About Phone ............................................................................................................. 201
Copyright Information .............................................................................................................. 202
Index ....................................................................................................................................... 204
TOC ix
Get Started
This section gives you all the information you need to set up your phone and Sprint service for
the first time.
Your Phone at a Glance
The following illustration outlines your phone‟s primary external features and buttons.
Set Up Your Phone
You must first charge the phone.
1. Charge your phone.
Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
Get Started 1
Plug one end of the USB cable into the phone's Charger/Accessory Port and the
other end into an electrical outlet. The charge time varies depending upon the battery
level.
Note: Your phone„s battery should have enough charge for the phone to turn on and find a
signal, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
2. Press and hold the Power/Lock Button to turn the phone on. If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you‟re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
Get Started 2
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing
Power/Lock Button cancels the activation process.
Note: If you are having difficulty with activation, visit sprint.com/support.
Make Your First Call
Once your phone is activated, you can make phone calls.
1. Tap > .
2. Use the dialpad to enter a phone number.
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
3. Tap to dial the number.
Note: Your phone's battery should have enough charge for your phone to turn on and find a
signal, set up your voicemail, and make a call. You should fully charge your battery as soon as
possible.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Tap > .
2. Touch and hold .
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password - Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Get Started 3
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account username and password when you
sign on to sprint.com/mysprint. (Click Sign in/Register > Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com/mysprint.
Voicemail Password
You„ll create your voicemail password (or passcode) when you set up your voicemail. See Set
Up Your Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
Get Started 4
●Learn more about data services and other products like games, ringers, screensavers,
and more.
From Your Sprint Phone
● From the dial screen, tap to access a summary of your Sprint service
plan or get answers to other questions.
● From the dial screen, tap to make a payment.
● From the dial screen, tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From the dial screen, tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■ From the dial screen, tap .
For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 5
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Tip: Phone Software Upgrades – Updates to your phone„s software may become available from
time to time. Sprint will automatically upload critical updates to your phone. You can also use
the menu to check for and download updates. Tap > > System settings > System updates.
Your Phone Overview
The illustrations and descriptions below outline your phone‟s basic layout.
Front View
1. Proximity Sensor senses proximity towards other objects (such as your head) so that
touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective
case not authorized by LG.
2. Front-Facing Camera Lens allows you to take pictures and video of yourself. Also lets
you participate in video chats.
Phone Basics 6
3. Touchscreen displays all the information needed to operate your phone, such as the
applications, call status, the Contacts list, the date and time, and the signal and battery
strength.
4. Back Key returns to the previous screen. It also closes pop-up display items such as
menus and dialog boxes.
5. Home Key returns to the Home screen. If you're already viewing one of extension
canvases, it opens the central Home screen. Touch and hold to display recently used
applications.
6. Microphone Transmits your voice to the other caller and is used for voice-activated
functions.
7. 3.5mm Headset Jack allows you to plug in a headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
8. Menu Key allows you to access your phone's main functions menu from the Home
screen: Add apps & widgets, Theme, Home screen settings, Lock screen settings and
System settings. While using an application, tap to open a list of available options.
9. Apps Icon opens the Applications screen to view installed applications.
10. Notification LED flashes front notification LED when you receive notifications, such as
an incoming call, if you enable this feature.
11. Earpiece lets you hear the caller and automated prompts.
Phone Basics 7
Rear View
Note: The back cover of this product applies a “self-healing” technology, which self-repairs
minor scratches in just a few minutes. Minor scratches are those caused by ordinary and normal
use of the phone. Scratches caused by abrasive surface, misuse, including but not limited to
intentional scratches, and damages caused by a fall or dropping the product, may not disappear.
The “self-healing” results may vary depending on the extent of the damage as well as other
conditions. Any warranty on the “self-healing” is hereby expressly excluded.
CAUTION! The flexibility of this product is limited to withstand ordinary and normal use. This
phone may be bent flat up to 180 degrees for a limited period of time but should not be bent
inward. Damages caused by misuse, including but not limited to intentionally bending or
continually exerting force on the product, may lead to permanent damage to the display and/or
other parts and functions of the phone.
1. IR (infrared) LED uses infrared to communicate with devices using the QuickRemote
app.
2. Power/Lock Button locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and Turn on/off Airplane
mode. You can also quickly switch to Silent mode , Vibration mode or Sound
mode .
3. NFC Touch Point tap the back of your phone to an NFC tag or another NFC compatible
device in this location.
4. Charger/ Accessory Port allows you to connect the phone charger or an optional USB
cable.
Phone Basics 8
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
5. Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller‟s voice in speakerphone mode.
6. Volume Button allow you to adjust the ringer and media volumes, or to adjust the in-call
volume during a call.
7. LED flashes rear notification LED when you receive notifications, such as an incoming
call, if you enable this feature.
8. Flash helps you take pictures and video in dim lighting.
9. Back-Facing Camera Lens lets you take pictures and record videos.
10. Micro SIM card tray insert the micro SIM into this tray.
Plug & Pop
Plug & Pop allows you to quickly choose apps to use when plugging in an earphone or On-theGo device, such as a mouse or keyboard.
1. Plug in an earphone or OTG (On-the-Go) devices (e.g., mouse, keyboard, etc.).
2. The applications panel will display at the bottom of the screen and you can select an app
to run.
Note: You can edit the applications to display on the panel and set not to show the applications
panel.
To access this menu, tap > > System settings > Accessory > QuickWindow case, USB storage Plug & Pop or EarphonePlug & Pop. Select the applications you want to make
available or tap the switch to activate or deactivate the feature.
Turn Your Phone On and Off
Turn your phone on and off and wake-up the screen by using the Power/Lock Button .
Phone Basics 9
Turn Your Phone On
■ Press and hold the Power/Lock Button .
Once your phone is on, it may display “Searching for Service.” When your phone finds a signal,
it enters standby mode – the phone„s idle state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your phone automatically returns to standby
mode.
In Power Save mode, your phone searches for a signal periodically without your intervention.
You can also initiate a search for Sprint service by pressing any key (when your phone is turned
on).
Tip: The Power Save feature conserves your battery power when you are in an area where
there is no signal.
Turn Your Phone Off
1. Press and hold the Power/Lock Button for two seconds until you see the Phone
options on the display screen.
2. Tap Power off and then tap OK to power off the phone.
Your screen remains blank while your phone is off (unless the battery is charging).
Wake Up the Screen
If you don„t use the phone for a while, the screen and backlight will shut off to conserve battery
power.
1. Press the Power/Lock Button . Your lock screen will appear. See Lock Screen.
2. Swipe the screen to any direction to unlock it. The last screen you were working on
opens. (This is the default lock screen.)
Turn Your Screen On and Off
You can set the phone to turn the screen on or off by quickly double-tapping the screen.
Turn the Screen On
1. Double-tap the center of the Lock screen to turn the screen on.
2. Unlock the screen.
Phone Basics 10
Turn the Screen Off
1. Double-tap an empty area of the Home screen or the Status Bar.
2. The screen will turn off.
Note: If Knock Code is in use and KnockON is activated, the KnockON feature will only support
turning the screen off.
Note: Double tap on the center area of the screen. If you tap on the bottom or the top area, the
recognition rate may decrease.
You can use Screen on/off in the small window when using the QuickWindow Case. To activate
or deactivate the feature, tap > > System settings > Gestures > Screen on/off.
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your
phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1.
■ Press the Power/Lock Button .
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Phone Basics 11
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set an unlock requirement (such as a
pattern, PIN, or password) that will need to be entered to unlock it.
Unlock Your Screen Using the Knock Code Feature
The Knock Code feature allows you to create your own unlock code using a combination of
knocks (or taps) on the screen.
To activate the Knock Code feature:
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen.
3. Tap Select screen lock and tap Knock Code.
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set a knock code.
Note: You have to create a Backup PIN as a safety measure in case you forget your unlock
sequence.
To unlock the phone using Knock Code:
1. While the screen is off, tap the same sequence you established anywhere on the screen.
The Home screen will be accessed directly.
Phone Basics 12
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a
single touch and to easily scroll through long lists. Simply slide up and down through the display
with your fingertip.
Your touchscreen provides an excellent way to interact with and use your Android phone. With
the touch of your finger, you can access available applications, make menu selections, and
access data saved to your phone. The following terms are used for describing the different
available actions using the touchscreen:
●Tap: A single finger tap selects items, links, shortcuts and letters on the on-screen
keyboard.
●Touch and hold: Touch and hold an item on the screen by touching it and not lifting
your finger until an action occurs. For example, to open a contact‟s available options,
touch and hold the contact in the Contacts list until the context menu opens.
●Drag: Touch and hold an item for a moment and then, without lifting your finger, move
your finger on the screen until you reach the target position. You can drag items on the
Home screen to reposition them, as described in Add and Remove Widgets on the
Home Screen, or drag the Notifications Panel open, as described in Notifications Panel.
●Swipe or slide: To swipe or slide, quickly move your finger across the surface of the
screen without pausing when you first touch it (so you don‟t drag an item instead). For
example, you can slide the screen up or down to scroll through a list, or browse through
the different Home screens by swiping from left to right (and vice versa).
●Double-tap: Double-tap to zoom on a web page or a map. For example, quickly double-
tap a section of a web page to adjust that section to fit the width of the screen. You can
also double-tap to zoom in and out when taking a picture (using the Camera), and when
using Maps.
Phone Basics 13
●Pinch-to-Zoom: Use your index finger and thumb in a pinch or spread motion to zoom
in or out when using the Browser, Maps, or browsing pictures.
●Rotate the screen: From many applications and menus, the orientation of the screen
adjusts to the phone‟s physical orientation. (See Change the Screen Orientation.)
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you„ve selected. Once you set it up, you can easily put your phone in Guest
mode by drawing the guest pattern on the Lock screen that you set, which is different from your
normal unlock pattern.
Note: Guests can also use applications that your selected applications link to.
Setting Up Guest Mode
This section teaches you how to set up Guest Mode if another person uses your phone.
1. Tap > > System settings > Guest mode.
2. Tap Set pattern, then set the pattern you want to use to put your device in Guest mode.
3. Tap Set apps to view which apps can be accessed in Guest mode. Tap the Add icon
in the upper right corner of the screen to change the Guest apps list.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
Tap OK when all of the checkboxes are set as you want.
4. Tap at the top right corner to activate Guest Mode.
Phone Basics 14
If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your
normal lock screen pattern as necessary.
Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able
set the unlock pattern.
Using Guest Mode
After you„ve set up and enabled Guest mode, lock the screen so that you can enter your Guest
mode pattern. The Guest mode Home screen is displayed with only the apps you„ve selected for
guest access. To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: Guest mode is automatically disabled if your lock sequence is changed from Pattern.
Otherwise, manually disable it if you no longer want to allow guest access.
Hardware Key Control Mode
If your phone display is damaged or broken, you can answer an incoming call, end a call, or turn
off an alarm using the hardware keys.
1. Turn your phone off.
2. Press and hold the Power/Lock Key and the Volume Keys at the same
time for more than 6 seconds to enter the Hardware key control mode.
3. Press the Volume Keys to scroll to the desired option, then press the Power/Lock Key to confirm.
Answer call: Press the Volume Keys at the same time.
Stop alarm: When an alarm rings, press and hold the Volume Up Key or Volume
Down Key to stop the alarm.
Note: If you use your phone with a broken display glass, your phone can break even more or
you can be injured. Make sure to visit the LG authorized service center to get your phone
repaired.
Battery and Charger
Sprint-approved or LG-approved batteries and accessories can be found at Sprint Stores or
through LG, or call 1-866-866-7509 to order. They„re also available at www.sprint.com.
Non-Removable Battery
Your phone has an internal, rechargeable battery that should be replaced only by LG or an
authorized LG repair center. You should never try to open or take apart this phone yourself.
Opening the phone can cause damage that will void your warranty.
Phone Basics 15
Battery Capacity
Your phone is equipped with a Li-pol (embedded) battery. It allows you to recharge your battery
before it is fully drained. The battery provides up to 29 hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon blinks. When there are
approximately two minutes of talk time left, the phone can sound an audible alert and then turn
off.
Note: Long backlight settings, searching for service, using vibrate mode, browser use, and other
variables may reduce the battery„s talk and standby times.
Tip: Watch your phone's battery level indicator and charge the battery before it runs out of
power.
Charge the Battery
Keeping track of your battery's charge is important. If your battery level becomes too low, your
phone automatically turns off and you will lose any information you were just working on.
1. Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
2. Plug one end of the USB cable into the phone's Charger/Accessory Port and the other
end into an electrical outlet. The charge time varies depending upon the battery level.
Battery Temperature Protection
Though extremely rare, if the battery becomes overheated, the phone will automatically turn off.
Charge with USB
You can use your computer to charge your phone. To be able to charge with the USB cable,
you need to install the necessary USB drivers on your computer first. Connect one end of the
USB cable to the Charger/Accessory Port on your phone and connect the other end to a USB
port on your computer. It is best to use the rear USB port when connecting to a desktop
computer. The USB hub should be powered by an external power source.
Note: Low-power USB ports are not supported, such as the USB port on your keyboard or buspowered USB hub.
The LG USB Driver is downloadable from the following site: http://www.lg.com/us/ > Select
Phone Basics 16
SUPPORT. In the Search box next to SEARCH PRODUCT SUPPORT, enter the model name
or name and click SEARCH. Click the model. On the PRODUCT SUPPORT page, click on
Software Update & Drivers.
Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.
Extend Your Battery Life
You can extend your battery's life between charges by turning off features that run in the
background. You can also monitor how applications and system resources consume battery
power.
● Reduce your Screen timeout setting.
● Turn Bluetooth off when not in use.
● Turn Wi-Fi off when not in use.
● Deactivate the GPS when not needed. Most applications using this function will
periodically query the GPS satellites for your current location; each query drains your
battery.
●Do not wait until your battery is completely depleted before charging your phone.
Repeating this process of a complete discharge and recharge can over time reduce the
storage capacity of any battery.
● Turn off Automatic application sync.
● Check the Running Services and close any unnecessary applications.
Battery Charge Level
Tap > > System settings > Battery.
The battery status (charging or discharging) and level (as a percentage of fully charged) are
displayed.
Monitor and Control Battery Use
The Battery use screen shows which applications consume the most battery power. You can
also use it to turn off applications that you„ve downloaded if they are consuming too much power.
Tap > > System settings > Battery > tap the battery image.
Tap any of the listed items for more options.
Phone Basics 17
Phone Function Keys
Your phone comes equipped with three main function buttons that can be used on any screen to
access added functions.
Menu Key
The Menu Key activates an available menu function for the current screen or application. When
on the Home screen, tap to view the following options:
● Add apps & widgets allow you to add apps and widgets to the Home screen.
● Theme allows you to change the theme.
● Home screen settings provides direct access to the phone's Home screen settings
menu. (See Home Screen.)
●Lock screen settings provides direct access to the phone's lock screen settings menu.
(See Lock Screen.)
●System settings provides quick access to the phone's Settings menu. (See Settings.)
Work with Menus
There are two Android menu types, Options menus and Context menus.
Options Menus
Options menus contain tools that apply to the activities of the current screen or application, not
to any specific item on the screen. To open the available options menu, tap .
Note: Not all applications have Options menus; if you tap on a screen that has no Options
menu, nothing will happen.
Phone Basics 18
Context Menus
Context menus contain options that apply to a specific item on the screen. To open a Context
menu, touch and hold an item on the screen. Not all items have Context menus. If you touch
and hold an item that has no Context menu, nothing will happen.
Select Menu Items
To select a menu or option, simply tap it. If there are more menus/options than can fit in a
screen, slide the screen up to display more menus/options.
For example, to set the phone to play tones when dialing numbers on the dial pad:
1. Tap > .
2. Tap System settings.
3. Tap Sound.
4. Slide the screen up to display more menus.
5. Tap Touch feedback & system.
6. Tap Dial pad touch tones to checkmark it.
For the purposes of this guide, the above steps condense into:
■ Tap > > System settings > Sound > Touch feedback & system > Dial
pad touch tones.
Back Up Within a Menu
■ Tap to back up within a menu.
Phone Basics 19
– or –
■ Tap to return to the Home screen.
Notifications Panel
Notification icons report the arrival of new messages, calendar events, alarms, as well as
ongoing events, such as when you are on a call.
When you receive a notification, text appears briefly and the notification icon will be displayed in
the Status Bar. For descriptions of the various notification icons, see Status Bar.
You can open the Notifications Panel to view a list of all recent notifications. Depending on your
settings, you may hear a notification sound and the phone may vibrate.
Note: Adjusting sound volume and other general notifications settings is described in Sound
Settings.
Applications whose activities produce notifications, such as Gmail and HangoutsTM, have their
own settings, which you can use to configure whether, and how, they send notifications. See the
sections on those applications for details.
Open Notifications
■ Touch and drag the Status Bar to the bottom of the screen.
The Notifications Panel displays the Quick Settings and a list of your current notifications,
organized into ongoing and event-based notifications.
Respond to Notifications
1. Open the Notifications Panel. Your current notifications are listed in the panel, each with
a brief description.
2. Tap a notification to view it. The Notifications Panel will close and the application that
corresponds to your response will open.
For example, new voicemail notifications dial your voicemail box, and network disconnect
notifications open the list of configured networks so you can reconnect.
Clear Notifications
1. Open the Notifications Panel.
2. Tap at the top right of the panel.
All event-based notifications will be cleared; ongoing notifications will remain in the list.
Phone Basics 20
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