Call History list.

2. microSD Cardholder holds a microSD memory card.

Inserting a microSD card here expands your phone’s available memory and allows you to easily store images, videos, music, and voice data in your phone. See “Using the microSD Card” on page 168.

3. Volume Keys allow you to adjust the ringer volume in

standby mode or adjust the voice volume during a call. You can use the Volume keys to scroll up or down the different menu options. To mute the ringer during an

Phone Basics

incoming call, press the volume key up or down.

4. Walkie-Talkie Button allows you to use your phone as a

long-range, digital Walkie-Talkie.

5. Audio Connector allows you to plug in an optional

headset for convenient, hands-free conversations. Your Walkie-Talkie headset can only use this connector.

Note:

The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

Section 1B: Your Phone: The Basics 11

6. Smart Key ends a phone call or Walkie-Talkie call,

forwards an incoming call to voicemail, and dismisses a Call Alert. In standby mode, it accesses Call History when the phone is closed.

7. Retractable Antenna can be extended to optimize your

phone’s performance during phone calls, Walkie-Talkie calls, and data sessions.

8. Quick Release Button opens your phone when pressed.

9. Status Light does the following:

䡲 Flashes green to indicate your battery is charging. 䡲 Flashes red to indicate your battery is low. 䡲 Flashes red and green to indicate you have an

incoming call.

䡲 Flashes orange and green to indicate you have

received a message or Call Alert, or that an alarm has expired.

10. Camera allows you to take sharp, high-resolution digital

pictures.

11. Flash helps illuminate the pictures you take with your

phone’s camera.

12. External Display Screen provides all the information you

need to operate your phone, such as incoming call notification, Contacts, date and time, signal coverage, battery strength, and much more when your phone is closed.

13. USB Connector allows you to attach the battery charger

or other accessories to your phone.

14. Earpiece lets you hear the caller and automated phone

prompts.

15. Softkeys let you select softkey actions or menu items

appearing on the bottom left and right of the display screen.

12 Section 1B: Your Phone: The Basics

16. Camera Key activates your phone’s camera mode and

allows you to take sharp, high-resolution digital pictures.

17. TALK Key allows you to place or receive phone calls,

answer Call Waiting, and use Three-Way Calling.

18. Microphone allows the other caller to hear you clearly

when you are speaking to them.

19. Display Screen provides all the information you need to

operate your phone, such as incoming call notification, Contacts, date and time, signal coverage, battery strength, and much more.

20. Music Player Keys allow you to control the music playing

through the Sprint Music Store when the phone is closed. After you begin playing music through the Sprint

Phone Basics

Music Store, if you close your phone, you can use these keys as follows:

䡲 Press the center key to pause or unpause music

playback.

䡲 Press the right-arrow key to skip to the next song.

Press and hold the right-arrow key to rewind.

䡲 Press the left-arrow key to skip to the previous song.

Press and hold the left-arrow key to fast-forward.

21. External Camera Key activates your phone’s camera

mode and allows you to take sharp, high-resolution digital pictures.

22. Keypad Sensor detects ambient light. If Keypad Sensor is

enabled, your phone measures the available light and determines whether the keypad backlight needs to be turned on.

23. BACK Key deletes characters from the display screen in

text entry mode. When in a menu, press the previous menu. This key also allows you to return to the previous screen during a data session.

to return to

Section 1B: Your Phone: The Basics 13

24. END/Power Key ends a call. Press and hold

seconds to turn your phone on or off. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call,

for two

press

to mute the ringer.

25. Menu / OK Key selects the highlighted choice when

navigating through a menu. From standby mode, pressing

takes you to the main menu.

26. Navigation Keys scroll through the phone’s menu options

and act as shortcut keys from standby mode. To assign shortcuts to the navigation keys, see “Shortcuts” on page 86.

Antenna

To optimize your phone’s performance, extend the antenna during phone calls, Nextel Walkie-Talkie calls, and data sessions.

To extend the antenna, pull gently on the rounded tip until the antenna is fully extended and clicks into position. When finished with a call, retract the antenna by pushing gently on the rounded tip until the antenna clicks into place.

14 Section 1B: Your Phone: The Basics

Getting Started With Your Phone

To start using your Motorola Deluxe ic902 phone:

䢇 Make sure your SIM card is in place. 䢇 Charge the battery. 䢇 Turn on your phone.

After you’ve completed these items, you are ready to begin using your new phone.

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small card with gold foil lodged within a larger card. This card is included in the shrink-wrap package that also contains the phone user guide and other documentation.

Phone Basics

If no SIM card came with your phone, contact Sprint Customer Service at 1-888-211-4727.

IMPORTANT

You must use the SIM card that comes with your PowerSource phone.

Nextel SIM card from a previous phone, you can transfer Contacts entries stored in the SIM card to your phone. See “Copying Contacts Entries – SIM Card to Phone” on page 135 for an explanation of how to do this.

If you have a black or yellow

After you begin using your phone with a SIM card, you cannot switch to a different SIM card with this phone. If you need to change SIM cards, contact Sprint Customer Service.

Section 1B: Your Phone: The Basics 15

Inserting Your SIM Card

To insert your SIM card:

1. Detach the SIM card from the larger card in which it is

lodged.

2. With your phone powered off, remove the battery door

and battery. See “Removing the Battery” on page 20.

3. With your fingers, carefully slide the SIM card in under

the edge, and press it gently in place.

Important:

Do not touch the gold-colored areas of your SIM card.

16 Section 1B: Your Phone: The Basics

Removing Your SIM Card

Phone Basics

Important:

To avoid losing information stored in your SIM card, do not remove it from your phone unless absolutely necessary.

To remove your SIM card:

1. With your phone powered off, remove the battery door

and battery. See “Removing the Battery” on page 20.

2. With your fingernail, carefully slide the SIM card out

from under the edge.

Note:

Protect your SIM card as you would any delicate object. Store it carefully.

Section 1B: Your Phone: The Basics 17

Using Your Phone’s Battery and Charger

WARNING

Use only Sprint-approved or Motorola-approved batteries and chargers with your phone. The failure to use a Sprintapproved or Motorola-approved battery and charger may increase the risk that your phone overheats, catches fire, or explodes, resulting in serious bodily injury, death, or property damage.

Sprint-approved and Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola, or by calling 1-888-211-4727 to order. They’re also available at

www.sprint.com – just click the Accessories link.

Battery Capacity

Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained.

When the battery reaches 5% of its capacity, your phone makes a sound and displays a message. When there are approximately two minutes of talk time left, the phone sounds an audible alert and then powers down.

Note:

Tip:

Long light settings, searching for service, vibrate mode, browser use, and other variables may affect battery life.

Be sure to watch your phone’s battery level indicator and charge the battery before it runs out of power.

18 Section 1B: Your Phone: The Basics

Installing the Battery

Phone Basics

Note:

Depending on the capacity of the battery, your battery and battery door may look slightly different than the illustrations shown in this user guide.

To install your battery:

1. Make sure the phone is powered off.

2. Slide the release button to the side until it releases the

battery door.

3. Allow the battery door to pop up, and remove it from

the back of your phone.

4. Insert the top of the battery into the battery area. Be

sure the gold-colored areas on the battery and on the phone are touching.

5. Press the battery down to secure it.

Section 1B: Your Phone: The Basics 19

6. Replace the battery door and press it gently until you

hear a click.

Removing the Battery

WARNING

Do not handle a damaged or leaking Li-Ion battery as you can be burned.

To remove your battery:

1. Make sure the phone is powered off.

2. Slide the release button back until the battery door

unlatches.

3. Allow the battery door to pop up, and remove it from

the back of your phone.

4. Remove the battery by lifting it out from the side.

20 Section 1B: Your Phone: The Basics

Charging the Battery

Your phone’s Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your phone.

Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off, and you lose all the information you were just working on.

For a quick check of your phone’s battery level, glance at the battery charge indicator located on your display screen. If the battery charge is getting too low, the phone makes a sound and displays a message.

Always use a Sprint-approved or Motorola-approved charger or vehicle power adapter to charge your battery.

Phone Basics

Using the Charger

To use the charger provided with your phone:

1. Plug the charger into an electrical outlet.

2. Pull and rotate the connector cover.

3. Plug the other end of the charger into the USB

connector.

Section 1B: Your Phone: The Basics 21

Your display screen lets you know the battery is charging. Both the battery icon and a text message show the charging status.

Tip:

You can also charge your phone using a Motorola-approved USB cable and a computer that supports charging through its USB port. You can only use a Motorola-approved USB cable.

Battery Use and Maintenance

䢇 Sprint-approved Li-Ion chargers provide optimum

performance. Other chargers may not charge the Li-Ion battery, only partially charge it, or may yield a reduced number of lifetime charge cycles

䢇 Extreme temperatures degrade battery performance. Do

not store the battery where temperatures exceed 140°F (60°C) or fall below -4°F (-20°C).

䢇 Li-Ion batteries have a self-discharge rate and, without

use, lose about 1% of their charge per day.

22 Section 1B: Your Phone: The Basics

Turning Your Phone On and Off

To turn your phone on:

1. Open the phone.

Phone Basics

2. Press and hold

As your phone connects to the network, you see a connecting message. Your phone may require you to enter identifying information to use it or to access specific features. See “Setting Your Phone’s Security” on page 92 for more information.

To turn your phone off:

for approximately two seconds.

1. Open the phone.

2. Press and hold

Finding Your Phone Number and Walkie-Talkie Number

My Business Card lets you view your phone number, WalkieTalkie number, and other information.

To view information about your phone:

1. Press

> Contacts > My Business Card.

2. Scroll to see your information:

䡲 Mobile lists your phone number. 䡲 Walk ie-Talk ie lists your Walkie-Talkie number.

To enter additional information, press Edit (left softkey). You can now enter your name, home and work numbers, and email, if you want. See “Entering Text” on page 31 for more instructions on how to do this.

Section 1B: Your Phone: The Basics 23

Basic Phone Features

Congratulations on purchasing your new Motorola Deluxe ic902 phone. Your phone is lightweight, durable, and easy-touse. It offers many significant features and service options.

The following list previews some of those features and provides page numbers where you can find out more:

䢇 Dual-mode capability allows you to make both Nextel

Walkie-Talkie calls on the Nextel National Network and traditional wireless phone calls on the Nationwide Sprint PCS Network. Nextel Walkie-Talkie calls include Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Nextel Direct Talk

䢇 Walkie-Talkie button lights up whenever you receive a

calls (page 37).

Walkie-Talkie call (page 50).

䢇 SMS Text Messaging (page 219) and SMS Voice Messaging

(page 221), provide quick and convenient messaging capabilities.

䢇 Contacts stores Walkie-Talkie numbers, phone numbers,

and other information in an easy-to-use, integrated format (page 120).

䢇 A Calendar and many other built-in tools to help you

manage your busy lifestyle (page 139).

䢇 Your phone is equipped with a Location feature for use in

connection with location-based services (page 79).

䢇 Word English Text Input lets you quickly type messages

with one key press per letter (page 32).

䢇 Sprint Voice Command lets you dial phone numbers by

saying a name or the digits of a phone number (page 228).

䢇 Voice Records allows you to make recordings right on your

phone (page 149).

24 Section 1B: Your Phone: The Basics

䢇 Speed dial lets you dial phone numbers with fewer key

presses (page 47).

䢇 Data Roam Guard will alert you when you are roaming

and using your browser or other online applications, giving you the option to continue using those applications while in the roaming area (page 110).

䢇 You can pair your Bluetooth-enabled phone to other

Bluetooth devices, including headsets and handsfree devices (page 203). You may also pair with a personal computer or hand-held device for dial-up networking, using your phone as a wireless modem.

䢇 The built-in camera allows you to take full-color digital

pictures and videos, view your pictures and videos using the phone’s display, and instantly share them with family and friends using Sprint Picture Mail service (page 177).

Phone Basics

䢇 The Media Player allows you to enjoy video clips and

listen to audio files with your phone (page 196).

Note:

Sprint Power Vision — Your phone and service provide access

to Sprint Power Vision enhanced data services, including Sprint TVSM, the Sprint Music StoreSM, fast Web access, downloadable games, ringers, and applications, and more. For complete information on the services available, see the Experience Sprint Power Vision guide that came with your phone.

Section 1B: Your Phone: The Basics 25

Viewing Status Information

Your phone’s display screen provides a wealth of information about your phone’s status and options. This list identifies some of the symbols you’ll see on your phone’s display screen:

Tip:

To view a complete list of your phone’s icons and descriptions, press O > Settings/Tools > Settings > Phone Info > Icon Glossary.

shows your current signal strength. (The more lines you have, the stronger your signal.)

means your phone cannot find a signal.

indicates battery charge level (icon shown is full).

indicates you are “roaming” off the Nationwide Sprint PCS Network.

indicates you have a new message (text message, SMS Voice message, or Picture Mail).

indicates you have voicemail messages. (Press and hold

to call your voicemail box.)

tells you a call is in progress.

indicates a missed phone call.

Sprint Vision connection/coverage indicator (1XRTT/CDMA Packet Data Service).

Sprint Power Vision connection/coverage indicator (EVDO).

indicates your phone is operating in TTY mode.

indicates a data cable is connected to your phone.

26 Section 1B: Your Phone: The Basics

indicates your phone’s location feature is on.

indicates your phone’s location feature is off.

indicates you are in Airplane mode.

indicates you have Nextel Walkie-Talkie coverage.

indicates the Walkie-Talkie speaker is on.

indicates the Walkie-Talkie speaker is off.

indicates your phone is set to ring for incoming calls.

indicates a Nextel Walkie-Talkie call is in progress.

indicates a Talkgroup call is in progress.

Phone Basics

indicates a Nextel Group Walkie-Talkie call is in progress.

indicates a Nextel Direct Talk call is in progress.

indicates you have received a Call Alert.

indicates you missed a Walkie-Talkie call or a Talkgroup call.

Section 1B: Your Phone: The Basics 27

Navigating Through Phone Menus and Options

The navigation keys on your phone allows you to scroll through menus and options quickly and easily.

To navigate through a list-type menu, simply press your navigation keys up or down. The scroll bar at the right of the menu keeps track of your position in the menu at all times.

For a diagram of your phone’s menu, please see “Your Phone’s Menu” on page iv.

Some features, such as Call History and Contacts, allow you to access options by highlighting icons near the top of the screen. To navigate through these options, press your navigation keys left or right.

Selecting Menu Items

As you navigate through the menu, menu options are highlighted. Select an item by highlighting it and pressing

For example, if you want to see your volume settings:

1. Press

2. Select Settings/Tools by pressing

and pressing

3. Select Settings by pressing

pressing

4. Select Sounds by pressing

pressing

5. Select Vol um e by pressing

pressing

Note:

For the purposes of this guide, the above steps condense into “Press O > Settings/Tools > Settings > Sounds > Volume.”

to access the main menu.

or by highlighting it

or by highlighting it and

28 Section 1B: Your Phone: The Basics

Backing Up Within a Menu

Phone Basics

䊳 To go to the previous menu, press

䊳 To return to standby mode, press

Shortcuts and Favorites

In standby mode, your phone give you ways to quickly access features you use frequently:

䊳 Use the navigation keys to use shortcuts to five

features.

䊳 Press Favorites (right softkey) to access a list of favorite

features.

Help

Your phone contains an in-device help program to help you understand complicated or seldom used features. When you access a feature, Help sometimes appears as a menu item or softkey. Select Help and read the text for a quick overview of the feature. For more information, refer to this guide.

Section 1B: Your Phone: The Basics 29

Accessories

Your phone comes with the following accessories:

䢇 A Li-Ion battery and charger. 䢇 A 128K SIM card. 䢇 A microSD memory card. 䢇 A stereo headset. 䢇 A carry holster.

Various accessories are available for use with your ic902 phone, including cases, vehicle power chargers, data cables, hands-free accessories, and more.

To make communicating with Nextel Walkie-Talkie easier, the Motorola Walkie-Talkie headset allows hands-free operation. You can use it for phone calls as well as Nextel Walkie-Talkie calls.

To order additional accessories, go to

www.sprint.com or call

1-888-242-4187. You can also contact your Sprint Authorized Representative or stop by any Sprint Store. For information on Sprint Store locations, go to

www.sprintstorelocator.com.

30 Section 1B: Your Phone: The Basics

Entering Text

Selecting a Character Input Mode

Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using SMS Text Messaging).

To change the character input mode:

1. When you display a screen where you can enter text,

press Options (right softkey) to change the character input mode.

2. Select one of the following options:

䡲 Word English to enter text using a predictive text

Phone Basics

Tip:

entering system that reduces the keys that need to be pressed while entering a word (see page 32).

䡲 Multi-Tap to cycle through the alpha characters

associated with the letters on the keypad (see page 33).

䡲 Numbers to enter numbers by pressing the numbers

on the keypad (see page 34).

䡲 Symbols to enter symbols (see page 34). 䡲 Word Spanish to enter Spanish text using predictive

text like Word English (see page 32).

When entering text, press * to change letter capitalization.

An additional option (Insert Preset Msg) is available when using messaging. See “Managing Preset Messages” on page 82.

Section 1B: Your Phone: The Basics 31

Entering Characters Using Word English Text Input

Word English Text Input lets you enter text into your phone by pressing keys just once per letter. (To select the Word English mode when entering text, see “Selecting a Character Input Mode” on page 31.)

Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.)

To enter a word using Word English Text Input:

1. Select the Word English character input mode. (See

“Selecting a Character Input Mode” on page 31.)

2. Press the corresponding keys once per letter to enter a

word (for example, to enter the word “Bill,” press

Tip:

2 4 5 5

erase a single character. Press and hold entire entry.) If the word you want is not displayed after you have entered all the letters, press the navigation key down to scroll through other word options. A pop-up list appears with the word options. To accept a word and insert a space, press – or – To accept a word completion (such as “Billion” when you entered “Bill”), press the navigation key right.

To turn word completion on or off, press O > Settings/Tools >

Settings >Others >TextInput >WordCompletion >Onor Off.

). (If you make a mistake, press b to

to delete an

32 Section 1B: Your Phone: The Basics

Adding a Word to the Word English Database

If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database.

To add a word to the Word English Text Input database:

1. Select the Multi-Tap character input mode. (See

“Selecting a Character Input Mode” on page 31.)

2. Enter the word using multi-tap text entry. (See

“Entering Characters Using Multi-Tap Mode” on page 33.) The word appears as an option the next time you scroll through options during Word English Text Input.

Phone Basics

Tip:

To turn the dictionary on or off, press O > Settings > Others

>TextInput >PersonalDictionary >On

or Off.

Entering Characters Using Multi-Tap Mode

To enter characters by tapping the keypad:

1. Select the Multi-Tap mode. (See “Selecting a Character

Input Mode” on page 31.)

2. Press the corresponding keys repeatedly until the

desired letter appears. (For example, to enter the word “Bill,” press and

to erase a single character. Press and hold b to erase

an entire word.

three times again). If you make a mistake, press

twice, 4 three times,

three times,

By default, the first letter of an entry is capitalized and the following letters are lowercased. After a character is entered, the cursor automatically advances to the next space after two seconds or when you enter a character on a different key.

Section 1B: Your Phone: The Basics 33

Characters scroll in the following order:

2 3 4 5 6 7 8 9

. ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = > < #

A B C 2

D E F 3

G H I 4

J K L 5

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

0 # *

0 (no letters)

Space

Shift

Entering Numbers and Symbols

To enter numbers:

䊳 Select the Numbers mode and press the appropriate key.

(See “Selecting a Character Input Mode” on page 31.)

To enter symbols:

䊳 Select the Symbols mode. (See “Selecting a Character

Input Mode” on page 31.) To enter a symbol, press the appropriate key indicated on the display screen.

34 Section 1B: Your Phone: The Basics

Using Your Phone

Section 2

Section 2A

Making and Answering Calls

In This Section

⽧ Types of Calls

⽧ Making and Answering Phone Calls

⽧ Making and Answering NextelWalkie-Talkie Calls

⽧ Making and Answering Talkgroup Calls

⽧ Making and Answering Nextel Direct Talk Calls

⽧ Using Call Alerts

⽧ Keeping Track

Your Motorola Deluxe ic902 phone offers many different ways to connect to your family, friends, and associates. In addition to

traditional wireless phone calls, you can make Nextel WalkieTalkie calls to both individuals and groups, participate in Talkgroups, use Nextel Direct Talk, and send Call Alerts.

36 Section 2A: Making and Answering Calls

Types of Calls

With the Nationwide Sprint PCS Network, Nextel WalkieTalkie, and your Motorola Deluxe ic902 phone, you have the following traditional wireless phone and Nextel Walkie-Talkie services available to you:

䢇 Digital Wireless Phone Calls offer clear calls and many extra

services, including missed call notification, three-way calling, speakerphone, and speed dialing (page 38).

䢇 Digital Nextel Walkie-Talkie Calls allow two-way radio

communication with other Nextel Walkie-Talkie users within the Nextel National Network (page 48).

䢇 Nextel Group Walkie-Talkie Calls allow coast-to-coast two-

way radio calling to up to 20 Nextel Walkie-Talkie customers simultaneously (page 53).

Making Calls

䢇 Talkgroup Calls allow two-way radio calling to up to 100

Nextel Talkgroup customers simultaneously (page 57).

Note:

䢇 Nextel Direct Talk Calls allow two-way radio

To learn more about the differences between NextelGroup Walkie-Talkie calls and Talkgroup calls, please see “Difference Between Group Walkie-Talkie and Talkgroup Calls” on page 57.

communication between two or more Nextel Direct Talk-capable phones. These calls are not made on the network (page 60).

Note:

Please see your service plan for information on pricing.

Section 2A: Making and Answering Calls 37

Making and Answering Phone Calls

Making Calls

Placing a traditional, wireless phone call from your phone is as easy as making a call from any landline phone.

To make a phone call using your keypad:

1. Make sure your phone is on and open.

2. Enter a phone number from standby mode. (If you make

a mistake while dialing, press time. Press and hold

3. Press

4. Press

Tip:

Call Guard is enabled, see “Using Call Guard” on page 109.)

To redial your last outgoing call, press s twice.

. (To make a call when you are roaming and

or close the phone when you are finished.

Answering Calls

To answer an incoming call:

1. Make sure your phone is on.

Note:

When your phone is off, incoming phone calls go directly to voicemail.

to erase one digit at a

to erase the entire number.)

If you are on another phone call or Walkie-Talkie call, or using data services, please see “Keeping Track” on page 68.

2. Press

– or – Press Answer (left softkey).

38 Section 2A: Making and Answering Calls

to answer an incoming call.

Note:

When the phone is closed, you can answer a call by pressing the Speaker Key.

Depending on your phone’s settings, you may also answer incoming calls by opening the phone or by pressing any number key. See “Call Answer Mode” on page 87 for more information.

Your phone notifies you of incoming calls in the following ways:

䢇 The phone rings or vibrates. 䢇 The status light flashes green and red. 䢇 The backlight illuminates. 䢇 The display screen show an incoming call notification. If

the incoming call is from a number stored in your Contacts, the entry’s name and/or number appears.

Making Calls

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the Nationwide Sprint PCS Network. Please see “Controlling Your Roaming Experience” on page 105 for more information about roaming.

To answer a call when you are roaming and Call Guard is enabled:

䊳 Press

to answer the call. (See “Using Call Guard” on

page 109 for additional information.)

Ending a Call

To disconnect a call when you are finished:

䊳 Close the phone or press

Note:

When the phone is closed, you can end a call by pressing the

Smart Key.

Section 2A: Making and Answering Calls 39

Missed Phone Calls

Missed phone calls are forwarded to voicemail.

Calling Emergency Numbers

You can place calls to 911 (dial

911

and press

even if your phone is locked or your account is restricted.

During an emergency call, press Options (right softkey) to display your options.

When you place an emergency call, your phone automatically enters Emergency mode. Your phone exits Emergency mode a few minutes after you end the emergency call.

To exit Emergency mode, do one of the following:

䊳 Wait until your phone exits Emergency mode.

䊳 Dial a non-emergency phone number.

Emergency Mode and Nextel Walkie-Talkie Calls

Your phone’s Walkie-Talkie functionality impacts Emergency mode as follows:

䢇 If your phone has only been provisioned for Nextel

Walkie-Talkie service, you cannot make emergency calls.

䢇 You cannot make or receive any Walkie-Talkie calls when

your phone is in Emergency mode.

䢇 If you are on a Walkie-Talkie call, you must wait until the

phone reconnects to a cellular network before attempting to make an emergency 911 call.

䢇 You may be in an area that has Nextel Walkie-Talkie

coverage, but no cellular network coverage. If so, you will not be able to make emergency calls.

Emergency Mode With an Inactive SIM Card

You can still make emergency calls if your SIM card is not working or if your SIM security code is not being accepted.

40 Section 2A: Making and Answering Calls

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.

Making Calls

IMPORTANT

Always report your location to the 911 operator when placing an emergency call.

emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone.

Some designated

In-Call Options

Pressing Options (right softkey) during a call displays a list of features you may use during the course of a call. To select an option, highlight it, and press available:

䢇 Select Speaker On to route the phone’s audio through the

speaker. You can adjust the speaker volume using the volume keys on the side of the phone. Select Speaker Off to use the phone’s earpiece.

. The following options are

Note:

䢇 Contacts opens your phone’s address book.

You can also turn the speakerphone on or off by pressing the

Speaker Key during a phone call.

Due to higher volume levels, do not place the phone near your ear during speakerphone use.

Section 2A: Making and Answering Calls 41

䢇 3-Way Call lets you initiate a three-way call

(see page 225).

䢇 Record Recipient creates a Voice Record of the call. 䢇 Phone Info opens your Phone Info menu. 䢇 Send Text Message opens your Text Messaging menu. 䢇 Call History opens your Call History menu. 䢇 Use Bluetooth or Switch Audio switches the call from a

Bluetooth headset to your phone.

䢇 Tools opens your Tools menu. 䢇 TTY allows you to set TTY options.

During a call, the left softkey button functions as the Mute button. Press it to mute the phone’s microphone for privacy. Press it again to Unmute the phone.

End-of-Call Options

If you have just finished a call with someone listed in your Contacts, the entry’s name and the duration of the call are displayed.

After receiving a call from or making a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed. After finishing the call, press Options (right softkey) and then select Save to store the number to Contacts.

Note:

To go to Call History after ending a call:

䊳 Press Call History (right softkey) or Options (right softkey)

The End-of-Call options are not displayed for calls identified as No ID or Restricted.

and then select Call History.

42 Section 2A: Making and Answering Calls

Saving a Phone Number

Your phone can store up to five phone numbers in each Contacts entry. Each entry’s name can contain 24 characters. Your phone automatically sorts the Contacts entries alphabetically. (For more information, see “Using Contacts” on page 120.)

To save a number from standby mode:

1. Enter a phone number.

2. Press Options (right softkey).

Making Calls

3. Select Save and press

4. Select As New Entry and press

keypad to enter the new contact name, then press Save (left softkey). – or – Select To Existing Entry and press existing entry where you want to save the number and press

, then press Save (left softkey).

. Use the numeric

. Scroll to the

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers.

There are two types of pauses available on your phone:

䢇 Hard Pause sends the next set of numbers when you

press the left softkey.

䢇 2Sec Pause automatically sends the next set of numbers

after two seconds.

Note:

You can have multiple pauses in a phone number and combine two-second pauses with hard pauses.

Section 2A: Making and Answering Calls 43

To dial or save phone numbers with pauses:

1. Enter the phone number.

2. Press Options (right softkey) and select either Hard Pause

or 2Sec Pause.

3. Enter additional numbers.

Note:

Press – or – Press Options (right softkey) and select Save to save the number in your Contacts.

When dialing a number with a hard pause, press

Ye s (left softkey) to send the next set of numbers.

to dial the number.

Plus (+) Code Dialing

When placing international calls, you can use Plus Code Dialing to automatically enter the international access code for your location. From the United States, this number is usually 011.

To make a call using Plus Code Dialing:

1. Press and hold

screen.

until a “+” appears on your display

2. Dial the country code and phone number you’re calling

and press is automatically dialed, followed by the country code and phone number.)

. (The access code for international dialing

44 Section 2A: Making and Answering Calls

Abbreviated Dialing

You can set up your phone to make calls using just the last four digits of the number. Your phone automatically prepends the first digits (for example, the area code and prefix).

You must enable Abbreviated Dialing and define the first digits before you can use this feature. To set up Abbreviated Dialing, see “Calling Options” on page 88.

To make a call using only the last four digits of the number:

1. Enter the last four digits of a phone number.

Making Calls

2. Press

Dialing From Contacts

To dial directly from a Contacts entry:

1. Press Contacts (left softkey).

2. Scroll to the phone number you want to call and

Tip:

press – or – To call another number from the entry, use the navigation keys to scroll left and right until you reach the phone number you wish to call and press

To make a Nextel Walkie-Talkie call, press Contacts (left softkey), find the number you want to call, and press and hold the Walkie-Talkie button.

Section 2A: Making and Answering Calls 45

Dialing From Call History

You can make calls from Call History with your phone open or closed.

To make a call with the phone open:

1. Press

> Call History.

2. Find the entry you want on the All Calls list or scroll left

or right to view the entries on The Walkie Talkie list, the Missed Calls list, the Incoming Calls list, and the Outgoing Calls list.

3. Scroll to the phone number you want to call.

– or – If the number shown is Calls History is stored in your Contacts with another number you want to call: Scroll to the entry and press Press entry. Scroll to the number you want to call.

4. Press

again to see all numbers store in the Contact

to place the call.

To make a call with the phone closed:

1. Press the Smart Key to view the All Calls list on your

phone’s external display.

2. Use the volume keys to scroll through the All Calls list.

3. Scroll to the phone number you want to call.

4. Press the Speaker Key to place the call.

5. Press the Smart Key to end the call.

Tip:

To make a Nextel Walkie-Talkie call from Call History with the phone open or closed, find the Walkie-Talkie number you want to call and press and hold the Walkie-Talkie button to place the call.

46 Section 2A: Making and Answering Calls

Using Speed Dialing

You can store up to 99 numbers in your phone’s speed dial memory. With this feature, you can speed dial entries using one key press for locations 2-9, and two key presses for locations.

Making Calls

Note:

You must enable speed dialing before you can use it. See “Calling Options” on page 88 for instructions.

Speed dialing is not available when you are roaming; when you are roaming off the Nationwide Sprint PCS Network, you must always dial using 11 digits (1 + area code + number).

For Speed Dial locations 2-9 (One-Touch Dialing):

䊳 Press and hold the appropriate key for approximately

two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”.

For Speed Dial locations 10-99 (Two-Touch Dialing):

1. Press the first digit.

2. Press and hold the second digit for approximately two

seconds. The display screen confirms that the number has been dialed when it shows “Calling...”.

Section 2A: Making and Answering Calls 47

Making and Answering Nextel Walkie-Talkie Calls

Making Nextel Walkie-Talkie Calls

To make a Walkie-Talkie call:

1. Enter the Walkie-Talkie number you want to call. (See

“Dialing Nextel Walkie-Talkie Numbers” below.)

2. Press and hold the Walkie-Talkie button on the side of

your phone. Begin talking after your phone emits a chirping sound.

3. Release the Walkie-Talkie button to listen.

A Walkie-Talkie call ends automatically after there is no activity on the call for several seconds.

Note:

When the phone is closed, you can end a call by pressing the

Smart Key.

Dialing Nextel Walkie-Talkie Numbers

Every Walkie-Talkie number has three parts —

䢇 An area ID. 䢇 A network ID. 䢇 A member ID.

An asterisk separates each part (for example: 999*999*9999). When you enter a number containing all three parts, you must separate them with asterisks.

Note:

The number of digits in each part of a Walkie-Talkie number may vary. For example, your Walkie-Talkie number may be formatted as 999*999*9999, while another valid number may appear as 555*555555*55.

48 Section 2A: Making and Answering Calls

Tip:

When you store a Walkie-Talkie number in Contacts, it is good practice to include the whole number, including the asterisks.

Using Just the Member ID

If you are contacting someone sharing your network and area IDs, you only need to enter the member ID.

To make a Walkie-Talkie call using only the member ID:

1. Enter the member ID of a Walkie-Talkie number.

2. Press and hold the Walkie-Talkie button on the side of

your phone. Continue as you would on any Walkie-Talkie call.

Using Stored Nextel Walkie-Talkie Numbers

Making Calls

You can also make Walkie-Talkie calls using numbers stored in Contacts or Call History. Just access the appropriate Walkie-Talkie number and make the call. This makes it easy to call frequently-used Walkie-Talkie numbers.

To access a Walkie-Talkie number from Call History:

䊳 Press

to All Calls or Walkie Talkie. Scroll to and highlight the Walkie-Talkie number you want.

To access a Walkie-Talkie number from Contacts:

> Call History and then scroll left or right to go

1. Press Contacts (left softkey).

2. Scroll to and highlight the contact you want to call.

3. Use the navigation keys to scroll left and right to find

the Walkie-Talkie number (if it is not the first number displayed).

Section 2A: Making and Answering Calls 49

W-T Contacts

W-T Contacts filters Contacts and Call History to display only Walkie-Talkie numbers.

To access a Walkie-Talkie number using W-T Contacts:

1. Press

> Walkie-Talkie > W-T Contacts.

2. Use your left and right navigation keys to select

W-T Contacts or W-T Call History.

3. Scroll to and highlight the Walkie-Talkie number you

want to call.

Answering Nextel Walkie-Talkie Calls

When you receive a Walkie-Talkie call, your phone emits a chirping sound or vibrates, and the Walkie-Talkie button lights up. You then hear the voice of your caller.

To answer a Walkie-Talkie call:

1. Wait for the caller to finish speaking.

2. Press and hold the Walkie-Talkie button on the side of

your phone. Continue as you would on any Walkie-Talkie call.

3. Press

A Walkie-Talkie call ends automatically after there is no activity on the call for several seconds.

Note:

If your phone is closed, you can end a call by pressing the

Smart Key.

to end the call.

50 Section 2A: Making and Answering Calls

Sending Contact Information

Use Send via Walkie-Talkie to send your own (or another’s) contact information to a Walkie-Talkie user.

Setting Up Send via Walkie-Talkie

By default, your phone automatically sends your personal information every time you make a Walkie-Talkie call. You can turn this functionality off or modify how much information you want to send.

To setup Send via Walkie-Talkie:

Making Calls

1. Press

> Contacts > My Business Card.

2. Press Options (right softkey) and then select

Send Settings.

3. Clear or select Auto Send as desired by pressing

4. Clear or select the contact information you want to send

— Mobile, Home, Work, Pager, Other, E-mail, and Web Address— by pressing

after each selection.

5. Select Save (left softkey).

Note:

You will probably want to set up your My Business Card screen to contain other contact information, like your name and other phone numbers. See “Finding Your Phone Number and Walkie-Talkie Number” on page 23 for more details.

Using Send via Walkie-Talkie

You can use Send via Walkie-Talkie during a Walkie-Talkie call to send contact information to the person you are speaking to. You can also initiate Send via Walkie-Talkie from Contacts or Call History.

Section 2A: Making and Answering Calls 51

To send contact information using Send via Walkie-Talkie during a Walkie-Talkie call:

1. Begin a Walkie-Talkie call in the regular manner.

2. Release the Walkie-Talkie button.

3. Press Options (right softkey).

4. To send your own contact information to the caller,

select Send Business Card. – or – To send another’s contact information to the caller, select Send a Contact, scroll to the contact you want to send, and then press

5. Press and hold the Walkie-Talkie button to send the

information.

To send contact information from Contacts to a Walkie-Talkie user:

1. Press

> Contacts > View All.

2. Highlight the Contacts entry you want to send.

3. Press Options (right softkey) and then select

Send this Contact > Walkie-Talkie.

Your phone displays a list of numbers capable of receiving Send via Walkie-Talkie information.

4. Scroll to the entry you want to send the information to,

and then press

5. Press the Walkie-Talkie button to send the information.

To send your own contact information from Contacts to a Walkie-Talkie user:

1. Press

> Contacts > View All.

2. Highlight the Contacts entry you want to send your

information to.

52 Section 2A: Making and Answering Calls

3. Press Options (right softkey) and then select

Send Business Card > Walkie-Talkie.

4. Press the Walkie-Talkie button to send the information.

Making Calls

Note:

You can also use the All Calls and Walkie-Talkie lists in Call History to Send via Walkie-Talkie. Press O > Call History and scroll to All Calls or Walkie Talkie.

Nextel Group Walkie-Talkie Calls

A Nextel Group Walkie-Talkie call is made to multiple WalkieTalkie users at the same time. You can call up to 20 persons anywhere on the Nextel National Network on their Group Walkie-Talkie compatible phones.

These Groups do not have established memberships. They are created by you or other Group Walkie-Talkie users. A Group can be set up for one-time use or it can be stored in Contacts for repeated use.

For information on creating Groups and storing them in Contacts, see “Contacts Entries for Walkie-Talkie Groups and Talkgroups” on page 129.

Making Nextel Group Walkie-Talkie Calls

To make a Group Walkie-Talkie call:

1. From Contacts or the appropriate Call History list, scroll

to and select the Group you want to call.

2. Press the Walkie-Talkie button and continue as if

making a regular Walkie-Talkie call.

Note:

You can also highlight a call from W-T Contacts. Press O > Walki e-Tal kie > W-T Contacts. Press the navagation key right or left from

W-T Contacts or W-T Call History.

Section 2A: Making and Answering Calls 53

Creating a Group Using Walkie Talkie Contacts

Use Walkie Talkie Contacts to create a Group and make a Group Walkie-Talkie call quickly. Or, you can save it to Contacts and then make the Group Walkie-Talkie call.

To create a Group using Walkie Talkie Contacts:

1. Press

> Walkie-Talkie > W-T Contacts.

2. Use the left and right navigation keys to select

W-T Contacts or W-T Call History.

3. Highlight each entry you want to call and press

make each selection.

4. To make a Walkie-Talkie Group call, press and hold the

Walkie-Talkie button – or – To save the Group, press Options (right softkey) and select Save Group. Enter the Name, Category, and then press Save (left softkey). You can then make a Group Walkie-Talkie call.

Answering Group Walkie-Talkie Calls

When you receive a Group Walkie-Talkie call, the name of the Group appears on your display screen. Answer a Group Walkie-Talkie call in the same way you answer a regular Walkie-Talkie call. Only one person may speak on a Group call at a time.

54 Section 2A: Making and Answering Calls

Group Walkie-Talkie Call Information

While you are on a Group Walkie-Talkie call, the following appears on the display screen:

䢇 The name of the Group. 䢇 The name or the Walkie-Talkie number of the person

speaking.

䢇 The number of participants in the Group Walkie-Talkie

call.

Group Walkie-Talkie Call Details

During a Group Walkie-Talkie call, you can view details about the other Group members, such as their name, Walkie-Talkie number, and their status on the call.

To view call details while on a Group Walkie-Talkie call:

Making Calls

䊳 Press Details (right softkey).

Your display screen shows the names of the Group members next to an icon identifying their status on the call.

The Group member who is currently speaking.

A Group member who is active on the Group call, but is not speaking.

A Group member who has exited the call.

A Group member who could not be reached on the Group call.

A Group member whose status is unknown.

Section 2A: Making and Answering Calls 55

Sharing Groups

You share Groups by saving Groups from calls you participated in and by sending Groups to other callers.

To store Groups from Call History:

1. Press

Talkie.

> Call History and scroll to All Calls or Walkie

2. From the list, select the Group you want.

3. Press Options (right softkey) and then select Save.

4. Select As New Entry, complete the Contacts entry, and

then press Save (left softkey). – or – Select Replace Entry and press

Using Send via Walkie-Talkie

Use Send via Walkie-Talkie to forward an established Group to another Walkie-Talkie user.

To forward a Group using Send via Walkie-Talkie:

1. Press

> Contacts > Filter by > Walkie-Talkie Group.

2. Scroll to the Group you want to send and then press

Options (right softkey).

3. Select Send this Contact.

4. Select Ye s or No to include or exclude yourself from the

Group.

Note:

If you choose to include yourself and the list already contains the maximum number of members, you will be prompted that the list is full. You will then be excluded from the list.

5. Use the left and right navigation keys to select Contacts

or Call History.

56 Section 2A: Making and Answering Calls

6. Highlight the caller you want to forward the Group to

and press

7. Push the Walkie-Talkie button to send the Group.

Making and Answering Talkgroup Calls

A Talkgroup is a predetermined group of Walkie-Talkie users, created by an account administrator. They can contain up to 100 members.

Difference Between Group Walkie-Talkie and Talkgroup Calls

In a Group Walkie-Talkie call, you or another caller determines who can participate in the call. By contrast, participation in a

Making Calls

Talkgroup is determined by an administrator. Here are the ways Group Walkie-Talkie and Talkgroup calls differ.

Group Talkgroup

Icon

Geography

Maximum Size

Set-up

Nationwide. All users in a Talkgroup

must share the same network and area IDs and be physically present in their home market.

21 (including originator).

Dynamically, via your phone.

100.

Predefined by an account administrator.

Section 2A: Making and Answering Calls 57

Joining a Talkgroup

To participate in a Talkgroup, the account administrator must first add you to the membership and then you must “join” the Talkgroup.

To join a Talkgroup:

1. Press Contacts (left softkey).

2. Scroll to the Talkgroup you want to join.

3. Press Join (left softkey).

You can now receive communications from other members of this Talkgroup.

You will hear all active Talkgroup conversations on your phone. To silence them, go to

> Settings/Tools > Settings >

Walkie Talkie > Talkgroup Silent and then select On. See “Silencing Talkgroup Calls” on page 91 for more information.

Note:

You can create a Contacts entry for the Talkgroup or save a Talkgroup from Call History. See “Creating Talkgroup Entries” on page 131 for more information.

Adding More Talkgroups

You can be included in additional Talkgroups by doing one of the following:

䢇 Using Talkgroup Management at www.sprint.com. You must

be an account administrator to use Talkgroup Management.

䢇 Contacting your Sprint Sales Representative at the time of

activation.

Note:

You can only in participate in (“join”) one Talkgroup at a time.

58 Section 2A: Making and Answering Calls

Making Talkgroup Calls

To make Talkgroup calls:

Making Calls

1. Press

the keypad. – or – Select the Talkgroup from Contacts, the All Calls and

Walkie-Talki e lists in Call History, or from Walkie Talkie Contacts.

and then enter the Talkgroup number using

2. Press the Walkie-Talkie button and continue as if

making a Walkie-Talkie call.

Receiving Talkgroup Calls

To answer a Talkgroup call:

䊳 Answer it as you would a regular Walkie-Talkie call.

Only one person at a time may speak on a Talkgroup call. The Walkie-Talkie number or name of the person who is speaking appears on the display screen below the Talkgroup number.

During and immediately after a Talkgroup call ends, press Options (right softkey). Your phone displays actions you can take at this time.

Section 2A: Making and Answering Calls 59

Making and Answering Nextel Direct TalkCalls

Nextel Direct Talk allows for two-way radio communication “off the network” between two or more phones equipped with this capability. This feature is very useful in areas without network coverage.

You can make –

䢇 Code calls – two-way radio calls conducted off the network

and using open channels and codes. In these calls, anyone using your same channel and code can hear your conversation.

䢇 Private calls – two-way radio calls conducted off the

network and using the wireless phone numbers of the participants. In these calls, others using the same channel cannot listen in.

When using Direct Talk mode, the two phones should be a minimum of six feet apart to maximize performance and improve transmission range. You can only make Direct Talk calls to users located within your range. This varies according to terrain, man-made structures, and atmospheric conditions.

The following features are not available while in Direct Talk mode:

䢇 On-network phone calls. 䢇 On-network Walkie-Talkie, Group Walkie-Talkie, Talkgroup

calls, and Call Alerts.

䢇 Data Services. 䢇 Sending and receiving messages. 䢇 Call timer. 䢇 Sending Call Alerts. 䢇 Call forwarding.

60 Section 2A: Making and Answering Calls

Setting Your Phone to Nextel Direct Talk

Before you and another caller can use Direct Talk, both of your phones must be set to Direct Talk mode.

To set your phone to Direct Talk:

Making Calls

䊳 Press

After a few seconds, your channel and code appear on the display screen. Your phone displays the last channel and code used for Direct Talk.

To return to network mode from Direct Talk:

䊳 In Direct Talk mode, press Options (right softkey) and

then select Exit Direct Talk.

After a few seconds, your phone returns to network service.

> Walkie-Talkie > Direct Talk.

Direct Talk Setup Options

You can set up your phone to alert you and remind you whenever you are in Direct Talk mode.

To set your phone to remind you periodically that you are in Direct Talk mode:

1. In Direct Talk mode, press Options (right softkey) and

then select Direct Talk Setup.

2. Select Reminder.

3. Press your navigation key down and press

4. Select the time interval for the reminder tone and

press

5. Press

to return to the Direct Talk main screen.

Section 2A: Making and Answering Calls 61

Code Nextel Direct Talk Calls

Your phone has 10 channels and 15 codes within each channel. Channels represent the radio frequencies on which you make and receive Nextel Direct Talk calls. Codes allow you to minimize interference from others using the same channel as you.

To make Direct Talk Code calls, both parties must be on the same channel and code and have their phones set to Direct Talk. Be aware that others using both your same code and channel can hear your conversation. And, you can hear their conversations as well.

To set a channel and code:

1. In Direct Talk mode, press Options (right softkey) and

then select Edit Channel/Code.

2. With Channel number field highlighted, use your up and

down navigation keys to set a channel number and press

3. Press your navigation key down.

4. With Code number field highlighted, use your up and

down navigation keys to set a code number and press

5. Press Save (left softkey).

Making and Receiving Code Calls in Direct Talk Mode

To make a Code call using Direct Talk:

䊳 In Direct Talk mode, press and hold the Walkie-Talkie

button. Your phone displays Transmitting, along with the channel and code selected.

The tone emitted from your phone when making a Direct Talk call is four beeps and sounds different from the tone heard on Walkie-Talkie calls conducted on the network.

62 Section 2A: Making and Answering Calls

If you receive an error message, this means:

䢇 There may be no parties on your channel or code. 䢇 You are out of range.

When you receive a Code call using Direct Talk, your phone displays Receiving, along with the channel and code selected. Answer a Direct Talk Code call just like you would any other Walkie-Talkie call.

Private Nextel Direct Talk Calls

Private Direct Talk allows you to silence all the calls on a channel that are not directed specifically at you. To do this, you must first set your phone to Private Only.

To set your phone to Private Only:

1. In Direct Talk mode, press Options (right softkey) and

Making Calls

then select Edit Channel/Code.

2. With Code number field highlighted, use your up and

down navigation keys to select Private Only and press

3. Press Save (left softkey).

To reach you, other Direct Talk callers must be on your same channel and dial your 10-digit wireless phone number to reach you.

Receiving a Private Direct Talk Call

The number or name of the person who initiated the call appears on your display screen. Answer the call in the same way you answer a regular Walkie-Talkie call.

A Private Direct Talk call ends a short time after the last party releases the Walkie-Talkie button. The display screen returns to Direct Talk standby mode.

Section 2A: Making and Answering Calls 63

Note:

You do not need to set your phone to Private Only to receive Private calls. As long as you are on the same channel as your caller, you can receive Private Direct Talk calls.

Making a Private Direct Talk Call

You can make Private Direct Talk calls to any person on your same channel. You do not need to set your phone to Private

Only.

To make a private Direct Talk Call:

1. In Direct Talk mode, enter the 10-digit wireless phone

number of the person you want to call on your channel. (You can also scroll to the number in Contacts or

Call History.)

2. Make the call in the same way you make a regular

Walkie-Talkie call. The number or name of the person you are calling appears on your display screen.

If you receive an error message, it means:

䢇 You may not be using a valid wireless phone number. 䢇 The person that you are trying to reach may not be in

Direct Talk mode.

䢇 The person that you are trying to reach is set to a different

channel, or is out of range.

Receiving All Calls on a Channel

You can set your phone to receive all Direct Talk transmissions that are within range and set to the same channel. Do this by selecting Receive All, instead of a code.

However, you cannot initiate a call when the code is set to Receive All. If you press the Walkie-Talkie button to initiate a Walkie-Talkie call and your code is set to Receive All, you receive an error message.

64 Section 2A: Making and Answering Calls

To set the code to Receive All:

1. In Direct Talk mode, press Options (right softkey) and

then select Edit Channel/Code.

2. With Code number field highlighted, use your up and

down navigation keys to select a channel number and

Making Calls

press

3. Select Receive All and press

4. Press Done (left softkey).

Making Emergency Calls While in Direct Talk Mode

If you attempt to make an emergency 911 call while in Direct Talk mode, your phone automatically exits Direct Talk mode and attempts to find a network signal.

If you are out of network coverage, your phone cannot make an emergency 911 call until you return to a network coverage area. You must wait until the phone reconnects to a network before attempting to make an emergency 911 call.

Section 2A: Making and Answering Calls 65

Using Call Alerts

Sending a Call Alert lets the recipient know you want to talk to him or her on a Nextel Walkie-Talkie call. When you send a Call Alert, the recipient’s phone alerts them and displays your name or Walkie-Talkie number.

Sending Call Alerts

To send a Call Alert:

1. Enter the Walkie-Talkie number you want to send the

alert to.

2. Press Alert (left softkey).

3. Press the Walkie-Talkie button until Alert Sent to appears

on the display screen.

If the alert is not successful, this may mean the person you are trying to reach is on a call or has the phone turned off.

Note:

You can send a Call Alert from Call History or Contacts. Find the Walkie-Talkie number you want to send a Call Alert to and continue as explained above.

66 Section 2A: Making and Answering Calls

Responding to a Call Alert

Making Calls

Note:

You can set a distinctive ringer for Call Alerts. See “Ringer Types” on page 72.

To answer a Call Alert:

䊳 Press the Walkie-Talkie button to make a Walkie-Talkie

call to the sender.

To clear a Call Alert, do one of the following:

䊳 Press Dismiss (right softkey).

䊳 If the phone is closed, press the Smart Key.

Viewing Call Alerts

In Call History, the All Calls and Walkie-Talkie Calls lists store the Call Alerts you have received. Call Alerts are shown as regular Walkie-Talkie calls. Call Alerts remain on the appropriate Call History lists until you delete them or they reach the end of list.

To view a Call Alert upon receiving it:

䊳 Press View (left softkey).

To view Call Alerts stored in Call History:

1. Press

> Call History and scroll to All Calls or Wal kie -

Talkie Calls.

2. Scroll through the list.

3. Select a Call Alert to view detailed information about it.

Section 2A: Making and Answering Calls 67

Keeping Track

Your Motorola Deluxe ic902 phone allows you to contact your family, friends, and business associates in many different ways – phone calls, Walkie-Talkie calls, Group Walkie-Talkie calls, Talkgroup calls, and Call Alerts. Your phone tracks these communications through Call History and the Events list.

The Events lists notifies you of incoming phone and Walkie-Talkie calls, Call Alerts, voicemail and text messages, meetings on the calendar, and more. When the Events list contains information, it appears dynamically or your phone displays an Events softkey.

Your phone then offers easy-to-follow prompts that allow you to respond to the notification.

Incoming Phone Calls

If... Then...

Your phone is turned off. Phone calls are sent to voicemail and are

not listed in Call History.

Your phone is in standby mode or on another phone call.

Your phone is on a Walkie-Talkie call.

Your phone is in a data session, but you are not transmitting data.

Your phone displays an incoming call notification, lists the call in Call History, and, if unanswered, forwards the call to voicemail.

Your phone neither alerts you to the incoming call nor lists it in Call History. It does forward the call to voicemail.

Your phone displays an incoming call message, lists it in Call History, and forwards it to voicemail.

Your phone is in a data session and you are transmitting data.

68 Section 2A: Making and Answering Calls

Your phone neither displays an incoming call message nor lists it in Call History. It does forward the call to voicemail.

Incoming Walkie-Talkie Calls, Talkgroup Calls, and Call Alerts

If... Then...

Your phone is turned off. Your phone does not list Walkie-Talkie calls,

Talkgroup calls, or Call Alerts in Call History.

Making Calls

Your phone is in standby mode.

Your phone is on a phone call.

You are on a Walkie-Talkie call.

Your phone is in a data session, but you are not transmitting data.

You receive the Walkie-Talkie call, Talkgroup call, or Call Alert, along with an appropriate notification. They are listed in Call History.

You receive notification of a missed Walkie-Talkie call, Call Alert, or Talkgroup call and they are listed in Call History. After you finish the phone call, the missed Call Alert is displayed.

Your phone does not display a notice for incoming Walkie-Talkie calls, Talkgroup calls, or Call Alerts. Walkie-Talkie calls, Talkgroup calls, and Call Alerts are not listed in Call History.

Your phone displays a notice for incoming Walkie-Talkie calls and Talkgroup calls. If you receive a Call Alert, your phone displays the alert. It records these events in Call History.

Your phone is in a data session and you are transmitting data.

Your phone does not display a notice for incoming Walkie-Talkie calls, Talkgroup calls, or Call Alerts as long as you are actively transmitting data. It records these events in Call History. After you finish transmitting, your phone notifies you of these events.

Section 2A: Making and Answering Calls 69

Nextel Group Walkie-Talkie Calls

Your phone does not display an incoming call notification for Group Walkie-Talkie calls. It does display the calls in the Call History.

Nextel Direct Talk

Because Code calls do not take place on the network, your phone does not track them. However, you do receive notification of Private calls and they are listed in Call History.

70 Section 2A: Making and Answering Calls

Section 2B

Controlling Your Phone’s Settings

In This Section

⽧ Sound Settings

⽧ Display Settings

⽧ Location Settings

⽧ Messaging Settings

⽧ Airplane Mode

⽧ TTY Use

⽧ Phone Setup Options

⽧ Nextel Walkie-Talkie Settings

Your Phone’s SettingsYour Phone’s Settings

Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it. This section describes how you can change your

phone’s settings to best suit your needs. Take a few moments to review these options and to adjust or add settings that are right for you.

Section 2B: Controlling Your Phone’s Settings 71

Sound Settings

Ringer Types

Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, and types of messages.

䢇 Preprogrammed Ringers include a variety of standard

ringer types and familiar music included with your phone.

䢇 Vibrating Ringer alerts you to calls or messages without

disturbing others.

䢇 Downloaded Ringers can be downloaded right to your

phone.

Selecting Ringer Types for Phone Calls

Your phone provides a variety of settings that allow you to customize your ringer and volume settings. These options allow you to identify incoming calls by ring.

To select a ringer type for voice calls:

1. Press

> Settings/Tools > Settings > Sounds > Ringer Type

> Ringer.

2. Select Call with ID or Call without ID and press

3. Select In Phone, External Memory, Assigned Media, or New

Voice Recording. (The list of available ringers is

displayed.)

4. Use your navigation keys to scroll through the available

ringers. To hear a ringer, press Listen (left softkey).

5. Press

or Assign (left softkey) to assign the ringer.

Tip:

If you want to hear a unique ringer whenever you are roaming, you can press

Ringer Type > Roam Ringer and choose Distinct. For

information about roaming, see page 105.

72 Section 2B: Controlling Your Phone’s Settings

>Settings/Tools > Settings > Sounds

Selecting Ringer Types for Messages

To select a ringer type for messages:

1. Press

> Messaging.

>Settings/Tools > Settings > Sounds > Ringer Type

2. Select Text Message, Voice SMS, Picture Mail, or Vo ice ma il.

3. Select In Phone, External Memory, Assigned Media, or New

Voice Recording. (The list of available ringers is

displayed.)

4. Use your navigation keys to scroll through the available

ringers. To hear a ringer, press Listen (left softkey).

5. Press

Tip:

You can also select unique ringers for Call Alerts, calendar appointments, and alarms. Go to

>Settings >Sounds >RingerType > [category]

prompts.

or Assign (left softkey) to assign the ringer.

> Settings/Tools

and follow the

Your Phone’s SettingsYour Phone’s Settings

Selecting Ringer Types for Calendar and Alarm

To select a ringer type for calendar appointments and alarms:

1. Press

> Calendar or Alarm.

2. Select In Phone, External Memory, Assigned Media, or New

Voice Recording. (The list of available ringers is

displayed.)

3. Use your navigation keys to scroll through the available

ringers. To hear a ringer, press Listen (left softkey).

4. Press

> Settings/Tools > Settings > Sounds > Ringer Type

or Assign (left softkey) to assign the ringer.

Section 2B: Controlling Your Phone’s Settings 73

Adjusting the Phone’s Volume Settings

You can adjust your phone’s volume settings to suit your needs and your environment.

To adjust your phone’s volume settings:

1. Press

> Settings/Tools > Settings > Sounds > Volume.

2. Select Ringer, Messaging, Alarm, Key Beep, or Advanced,

and press

3. If you selected Advanced, you can then select

Applications, Calendar, Call Alert, Connected Call, Incoming W-T, Power On, and Speaker Phone.

4. Follow the prompts to choose a volume level and press

Done (left softkey).

To adjust the ringer, open your phone and use the volume keys to set the desired level of sound. However, if you are on a call, pressing the volume keys regulates the sound of the call. In this case, you can use the volume keys regardless of whether the phone is opened or closed.

Tip:

To reset your volume setting to factory defaults, press

Volum es.

> Settings/Tools > Settings > Sounds > Volume > Reset

Sound Indicators

Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been lost or connected.

To enable or disable alert sounds:

1. Press

2. Select Service (Service Change), Minute Beep, Call Lost,

Connect (Call Connect), or New Message and press

3. Select On or Off and press

> Settings/Tools > Settings > Sounds > Indicators.

74 Section 2B: Controlling Your Phone’s Settings

Key Tones

You can set the duration of key tones whenever you press a key.

To set your key tone length:

1. Press

Key Tone Length.

2. Select Short or Long and press

> Settings/Tools > Settings > Sounds >

Display Settings

Changing the Text Greeting

The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting, or you may enter your own custom greeting.

To display or change your greeting:

1. Press

> Settings/Tools > Settings > Display >

Your Phone’s SettingsYour Phone’s Settings

Foregrounds > Greeting Banner.

2. To change the greeting text, scroll to the greeting and

enter text using your keypad.

3. Press Save (left softkey).

Tip:

If you don't want to display a greeting banner, press and hold b to remove the text and then press

Save (left softkey).

Section 2B: Controlling Your Phone’s Settings 75

Setting Light Controls

You can determine whether, and for how long, to light the display screen, keypad, Walkie-Talkie button, or status light.

Status Light or Walkie-Talkie Button Light

To turn on or off the status light or the light behind the Walkie-Talkie button:

1. Press

Control > Status Indicator or Walkie Talkie Key.

> Settings/Tools > Settings > Display > Light

2. Select On or Off, as desired.

3. Press

Backlight

The Backlight Control setting lets you select for how long the display screen is backlit.

To change the backlight setting:

1. Press

Control > Screen Backlight Control.

2. Select how long the backlight should stay on. (If you

choose Always On, the backlight stays on as long as the phone is open.)

> Settings/Tools > Settings > Display > Light

3. Press

Keypad Light Sensor

Your phone’s Keypad Light Sensor measures available light and determines if the keypad backlight needs to be turned on. If you turn Keypad Light Sensor on, the keypad is lit only when it is needed. If you turn Keypad Light Sensor off, the keypad stays lit whenever you are using your phone.

76 Section 2B: Controlling Your Phone’s Settings

To set Keypad Light Sensor to measure ambient light:

1. Press

Control > Keypad Light Sensor.

> Settings/Tools > Settings > Display > Light

2. Highlight On.

3. Press

Note:

Setting long light durations affects the life of the battery.

Changing the Phone’s Menu Style

Your phone allows you to choose how the menu appears on your display screen.

To select the display screen’s menu style:

1. Press

2. Select Grid Menu, List Menu, or Tab Menu, and then

> Settings/Tools > Settings > Display > Menu Style.

Your Phone’s SettingsYour Phone’s Settings

press

䡲 Grid Menu shows the main menu as icons only. 䡲 List Menu shows the main menu as a list of icons

and names.

䡲 Tab M enu shows just the selected menu, with the

remaining icons displayed as tabs. Use the left and right navigation keys to find the menu you want.

Changing the Clock Display

Choose whether you want your phone’s clock to be displayed in analog mode or digital mode.

To change the clock’s appearance on the standby screen:

1. Press

Foregrounds > Clock.

> Settings/Tools > Settings > Display >

2. Select Analog or Digital, then press

do not want to display the clock.)

Section 2B: Controlling Your Phone’s Settings 77

. (Select Hide if you

Changing Other Display Settings

Your Motorola Deluxe ic902 phone offers you many different ways to customize your display screen.

To change additional display settings:

1. Press

> Settings/Tools > Settings > Display.

2. Select the display option you want to change. (See

below for a list of options.)

3. Follow the prompts to make your choice.

4. Press

Screensaver

Themes

Foregrounds

Light Control

to save your settings.

Allows you to choose the image on your standby screen.

Allows you to choose the look of screens throughout your phone.

Controls aspects of how your phone’s display looks in standby mode.

Controls how dome lighted parts of your phone behave.

Assign Keys

Time and Date

Incoming Calls

Allows you to set your main menu to appear as a grid of icons, a list, or as tabs.

Allows you to assign a short cut to each part of the navigation key and to the Walkie-Talkie key.

Determines how the display screen shows the time (12 or 24 hour) and the date formats.

Allows you to assign different images to calls with IDs and calls without IDs.

78 Section 2B: Controlling Your Phone’s Settings

Location Settings

Your phone is equipped with a Location feature for use in connection with location-based services.

The Location feature allows the network to detect your position. Turning Location off hides your location from everyone except 911.

Your Phone’s SettingsYour Phone’s Settings

Note:

To enable your phone’s Location feature:

1. Press

2. Read the disclaimer and press

3. Select On or Off, and then press

When the Location feature is on, your phone’s display screen displays the icon. When Location is turned off, the icon

Turning Location on allows the network to detect your position using GPS technology, making some applications and services easier to use. Turning Location off disables the GPS location function for all purposes except 911, but does not hide your general location based on the cell site serving your call. No application or service may use your location without your request or permission. GPS-enhanced 911 is not available in all areas.

> Settings/Tools > Settings > Location

Location disclaimer is displayed.)

. (The

is displayed.

Section 2B: Controlling Your Phone’s Settings 79

Messaging Settings

Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive text messages without placing a voice call. (See “SMS Text Messages” on page 81, and “SMS Voice Messages” on page 83 for more information.)

Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to be notified of new messages and what callback number to include with your message. Your phone can automatically adding a custom signature to each message. You can even create your own preset messages.

Setting Message Alerts

When new messages arrive, you can choose to have your phone notify you by playing an audible alert. You can choose different alerts for Text Messages, SMS Voice, and Picture Mail. See “Ringer Types” on page 72.

You can also set your phone to notify you of a new message by displaying an icon on your display screen. You can also choose to be notified with a larger pop-up notification on your display screen.

To set how your phone notifies you of an incoming message:

1. Press

> Messaging

> Settings

2. Highlight the Notification field.

3. Select Msg and Icon or Icon only and press

80 Section 2B: Controlling Your Phone’s Settings

SMS Text Messages

Auto-Signing for Text Messages

You can choose to have your phone automatically add your name to each text message or a custom signature created by you to reflect your personality.

To add a signature to each sent message:

1. Press

> Messaging

> Settings > Text Messaging

2. Highlight the Add Signature field.

3. To have your phone add your name to each text

message, select On. — or — To have your phone add a custom signature to each text message, select Change Signature, enter the closing you want to use, and press Save (left softkey).

Automatically Adding a Callback Number

You can choose to have your phone automatically add, to each text message, a number where you can be reached. This can be your own phone number or another number.

To add a callback number to each sent message:

Your Phone’s SettingsYour Phone’s Settings

1. Press

> Messaging

2. Highlight the Callback Number field.

3. To have your phone number added to each text

message, select My Phone Number. — or — To have your phone add another number, select Other, enter the new number, and press OK (left softkey).

Section 2B: Controlling Your Phone’s Settings 81

> Settings > Text Messaging

Managing Preset Messages

Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can also add your own preset messages to the list.

To edit a preset message:

1. Press

(The list of preset messages is displayed.)

Messaging

Text Messaging

> Preset Messages

2. Select the preset message you want to edit.

3. Press Edit (left softkey).

4. Use your keypad to edit the selected message and press

Save (left softkey).

To delete a preset message:

1. Press

(The list of preset messages is displayed.)

Messaging

Text Messaging

> Preset Messages

2. To delete a preset message, highlight it and press

Options (right softkey).

3. Select Delete to delete the selected message.

To add a new preset message:

1. Press

2. Press Options (right softkey) and select Create New.

3. Use your keypad to edit the selected message and press

Save (left softkey).

Your new message is added to the beginning of the list.

82 Section 2B: Controlling Your Phone’s Settings

Messaging

Text Messaging

> Preset Messages

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