trademarks owned by Bluetooth SIG, Inc. microSD™ is a trademark of SanDisk. Other
trademarks and trade names are those of their respective owners. Unless otherwise specified
herein, all accessories referenced herein are sold separately. All features, functionality, and
other product specifications are subject to change. Screen shots are simulated and subject to
change.
Important Messages
IMPORTANT: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email
account such as incoming and outgoing server settings before you proceed.
WARNING: Use only Sprint-approved or manufacturer-approved batteries and chargers with
your phone. The failure to use a Sprint-approved or manufacturer-approved
battery and charger may increase the risk that your phone will overheat, catch
fire or explode, resulting in serious bodily injury, death or property damage.
Notice: The NFC antenna for this model is on the back cover and this back cover is the
only one that is offered with the device.
DivX Mobile
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi
Corporation. This is an official DivX Certified® device that has passed rigorous testing to verify
that it plays DivX video. Visit divx.com for more information and software tools to convert your
files into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to
play purchased DivX Video on- Demand (VOD) movies. To obtain your registration code, locate
the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on
how to complete your registration.
DivX Certified® to play DivX® video up to HD 720p, including premium content.
DivX® , DivX Certified® and associated logos are trademarks of Rovi Corporation or its
subsidiaries and are used under license.
Important Messages
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Activate Your Phone ........................................................................................................... 2
Make Your First Call ................................................................ ........................................... 3
Set Up Your Voicemail ........................................................................................................ 3
Sprint Account Information and Help ................................................................................... 4
Activate This Device ................................................................................................. 189
System Updates ....................................................................................................... 189
About Phone ............................................................................................................. 190
Index ....................................................................................................................................... 191
Table of Contents ix
Get Started
This section gives you all the information you need to set up your phone and Sprint service for
the first time.
Your Phone at a Glance
The following illustration outlines your phone„s primary external features and buttons.
Set Up Your Phone
You must first charge the phone.
1. Charge your phone.
Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
Plug one end of the USB cable into the phone's Charger/Accessory Port and the
other end into an electrical outlet. The charge time varies depending upon the battery
level.
Get Started 1
Note: Your phone‟s battery should have enough charge for the phone to turn on and find a
signal, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
2. Press and hold the Power/Lock Button to turn the phone on. If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
●When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update
screen. Follow the onscreen instructions to continue.
●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you're swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•Touch Activate to override auto-activation and start the manual activation
wizard.
• Follow the on-screen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Get Started 2
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing
Power/Lock Button cancels the activation process.
Note: If you are having difficulty with activation, visit sprint.com/support.
Make Your First Call
Once your phone is activated, you can make phone calls.
1. Tap > .
2. Use the dialpad to enter a phone number.
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
3. Tap to dial the number.
Note: Your phone's battery should have enough charge for your phone to turn on and find a
signal, set up your voicemail, and make a call. You should fully charge your battery as
soon as possible.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Tap > .
2. Touch and hold .
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Sprint strongly recommends that you create a password when setting up your voicemail
to protect against unauthorized access. Without a password, anyone who has access to
your phone is able to access your voicemail messages.
Get Started 3
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account username and password when you
sign on to sprint.com/mysprint. (Click SIGN-IN > Sign in/Register to get started.) If you are not
the account owner (if someone else receives the bill for your Sprint service), you can get a subaccount password at sprint.com/mysprint.
Voicemail Password
You‟ll create your voicemail password (or passcode) when you set up your voicemail. See Set
Up Your Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
Get Started 4
●Learn more about data services and other products like games, ringers, screensavers,
and more.
From Your Sprint Phone
● From the dial screen, tap to access a summary of your Sprint service
plan or get answers to other questions.
● From the dial screen, tap to make a payment.
● From the dial screen, tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► From the dial screen, tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► From the dial screen, tap .
For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 5
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Tip: Phone Software Upgrades – Updates to your phone‟s software may become available
from time to time. Sprint will automatically upload critical updates to your phone. You can
also use the menu to check for and download updates. Tap > > System
settings > System updates.
Your Phone Overview
The illustrations and descriptions below outline your phone„s basic layout.
Front View
1. Proximity Sensor senses proximity towards other objects (such as your head) so that
touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective
case not authorized by LG.
2. Front-Facing Camera Lens allows you to take pictures and video of yourself. Also lets
you participate in video chats.
Phone Basics 6
3. Micro SIM card tray insert the micro SIM into this tray.
4. Touchscreen displays all the information needed to operate your phone, such as the
applications, call status, the Contacts list, the date and time, and the signal and battery
strength.
5. Back Button returns to the previous screen. It also closes pop-up display items such as
menus and dialog boxes.
6. Home Button returns to the Home screen. If you're already viewing one of extension
canvases, it opens the central Home screen. Touch and hold to display recently used
applications.
7. 3.5mm Headset Jack allows you to plug in a headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
8. Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller’s voice in speakerphone mode.
9. Menu Button allows you to access your phone's main functions menu from the Home
screen: Add apps & widgets, Theme, Home screen settings, Lock screen settings,
System settings. While using an application, tap to open a list of available options.
10. Apps Button opens the Applications screen to view installed applications.
11. Notification LED flashes front notification LED when you receive notifications, such as
an incoming call, if you enable this feature.
12. Earpiece lets you hear the caller and automated prompts.
Phone Basics 7
Rear View
1. Back-Facing Camera Lens lets you take pictures and record videos.
2. Power/Lock Button locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and Turn on/off Airplane
mode. You can also quickly switch to Silent mode , Vibration mode or Sound
mode .
3. Charger/ Accessory Port allows you to connect the phone charger or an optional USB
cable.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
4. Volume Buttons allow you to adjust the ringer and media volumes, or to adjust the incall volume during a call.
5. LED flashes rear notification LED when you receive notifications, such as an incoming
call, if you enable this feature.
6. Flash helps you take pictures and video in dim lighting.
7. IR (Infrared) LED uses infrared to communicate with devices using the QuickRemote
app.
Plug & Pop
Plug & Pop allows you to quickly choose apps to use when plugging in an earphone or On-theGo device, such as a mouse or keyboard.
1. Plug in an earphone or OTG (On-the-Go) devices (e.g., mouse, keyboard, etc.).
Phone Basics 8
Icon
Description
Signal Strength – Shows your current signal strength (the more bars there are,
the stronger the signal is).
No Service – Your phone cannot find a usable signal.
4G Connected – Indicates that 4G data service is available.
4G In Use – Indicates that 4G data service is in use.
3G/1x Connected – Indicates that 3G/1x data service is available.
2. The applications panel will display and you can select an app to run.
Note: You can edit the applications to display on the panel and set not to show the applications
panel.
To access this menu, tap > > Systems settings > Accessory > USB
storage or Earphone. Tap Edit app panel to select the applications you want to make
available or tap the check box next to App panel to activate or deactivate the feature.
Status Bar
The Status Bar appears at the top of the screen. It displays icons indicating that you‟ve received
notifications (on the left) and icons indicating the phone‟s status (on the right), along with the
current time.
If you have more notifications than can fit in the Status Bar, the icon prompts you to open
the Status Bar to view them all. (See Notifications Panel.)
The following list identifies the symbols you‟ll see on your phone's display screen:
Status Icons
Phone Basics 9
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi Connected – Indicates that Wi-Fi is in use.
Bluetooth On – Indicates that Bluetooth is on.
GPS On – Indicates that GPS is on.
GPS Communicating – Indicates that the phone is receiving location data from
GPS.
Roaming – Your phone is “roaming” off the Nationwide Sprint Network.
CDMA Roaming – Indicates that phone is roaming.
Airplane Mode – Indicates that the phone is in Airplane Mode.
Speakerphone On – Indicates that Speakerphone is on.
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds
are silenced.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that battery is very low.
Low Battery – Indicates that battery is low.
Battery Drained (40%) – Indicates that battery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully
charged.)
Battery Charging – Indicates that battery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Icon
Description
New Gmail Message – Indicates a new Gmail message.
New Email – Indicates a new Email message.
Notification Icons
Phone Basics 10
New Text or Multimedia Message – Indicates you have received a new text or
multimedia message.
Problem With Text Or Multimedia Message Delivery – Indicates a text or
multimedia message is undeliverable.
Urgent Text or Multimedia Message - Indicates you have received an urgent
text or multimedia message.
New Voicemail – Indicates you have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
Data Is Syncing – Application sync is active and synchronization is in progress
for Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync – There has been an issue with your connection
to the Google server, or you were not properly signed into your account. In order
to use Google application or sync features, you must set up and sign into an
active Google Account.
Full Internal Storage – Indicates that internal storage is full.
Wi-Fi Direct – Indicates that Wi-Fi Direct is turned on.
USB Connected – The phone has detected an active USB connection.
More Notifications Not Displayed – Indicates that there are more notifications
which are not displayed in the Status Bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress
using the Bluetooth headset.
Call Being Forwarded – Indicates that a call is being forwarded.
Call On Hold – Indicates that a call is on hold.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Download Finished – Indicates that a download is complete.
Connected To VPN – Indicates that the phone is connected to a Virtual Private
Network.
Disconnected From VPN – Indicates that the phone is disconnected from the
Virtual Private Network.
Song Is Playing – Indicates that a song is playing.
Phone Basics 11
Carrier data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Hotspot Active - Indicates that Portable Wi-Fi hotspot is active.
Turn Your Phone On and Off
Turn your phone on and off and wake-up the screen by using the Power/Lock Button .
Turn Your Phone On
► Press and hold the Power/Lock Button .
Once your phone is on, it may display “Searching for Service.” When your phone finds a signal,
it enters standby mode – the phone‟s idle state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your phone automatically returns to standby
mode.
In Power Save mode, your phone searches for a signal periodically without your intervention.
You can also initiate a search for Sprint service by pressing any key (when your phone is turned
on).
Tip: The Power Save feature conserves your battery power when you are in an area where
there is no signal.
Turn Your Phone Off
1. Press and hold the Power/Lock Button for two seconds until you see the Phone
options on the display screen.
2. Tap Power off and then tap OK to power off the phone.
Your screen remains blank while your phone is off (unless the battery is charging).
Wake Up the Screen
If you don‟t use the phone for a while, the screen and backlight will shut off to conserve battery
power.
1. Press the Power/Lock Button . Your lock screen will appear. See Lock screen.
2. Swipe the screen to any direction to unlock it. The last screen you were working on
opens. (This is the default lock screen.)
Phone Basics 12
Note: When turning the screen on, make sure you do not cover the proximity sensor. Doing so
will not allow you to turn the screen on.
Screen On/Off
The KnockON feature allows you to double-tap the screen to easily turn it on or off. You can
enable and disable this feature in the Gestures settings.
To Turn the Screen On
1. Double-tap the center of the Lock screen to turn the screen on.
2. Unlock the screen or access any of the available shortcuts or widgets.
To Turn the Screen Off
1. Double-tap an empty area of the Home screen or the Status Bar.
2. The screen will turn off.
Note: Tap on the center area of the screen. If you tap on the bottom or the top area, the
recognition rate may decrease.
You can use KnockON in the small window when using the QuickWindow Case.
To activate or deactivate the feature, tap > > Systems settings > Gestures
> Screen on/off.
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your
phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 911.
► Press the Power/Lock Button .
Phone Basics 13
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set an unlock requirement
(such as a pattern, PIN, or password) that will need to be entered to unlock it.
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you‟ve selected. Once you set it up, you can easily put your phone in Guest
mode by drawing the guest pattern on the Lock screen that you set, which is different from your
normal unlock pattern.
Note: Guests can also use applications that your selected applications link to.
Setting Up Guest Mode
Follow the steps below to set up Guest mode and begin using it.
1. Tap > > System settings > Guest mode.
2. Tap Set pattern, then set the pattern you want to use to put your device in Guest mode.
3. Tap Set apps to view which apps can be accessed in Guest mode. Tap the Add icon
in the upper right corner of the screen to change the Guest apps list.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
Phone Basics 14
Tap OK when all of the checkboxes are set as you want.
4. Tap UseGuest mode.
If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your
normal lock screen pattern as necessary.
Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able
set the unlock pattern.
Using Guest Mode
After you‟ve set up and enabled Guest mode, lock the screen so that you can enter your Guest
mode pattern. The Guest mode Home screen is displayed with only the apps you‟ve selected for
guest access. To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: The Use Guest mode checkmark is automatically removed from the checkbox if your
lock sequence is changed from Pattern. Otherwise, manually disable it if you no longer
want to allow guest access.
Hardware Key Control Mode
If your phone display is damaged or broken, you can answer an incoming call, end a call, or turn
off an alarm using the hardware keys.
1. Turn your phone off.
2. Press and hold the Power/Lock Key and the Volume Keys at the same
time for more than 6 seconds to enter the Hardware key control mode.
3. Press the Volume Keys to scroll to the desired option, then press the
Power/Lock Key to confirm.
Answer a call: Press the Volume Keys at the same time.
End a call: Press the Power/Lock Key during a call.
Stop an alarm: When an alarm rings, press and hold the Volume Up Key or
Volume Down Key to stop the alarm.
Note: If you use your phone with a broken display glass, your phone can break even more or
you can be injured. Make sure to visit the LG authorized service center to get your
phone repaired.
Battery and Charger
Sprint-approved or LG-approved batteries and accessories can be found at Sprint Stores or
through LG, or call 1-866-866-7509 to order. They‟re also available at www.sprint.com.
Phone Basics 15
Battery Capacity
Your phone is equipped with a Li-pol(Embedded) battery. It allows you to recharge your battery
before it is fully drained. The battery provides up to 17.7 hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon blinks. When there are
approximately two minutes of talk time left, the phone can sound an audible alert and then turn
off.
Note: Long backlight settings, searching for service, using vibrate mode, browser use, and
other variable may reduce the battery‟s talk and standby times.
Tip: Watch your phone's battery level indicator and charge the battery before it runs out of
power.
Charge the Battery
Keeping track of your battery's charge is important. If your battery level becomes too low, your
phone automatically turns off and you will lose any information you were just working on.
1. Connect the charging adapter and USB cable as shown; the LG logo on the charging
adapter should face toward you.
2. Plug one end of the USB cable into the phone's Charger/Accessory Port and the other
end into an electrical outlet. The charge time varies depending upon the battery level.
Battery Temperature Protection
Though extremely rare, if the battery becomes overheated, the phone will automatically turn off.
Charge with USB
You can use your computer to charge your phone. To be able to charge with the USB cable,
you need to install the necessary USB drivers on your computer first. Connect one end of the
USB cable to the Charger/Accessory Port on your phone and connect the other end to a USB
port on your computer. It is best to use the rear USB port when connecting to a desktop
computer. The USB hub should be powered by an external power source.
Note: Low-power USB ports are not supported, such as the USB port on your keyboard or bus-
powered USB hub.
Phone Basics 16
The LG USB Driver is downloadable from the following site: http://www.lg.com/us/ >
Select SUPPORT. In the Search box next to SEARCH PRODUCT SUPPORT, enter the
model name or name and click SEARCH. Click the model. On the PRODUCT
SUPPORT page, click on Software Update & Drivers.
Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.
Extend Your Battery Life
You can extend your battery's life between charges by turning off features that run in the
background. You can also monitor how applications and system resources consume battery
power.
● Reduce your Backlight On time.
● Turn Bluetooth off when not in use.
● Turn Wi-Fi off when not in use.
● Deactivate the GPS when not needed. Most applications using this function will
periodically query the GPS satellites for your current location; each query drains your
battery.
●Do not wait until your battery is completely depleted before charging your phone.
Repeating this process of a complete discharge and recharge can over time reduce the
storage capacity of any battery.
● Turn off Automatic application sync.
● Check the Running Services and close any unnecessary applications.
Note: If you accidently press the Power/Lock Button while the device is in your pocket, the
screen will turn off automatically in order to save battery power.
Battery Charge Level
Tap > > System settings > About phone > Battery.
The battery status (charging or discharging) and level (as a percentage of fully charged) are
displayed.
Monitor and Control Battery Use
The Battery use screen shows which applications consume the most battery power. You can
also use it to turn off applications that you‟ve downloaded, if they are consuming too much
power.
Tap > > System settings > About phone > Battery > Battery use.
Phone Basics 17
Tap any of the listed items for more options.
Phone Function Buttons
Your phone comes equipped with three main function buttons that can be used on any screen to
access added functions.
Menu Button
The Menu Button activates an available menu function for the current screen or application.
When on the Home screen, tap to view the following options:
● Add apps & widgets allow you to add apps and widgets to the Home screen.
● Theme allows you to change the theme.
● Home screen settings provides direct access to the phone's Home screen settings
menu. (See Home screen.)
●Lock screen settings provides direct access to the phone's lock screen settings menu.
(See Lock screen.)
● System settings provides quick access to the phone's Settings menu. (See Settings.)
Work with Menus
There are two Android menu types, Options menus and Context menus.
Options Menus
Options menus contain tools that apply to the activities of the current screen or application, not
to any specific item on the screen. To open the available options menu, tap .
Note: Not all applications have Options menus; if you tap on a screen that has no
Options menu, nothing will happen.
Some applications have more Options menu items than can fit in the options menu; tap More to
open the additional items.
Phone Basics 18
Context Menus
Context menus contain options that apply to a specific item on the screen. To open a Context
menu, touch and hold an item on the screen. Not all items have Context menus. If you touch
and hold an item that has no Context menu, nothing will happen.
Select Menu Items
To select a menu or option, simply tap it. If there are more menus/options than can fit in a
screen, slide the screen up to display more menus/options.
For example, to set the phone to play tones when dialing numbers on the dial pad:
1. Tap > .
2. Tap System settings.
3. Tap Sound.
Phone Basics 19
4. Slide the screen up to display more menus.
5. Tap Touch feedback & system.
6. Tap Dial pad touch tones to checkmark it.
For the purposes of this guide, the above steps condense into:
► Tap > > System settings > Sound > Touch feedback & system > Dial pad
touch tones.
Back Up Within a Menu
► Tap to back up within a menu.
– or –
► Tap to return to the Home screen.
Notifications Panel
Notification icons report the arrival of new messages, calendar events, alarms, as well as
ongoing events, such as when you are on a call.
When you receive a notification, text appears briefly and the notification icon will be displayed in
the Status Bar. For descriptions of the various notification icons, see Status Bar.
You can open the Notifications Panel to view a list of all recent notifications. Depending on your
settings, you may hear a notification sound and the phone may vibrate.
Note: Adjusting sound volume and other general notifications settings is described in Sound
Settings.
Applications whose activities produce notifications, such as Gmail and Talk, have their own
settings, which you can use to configure whether, and how, they send notifications. See the
sections on those applications for details.
Open Notifications
► Touch and drag the Status Bar to the bottom of the screen.
The Notifications Panel displays the Quick Settings and a list of your current notifications,
organized into ongoing and event-based notifications.
Respond to Notifications
1. Open the Notifications Panel. Your current notifications are listed in the panel, each with
a brief description.
Phone Basics 20
2. Tap a notification to view it. The Notifications Panel will close and the application that
corresponds to your response will open.
For example, new voicemail notifications dial your voicemail box, and network disconnect
notifications open the list of configured networks so you can reconnect.
Clear Notifications
1. Open the Notifications Panel.
2. Tap at the top right of the panel.
All event-based notifications will be cleared; ongoing notifications will remain in the list.
Close Notifications
► Touch and drag the tab at the bottom of the Notifications Panel to the top of the screen.
– or –
► Tap . (The panel will also close when you tap a notification.)
Home Button
The Home Button takes you back to your default Home screen canvas (of the 7 total available
canvases). Tap to access your main Home screen.
Back Button
The Back Button returns you to the previously active screen. If the on-screen keyboard is
currently open, the Back Button closes the keyboard.
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a
single touch and to easily scroll through long lists. Simply slide up and down through the display
with your fingertip.
Your touchscreen provides an excellent way to interact with and use your Android phone. With
the touch of your finger, you can access available applications, make menu selections, and
access data saved to your phone. The following terms are used for describing the different
available actions using the touchscreen:
●Tap: A single finger tap selects items, links, shortcuts and letters on the on-screen
keyboard.
●Touch and hold: Touch and hold an item on the screen by touching it and not lifting
your finger until an action occurs. For example, to open a contact„s available options,
touch and hold the contact in the Contacts list until the context menu opens.
Phone Basics 21
●Drag: Touch and hold an item for a moment and then, without lifting your finger, move
your finger on the screen until you reach the target position. You can drag items on the
Home screen to reposition them, as described in Add and Remove Widgets on the
Home Screen, or drag the Notifications Panel open, as described in Notifications Panel.
● Swipe or slide: To swipe or slide, quickly move your finger across the surface of the
screen, without pausing when you first touch it (so you don„t drag an item instead). For
example, you can slide the screen up or down to scroll through a list, or browse through
the different Home screens by swiping from left to right (and vice versa).
●Double-tap: Double-tap to zoom on a web page or a map. For example, quickly double-
tap a section of a web page to adjust that section to fit the width of the screen. You can
also double-tap to zoom in and out when taking a picture (using the Camera), and when
using Maps.
●Pinch-to-Zoom: Use your index finger and thumb in a pinch or spread motion to zoom
in or out when using the Browser, Maps, or browsing pictures.
● Rotate the screen: From many applications and menus, the orientation of the screen
adjusts to the phone„s physical orientation. (See Change the Screen Orientation.)
Your Home Screen
The Home screen is the starting point for many applications and functions, and it allows you to
add items like application shortcuts, or Google widgets to give you instant access to information
and applications. This is the default canvas and accessible from any menu by tapping .
Home Screen
On the Home screen, you can view Quick Keys at the bottom of the screen. The Quick Keys
and application icons provide easy, one-tap access to the functions you use the most.
Phone Basics 22
To return to the Home screen:
► Tap at any time, from any application
Extended Home Screen
The operating system provides multiple Home screen canvases to provide more space for
adding icons, widgets, and more.
► Slide your finger left or right across the Home screen. The default canvas is in the center
with three extension canvases on either side of it. (For more information on sliding, see
Touchscreen Navigation.)
Phone Basics 23
Use the Applications Key
All of your phone‟s applications are located within the Applications screen. This key accesses
shortcuts to your currently available applications.
Note: The Applications screen houses all default and downloaded applications (installed from
Play Store).
1. Tap > to open the Applications screen.
To close the Applications screen, tap .
2. Scroll left or right through the list and tap an icon to launch the associated application.
Applications: How to View, Open and Switch
All of the applications on your phone, including any applications that you downloaded and
installed from Play Store or other sources, are grouped together on one Applications screen that
you access from your Home screen. If you have more applications than you can currently see
on the Applications screen, slide the screen left or right to view more.
The Applications screen contains all of the phone's applications (though not downloaded
widgets and other downloaded material that isn't an application), including the Alarm/Clock,
Browser, Calculator, Camera, Play Store, YouTube, Voice Search, and much more.
Open the Applications Screen
► Tap .
Close the Applications Screen
► Tap .
Phone Basics 24
Note: The Applications screen closes automatically when you tap an icon to open its
application. Dragging an icon onto your Home screen also closes the Applications
screen automatically.
Open and Switch Applications
Multi-tasking is easy with Android™. Opened applications can keep running in the background
when you open another application. There‟s no need to quit an application before opening
another. You can easily switch among several opened applications. Android manages each
application, pausing and starting them as needed to ensure that unused applications don‟t
waste your phone's resources.
To open an application:
► Simply tap its icon on the screen.
Tip: You can customize your Home screen with shortcuts to the applications you use most
often. Applications are located on the Applications screen, but you can add an
application shortcut to your Home screen for faster access. No matter where the icon is,
on the Applications screen or your Home screen, just tap it to open and use it. See Add
Application Icons to the Home screen for more information.
To open multiple applications:
1. Tap an application icon to open it.
2. Place three fingers on the screen and slide to the left.
Note: See Slide Aside for information on turning this feature on and off.
3. Tap and tap the icon for the other application you want to open.
– or –
Simply tap the icon if the application you want is already on your Home screen.
To switch between multiple applications:
1. After opening multiple applications using the Slide Aside feature, place three fingers on
the screen and slide to the right.
– or –
Touch and hold . A list of previews of applications that you‟ve used recently is
displayed.
2. Tap the application icon you want to open.
Phone Basics 25
Icon
Description
Alarm/Clock – Access the Alarm/Clock application.
Browser – Launches the browser.
Calculator – Launches the Calculator application.
Calendar – Launches the Calendar application that can sync to either your
Google or Outlook® work calendar. Events can only be synched to a managed
account.
Camera – Launches the Camera.
Chrome – Launches the Chrome web browser.
Contacts – Displays the Contacts that can be synchronized with your phone
from either your Google or Outlook account. Contacts can only be synched to a
managed account.
Downloads – Launches the Downloads application where you can view, reopen,
or delete what you've downloaded.
Email – Provides access your POP3, IMAP, and Exchange Server (Outlook)
email accounts. Also provides access to your Gmail account.
Gallery – Displays a Gallery of camera images and video saved on your phone.
Gmail – Provides access to your Gmail account.
– or –
Tap to return to the current application.
Note: Swipe any application preview to remove it from the recently used apps screen.
Add Application Icons to the Home Screen
Customize your Home screen with shortcuts to the applications you use most often.
1. Tap > .
2. Touch and hold the application icon you want to add to your Home screen.
3. Lift your finger to place the app on your Home screen, or drag the icon to where you
want it on the screen, then lift your finger.
Applications
The following is a listing of the default applications available on your phone.
Phone Basics 26
Google – Allows you to search for a key term both on your phone contents and
the web.
Google settings – Allows you to know which apps you‟ve signed into
using Google+, as well as allowing a method of shutting them off, with
the option of removing all associated content from your Google+ pages.
Google+ – Share and keep up with all the different people in your life.
LG Backup – Allows you to perform backup and restore your user data
and settings on the phone into internal storage.
Life Square – Launches the Life Square app, which allows you to collect and
save call logs and messages, photos, videos, and voice recordings, and your
posts on social networking sites.
Local – Allows you to discover and share places using the location-based
service.
Lumen toolbar – The Lumen Toolbar enhances your browsing experience by
providing contextual tools and quick access to your favorite content.
Maps – Launches a dynamic map that helps you find local businesses, locate
friends, view maps and get driving directions.
Memo – Allows you to write a memo.
Messaging – Provides access to your text and multimedia messages.
Messenger – Helps you keep in touch with Google+ Messenger.
Mobile ID – Accesses the Mobile ID application and allows you to
download ID packages to personalize your phone. Once your phone is
activated, this changes to Sprint ID.
Music – Launches the Music Player.
Navigation – Launches the GPS Navigation feature on your phone, allowing you
to get quick turn-by-turn directions.
Notebook – Launches the Notebook application. You can create, view and
manage your notebook files.
Phone – Accesses the dial pad to make calls.
Play Books – Allows you to purchase and download ebooks from Play Store.
Play Magazines – Allows you to purchase and download emagazines from Play
Store.
Play Movies & TV – Allows you to rent and view videos.
Play Music – Launches the Google Play Music Player.
Play Store – Browse, search for, and download applications on the Play Store.
Phone Basics 27
Qualcomm IZat – Launches the Qualcomm Enhanced Location Service
application.
QuickRemote – Launches the QuickRemote app, which allows you to use your
phone as a remote control.
Settings – Accesses the phone„s Settings menu.
Shopper – Use Google Shopper to find products, scan product barcodes,
magazine ads, albums, or book cover art.
Hangouts – Launches the Hangouts application that lets you chat with family
and friends over the Internet for free.
Tasks – Allows you to create a task and to synchronize with MS Exchange
account.
Update Center – Launches the Update Center, which allows you to manage
apps.
Video Editor – Launches the Video Editor application.
Videos – Allows you to view videos.
Voice Dialer – Launches the Voice Dialer application.
Voice Mate – Launches the Voice Mate application, which allows you to perform
phone functions using your voice.
Voice Recorder – Launches Voice Recorder application and lets you record and
play the sound files.
Voice Search – Launches the Voice Search application.
Voicemail – Launches visual voicemail.
Weather – Launches the Weather application.
YouTube – Launches the YouTube application.
Dictionary – Launches the Dictionary.
File Manager – Allows you to manage files.
POLARIS Viewer 5 – Launches the Polaris Viewer 5 application so that you can
view document files on your phone.
QuickTranslator – Launches the Quick Translator application so that you can
translate words to your language.
Task Manager – Allows you to view running applications, their memory usage,
and stop running.
Note: The Email application can access both Exchange Server-based email (such as Work
email) and other Internet-based email providers such as Yahoo! and Gmail.
Phone Basics 28
Customize Your Home Screen
You can customize your Home screen when you do the following.
● Create Shortcuts
● Add Widgets
● Create Contact shortcuts
● Change the Background (Wallpaper)
● Customize Application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact,
activate a feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Tap to access the Home screen.
2. Select a location (canvas) for your new shortcut by scrolling across your available
canvases until you reach the desired one. (See Extended Home Screen.)
3. Tap to reveal all your current applications. By default, the applications are listed in a
grid view.
4. Scroll through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected
icon and closes the Applications screen. The new shortcut then appears to hover over
the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended).
The application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete,
release the screen to lock the shortcut into its new position.
To add a shortcut via the Home screen:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps or Widgets.
4. Touch and hold a selection from the list and drag it to your Home screen.
Phone Basics 29
To delete a shortcut:
1. Tap to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current
screen.
3. Drag the icon over Remove and release it.
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen
or on the Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen
application.
To add a Widget:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on
the left, right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the
desired screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. From the Home screen, tap > Home screen settings > Wallpaper.
Phone Basics 30
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Gallery, ID wallpapers, Live Wallpapers, Multi-photo, or Wallpaper gallery. Gallery to use a picture saved on your phone as a wallpaper. You can crop the
picture before setting it as a wallpaper.
ID wallpapers to open the available wallpapers that were included in your Sprint ID
pack.
Live Wallpapers to open a list of animated wallpapers installed on your phone. Live
wallpapers can be animated or even interactive. More Live wallpapers are available
in the Play Store.
Multi-photo to combine and use pictures saved on your phone as a wallpaper. You
can crop the picture before setting it as a wallpaper.
Wallpaper gallery to open a screen of wallpaper images saved on your phone. Slide
the thumbnail images left and right to view the available images.
3. Depending on the type of wallpaper, tap Crop, Set wallpaper or Apply.
Customize Applications Icons on the Home Screen
You can create your own custom application icon(s) using the images in your Gallery. Your
customized application icon(s) are only applied to icons on your Home screen. The Applications
screen is not affected.
1. Touch and hold an application icon until it‟s unlocked from its current position. Then drop
it on the screen. The editing icon will appear in the upper right corner of the
application.
Phone Basics 31
2. Tap the application icon again and select a preloaded icon sign from the Theme icon tab.
– or –
Tap the Photo icon tab to create a new icon using images from the Gallery.
Tip:Tap 1x1 or 2x2 to change the icon size.
Access Recently-Used Applications
Your phone keeps a running list of your most recently used applications.
1. Touch and hold to open the recently-used applications window.
2. Tap an icon to open the related application.
Slide Aside
Slide Aside allows you to quickly switch between three open applications (or tasks) using a
three finger gesture.
1. Place three fingers on the screen which you are currently working on and slide the
screen to the left. The current screen is saved and you can perform another task.
2. To reopen the saved screen and continue to use the saved apps, place three fingers on
the screen and slide it to the right.
Note: You can save up 3 (three) apps at a time.
Please be careful not to place another finger or palm on the screen.
Drag the saved apps up or down to delete them.
Some apps (or screen) do not support the Slide Aside feature.
To activate or deactivate the feature, tap > > Systems settings > Slide Aside.
Phone Basics 32
Home Screen Clean View
You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap
to see applications and widgets again.
Quick Access
To view the quick access items, touch anywhere in the front key area and drag up. The
following options are available: Voice Mate, Google Search, and QuickMemo.
Phone Basics 33
Change the Screen Orientation
This phone is capable of changing the orientation of screen content when the orientation of the
phone itself has changed. The phone‟s built-in accelerometer senses movement and changes
its angle/orientation. Note that some of the screens, applications and widgets do not support
orientation changes.
The automatic screen orientation feature can be manually enabled to change the orientation for
all enabled screens when rotation is detected.
Note: An example of a screen that automatically re-orients by moving the phone is the
Messaging screen. This only requires you turn the phone to a horizontal position.
1. Tap > > System settings > Display.
2. Tap Auto-rotatescreen to enable (a blue checkmark displays) or disable the screen
auto-rotation.
Enter Text With the On-screen Keyboard
The on-screen keyboard displays automatically when you tap a text entry field. To manually
display the keyboard, simply tap a text field where you want to enter text.
By default, there are 3 types of touchscreen keyboards: QWERTY keyboard, Phone keyboard,
and Handwriting.
To change the keyboard between QWERTY keyboard and Phone keyboard.
1. Touch and hold and drag your finger to . Then release your finger.
If you see the key, touch and hold it and select .
Note: The default key is . Once you select another option, that option key is
displayed on the keyboard.
2. Tap Input language and type, then tap next to the desired input language.
3. Tap the desired keyboard type and tap repeatedly to go back to the entry screen.
Phone Basics 34
QWERTY Keyboard
1. Tap a text field where you want to enter text.
2. Enter the desired text.
To enter numbers or symbols, tap
To enter letters again, tap .
Note: If you do not want the screen to change orientations automatically, uncheck the Auto-
rotate screen. Tap > > System settings > Display and deselect Auto-rotate screen.
Phone Basics 35
3. When you have finished typing, tap to close the keyboard.
Phone Keyboard
To enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for "a", twice for "b", or three times for "c".
Handwriting
Write the text with your fingertip. The touchscreen converts your movements into characters. To
acess handwriting mode, touch and hold (or whichever key is displayed), drag your finger
over and release it.
Phone Basics 36
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and
more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap Select all in the context menu.
To cancel the selection, simply tap unselected text or empty area.
3. Tap Cut or Copy in the context menu.
4. Please the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap Paste. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.
Search Your Phone and the Web
You can search for information on your phone and on the web using the Search application.
Some applications, such as Gmail, Contacts, and Browser have the ability to search contents
within those specific applications. You can conduct the search by typing in the search terms or
saying what you‟re looking for. Typing can be useful because the search application can provide
suggestions so you don‟t necessarily have to type out your full request.
Phone Basics 37
Phone and Web Search Using Text Entry
You can search on your phone and on the web by entering text.
1. From the Home screen, tap the Search Widget . (For information on how to add
widget, see Add and Remove Widgets on the Home Screen.)
2. Enter the text you're searching for in the search field.
You can use the Search preferences to configure some aspects of Google web
search (for example, whether it makes suggestions below the search field as you
type), and what phone features you want to include in searches.
To access these settings, tap > Settings.
3. Tap to search for the entered text.
Phone Basics 38
– or –
If what you want to search for appears in the suggestions list, tap that item to conduct
the search.
4. If the phones asks you to select which browser to use, tap your preference. Then, tap
Always to keep this preference setting.
Phone and Web Search Using Voice Command
You can search on your phone and on the web by voice command.
► From the Home screen, tap the on the Google Search Widget.
When you stop speaking, Google Search by Voice analyzes your speech and displays the
results of your search.
The available Voice Commands are:
● Say “Directions to,” followed by an address, name, business name, type of business, or
other destination, to get directions to that location from Google Maps™.
● Say “Navigate to,” followed by an address, name, business name, type of business, or
other destination to get spoken, turn-by-turn directions to that destination.
●Say “Map of,” followed by an address, name, business name, type of business, or other
location, to view that location on Google Maps.
For more information on Google Search, tap > Help from the Google search screen.
Using Clip Tray
Easily access the contents you stored in the Clip Tray whenever and wherever you want. You
can copy images or texts and keep them in the Clip Tray. Then, you can paste them whenever
and wherever you want.
●Touch and hold text and images while editing them and tap Clip Tray. Then you can
paste them into the desired space.
●Touch and hold the text input field and select Clip Tray. To access the Clip Tray touch
and hold , drag your finger over and release it.
Note: You can save up to 20 items in the Clip Tray.
Touch and hold an item in the Clip Tray and tap to delete them.
This function may not be supported in the downloaded apps.
Phone Basics 39
Text Link
Text Link recommends apps related to text in messages or to other text you‟ve selected. It
connects directly to the Calendar, Contacts, Phone, Messaging, Email, Web, Maps, YouTube,
Calculator, and more.
Note: If your phone is set to English or Korean, Text Link performs more functions than in
other language settings.
Overly long sentences are subject to limitations.
Arithmetic operators (such as +, -, * and /) start the Calculator.
If Text Link is not linked to an app, the Browser can be used for searching.
To use Text Link:
● Tap a message bubble with the icon.
● Highlight text on a webpage or emails and select Text Link.
● Tap Share and select Text Link.
Phone Basics 40
Phone Calls
With the Sprint National Network and your phone, you can enjoy clear calling across the
country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most "traditional" way to place a call is by using the phone's dialer screen.
1. Tap > .
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
You can open other applications during a call. The will appear in the Status Bar
while the call is underway.
Press the Up/Down Volume Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the
speakerphone, and for other options, as described in In-Call Options.
3. Tap to end the call.
Phone Calls 41
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab,
locate the call entry and tap .
You can also make calls from your Contacts List, from the Call logs, and using Voice Mate.
Dialing Options
After entering numbers with the dialpad, you can use the following dialing options.
Tap to view the following options when you entered any numbers:
●Add to Contacts: Tap to add the entered number as a new contact or to an existing
contact entry. (See Save a Phone Number.)
● Speed dial: Tap to access the speed dials list. (See Set Up Speed Dialing.)
● Add 2-sec pause: Enter digits and select this option to introduce a two-second pause
before the following sequence of digits is dialed by the phone. (See Dial and Save
Phone Numbers With Pauses.)
●Add wait: Enter digits and select this option to have the phone dial the preceding set of
digits first, and then dial the following sequence of digits when you tap Yes on the popup screen. (See Dial and Save Phone Numbers With Pauses.)
●One-handed operation: Allows you to dial a phone number using one hand. Tap to
switch to the right-hand dialpad and to switch back to the left-hand dialpad.
● Edit tabs: Allows you to select which tabs to display and rearrange the order.
● Call settings: Tap to access the Call settings screen. (See Call Settings.)
Missed Call Notification
A missed call icon displays when you do not answer a call. When you do not answer an
incoming call, is displayed in the Status Bar.
1. Touch and drag the Status Bar to the bottom of the screen to open the Notification Panel.
2. Tap the missed call notification. The Call logs screen will be displayed. To dial the
phone number, tap .
Call Emergency Numbers
You can place calls to 911 even if the phone's screen is locked or your account is restricted.
Note: When you place an emergency call, your phone automatically enters Emergency mode.
To call the 911 emergency number when the phone's screen is locked with a screen lock:
Phone Calls 42
1. Touch and hold for 2 seconds.
2. Tap next to the 911 entry to place the call.
To call the 911 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Wake Up the Screen.
2. Tap > .
3. Tap .
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available. When you place an emergency 911 call, the
GPS feature of your phone seeks information to calculate your approximate location. Depending
on several variables, including availability and access to satellite signals, it may take up to 30
seconds or more to determine and report your approximate location.
Important: Always report your location to the 911 operator when placing an
emergency call. Some designated emergency call takers, known as Public
Safety Answering Points (PSAPs) may not be equipped to receive GPS location
information from your phone.
In-Call Options
Once you initiate a call, you will see these on-screen options.
● Add call to initiate a 3-way call.
● End to end the call.
● Dialpad to display the dialpad.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to
conduct the call via the Bluetooth headset for hands-free conversation. For details about
pairing the phone with a Bluetooth headset, see Pairing Bluetooth Devices.
Note: When using the Bluetooth headset during a call, the Ongoing Call notification icon is
blue in the Status Bar.
●Mute to mute the microphone during a call. The Mute button lights up to indicate the
microphone is muted. To unmute the microphone, tap Mute again.
●Speaker to turn the speakerphone on or off. The Speaker button lights up to indicate
that the speakerphone is on.
Phone Calls 43
WARNING: Because of higher volume levels, do not place the phone near your ear while
using the speakerphone.
Dial and Save Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as
voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
● 2-Second Pause automatically sends the next set of numbers after two seconds.
● Hard Pause (Wait) sends the next set of numbers when you tap Yes on the pop-up.
Note: You can have multiple pauses in a phone number and combine two-second and hard
pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Tap > Add 2-sec pause or Add wait.
3. Enter the additional numbers.
4. Tap to dial the number.
– or –
Tap > Add to Contacts to save the number in your Contacts.
Note: When dialing a number with a hard pause (Wait), tap Yes on the pop-up to send the next
set of numbers.
Dial From the Contacts List
You can dial directly from your Contacts list.
1. Tap > > Contacts.
– or –
Tap > > Contacts.
2. Find a contact to call and tap it to view the contact's information, then tap next to the
desired number.
Phone Calls 44
Use Direct Dialing
With Direct Dialing, you are able to directly save a contact to your Home screen.
1. Touch and hold an empty area on a Home screen.
2. Tap the Widgets tab.
3. Scroll right and tap Direct dial.
4. Tap a contact from your Contacts List. The contact will appear on your Home screen.
To use Direct Dial:
► Simply tap the contact on the Home screen.
Plus (+) Code Dialing
When placing international calls, Plus Code Dialing automatically enters the international access
code for your location (for example, 011 for international calls made from the U.S.).
1. In the Dial screen, touch and hold until you see a “+” on the display screen.
2. Dial the country code and phone number and then tap . The phone automatically
prepends the access code for international dialing, followed by the country code and
phone number.
Receive Phone Calls
When you receive a phone call, the Incoming Call screen opens with the caller ID and any other
available information (such as the caller's name, if saved in the Contact‟s list). The most recent
incoming calls are recorded in the Call logs. (See Call Logs.)
Answer an Incoming Call
► If the screen is locked, swipe in any direction.
► If the screen is unlocked, tap to answer the call.
► If Answer an incoming call is activated in the Gesture setting, bring the phone to your
ear (See Answer an Incoming Call).
If you were already on a call, the first call is placed on hold while you answer the new call. To
silence the ringer of an incoming call, press the down Volume Key.
Your phone notifies you of incoming calls in the following ways:
● The phone rings or vibrates.
● The backlight illuminates.
Phone Calls 45
●The screen displays an incoming call message.
Reject an Incoming Call
► If the screen is locked, swipe in any direction.
► If the screen is unlocked, tap to decline the call.
The caller is sent directly to your voicemail box to leave a message.
Answer a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges when making or receiving
calls while outside the Nationwide Sprint Network. Please see Roaming Settings for more
information about roaming.
► Tap Yes to answer the call. (See Roaming Guard for additional information.)
Note: When your phone is off, calls go directly to voicemail.
End a Call
► Tap .
– or –
If you opened other applications while on a call:
► Open the Notifications Panel.
1. Touch and drag the Status Bar to the bottom of the screen.
2. Tap End call.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
the exact message you are looking for without having to listen to every voicemail message first.
This new feature periodically goes out to your voicemail, and gathers the caller information from
all of the current voicemails. It then populates a list with the caller name and number, along with
the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional Sprint
voicemail. You should set up your Sprint voicemail and personal greeting as soon as your
phone is activated. Your phone automatically transfers all unanswered calls to your voicemail,
even if your phone is in use or turned off.
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Note: To set up your traditional voicemail box, see Set Up Voicemail.
1. Tap > > Voicemail.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, enter your numeric responses.
Important: Voicemail Password – Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a
password, anyone who has access to your phone is able to access your
voicemail messages.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Tap the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > > Voicemail.
2. Tap a message to review it. The following is a description of the features available while
reviewing a voicemail message.
Timeline provides a visual timeline for the current message. Touch and
drag this bar to scrub through the message to different points.
• Tap to pause the playback, tap to resume.
• Speaker Off/On to turn the speakerphone on or off during playback. If the
speakerphone feature was enabled within the Voicemail Settings menu, the
speakerphone will always be automatically enabled during voicemail playback.
Trash to move the current voice message to the trash folder.
Call to call the person who left the voicemail message.
Share to share the selected message using your favorite services like Email,
Messaging, and others.
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Reply to reply to the message. You can then reply to the sender or forward it to
anyone with either an email or phone number. This allows you to send this voicemail
message to several recipients at the same time. You can tag the reply message for
both Urgency and Privacy.
•Tap Send to deliver the new message.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. It will begin
playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
Visual Voicemail Options
Use the Menu button to access and configure your Visual Voicemail options.
1. Tap > > Voicemail.
2. From this initial screen, you can:
Tap to compose a new voicemail message.
Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive.
Tap to access Search, Settings, Help, and Send feedback.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures,
greetings, and more.
1. Tap > > Voicemail.
2. Tap > Settings and select from the following:
Manage subscription to subscribe and unsubscribe from the visual voicemail
premium monthly subscription service. This may take a minute.
Auto forward to email to send a copy of new messages to an email address of your
choice.
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Personalize voicemail to change your voicemail greeting for incoming calls and
update password.
Notifications to determine how your are notified of new voicemails. Set the
notification sound and vibrate option.
Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
Display name to enter a name to identify yourself to people when replying or
forwarding messages.
Speakerphone to automatically turn the speaker on or off.
Transcriptions displayed to transcribe Voicemails from voice to text.
Themes to choose the type of theme used for the application.
View quick tips tutorial to view a visual tutorial about Visual Voicemail.
Help to see the Sprint visual voicemail help.
Send feedback to send some feedback to the Voicemail Feedback team.
Updates to search for an upgrade to your Visual message software.
About Voicemail to view build information about the current visual voicemail
application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Tap > > Voicemail.
2. Tap > Settings > Personalize voicemail.
3. Tap OK to connect to the Sprint voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name attached to your voice
messages.
1. Tap > > Voicemail.
2. Tap > Settings > Display name.
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3. Tap the text field and enter a new identifying name (used to identify you to recipients of
your voice messages).
4. Tap OK to save your information.
Use Visual Voicemail to Delete Your Messages
1. Tap > > Voicemail.
2. Touch and hold a voicemail entry from the list and, select the messages to delete and
tap .
– or –
Open a message and tap .
Voicemail(Traditional)
In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail
service accessed through the phone application.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Tap > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a
password, anyone who has access to your phone is able to access your
voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail message.
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● By sounding the assigned ringer type.
● By displaying within the Notifications area of the Status Bar when new unheard
voicemail messages are received.
Note: When you are roaming off the Nationwide Sprint Network, you may not receive
notification of new voicemail messages. Sprint recommends that you periodically check
your voicemail by dialing 1 + area code + your wireless phone number. When your
voicemail answers, tap and enter your password. Roaming rates apply when you
access voicemail while roaming off the Nationwide Sprint Network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Sprint service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Tap > .
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Tap > > Voicemail.
2. Tap an entry to listen to the message.
Note: You are charged for airtime minutes when you are accessing your voicemail from your
wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, tap the pound key on the phone ().
3. Enter your password.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
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Caller ID
Caller ID allows people to identify a caller before answering the phone by displaying the number
of the incoming call. If you do not want your number displayed when you make a call, follow
these steps.
1. Tap > (Tap the Dial tab if necessary).
2. Tap .
3. Enter a phone number and tap .
To permanently block your number, call Sprint Customer Service.
Call Waiting
When you‟re on a call, Call Waiting alerts you of incoming calls by sounding a beep instead of a
ring. Your phone's screen informs you that another call is coming in and displays the caller‟s
phone number (if it is available).
To respond to an incoming call while you„re on a call:
► Before accepting the incoming call, tap and drag one of the following on-screen options:
Answer to answer the new call. The first caller is placed on hold.
Decline to send the call to your voicemail box.
To switch back to the first caller:
► From the In-Call options screen, tap Swap calls .
Tip: For those calls where you don‟t want to be interrupted, you can temporarily disable Call
Waiting by pressing before placing your call. Call Waiting is
automatically reactivated once you end the call.
3-way Calling
With 3-Way Calling, you can talk to two people at the same time. When using this feature, the
normal airtime rates will be charged for each of the two calls.
1. Tap > (Tap the Dial tab if necessary).
2. Make your call to the first recipient.
3. Once you have established the connection, tap Add call.
4. Enter the second caller‟s phone number and tap or select a number from your
Contacts. (Your first call is automatically put on hold.)
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5. When you‟re connected to the second party, tap Merge calls to combine both
calls into a single 3-way call. If one of the people you called hangs up during your call,
you and the remaining caller stay connected. If you initiated the call and are the first to
hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Activate Call Forwarding
1. Tap > (Tap the Dial tab if necessary).
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap . You will hear a tone to confirm the activation of Call Forwarding and the call
will end.
Deactivate Call Forwarding
1. Tap > (Tap the Dial tab if necessary).
2. Tap . You will hear a tone to confirm the deactivation and the
call will end.
Note: You are charged a higher rate for calls you have forwarded.
In-call Options
While you‟re on a call, you will see a number of onscreen options. Tap an option to select it.
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● Add call to initiate a 3-way call.
● End to end the current call.
● Dialpad to display the dialpad to enter additional numbers, for example, an extension or
access code.
For example: When you call your bank‘s 800 number, use your dialpad to enter your
account number and PIN.
●Speaker to route the phone’s audio through the speaker (On) or through the earpiece
(Off).
Activate the speaker to route the phone‟s audio through the speaker. (You can adjust
the speaker volume using the volume buttons.)
Deactivate the speaker to use the phone‟s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
● Mute to mute the microphone during an active call. Tap again to unmute the microphone.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to
route the phone’s audio through a connected Bluetooth headset (On) or through the
Phone Calls 54
speaker (Off). For details about pairing the phone with a Bluetooth headset, see Pairing
Bluetooth Devices.
When the call is routed to a Bluetooth headset, the current call area shows the
Bluetooth call icon ().
Note: The Headset button is activated to show the current call is routed to the connected
Bluetooth headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the
phone. Tap it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through
either the earpiece or speaker and shows ().
Tap during a call to display a list of additional in-call features. Tap an option to select it.
● Contacts: Display your contacts list.
● Memo: Create a new memo while remaining on the call.
● Messaging: Opens the Messaging screen.
● Voice enhancement: Enhances voice clarity in noisy environments so you can hear
more clearly.
Set Up Speed Dialing
Your phone can store up to 99 phone numbers in speed dial locations.
To assign a speed dial number to a contact:
1. Tap > .
2. Touch and hold the contact whose phone number you want to store speed dial locations.
3. Tap Edit contact.
4. Tap .
5. Tap a desired speed dial location number from 2 to 99.
6. Tap Save.
Note: If you assign a number to an already in-use speed dial location, you will be prompted to
confirm that you want to replace the previous speed dial assignment.
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Call Logs
The Call Logs tab of the phone application lists all recent incoming, outgoing, and missed calls.
It offers a convenient way to redial a number, return a call, or add a number to your Contacts.
Open the Call Logs
► Tap > > .
Calls are listed in the Call logs tab, the most recent calls are located at the top of the list. Scroll
down to see older entries.
Note: Call logs record only calls that occur while the phone is turned on. If a call is received
while your phone is turned off, it will not be included in the call logs. If you return a call
from the voicemail menu, it will not be included in your phone‟s Call logs.
Call Logs Options
Tap an entry to view the date and time of the call and call duration. The following options are
available:
● to make a call.
● to send a text message.
● to add an entry's number to your Contacts.
● to view the contact entry.
If several calls were made to one number or received by one number, the calls are displayed as
one entry. When you tap this entry, the individual call logs are opened.
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You can also touch and hold the entry to open a menu with more options, to communicate with
that contact in other ways.
● Add to Contacts (for entries not saved in Contacts) to save the number to Contacts.
● View contact (for entries saved in Contacts) to view contact information.
● Edit number before call to edit a number before you redial.
● Copy call number to copy the call number.
● Reject call to add to the call reject list.
● Delete call logs to delete all the call logs.
● Delete all logs of this number to delete all the logs of this number only.
Make a Call from the Call Logs
► From the Call logs tap at the right of the entry.
Save a Number from the Call Logs
1. Touch and hold an entry and tap Add to Contacts.
2. Tap New contact.
– or –
Tap Update contact. Search for an existing contact name and tap an existing contact to
add the new number to that existing contact.
3. Enter as much information as you want. (For more information about creating and editing
contacts, see Contacts.).
Note: You cannot save phone numbers already in your Contacts or from calls identified as No
ID or Restricted.
Prepend a Number from the Call Logs
If you need to make a call from the Call logs and you are outside your local area code, you can
add the appropriate prefix by prepending the number.
1. Touch and hold an entry and tap Edit number before call.
2. Tap the area immediately to the left of the phone number and enter the prefix.
3. Tap to call the number.
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– or –
Tap > Add to Contacts > New contact to save the amended number in your
Contacts.
Clear the Call Logs
1. From the Call logs, tap > Delete all.
2. If you are certain you want to clear the Call logs, tap Yes.
– or –
Tap No.
Save a Phone Number
You can store phone numbers and contact entries in your phone. You can also synchronize
them with your GoogleTM Account, Microsoft Exchange account, or other accounts that support
syncing contacts. (For more information, see Contacts.)
1. Tap > .
2. Enter a phone number and tap Add to Contacts or > Add to Contacts.
3. Tap New contact.
– or –
Tap Update contact. Search for an existing contact name and tap an existing contact to
add the new number to that existing contact.
For more information about creating and editing contacts, see Contacts.
Find a Phone Number
Your contacts are displayed alphabetically in a list. It is easy to search for a contact by name.
1. Tap > .
2. Scroll and search for the contact or start entering the name of the contact you‟re
searching for in the Search field. As you type, contacts with matching names will appear
above the keyboard. You can also scroll using the letters along the right side of the
screen.
3. Tap a matching contact in the list to open its entry. To dial a number, tap .
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Text-to-Speech
The text-to-speech feature allows the phone to provide a verbal readout of on-screen data such
as messages and incoming caller information (based on Caller ID).
Text-to-Speech Settings
1. Tap > > System settings > Language & input > Text-to-speech output.
2. Configure any of the following Text-to-Speech settings:
PREFERRED ENGINE: Choose which text-to-speech engine you prefer to use. Tap
to set various engine settings.
Speech rate: Allows you to adjust the rate at which the displayed text is spoken by
the phone. Choose from: Very slow, Slow, Normal, Fast, and Very fast.
Listen to an example: Plays a short example of what the text-to-speech feature will
sound like on your phone when activated.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources,
including contacts you enter and save directly in your phone as well as contacts synchronized
with your Google Account, your PC, compatible email programs (including Exchange Server),
and your Facebook friends.
Get Started With Contacts
Use the Contacts application to add, view, and communicate with your family, friends and
acquaintances.
Access Contacts
► Tap > > .
All of your contacts are displayed alphabetically in a list. If you have a new phone and haven't
added any contacts yet, the Contacts application will display hints on how to start adding
contacts to your phone.
●To add contacts shortcut to the Home screen, touch and hold an empty spot on one of
the Home screen canvases, and tap the Widgets tab. Swipe the widgets left or right until
you find Contact or Favorite contacts widget and select it.
The Contacts List
Learn how to view and navigate through your phone„s Contacts list.
► Tap > > . You will see the Contacts list.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you„ll see a slider on the right when you„re flicking up
or down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
From the Contacts list, tap to display the following options.
● Delete: Allows you to delete contacts.
● Share: Allows you to share contacts.
● Send message: Allows you to send a message to a contact.
● Send email: Allows you to send an email to a contact.
Contacts 60
● Speed dial: Allows you to add a speed dial to your contacts.
● Join contacts: Allows you to join duplicate contacts.
● Import/Export: Allows you to import or export contacts to your internal storage.
● Edit tabs: Allows you to edit the tabs, including rearranging them.
● Settings: Allows you to set various contact settings.
Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google
Account, Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts, to create a single
entry. You can also manage that process manually.
1. Tap > > .
2. Tap to add a contact.
3. Tap a destination type (Phone, Google), if applicable.
4. Tap to select a picture to display next to the name in your list of contacts and in the
Caller ID.
5. Tap the Name field and enter a name for the new entry.
6. Tap the Phone field and enter a phone number.
7. Tap the label button (to the right of the phone number field) to select one of the following
categories: MOBILE, WORK, HOME, MAIN, WORK FAX, HOME FAX, PAGER, OTHER, CUSTOM.
8. Tap the Email field and enter an email address and select the label from HOME, WORK, OTHER, CUSTOM.
9. Tap the Address field and enter an address and select the label from HOME, WORK,
OTHER, CUSTOM.
10. Tap the Group name field and select one of the default groups or tap to create a
new group.
11. Tap the ringtone field and select the desired ringtone.
12. Enter information as much as you want and when you're finished, tap Save.
Contacts 61
Add a Contact to Your Favorites
Favorites contains a short list of the contacts you communicate with most often.
1. Tap > > .
2. Tap a contact to view its details.
3. Tap the star to the right of the contact's name. (A gold star appears.)
To remove a contact from your favorites list:
1. Tap > > > Favorites tab.
2. Tap a contact to view its details.
3. Tap the gold star to the right of the contact's name. The star will turn gray, meaning it
has been removed from your Favorites.
Edit a Contacts Entry
You can change or add details saved in your contact entries, such as setting specific ringtones
to specific contacts or setting calls from specific contacts to divert to your voicemail. Some
contact entries contain information from multiple sources: information that you added manually,
information joined from multiple accounts to consolidate duplicates, etc.
If you find duplicate entries in Contacts, you can join them into a single entry. If you find that
unrelated contacts were joined in error, you can separate them.
Changes made to information from one source do not automatically change the information on
the other sources. For example, if you have information about a contact from a Google Account
and an Exchange account and both are configured to sync contacts, changes to the contact
Contacts 62
from the Google Account are synced to that account on the web, but the information from the
Exchange account will remain unchanged.
For more information about working with multiple accounts, see Synchronize Accounts.
Edit a Contact
1. Tap > > .
2. Touch and hold the contact whose details you want to edit.
3. Tap Edit contact.
4. Edit the desired contact information.
5. Tap Save.
Change a Contact's Default Phone Number
The default phone number is used when you initiate a call or send a text message using the
context menu (by touching and holding a contact).
1. Tap > > .
2. Tap the name of a contact to view its details.
3. Touch and hold the phone number you want to set as the contact's default phone
number.
4. Tap Set as default number. (A checkmark will appear next to the default phone
number.)
Select a Ringtone for a Contact
1. Tap > > .
2. Tap the name of a contact to view its details.
3. Tap .
4. Tap the RINGTONE field and tap a ringtone to select it.
5. Tap OK.
Delete Contacts
1. Tap > > .
2. Tap the name of a contact.
Contacts 63
3. Tap > Delete.
If the contact contains information from a read-only account, you will not be able to
delete it; you will only be able to change the sync settings for that account or delete
the account itself.
If the contact contains information joined from a read-only account, a dialog box will
inform you that you must separate the contact entry into individual contacts to delete
the contact.
4. Tap Yes to confirm that you want to delete the contact.
Add a Number to a Contact
1. Tap > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact in the menu that opens.
4. Tap .
5. Tap the label button to the right of the phone number field and select the relevant label.
To create your own label, tap CUSTOM.
6. Enter a phone number and tap Save.
Edit a Contact„s Number
1. Tap > > .
2. Touch and hold a contact's entry.
3. Tap Edit contact.
4. Tap a phone number to edit.
5. Re-enter or edit the number and tap Save.
Assign Direct Dialing Numbers
Besides speed dialing, you are also able to directly save a contact to your Home screen.
1. Tap > > .
2. Touch and hold a contact's entry.
3. Tap Add to Home screen > Direct dial. The contact will be shown on the Home screen.
Contacts 64
Note: If there is no available space on a particular Home screen canvas, you must delete or
remove an item before you can add another item. In this case, you have the option of
switching to another Home screen canvas.
To use direct dial:
Simply tap the contact on the Home screen.
Assign a Picture to an Entry
Assign a picture to display each time a certain contact calls you.
1. Tap > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact.
4. Tap .
5. Tap Take photo to take a new picture. The camera will launch.
– or –
Tap Select from Gallery to select a picture from the Gallery.
6. After cropping the picture as you want, (see Gallery Options) tap Save.
Find Contacts by Name
1. Tap > > .
2. Tap the Search contacts field.
3. Start entering the name of the contact you‟re searching for. As you type, contacts with
matching names will appear below the search box.
4. Tap a matching contact in the list to open its entry.
Communicate with Your Contacts
From the Contacts or Favorites tab, you can quickly call or send a text (SMS) or multimedia
message (MMS) message to a contact's default phone number. You can also open a menu to
access different methods of communicating with that contact.
The Contacts application shares your contacts with many other applications, such as Gmail™
(see Gmail) and messaging (see Text and Multimedia Messaging).
To connect by using Quick Contact for Android™:
Contacts 65
1. Tap a contact's picture to open Quick Contact for Android.
2. Tap the icon corresponding to the type of communication you want to start.
Depending on the contact information saved, the available actions will be displayed above the
name.
To communicate with a contact:
1. Tap > > .
2. Tap the contact's entry.
3. In the contact's details screen, tap the method you wish to communicate with the contact.
Tap next to the number you want to call to directly.
Tap next to the number you want to message.
Note: Anytime you see the green Call Key next to a number, such as in your Favorites or
Call logs, just tap it to call that number.
To call a contact„s default number:
1. Tap > > .
2. Tap next to the contact entry.
3. If multiple numbers are stored, a pop-up window to select the number will open.
(For more information about placing phone calls, see Make Phone Calls.)
Contacts 66
For more information about sending text and multimedia messages, see Text and Multimedia
Messaging.
Import, Export, and Share Contacts
If you have contacts stored in vCard format on the phone's internal storage, you can import
them into your Contacts application on your phone. You can also export contacts in vCard
format onto the phone internal storage. Export your contacts to back them up to a computer or
another phone.
Import Contacts From Your Internal Storage
You can import contacts from your internal storage directly to your phone.
Note: See Transfer Via PC or Laptop for details about copying files to your phone from your
computer.
1. Copy the vCard files to your phone from your computer.
2. Tap > > .
3. Tap > Import/Export > Import from internal storage.
4. If you have more than one account on your phone, tap the account into which you want
to import the contacts.
5. Tap the files you wish to import and tap Import and Yes to confirm.
Export Contacts to Your Internal Storage
You can export all of the contacts on your phone, as vCard files. You can then copy this file to a
computer or another phone that is compatible with this format, such as an address book
application. (See Transfer Via PC or Laptop.)
1. Tap > > .
2. Tap > Import/Export.
3. Tap Export to internal storage.
4. Tap the contacts you want to export, then tap Export and Yes to confirm.
5. Enter a file name and tap OK.
Share a Contact
You can share a contact with someone by sending it to the person as a vCard file.
1. Tap > > .
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2. Open the contact you want to share.
3. Tap > Share.
4. Choose the method for sending.
Joining and Separating Contacts
When you have two or more entries for the same contact, you can join them into a single entry.
You can also separate contacts that were joined.
1. Tap > > .
2. Tap > Join contacts.
3. Select a tab at the top of the screen.
Tap Join suggestion to select entries to merge.
Tap Joined contacts to select entries to separate.
4. Checkmark the entry (or entries) you want, then tap Join or Separate.
Contacts 68
Accounts and Messaging
With Sprint service and your phone‟s messaging capabilities, you have the opportunity to share
information through many different channels and accounts.
Gmail
This email client is Google‟s web-based email service. (See Synchronize Your Google Account.)
From a computer, launch your preferred web browser and navigate to www.gmail.com.
Depending on your synchronization settings, Gmail (along with calendar events, phone numbers
and other contact information) on your phone is automatically synchronized between your
phone and your Gmail account on the web.
Create a Google Account
You must create and/or sign into a Google Account to use GmailTM, Google HangoutsTM, Google
CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to
download applications from the Google Play Store app to sync your data (if applicable) with the
Google servers, and to take advantage of any other available Google services on your phone.
If you don‟t have a Google Account, you will be prompted to create one. If you have an
enterprise account through your company or other organization, your IT department may have
special instructions on how to sign into that account.
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, select SIGN IN > SIGN UP.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the
new email to both confirm and activate your new account.
Sign into Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Launch an application that requires a Google Account (such as Play Store or Gmail).
2. Tap Existing.
Note: If you do not already have a Google Account, tap New and follow the on-screen prompts
to create your new account.
3. Tap the Email and Password fields and enter your information.
Accounts and Messaging 69
4. Tap .
5. Select Join Google+ to join or Not now to skip this step and join later.
6. If you have not set up a credit card, tap Set up credit card, otherwise, tap Not now.
7. Read the disclaimer about Backup and restore and checkmark the box to keep the
phone backed up with the Google Account. Then, tap .
Your phone then communicates with the Google servers to confirm your information.
Important: Some applications, such as Calendar, work only with the primary Google
Account (the first Google Account set up with your phone). If you plan to use
more than one Google Account with your phone, be sure to sign into the one you
want to use with such applications first. When you sign in, your contacts, Gmail
messages, Calendar events, and other information from these applications and
services on the web can be synchronized with your phone. You will be prompted
to sign in or to create a Google Account the first time you start an application that
requires one, such as Gmail or Play Store.
Access Gmail
Access your personal Gmail account directly on your phone.
When you open the Gmail application, the most recent conversations are displayed in your
Inbox.
► Tap > > Gmail.
All of your conversations are displayed in your Inbox unless you delete, archive, or filter them.
Conversations with new messages are displayed with bold subject lines. To read a message in
a conversation, tap the conversation. (See Read Your Messages.)
Accounts and Messaging 70
View Your Gmail Inbox when Gmail is Running
► If you are viewing a message or another label, tap until you return to your Inbox.
Add Another Google Account
1. From your Gmail Inbox, tap > Settings.
2. Tap ADD ACCOUNT in the upper right corner of the screen.
3. Tap Existing or New, then enter the necessary information.
Switch Between Accounts
Gmail displays conversations and messages from one Google Account at a time. If you have
more than one account, you can open the Accounts screen to view how many unread
messages you have in each account and switch accounts.
► From your Inbox, tap the account name at the top left corner of the screen, then tap the
account that contains the messages you want to read.
Read Your Messages
► Tap a conversation that contains the message you want to read.
When you open a conversation, the first unread or starred message is displayed.
Accounts and Messaging 71
If you want to contact the sender, tap the Contact's picture ID to open Quick Contact. (See
Communicate with Your Contacts.) When reading messages in a conversation, you can use the
buttons at the bottom of the screen to archive the entire or delete it. After you delete a
conversation, you can tap UNDO in a dark gray box that appears on the bottom of the screen.
You can scroll to the bottom of a message to access buttons for replying to or forwarding the
message, as described in Read and Reply to Gmail Messages.
To reread a message:
When you open a conversation, messages that you‟ve already read are minimized into a tab
that indicates the number of hidden messages.
1. Tap > > Gmail.
2. Tap the conversation you want to view.
3. Tap the contact name to open that message.
When reading a message or when its tab is selected, you can tap to return a read message
to the unread state. For example, to remind yourself to read it again later.
Send a Gmail Message
You can compose and send a message to people or groups with Gmail addresses or other
email addresses.
1. Tap > > Gmail.
2. Tap .
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Note: This will start the message from your default Gmail account. To send it from another
account, tap the account name at the top left corner of the Inbox, then tap the account
you want to use.
3. Enter a recipient's address. As you enter text, matching addresses are displayed from
your Contact list. You can tap a suggested address or continue entering text to enter a
new one.
4. Tap > Add Cc/Bcc to copy (normal or blind status) recipients, if necessary.
5. Enter a subject for the message in the Subject field.
6. Continue into the next field to compose your email message.
7. Tap > Attach picture or Attach video to add an attachment to the email.
8. Tap to send the email.
– or –
If you're not ready to send the message, tap > Save draft instead. You can read
your drafts by opening messages with the Drafts label.
– or –
Tap > Discard to erase the message (including any saved drafts).
Note: If you aren't connected to a network - for example, if you‟re working in Airplane mode -
the messages that you send are stored on your phone, with the Outbox label until you
connect to a network again.
Read and Reply to Gmail Messages
You can continue an email conversation by replying to a message or by forwarding it.
1. On a message, tap to reply to the message.
Tap to select from Reply all or Forward.
Replying to or forwarding messages without changing the subject adds your reply to
the current conversation. Changing the subject starts a new conversation.
Accounts and Messaging 73
The message will open in a new screen where you can add or remove addresses,
edit the subject, and add or remove text or attachments.
You can add one or more people to an ongoing conversation by replying to all and
then adding the new person's address(es) to the message.
All of the messages in the conversation are included in the new message; any
messages that follow the message you forward are omitted.
2. Tap to send the email.
Note: You can change the message action after you've started the message. Simply tap the
in the message header to the right of the current message action, then tap the one you
want. For example, if you chose Reply but decide you want to Reply all.
Work with Conversations in Batches
With Gmail, you can archive, label, delete, or perform other actions on a batch of conversations
at once.
1. From the Inbox or another label, tap the letter or Contact photo to the left of each
message for all the messages you want to include in the batch.
When you highlight a conversation, the (Archive), (Read/Unread),
(Move to) or (More) buttons appear at the top of the screen.
2. Tap (Archive), (Read/Unread), (Move to) or (More).
Accounts and Messaging 74
The chosen action affects the selected batch of messages. If you accidentally delete
a batch of conversations, you can tap UNDO in the grey bar (that appears briefly
after the action) at the bottom of the Inbox screen to return the messages to the
Inbox or appropriate label. You can also use UNDO after archiving, and reporting
spam. If you never work with batches of messages, you can hide the check boxes to
leave more room for the subjects of conversations. (See Change Gmail Settings.)
Change Gmail Settings
You can change a number of settings for Gmail. Each Google Account has its own settings, so
your changes affect only the current account. (See Switch between Accounts).
Notification volumes and some synchronization settings can also be changed in the Settings
application.
1. Tap > > Gmail.
2. Tap > Settings.
3. Tap General settings to change the following settings for all accounts.
Archive & delete actions: Choose if you want to display only the archive option,
only the delete option, or both options.
Swipe to archive: Select to archive a conversation when you swipe it.
Sender image: Allows the senders image to be displayed beside the name in the
conversation list.
Reply all: Mark the checkbox to make Reply all the default message action.
Auto-fit messages: Mark the checkbox to shrink the messages to fit the screen and
allow zooming.
Auto-advance: Sets which conversation list is viewed after archive or deletion.
Message actions: Sets when to show message actions.
Confirm before deleting: Checkmark the checkbox to ask to confirm before deleting
a message.
Confirm before archiving: Checkmark the checkbox to ask to confirm before
archiving a message.
Confirm before sending: Checkmark the checkbox to ask to confirm before sending
a message.
Accounts and Messaging 75
Individual Account Settings
You can set each of your accounts with specific, individual settings.
1. Tap > > Gmail.
2. Tap > Settings.
3. Tap the account whose settings you want to modify.
Inbox type: Select the default inbox.
Notifications: Checkmark to receive a Status Bar notification when mail arrives.
Inbox sound & vibrate: Opens a dialog box to set the Sync download amount for
this account and how you want to be notified.
Signature: Opens a dialog box to enter the signature you want to send at the end of
your email.
Sync Gmail: Opens the Accounts & Sync screen to modify your sync settings for this
account, or remove this account.
Days of mail to sync: Opens a dialog box to set the number of days of mail to sync.
Modifying this setting affects the sync download in the Ringtone & vibrate setting.
Manage labels: Opens a dialog box to set which mail labels are synced.
Download attachments: Checkmark to automatically download attachments to
recent messages using a Wi-Fi connection.
Respond with Quoted Text
When you respond to a Gmail message you can choose to type within the previous text. For
example, if the previous text includes multiple questions, you can insert your responses
immediately after each question instead of responding as a separate message.
1. Open a Gmail message and initiate your response action (e.g., Reply, Forward, etc.).
2. Make sure the QUOTE TEXT checkbox below the Compose field is checkmarked, then
tap RESPOND INLINE.
3. Tap where you want to insert your text, then enter your text as necessary.
4. Tap in the upper right corner of the screen to send the email.
Accounts and Messaging 76
Email
Use the Email application to send and receive emails from your webmail or other accounts,
using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email
needs.
Although there is a separate Gmail application, the Email application can manage both Internet
based email services (Gmail™and Yahoo!™) and Corporate Work Email (Outlook®). The
phone can also be manually configured to connect to other email systems.
Note: If you have multiple email accounts, you must configure each account with its own
settings.
If you want to send and receive email messages through an ISP (Internet Service Provider)
account (such as Outlook), you will first need to set up an IMAP or POP account.
Internet Message Access Protocol (IMAP) – This mail retrieval protocol is frequently
used in large networks and commercial and institutional settings. IMAP4 is the
current standard.
Post Office Protocol (POP) - This protocol is supported by most ISPs and is currently
more common among consumer applications. POP3 is the current standard.
Note: For more information, review your email carrier‟s support documents or contact your IT
administrator.
Email Icons/Shortcuts
- Email shortcut
- Gmail shortcut
Status Bar - Notifications
- New Email message received
- New Gmail message received
Add an Email Account (POP3 or IMAP)
The Email application only reveals all currently added email accounts. To view additional email
accounts within the main Email screen, they must first be added.
1. Tap > > Email.
2. Do one of the following:
Accounts and Messaging 77
If this is your first time to add an email account, tap Other on the Select email
provider screen.
If you have already added an email account in Email, tap > Settings > Add
account. If the Select email provider screen is displayed, tap Other.
3. Enter the Email address and Password for your email account and then tap Next.
Tap Manual setup to configure your connection settings manually (POP3 , IMAP, or
Exchange). Follow the on-screen prompts and enter the information specific to your
carrier.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email
account, such as incoming and outgoing server settings, before you proceed.
4. Enter the account name and your name and tap Done.
Corporate Email (Outlook)
The Email application also provides access to your Outlook Exchange server via your phone. If
your company uses Microsoft Exchange Server 2003, 2007 and 2010 as the corporate email
system, you can use this email application to wirelessly synchronize your email, Contacts and
directly with your company‟s Exchange server.
Important: This Outlook application does not utilize Microsoft® ActiveSync to synchronize
the phone to your remote Exchange Server. This synchronization is done
wirelessly over the air (OTA) and not via a direct connection.
Set Up a Corporate Email
1. Tap > > Email.
2. Tap Microsoft Exchange (from the add new email account screen).
3. Enter your Email address and Password information, then tap Next. Consult your
Network Administrator for further details.
Email address: Your Outlook work email address.
Password: Typically your network access password (case-sensitive).
4. Enter a Server address, Domain and tap Next.
Server: Your exchange server remote email address. Typically starts with
mail.XXX.com. Obtain this information from your company network administrator.
Domain: Enter your network domain\login username.
Accounts and Messaging 78
If your network requires SSL encryption, tap the Use secure connection (SSL) box
to place a checkmark and activate this additional level of security.
If your exchange server requires this feature, leaving this field unchecked can
prevent connection.
Note: Signal interruptions or incorrect username or password information can cause
completion issues.
5. Configure your Update schedule, Days to sync email (days to synchronize between
your phone and server), and activate any other email settings, then tap Next.
6. Read the on-screen activation disclaimer and, if prompted, tap Activate.
Note: Depending on the type of account, you might be required to enable security to sync the
account.
7. Identify your new account with a unique name and provide the outgoing name, then tap
Done.
Important: You can synchronize over the air (not directly) with an Exchange Server running
Microsoft Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange
Server 2010.
Note: You can have multiple Work Email (Microsoft Exchange) accounts active on your phone.
Open Email
Reading and replying to email on your phone is as simple as on your computer.
1. Tap > > Email.
2. Tap a message to read, manage, or reply to.
From your Inbox screen, tap to select the following options: Refresh, Search,
Folders, Sort by, Download list and Settings.
While in a message, the options described in the image below are available.
Accounts and Messaging 79
Create and Send Email
Create and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures, videos, or documents to email messages.
1. From the Inbox, tap .
2. Enter the recipient‟s email address in the To field.
You can add as many message recipients as you want.
Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email
to other recipients, enter the recipients in the Cc or Bcc field.
3. Tap the Subject field and enter the email subject.
4. Tap the Body field and compose your email.
To add an attachment (such as picture, video, contact, event, audio, etc), tap .
You can access the internal storage and navigate to the file you wish to attach.
Tap the file you wish to attach.
5. Tap to send the email.
Note: If you close the messaging window before sending it, it is stored in Drafts.
Reply to or Delete an Email Message
Replying to or deleting an email is also simple.
1. From the Inbox, tap an email message to view it.
2. With the email message displayed, tap and choose Reply, Reply all.
If you select Forward, you must specify the message‟s recipients.
3. Enter a new message and tap .
Delete an Email Message
► Touch and hold an email (from your inbox list) and tap Delete from the pop-up context
menu.
– or –
With the email message displayed, tap .
Accounts and Messaging 80
Configure and Sync Corporate Email Settings
You can sync and configure various settings for your corporate email and create a corporate
email signature.
Sync Your Accounts
1. Tap > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select the Corporate account to reveal the account‟s
synchronization settings screen.
3. Place a checkmark next to each option if you want the phone to automatically
synchronize. If you want to manually synchronize, tap > Sync now.
Configure Corporate Email
1. Tap > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to reveal the account‟s synchronization settings screen.
3. The following settings are available.
Account name: Displays the name used by the phone to track the account.
Your name: Displays your name. Tap this to change it.
Use signature: To add a signature or other information to outgoing email.
• Signature: Displays a signature. Tap this to change it.
Update schedule: Choose the update schedule.
Folders to sync: Select the folders you want to synchronize.
Days to sync email: Choose how many days of email you want to sync.
Message format: Select the format you want to view email messages in.
Message size limit: Allows you to set the size limit for messages.
Download over Wi-Fi: Attachments will be queued until Wi-Fi is connected.
• Download file size: Choose the Download file size.
Account & sync: Goes back to Accounts & sync screen.
SMS sync: Synchronizes email messages for every SMS.
Calendar events to sync: Choose the Calendar events to sync.
Accounts and Messaging 81
Auto resend times: Set the number of tries to resend a failed email message.
Always CC/Bcc myself: Allows you to copy yourself to emails sent out.
Out of office settings: Allows you to set your out of office settings and message.
Security settings: Set digital signatures and encryption to secure email.
Corporate directory: Searches online directory for the recipient input.
Server policy: View the server policy currently applied.
Notifications: Allows you to decide whether to notify you of new email.
• Notification sound: Allows you to select the notification sound for new emails.
• Vibrate: Allows you to configure vibrate options for new emails.
• Vibrate Type: Allows you to select the vibration type for new emails.
• Repeat alert: Set the repeat alert time.
Exchange server settings: Allows you to change the server settings for your
account.
Remove account: Allows you to remove the account.
4. Tap to return to the previous screen.
For more detailed Corporate email information, see Corporate Email (Outlook). For more
information on Corporate Calendar synchronizing, see Synchronize Your Corporate Account.
Configure General Email Settings
1. Tap > > System settings > Accounts & sync.
2. Tap Email to display the account’s synchronization settings screen.
3. Tap Email Settings and select General settings to set the following settings.
Set default account: Allows you to set the default account.
Roaming: Allows you to retrieve emails automatically while roaming.
Email preview: Allows you to set how much lines of email to display as a preview in
the mailbox.
Split view: Allows you to email list with email contents in landscape orientation.
Load linked images: Select when you want to load linked images.
Accounts and Messaging 82
Ask before deleting: Checkmark to set the phone to ask before deleting email.
Screen after deleting: Select which screen to display after deleting an email.
Trusted certificates: Trusted certificate information is available.
4. Tap to return to the previous screen.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phones. When you receive a new message, you
will be notified by your phone. Messaging is available via the Messaging application in your
Applications screen. The icon appears in Status Bar when a new text message is received.
Note: See your service plan for applicable charges for text messaging.
Compose Text Messages
Quickly compose and send text messages on your phone.
1. Tap > > Messaging > .
2. Tap the To field and enter the recipient‟s phone number or email information using the
on-screen keyboard.
Contacts: As you enter either a phone number or email address, if the information
matches a current contact‟s entry information, you will see a match. When you see a
match, tap the associated name to complete the addressing.
Mobile: You can enter a wireless phone number directly.
Email: You can also enter the recipient‟s email address.
3. Tap a matching entry from the on-screen dropdown list. This list is populated by matches
found from your managed accounts.
4. Tap the text field and enter your message.
To enter a smiley from the menu options, tap > Insert smiley. Make a selection
from the list to insert it into your current message.
To enter emojis, tap and select a category at the bottom of the keyboard.
5. Review your message and tap Send.
Read and Reply to Text Messages
When you receive a text message, your phone will notify you.
Accounts and Messaging 83
► Open the Notification Panel and tap the text message notification.
– or –
► Tap > > Messaging and tap the new message.
Reply to a Text Message
1. While viewing a message, tap the text field.
2. Compose your reply or use the preset messages or icons.
To enter a message, use your on-screen keyboard. (See Enter Text With the On-
screen Keyboard.)
To enter a smiley from the menu options, tap > Insert smiley. Make a selection
from the list to insert it into the message.
To enter emojis, tap and select a category at the bottom of the keyboard.
3. You may select additional messaging options by tapping .
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, voice recordings, audio, video files, contacts (vCard), location or memos.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > > Messaging > .
2. Tap the To field and enter the recipient‟s phone number or email information. As you
enter the phone number or email address, matching contacts appear on-screen. Tap an
available matching recipient or continue entering the phone number or email address.
3. Tap the text field and enter your message.
4. Tap .
5. Select a multimedia attachment type:
Accounts and Messaging 84
Image: Opens the Gallery application. Use the on-screen navigation to select the
picture you wish to send with the outgoing message.
Take photo: Opens the Camera application. Take a picture, and then tap OK to use
this image in your message. (See Take Pictures.)
Video: Opens the Gallery application. Use the on-screen navigation to select a video
and attach it to your outgoing message.
Record video: Opens the Camcorder application. Record a video, then tap OK to
use this video in your message. (See Record Videos.)
Audio: Opens a menu that allows you to browse for audio files using different
applications.
Record voice: Opens the message recorder.
•After recording your message, tap to attach it to your message.
Location: Opens a map screen. Select a location, then tap Attach to use this.
Contact: Opens your Contacts list and allow you to select of a Contact to send.
Memo: Opens the Memo application and allow you to select of a memo to send.
Slide: Allows you to create a slideshow with your media files.
•Insert a multimedia file, then tap > Slide. You can also enter text to each
slide.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap
next to the attachment.
6. When you are finished creating your new MMS message, tap Send MMS.
Save and Resume a Draft Message
While composing a text or multimedia message, tap to automatically save your message
as a draft.
To resume composing the message:
1. On the All messages screen, tap the desired draft message. A draft icon will be
displayed.
2. When you finish editing the message, tap Send or Send MMS.
Accounts and Messaging 85
Managing Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the All messages screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
To read a text message:
► Do one of the following:
On the All messages screen, tap the message thread to open and read it.
If you have a new message notification, touch and slide the Status Bar down to open
the Notifications Panel. Tap the new message to open and read it.
To view a multimedia message (MMS):
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the
file or tap the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal
storage. To save the attachment, touch and hold the file and tap Save attachments
from the Message options context menu.
Note: When Auto-retrieve in multimedia message settings is disabled, only the message
header is downloaded. To download the entire message, tap the Download button in
the message. For details, see Text and Multimedia Message Options.
To reply to a text or multimedia message:
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
4. Once completed, tap Send or Send MMS.
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then tap View message details.
Accounts and Messaging 86
Note: If a message contains a link to a web page, tap the message and then tap the link to
open it in the web browser.
Note: If a message contains a phone number, tap the message and then tap the phone
number to dial the number or add it to your contacts.
To protect a message from deletion:
You can lock a message so that it will not be deleted even if you delete the other messages in
the conversation.
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. Touch and hold the message that you want to lock.
4. Tap Lock message on the options menu. A lock icon is displayed at the right hand side
of the message.
Delete Messages
You can delete a single message or several messages at a time.
To delete a message thread:
1. Tap > > Messaging.
2. On the All messages screen, tap the message thread that you want to delete.
3. Tap > Delete.
4. Tap Select all or choose the desired messages and tap Delete.
5. When prompted to confirm, tap Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
To delete several message threads:
1. Tap > > Messaging.
2. On the All messages screen, tap > Delete lists.
3. Tap the Select all checkbox at the top left corner, then tap Delete.
4. When prompted to confirm, tap Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
To view contact details and communicate with a contact:
Accounts and Messaging 87
When you have received a message from someone in your stored contacts, you can tap the
contact‟s photo or icon in the message thread to open a menu of options. Depending on the
stored contact information, you can view the contact details, phone or send an email message
to the contact, and more.
Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages
including message limits, size settings, and notifications.
1. Tap > > Messaging.
2. On the All messages screen, tap > Settings.
3. Adjust the following settings according to your needs:
●Storage
Delete old messages: Enable this option to delete older text messages when the
limit for maximum number of text messages is exceeded.
•Text message limit: Sets the maximum number of text messages that can be
stored on the phone (per conversation).
•Multimedia message limit: Sets the maximum number of multimedia messages
that can be stored on the phone (per conversation).
Signature: Tap this to automatically add signature (blue checkmark displays).
Callback number: Check this to automatically add callback number (blue checkmark
displays).
●Text message
Priority: Select Normal or High.
Message reassembly: Enable this option (blue checkmark displays) so that multi-
segment messages can be reassembled and shown as a single message. Each
segment will still count toward your usage.
●Multimedia message
Auto-retrieve: Enable this option to automatically retrieve the entire content of your
multimedia message. When checked, the multimedia message header, message
body, and any attachments will automatically download to your phone.
•If you disable this option, only the multimedia message header will be retrieved
and displayed.
Accounts and Messaging 88
Roaming auto-retrieve: Disable this option if you only desire the multimedia
message headers to download while roaming. Enable this option to automatically
download your complete multimedia messages even while roaming.
Priority: Select Low, Normal, or High.
●Conversation theme: Allows you to select the desired conversation theme for the
conversation wallpaper and message bubbles.
●Notification
Notifications: Enable this option if you wish to receive a notification in the Status
Bar when a new text or multimedia message arrives.
•New message pop-up: Enable this option if you wish to see a new message as
a pop-up.
•Preview: Enable this option if you wish to preview the contents of messages
when new messages arrive.
•Notification sound: Allows you to select a ringer to sound when a new message
is received. Tap this option, and then select a ringtone that is specific to new text
and multimedia messages. A sample will briefly be played upon selection.
•Vibrate: Enable this option if you want the phone to vibrate when a new text or
multimedia message is received.
• Vibrate type: Choose what type of vibration you wish to apply to new messages.
• Repeat alert: Enable this option if you wish the phone to remind you at every 12
seconds or every 2 minutes or every 5 minutes about the messages you haven't
read.
●Quick message: Tap this to add or edit quick messages. Quick message is the
specified text message to send out when you want to ignore an incoming call and
respond to the caller with instead.
●Send message with Enter key: Enable this option if you want to send messages by
tapping the Enter key on the keyboard.
●Emergency alerts settings
Presidential alert: Enable this option if you wish presidential alerts to be always
presented. This is set to enabled by default.
Extreme alert: Enable this option to receive extreme alerts.
Severe alert: Enable this option to receive severe alerts.
Accounts and Messaging 89
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