Sprint HTC EVO 4G LTE User Manual

0 (0)

User Guide

©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.

Table of Contents

Get Started ................................................................................................................................

1

Your Phone at a Glance .........................................................................................................

1

Charge Your Phone................................................................................................................

3

Activate Your Phone...............................................................................................................

4

Complete the Setup Application..............................................................................................

5

Set Up Voicemail....................................................................................................................

5

Sprint Account Information and Help ......................................................................................

6

Sprint Account Passwords ..................................................................................................

6

Manage Your Account.........................................................................................................

7

Sprint Support Services ......................................................................................................

7

Phone Basics.............................................................................................................................

9

Your Phone’s Layout .............................................................................................................

10

Turn Your Phone On and Off.................................................................................................

12

Turn Your Screen On and Off................................................................................................

13

Your Phone’s Lock Screen ....................................................................................................

14

Unlock the Screen..............................................................................................................

14

Customize the Lock Screen ...............................................................................................

15

Touchscreen Navigation........................................................................................................

15

Your Home Screen................................................................................................................

18

Home Screen Basics .........................................................................................................

19

Extended Screens..............................................................................................................

20

Customize the Home Screen .............................................................................................

21

Launch Bar, Apps, and Folders..........................................................................................

22

Status and Notifications.........................................................................................................

24

Status Bar..........................................................................................................................

24

Notifications Panel .............................................................................................................

27

Notification LED .................................................................................................................

27

Enter Text..............................................................................................................................

28

HTC Sense Input Keyboard ...............................................................................................

28

Enter Text by Speaking......................................................................................................

31

Table of Contents

i

Swype Keyboard................................................................................................................

 

31

Tips for Editing Text ...........................................................................................................

 

33

Phone Calls ..............................................................................................................................

 

36

Make Phone Calls .................................................................................................................

 

36

Call Using the Phone Dialer ...............................................................................................

 

36

Call From Call History ........................................................................................................

 

37

Call From People ...............................................................................................................

 

38

Call Using a Speed Dial Number........................................................................................

 

38

Call a Number in a Text Message or Email Message

.........................................................38

Call Emergency Numbers ..................................................................................................

 

38

Receive Phone Calls .............................................................................................................

 

39

Visual Voicemail ....................................................................................................................

 

40

Set Up Visual Voicemail.....................................................................................................

 

40

Review Visual Voicemail ....................................................................................................

 

41

Learn More About Visual Voicemail ...................................................................................

 

41

Voicemail (Traditional)...........................................................................................................

 

42

Set Up Voicemail ...............................................................................................................

 

42

Voicemail Notification.........................................................................................................

 

42

Retrieve Your Voicemail Messages....................................................................................

 

43

Phone Call Options................................................................................................................

 

43

Caller ID.............................................................................................................................

 

43

Call Waiting........................................................................................................................

 

44

3-way Calling .....................................................................................................................

 

44

Call Forwarding..................................................................................................................

 

44

In-call Options....................................................................................................................

 

45

Internet Calls .........................................................................................................................

 

45

Add an Internet Calling Account.........................................................................................

 

45

Make an Internet Call.........................................................................................................

 

46

Set Up Speed Dialing ............................................................................................................

 

46

Call History............................................................................................................................

 

46

View Call History................................................................................................................

 

47

Save a Number From Call History......................................................................................

 

47

Prepend a Number From Call History ................................................................................

 

48

Table of Contents

ii

 

Erase Call History ..............................................................................................................

 

48

Settings.....................................................................................................................................

 

49

Wireless & Networks Settings................................................................................................

 

49

Airplane Mode....................................................................................................................

 

50

Wi-Fi ..................................................................................................................................

 

50

Bluetooth............................................................................................................................

 

50

Mobile Network ..................................................................................................................

 

50

More Wireless & Network Settings.....................................................................................

 

50

Personalization Settings ........................................................................................................

 

51

Scene ................................................................................................................................

 

51

Change the Home Screen Wallpaper.................................................................................

 

52

Change the Default Ringtone.............................................................................................

 

52

Sound Set..........................................................................................................................

 

52

Application Tabs ................................................................................................................

 

53

Change the Lock Screen Style...........................................................................................

 

54

Accounts & Sync ...................................................................................................................

 

54

Add Your Social Networks, Email Accounts, and More

......................................................54

Add One or More Google Accounts....................................................................................

 

55

Manage Your Online Accounts...........................................................................................

 

55

Location & Security Settings..................................................................................................

 

56

Location .............................................................................................................................

 

56

Security-Screen Lock.........................................................................................................

 

57

Display Settings.....................................................................................................................

 

58

Auto-rotate Screen.............................................................................................................

 

58

Animation...........................................................................................................................

 

59

Text Size............................................................................................................................

 

59

Brightness..........................................................................................................................

 

59

Screen Timeout..................................................................................................................

 

59

Keep the Screen On While Charging .................................................................................

 

59

Change the Wallpaper .......................................................................................................

 

60

Calibrate the Screen ..........................................................................................................

 

60

Sound Settings......................................................................................................................

 

60

General Sound Settings.....................................................................................................

 

60

Table of Contents

iii

 

Incoming Calls ...................................................................................................................

 

62

Notifications .......................................................................................................................

 

62

System...............................................................................................................................

 

62

Call Settings ..........................................................................................................................

 

63

Voicemail Settings .............................................................................................................

 

63

Other Call Settings.............................................................................................................

 

63

Internet Call Settings..........................................................................................................

 

64

Applications Settings .............................................................................................................

 

64

Allow Installation of Third-Party Programs..........................................................................

 

64

Clear Application Cache and Data .....................................................................................

 

64

Select the App to Open Data Items....................................................................................

 

65

Stop Applications Using Task Manager..............................................................................

 

65

Storage Settings....................................................................................................................

 

65

Where Applications, Data, and Files are Stored.................................................................

65

Encrypt Data on Your Phone..............................................................................................

 

66

Reset Your Phone..............................................................................................................

 

66

Power & Data Management Settings.....................................................................................

 

67

Adjust the Screen Brightness and Screen On-Time ...........................................................

67

Manage Your Phone’s Wireless Functions.........................................................................

 

68

Set the Email Synchronization Schedule............................................................................

 

68

Close Applications Not In Use............................................................................................

 

68

Language & Keyboard Settings .............................................................................................

 

69

Language Settings.............................................................................................................

 

69

Keyboard Settings..............................................................................................................

 

69

Date & Time Settings.............................................................................................................

 

69

Connect to PC Settings .........................................................................................................

 

69

System Updates ....................................................................................................................

 

70

About Your Phone .................................................................................................................

 

70

People ......................................................................................................................................

 

71

Getting Contacts Into Your Phone .........................................................................................

 

71

Transfer Contacts from Your Old Phone ............................................................................

 

72

Your People List ....................................................................................................................

 

72

Your People App Profile ........................................................................................................

 

73

Table of Contents

iv

 

Set Up Your Profile ............................................................................................................

73

Your Profile........................................................................................................................

74

Add Entries to People App.....................................................................................................

74

Add a New People Entry....................................................................................................

74

Find People You Know on Social Networks

.......................................................................75

Import or Copy Contacts ....................................................................................................

75

Merge Entries in People ........................................................................................................

76

Accept Contact Link Suggestions.......................................................................................

76

Manually Merge Entries .....................................................................................................

76

Break the Link....................................................................................................................

77

Contact Information and Conversations.................................................................................

77

Manage People Entries .........................................................................................................

77

Edit a People Entry ............................................................................................................

78

Delete an Entry ..................................................................................................................

78

Delete Multiple Entries .......................................................................................................

78

Contact Groups .....................................................................................................................

78

Create a Group ..................................................................................................................

78

Edit a Contact Group .........................................................................................................

79

Send a Message or Email to a Group ................................................................................

79

Rearrange Your Contact Groups........................................................................................

79

Delete Groups....................................................................................................................

80

Use People Widgets..............................................................................................................

80

Add a People Widget .........................................................................................................

80

Set the Default Communication Method.............................................................................

80

Get in Touch with a Contact...............................................................................................

81

Send Contact Information......................................................................................................

81

Back Up and Restore Your Contacts .....................................................................................

81

Accounts and Messaging ..........................................................................................................

83

Gmail.....................................................................................................................................

83

Create a Google Account...................................................................................................

83

Sign In to Your Google Account .........................................................................................

84

View Your Gmail Inbox.......................................................................................................

84

Send a New Gmail Message..............................................................................................

85

Table of Contents

v

Reply To or Forward an Email Message

............................................................................

86

Get Help with Gmail ...........................................................................................................

 

86

Email .....................................................................................................................................

 

86

Add a POP3 or IMAP Email Account..................................................................................

 

87

Add an Exchange ActiveSync Account ..............................................................................

 

87

Check Your Mail Inbox.......................................................................................................

 

88

Send an Email Message ....................................................................................................

 

89

Save an Email Message in Tasks ......................................................................................

 

90

Print Your Email Messages................................................................................................

 

90

Search Email Messages ....................................................................................................

 

91

Work with Exchange ActiveSync Email ..............................................................................

 

91

Manage Email Messages...................................................................................................

 

93

Sync Email Less Frequently...............................................................................................

 

93

Change the Email Account Settings...................................................................................

 

94

Delete an Email Account....................................................................................................

 

95

Add the Mail Widget...........................................................................................................

 

95

Text Messaging and MMS.....................................................................................................

 

95

Send a Text Message (SMS) .............................................................................................

 

96

Send a Multimedia Message (MMS) ..................................................................................

 

97

Save and Resume Composing a Draft Message................................................................

99

Check Your Messages.......................................................................................................

 

99

Manage Message Conversations.....................................................................................

 

101

Back Up and Restore Your Text Messages......................................................................

102

Text and Multimedia Message Options ............................................................................

 

103

Add the Messages Widget ...............................................................................................

 

105

Social Networking Accounts ................................................................................................

 

105

Facebook.........................................................................................................................

 

106

Twitter for HTC Sense......................................................................................................

 

106

Friend Stream ..................................................................................................................

 

106

Google+...........................................................................................................................

 

109

YouTube ..........................................................................................................................

 

109

Google Talk .....................................................................................................................

 

111

Applications and Entertainment...............................................................................................

 

113

Table of Contents

vi

 

Google Play.........................................................................................................................

 

113

Find and Install an Application .........................................................................................

 

113

Uninstall an Application....................................................................................................

 

114

Create a Google Wallet Account ......................................................................................

 

114

Get Help with Google Play ...............................................................................................

 

114

Navigation ...........................................................................................................................

 

114

HTC Car ..........................................................................................................................

 

115

Google Maps ...................................................................................................................

 

117

Google Latitude................................................................................................................

 

121

Telenav GPS Navigation..................................................................................................

 

121

Music...................................................................................................................................

 

122

Browse for Music .............................................................................................................

 

123

Listen to Music.................................................................................................................

 

123

Make Your Music Sound Better........................................................................................

 

124

Find Music Videos on YouTube .......................................................................................

 

124

Update Album Covers......................................................................................................

 

124

Playlists ...........................................................................................................................

 

125

Music and Ringtones .......................................................................................................

 

126

Share Music Using Bluetooth...........................................................................................

 

127

Use the Music Widget ......................................................................................................

 

127

FM Radio .........................................................................................................................

 

127

Sprint TV & Movies..............................................................................................................

 

129

NASCAR Sprint Cup Mobile ................................................................................................

 

130

HTC Watch..........................................................................................................................

 

131

Create or Sign In to Your HTC Watch Account ................................................................

132

Rent or Buy a Video with HTC Watch ..............................................................................

 

132

Manage Your HTC Watch Downloads..............................................................................

 

132

Change the HTC Watch Settings .....................................................................................

 

133

Check What’s Linked to Your HTC Watch Account ..........................................................

133

Delete Your HTC Watch Account.....................................................................................

 

133

HTC Watch FAQs ............................................................................................................

 

133

Web and Data.........................................................................................................................

 

134

Data Services – Sprint 4G LTE and Sprint 3G Networks .....................................................

134

Table of Contents

vii

 

Your User Name ..............................................................................................................

 

135

Launch a Web Connection...............................................................................................

 

135

Data Connection Status and Indicators ............................................................................

 

135

Turn the Data Connection On or Off.................................................................................

 

136

Switch to CDMA Mode to Save Battery Power.................................................................

136

Enable Data Roaming......................................................................................................

 

136

Data Services FAQs ........................................................................................................

 

136

Wi-Fi....................................................................................................................................

 

138

Turn Wi-Fi On and Connect to a Wireless Network ..........................................................

138

Check the Wireless Network Status .................................................................................

 

138

Connect to a Different Wi-Fi Network ...............................................................................

 

139

Add the Wi-Fi Widget .......................................................................................................

 

139

Virtual Private Networks (VPN)............................................................................................

 

139

Add a VPN Connection ....................................................................................................

 

140

Connect to a VPN ............................................................................................................

 

140

Disconnect From a VPN...................................................................................................

 

140

Browse the Web ..................................................................................................................

 

140

Open the Browser ............................................................................................................

 

141

Private Browsing ..............................................................................................................

 

142

Add and Manage Your Bookmarks...................................................................................

 

142

Save Web Content For Later............................................................................................

 

143

Browsing History..............................................................................................................

 

144

Download File and Apps from the Web ............................................................................

 

144

Set Browser Options ........................................................................................................

 

145

Copy Text, Look Up Information, and Share ....................................................................

146

Sprint Hotspot......................................................................................................................

 

148

Set Up Sprint Hotspot ......................................................................................................

 

148

Connect Your Computer to Sprint Hotspot .......................................................................

 

148

Manage Sprint Hotspot ....................................................................................................

 

149

Turn Off Sprint Hotspot ....................................................................................................

 

150

Add the Sprint Hotspot Widget .........................................................................................

 

150

Connect to a Computer .......................................................................................................

 

150

Use Your Phone as a Modem ..........................................................................................

 

150

Table of Contents

viii

 

Connect Your Phone to the Internet Through a Computer (Internet Pass-through) ..........

151

Camera and Video ..................................................................................................................

 

152

Using the Camera ...............................................................................................................

 

152

Launch the Camera .........................................................................................................

 

152

Take a Photo ...................................................................................................................

 

154

Record a Video ................................................................................................................

 

154

Camera Scenes ...............................................................................................................

 

155

Change Camera and Video Settings................................................................................

 

156

Access Photos and Videos..................................................................................................

 

157

View Photos and Videos ..................................................................................................

 

157

Start a Photo Slideshow...................................................................................................

 

158

Watch Videos...................................................................................................................

 

158

Edit Your Photos and Videos ...........................................................................................

 

158

View Photos in Your Social Networks ..............................................................................

 

161

Print Your Photos.............................................................................................................

 

161

Share Your Photos and Videos ........................................................................................

 

162

Wireless Display..................................................................................................................

 

164

Movie Editor ........................................................................................................................

 

165

Create a Slideshow with Movie Editor ..............................................................................

 

166

Change the Soundtrack ...................................................................................................

 

166

Share Your Slideshow From Gallery ................................................................................

 

166

Tools and Calendar.................................................................................................................

 

168

Calendar..............................................................................................................................

 

168

Create an Event...............................................................................................................

 

169

View the Calendar............................................................................................................

 

169

Manage Calendar Events.................................................................................................

 

170

Accept or Decline a Meeting Invitation .............................................................................

 

171

Set Reminders for Your Events........................................................................................

 

171

Event Alerts .....................................................................................................................

 

172

Show or Hide Calendars and Tasks.................................................................................

 

172

Change Calendar Settings ...............................................................................................

 

172

About the Calendar Widget ..............................................................................................

 

172

Calculator ............................................................................................................................

 

172

Table of Contents

ix

 

Clock & Alarm......................................................................................................................

 

173

HTC Clock Widget ...........................................................................................................

 

173

Open the Clock Application..............................................................................................

 

173

World Clock .....................................................................................................................

 

174

Alarm Clock .....................................................................................................................

 

174

Stocks .................................................................................................................................

 

175

Weather...............................................................................................................................

 

176

Tasks...................................................................................................................................

 

177

Create a Task ..................................................................................................................

 

178

Link a Task to a Contact ..................................................................................................

 

178

Link a Task to a Location .................................................................................................

 

178

Manage Tasks .................................................................................................................

 

179

View the Unified Task List................................................................................................

 

179

Create a Task List............................................................................................................

 

180

Manage Task Lists...........................................................................................................

 

180

Back Up or Restore Tasks ...............................................................................................

 

180

Change Tasks Settings....................................................................................................

 

180

Online Storage ....................................................................................................................

 

181

Dropbox ...........................................................................................................................

 

181

SkyDrive ..........................................................................................................................

 

185

HTC Sync Manager.............................................................................................................

 

187

Install HTC Sync Manager ...............................................................................................

 

188

Get Started with HTC Sync Manager ...............................................................................

 

188

Import More Media to the Library .....................................................................................

 

189

Add New Media to Your Library Automatically .................................................................

190

Check for New Software Updates ....................................................................................

 

190

HTC Sync Manager Supported File Formats....................................................................

190

Play Music in HTC Sync Manager....................................................................................

 

191

Create a Playlist in HTC Sync Manager ...........................................................................

 

191

View Photos and Videos in HTC Sync Manager...............................................................

191

Set Up HTC Sync Manager to Recognize Your Phone.....................................................

192

Set Up Your Phone to Sync with your Computer..............................................................

193

Syncing Your Phone and Your Computer.........................................................................

 

195

Table of Contents

x

 

Ripping Music from a CD with HTC Sync Manager

..........................................................195

Voice Recorder....................................................................................................................

196

Record Your Voice...........................................................................................................

196

Set a Voice Clip as a Ringtone.........................................................................................

196

Bluetooth and NFC..............................................................................................................

196

Turn Bluetooth On or Off..................................................................................................

197

Change the Phone Name.................................................................................................

197

Connect a Bluetooth Headset or Car Kit ..........................................................................

197

Reconnect a Headset or Car Kit.......................................................................................

198

Disconnect or Unpair From a Bluetooth Device................................................................

198

Send Information Using Bluetooth....................................................................................

199

Where Sent Information is Saved.....................................................................................

200

Receive Information Using Bluetooth ...............................................................................

200

Use Bluetooth FTP Server ...............................................................................................

201

Share Content with Android Beam ...................................................................................

201

microSD Card......................................................................................................................

202

Insert the microSD Card...................................................................................................

203

Remove the microSD Card ..............................................................................................

203

Check the microSD Card Memory....................................................................................

204

Erase the microSD Card ..................................................................................................

204

Unmount the microSD Card .............................................................................................

204

Copy Files to or from the microSD Card...........................................................................

205

Update Your Phone.............................................................................................................

205

Update Your Phone Firmware..........................................................................................

205

Update the Operating System..........................................................................................

207

Update Your Profile..........................................................................................................

207

Update Your PRL.............................................................................................................

207

Index.......................................................................................................................................

208

Table of Contents

xi

Get Started

This section gives you all the information you need to set up your phone and Sprint service the first time.

Your Phone at a Glance

Charge Your Phone

Activate Your Phone

Complete the Setup Application

Set Up Voicemail

Sprint Account Information and Help

Your Phone at a Glance

The following illustrations outline your phone’s primary external features, keys, and buttons.

Get Started

1

Front panel

Get Started

2

Back panel

FCC ID

Remove the back cover to check the phone’s FCC ID.

Charge Your Phone

Your phone comes with a non-removable battery. You must first charge the battery to begin setting up your phone.

1. Plug one end of the USB cable to the AC adapter.

Get Started

3

2.Plug the other end of the USB cable into the charger/accessory jack on the upper right side of your phone.

3.Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours.

Note: Your phone’s battery should have enough charge for the phone to turn on and find a signal, run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible.

4. Press and hold to turn the phone on.

If your phone is activated, it will turn on, search for service, and begin the setup application. If your phone is not yet activated, see Activate Your Phone for more information.

Activate Your Phone

Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.

If you purchased your phone at a Sprint Store, it is probably activated and ready to use.

If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically.

When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.

If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.

Activate on your computer:

Go to sprint.com/activate and complete the online instructions to activate your phone.

Activate on your phone:

Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.

Touch Activate to override auto-activation and start the manual activation wizard.

Get Started

4

Follow the onscreen prompts to complete the activation process.

To confirm activation, make a phone call. If your phone is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.

Tip:

Do not press

while the phone is being activated. Pressing

cancels the

 

activation process.

 

 

Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling 1-888-211-4727 from any other phone.

Complete the Setup Application

Once your phone has been turned on and activated, you will then be guided to the setup process. Touch Next or Skip to skip any of the screens.

Scheduled sync. Select manual or automatic synchronization of information. For more information, see Accounts & Sync.

Set up Wi-Fi network. Connect to a Wi-Fi network. For more information, see Wi-Fi.

Get an HTC Account. Create a new or sign in to your existing HTC Account. Sign in with your HTC Account to easily access HTC features, services, and content.

Tell HTC. Choose whether to allow HTC to collect anonymous data in the background about how you use your phone.

Use Google location. Turn on Google location services. For more information, see Location.

Set up your Dropbox account. Create a new or sign in to your Dropbox account and enjoy a free 25GB Dropbox space. See Dropbox for more information.

Set up accounts. Set up your email and social network accounts including Google, Exchange ActiveSync, Mail, Dropbox, Evernote for HTC Sense, Facebook, Flickr, Microsoft Hotmail, SkyDrive for HTC Sense, and HTC Watch. For more information, see Accounts & Sync.

Transfer my stuff. Transfer information from your old phone. You can do this at a later time. For more information, see Transfer Contacts from Your Old Phone.

Note: You do not need to sign up for a Google Account to use your phone. However, to download applications from Google Play or chat in Google Talk, you must link your phone to a Google Account.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.

Get Started

5

1.Touch > . (If your screen is locked, press to turn on the display and then drag the ring up to unlock the screen.)

2.Touch and hold to dial your voicemail number.

3.Follow the system prompts to:

Create your password.

Record your name announcement.

Record your greeting.

Note:

Voicemail Password – Sprint strongly recommends that you create a password

 

when setting up your voicemail to protect against unauthorized access. Without a

 

password, anyone who has access to your phone is able to access your voicemail

 

messages.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

Manage Your Account

Sprint Support Services

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account User Name and Password

If you are the account owner, you will create an account user name and password when you sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com.

Voicemail Password

You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password.

Data Services Password

With your Sprint phone, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.

Get Started

6

For more information, or to change your passwords, sign on to sprint.com or call Sprint Customer Service at 1-888-211-4727.

Manage Your Account

Manage your Sprint account from your computer, your Sprint phone, or any other phone.

Online: sprint.com

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Enroll in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

View available Sprint service plans and options.

Learn more about data services and other products like games, ringtones, screen savers, and more.

From Your Sprint Phone

1.Touch > .

2.Do any of the following:

Touch to check minute usage and account balance.

Touch to make a payment.

Touch to access a summary of your service plan or get answers to other questions.

From Any Other Phone

Sprint Customer Service: 1-888-211-4727.

Business Customer Service: 1-888-788-4727.

Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.

Sprint 411

Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

Get Started

7

There is a per-call charge to use Sprint 411, and you will be billed for airtime.

Touch > , and then touch

Sprint Operator Services

Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

Touch > , and then touch .

For more information or to see the latest in products and services, visit us online at sprint.com.

Get Started

8

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone.

Your Phone’s Layout

Turn Your Phone On and Off

Turn Your Screen On and Off

Touchscreen Navigation

Your Home Screen

Status and Notifications

Enter Text

Phone Basics

9

Your Phone’s Layout

The illustrations below outline your phone’s basic layout.

Front panel

Power Button lets you turn the phone on or off, turn the screen on or off, restart the phone, or switch your phone to airplane mode.

Earpiece lets you hear the caller and automated prompts.

Proximity sensor automatically switches the display screen off when you hold the phone near your face during a call. When activated, the proximity sensor does not affect the phone’s 3G, 4G, or Wi-Fi connection.

Important: If you want to use a screen protector, please don’t cover and block the proximity sensor. You can purchase the dedicated screen protector for your phone that already has a small opening for the sensor.

Back Key lets you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard.

Microphone allows other callers to hear you clearly when you are speaking to them.

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Home Key lets you display the main Home screen. When in standby mode, touch and hold to open the recently used applications window.

Recent Apps Key lets you select and return to recently opened apps.

Camera Key opens the Camera app.

Touchscreen lets you view and control all the features of your phone.

Volume Button allows you to adjust the ringer or media volume or adjust the voice volume during a call.

Front Indicator Light (LED) shows your phone’s status or pending notifications at a glance.

Front Camera allows you to take photos and videos or start a video call.

Back panel

Top Panel Cover covers the microSD card slot.

Kick Stand holds the phone sideways on a desk top so you can view photos and videos hands-free.

Speaker lets you hear the different ringers and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.

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Charger/Accessory Jack allows you to connect the phone charger or the USB cable (included).

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Flash helps illuminate subjects in low-light environments when the camera is focusing and capturing a photo or video.

Camera Lens lets you take pictures and videos.

3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Kick stand

Enjoy your photos and videos hands-free with the kick stand. Just flip the kick stand and then place the phone on a level and stable surface.

When you need to charge the phone, such as when you’re in the middle of a full-length movie, you can turn your phone to access the charger/accessory jack.

CAUTION! When you’re using the kick stand and charging the phone battery at the same time, do not apply excessive force on top of the phone to prevent the kick stand from retracting.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off, or how to restart the phone.

Turn Your Phone On

Press and hold .

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Turn Your Phone Off

1. Press and hold to open the Power options menu.

Note: When the screen is locked and you press , it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold to turn the phone off. See Turn Your Screen On and Off for details.

2. Touch Power off to turn the phone off.

Restart Your Phone

Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory. Make sure to save your work before restarting the phone.

1.Press and hold for about two seconds.

2.On the Power options menu, touch Restart.

3.In the Restart phone confirmation box, touch Restart.

Note: If the phone hangs and the touchscreen does not respond, press and hold for about 10 seconds to restart the phone.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.

Turn the Screen Off When Not in Use

To quickly turn the screen off, press . Pressing again or receiving an incoming call will turn on your phone screen and show the lock screen.

To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.

Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.

Turn the Screen On and Unlock It

Below are steps for how to unlock your phone’s screen.

1.To turn the screen on, press .

2.Flick the ring up to unlock the screen.

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Your Phone’s Lock Screen

Aside from protecting the phone’s screen from unwanted touches and presses, the lock screen also displays important information, updates, and messages at a glance, and provides shortcut icons to your favorite applications.

Unlock the Screen

Customize the Lock Screen

Unlock the Screen

Unlock the screen to receive an incoming call or to access your phone.

1.When the screen is off, press to show the lock screen.

2.Do any of the following:

Flick the ring up to unlock the screen. When you have an incoming call, flicking the ring up answers the call.

Drag a shortcut icon, a photo, or a message to the ring to unlock the screen and launch the related application.

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Note: If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Set Up Screen Lock.

Customize the Lock Screen

You can customize the lock screen style and change the shortcuts that appear on the lock screen.

1.Slide down the Notifications panel, and then touch > Personalize.

2.On the Display tab, touch Lock screen style.

3.Slide your finger left or right to choose a lock screen style.

4.Touch the lock screen style to see a preview. If you want to further customize it, touch

Settings.

5.Touch Apply.

Tip: The shortcuts on the lock screen are the same apps as the ones on your Home screen’s launch bar. To change them, you’ll have to replace the apps on the launch bar.

Touchscreen Navigation

Your phone’s touchscreen lets you control actions through a variety of touch gestures.

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Touch

When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply touch them with your finger.

Touch and Hold

To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.

Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

Drag

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts

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or message list.

Rotate

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touch Input Keyboard for more details.

Note: The Auto-rotate screen option in (Settings) > Display & gestures needs to be selected for the screen orientation to automatically change.

Pinch and Spread

“Pinch” the screen using your thumb and forefinger to zoom out, or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Two-finger Scrolling

In some applications that have sorting, like Mail or People, you can use two fingers to scroll the screen. The screen displays the sorting order, and you can easily scroll to the information you

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Sprint HTC EVO 4G LTE User Manual

want.

Press and Flick

On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.

Your Home Screen

The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more. Your Home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.

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