User Guide
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Activate Your Phone ........................................................................................................... 2
Make Your First Call ................................ ........................................................................... 3
Set Up Your Voicemail ........................................................................................................ 3
Sprint Account Information and Help ................................................................................... 4
Sprint Account Passwords ........................................................................................... 4
Manage Your Account ................................................................................................. 4
Sprint Support Services ............................................................................................... 5
Phone Basics ............................................................................................................................. 6
Your Phone Overview ......................................................................................................... 6
Plug & Pop .......................................................................................................................... 9
Turn Your Phone On and Off .............................................................................................. 9
Turn Your Screen On and Off ............................................................................................10
Lock and Unlock Your Phone .............................................................................................11
Unlock Your Screen Using the Knock Code Feature ..........................................................12
Touchscreen Navigation ....................................................................................................13
Guest Mode ................................................................ .......................................................14
Setting Up Guest Mode ..............................................................................................14
Using Guest Mode ......................................................................................................15
Hardware Key Control Mode ..............................................................................................15
Battery and Charger...........................................................................................................15
Extend Your Battery Life .............................................................................................17
Phone Function Keys .........................................................................................................18
Menu Key ...................................................................................................................18
Work with Menus ................................................................................................ ........18
Notifications Panel ......................................................................................................20
Home Key ...................................................................................................................21
Back Key ....................................................................................................................21
TOC i
Your Home Screen ............................................................................................................21
Home Screen ..............................................................................................................21
Extended Home Screen ..............................................................................................22
Use the Applications Key ............................................................................................23
Applications: How to View, Open and Switch ..............................................................23
Applications ................................................................................................................25
Customize Your Home Screen....................................................................................28
Add and Remove Widgets on the Home Screen .........................................................29
Change the Phone's Wallpaper ..................................................................................30
Customize Applications Icons on the Home Screen ....................................................30
Access Recently-Used Applications ............................................................................31
Slide Aside .................................................................................................................31
Home Screen Clean View ...........................................................................................32
Quick Access ..............................................................................................................33
Change the Screen Orientation...................................................................................33
Status Bar ..........................................................................................................................33
Enter Text With the On-screen Keyboard ...........................................................................36
Tips for Editing Text ....................................................................................................39
Search Your Phone and the Web .......................................................................................40
Phone and Web Search Using Text Entry ...................................................................40
Phone and Web Search Using Voice Command .........................................................41
Using Clip Tray ..................................................................................................................41
Text Link ............................................................................................................................41
Phone Calls ..............................................................................................................................43
HD™ Voice ........................................................................................................................43
Make Phone Calls ..............................................................................................................43
Call Using the Phone Dialer ........................................................................................43
Dialing Options ...........................................................................................................44
Missed Call Notification ..............................................................................................45
Call Emergency Numbers ...........................................................................................45
In-Call Options ............................................................................................................46
Dial and Save Phone Numbers With Pauses ..............................................................46
Dial From the Contacts List .........................................................................................47
TOC ii
Use Direct Dialing .......................................................................................................47
Plus (+) Code Dialing ..................................................................................................47
Receive Phone Calls ..........................................................................................................48
Visual Voicemail ................................................................................................................49
Set Up Visual Voicemail..............................................................................................49
Review Visual Voicemail .............................................................................................49
Listen to Multiple Voicemail Messages .......................................................................50
Visual Voicemail Options ................................................................ ............................50
Configure Visual Voicemail Settings ...........................................................................51
Change Your Main Greeting via the Voicemail Menu ..................................................52
Edit the Display Name via the Voicemail Menu ...........................................................52
Voicemail(Traditional) ........................................................................................................52
Set Up Voicemail ................................................................................................ ........52
Voicemail Notification .................................................................................................53
Retrieve Your Voicemail Messages ............................................................................53
Phone Call Options ............................................................................................................54
Caller ID .....................................................................................................................54
Call Waiting ................................................................................................................54
3-way Calling ..............................................................................................................55
Call Forwarding ..........................................................................................................55
In-call Options .............................................................................................................56
Set Up Speed Dialing .........................................................................................................57
Call Logs ............................................................................................................................58
Save a Phone Number .......................................................................................................60
Find a Phone Number ........................................................................................................60
Text-to-Speech ..................................................................................................................61
Contacts....................................................................................................................................62
Get Started with Contacts ..................................................................................................62
Add a Contact ....................................................................................................................63
Add a Contact to Your Favorites ........................................................................................64
Edit a Contacts Entry .........................................................................................................64
Communicate with Your Contacts ......................................................................................67
Import, Export, and Share Contacts ...................................................................................69
TOC iii
Import Contacts From Your Internal Storage ...............................................................69
Export Contacts to Your Internal Storage ....................................................................69
Share a Contact ..........................................................................................................69
Joining and Separating Contacts ................................................................................70
Accounts and Messaging ..........................................................................................................71
Gmail .................................................................................................................................71
Create a Google Account ............................................................................................71
Sign In to Your Google Account ..................................................................................71
Access Gmail ..............................................................................................................72
Send a Gmail Message ..............................................................................................74
Read and Reply to Gmail Messages ...........................................................................75
Change Gmail Settings ...............................................................................................77
Email .................................................................................................................................78
Add an Email Account (POP3 or IMAP) ......................................................................79
Corporate Email (Outlook) ..........................................................................................80
Open Email .................................................................................................................81
Create and Send Email ...............................................................................................81
Reply to or Delete an Email Message .........................................................................82
Configure and Sync Corporate Email Settings ............................................................82
Text and Multimedia Messaging.........................................................................................85
Compose Text Messages ...........................................................................................85
Read and Reply to Text Messages .............................................................................85
Send a Multimedia Message (MMS) ...........................................................................86
Save and Resume a Draft Message ...........................................................................87
Managing Message Conversations .............................................................................87
Delete Messages ........................................................................................................89
Text and Multimedia Message Options .......................................................................90
Social Networking Accounts ...............................................................................................92
Facebook ....................................................................................................................92
Google Hangouts ........................................................................................................92
Synchronize Accounts .......................................................................................................93
Synchronize Your Google Account .............................................................................93
Synchronize Your Corporate Account ................................................................ .........94
TOC iv
Apps and Entertainment ............................................................................................................96
Google Play Store ..............................................................................................................96
Sprint ID .............................................................................................................................97
Sprint Applications .............................................................................................................98
Music .................................................................................................................................99
Google Play Music ......................................................................................................99
Music Player ...............................................................................................................99
Back Up Your Downloaded Music Files .................................................................... 100
YouTube .......................................................................................................................... 101
GPS Navigation ............................................................................................................... 101
Google Maps™ ......................................................................................................... 101
Scout™ by Telenav .................................................................................................. 103
Web and Data ......................................................................................................................... 105
Connect Wi-Fi .................................................................................................................. 105
Turn Wi-Fi On and Connect to a Network ................................................................. 105
Add a Wi-Fi Network ................................................................................................. 106
Wi-Fi Direct ............................................................................................................... 107
4G ............................................................................................................................ 107
Your User Name ....................................................................................................... 108
Launch a Web Connection ........................................................................................ 108
Browser ........................................................................................................................... 108
Learn to Navigate the Browser ................................................................................. 108
Go to a Specific Website........................................................................................... 110
Browser Menu .......................................................................................................... 110
Adjust Browser Settings ............................................................................................ 111
Create Website Settings ........................................................................................... 112
Create Bookmarks .................................................................................................... 112
Data Services General Information (Sprint Spark LTE and 3G Networks) ........................ 113
Sprint Spark LTE ...................................................................................................... 113
Virtual Private Networks (VPN) ........................................................................................ 114
Prepare Your Phone for VPN Connection ................................................................. 114
Set Up Secure Credential Storage ............................................................................ 114
Add a VPN Connection ............................................................................................. 114
TOC v
Connect to or Disconnect From a VPN ..................................................................... 115
Camera and Video .................................................................................................................. 116
Take Pictures ................................................................................................................... 116
Camera Settings ....................................................................................................... 116
Multi-point Autofocus ................................................................................................ 118
Super Zooming ......................................................................................................... 118
Shot & Clear ............................................................................................................. 118
View Your Pictures ................................................................................................... 119
Gallery Options ......................................................................................................... 119
Assign Pictures ......................................................................................................... 120
Record Videos ................................................................................................................. 121
Video Settings .......................................................................................................... 121
Dual Recording ......................................................................................................... 122
Tracking Zoom .......................................................................................................... 123
Audio Zoom .............................................................................................................. 124
Tracking Focus ......................................................................................................... 124
Video Gallery Options ................................................................ ............................... 125
Live Zoom ................................................................................................................. 126
Dual Play .................................................................................................................. 126
Video Editor ................................................................ ..................................................... 127
Tools and Calendar ................................................................................................................. 129
QuickTheater ................................................................................................................... 129
QSlide .............................................................................................................................. 129
QuickMemo ..................................................................................................................... 130
QuickRemote ................................................................................................................... 131
QuickTranslator ............................................................................................................... 133
VuTalk ............................................................................................................................. 134
Voice Mate ....................................................................................................................... 136
Voice Command .............................................................................................................. 137
Dual Window.................................................................................................................... 137
Notebook ......................................................................................................................... 138
Calendar .......................................................................................................................... 140
Change Calendar View ............................................................................................. 140
TOC vi
View Event Details .................................................................................................... 143
Create an Event ........................................................................................................ 143
Edit or Delete an Event ............................................................................................. 144
Set an Event Reminder ............................................................................................. 144
Respond to an Event Reminder ................................................................................ 145
Display and Synchronize Calendars ......................................................................... 145
Change Calendar Settings ........................................................................................ 145
Folders............................................................................................................................. 146
Alarm/Clock ..................................................................................................................... 147
Tasks ............................................................................................................................... 149
Calculator ........................................................................................................................ 151
Bluetooth ......................................................................................................................... 152
Turn Bluetooth On and Off ........................................................................................ 152
Bluetooth Settings Menu ........................................................................................... 152
Pairing Bluetooth Devices ......................................................................................... 153
Send Items via Bluetooth .......................................................................................... 154
Disconnect Bluetooth Connection During an Active Call ........................................... 155
SmartShare ..................................................................................................................... 155
Enjoy Content Via a Variety of Devices ..................................................................... 155
Enjoy Content from Nearby Devices ......................................................................... 156
Using Content from the Cloud ................................................................................... 157
Transfer User Contents From an Android Phone to Your LG G Flex ................................ 157
Transfer Via PC or Laptop ........................................................................................ 158
Transfer Via Bluetooth Connection ........................................................................... 158
Transfer Via Cloud Storage ...................................................................................... 159
Settings ................................................................................................................................... 161
Wireless Networks ........................................................................................................... 161
Airplane Mode .......................................................................................................... 161
Wi-Fi Settings ........................................................................................................... 162
Bluetooth Settings..................................................................................................... 162
Mobile Data .............................................................................................................. 162
Call Settings .................................................................................................................... 162
Voicemail Settings .................................................................................................... 162
TOC vii
Smart Dialing ............................................................................................................ 162
North American Dialing ............................................................................................. 162
International Dialing .................................................................................................. 163
Incoming Voice Call Pop-up ...................................................................................... 163
Call Reject ................................................................................................................ 163
Decline with Message ................................................................ ............................... 163
Privacy Keeper ......................................................................................................... 163
Auto Answer ............................................................................................................. 164
TTY Mode ................................................................................................................. 164
Hearing Aids ............................................................................................................. 164
Proximity Sensor ...................................................................................................... 165
Voice Enhancement .................................................................................................. 165
Save Unknown Numbers ................................................................ .......................... 165
Power Button Ends Call ............................................................................................ 165
Roaming Settings ............................................................................................................ 165
Roaming Mode ......................................................................................................... 166
Roaming Guard ........................................................................................................ 167
Data Roam Guard..................................................................................................... 167
Share & Connect ............................................................................................................. 168
NFC Settings ............................................................................................................ 168
Android Beam ........................................................................................................... 168
SmartShare Beam .................................................................................................... 168
Media Server ............................................................................................................ 169
Miracast .................................................................................................................... 169
Wireless Storage ...................................................................................................... 169
More Settings................................................................................................................... 169
USB Tethering .......................................................................................................... 170
Wi-Fi Hotspot ............................................................................................................ 170
Bluetooth Tethering .................................................................................................. 171
Mobile Networks Settings ......................................................................................... 171
VPN Settings ............................................................................................................ 172
Device Settings ................................................................................................................ 172
Sound Settings ......................................................................................................... 172
TOC viii
Ringtone & Vibration Settings ................................................................................... 173
Display Settings ........................................................................................................ 176
Home Screen ............................................................................................................ 181
Lock Screen.............................................................................................................. 182
Gestures ................................................................................................................... 186
One-handed Operation ............................................................................................. 189
Storage ................................ ................................................................ ..................... 190
Battery ...................................................................................................................... 190
Apps ......................................................................................................................... 190
Multitasking............................................................................................................... 191
Tap & Pay ................................................................................................................. 192
Personal Settings ............................................................................................................. 192
Accounts & Sync ...................................................................................................... 192
Cloud ........................................................................................................................ 192
Guest Mode .............................................................................................................. 193
Location .................................................................................................................... 193
Security .................................................................................................................... 194
Language & Input Settings ........................................................................................ 195
Backup & Reset ........................................................................................................ 195
System Settings ................................................................................................ ............... 197
Date & Time .............................................................................................................. 197
Accessibility .............................................................................................................. 197
PC Connection ......................................................................................................... 199
Accessory ................................................................................................................. 199
Activate This Device ................................................................................................. 200
System Updates ....................................................................................................... 200
Printing ..................................................................................................................... 201
About Phone ............................................................................................................. 201
Copyright Information .............................................................................................................. 202
Index ....................................................................................................................................... 204
TOC ix
Get Started
This section gives you all the information you need to set up your phone and Sprint service for
the first time.
Your Phone at a Glance
The following illustration outlines your phone‟s primary external features and buttons.
Set Up Your Phone
You must first charge the phone.
1. Charge your phone.
Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
Get Started 1
Plug one end of the USB cable into the phone's Charger/Accessory Port and the
other end into an electrical outlet. The charge time varies depending upon the battery
level.
Note: Your phone„s battery should have enough charge for the phone to turn on and find a
signal, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
2. Press and hold the Power/Lock Button to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you‟re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
Get Started 2
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing
Power/Lock Button cancels the activation process.
Note: If you are having difficulty with activation, visit sprint.com/support.
Make Your First Call
Once your phone is activated, you can make phone calls.
1. Tap > .
2. Use the dialpad to enter a phone number.
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
3. Tap to dial the number.
Note: Your phone's battery should have enough charge for your phone to turn on and find a
signal, set up your voicemail, and make a call. You should fully charge your battery as soon as
possible.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Tap > .
2. Touch and hold .
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password - Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Get Started 3
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account username and password when you
sign on to sprint.com/mysprint. (Click Sign in/Register > Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com/mysprint.
Voicemail Password
You„ll create your voicemail password (or passcode) when you set up your voicemail. See Set
Up Your Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
Get Started 4
● Learn more about data services and other products like games, ringers, screensavers,
and more.
From Your Sprint Phone
● From the dial screen, tap to access a summary of your Sprint service
plan or get answers to other questions.
● From the dial screen, tap to make a payment.
● From the dial screen, tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From the dial screen, tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■ From the dial screen, tap .
For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 5
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Tip: Phone Software Upgrades – Updates to your phone„s software may become available from
time to time. Sprint will automatically upload critical updates to your phone. You can also use
the menu to check for and download updates. Tap > > System settings > System
updates.
Your Phone Overview
The illustrations and descriptions below outline your phone‟s basic layout.
Front View
1. Proximity Sensor senses proximity towards other objects (such as your head) so that
touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective
case not authorized by LG.
2. Front-Facing Camera Lens allows you to take pictures and video of yourself. Also lets
you participate in video chats.
Phone Basics 6
3. Touchscreen displays all the information needed to operate your phone, such as the
applications, call status, the Contacts list, the date and time, and the signal and battery
strength.
4. Back Key returns to the previous screen. It also closes pop-up display items such as
menus and dialog boxes.
5. Home Key returns to the Home screen. If you're already viewing one of extension
canvases, it opens the central Home screen. Touch and hold to display recently used
applications.
6. Microphone Transmits your voice to the other caller and is used for voice-activated
functions.
7. 3.5mm Headset Jack allows you to plug in a headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
8. Menu Key allows you to access your phone's main functions menu from the Home
screen: Add apps & widgets, Theme, Home screen settings, Lock screen settings and
System settings. While using an application, tap to open a list of available options.
9. Apps Icon opens the Applications screen to view installed applications.
10. Notification LED flashes front notification LED when you receive notifications, such as
an incoming call, if you enable this feature.
11. Earpiece lets you hear the caller and automated prompts.
Phone Basics 7
Rear View
Note: The back cover of this product applies a “self-healing” technology, which self-repairs
minor scratches in just a few minutes. Minor scratches are those caused by ordinary and normal
use of the phone. Scratches caused by abrasive surface, misuse, including but not limited to
intentional scratches, and damages caused by a fall or dropping the product, may not disappear.
The “self-healing” results may vary depending on the extent of the damage as well as other
conditions. Any warranty on the “self-healing” is hereby expressly excluded.
CAUTION! The flexibility of this product is limited to withstand ordinary and normal use. This
phone may be bent flat up to 180 degrees for a limited period of time but should not be bent
inward. Damages caused by misuse, including but not limited to intentionally bending or
continually exerting force on the product, may lead to permanent damage to the display and/or
other parts and functions of the phone.
1. IR (infrared) LED uses infrared to communicate with devices using the QuickRemote
app.
2. Power/Lock Button locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and Turn on/off Airplane
mode. You can also quickly switch to Silent mode , Vibration mode or Sound
mode .
3. NFC Touch Point tap the back of your phone to an NFC tag or another NFC compatible
device in this location.
4. Charger/ Accessory Port allows you to connect the phone charger or an optional USB
cable.
Phone Basics 8
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
5. Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller‟s voice in speakerphone mode.
6. Volume Button allow you to adjust the ringer and media volumes, or to adjust the in-call
volume during a call.
7. LED flashes rear notification LED when you receive notifications, such as an incoming
call, if you enable this feature.
8. Flash helps you take pictures and video in dim lighting.
9. Back-Facing Camera Lens lets you take pictures and record videos.
10. Micro SIM card tray insert the micro SIM into this tray.
Plug & Pop
Plug & Pop allows you to quickly choose apps to use when plugging in an earphone or On-theGo device, such as a mouse or keyboard.
1. Plug in an earphone or OTG (On-the-Go) devices (e.g., mouse, keyboard, etc.).
2. The applications panel will display at the bottom of the screen and you can select an app
to run.
Note: You can edit the applications to display on the panel and set not to show the applications
panel.
To access this menu, tap > > System settings > Accessory > QuickWindow case,
USB storage Plug & Pop or Earphone Plug & Pop. Select the applications you want to make
available or tap the switch to activate or deactivate the feature.
Turn Your Phone On and Off
Turn your phone on and off and wake-up the screen by using the Power/Lock Button .
Phone Basics 9
Turn Your Phone On
■ Press and hold the Power/Lock Button .
Once your phone is on, it may display “Searching for Service.” When your phone finds a signal,
it enters standby mode – the phone„s idle state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your phone automatically returns to standby
mode.
In Power Save mode, your phone searches for a signal periodically without your intervention.
You can also initiate a search for Sprint service by pressing any key (when your phone is turned
on).
Tip: The Power Save feature conserves your battery power when you are in an area where
there is no signal.
Turn Your Phone Off
1. Press and hold the Power/Lock Button for two seconds until you see the Phone
options on the display screen.
2. Tap Power off and then tap OK to power off the phone.
Your screen remains blank while your phone is off (unless the battery is charging).
Wake Up the Screen
If you don„t use the phone for a while, the screen and backlight will shut off to conserve battery
power.
1. Press the Power/Lock Button . Your lock screen will appear. See Lock Screen.
2. Swipe the screen to any direction to unlock it. The last screen you were working on
opens. (This is the default lock screen.)
Turn Your Screen On and Off
You can set the phone to turn the screen on or off by quickly double-tapping the screen.
Turn the Screen On
1. Double-tap the center of the Lock screen to turn the screen on.
2. Unlock the screen.
Phone Basics 10
Turn the Screen Off
1. Double-tap an empty area of the Home screen or the Status Bar.
2. The screen will turn off.
Note: If Knock Code is in use and KnockON is activated, the KnockON feature will only support
turning the screen off.
Note: Double tap on the center area of the screen. If you tap on the bottom or the top area, the
recognition rate may decrease.
You can use Screen on/off in the small window when using the QuickWindow Case. To activate
or deactivate the feature, tap > > System settings > Gestures > Screen on/off.
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your
phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1.
■ Press the Power/Lock Button .
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Phone Basics 11
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set an unlock requirement (such as a
pattern, PIN, or password) that will need to be entered to unlock it.
Unlock Your Screen Using the Knock Code Feature
The Knock Code feature allows you to create your own unlock code using a combination of
knocks (or taps) on the screen.
To activate the Knock Code feature:
1. Tap > > System settings.
2. From the DEVICE section, tap Lock screen.
3. Tap Select screen lock and tap Knock Code.
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set a knock code.
Note: You have to create a Backup PIN as a safety measure in case you forget your unlock
sequence.
To unlock the phone using Knock Code:
1. While the screen is off, tap the same sequence you established anywhere on the screen.
The Home screen will be accessed directly.
Phone Basics 12
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a
single touch and to easily scroll through long lists. Simply slide up and down through the display
with your fingertip.
Your touchscreen provides an excellent way to interact with and use your Android phone. With
the touch of your finger, you can access available applications, make menu selections, and
access data saved to your phone. The following terms are used for describing the different
available actions using the touchscreen:
● Tap: A single finger tap selects items, links, shortcuts and letters on the on-screen
keyboard.
● Touch and hold: Touch and hold an item on the screen by touching it and not lifting
your finger until an action occurs. For example, to open a contact‟s available options,
touch and hold the contact in the Contacts list until the context menu opens.
● Drag: Touch and hold an item for a moment and then, without lifting your finger, move
your finger on the screen until you reach the target position. You can drag items on the
Home screen to reposition them, as described in Add and Remove Widgets on the
Home Screen, or drag the Notifications Panel open, as described in Notifications Panel.
● Swipe or slide: To swipe or slide, quickly move your finger across the surface of the
screen without pausing when you first touch it (so you don‟t drag an item instead). For
example, you can slide the screen up or down to scroll through a list, or browse through
the different Home screens by swiping from left to right (and vice versa).
● Double-tap: Double-tap to zoom on a web page or a map. For example, quickly double-
tap a section of a web page to adjust that section to fit the width of the screen. You can
also double-tap to zoom in and out when taking a picture (using the Camera), and when
using Maps.
Phone Basics 13
● Pinch-to-Zoom: Use your index finger and thumb in a pinch or spread motion to zoom
in or out when using the Browser, Maps, or browsing pictures.
● Rotate the screen: From many applications and menus, the orientation of the screen
adjusts to the phone‟s physical orientation. (See Change the Screen Orientation.)
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you„ve selected. Once you set it up, you can easily put your phone in Guest
mode by drawing the guest pattern on the Lock screen that you set, which is different from your
normal unlock pattern.
Note: Guests can also use applications that your selected applications link to.
Setting Up Guest Mode
This section teaches you how to set up Guest Mode if another person uses your phone.
1. Tap > > System settings > Guest mode.
2. Tap Set pattern, then set the pattern you want to use to put your device in Guest mode.
3. Tap Set apps to view which apps can be accessed in Guest mode. Tap the Add icon
in the upper right corner of the screen to change the Guest apps list.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
Tap OK when all of the checkboxes are set as you want.
4. Tap at the top right corner to activate Guest Mode.
Phone Basics 14
If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your
normal lock screen pattern as necessary.
Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able
set the unlock pattern.
Using Guest Mode
After you„ve set up and enabled Guest mode, lock the screen so that you can enter your Guest
mode pattern. The Guest mode Home screen is displayed with only the apps you„ve selected for
guest access. To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: Guest mode is automatically disabled if your lock sequence is changed from Pattern.
Otherwise, manually disable it if you no longer want to allow guest access.
Hardware Key Control Mode
If your phone display is damaged or broken, you can answer an incoming call, end a call, or turn
off an alarm using the hardware keys.
1. Turn your phone off.
2. Press and hold the Power/Lock Key and the Volume Keys at the same
time for more than 6 seconds to enter the Hardware key control mode.
3. Press the Volume Keys to scroll to the desired option, then press the
Power/Lock Key to confirm.
Answer call: Press the Volume Keys at the same time.
Stop alarm: When an alarm rings, press and hold the Volume Up Key or Volume
Down Key to stop the alarm.
Note: If you use your phone with a broken display glass, your phone can break even more or
you can be injured. Make sure to visit the LG authorized service center to get your phone
repaired.
Battery and Charger
Sprint-approved or LG-approved batteries and accessories can be found at Sprint Stores or
through LG, or call 1-866-866-7509 to order. They„re also available at www.sprint.com.
Non-Removable Battery
Your phone has an internal, rechargeable battery that should be replaced only by LG or an
authorized LG repair center. You should never try to open or take apart this phone yourself.
Opening the phone can cause damage that will void your warranty.
Phone Basics 15
Battery Capacity
Your phone is equipped with a Li-pol (embedded) battery. It allows you to recharge your battery
before it is fully drained. The battery provides up to 29 hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon blinks. When there are
approximately two minutes of talk time left, the phone can sound an audible alert and then turn
off.
Note: Long backlight settings, searching for service, using vibrate mode, browser use, and other
variables may reduce the battery„s talk and standby times.
Tip: Watch your phone's battery level indicator and charge the battery before it runs out of
power.
Charge the Battery
Keeping track of your battery's charge is important. If your battery level becomes too low, your
phone automatically turns off and you will lose any information you were just working on.
1. Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
2. Plug one end of the USB cable into the phone's Charger/Accessory Port and the other
end into an electrical outlet. The charge time varies depending upon the battery level.
Battery Temperature Protection
Though extremely rare, if the battery becomes overheated, the phone will automatically turn off.
Charge with USB
You can use your computer to charge your phone. To be able to charge with the USB cable,
you need to install the necessary USB drivers on your computer first. Connect one end of the
USB cable to the Charger/Accessory Port on your phone and connect the other end to a USB
port on your computer. It is best to use the rear USB port when connecting to a desktop
computer. The USB hub should be powered by an external power source.
Note: Low-power USB ports are not supported, such as the USB port on your keyboard or buspowered USB hub.
The LG USB Driver is downloadable from the following site: http://www.lg.com/us/ > Select
Phone Basics 16
SUPPORT. In the Search box next to SEARCH PRODUCT SUPPORT, enter the model name
or name and click SEARCH. Click the model. On the PRODUCT SUPPORT page, click on
Software Update & Drivers.
Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.
Extend Your Battery Life
You can extend your battery's life between charges by turning off features that run in the
background. You can also monitor how applications and system resources consume battery
power.
● Reduce your Screen timeout setting.
● Turn Bluetooth off when not in use.
● Turn Wi-Fi off when not in use.
● Deactivate the GPS when not needed. Most applications using this function will
periodically query the GPS satellites for your current location; each query drains your
battery.
● Do not wait until your battery is completely depleted before charging your phone.
Repeating this process of a complete discharge and recharge can over time reduce the
storage capacity of any battery.
● Turn off Automatic application sync.
● Check the Running Services and close any unnecessary applications.
Battery Charge Level
Tap > > System settings > Battery.
The battery status (charging or discharging) and level (as a percentage of fully charged) are
displayed.
Monitor and Control Battery Use
The Battery use screen shows which applications consume the most battery power. You can
also use it to turn off applications that you„ve downloaded if they are consuming too much power.
Tap > > System settings > Battery > tap the battery image.
Tap any of the listed items for more options.
Phone Basics 17
Phone Function Keys
Your phone comes equipped with three main function buttons that can be used on any screen to
access added functions.
Menu Key
The Menu Key activates an available menu function for the current screen or application. When
on the Home screen, tap to view the following options:
● Add apps & widgets allow you to add apps and widgets to the Home screen.
● Theme allows you to change the theme.
● Home screen settings provides direct access to the phone's Home screen settings
menu. (See Home Screen.)
● Lock screen settings provides direct access to the phone's lock screen settings menu.
(See Lock Screen.)
● System settings provides quick access to the phone's Settings menu. (See Settings.)
Work with Menus
There are two Android menu types, Options menus and Context menus.
Options Menus
Options menus contain tools that apply to the activities of the current screen or application, not
to any specific item on the screen. To open the available options menu, tap .
Note: Not all applications have Options menus; if you tap on a screen that has no Options
menu, nothing will happen.
Phone Basics 18
Context Menus
Context menus contain options that apply to a specific item on the screen. To open a Context
menu, touch and hold an item on the screen. Not all items have Context menus. If you touch
and hold an item that has no Context menu, nothing will happen.
Select Menu Items
To select a menu or option, simply tap it. If there are more menus/options than can fit in a
screen, slide the screen up to display more menus/options.
For example, to set the phone to play tones when dialing numbers on the dial pad:
1. Tap > .
2. Tap System settings.
3. Tap Sound.
4. Slide the screen up to display more menus.
5. Tap Touch feedback & system.
6. Tap Dial pad touch tones to checkmark it.
For the purposes of this guide, the above steps condense into:
■ Tap > > System settings > Sound > Touch feedback & system > Dial
pad touch tones.
Back Up Within a Menu
■ Tap to back up within a menu.
Phone Basics 19
– or –
■ Tap to return to the Home screen.
Notifications Panel
Notification icons report the arrival of new messages, calendar events, alarms, as well as
ongoing events, such as when you are on a call.
When you receive a notification, text appears briefly and the notification icon will be displayed in
the Status Bar. For descriptions of the various notification icons, see Status Bar.
You can open the Notifications Panel to view a list of all recent notifications. Depending on your
settings, you may hear a notification sound and the phone may vibrate.
Note: Adjusting sound volume and other general notifications settings is described in Sound
Settings.
Applications whose activities produce notifications, such as Gmail and HangoutsTM, have their
own settings, which you can use to configure whether, and how, they send notifications. See the
sections on those applications for details.
Open Notifications
■ Touch and drag the Status Bar to the bottom of the screen.
The Notifications Panel displays the Quick Settings and a list of your current notifications,
organized into ongoing and event-based notifications.
Respond to Notifications
1. Open the Notifications Panel. Your current notifications are listed in the panel, each with
a brief description.
2. Tap a notification to view it. The Notifications Panel will close and the application that
corresponds to your response will open.
For example, new voicemail notifications dial your voicemail box, and network disconnect
notifications open the list of configured networks so you can reconnect.
Clear Notifications
1. Open the Notifications Panel.
2. Tap at the top right of the panel.
All event-based notifications will be cleared; ongoing notifications will remain in the list.
Phone Basics 20
Close Notifications
■ Touch and drag the tab at the bottom of the Notifications Panel to the top of the screen.
– or –
■ Tap . (The panel will also close when you tap a notification.)
Home Key
The Home Key takes you back to your default Home screen canvas (of the 7 total available
canvases). Tap to access your main Home screen.
Back Key
The Back Key returns you to the previously active screen. If the on-screen keyboard is currently
open, the Back Key closes the keyboard.
Your Home Screen
The Home screen is the starting point for many applications and functions, and it allows you to
add items like application shortcuts, or Google widgets to give you instant access to information
and applications. This is the default canvas and accessible from any menu by tapping .
Home Screen
On the Home screen, you can view Quick Keys at the bottom of the screen. The Quick Keys
and application icons provide easy, one-tap access to the functions you use the most.
Phone Basics 21
To return to the Home screen:
■ Tap at any time, from any application
Extended Home Screen
The operating system provides multiple Home screen canvases to provide more space for
adding icons, widgets, and more.
■ Slide your finger left or right across the Home screen. The default canvas is in the center
with three extension canvases on either side of it. (For more information on sliding, see
Touchscreen Navigation.)
Phone Basics 22
Use the Applications Key
All of your phone„s applications are located within the Applications screen. This key accesses
shortcuts to your currently available applications.
Note: The Applications screen houses all default and downloaded applications (installed from
Play Store).
1. Tap > to open the Applications screen.
To close the Applications screen, tap .
2. Scroll left or right through the list and tap an icon to launch the associated application.
Applications: How to View, Open and Switch
All of the applications on your phone, including any applications that you downloaded and
installed from Play Store or other sources, are grouped together on one Applications screen that
you access from your Home screen. If you have more applications than you can currently see
on the Applications screen, slide the screen left or right to view more.
The Applications screen contains all of the phone's applications (though not downloaded
widgets and other downloaded material that isn't an application), including the Alarm/Clock,
Browser, Calculator, Camera, Play Store, YouTube, Voice Search, and much more.
Open the Applications Screen
■ Tap .
Close the Applications Screen
■ Tap .
Phone Basics 23
Note: The Applications screen closes automatically when you tap an icon to open its application.
Dragging an icon onto your Home screen also closes the Applications screen automatically.
Open and Switch Applications
Multi-tasking is easy with Android™. Opened applications can keep running in the background
when you open another application. There„s no need to quit an application before opening
another. You can easily switch among several opened applications. Android manages each
application, pausing and starting them as needed to ensure that unused applications don„t
waste your phone's resources.
To open an application:
■ Simply tap its icon on the screen.
Tip: You can customize your Home screen with shortcuts to the applications you use most often.
Applications are located on the Applications screen, but you can add an application shortcut to
your Home screen for faster access. No matter where the icon is, on the Applications screen or
your Home screen, just tap it to open and use it. See Add Application Icons to the Home screen
for more information.
To open multiple applications:
1. Tap an application icon to open it.
2. Place three fingers on the screen and slide to the left.
Note: See Slide Aside for information on turning this feature on and off.
3. Tap and tap the icon for the other application you want to open.
– or –
Simply tap the icon if the application you want is already on your Home screen.
To switch between multiple applications:
1. After opening multiple applications using the Slide Aside feature, place three fingers on
the screen and slide to the right.
– or –
Touch and hold . A list of previews of applications that you„ve used recently is
displayed.
Note: Swipe any application preview to remove it from the recently used apps screen.
2. Tap the application icon you want to open.
Phone Basics 24
– or –
Icon
Description
Alarm/Clock – Access the Alarm/Clock application.
Browser – Launches the browser.
Calculator – Launches the Calculator application.
Calendar – Launches the Calendar application that can sync to either your
Google or Outlook
®
work calendar. Events can only be synched to a managed
account.
Camera – Launches the Camera.
Chrome – Launches the Chrome web browser.
Contacts – Displays the Contacts that can be synchronized with your phone
from either your Google or Outlook account. Contacts can only be synched to a
managed account.
Downloads – Launches the Downloads application where you can view, reopen,
or delete what you've downloaded.
Drive – Lets you open, view, rename and share your Google Docs and files.
Email – Provides access your POP3, IMAP, and Exchange Server (Outlook)
email accounts. Also provides access to your Gmail account.
File Manager – Allows you to manage files.
Gallery – Displays a Gallery of camera images and video saved on your phone.
Tap to return to the current application.
Add Application Icons to the Home Screen
Customize your Home screen with shortcuts to the applications you use most often.
1. Tap > .
2. Touch and hold the application icon you want to add to your Home screen.
3. Lift your finger to place the app on your Home screen, or drag the icon to where you
want it on the screen, then lift your finger.
Applications
The following is a listing of the default applications available on your phone.
Status Icons
Phone Basics 25
Icon
Description
Gmail – Provides access to your Gmail account.
Google – Allows you to search for a key term both on your phone contents and
the web.
Google Settings – Allows you to know which apps you„ve signed into using
Google+, as well as allowing a method of shutting them off, with the option of
removing all associated content from your Google+ pages.
Google+ – Share and keep up with all the different people in your life.
Hangouts – Launches the Hangouts application that lets you chat with family
and friends over the Internet for free. You can also use this app to receive your
text and multimedia messages.
LG Backup – Allows you to perform backup and restore your user data and
settings on the phone into internal storage.
Life Square – Launches the Life Square app, which allows you to collect and
save call logs and messages, photos, videos, and voice recordings, and your
posts on social networking sites.
Lumen toolbar – The Lumen Toolbar enhances your browsing experience by
providing contextual tools and quick access to your favorite content.
Maps – Launches a dynamic map that helps you find local businesses, locate
friends, view maps and get driving directions.
Memo – Allows you to write a memo.
Messaging – Provides access to your text and multimedia messages.
Mobile ID – Accesses the Mobile ID application and allows you to download ID
packages to personalize your phone. Once your phone is activated, this changes
to Sprint ID.
Music – Launches the Music Player.
Notebook – Launches the Notebook application. You can create, view and
manage your notebook files.
Phone – Accesses the dial pad to make calls.
Photos – Access photos from both devices and Google+.
Play Books – Allows you to purchase and download ebooks from Play Store.
Play Games – Launches the Play Games app and allows you to purchase and
play games.
Play Movies & TV – Allows you to rent and view videos.
Play Music – Launches the Google Play Music Player.
Phone Basics 26
Phone Basics 27
Icon
Description
Play Newsstand – Allows you to purchase and download Newsstand from Play
Store.
Play Store – Browse, search for, and download applications on the Play Store.
Qualcomm IZat – Launches the Qualcomm Enhanced Location Service
application.
QuickRemote – Launches the QuickRemote app, which allows you to use your
phone as a remote control.
QuickTheater – Allows you to directly play movies and view photos.
QuickTranslator – Launches the Quick Translator application so that you can
translate words to your language.
Settings – Accesses the phone‟s Settings menu.
Sprint Zone – Access your Sprint account, get device information and help, find
recommended apps, and more.
Tasks – Allows you to create a task and to synchronize with MS Exchange
account.
Update Center – Launches the Update Center, which allows you to manage
apps.
Video Editor – Launches the Video Editor application.
Videos – Allows you to view videos.
Voice Command – Allows you can search for and dial a contact by speaking.
Voice Mate – Launches the Voice Mate application, which allows you to perform
phone functions using your voice.
Voice Recorder – Launches Voice Recorder application and lets you record and
play the sound files.
Voice Search – Launches the Voice Search application.
Voicemail – Launches visual voicemail.
Weather – Launches the Weather application.
YouTube – Launches the YouTube application.
Box – Access manage and share your files easily from the cloud.
Dictionary – Launches the Dictionary.
POLARIS Viewer 5 – Launches the Polaris Viewer 5 application so that you can
view document files on your phone.
Task Manager – Allows you to view running applications, their memory usage,
and stop running.
Icon
Description
Sprint TV & Movies – With Sprint TV & Movies, you can watch live TV and
access movies and other on demand entertainment on the go.
Note: The Email application can access both Exchange Server-based email (such as Work
email) and other Internet-based email providers such as Yahoo! and Gmail.
Customize Your Home Screen
You can customize your Home screen when you do the following.
● Create Shortcuts
● Add Widgets
● Create Contact shortcuts
● Change the Background (Wallpaper)
● Customize Application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact,
activate a feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Tap to access the Home screen.
2. Select a location (canvas) for your new shortcut by scrolling across your available
canvases until you reach the desired one. (See Extended Home Screen.)
3. Tap to reveal all your current applications. By default, the applications are listed in a
grid view.
4. Scroll left or right through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected
icon and closes the Applications screen. The new shortcut then appears to hover over
the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended).
The application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete,
release the screen to lock the shortcut into its new position.
Phone Basics 28
To add a shortcut via the Home screen:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps, Widgets or Wallpapers.
4. Touch and hold a selection from the list and drag it to your Home screen.
To delete a shortcut:
1. Tap to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current
screen.
3. Drag the icon over Remove and release it.
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen
or on the Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen
application.
To add a Widget:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
Phone Basics 29
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on
the left, right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the
desired screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. From the Home screen, tap > Home screen settings > Wallpaper.
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Gallery, ID wallpapers, Live Wallpapers, Multi-photo, Photos, or Wallpaper
gallery.
Gallery to use a picture saved on your phone as a wallpaper. You can crop the
picture before setting it as a wallpaper.
ID wallpapers to open the available wallpapers that were included in your Sprint ID
pack.
Live Wallpapers to open a list of animated wallpapers installed on your phone. Live
wallpapers can be animated or even interactive. More Live wallpapers are available
in the Play Store.
Multi-photo to combine and use pictures saved on your phone as a wallpaper. You
can crop the picture before setting it as a wallpaper.
Photos to use the Photos app and set a picture saved on your phone as a wallpaper.
You can crop the picture before setting it as a wallpaper.
Wallpapers gallery to view the available wallpapers in the LG wallpaper gallery.
3. Depending on the type of wallpaper, tap Crop, Set wallpaper or Apply.
Customize Applications Icons on the Home Screen
You can customize each application icon on the Home screen.
1. Touch and hold an application icon until it„s unlocked from its current position. Then drop
it on the screen. The editing icon will appear in the upper right corner of the
application.
Phone Basics 30
2. Tap the application icon again and select a preloaded icon sign from the Theme icon
tab.
– or –
Tap the Photo icon tab to create a new icon using images from the Gallery.
Tip: Tap 1x1 or 2x2 to change the icon size.
Access Recently-Used Applications
Your phone keeps a running list of your most recently used applications.
1. Touch and hold to open the recently-used applications window.
2. Tap an icon to open the related application.
Slide Aside
You can quickly switch to another task using three fingers.
Phone Basics 31
1. Place three fingers on the screen which you are currently working on and slide the
screen to the left. The current screen is saved and you can perform another task.
2. To reopen the saved screen and continue to use the app, place three fingers on the
screen and slide it to the right.
3. Tap the app preview for the app you wish to use.
Note: You can save up to three apps at a time.
Please be careful not to place another finger or palm on the screen.
Drag the saved apps up or down to delete them.
Some apps (or screen) do not support the Slide Aside feature.
To activate or deactivate the feature, tap > > System settings > Multitasking >
Slide Aside.
Home Screen Clean View
You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap
to see applications and widgets again.
Phone Basics 32
Quick Access
To view the quick access items, touch anywhere in the front key area and drag up. The
following options are available: Voice Mate, Google Now, and QuickMemo.
Change the Screen Orientation
This phone is capable of changing the orientation of screen content when the orientation of the
phone itself has changed. The phone„s built-in accelerometer senses movement and changes
its angle/orientation. Note that some of the screens, applications and widgets do not support
orientation changes.
The automatic screen orientation feature can be manually enabled to change the orientation for
all enabled screens when rotation is detected.
Note: An example of a screen that automatically re-orients by moving the phone is the
Messaging screen. This only requires you turn the phone to a horizontal position.
1. Tap > > System settings > Display.
2. Tap Auto-rotate screen to enable (a blue checkmark displays) or disable the screen
auto-rotation.
Status Bar
The Status Bar appears at the top of the screen. It displays icons indicating that you„ve received
notifications (on the left) and icons indicating the phone„s status (on the right), along with the
current time.
If you have more notifications than can fit in the Status Bar, the icon prompts you to open
the Status Bar to view them all. (See Notifications Panel.)
The following list identifies the symbols you„ll see on your phone's display screen:
Phone Basics 33
Status Icons
Icon
Status
Signal Strength – Shows your current signal strength (the more bars there are,
the stronger the signal is).
No Service – Your phone cannot find a usable signal.
Sprint SparkTM enhanced LTE network (data service) is available.
Sprint Spark enhanced LTE network (data service) in use.
3G/1x Connected – Indicates that 3G/1x data service is available.
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi Connected – Indicates that Wi-Fi is in use.
Bluetooth On – Indicates that Bluetooth is on.
GPS On – Indicates that GPS is on.
Roaming – Your phone is roaming off the Nationwide Sprint Network.
CDMA Roaming – Indicates that phone is roaming.
Airplane Mode – Indicates that the phone is in Airplane Mode.
Speakerphone On – Indicates that Speakerphone is on.
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds
are silenced.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that battery is very low.
Low Battery – Indicates that battery is low.
Battery Drained (40%) – Indicates that battery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully
charged.)
Battery Charging – Indicates that battery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Phone Basics 34
Notification Icons
Icon
Notification
New Gmail Message – Indicates a new Gmail message.
New Email – Indicates a new Email message.
New Text or Multimedia Message – Indicates you have received a new text or
multimedia message.
High Priority Text or Multimedia Message - Indicates you have received a
high priority text or multimedia message.
New Voicemail – Indicates you have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
Data Is Syncing – Application sync is active and synchronization is in progress
for Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync – There has been an issue with your connection
to the Google server, or you were not properly signed into your account. In order
to use Google application or sync features, you must set up and sign into an
active Google Account.
Full Internal Storage – Indicates that internal storage is full.
USB Connected – The phone has detected an active USB connection.
More Notifications Not Displayed – Indicates that there are more notifications
which are not displayed in the Status Bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress
using the Bluetooth headset.
Call Being Forwarded – Indicates that a call is being forwarded.
Call On Hold – Indicates that a call is on hold.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Download Finished – Indicates that a download is complete.
Connected To VPN – Indicates that the phone is connected to a Virtual Private
Network.
Disconnected From VPN – Indicates that the phone is disconnected from the
Virtual Private Network.
Phone Basics 35
Icon
Notification
Song Is Playing – Indicates that a song is playing.
Carrier Data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Hotspot Active - Indicates that Portable Wi-Fi hotspot is active.
Enter Text With the On-screen Keyboard
The on-screen keyboard displays automatically when you tap a text entry field. To manually
display the keyboard, simply tap a text field where you want to enter text.
By default, there are 3 types of touchscreen keyboards: QWERTY keyboard, Phone keyboard,
and Handwriting.
To change the keyboard between QWERTY keyboard and Phone keyboard.
1. Hold and tap and tap .
If you see the or keys, touch and hold it and select .
Note: The default key is . Once you select another option, that option key is displayed on the
keyboard.
2. Tap Input language and type, then tap next to the desired input language.
3. Tap the desired keyboard type and tap repeatedly to go back to the entry screen.
Phone Basics 36
QWERTY Keyboard
1. Tap a text field where you want to enter text.
2. Enter the desired text.
To enter numbers or symbols, tap .
To enter letters again, tap .
Phone Basics 37
Note: If you do not want the screen to change orientations automatically, uncheck the Autorotate screen. Tap > > System settings > Display and deselect Auto-rotate
screen.
3. When you have finished typing, tap to close the keyboard.
Phone Keyboard
To enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for "a", twice for "b", or three times for "c".
Phone Basics 38
Handwriting
Write the text with your fingertip. The touchscreen converts your movements into characters. To
access handwriting mode, hold and tap (or whichever key is displayed), and select .
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and
more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap Select all in the context menu.
To cancel the selection, simply tap the unselected text or empty area.
3. Tap Cut or Copy in the context menu.
4. Please the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap Paste. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.
Phone Basics 39
Search Your Phone and the Web
You can search for information on your phone and on the web using the Search application.
Some applications, such as Gmail, Contacts, and Browser have the ability to search contents
within those specific applications. You can conduct the search by typing in the search terms or
saying what you„re looking for. Typing can be useful because the search application can provide
suggestions so you don„t necessarily have to type out your full request.
Phone and Web Search Using Text Entry
You can search on your phone and on the web by entering text.
1. From the Home screen, tap the Search Widget . (For information on how to add
widget, see Add and Remove Widgets on the Home Screen.)
2. Enter the text you're searching for in the search field.
Phone Basics 40
You can use the Search preferences to configure some aspects of Google web
search (for example, whether it makes suggestions below the search field as you
type), and what phone features you want to include in searches. To access these
settings, tap > Settings.
3. Tap on the keyboard to search for the entered text.
– or –
If what you want to search for appears in the suggestions list, tap that item to conduct
the search.
4. If the phones asks you to select which browser to use, tap your preference. Then, tap
Always to keep this preference setting.
Phone and Web Search Using Voice Command
You can search on your phone and on the web by voice command.
■ From the Home screen, tap on the Google Search Widget.
When you stop speaking, Google Search by Voice analyzes your speech and displays the
results of your search.
For more information on Google Search, tap > Help from the Google search screen.
Using Clip Tray
Easily access the contents you stored in the Clip Tray whenever and wherever you want. You
can copy images or texts and keep them in the Clip Tray. Then, you can paste them whenever
you want.
● Tap and hold text and images while editing them and tap Copy to Clip Tray.
● Tap and hold a text input field and select Clip Tray. You can also access the Clip Tray
by tapping and holding , then tapping .
Note: You can save up to 20 items in the Clip Tray.
Tap and hold an item in the Clip Tray and tap to delete it.
This function may not be supported in downloaded apps.
Text Link
Text Link recommends apps related to text in messages or to other text you„ve selected. It
connects directly to the Calendar, Contacts, Phone, Messaging, Email, Browser, Maps,
YouTube, Calculator, and more.
Phone Basics 41
Note: If your phone is set to English or Korean, Text Link performs more functions than in other
language settings.
Overly long sentences are subject to limitations.
Arithmetic operators (such as +, -, * and /) start the Calculator.
If Text Link is not linked to an app, the Browser can be used for searching.
To use Text Link:
● Tap a message bubble with the icon.
● Highlight text on a webpage or emails and select Text Link.
● Tap Share and select Text Link.
Phone Basics 42
Phone Calls
With the Sprint National Network and your phone, you can enjoy clear calling across the country.
HD™ Voice
Your phone is also HD Voice enabled, which means you can enjoy unparalleled voice quality in
areas with HD Voice service. Experience the crystal clear difference of HD Voice from Sprint on
calls between Sprint customers each using an HD Voice enabled phone while in areas with
available HD Voice service.
Note: HD Voice service is available in select markets. Visit sprint.com/coverage for more
information.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone‟s dialer screen.
1. Tap > .
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
Phone Calls 43
You can open other applications during a call. The will appear in the Status Bar
while the call is underway.
Press the Up/Down Volume Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the
speakerphone, and for other options, as described in In-Call Options.
3. Tap to end the call.
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab,
locate the call entry and tap .
You can also make calls from your Contacts List, from the Call logs, and using Voice Mate.
Dialing Options
After entering numbers with the dialpad, you can use the following dialing options.
Tap to view the following options when you entered any numbers:
● Add to Contacts: Tap to add the entered number as a new contact or to an existing
contact entry. (See Save a Phone Number.)
● Speed dial: Tap to access the speed dials list. (See Set Up Speed Dialing.)
● Add 2-sec pause: Enter digits and select this option to introduce a two-second pause
before the following sequence of digits is dialed by the phone. (See Dial and Save
Phone Numbers With Pauses.)
Phone Calls 44
● Add wait: Enter digits and select this option to have the phone dial the preceding set of
digits first, and then dial the following sequence of digits when you tap the Yes on the
pop-up screen. (See Dial and Save Phone Numbers With Pauses.)
● One-handed operation: Allows you to dial a phone number using one hand. Tap to
switch to the right-hand dialpad and to switch back to the left-hand dialpad.
● Edit tabs: Allows you to select which tabs to display and rearrange the order.
● Call settings: Tap to access the Call settings screen. (See Call Settings.)
Missed Call Notification
A missed call icon displays when you do not answer a call. When you do not answer an
incoming call, is displayed in the Status Bar.
1. Touch and drag the Status Bar to the bottom of the screen to open the Notification Panel.
2. Tap the missed call notification. The Call logs screen will be displayed. To dial the
phone number, tap .
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone's screen is locked or your account is restricted.
Note: When you place an emergency call, your phone automatically enters Emergency mode.
To call the 9-1-1 emergency number when the phone's screen is locked with a screen lock:
1. Tap and hold for 2 seconds.
2. Tap next to the 9-1-1 entry to place the call.
To call the 911 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Wake Up the Screen.
2. Tap > .
3. Tap .
Enhanced 9-1-1 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available. When you place an emergency 9-1-1 call,
the GPS feature of your phone seeks information to calculate your approximate location.
Depending on several variables, including availability and access to satellite signals, it may take
up to 30 seconds or more to determine and report your approximate location.
Phone Calls 45
Important: Always report your location to the 9-1-1 operator when placing an emergency
call. Some designated emergency call takers, known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS location information from your phone.
In-Call Options
Once you initiate a call, you will see these on-screen options.
● Add call to initiate a 3-way call.
● End to end the call.
● Dialpad to display the dialpad.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to
conduct the call via the Bluetooth headset for hands-free conversation. For details about
pairing the phone with a Bluetooth headset, see Pairing Bluetooth Devices.
Note: When using the Bluetooth headset during a call, the Ongoing Call notification icon is blue
in the Status Bar.
● Mute to mute the microphone during a call. The Mute button lights up to indicate the
microphone is muted. To unmute the microphone, tap Mute again.
● Speaker to turn the speakerphone on or off. The Speaker button lights up to indicate
that the speakerphone is on.
WARNING: Because of higher volume levels, do not place the phone near your ear while using
the speakerphone.
Dial and Save Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as
voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
● 2-Second Pause automatically sends the next set of numbers after two seconds.
● Hard Pause (Wait) sends the next set of numbers when you tap Yes on the pop-up.
Note: You can have multiple pauses in a phone number and combine two-second and hard
pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Tap > Add 2-sec pause or Add wait.
3. Enter the additional numbers.
Phone Calls 46
4. Tap to dial the number.
– or –
Tap > Add to Contacts to save the number in your Contacts.
Note: When dialing a number with a hard pause (Wait), tap Yes on the pop-up to send the next
set of numbers.
Dial From the Contacts List
You can dial directly from your Contacts list.
1. Tap > > Contacts.
– or –
Tap > > Contacts.
2. Find a contact to call and tap it to view the contact's information, then tap next to the
desired number.
Use Direct Dialing
With Direct Dialing, you are able to directly save a contact to your Home screen.
1. Touch and hold an empty area on a Home screen.
2. Tap the Widgets tab.
3. Scroll right and tap Direct dial.
4. Tap a contact from your Contacts List. The contact will appear on your Home screen.
To use Direct Dial:
■ Simply tap the contact on the Home screen.
Plus (+) Code Dialing
When placing international calls, Plus Code Dialing automatically enters the international access
code for your location (for example, 011 for international calls made from the U.S.).
1. In the Dial screen, touch and hold until you see a “+” on the display screen.
2. Dial the country code and phone number and then tap . The phone automatically
prepends the access code for international dialing, followed by the country code and
phone number.
Phone Calls 47
Receive Phone Calls
When you receive a phone call, the Incoming Call screen opens with the caller ID and any other
available information (such as the caller's name, if saved in the Contact„s list). The most recent
incoming calls are recorded in the Call logs. (See Call Logs.)
Answer an Incoming Call
■ If the screen is locked, swipe in any direction.
■ If the screen is unlocked, tap to answer the call.
■ If Answer an incoming call is activated in the Gesture setting, bring the phone to your
ear (See Answer an Incoming Call).
If you were already on a call, the first call is placed on hold while you answer the new call. To
silence the ringer of an incoming call, press the down Volume Key.
Your phone notifies you of incoming calls in the following ways:
● The phone rings or vibrates.
● The backlight illuminates.
● The screen displays an incoming call message.
Reject an Incoming Call
■ If the screen is locked, swipe in any direction.
■ If the screen is unlocked, tap to decline the call.
The caller is sent directly to your voicemail box to leave a message.
Answer a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges when making or receiving
calls while outside the Nationwide Sprint Network. Please see Roaming Settings for more
information about roaming.
■ Tap Yes to answer the call. (See Roaming Guard for additional information.)
Note: When your phone is off, calls go directly to voicemail.
End a Call
■ Tap .
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– or –
■ Open the Notifications Panel.
1. Touch and drag the Status Bar to the bottom of the screen.
2. Tap End call.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
the exact message you are looking for without having to listen to every voicemail message first.
This new feature periodically goes out to your voicemail, and gathers the caller information from
all of the current voicemails. It then populates a list with the caller name and number, along with
the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional Sprint
voicemail. You should set up your Sprint voicemail and personal greeting as soon as your
phone is activated. Your phone automatically transfers all unanswered calls to your voicemail,
even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Set Up Voicemail.
1. Tap > > Voicemail.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, enter your numeric responses.
Important: Voicemail Password – Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
4. Tap the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > > Voicemail.
Phone Calls 49
2. Tap a message to review it. The following is a description of the features available while
reviewing a voicemail message.
Timeline provides a visual timeline for the current message. Touch and
drag this bar to scrub through the message to different points.
• Tap to pause the playback, tap to resume.
• Speaker Off/On to turn the speakerphone on or off during playback. If the
speakerphone feature was enabled within the Voicemail Settings menu, the
speakerphone will always be automatically enabled during voicemail playback.
Call to call the person who left the voicemail message.
Share to share the selected message using your favorite services like Email,
Messaging, and others.
Trash to move the current voice message to the trash folder.
Reply to reply to the message. You can then reply to the sender via SMS or
Audio message.
• Tap Send to deliver the new message.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. It will begin
playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
Visual Voicemail Options
Use the Menu key to access and configure your Visual Voicemail options.
1. Tap > > Voicemail.
2. From this initial screen, you can:
Tap to compose a new voicemail message.
Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive.
Phone Calls 50
Tap to access Search, Settings, Help, and Send feedback.
Tap to play all new messages.
Tap to select multiple messages to delete, save, or mark as unread/read.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings,
and more.
1. Tap > > Voicemail.
2. Tap > Settings and select from the following:
Manage subscription to subscribe and unsubscribe from the visual voicemail
premium monthly subscription service. This may take a minute.
Auto forward to email to send a copy of new messages to an email address of your
choice.
Personalize voicemail to change your voicemail greeting for incoming calls and
update password.
Notifications to determine how your are notified of new voicemails. Set the
notification sound and vibrate option.
Transcription language to select the language you want to use for transcriptions.
Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
Display name to enter a name to identify yourself to people when replying or
forwarding messages.
Speakerphone to automatically turn the speaker on or off.
Transcriptions displayed to transcribe Voicemails from voice to text.
Themes to choose the type of theme used for the application.
View quick tips tutorial to view a visual tutorial about Visual Voicemail.
Help to see the Sprint visual voicemail help.
Send feedback to send some feedback to the Voicemail Feedback team.
Updates to search for an upgrade to your Visual message software.
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About Voicemail to view build information about the current visual voicemail
application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Tap > > Voicemail.
2. Tap > Settings > Personalize voicemail.
3. Tap OK to connect to the Sprint voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name attached to your voice
messages.
1. Tap > > Voicemail.
2. Tap > Settings > Display name.
3. Tap the text field and enter a new identifying name (used to identify you to recipients of
your voice messages).
4. Tap OK to save your information.
Use Visual Voicemail to Delete Your Messages
1. Tap > > Voicemail.
2. Touch and hold a voicemail entry from the list select the messages to delete and tap .
– or –
Open a message and tap .
Voicemail(Traditional)
In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail
service accessed through the phone application.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
Phone Calls 52
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Tap > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail message.
● By sounding the assigned ringer type.
● By displaying within the Notifications area of the Status Bar when new unheard
voicemail messages are received.
Note: When you are roaming off the Nationwide Sprint Network, you may not receive
notification of new voicemail messages. Sprint recommends that you periodically check your
voicemail by dialing 1 + area code + your wireless phone number. When your voicemail
answers, tap and enter your password. Roaming rates apply when you access voicemail
while roaming off the Nationwide Sprint Network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Sprint service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Tap > .
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
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Use Visual Voicemail to Access Your Messages
1. Tap > > Voicemail.
2. Tap an entry to listen to the message.
Note: You are charged for airtime minutes when you are accessing your voicemail from your
wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, tap the asterisk key on the phone ( ).
3. Enter your password.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
Caller ID
Caller ID allows people to identify a caller before answering the phone by displaying the number
of the incoming call. If you do not want your number displayed when you make a call, follow
these steps.
1. Tap > (Tap the Dial tab if necessary).
2. Tap .
3. Enter a phone number and tap .
To permanently block your number, call Sprint Customer Service.
Call Waiting
When you„re on a call, Call Waiting alerts you of incoming calls by sounding a beep instead of a
ring. Your phone's screen informs you that another call is coming in and displays the caller„s
phone number (if it is available).
To respond to an incoming call while you‟re on a call:
■ Before accepting the incoming call, tap and drag one of the following on-screen options:
Answer to answer the new call. The first caller is placed on hold.
Decline to send the call to your voicemail box.
Phone Calls 54
To switch back to the first caller:
■ From the In-Call options screen, tap Swap calls .
Tip: For those calls where you don„t want to be interrupted, you can temporarily disable Call
Waiting by pressing before placing your call. Call Waiting is automatically
reactivated once you end the call.
3-way Calling
With 3-Way Calling, you can talk to two people at the same time. When using this feature, the
normal airtime rates will be charged for each of the two calls.
1. Tap > (Tap the Dial tab if necessary).
2. Make your call to the first recipient.
3. Once you have established the connection, tap Add call .
4. Enter the second caller„s phone number and tap or select a number from your
Contacts. (Your first call is automatically put on hold.)
5. When you„re connected to the second party, tap Merge calls to combine both calls
into a single 3-way call. If one of the people you called hangs up during your call, you
and the remaining caller stay connected. If you initiated the call and are the first to hang
up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Activate Call Forwarding
1. Tap > (Tap the Dial tab if necessary).
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap . You will hear a tone to confirm the activation of Call Forwarding and the call
will end.
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Deactivate Call Forwarding
1. Tap > (Tap the Dial tab if necessary).
2. Tap . You will hear a tone to confirm the deactivation and the
call will end.
Note: You are charged a higher rate for calls you have forwarded.
In-call Options
While you„re on a call, you will see a number of onscreen options. Tap an option to select it.
● Add call to initiate a 3-way call.
● End to end the current call.
● Dialpad to display the dialpad to enter additional numbers, for example, an extension or
access code.
For example: When you call your bank„s 800 number, use your dialpad to enter your
account number and PIN.
● Speaker to route the phone’s audio through the speaker (On) or through the earpiece
(Off).
Activate the speaker to route the phone„s audio through the speaker. (You can adjust
the speaker volume using the volume buttons.)
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Deactivate the speaker to use the phone„s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
● Mute to mute the microphone during an active call. Tap again to unmute the microphone.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to
route the phone’s audio through a connected Bluetooth headset (On) or through the
speaker (Off). For details about pairing the phone with a Bluetooth headset, see Pairing
Bluetooth Devices.
When the call is routed to a Bluetooth headset, the current call area shows the
Bluetooth call icon ( ).
Note: The Headset button is activated to show the current call is routed to the connected
Bluetooth headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the
phone. Tap it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through
either the earpiece or speaker and shows ( ).
Tap during a call to display a list of additional in-call features. Tap an option to select it.
● Add call: Allows you to add another call.
● Contacts: Display your contacts list.
● Memo: Create a new memo while remaining on the call.
● Messaging: Opens the Messaging screen.
● Voice enhancement: Enhances voice clarity in noisy environments so you can hear
more clearly.
Set Up Speed Dialing
Your phone can store up to 99 phone numbers in speed dial locations.
To assign a speed dial number to a contact:
1. Tap > .
2. Touch and hold the contact whose phone number you want to store speed dial locations.
3. Tap Edit contact.
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4. Tap .
5. Tap a desired speed dial location number from 2 to 99.
6. Tap Save.
Note: If you assign a number to an already in-use speed dial location, you will be prompted to
confirm that you want to replace the previous speed dial assignment.
Call Logs
The Call Logs tab of the phone application lists all recent incoming, outgoing, and missed calls.
It offers a convenient way to redial a number, return a call, or add a number to your Contacts.
Open the Call Logs
■ Tap > > .
Calls are listed in the Call logs tab, the most recent calls are located at the top of the list. Scroll
down to see older entries.
Note: Call logs record only calls that occur while the phone is turned on. If a call is received
while your phone is turned off, it will not be included in the call logs. If you return a call from the
voicemail menu, it will not be included in your phone„s Call logs.
Call Logs Options
Tap an entry to view the date and time of the call and call duration. The following options are
available:
● to make a call.
● to send a text message.
● to view the contact entry.
If several calls were made to one number or received by one number, the calls are displayed as
one entry. When you tap this entry, the individual call logs are opened.
Phone Calls 58
You can also touch and hold the entry to open a menu with more options, to communicate with
that contact in other ways.
● Add to Contacts (for entries not saved in Contacts) to save the number to Contacts.
● View contact (for entries saved in Contacts) to view contact information.
● Edit number before call to edit a number before you redial.
● Copy call number to copy the call number.
● Reject call to add to the call reject list.
● Delete call logs to delete all the call logs.
● Delete all logs of this number to delete all the logs of this number only.
Make a Call from the Call Logs
■ From the Call logs tap at the right of the entry.
Save a Number from the Call Logs
1. Touch and hold an entry and tap Add to Contacts.
2. Tap New contact.
– or –
Tap Update contact. Search for an existing contact name and tap an existing contact to
add the new number to that existing contact.
3. Enter as much information as you want. (For more information about creating and editing
contacts, see Get Started With Contacts.).
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Note: You cannot save phone numbers from calls identified as No ID or Restricted.
Prepend a Number from the Call Logs
If you need to make a call from the Call logs and you are outside your local area code, you can
add the appropriate prefix by prepending the number.
1. Touch and hold an entry and tap Edit number before call.
2. Tap the area immediately to the left of the phone number and enter the prefix.
3. Tap to call the number.
– or –
Tap > Add to Contacts > New contact to save the amended number in your
Contacts.
Clear the Call Logs
1. From the Call logs, tap > Delete all.
2. If you are certain you want to clear the Call logs, tap Yes.
– or –
Tap No.
Save a Phone Number
You can store phone numbers and contact entries in your phone. You can also synchronize
them with your GoogleTM Account, Microsoft Exchange account, or other accounts that support
syncing contacts. (For more information, see Get Started With Contacts.)
1. Tap > .
2. Enter a phone number and tap New contact, Update contact or > Add to
Contacts > New Contact or Update contact.
Search for an existing contact name and tap an existing contact to add the new
number to that existing contact.
For more information about creating and editing contacts, see Get Started With Contacts.
Find a Phone Number
Your contacts are displayed alphabetically in a list. It is easy to search for a contact by name.
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1. Tap > .
2. Scroll and search for the contact or start entering the name of the contact you„re
searching for in the Search field. As you type, contacts with matching names will appear
above the keyboard. You can also scroll using the letters along the right side of the
screen.
3. Tap a matching contact in the list to open its entry. To dial a number, tap .
Text-to-Speech
The text-to-speech feature allows the phone to provide a verbal readout of on-screen data such
as messages and incoming caller information (based on Caller ID).
Text-to-Speech Settings
1. Tap > > System settings > Language & input > Text-to-speech output.
2. Configure any of the following Text-to-Speech settings:
PREFERRED ENGINE: Choose which text-to-speech engine you prefer to use. Tap
to set various engine settings.
Speech rate: Allows you to adjust the rate at which the displayed text is spoken by
the phone. Choose from: Very slow, Slow, Normal, Fast, and Very fast.
Listen to an example: Plays a short example of what the text-to-speech feature will
sound like on your phone when activated.
Default language status: Displays the default language used for this feature.
Phone Calls 61
Contacts
The Contacts application lets you store and manage contacts from a variety of sources,
including contacts you enter and save directly in your phone as well as contacts synchronized
with your Google Account, your PC, compatible email programs (including Exchange Server),
and your Facebook friends.
Get Started with Contacts
Use the Contacts application to add, view, and communicate with your family, friends and
acquaintances.
Access Contacts
■ Tap > > .
All of your contacts are displayed alphabetically in a list. If you have a new phone and haven't
added any contacts yet, the Contacts application will display hints on how to start adding
contacts to your phone.
■ To add the Contacts widget to the Home screen, touch and hold an empty spot on one
of the Home screen canvases, and tap the Widgets tab. Swipe the widgets left or right
until you find Contact or Favorite contacts widget and select it.
The Contacts Lists
Learn how to view and navigate through your phone‟s Contacts list.
■ Tap > > . You will see the Contacts list.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you‟ll see a slider on the right when you‟re flicking up or
down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
From the Contacts list, tap to display the following options.
● Delete: Allows you to delete contacts.
● Share: Allows you to share contacts.
● Send message: Allows you to send a message to a contact.
● Send email: Allows you to send an email to a contact.
Contacts 62
● Speed dial: Allows you to add a speed dial to your contacts.
● Join contacts: Allows you to join duplicate contacts.
● Import/Export: Allows you to import or export contacts to your internal storage.
● Edit tabs: Allows you to edit the tabs, including rearranging them.
● Settings: Allows you to set various contact settings.
Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google
Account, Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts, to create a single
entry. You can also manage that process manually.
1. Tap > > .
2. Tap to add a contact.
3. Tap a destination type (Phone, Google), if applicable.
4. Tap to select a picture to display next to the name in your list of contacts and in the
Caller ID.
5. Tap the Name field and enter a name for the new entry.
6. Tap the Phone field and enter a phone number.
7. Tap the label button (to the right of the phone number field) to select the proper category.
8. Tap the Email field, enter an email address and select the label category.
9. Tap the Address field, enter an address and select the label category.
10. Tap the Group name field and select one of the default groups or tap to create a
new group.
11. Tap the ringtone field and select the desired ringtone.
12. Enter all of the information you want and when you're finished, tap Save.
Contacts 63
Add a Contact to Your Favorites
Favorites contains a short list of the contacts you communicate with most often.
1. Tap > > .
2. Tap a contact to view its details.
3. Tap the star to the right of the contact's name. (A gold star appears.)
To remove a contact from your favorites list:
1. Tap > > > Favorites tab.
2. Tap a contact to view its details.
3. Tap the gold star to the right of the contact's name. The star will turn gray, meaning it
has been removed from your Favorites.
Edit a Contacts Entry
You can change or add details saved in your contact entries, such as setting specific ringtones
to specific contacts or setting calls from specific contacts to divert to your voicemail. Some
contact entries contain information from multiple sources: information that you added manually,
information joined from multiple accounts to consolidate duplicates, etc.
If you find duplicate entries in Contacts, you can join them into a single entry. If you find that
unrelated contacts were joined in error, you can separate them.
Changes made to information from one source do not automatically change the information on
the other sources. For example, if you have information about a contact from a Google Account
and an Exchange account and both are configured to sync contacts, changes to the contact
Contacts 64
from the Google Account are synced to that account on the web, but the information from the
Exchange account will remain unchanged.
For more information about working with multiple accounts, see Synchronize Accounts.
Edit a Contact
1. Tap > > .
2. Touch and hold the contact whose details you want to edit.
3. Tap Edit contact.
4. Edit the desired contact information.
5. Tap Save.
Change a Contact's Default Phone Number
The default phone number is used when you initiate a call or send a text message using the
context menu (by touching and holding a contact).
1. Tap > > .
2. Tap the name of a contact to view its details.
3. Touch and hold the phone number you want to set as the contact's default phone
number.
4. Tap Set as default number. (A checkmark will appear next to the default phone
number.)
Select a Ringtone for a Contact
1. Tap > > .
2. Tap the name of a contact to view its details.
3. Tap .
4. Tap the RINGTONE field and tap a ringtone to select it. Then tap OK.
5. Tap Save.
Delete Contacts
1. Tap > > .
Contacts 65
2. Tap the name of a contact.
3. Tap > Delete.
If the contact contains information from a read-only account, you will not be able to
delete it; you will only be able to change the sync settings for that account or delete
the account itself.
If the contact contains information joined from a read-only account, a dialog box will
inform you that you must separate the contact entry into individual contacts to delete
the contact.
4. Tap Yes to confirm that you want to delete the contact.
Add a Number to a Contact
1. Tap > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact in the menu that opens.
4. Tap under the Phone section.
5. Tap the label button to the right of the phone number field and select the relevant label.
To create your own label, tap CUSTOM.
6. Enter a phone number and tap Save.
Edit a Contact‟s Number
1. Tap > > .
2. Touch and hold a contact's entry.
3. Tap Edit contact.
4. Tap a phone number to edit.
5. Re-enter or edit the number and tap Save.
Assign Direct Dialing Numbers
Besides speed dialing, you are also able to directly save a contact to your Home screen.
1. Tap > > .
2. Touch and hold a contact's entry.
Contacts 66
3. Tap Add to Home screen > Direct dial. The contact will be shown on the Home screen.
Note: If there is no available space on a particular Home screen canvas, you must delete or
remove an item before you can add another item. In this case, you have the option of switching
to another Home screen canvas.
To use direct dial:
Simply tap the contact on the Home screen.
Assign a Picture to an Entry
Assign a picture to display each time a certain contact calls you.
1. Tap > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact.
4. Tap .
5. Tap Take photo to take a new picture. The camera will launch.
– or –
Tap Select from Gallery to select a picture from the Gallery.
6. After cropping the picture as you want, (see Gallery Options) tap Save.
Find Contacts by Name
1. Tap > > .
2. Tap the Search contacts field.
3. Start entering the name of the contact you„re searching for. As you type, contacts with
matching names will appear below the search box.
4. Tap a matching contact in the list to open its entry.
Communicate with Your Contacts
From the Contacts or Favorites tab, you can quickly call or send a text (SMS) or multimedia
message (MMS) message to a contact's default phone number. You can also open a menu to
access different methods of communicating with that contact.
The Contacts application shares your contacts with many other applications, such as Gmail™
(see Gmail) and messaging (see Text and Multimedia Messaging).
Contacts 67
To connect by using Quick Contact for Android™:
1. Tap a contact's picture to open Quick Contact for Android.
2. Tap the icon corresponding to the type of communication you want to start.
Depending on the contact information saved, the available actions will be displayed above the
name.
To communicate with a contact:
1. Tap > > .
2. Tap the contact's entry.
3. In the contact's details screen, tap the method you wish to communicate with the contact.
Tap next to the number you want to call to directly.
Tap next to the number you want to message.
Note: Anytime you see the green Call Key next to a number, such as in your Favorites or
Call logs, just tap it to call that number.
To call a contact‟s default number:
1. Tap > > .
2. Tap next to the contact entry.
3. If multiple numbers are stored, a pop-up window to select the number will open.
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(For more information about placing phone calls, see Make Phone Calls.)
For more information about sending text and multimedia messages, see Text and Multimedia
Messaging.
Import, Export, and Share Contacts
If you have contacts stored in vCard format on the phone's internal storage, you can import
them into your Contacts application on your phone. You can also export contacts in vCard
format onto the phone internal storage. Export your contacts to back them up to a computer or
another phone.
Import Contacts From Your Internal Storage
You can import contacts from your internal storage directly to your phone.
Note: See Transfer Via PC or Laptop for details about copying files to your phone from your
computer.
1. Copy the vCard files to your phone from your computer.
2. Tap > > .
3. Tap > Import/Export > Import from internal storage.
4. If you have more than one account on your phone, tap the account into which you want
to import the contacts.
5. Tap the files you wish to import and tap Import and Yes to confirm.
Export Contacts to Your Internal Storage
You can export all of the contacts on your phone, as vCard files. You can then copy this file to a
computer or another phone that is compatible with this format, such as an address book
application. (See Transfer Via PC or Laptop.)
1. Tap > > .
2. Tap > Import/Export.
3. Tap Export to internal storage.
4. Tap the contacts you want to export, then tap Export and Yes to confirm.
5. Enter a file name and tap OK.
Share a Contact
You can share a contact with someone by sending it to the person as a vCard file.
Contacts 69
1. Tap > > .
2. Open the contact you want to share.
3. Tap > Share.
4. Choose the method for sending.
Joining and Separating Contacts
When you have two or more entries for the same contact, you can join them into a single entry.
You can also separate contacts that were joined.
1. Tap > > .
2. Tap > Join contacts.
3. Select a tab at the top of the screen.
Tap Join suggestion to select entries to merge.
Tap Joined contacts to select entries to separate.
4. Checkmark the entry (or entries) you want, then tap Join or Separate.
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Accounts and Messaging
With Sprint service and your phone„s messaging capabilities, you have the opportunity to share
information through many different channels and accounts.
Gmail
This email client is Google„s web-based email service. (See Synchronize Your Google Account.)
From a computer, launch your preferred web browser and navigate to www.gmail.com.
Depending on your synchronization settings, Gmail (along with calendar events, phone numbers
and other contact information) on your phone is automatically synchronized between your
phone and your Gmail account on the web.
Create a Google Account
You must create and/or sign into a Google Account to use GmailTM, Google HangoutsTM, Google
CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to
download applications from the Google Play Store app to sync your data (if applicable) with the
Google servers, and to take advantage of any other available Google services on your phone.
If you don„t have a Google Account, you will be prompted to create one. If you have an
enterprise account through your company or other organization, your IT department may have
special instructions on how to sign into that account.
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, select Sign-in > Create an account.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the
new email to both confirm and activate your new account.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Launch an application that requires a Google Account (such as Play Store or Gmail).
2. Tap Existing.
Note: If you do not already have a Google Account, tap New and follow the on-screen prompts
to create your new account.
3. Tap the Email and Password fields and enter your information.
Accounts and Messaging 71
4. Tap > OK.
5. Read the disclaimer about Backup and restore and checkmark the box to keep the
phone backed up with the Google Account. Then, tap .
Note: If necessary, set up a credit card for Play Store.
Your phone then communicates with the Google servers to confirm your information.
Important: Some applications, such as Calendar, work only with the primary Google Account
(the first Google Account set up with your phone). If you plan to use more than one Google
Account with your phone, be sure to sign into the one you want to use with such applications
first. When you sign in, your contacts, Gmail messages, Calendar events, and other information
from these applications and services on the web can be synchronized with your phone. You will
be prompted to sign in or to create a Google Account the first time you start an application that
requires one, such as Gmail or Play Store.
Access Gmail
Access your personal Gmail account directly on your phone.
When you open the Gmail application, the most recent conversations are displayed in your
Inbox.
■ Tap > > Gmail.
All of your conversations are displayed in your Inbox unless you delete, archive, or filter them.
Conversations with new messages are displayed with bold subject lines. To read a message in
a conversation, tap the conversation. (See Read Your Messages.)
Accounts and Messaging 72
View Your Gmail Inbox when Gmail is Running
■ If you are viewing a message or another label, tap until you return to your Inbox.
Add Another Google Account
■ Tap > > System settings > Accounts & sync > Add account > Google >
Existing or New.
Switch Between Accounts
Gmail displays conversations and messages from one Google Account at a time. If you have
more than one account, you can open the Accounts screen to view how many unread
messages you have in each account and switch accounts.
■ From your Inbox, tap the account name at the top left corner of the screen, then tap the
account that contains the messages you want to read.
Read Your Messages
■ Tap a conversation that contains the message you want to read.
When you open a conversation, the first unread or starred message is displayed.
Accounts and Messaging 73
If you want to contact the sender, tap the Contact's picture ID to open Quick Contact. (See
Communicate with Your Contacts.) When reading messages in a conversation, you can use the
buttons at the bottom of the screen to archive the entire or delete it. After you delete a
conversation, you can tap UNDO in a dark gray box that appears on the bottom of the screen.
You can scroll to the bottom of a message to access buttons for replying to or forwarding the
message, as described in Read and Reply to Gmail Messages.
To reread a message:
When you open a conversation, messages that you„ve already read are minimized into a tab
that indicates the number of hidden messages.
1. Tap > > Gmail.
2. Tap the conversation you want to view.
3. Tap the contact name to open that message.
When reading a message or when its tab is selected, you can tap to return a read message
to the unread state. For example, to remind yourself to read it again later.
Send a Gmail Message
You can compose and send a message to people or groups with Gmail addresses or other
email addresses.
1. Tap > > Gmail.
2. Tap .
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Note: This will start the message from your default Gmail account. To send it from another
account, tap the account name at the top left corner of the Inbox, then tap the account you want
to use.
3. Enter a recipient's address. As you enter text, matching addresses are displayed from
your Contact list. You can tap a suggested address or continue entering text to enter a
new one.
4. Tap > Add Cc/Bcc to copy (normal or blind status) recipients, if necessary.
5. Enter a subject for the message in the Subject field.
6. Continue into the next field to compose your email message.
7. Tap > Attach file to add an attachment to the email.
8. Tap to send the email.
– or –
If you're not ready to send the message, tap > Save draft instead. You can read
your drafts by opening messages with the Drafts label.
– or –
Tap > Discard to erase the message (including any saved drafts).
Note: If you aren't connected to a network - for example, if you„re working in Airplane mode - the
messages that you send are stored on your phone, with the Outbox label until you connect to a
network again.
Read and Reply to Gmail Messages
You can continue an email conversation by replying to a message or by forwarding it.
1. On a message, tap to reply to the message.
Tap to select from Reply all or Forward.
Replying to or forwarding messages without changing the subject adds your reply to
the current conversation. Changing the subject starts a new conversation.
The message will open in a new screen where you can add or remove addresses,
edit the subject, and add or remove text or attachments.
Accounts and Messaging 75
You can add one or more people to an ongoing conversation by replying to all and
then adding the new person's address(es) to the message.
All of the messages in the conversation are included in the new message; any
messages that follow the message you forward are omitted.
2. Tap to send the email.
Note: You can change the message action after you've started the message. Simply tap
the in the message header to the right of the current message action, then tap the
one you want. For example, if you chose Reply but decide you want to Reply all.
Work with Conversations in Batches
With Gmail, you can archive, label, delete, or perform other actions on a batch of conversations
at once.
1. From the Inbox or another label, tap the letter or Contact photo to the left of each
message for all the messages you want to include in the batch.
When you highlight a conversation, the (Archive), (Trash),
(Read/Unread) or (More) buttons appear at the top of the screen.
2. Tap (Archive), (Trash), (Read/Unread) or (More).
The chosen action affects the selected batch of messages. If you accidentally delete
a batch of conversations, you can tap UNDO in the grey bar (that appears briefly
after the action) at the bottom of the Inbox screen to return the messages to the
Inbox or appropriate label. You can also use UNDO after archiving, and reporting
spam. If you never work with batches of messages, you can hide the check boxes to
leave more room for the subjects of conversations. (See Change Gmail Settings.)
Accounts and Messaging 76
Change Gmail Settings
You can change a number of settings for Gmail. Each Google Account has its own settings, so
your changes affect only the current account. (See Switch Between Accounts).
Notification volumes and some synchronization settings can also be changed in the Settings
application.
1. Tap > > Gmail.
2. Tap > Settings.
3. Tap General settings to change the following settings for all accounts:
Archive & delete actions: Choose if you want to display only the archive option,
only the delete option, or both options.
Swipe to archive: Select to archive a conversation when you swipe it.
Sender image: Allows the senders image to be displayed beside the name in the
conversation list.
Reply all: Mark the checkbox to make Reply all the default message action.
Auto-fit messages: Mark the checkbox to shrink the messages to fit the screen and
allow zooming.
Auto-advance: Sets which conversation list is viewed after archive or deletion.
Message actions: Sets when to show message actions.
Confirm before deleting: Checkmark the checkbox to ask to confirm before deleting
a message.
Confirm before archiving: Checkmark the checkbox to ask to confirm before
archiving a message.
Confirm before sending: Checkmark the checkbox to ask to confirm before sending
a message.
Individual Account Settings
You can set each of your accounts with specific, individual settings.
1. Tap > > Gmail.
2. Tap > Settings.
3. Tap the account whose settings you want to modify.
Accounts and Messaging 77
Inbox type: Select the default inbox.
Inbox categories: Allows you to choose what categories to display in your inbox.
Notifications: Checkmark to receive a Status Bar notification when mail arrives.
Inbox sound & vibrate: Opens a dialog box to set the Sync download amount for
this account and how you want to be notified.
Signature: Opens a dialog box to enter the signature you want to send at the end of
your email.
Vacation responder: Allows you to set an automatic response to those who email
you during your vacation.
Sync Gmail: Opens the Accounts & Sync screen to modify your sync settings for this
account, or remove this account.
Days of mail to sync: Opens a dialog box to set the number of days of mail to sync.
Modifying this setting affects the sync download in the Ringtone & vibrate setting.
Manage labels: Opens a dialog box to set which mail labels are synced.
Download attachments: Checkmark to automatically download attachments to
recent messages using a Wi-Fi connection.
Respond with Quoted Text
When you respond to a Gmail message you can choose to type within the previous text. For
example, if the previous text includes multiple questions, you can insert your responses
immediately after each question instead of responding as a separate message.
1. Open a Gmail message and initiate your response action (e.g., Reply, Forward, etc.).
2. Make sure the QUOTE TEXT checkbox below the Compose field is checkmarked, then
tap RESPOND INLINE.
3. Tap where you want to insert your text, then enter your text as necessary.
4. Tap in the upper right corner of the screen to send the email.
Use the Email application to send and receive emails from your webmail or other accounts,
using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email
needs.
Accounts and Messaging 78
Although there is a separate Gmail application, the Email application can manage both Internet
based email services (Gmail™ and Yahoo!™) and Corporate Work Email (Outlook
can also be manually configured to connect to other email systems.
Note: If you have multiple email accounts, you must configure each account with its own
settings.
If you want to send and receive email messages through an ISP (Internet Service Provider)
account (such as Outlook), you will first need to set up an IMAP or POP account.
● Internet Message Access Protocol (IMAP) – This mail retrieval protocol is frequently
used in large networks and commercial and institutional settings. IMAP4 is the current
standard.
● Post Office Protocol (POP) - This protocol is supported by most ISPs and is currently
more common among consumer applications. POP3 is the current standard.
Note: For more information, review your email carrier„s support documents or contact your IT
administrator.
®
). The phone
Email Icons/Shortcuts
- Email shortcut
- Gmail shortcut
Status Bar - Notifications
- New Email message received
- New Gmail message received
Add an Email Account (POP3 or IMAP)
The Email application only reveals all currently added email accounts. To view additional email
accounts within the main Email screen, they must first be added.
1. Tap > > Email.
2. Do one of the following:
If this is your first time to add an email account, tap Yahoo or Other on the Select
email provider screen.
If you have already added an email account in Email, tap > Settings >
Add account. If the Select email provider screen is displayed, tap Yahoo or Other.
Accounts and Messaging 79
3. Enter the Email address and Password for your email account and then tap Next.
Tap Manual setup to configure your connection settings manually (POP3 , IMAP, or
Exchange). Follow the on-screen prompts and enter the information specific to your
carrier.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
4. Enter the account name and your name and tap Done.
Corporate Email (Outlook)
The Email application also provides access to your Outlook Exchange server via your phone. If
your company uses Microsoft Exchange Server 2003, 2007 and 2010 as the corporate email
system, you can use this email application to wirelessly synchronize your email, Contacts and
directly with your company„s Exchange server.
Important: This Outlook application does not utilize Microsoft® ActiveSync to synchronize the
phone to your remote Exchange Server. This synchronization is done wirelessly over the air
(OTA) and not via a direct connection.
Set Up a Corporate Email
1. Tap > > Email.
2. Tap Microsoft Exchange (from the add new email account screen).
3. Enter your Email address and Password information, then tap Next. Consult your
Network Administrator for further details.
Email address: Your Outlook work email address.
Password: Typically your network access password (case-sensitive).
4. Enter a Server address, Domain and tap Next.
Server: Your exchange server remote email address. Typically starts with
mail.XXX.com. Obtain this information from your company network administrator.
Domain: Enter your network domain\login username.
If your network requires SSL encryption, tap the Use secure connection (SSL) box
to place a checkmark and activate this additional level of security.
If your exchange server requires this feature, leaving this field unchecked can
prevent connection.
Accounts and Messaging 80
Note: Signal interruptions or incorrect username or password information can cause completion
issues.
5. Read the on-screen activation disclaimer and, if prompted, tap Activate.
Note: Depending on the type of account, you might be required to enable security to sync the
account.
6. Configure your Update schedule, Days to sync email (days to synchronize between
your phone and server), and activate any other email settings, then tap Next.
7. Identify your new account with a unique name and provide the outgoing name, then tap
Done.
Important: You can synchronize over the air (not directly) with an Exchange Server running
Microsoft Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange Server 2010.
Note: You can have multiple Work Email (Microsoft Exchange) accounts active on your phone.
Open Email
Reading and replying to email on your phone is as simple as on your computer.
1. Tap > > Email.
2. Tap a message to read, manage, or reply to.
From your Inbox screen, tap to select the following options: Refresh, Folders,
Sort by, Downloads and Settings.
While in a message, the options described in the image below are available.
Create and Send Email
Create and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures, videos, or documents to email messages.
1. From the Inbox, tap .
2. Enter the recipient„s email address in the To field.
Accounts and Messaging 81
You can add as many message recipients as you want.
Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email
to other recipients, enter the recipients in the Cc/Bcc field.
3. Tap the Subject field and enter the email subject.
4. Tap the body field and compose your email.
To add an attachment (such as picture, video, contact, event, audio, etc.), tap .
You can access the internal storage and navigate to the file you wish to attach.
Tap the file you wish to attach.
5. Tap to send the email.
Note: If you close the messaging window before sending it, it is stored in Drafts.
Reply to or Delete an Email Message
Replying to or deleting an email is simple.
Reply to an Email
1. From the Inbox, tap an email message to view it.
2. With the email message displayed, tap and choose Reply, Reply all.
If you select Forward, you must specify the message„s recipients.
3. Enter a new message and tap .
Delete an Email Message
■ Touch and hold an email (from your inbox list) and tap Delete from the pop-up context
menu.
– or –
With the email message displayed, tap .
Configure and Sync Corporate Email Settings
You can sync and configure various settings for your corporate email and create a corporate
email signature.
Accounts and Messaging 82
Sync Your Accounts
1. Tap > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select the Corporate account to reveal the account„s
synchronization settings screen.
3. Place a checkmark next to each option if you want the phone to automatically
synchronize. If you want to manually synchronize, tap > Sync now.
Configure Corporate Email
1. Tap > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to
reveal the account„s synchronization settings screen.
3. The following settings are available.
Account name: Displays the name used by the phone to track the account.
Your name: Displays your name. Tap this to change it.
Use signature: To add a signature or other information to outgoing email.
• Signature: Displays a signature. Tap this to change it.
Update schedule: Choose the update schedule.
Folders to sync: Select the folders you want to synchronize.
Days to sync email: Choose how many days of email you want to sync.
Message format: Select the format you want to view email messages in.
Message size limit: Allows you to set the size limit for messages.
Download over Wi-Fi: Attachments will be queued until Wi-Fi is connected.
• File size to download over Wi-Fi: Choose the limit for files required to be
downloaded over Wi-Fi.
Account & sync: Goes back to Accounts & sync screen.
Calendar events to sync: Choose how many weeks of calendar events you want to
sync.
Auto resend times: Set the number of tries to resend a failed email message.
Always CC/Bcc me: Allows you to copy yourself to emails sent out.
Accounts and Messaging 83
Out of office settings: Allows you to set your out of office settings and message.
Security settings: Set digital signatures and encryption to secure email.
Corporate directory: Searches online directory for the recipient input.
Server policy: View the server policy currently applied.
Notifications: Allows you to decide whether to notify you of new email.
• Notification sound: Allows you to select the notification sound for new emails.
• Vibrate: Allows you to configure vibrate options for new emails.
• Vibrate Type: Allows you to select the vibration type for new emails.
Exchange server settings: Allows you to change the server settings for your
account.
Remove account: Allows you to remove the account.
4. Tap to return to the previous screen.
For more detailed Corporate email information, see Corporate Email (Outlook). For more
information on Corporate Calendar synchronizing, see Synchronize Your Corporate Account.
Configure General Email Settings
1. Tap > > System settings > Accounts & sync.
2. Tap Email to display the account‟s synchronization settings screen.
3. Tap Email Settings and select General settings to set the following settings.
Set default account: Allows you to set the default account.
Email preview: Allows you to set how much lines of email to display as a preview in
the mailbox.
Conversation view: View email messages sent or received with the same subject in
one thread.
Split view: Allows you to email list with email contents in landscape orientation.
Load linked images: Select when you want to load linked images.
Ask before deleting: Checkmark to set the phone to ask before deleting email.
Auto-advance: Select which screen to display after deleting an email.
Resize image: Set the default size for image attached while composing.
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Trusted certificates: Trusted certificate information is available.
4. Tap to return to the previous screen.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your
wireless phone and other messaging-ready phones. When you receive a new message, you will
be notified by your phone. Messaging is available via the Messaging application in your
Applications screen. The icon appears in Status Bar when a new text message is received.
Note: See your service plan for applicable charges for text messaging.
Compose Text Messages
Quickly compose and send text messages on your phone.
1. Tap > > Messaging > .
2. Tap the To field and enter the recipient„s phone number or email information using the
on-screen keyboard.
Contacts: As you enter either a phone number or email address, if the information
matches a current contact„s entry information, you will see a match. When you see a
match, tap the associated name to complete the addressing.
Mobile: You can enter a wireless phone number directly.
Email: You can also enter the recipient„s email address.
3. Tap a matching entry from the on-screen dropdown list. This list is populated by matches
found from your managed accounts.
4. Tap the text field and enter your message.
To enter a smiley from the menu options, tap > Insert smiley. Make a
selection from the list to insert it into your current message.
To enter emojis, tap and select a category at the bottom of the keyboard.
5. Review your message and tap Send.
Read and Reply to Text Messages
When you receive a text message, your phone will notify you.
■ Open the Notification Panel and tap the text message notification.
– or –
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■ Tap > > Messaging and tap the new message.
Reply to a Text Message
1. While viewing a message, tap the text field.
2. Compose your reply or use the preset messages or icons.
To enter a message, use your on-screen keyboard. (See Enter Text With the On-
screen Keyboard.)
To enter a smiley from the menu options, tap > Insert smiley. Make a
selection from the list to insert it into the message.
To enter emojis, tap and select a category at the bottom of the keyboard.
3. You may select additional messaging options by tapping .
4. Review your reply and tap Send.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, voice recordings, audio, video files, contacts (vCard), schedule
(vCalendar), location, draw or memos.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > > Messaging > .
2. Tap the To field and enter the recipient„s phone number or email information. As you
enter the phone number or email address, matching contacts appear on-screen. Tap an
available matching recipient or continue entering the phone number or email address.
3. Tap the text field and enter your message.
4. Tap .
5. Select a multimedia attachment type:
Image: Opens the Gallery application. Select the picture you wish to send with the
outgoing message.
Take photo: Opens the Camera application. Take a picture, and then tap OK to use
this image in your message. (See Take Pictures.)
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Video: Opens the Gallery application. Select a video and attach it to your outgoing
message.
Record video: Opens the Camcorder application. Record a video, then tap OK to
use this video in your message. (See Record Videos.)
Audio: Opens a menu that allows you to browse for audio files using different
applications.
Record voice: Opens the message recorder.
• After recording your message, tap to attach it to your message.
Location: Opens a map screen. Select a location, then tap Attach to insert it.
Contact: Opens your Contacts list and allows you to select of a Contact to send.
Schedule: Opens your Schedule event list and allow you to select an event to send.
Memo: Opens the Memo application and allows you to select of a memo to send.
Slide: Allows you to create a slideshow with your media files.
• Insert a multimedia file, then tap > Slide. You can also enter text to each
slide.
Draw: Allows you to draw and attach an image like QuickMemo.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap
next to the attachment.
6. When you are finished creating your new MMS message, tap Send MMS.
Save and Resume a Draft Message
While composing a text or multimedia message, tap to automatically save your message
as a draft.
To resume composing the message:
1. On the All messages screen, tap the desired draft message. A draft icon will be
displayed.
2. When you finish editing the message, tap Send or Send MMS.
Managing Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the All messages screen. Threaded text or
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multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
To read a text message:
■ Do one of the following:
On the All messages screen, tap the message thread to open and read it.
If you have a new message notification, touch and slide the Status Bar down to open
the Notifications Panel. Tap the new message to open and read it.
To view a multimedia message (MMS):
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the
file or tap the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal
storage. To save the attachment, touch and hold the file and tap Save attachment from the
Message options context menu.
Note: When Auto-retrieve in multimedia message settings is disabled, only the message header
is downloaded. To download the entire message, tap the Download button in the message. For
details, see Text and Multimedia Message Options.
To reply to a text or multimedia message:
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
4. Once completed, tap Send or Send MMS.
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then tap View message details.
Note: If a message contains a link to a web page, tap the message and then tap the link to open
it in the web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number
to dial the number or add it to your contacts.
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To protect a message from deletion:
You can lock a message so that it will not be deleted even if you delete the other messages in
the conversation.
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. Touch and hold the message that you want to lock.
4. Tap Lock message on the options menu. A lock icon is displayed at the right hand side
of the message.
Delete Messages
You can delete a single message or several messages at a time.
To delete a message thread:
1. Tap > > Messaging.
2. On the All messages screen, tap the message thread that you want to delete.
3. Tap > Delete.
4. Tap Select all or choose the desired messages and tap Delete.
5. When prompted to confirm, tap Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
To delete several message threads:
1. Tap > > Messaging.
2. On the All messages screen, tap > Delete.
3. Tap the Select all checkbox at the top left corner, then tap Delete.
4. When prompted to confirm, tap Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
To view contact details and communicate with a contact:
When you have received a message from someone in your stored contacts, you can tap the
contact„s photo or icon in the message thread to open a menu of options. Depending on the
stored contact information, you can view the contact details, phone or send an email message
to the contact, and more.
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Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages
including message limits, size settings, and notifications.
1. Tap > > Messaging.
2. On the All messages screen, tap > Settings.
3. Adjust the following settings according to your needs:
● Set default message app: Allows you to set Messaging as your default messaging app
to send messages and use other features of the Messaging app.
● Storage
Delete old messages: Enable this option to delete older text messages when the
limit for maximum number of text messages is exceeded.
• Text message limit: Sets the maximum number of text messages that can be
stored on the phone (per conversation).
• Multimedia message limit: Sets the maximum number of multimedia messages
that can be stored on the phone (per conversation).
Signature: Tap this to automatically add signature (blue checkmark displays).
Callback number: Check this to automatically add callback number (blue checkmark
displays).
● Text message
Priority: Select Normal or High.
Message reassembly: Enable this option (blue checkmark displays) so that multi-
segment messages can be reassembled and shown as a single message. Each
segment will still count toward your usage.
● Multimedia message
Group Messaging: Enable this option to send a single message as multimedia
message when there are multiple recipients.
Auto-retrieve: Enable this option to automatically retrieve the entire content of your
multimedia message. When checked, the multimedia message header, message
body, and any attachments will automatically download to your phone. If you disable
this option, only the multimedia message header will be retrieved and displayed.
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