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HTC U11
User Manual
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Table of contents
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Sprint HTC U11 User Manual

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User Guide
[UG template version 17a]
[Sprint_HTC_U11_ug_en_06022017]

Table of Contents

Getting Started .............................................................................................................................................. 1
Radio Frequency Exposure Operating Instructions ...................................................................... 2
Important Note on Recoverable Data ........................................................................................... 2
About the User Guide ................................................................................................................... 3
Access Instructions on Phone....................................................................................................... 3
Launch the Guide .................................................................................................................. 3
Access Help .......................................................................................................................... 3
Get Support from My Sprint .................................................................................................. 4
Features You'll Enjoy .................................................................................................................... 4
What's New in Android Nougat ..................................................................................................... 8
Parts and Functions .................................................................................................................... 10
Charge the Battery ...................................................................................................................... 12
SIM Card ..................................................................................................................................... 13
SD Card ...................................................................................................................................... 17
Insert SD Card .................................................................................................................... 17
Unmount and Remove the SD Card ................................................................................... 19
Format SD Card .................................................................................................................. 20
Turn Your Phone On and Off ...................................................................................................... 21
Sleep Mode ................................................................................................................................. 22
Use the Touchscreen .................................................................................................................. 23
Activate Your Phone ................................................................................................................... 24
Complete the Setup Screens ...................................................................................................... 24
Water and Dust Resistant ........................................................................................................... 26
Care and Maintenance Tips ............................................................................................... 27
Cleaning and Drying ........................................................................................................... 27
Basics .......................................................................................................................................... 29
HTC Sense Home and Applications (Apps) List ................................................................. 29
Onscreen Navigation Keys ................................................................................................. 30
Phone Settings Menu.......................................................................................................... 30
TOC i
Using Quick Settings........................................................................................................... 31
Capture Your Phone's Screen ............................................................................................ 32
Portrait and Landscape Screen Orientation ....................................................................... 32
Applications ................................................................................................................................. 33
Apps List ............................................................................................................................. 33
Launch an App .................................................................................................................... 35
App Shortcuts ..................................................................................................................... 36
Work with Two Apps at the Same Time .............................................................................. 36
Switch Between Recently Opened Apps ............................................................................ 37
Arrange Apps on the Apps Screen ..................................................................................... 37
Control App Permissions .................................................................................................... 39
Set Default Apps ................................................................................................................. 39
Set Up App Links ................................................................................................................ 39
Phone Number ............................................................................................................................ 40
Silent Mode ................................................................................................................................. 40
Airplane Mode ............................................................................................................................. 41
Working with Text ....................................................................................................................... 41
Edit Text .............................................................................................................................. 41
Enter Text by Typing ........................................................................................................... 42
Enter Text with Word Prediction ......................................................................................... 43
Enter Text by Voice ............................................................................................................. 43
Adjust the Keyboard Settings ............................................................................................. 44
Typing Faster and More Accurate ...................................................................................... 45
Google Account .......................................................................................................................... 47
Create a Google Account ................................................................................................... 47
Sign In to Your Google Account ......................................................................................... 49
Factory Reset Protection .................................................................................................... 49
Google Play Store ....................................................................................................................... 50
Find and Install an App ....................................................................................................... 50
Request a Refund for a Paid App ....................................................................................... 51
Restore Apps ...................................................................................................................... 51
Update an App .................................................................................................................... 51
Uninstall an App .................................................................................................................. 52
Get Help with Google Play .................................................................................................. 52
Edge Sense................................................................................................................................. 52
TOC ii
Set Up Edge Sense ............................................................................................................ 52
Turning Edge Sense On or Off ........................................................................................... 53
Take Camera Shots Using Edge Sense ............................................................................. 53
Change the Action When You Squeeze the Phone ............................................................ 53
Enable Advanced Mode ...................................................................................................... 54
Enter Text with Your Voice Using Edge Sense .................................................................. 54
Adjust the Squeeze Force Level ......................................................................................... 55
HTC Sense Companion .............................................................................................................. 55
Set Up HTC Sense Companion .......................................................................................... 55
View the Detail Cards ......................................................................................................... 56
Fingerprint Scanner .................................................................................................................... 57
Add a Fingerprint the First Time ......................................................................................... 57
Add, Remove, or Edit Fingerprints ...................................................................................... 58
Lock and Unlock Your Screen .................................................................................................... 59
Update Your Phone .................................................................................................................... 59
Before Updating Your Phone .............................................................................................. 60
Update Your Phone Software ............................................................................................. 61
Update Your Profile ............................................................................................................. 61
Update Your PRL ................................................................................................................ 62
Home Screen Basics .................................................................................................................. 63
Status Bar and Notification Panel ............................................................................................... 64
Status Bar ........................................................................................................................... 64
Notification Panel ................................................................................................................ 66
Front Indicator Light (LED) .......................................................................................................... 67
Change LED Notification Settings ...................................................................................... 68
HTC BlinkFeed - Your Dynamic Home Screen .................................................................. 68
Customize the Home Screen ...................................................................................................... 72
Set the Home Wallpaper ..................................................................................................... 72
Organize Your Widget Panels ............................................................................................ 73
Work with Widgets and Shortcuts ....................................................................................... 74
Customize the Lock Screen ................................................................................................ 77
HTC Themes ............................................................................................................................... 79
Download Themes and Individual Elements ...................................................................... 79
Create Themes ................................................................................................................... 79
TOC iii
Find Your Themes .............................................................................................................. 80
Edit Your Theme ................................................................................................................. 80
Delete a Theme .................................................................................................................. 81
Choose a Home Screen Layout .......................................................................................... 81
Set Multiple Wallpapers ...................................................................................................... 83
Set a Time-based Wallpaper .............................................................................................. 83
Motion Launch ............................................................................................................................ 84
Turn Motion Launch On or Off ............................................................................................ 84
Wake Up to the Lock Screen .............................................................................................. 85
Wake Up and Unlock .......................................................................................................... 85
Wake to the Home Widget Panel ........................................................................................ 86
Wake to HTC BlinkFeed ..................................................................................................... 86
Launch the Camera ............................................................................................................ 87
Motion Launch Troubleshooting ......................................................................................... 87
Making Connections .................................................................................................................................... 89
Place and Answer Calls .............................................................................................................. 90
Call Using Smart Dial .......................................................................................................... 90
Voice Dialing ....................................................................................................................... 91
Call Using a Speed Dial Number ........................................................................................ 92
Call Emergency Numbers ................................................................................................... 92
Call a Number in a Text Message, Email Message, or Calendar Event ............................ 93
Make International Calls ..................................................................................................... 93
Return a Missed Call ........................................................................................................... 94
Answer Phone Calls ............................................................................................................ 94
In-Call Screen Layout and Operations................................................................................ 95
Place Calls from History/People ......................................................................................... 96
Call History .................................................................................................................................. 97
Open Call History ................................................................................................................ 97
Save a Number From Call History ...................................................................................... 97
Prepend a Number From Call History ................................................................................. 97
Block a Caller ...................................................................................................................... 98
Erase Call History ............................................................................................................... 98
Voicemail ..................................................................................................................................... 98
Optional Calling Services ............................................................................................................ 99
TOC iv
Wi-Fi Calling ........................................................................................................................ 99
Conference Calling ............................................................................................................. 99
Caller ID Blocking ............................................................................................................. 100
Call Waiting ....................................................................................................................... 100
Call Forwarding ................................................................................................................. 100
Internet Calls ..................................................................................................................... 101
Ringtone Settings ...................................................................................................................... 102
Call Settings .............................................................................................................................. 102
Call Features ..................................................................................................................... 103
Voicemail Settings ............................................................................................................ 103
Hearing Aids ..................................................................................................................... 103
CDMA Call Settings .......................................................................................................... 104
Add Contacts............................................................................................................................. 106
Contacts Screen Layout ............................................................................................................ 108
Find Contacts .................................................................................................................... 109
Set Up Your Profile ........................................................................................................... 110
Get in Touch with a Contact ............................................................................................. 111
Edit Contacts ............................................................................................................................. 111
Delete Contacts ........................................................................................................................ 112
Import or Copy Contacts ................................................................................................... 112
Merge Contact Information ............................................................................................... 113
Send Contact Information ................................................................................................. 114
Contact Groups ......................................................................................................................... 115
Back Up and Restore Contacts ........................................................................................ 116
Private Contacts ................................................................................................................ 117
Text and Multimedia Messaging ............................................................................................... 118
Send a Text Message (SMS) ............................................................................................ 118
Send a Multimedia Message (MMS) ................................................................................. 119
Send a Group Message .................................................................................................... 119
Save and Resume Composing a Draft Message ............................................................. 120
Read and Reply to a Message ......................................................................................... 120
Block Unwanted Messages .............................................................................................. 121
Delete Messages and Conversations ............................................................................... 122
TOC v
Messages Options ............................................................................................................ 122
Gmail ......................................................................................................................................... 123
Create and Send Gmail .................................................................................................... 123
Open Gmail Messages ..................................................................................................... 124
Manage Gmail Messages ................................................................................................. 125
Use Gmail Labels .............................................................................................................. 126
Mute Gmail Threads ......................................................................................................... 126
Archive Gmail Threads ..................................................................................................... 126
Delete Gmail Threads ....................................................................................................... 127
Search Gmail Messages ................................................................................................... 127
Report Spam Gmail .......................................................................................................... 127
Add Another Google (Gmail) Account .............................................................................. 127
Switch between Gmail Accounts ...................................................................................... 127
Gmail Settings ................................................................................................................... 128
Add an Exchange ActiveSync Account in Gmail .............................................................. 128
Get Help with Gmail .......................................................................................................... 129
Data Services General Information (4G LTE and 3G Networks) .............................................. 130
4G LTE .............................................................................................................................. 130
Data Connection Status and Indicators ............................................................................ 130
Turn the Data Connection On or Off ................................................................................. 131
Manage Your Data Usage ................................................................................................ 131
Chrome Browser ....................................................................................................................... 133
Facebook .................................................................................................................................. 133
Twitter ....................................................................................................................................... 134
Wi-Fi .......................................................................................................................................... 136
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 136
Connect to a Wi‑Fi Network via WPS .............................................................................. 136
Disconnect from a Wireless Network ................................................................................ 136
Wi-Fi Direct ....................................................................................................................... 137
Bluetooth ................................................................................................................................... 137
Enable the Bluetooth Feature ........................................................................................... 138
Pair Bluetooth Devices...................................................................................................... 138
Connect to a Paired Bluetooth Device .............................................................................. 139
TOC vi
Send Information Using Bluetooth .................................................................................... 140
Receive Information via Bluetooth .................................................................................... 141
Bluetooth Tethering ........................................................................................................... 141
Virtual Private Networks (VPN) ................................................................................................. 142
Add a VPN Connection ..................................................................................................... 142
Connect to a VPN ............................................................................................................. 142
Disconnect From a VPN ................................................................................................... 143
Mobile Hotspot .......................................................................................................................... 143
Transfer Content to Your New Phone ....................................................................................... 144
Transfer Content from an Android Phone ......................................................................... 144
Transfer Content from an iPhone ..................................................................................... 145
Ways of Transferring Contacts and Other Content into Your Phone ............................... 146
Transfer Files Between Your Phone and a Computer ...................................................... 146
Share Content with NFC ........................................................................................................... 147
Turn NFC On .................................................................................................................... 148
Beam Content ................................................................................................................... 148
HTC Connect ............................................................................................................................ 148
Share Media Using HTC Connect .................................................................................... 149
Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform .................... 150
Stream Music to AirPlay Speakers or Apple TV ............................................................... 150
Stream Music to Blackfire Compliant Speakers ............................................................... 151
Apps and Entertainment ............................................................................................................................ 152
Open the Camera and Adjust the Settings ............................................................................... 153
Choose a Capture Mode ........................................................................................................... 154
Capture Mode Settings ..................................................................................................... 155
Set the Photo Quality and Size ......................................................................................... 155
Touch Autoexposure ......................................................................................................... 156
Zooming ............................................................................................................................ 156
Turn the Camera Flash On or Off ..................................................................................... 156
Use the Volume Button for Taking Photos and Videos .................................................... 156
Close the Camera App...................................................................................................... 156
Take a Picture ........................................................................................................................... 157
Capture Better Photos ...................................................................................................... 157
Record Video in 3D Audio or High Resolution Audio ............................................................... 158
TOC vii
Set the Video Resolution .................................................................................................. 159
Turn on High Resolution Audio ......................................................................................... 159
Take a Photo While Recording a Video—VideoPic® ........................................................ 160
Record Video Using Acoustic Focus ........................................................................................ 160
Camera Features ...................................................................................................................... 161
Selfies ............................................................................................................................... 161
Take Continuous Camera Shots ....................................................................................... 163
Use HDR Boost ................................................................................................................. 163
Selfie Panorama ............................................................................................................... 164
Panoramic Shots ............................................................................................................... 167
Advanced Camera Features ..................................................................................................... 167
Record Slow Motion Videos .............................................................................................. 167
Hyperlapse ........................................................................................................................ 167
Scenes .............................................................................................................................. 168
Manually Adjust Camera Settings ..................................................................................... 168
Take a RAW Photo ........................................................................................................... 169
Google Photos .......................................................................................................................... 170
View Photos and Videos ................................................................................................... 170
Edit Your Photos ............................................................................................................... 171
Calendar .................................................................................................................................... 174
Schedule or Edit an Event ................................................................................................ 175
Choose Which Calendar to Show ..................................................................................... 175
Dismiss or Snooze Reminders ......................................................................................... 175
Google Drive ............................................................................................................................. 176
Google Maps ............................................................................................................................. 177
Web Search .............................................................................................................................. 179
Perform Searches on the Web and Your Phone .............................................................. 180
Search the Web with Your Voice ...................................................................................... 180
Set Search Options ........................................................................................................... 180
Get Instant Information with the Google App .................................................................... 180
Boost+ ....................................................................................................................................... 183
Turn Smart Boost On or Off .............................................................................................. 183
Clear Junk Files Manually ................................................................................................. 184
Use Power Optimizer for Apps ......................................................................................... 184
TOC viii
Check Activities of Downloaded Apps .............................................................................. 185
Create an Unlock Pattern for Some Apps......................................................................... 185
Calculator .................................................................................................................................. 186
Clock ......................................................................................................................................... 186
Set Alarms ........................................................................................................................ 187
Additional Clock Features ................................................................................................. 187
Weather ..................................................................................................................................... 188
Voice Recorder ......................................................................................................................... 188
HTC Sync Manager .................................................................................................................. 189
HTC Help .................................................................................................................................. 191
Google Play Music App ............................................................................................................. 192
Play Music with Google Play ............................................................................................ 192
Google Play Music Screen Layout .................................................................................... 193
Create Playlists in Google Play Music .............................................................................. 193
YouTube .................................................................................................................................... 194
My Sprint ................................................................................................................................... 195
HTC BoomSound for Speakers ................................................................................................ 195
Tune Your HTC USonic Earphones .......................................................................................... 196
Turn Active Noise Cancellation On or Off ......................................................................... 196
Settings ..................................................................................................................................................... 197
Basic Settings ........................................................................................................................... 198
Airplane Mode Settings ............................................................................................................. 200
Wi-Fi Settings ............................................................................................................................ 200
Wi-Fi Calling .............................................................................................................................. 200
Bluetooth Settings ..................................................................................................................... 200
Mobile Data Settings ................................................................................................................. 200
HTC Connect Settings .............................................................................................................. 200
More Wireless & Network Settings ........................................................................................... 200
Edge Sense............................................................................................................................... 202
Display, Gestures & Buttons Settings ....................................................................................... 202
Glove Mode ....................................................................................................................... 202
Font Size ........................................................................................................................... 202
TOC ix
Auto-rotate Screen ............................................................................................................ 202
Display Size ...................................................................................................................... 203
Brightness Level ............................................................................................................... 203
Color Temperature ............................................................................................................ 204
Night Mode ........................................................................................................................ 204
Screen Saver .................................................................................................................... 204
Screen Timeout (Sleep) .................................................................................................... 204
Buttons Settings ................................................................................................................ 205
Media Gesture .................................................................................................................. 205
Launch Camera Using the Power Button ......................................................................... 205
Motion Launch Gestures ................................................................................................... 205
HTC BoomSound for Built-in Speakers .................................................................................... 205
HTC USonic with Active Noise Cancellation ............................................................................. 206
Sound & Notification Settings ................................................................................................... 206
Sound Profile and Vibrate ................................................................................................. 206
Volumes ............................................................................................................................ 206
Notification and Alarm Sound ........................................................................................... 206
Do Not Disturb .................................................................................................................. 207
Incoming Calls - Ringtone ................................................................................................. 209
Incoming Calls - Other Options ......................................................................................... 209
System Sound Settings..................................................................................................... 209
Notifications - Flash Notifications ...................................................................................... 210
Notifications - App Light Notifications ............................................................................... 210
Notifications - Lock Screen Notifications .......................................................................... 210
Apps Settings ............................................................................................................................ 211
Uninstall Third-party Apps ................................................................................................ 211
Clear Application Cache and Data .................................................................................... 211
Disable Apps ..................................................................................................................... 211
Storage Settings ....................................................................................................................... 211
Types of Storage ............................................................................................................... 211
SD Card Storage Settings ................................................................................................ 212
Copy Files To or From Your Phone .................................................................................. 214
Make More Storage Space ............................................................................................... 215
Power Settings .......................................................................................................................... 216
Battery Optimization for Apps ........................................................................................... 216
TOC x
Use Power Saver Mode .................................................................................................... 216
Use Extreme Power Saving Mode .................................................................................... 217
Check Battery Usage ........................................................................................................ 217
Check Battery History ....................................................................................................... 217
Display the Battery Percentage ........................................................................................ 217
Battery Saving Tips ........................................................................................................... 218
Memory Settings ....................................................................................................................... 219
Personalize Settings ................................................................................................................. 220
Customize the Home and Lock Screen Settings .............................................................. 220
Ringtone ............................................................................................................................ 220
Notification Sound ............................................................................................................. 220
Alarm ................................................................................................................................. 221
Font ................................................................................................................................... 221
Keyboard and Dialer Color ............................................................................................... 221
Fingerprint Scanner Settings .................................................................................................... 221
Accounts & Sync Settings ......................................................................................................... 221
Add Your Social Networks, Email Accounts, and More .................................................... 221
Add One or More Google Accounts .................................................................................. 222
Manage Your Online Accounts ......................................................................................... 222
Location Settings ...................................................................................................................... 223
Location Setting ................................................................................................................ 223
Google Location History.................................................................................................... 224
Security Settings ....................................................................................................................... 224
Screen Lock Settings ........................................................................................................ 224
Lock Screen and Password Settings ................................................................................ 226
Allow Installation of Third-Party Apps ............................................................................... 226
Install Digital Certificates................................................................................................... 226
Backup and Reset ..................................................................................................................... 227
Backup .............................................................................................................................. 227
Android Backup Service.................................................................................................... 228
Factory Data Reset ........................................................................................................... 229
Get Content From Another Phone ............................................................................................ 230
Accessibility Settings ................................................................................................................ 231
TOC xi
Navigate Your Phone with TalkBack ........................................................................................ 232
Google Settings ........................................................................................................................ 235
Language & Keyboard Settings ................................................................................................ 235
Change the Phone Language ........................................................................................... 235
Keyboard and Input Methods - Virtual Keyboard .............................................................. 235
Keyboard and Input Methods - Google Voice Typing ....................................................... 235
Speech Settings ................................................................................................................ 236
Date & Time Settings ................................................................................................................ 236
Printing ...................................................................................................................................... 237
System Updates ........................................................................................................................ 237
About Phone ............................................................................................................................. 237
Getting Help .............................................................................................................................................. 239
Troubleshooting ........................................................................................................................ 240
Sprint Account Information and Help ........................................................................................ 241
Sprint Account Passwords ................................................................................................ 241
Manage Your Account ...................................................................................................... 241
Sprint Support Services .................................................................................................... 242
Copyright Information ................................................................................................................ 243
Index .......................................................................................................................................................... 245
TOC xii
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
1

Important Information

The following topics provide important information that should be read prior to using your HTC U11.

Radio Frequency Exposure Operating Instructions

This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body. Such accessories should not contain any metallic components. Body-worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided.

Important Note on Recoverable Data

Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
Important Information 2

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new HTC phone. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."

Access Instructions on Phone

These topics will help you find help on your new phone.

Launch the Guide

A mobile user guide that contains all the information found here is easily accessible from the Apps screen.
■ Tap > > HTC Mobile Guide.
Tip: There is a search box where you can quickly look for information. Just enter what you want to look
for and related topics will appear.

Access Help

Use the phone’s Help menu to learn about your phone.
Introduction 3
■ Tap > > Help.

Get Support from My Sprint

In addition to your phone’s built-in Help menu, you can also access support for your phone and service through the preloaded My Sprint app.
1. Tap > > My Sprint.
2. Go to the Support tab.
3. Tap a help topic to view its contents.

Features You'll Enjoy

You'll enjoy use of your HTC U11 with these features.
Edge Sense
HTC U11 comes with a pressure-sensitive squeeze area on its frame. By squeezing the sides of HTC U11, quickly access your favorite app or shortcut even while your phone is in sleep mode.
Introduction 4
For details, see Set Up Edge Sense.
What’s Special with Camera
Capture great photos and videos using HTC U11.
UltraSpeed Autofocus
HTC U11 lets you enjoy faster focus speeds using a full sensor autofocus similar to DSLRs. Using the Camera app, you can easily take photos in low light situations, capture images of moving subjects, and record clear videos.
HDR Boost
Take clearer, sharper photos using HDR Boost. By combining multiple shots with different exposure levels, HDR Boost lets you capture great photos even in low light conditions. For details, see Use HDR
Boost.
Capture Video in 3D Audio or High Res Audio
HTC U11 has four highly-sensitive omnidirectional microphones that capture positional sound in your video recordings. This means that you can record sound in 360 degrees for immersive audio that’s just like being there. Or, you can record video with 24-bit high resolution audio. For details, see Record Video
in 3D Audio or High Resolution Audio.
Acoustic Focus
When recording videos, especially from a distance, you can reduce surrounding noise and enhance the clarity of your subject's audio using Acoustic Focus.
Introduction 5
For details, see Record Video Using Acoustic Focus.
Pro Level Capabilities
Pro mode gives you professional level control over your photography. Capture RAW photos and take full control over your camera settings. The camera captures RAW photos in DNG format. The RAW file provides more image information for post processing in the Google Photos app or a graphics program on your computer. For details, see Take a RAW Photo.
Hyperlapse
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video to change its speed. For details, see Hyperlapse.
Selfies
Capture awesome selfies with the front facing camera. For details, see Selfies.
● Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin.
● Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or, just
say "Cheese!"
● Enjoy taking wide-angle selfies with family or friends and with a panoramic scenery behind you. For details, see Selfie Panorama.
Immersive sound
Discover audio bliss on HTC U11 through its earphones and speakers.
HTC USonic with Active Noise Cancellation
Experience music tuned to your ears. When you plug in the HTC USonic earphones to HTC U11, they will scan your ears and determine the audio output level that best suits you. The earphones also incorporate Active Noise Cancellation which reduces background noise so you hear music and videos clearly. For details, see HTC USonic with Active Noise Cancellation.
HTC BoomSound for Speakers
Introduction 6
Hear what you've been missing. HTC BoomSound™ gives you a rich, authentic sound experience, whether you’re listening to music, watching a video, or playing a game. For details, see HTC BoomSound
for Speakers.
Record Audio in High Res Quality
Enable high res quality audio in Voice Recorder to make crystal clear audio recordings. For details, see
Voice Recorder.
HTC Sense Companion
HTC Sense Companion is a personal companion that’s always learning from you, and the things you do every day. It’s made to evolve and get to know you better over time so it can give you better and more
relevant suggestions and information.
For details, see HTC Sense Companion.
Fingerprint sensor
You can use the fingerprint scanner on HTC U11 to quickly wake up and unlock your phone with your fingerprint. For details, see Fingerprint Scanner.
Truly personal
Designed with you in mind, HTC U11 is filled with innovations that help it to adapt to your life.
Themes
Make HTC U11 more personal by customizing how it looks with your own photos and then mix and match with different sets of icons, sounds, color schemes, and more. More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are also in store. For details, see HTC Themes.
Freestyle Home Screen
Introduction 7
If you want to take designing your Home screen to the next level, try the Freestyle home screen layout for zero-grid limitations and fun stickers to replace your app icons.
HTC BlinkFeed
Get your favorite topics, news, social media, and more conveniently delivered to one place on your phone. Even get suggestions for places to eat! You can also play embedded videos right on HTC BlinkFeed™. For details, see HTC BlinkFeed - Your Dynamic Home Screen.
Boost+
Use the Boost+ app to help you optimize your phone's performance by allocating resources, removing junk files, stopping irregular app activities, and uninstalling the apps you don't use. You can also set this app to help extend battery life while you're playing your favorite game on HTC U11. For details, see
Boost+.

What's New in Android Nougat

Android® 7 Nougat brings new features that make working with apps and settings even more convenient.
App Shortcuts
Starting from Android 7.1, press and hold an app icon to display a menu that lets you quickly access common app functions. For example, from the Clock app icon, you can quickly set a timer or alarm.
Multi-tasking Made Easy
Aside from flipping through running apps, there are faster ways to use the Recent apps button for switching between apps.
● Want to watch a video while chatting at the same time? Use the split-screen view to display two running apps side by side.
● Quickly switch to the previous app with a double tap.
For details, see Work with Two Apps at the Same Time.
Introduction 8
Enhanced Notifications
See incoming information on a notification without having to open an app. If you received a new message, you can send a reply directly from the notification. See Notification Panel.
Improved Settings
● Limit how much mobile data your phone uses. When you turn Data Saver on, apps in the background won't be able to use the data connection unless you've set these apps to access mobile data. See Manage Your Data Usage.
● Use the Quick Settings bar to toggle Wi-Fi and other quick settings on and off. See Using Quick
Settings.
● No more navigating back to the main settings screen by screen. There's a slideout menu that you can open anytime to directly access the main settings.
● At the top of the Settings screen, see suggestions for how to get more out of your phone.
● Aside from changing the font size, you can also adjust the display size of items such as icons and
images. See Display Size.
Introduction 9

Set Up Your Phone

Part
Description
Earpiece
Lets you hear the caller and automated prompts.
The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone’s screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front Panel
Set Up Your Phone 10
Proximity sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and turns off the screen to prevent accidental key taps.
Note: If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC U11.
Microphone
Captures your voice during phone and conference calls.
Note: Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
Front camera
Takes selfie pictures and videos with greater detail and clarity.
Volume button
Allows you to adjust the ringtone or media volume or adjust the voice volume during a call.
Power/Lock button
Press quickly to turn off and lock the phone screen. Press and hold to turn the phone on or off or switch to airplane mode.
Recent apps key
Tap to display your most recently used apps.
Home key/Fingerprint scanner
Tap to display the main home screen. This is also the fingerprint scanner that allows you to quickly wake up
and unlock your phone with your fingerprint. You can register up to 5 fingerprints. See Fingerprint Scanner.
Back key
Tap to return to the previous screen.
Edge Sense squeeze area
Set up Edge Sense and squeeze this area to launch an app or display information. For details, see Edge Sense.
Note: If you want to use a case or screen protector, don’t cover and block the proximity sensor and Edge Sense area. Purchase a case or screen protector designed for HTC U.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications.
LED
Displays a phone notification, charging status, or alert.
Set Up Your Phone 11
Nano SIM and microSD card tray and eject hole
Holds the preinstalled Sprint 4G LTE™ nano SIM card and optional microSD card. See SIM Card and SD Card.
Note: The microSD card is sold separately.
Part
Description
Main camera with UltraSpeed autofocus, BSI, and OIS
Captures quality photos and videos.
Note: BSI stands for Backside Illumination sensor and OIS stands for Optical Image Stabilization.
Microphone
Captures your voice during phone and conference calls.
Note: Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
USB Type-C™ charger/ Accessory jack
Allows you to connect the phone with the AC power adapter using the USB cable or with the provided HTC USonic earphones. (Items included in the phone package).
Note: The HTC USonic earphones provided in the box can only be used with HTC U11 and other compatible HTC phones supporting HTC USonic.
HTC BoomSound™ hi-fi edition speakers
Lets you hear the different ringtones and sounds. This speaker also lets you hear the caller’s voice and automated prompts.
Dual LED flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Back Panel

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Important: Use only the adapter and the USB Type-C cable that came with HTC U Ultra to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Notes:
● If the battery has been discharged for several days, you may need to charge HTC U11 for several
Set Up Your Phone 12
minutes before powering it on.
● The battery is built-in and non-removable. Do not attempt to remove the battery.
● As a safety precaution, the battery may stop charging to avoid overheating.
● Avoid charging the battery in hot environments.
● When you’re using the Web browser and charging the battery, your phone may become warmer.
This is normal.
● To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.
Charge Using the AC Adapter
1. Plug one end of the USB cable into the AC adapter.
2. Plug the other end of the USB cable into the USB Type-C charger/Accessory jack on the bottom panel of your phone.
3. Plug the other end of the USB cable into the AC adapter.
4. Plug the AC adapter into an electrical outlet.
The indicator light (LED) illuminates when charging starts. The light turns green when the
battery is fully charged.
5. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB Type-C charger/Accessory jack on the bottom of your phone.
2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, disconnect the USB cable from both the phone and the computer.

SIM Card

The SIM card is an IC card containing phone number and other customer information.
Set Up Your Phone 13
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● You are responsible for any damage caused by inserting the SIM card in another-brand IC card reader, etc. Sprint is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with the SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on the SIM card.
Sprint is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
Nano SIM Card
HTC U11 uses a nano SIM card. The nano SIM card is preinstalled in your HTC U11. If you need to remove or replace the card, refer to the following instructions.
Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot.
Set Up Your Phone 14
Slot with Card Tray
When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct the tray to avoid damaging the eject mechanism inside the slot.
Insert SIM Card
The nano SIM card is preinstalled in your HTC U11. If you need to remove or replace the card, refer to the following instructions.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool (included in the box) into the tray eject hole.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
4. With your nano SIM card's gold contacts facing down, place the card into the SIM holder of the tray. Make sure to align the cutoff corner to the notch on the holder.
Set Up Your Phone 15
Note: If you purchased an optional microSD card, place the microsSD card to the SD holder of the tray. For details, see Insert SD Card.
5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Hold the tray with the outer card holder between your fingers, and then steadily slide the tray all the way into the slot.
Set Up Your Phone 16
6. Make sure the tray is fully inserted and doesn't protrude from the slot.

SD Card

Use a SD card (optional and sold separately) to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature.
SD Card Cautions
Data: Information stored on the SD card can become lost or changed accidentally as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off the phone while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD card. Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.

Insert SD Card

Follow these steps to insert an optional SD card (not included).
1. Hold the phone face up.
Set Up Your Phone 17
2. Insert the tip of the tray eject tool (included in the box) into the tray eject hole.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
4. Place your microSD card—gold contacts facing down and narrow side facing in—into the microSD holder of the tray.
5. When reinserting the tray, make sure it is facing up so that the nano SIM and microSD cards don’t fall out. Hold the tray with the outer card holder between your fingers, and then steadily slide the tray all the way into the slot.
Set Up Your Phone 18
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
7. Turn on the phone.
If it's the first time you inserted the SD card, you'll be prompted to set it up.

Unmount and Remove the SD Card

Follow these instructions to unmount and remove an SD card. Always unmount an SD card before removing it from your phone, and always power the phone off before inserting or removing an SD card.
1. Tap > > Settings.
2. Tap Storage.
3. If the SD card appears under Removable storage, tap next to the card name, and then tap Eject.
– or –
Set Up Your Phone 19
If your SD card appears under Internal storage, tap the card name, and then tap > Eject.
Important: If the SD card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
4. Power the phone off.
5. Hold the phone face up.
6. Insert the tip of the tray eject tool (included in the box) into the tray eject hole.
7. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
8. Gently pull the SD card out of the slot.
9. Replace the SD card and tray.
10. Make sure the tray is fully inserted and doesn't protrude from the slot.

Format SD Card

When you want to change the storage setting of the SD card from removable storage to internal storage, you will be prompted to format it first.
Note: When you format or erase the SD card, the files CANNOT be retrieved. To help prevent the loss of important data, please check the contents before you erase the card.
Important: Formatting or erasing the SD card may not permanently erase all data from the card, including personal information.
1. Tap > > Settings.
2. Tap Storage.
3. Do one of the following:
If the SD card appears under Removable storage, tap next to the SD card name, and
then tap Format as internal > Erase & format > Format. After format is completed, you can choose to move photos, files, and apps to the SD card.
Set Up Your Phone 20
If your SD card appears under Internal storage, tap the SD card name, and then tap >
Format as portable > Format. After format is completed, tap Done.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock button on the right panel of the phone.
Your phone will power on. You will feel or hear the phone vibrate when it has been turned on.
Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen for information about using the screen lock.  The first time you turn on your phone, it will search for Sprint service, and begin the setup
application. See Complete the Setup Screens.
If your phone is not yet activated, see Activate Your Phone for more information.
Set Up Your Phone 21
Turn Your Phone Off
1. Press and hold the Power/Lock button to open the Phone options menu.
Note: When the screen is locked and you press the Power/Lock button it will only turn off the screen and
not the phone. You will need to turn the screen on before you press and hold the Power/Lock button to turn the phone off. See Lock and Unlock Your Screen for details.
2. Tap Power off to turn the phone off.
Your phone will power off.
Restart Your Phone
If HTC U11 is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. Restarting the phone will close all running apps and will clear all temporary files in the phone’s memory. Make sure to save your work before restarting the phone.
1. If the display is off, press the Power/Lock button to turn it back on.
2. Press and hold the Power/Lock button for about two seconds.
3. Tap Restart.
Note: If the phone or touchscreen becomes unresponsive, press and hold the Power/Lock and Volume down buttons for at least 12 to 15 seconds to restart the phone.

Sleep Mode

Sleep mode saves battery power by putting HTC U11 into a low power state while the display is off. It also stops accidental button presses when HTC U11 is in your bag.
Switch to Sleep mode
To turn off the display and switch to Sleep mode, briefly press the Power/Lock button. You can also double-tap the lock screen.
Note: HTC U11 also automatically goes into Sleep mode when it’s left idle for a while. You can change the time before HTC U sleeps by setting the screen timeout. For details, see Screen Timeout (Sleep).
Wake Up From Sleep Mode
■ Press the Power/Lock button.
Set Up Your Phone 22
■ Use Motion Launch™ to wake up and unlock your phone directly to an app or screen. For details, see Motion Launch.

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see
Accessibility Settings.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Swipe or Slide
Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more.
Drag
To drag, touch and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Touch and Flick
On the Home screen, you can easily move a widget or icon from one screen to another. Touch and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
Pinch and Spread
"Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Slide two fingers together to zoom out of the picture or text.
Two-finger Swipe
Swipe down from the status bar with two fingers to open Quick Settings.
Set Up Your Phone 23
Three-finger Gesture
● Swipe up the screen with three fingers and HTC Connect™ streams music or video from HTC U to your speakers or TV respectively. You can also share streaming media from apps such as YouTube®.
● Swipe down to disconnect from your speakers or TV.
Notes:
● Media gesture is turned on in Settings by default, which makes the three-finger gesture work for sharing media.
● The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see
Navigate Your Phone with TalkBack.

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it should be activated and ready to use.
● If you received your phone in the mail, and it is for a new Sprint account or a new line of service,
it will activate automatically when you first turn it on.
● If you’re swapping phones for a number already on your Sprint account, go to sprint.com/activate and follow the instructions
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Screens

When you switch on the HTC U11 for the first time, or after you've done a factory reset, you'll need to set it up. The setup screens help you set up certain features and preferences on your phone.
Before you do the setup, first back up your old phone using Android Backup Service if you want to restore your apps and settings to HTC U11. To find out how to do the backup, see Using Android Backup Service see Android Backup Service.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
Set Up Your Phone 24
1. If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two fingers on the first screen until you hear a message and then a beep. Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.
2. From the Welcome screen, select a language and tap Let's go.
To skip any section, tap Next or Skip.
Note: If you are visually impaired or hard of hearing, touch and hold the screen with two fingers to enable
TalkBack. Tap Accessibility settings to change accessibility options.
3. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Terms of use – Read any applicable End User License Agreements or Terms of use for
using your phone, and tap Next to continue.
Set up Internet access – Select Mobile data or select a Wi-Fi® network to connect to. For
secured Wi-Fi networks, you will need to enter a password.
Hands Free Activation – See Activate Your Phone.  Sign in with your Google Account – Enter your Google Account email or phone number
and tap Next. If you don’t have a Google Account, tap More options > Create account.
Welcome – Enter your Google Account password, tap Next > I agree.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play™ Store, you must link your phone to a Google Account.
Set Up Your Phone 25
Which device? – If you have backed up your old phone’s data to your Google Account, you
can easily restore that backup on your new phone using Android Backup Service.
• If you backed up your old phone using Android Backup Service, tap the phone name. Tap to select the apps to install, and then tap Restore.
• If you want to start fresh, tap Don't restore.
Google services – Read information about Google's location services and ways to improve
your Android experience.
Google Assistant – Set up Google Assistant on your phone. Tap Continue, give permission
to the Google Assistant app, and then tap Yes, I'm in. To further customize Google Assistant, follow the instructions on the next screen, or tap Do it later to set it up some other time.
Accelerated Location – Select Location Consent if you agree to share your location.  HTC Account – Sign in to your HTC Account to use the same login credentials for HTC
services such as Themes and HTC Sense Companion.
Edge Sense – Set up Edge Sense so you can instantly take camera shots or perform other
actions by simply squeezing your phone.
Protect your phone – Register a fingerprint to help secure your phone. Tap Skip for now to
do this later in Settings > Fingerprint scanner.
4. Tap Finish. Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: Some features that need to connect to the Internet such as location-based services and auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings.

Water and Dust Resistant

HTC U11 is water and dust resistant and has an IP57 rating as defined in the International Standard IEC
60529. With the nano SIM/microSD slot cover closed tightly, this phone is water resistant if it is briefly submerged by accident in fresh water less than 1 meter (3.28 feet) deep and no longer than 30 minutes at room temperature.
HTC U11 must not be exposed to non-fresh water, high water pressure, strong or fast-moving water, or sand since these may cause overheating, electric shock, or damage to the phone. Do not attempt to charge or otherwise use the USB port when HTC U11 is wet. Normal wear and tear may decrease the water and dust resistance over time.
Warranty will be void if the phone is not used in accordance with the instructions and precautions addressed in this user guide, including, but not limited to, using the phone in environments or situations that exceed the limitations of the IP57 rating. For usage precautions and tips on care and maintenance, see Care and Maintenance Tips and Cleaning and Drying. Also make sure to read the Important Information Booklet that comes with the phone.
Set Up Your Phone 26

Care and Maintenance Tips

Follow these tips and precautions to help maintain water and dust resistance for your phone.
● Never attempt to insert or remove the nano SIM and microSD cards with gloves, wet hands, or
when the phone is wet.
● Do not intentionally submerge HTC U11. If the phone accidentally gets immersed in water, avoid
pressing the controls—such as the Power/Lock and Volume buttons—and do not operate the phone.
● Do not expose the phone to fast or strong-moving water such as shower spray, running taps or
faucets, waterfalls, or ocean waves.
● Do not expose the phone to or let the USB port come in contact with the following:
Water containing soap, detergent, or shower gel  Sea water, swimming pools, spas, hot water, and hot springs  Any liquid besides tap water such as alcohol, juices, and condiments  Sand
● If the phone is exposed to fresh water, make sure to dry it thoroughly. To avoid damaging the
phone, do not charge when contaminants are present or the USB port is not completely dry. In these circumstances, do not connect any external device.
● Never use a hair dryer to dry wet parts of the phone.
● The power adapter and accessories are not water resistant. Never use them in wet areas such as
in the bathroom or kitchen since contact with water may cause malfunction, electric shock, or other hazards.
● Avoid leaving the phone in humid places such as the bathroom or kitchen for too long since it is
not moisture-proof.

Cleaning and Drying

If HTC U11 has had contact with salt water, liquid chemicals, dust, or other contaminants, immediately rinse the phone. When the phone is wet, make sure to dry it thoroughly.
To avoid damaging HTC U11, don't charge the phone when contaminants are present or the USB port is not completely dry. In these circumstances, do not connect any external device.
The sound volume of the earpiece, speakers, and microphone may be less audible if these parts are not dried well.
Set Up Your Phone 27
Rinsing
● Before rinsing, make sure the nano SIM and microSD slot covers are closed tightly. See SIM
Card and SD Card for details.
● Rinse the phone using fresh water. Rinse by hand only. Don't use a brush or sponge.
● While rinsing, do not press on the card slot covers to avoid having gaps around the covers which
may allow water to seep through the gaps.
Drying
● Gently wipe off the water from the phone with a clean, dry cloth. Don't use cotton swabs to wipe
the earpiece, speakers, microphone, and connection port.
● The display may not respond accurately to touch gestures when it's wet. For the touch screen
and lenses, wipe with a soft dry cloth such as a microfiber cloth that will not scratch the surface.
● Leave the phone at room temperature for 3 hours or so to let it dry completely. If buttons and any
connection port such as the USB port are still wet, make sure to let them dry completely before you use the phone.
● If condensation forms inside the display such as when there's a drastic change in temperature,
place the phone at room temperature until condensation disappears.
Set Up Your Phone 28

Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

HTC Sense Home and Applications (Apps) List

After you've turned on or set up your phone for the first time, you'll see the home screen. Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen, tap to display the home screen.
Swipe right and you'll find HTC BlinkFeed. You can customize HTC BlinkFeed to show posts
from your social networks, headlines from your favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home Screen.
Swipe left and you’ll discover widget panels for adding your favorite widgets, apps, and more
so they’re just a tap away. You can also add panels. For details, see Customize the Home
Screen.
You can change the apps on the launch bar at the bottom of the home screen. See Work with
Widgets and Shortcuts.
2. Tap to see all apps installed on your phone.
Basic Operations 29
Tip: While you’re in another screen or app, tap to return to the last Home screen you visited.
Key
Description
Back key
Go to the previous screen.
Home key
Go to the Home screen. Touch and hold to launch Google Assistant. For details about Google Assistant, go to assistant.google.com.
Recent apps key
Show the thumbnails of the most recently used apps and Google Chrome tabs.

Onscreen Navigation Keys

Your phone has onscreen navigation keys at the bottom of the screen which rotate when you change the orientation. The onscreen navigation keys do not show up when the screen is off, when you’re on the Camera viewfinder screen, or when you chose to hide it.
Standard Navigation Keys

Phone Settings Menu

You can customize your phone's settings and options through the Settings menu.
1. Open Settings from the Apps screen or notification panel.
Swipe down from the status bar, and then tap .
Tap > > Settings.
2. Here are some of the basic settings you can change:
Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item itself to
configure its settings.
Tap Sound & notification to set a ringtone, choose a sound profile, and configure incoming
call sound settings.
Tap Personalize to change the wallpaper, theme, ringtone, and more.  Tap Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
Tap Security to help secure your phone, for example with a screen lock.
3. Tap an item under Suggestions to check out new or recommended settings to customize.
4. You can also swipe right on the Settings screen to see the list of main settings and quickly jump
from one setting to another. Or, tap to easily find options and settings.
Basic Operations 30
For more information, see Basic Settings.

Using Quick Settings

In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Swipe down from the top of the screen to open the notification panel. Right below the Settings button, you'll see the first six Quick Settings tiles.
2. To see all of the Quick Settings tiles:
With two fingers, swipe down from the status bar.
– or –
Swipe down twice from the status bar.
3. To turn a setting on or off, just tap its tile.
Customize Quick Settings
You can remove, replace, or rearrange the tiles in Quick Settings.
1. With two fingers, swipe down from the top of the screen to open Quick Settings.
2. Tap and do one of the following:
Touch and hold a tile, and then drag it to your desired position.
Basic Operations 31
Touch and hold a tile, and then drag it down under the Drag to add tiles section to hide it from
the Quick Settings panel.
Under the Drag to add tiles section, drag a tile up to show it in the Quick Settings panel.
3. Tap .
Note: There is a limit to the number of tiles that can be shown in the first panel of Quick Settings. You may need to swipe left on the Quick Settings panel to see more Quick Settings tiles.

Capture Your Phone's Screen

Capture the phone screen to show off your high game score, write a blog post about your phone’s features, or post a status update about a song you’re playing.
1. Press and hold the Power/Lock button and the Volume down button at the same time.
2. Open the notification panel, and then slide two fingers apart on the Screenshot captured
notification.
3. Tap Share.

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Swipe down from the status bar with two fingers to open the Quick Settings panel.
2. Tap Auto rotate to turn the option on or off.
Note: You can also set the rotation option from the main settings menu. From home, tap > Settings > Display, gestures & buttons, and then select or clear the Auto rotate screen option.
Basic Operations 32

Applications

App
Function/Service
AAA
Get maps and directions, roadside assistance, and AAA member discounts nearby.
Boost+
Optimize your phone's performance, maximize your storage capacity, and add a level of privacy to some of your apps.
Calculator
Perform basic and advanced mathematical operations. See Calculator.
Calendar
View, create and send events. See Calendar.
Camera
Take photos and capture videos. See Camera and Video.
Chrome
Browse the Internet. See Chrome Browser.
Clock
Check the time, set an alarm, or use the World Clock, Stopwatch and Timer. See Clock.
Docs
Create, edit, and share documents.
Downloads
View all your downloaded files here.
Drive
Manage your Google Drive online storage. See Google Drive.
Duo
Start a one-to-one video call with people that matters to you.
Facebook
Check what’s new with your social network. See Facebook.
Flashlight
Use your phone's dual flash as a handy flashlight.
Gmail
Create, send, and receive emails. See Gmail.
The following topics describe how to access the applications (apps) list and launch apps on your phone.

Apps List

The Apps screen includes any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
Basic Operations 33
Google
Open the Google app. See Perform Searches on the Web and Your Phone and Get Instant Information with the Google App.
Help
Find useful content on how to use your phone, view troubleshooting information, and more. See HTC Help.
HTC Mobile Guide
View your phone’s online user guide.
HTC Sense
Companion
Sign up to HTC Sense Companion and manage your information preferences. See Set Up HTC Sense Companion.
Instagram
Edit and share your favorite photos with this photo-sharing app.
Keep
Jot down notes, reminders, and ideas, or record a voice memo with this handy app.
KeyVPN
Securely connect to your corporate intranet sites. Ask your network administrator for details.
Maps
View maps and get detailed turn-by-turn navigation to your destination. See
Google Maps.
Messages
Create and send text and multimedia messages. See Text and Multimedia
Messaging.
Messenger
Chat with your Facebook buddies with this app.
My Sprint
Monitor your data usage, view or pay bills, update your account preferences, and more with the My Sprint app.
News Republic
Find out the latest headlines in news, entertainment, sports, and more.
People
Add, manage, and get in touch with people that matter to you most. See
Contacts.
Phone
Call friends, check out your call history, manage your contacts list, and more. See Phone Calls and Voicemail.
Photos
View and edit photos and videos you’ve captured using the phone's camera or those you've stored online.
Play Movies & TV
Search, buy, and watch movies and shows on your phone.
Play Music
Search, buy, and listen to music on your phone.
Basic Operations 34
Play Store
Search, buy, and install apps to your phone. See Google Play Store.
Record
Track your activities, sleep, and workouts by connecting your fitness device to your phone.
Settings
Change your phone settings. See Basic Settings.
Sheets
Create, edit, and collaborate on spreadsheets from your phone.
Slides
Create, edit, and collaborate on presentations from your phone.
Themes
Personalize your phone with themes. See Themes.
TouchPal
Choose from a variety of keyboard themes and more.
Viveport
Visit the app store for virtual reality content, where you can explore, create, connect, and experience VR.
Voice Recorder
Record and share your voice or create a voice memo. See Voice Recorder.
Voice Search
Search the Web using your voice. See Search the Web with Your Voice.
Weather
Check the weather in your location and in other cities around the world. See
Weather.
Wi-Fi Calling
Make and receive calls over Wi-Fi. See Wi-Fi Calling.
YouTube
Watch or upload videos online. See YouTube.
Note: Available apps are subject to change without prior notice.

Launch an App

There are several options for opening an app from the Home screen.
● Tap an app on the launch bar at the bottom of the Home screen.
● Tap to go to the Apps screen, and then tap the app you want to use.
● On the Apps screen, tap , then enter the name of the app you’re looking for.
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Open an App or Folder from the Lock Screen
■ On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app
or folder.
If you’ve set up a screen lock, you’ll be asked to provide your credentials first before your phone opens the app or folder.
Tip: The shortcuts on the lock screen are the same ones on your Home screen’s launch bar. To change the lock screen shortcuts, you’ll have to replace the apps or folders on the launch bar.

App Shortcuts

Starting from Android 7.1, touch and hold an app icon on a widget panel or the Apps screen to display a menu that lets you quickly access common app functions.
Note: Not all apps support the app shortcuts feature.
1. Touch and hold an app icon, for example Clock.
2. From the displayed menu, tap the function you want to launch in the app.

Work with Two Apps at the Same Time

Use the split-screen view to display two running apps side by side.
Note: Some apps may not support this feature.
1. Open the first app you want to use, and then touch and hold .
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A screen divider will appear onscreen.
2. If the app you want to use is in the recent apps list, tap it to make it the second active app.
– or –
Tap , and then open the app you want to use as the second active app.
■ To turn off the split-screen view, drag the screen divider up or down the screen. Or, touch and
hold .

Switch Between Recently Opened Apps

When you’re multitasking and using different apps on your phone or opened multiple Web pages from the Web browser, you can easily switch between the apps or Web pages you’ve recently opened.
■ Tap to see recently-opened apps.
To switch back to an app, just tap it.  To remove an app from the list, drag it left or right.  To clear the recent apps list, tap Clear all.

Arrange Apps on the Apps Screen

Personalize the Apps screen to your liking. You can rearrange the apps and change the layout.
1. Tap > .
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2. Tap and then choose how to arrange apps, such as alphabetically.
3. Select Custom if you want to rearrange or group apps into folders.
Move Apps and Folders
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Touch and hold an app or folder, and then do one of the following:
Drag the app to another position on the same page. Wait until you see the occupying icon
move away before releasing your finger.
Drag the app to the or arrow to move it to another page.
5. When you’re done, tap .
Group Apps into Folders
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Touch and hold an app, and then drag it over to another app to automatically create a folder.
5. To add more apps, drag each app over to the folder.
6. To name the folder, open the folder, tap its title bar, and then enter a folder name.
7. When you’re done, tap .
Remove Apps from a Folder
1. Tap > .
2. Tap > Custom.
3. Tap > Rearrange apps.
4. Tap the folder to open it.
5. Touch and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying
icon move away before releasing your finger.
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6. When you’re done, tap .
Hide or Show Apps on the Apps Screen
1. Tap > .
2. Tap > Show/Hide apps.
3. Select the apps you want to hide, or clear their check boxes to unhide them.
4. Tap Done.

Control App Permissions

When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.
● If you suspect a certain app of being malicious or requesting unnecessary permissions, you
should choose Deny to protect your phone.
● If you choose Deny in a trusted app, you may not be able to use the app or access its full
functionality. When this happens, go to Settings to change the app permissions.
1. Tap > > Settings.
2. Tap Apps.
3. Tap the app you want to configure, and then tap Permissions.
4. Choose which permissions you want to turn on.

Set Default Apps

In Settings, you can choose default apps for Web browsing, text messaging, and more.
1. Tap > > Settings.
2. Tap Apps.
3. Tap Configure apps.
4. Under Default, choose your default launcher, Web browser, phone, text messaging apps, and
more.

Set Up App Links

If there's more than one app that can be opened when you tap a link—such as a shared social post or media link—you may be prompted to choose the app you want to use. When you're prompted after you've tapped a link, select an app, and then tap Always to set that app as the default app to use.
You can also go to Settings to see how app links have been set up for different apps and change them.
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1. Tap > > Settings.
2. Tap Apps.
3. Tap Configure apps > Opening links.
4. Tap the app you want to configure, and then tap Open supported links.
5. Select Open in this app to always open the app without being prompted when you tap a link.
You can also choose whether to always be prompted to choose the app or never use the app
for opening links.

Phone Number

Follow the instructions below to display your phone’s wireless phone number.
1. Tap > > Settings.
2. Tap About > Phone identity.
You will see the number listed under Phone number.

Silent Mode

Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid
disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode.
To set to silent mode:
1. Tap > > Settings.
2. Tap Sound & notification > Sound profile.
3. Select Silent.
Tip: You can also set the phone to silent mode using Quick Settings. See Using Quick Settings for details.
To restore the sound to normal mode:
1. Tap > > Settings.
2. Tap Sound & notification > Sound profile.
3. Select Normal. Your phone’s sound settings are now restored.
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Tip: You can also restore the phone sound using Quick Settings. See Using Quick Settings for details.

Airplane Mode

When you enable Airplane (flight) mode, all wireless radios on your phone are turned off, including the call function, data services, Bluetooth, and Wi-Fi. You can still use many of your phone’s features, such as Camera when you are on an airplane or in any other area where making or receiving calls or data is prohibited.
When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
Notes:
● You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.
● If USB tethering is turned on, enabling Airplane mode turns it off. You need to manually turn USB
tethering on after you disable Airplane mode.
■ To turn Airplane mode on or off:
Press and hold the Power/Lock button, and then tap Airplane mode. – or –
Swipe down from the status bar to open Quick Settings and then tap .
When enabled, the Airplane mode icon is displayed in the status bar.

Working with Text

Enter, select, edit, and share text from apps that allow text input.

Edit Text

You can select and copy text, and then paste or share it.
Select, Copy, and Paste Text
1. Touch and hold on a word.
2. Drag the start and end anchors to highlight the surrounding text you want to select.
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3. After you have selected the text you want to copy, tap Copy or . The selected text is then
copied to the clipboard.
4. In a text entry field (for example while composing an email), touch and hold at the point where
you want to paste the text.
5. Tap Paste or .
Tip: To copy the address of a link on a webpage, touch and hold the link, and then tap Copy link address.
Share Text
1. After you have selected the text you want to share, tap Share or .
2. Choose where to paste and share the selected text, such as in an email message or social
network status update.

Enter Text by Typing

The keyboard becomes available when you tap a text field in an app. Enter letters and numbers, change the keyboard layout or language, and more.
● Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.
● Tap to enter an uppercase letter. Tap twice to turn on caps lock.
● Touch and hold keys with gray characters at the top to enter numbers, symbols, or accented
letters. Some keys have multiple characters or accents associated with them.
● To delete your text entry one letter at a time, tap . To quickly delete words, touch and hold
.
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● Tap to show number and symbol keys. Tap to return to the main keyboard.
● Tap to choose from a wide selection of emojis.
● Tap to check out more features, options, and settings. You can resize the keyboard space,
change the layout and design, download dictionaries, and more.
● Tap to close the onscreen keyboard.

Enter Text with Word Prediction

The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type.
To enter a word in predictive mode, do any of the following:
● Tap the space bar to insert the highlighted word in the suggestion list.
● Tap a word from the suggestion list.
To turn word prediction on or off:
■ Touch and hold on the keyboard, and then tap the Prediction switch to turn word prediction
on or off.

Enter Text by Voice

Try speaking the words to enter them in most text fields that let you use the touch input keyboard.
1. Tap an area where you want to enter text.
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2. On the onscreen keyboard, touch and hold .
3. When you see the microphone button and the words "Speak now", say the words you want to
enter.
Tip: To set the voice input language, tap > Languages. You can choose one or more languages. Available languages depend on the voice input languages supported by Google.
4. If a word doesn’t match what you’ve spoken and it’s underlined, tap the underlined word to delete
it or to see more choices.
5. Enter punctuation marks by saying the name (for example, say "comma").

Adjust the Keyboard Settings

You can change the keyboard language and layout based on your preference.
Enabling Smart Keyboard Options
Turn on the keyboard's advanced features to help you type faster, such as contextual prediction, auto­correction, and more.
1. Tap > > Settings.
2. Tap Language & keyboard.
3. Tap Virtual keyboard > TouchPal - HTC Sense Version > Smart input.
4. Select the options to enable.
Change the Keyboard Language
If multiple keyboard languages are available on your phone, you can choose which languages to enable in the onscreen keyboard.
1. Tap > > Settings.
2. Tap Language & keyboard > Languages > Add a language.
3. Choose the languages you want.
4. To change the keyboard language, do any of the following while entering text:
Swipe the space bar key ( ) left or right.
Tap and then choose the language you want to use.
Change the Keyboard Layout
You can change the keyboard layout depending on your typing preference.
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1. While entering text, tap .
2. Under the current keyboard language, tap the keyboard layout you want to use. Depending on
the selected language, you can select Phonepad, Full, or T+.

Typing Faster and More Accurate

The onscreen keyboard of your phone is highly customizable. You can modify its settings and options to enhance your typing experience. Here are some tips that you could try.
Turn On Contextual Prediction
1. Tap > > Settings.
2. Tap Language & keyboard.
3. Tap Virtual keyboard > TouchPal - HTC Sense Version > Smart input.
4. Select Contextual prediction. This option enables next word prediction and will also allow the keyboard to learn from the
usual word patterns you type for better word suggestions.
Switch to Landscape Mode
1. With two fingers, swipe down from the status bar and check if Auto rotate is turned on.
2. Open the app you need, and then tap a text field to show the keyboard.
3. Turn your phone sideways to bring up a bigger keyboard.
4. You can then tap > Split.
5. To return to the normal keyboard, tap > Normal.
Resize or Reposition the Keyboard
1. Open the app you need, and then tap a text field to show the keyboard.
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2. Tap , and then tap Resize.
3. Drag any of the border arrows to resize your keyboard.
4. To move the keyboard up, drag the center button up.
Show Numeric Keys on the Top Row of the Keyboard
1. Open the app you need, and then tap a text field to show the keyboard.
2. Tap , swipe to the left, and then tap Settings.
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3. Tap General settings and select Number Row.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Notes:
● You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
● Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Add account > Create account.
3. Follow the onscreen prompts to create your free account.
4. Navigate to your Gmail inbox.
Create a Google Account Using Your Phone
1. Tap > > Settings > Accounts & sync.
2. Tap .
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3. Tap Google, and then tap More options > Create a new account.
4. Follow the prompts to set up your account. Tap Next to proceed between steps, which may
include:
Enter your First name and Last name.  Enter a desired Username.  Enter and reenter a password.  Create a security question and answer.  Enter a secondary email address to help you recover your password if you ever lose it.  On the Finish account screen, select your Web history and additional Google Play options.  Enter the letters from the Authenticating screen.  After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
5. Tap Finish setup. You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
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Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. Tap > > Settings > Accounts & sync.
2. Tap > Google.
3. Tap Enter your email.
4. Enter your Gmail address, and then tap Next.
5. Complete any additional screens if prompted. You are signed in to your Google Account, and your phone will synchronize the selected items.

Factory Reset Protection

When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to any service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. No further action is necessary to turn on FRP.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. Tap > > Settings.
2. Tap Accounts & sync.
3. Tap the account that you want to remove.
4. Tap or > Remove.
5. Tap Remove account to confirm.
Important: Some personal data may be retained by the third-party app after you have removed the account from your phone.
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Google Play Store

Google Play is the place to go to find new apps for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
Note: To purchase apps and other content on Google Play, you can use the payment methods from your Google account. When you make your first purchase, your selected payment method will be added to our Google account. To learn more about accepted payment methods, see support.google.com.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings on your phone. Download and install only apps that you trust.
1. Tap > > Play Store.
2. Browse or search for an app.
3. When you find the app you like, tap it and read its description and user reviews.
4. To install a free app, tap Install. To install a paid app, tap the price button, and then tap Buy. If
you have not added a payment method to your Google account, tap to select the payment method, and then tap Continue.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you installed an app, you are responsible for the results of using this item on your phone.
5. To open the app, tap Open after installing or go to the Apps screen and tap the app.
Tip: Apps sometimes get updated with improvements or bug fixes. To automatically download updates, after installing, tap > Auto-update.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting from the use of purchased applications.
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Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. Tap > > Play Store.
2. Tap , and then tap My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.

Restore Apps

When you're upgrading to a new phone, replacing a lost one, or performing a factory reset, you can restore apps that you previously downloaded.
1. Tap > > Play Store.
2. Tap , and then tap My apps & games.
3. Swipe to the Library tab.
4. Tap Install next to the app you want to restore.
For more details, refer to the Google Play help.

Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
Update an App Directly
1. Tap > > Play Store.
2. Tap > My apps & games.
3. Swipe to the Updates tab, and then tap Update next to the app. The app update is downloaded and installed.
Set Automatic Updates
1. Tap > > Play Store.
2. Tap > Settings > Auto-update apps.
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3. Tap an auto-update option, such as auto-update apps over Wi-Fi only.
Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
1. Tap > > Play Store.
2. Tap > My apps & games.
3. On the Installed tab, tap the app you want to uninstall, and then tap Uninstall > OK. The app is uninstalled and removed from your phone.

Get Help with Google Play

The Google Play Store app offers an online help option if you have questions or want to know more about the app.
1. Tap > > Play Store.
2. Tap > Help & feedback. The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.

Edge Sense

Edge Sense provides an intuitive way to interact with HTC U11 by simply squeezing its lower sides. Customize Edge Sense to quickly access your favorite app or shortcut, such as launching the Camera app, typing with your voice, capturing screenshots, and more.

Set Up Edge Sense

If you didn't set up Edge Sense when you first set up your phone, you can do it in Settings.
1. Tap > > Settings.
2. Tap Edge Sense.
3. Follow the onscreen instructions to complete the process.
To turn it on or off, tap the Edge Sense On/Off switch in Settings.
After you've finished setting up Edge Sense, it works in Basic mode which, by default, allows you to launch the Camera app and take shots with a squeeze of your phone. See Take Camera Shots Using
Edge Sense. If you want to assign another action or app to the squeeze gesture, see Change the Action When You Squeeze the Phone.
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Edge Sense also has an Advanced mode that gives you two types of squeeze gestures: a short squeeze and a squeeze and hold. For details, see Enable Advanced Mode.

Turning Edge Sense On or Off

You can turn Edge Sense on or off in Settings.
1. Tap > > Settings.
2. Tap the Edge Sense On/Off switch to turn it on or off.
You can also turn Edge Sense on or off in Quick Settings. For details, see Using Quick Settings.

Take Camera Shots Using Edge Sense

Instantly launch the camera and begin taking shots.
1. Squeeze the lower sides of HTC U11 to open the Camera app.
2. Squeeze again to take a photo.
Note: Squeezing your phone will open the Camera app in the last capture mode you were using. When you squeeze again, the camera takes a photo, video, or selfie, depending on the capture mode.
If you turn on Advanced mode in the Edge Sense settings, you can squeeze and hold the lower sides of your phone to switch between the main and front cameras while you're in the Camera app. For details, see Enable Advanced Mode.

Change the Action When You Squeeze the Phone

By default, the Camera app opens when you squeeze your phone. You can assign the squeeze gesture to do a different action or launch a different app.
1. Tap > > Settings.
2. Tap Edge Sense.
3. Tap Customize squeeze action, and then choose your preferred option.
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Note: If you want your phone to detect your squeeze only when the display is on, clear the Enable gesture when screen is off option.
4. Tap to save your setting.
Tip: You can also assign one more action for Edge Sense. For details, see Enable Advanced Mode.

Enable Advanced Mode

Turning on advanced mode activates the squeeze and hold gesture. In this mode, you'll be able to do the following with Edge Sense:
● While you're using the Camera app, squeeze and hold the lower sides of your phone to switch
between the main and front cameras. You can do this only if the squeeze gesture—whether it's the short squeeze or squeeze and hold—is set to Launch Camera app.
● Do two different actions when squeezing, depending on how long you squeeze. By default, short
squeeze opens the Camera app while squeeze and hold launches Google voice assistant. You can assign these two squeeze gestures to other actions.
1. Tap > > Settings.
2. Tap Edge Sense.
3. Select the Enable advanced mode check box.
4. Follow the onscreen instructions to set the squeeze force levels.
5. To change the action the phone takes when you squeeze it, tap Customize short squeeze
action, and then choose your preferred option.
6. To change the action the phone takes when you squeeze and hold it, tap Customize squeeze &
hold action, and then choose your preferred option.
7. Tap to save your setting.

Enter Text with Your Voice Using Edge Sense

Enter text using your voice instead of the onscreen keyboard. To use the Voice-to-Text feature, Google voice assistant needs to be assigned to a squeeze gesture. If you turned on Advanced mode, by default, the squeeze and hold gesture is set to Launch Google voice assistant. See Enable Advanced Mode.
1. Open an app where you want to enter text.
2. With the onscreen keyboard showing, squeeze the lower sides of your phone, and then speak the
words you want typed.
Note: If you paused speaking, you may need to tap the microphone icon on the screen to resume voice typing.
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Aside from entering text, you can also use Edge Sense to launch Google voice assistant to do a web search, ask questions such as about the weather, and more. While you're not in the Camera app or onscreen keyboard, squeeze and hold the lower sides of your phone to use Google voice assistant.

Adjust the Squeeze Force Level

Make your phone detect the strength of your squeeze more effectively when using Edge Sense.
1. Tap > > Settings.
2. Tap Edge Sense.
3. Tap Adjust your squeeze force level.
4. Tap Test your squeeze force.
5. Follow the onscreen instructions to complete the process.

HTC Sense Companion

HTC Sense Companion is a personal companion that’s always learning from you, and the things you do every day. It reminds you when you have evening engagements in your calendar and battery power may not be enough, informs about weather conditions that might affect your weekend plans, tracks your steps to provide you a weekly fitness report with details such as step count and distance traveled, and more. HTC Sense Companion is made to evolve and get to know you better over time.
Notes:
● The help content here is based on the following app version: 1.00.91.
● HTC Sense Companion retrieves information from third party websites and databases. HTC is not
responsible for the accuracy of such third party content.
● More features will be added through an HTC system update or app update.

Set Up HTC Sense Companion

When setting up HTC Sense Companion for the first time, sign in to your HTC Account so that HTC Sense Companion can link to all HTC apps and services. This allows you to get better recommendations and information tailored to your needs.
1. Tap > > HTC Sense Companion.
2. Tap Continue.
3. When prompted to choose permissions, select all the options to get better recommendations, and
then tap Next.
4. Tap Sign in or Yes to link HTC Sense Companion to your HTC Account.
5. When you're all set, tap Continue.
Note: To change HTC Sense Companion settings, open the app again, and then tap .
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View the Detail Cards

After you've set up HTC Sense Companion, it needs some time to learn from your daily phone usage and activities before it can provide suggestions and information. When it starts to display them as detail cards, here are ways you can view the cards.
● Tap the edge bubble when you see it on the right side of the screen. It only appears for a few
seconds.
● Slide the notification panel open, and then tap the HTC Sense Companion notification. You may
need to scroll down the panel to see it, if you have several app notifications.
● Open the HTC Sense Companion app to view all detail cards.
Make sure to respond to the detail cards so that HTC Sense Companion can continuously learn from you and provide suggestions and information.
Notes:
● HTC Sense Companion checks your calendar data, such as evening and weekend events, to
display reminders. You'll need to enter your events with their respective dates and locations first to your calendar.
● For HTC Sense Companion to learn and provide helpful information based on your location and
activities, tap > Permissions and grant the app access to your data, if you haven't done so. Also, make sure location services are enabled. See Location Setting for details.
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Fingerprint Scanner

You can quickly wake up and unlock the phone using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips:
● Make sure your finger and the fingerprint scanner are dry and clean.
● Use the entire pad of your finger, including the sides and tip.
● When recording your fingerprint, touch the scanner until it vibrates.
● The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to the
scanner to turn on the screen or unlock the phone.
Note: You may not be able to set the fingerprint scanner to unlock the phone, if you’ve signed in to an Exchange ActiveSync account that requires you to set a different screen lock option (such as password). Check with your Exchange Server administrator if your Exchange ActiveSync account supports the fingerprint scanner.

Add a Fingerprint the First Time

It’s quick and easy to add a fingerprint.
1. Tap > > Settings > Fingerprint scanner.
2. Tap Add fingerprint.
If you haven’t already set up a lock screen pattern, PIN, or password, you’ll be asked to set
one up.
3. Tap Start.
4. Choose which finger or thumb to use, touch the scanner until it vibrates, then lift your finger or
thumb.
5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You’ll get the
best results if you hold your finger in the same direction when touching the scanner.
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6. After you’ve successfully recorded your fingerprint, tap Done. Otherwise, tap Add another
fingerprint to register another one.
You can now use your fingerprint to wake up and unlock your phone.
Important: You’ll need to input your backup lock screen pattern, PIN, or password if the scanner doesn’t identify your fingerprint after five attempts. You’ll only have 10 additional attempts before your data is deleted from your phone.

Add, Remove, or Edit Fingerprints

Follow these steps to manage your fingerprints on your phone.
1. Tap > > Settings > Fingerprint scanner.
2. Enter your pattern, PIN, or password.
3. Do any of the following:
Tap Add fingerprint to add another fingerprint.  Tap a recorded fingerprint to rename or delete it.  Tap Reset fingerprint scanner to delete all recorded fingerprints.  Select Wake up screen if you want to be able to tap the fingerprint scanner to wake up the
screen.
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Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock button. Pressing the Power/Lock button
again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display, Gestures &
Buttons Settings.
Unlock the Screen
Unlock the screen to access your phone.
1. Do any of the following:
Swipe up to unlock the screen.  Touch and hold the fingerprint sensor.
2. If you’ve set up a screen lock, you’ll be asked to provide your credentials before your phone
unlocks.
Tip: If you’ve set an alarm, you can snooze or dismiss the alarm right from the lock screen. Just drag or up.

Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Download and install software updates for the latest performance enhancements, bug fixes, and security improvements. HTC U11 can check and notify you if there’s a new update available.
Some app updates are available from HTC or Sprint, and you'll receive notifications on your phone when there are new updates. Or you can install app updates from Google Play. Some HTC apps that are not preloaded in certain phones can also be downloaded from Google Play.
Note: The information in this guide may not be most up-to-date if there are more recent software or app updates available.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
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Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.

Before Updating Your Phone

Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Note: Updating your phone firmware may not permanently erase all data from your phone, including personal information.
Confirm Your Phone Software Version
Before installing a system software update, you can check first what Android version you have on your phone.
1. Tap > > Settings > About.
2. Tap Software information.
The Android and software version are displayed.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap > > Settings > Accounts & sync.
2. Do any of the following:
Turn on the Auto sync option. When auto sync is on, Gmail email, Calendar, and Contacts
automatically synchronize whenever a change is made.
Tap Google, select the Google Account you want to back up, and then select the items you
want to synchronize. Tap > Sync now to sync your Google Account information. To back up your Google applications: Applications you’ve purchased from Google Play are reloaded remotely and can be re-installed after the
update is applied. After the update, make sure that you add your Google Account on the phone.
1. Tap > > Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games, swipe to the All tab, and then tap the app you want to restore.
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4. Follow the onscreen instructions.
As an added precaution, to preserve any data on your microSD card, please unmount it from your phone prior to starting the update process. See Storage Settings for details.
Enable Automatic Updates
You can choose to automatically download and install software updates.
1. Tap > > Settings > System updates.
2. Tap HTC software update.
3. To save on data usage, you can choose to update through Wi-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.
Note: App updates are installed automatically. You'll still need to confirm when to install system software updates.

Update Your Phone Software

You can update your phone’s operating system (OS) via an over-the-air connection.
1. Tap > > Settings > System updates.
2. Tap HTC software update > Check now.
Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you tap Check now.
3. Follow onscreen instructions to download and install any available updates. Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
1. Tap > > Settings > System updates.
2. Tap Update profile and follow onscreen instructions. The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
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Update Your PRL

This option allows you to automatically download and update the PRL (preferred roaming list).
1. Tap > > Settings > System updates.
2. Tap Update PRL and follow onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when
complete.
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Your Phone's Home Screen

Item
Description
Notifications Area
The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more.
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Status Area
The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.

Status Bar

The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side).
Widgets
Widgets are self-contained onscreen apps that reside on your phone’s home screen.
Launch Bar
Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the All Apps Key, which remains static.
All Apps Key
Tap to open the applications (apps) list. The All Apps Key is a primary shortcut available from all home screens.
Icon
Notification
Mobile Hotspot is on
New text or MMS message
New voicemail
New Gmail message
Tip: Tap Home to return to the main home screen from any other screen.

Status Bar and Notification Panel

Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, tap the status bar and drag it down.
Status Bar Layout
Main Notification Icons
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Screen captured
General notification (for example, sync error)
More notifications available (tap to view)
Missed call
Call in progress
Downloading
Uploading
USB connection
Icon
Status
Bluetooth active
Headset connected
Location service (GPS) is on
Location service (GPS) is off
Wi-Fi active
Vibrate
Speakerphone active
Network (full signal)
Sprint 4G LTE data service
Sprint 3G data service
Roaming
Main Status Icons
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Airplane mode
Data synchronizing – connected to HTC Sync
Alarm set
Battery (charging)
Battery (full charge)

Notification Panel

When you see notification icons, open the notification panel to check out details of the notifications that you’ve received. You can also quickly access settings from the notification panel.
1. Slide down from the top of the screen to open the notification panel.
2. On the notification panel:
Tap the notification to open the corresponding app.  To dismiss just one notification in the list, drag it left or right.  Slide two fingers apart on the notification to expand it and see more details or see if there are
more notifications bundled inside it. Slide two fingers together on the notification to minimize it again.
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Some notifications allow you to take immediate action. For example, tap Reply to reply
directly to a received text message or tap Call back to return a missed call. Tap on a notification to show all actions that you can immediately take without opening the related app.
If you have several notifications, scroll through the list screen to see them all.  To dismiss all non-persistent notifications, tap Clear all.  Touch and hold a notification to customize the corresponding app's notification settings. You
can change what app notifications you want to receive. See Manage App Notifications.
Manage App Notifications
You can set the priority of app notifications or completely block notifications for apps you don’t want to be notified about.
1. Tap > > Settings > Sound & notification.
2. Tap Notifications, and then tap the app to set. You can also touch and hold a notification in the
notification panel or the lock screen to see the notification settings you can customize.
3. Tap the On/Off switch next to the option you want to toggle. Settings for app notifications are applied to notifications in the notification panel and the lock
screen.

Front Indicator Light (LED)

The Front Indicator Light (LED) provides phone information at a glance.
The indicator shows:
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● Solid green light when your phone is connected to the power adapter or a computer and the
battery is fully charged.
● Flashing green light when you have a pending notification (for example, a new message or a
missed call).
● Solid orange light when the battery is being charged.
● Flashing orange light when the battery level reaches very low. (Power is below 14%.)

Change LED Notification Settings

You can change when to flash and which apps will flash the LED when there are new notifications.
1. Tap > > Settings > Sound & notification.
2. Under Notifications, tap Flash LED for notifications and choose whether to always flash the
LED or flash it only when the screen is off.
3. Tap Manage LED notifications and choose which app notifications you want the LED to flash
for.
Tip: In other apps, check their settings to find out if they have an option for flashing the LED.

HTC BlinkFeed - Your Dynamic Home Screen

Get the latest news about your interests or status updates from your right on HTC BlinkFeed. Set up which social networks, news sources, and more will appear. To go to HTC BlinkFeed, swipe right from the Home screen.
● Swipe up or down to browse stories on HTC BlinkFeed.
● Tap a tile to view the content. If it's a video tile, you can watch the video in full screen, hear the
audio, and control the playback.
● While viewing a news article, swipe left or right to see more stories.
● While in HTC BlinkFeed, you can tap either or to scroll to the top.
● Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom
topics to display.
Tips:
● You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home
screen.
● HTC BlinkFeed is a part of the HTC Sense Home app. To get the latest features of HTC
BlinkFeed, make sure you've downloaded the newest version of HTC Sense Home.
Turn HTC BlinkFeed On or Off
You can turn HTC BlinkFeed on or off.
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1. On the Home screen, slide two fingers together.
2. Tap .
3. Do one of the following:
To turn on HTC BlinkFeed, swipe right until you see BlinkFeed, then tap it.  To turn off HTC BlinkFeed, swipe to the thumbnail and then tap Remove.
Get Restaurant Recommendations
If you’re having a hard time thinking where to eat, get recommendations for nearby restaurants in HTC BlinkFeed.
Before you get restaurant recommendations, make sure you’ve added personalized content to HTC BlinkFeed. See HTC BlinkFeed - Your Dynamic Home Screen.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap and make sure Mealtime recommendations is selected. If prompted, give HTC Sense
Home permission to access your location and personal usage data.
To get restaurant recommendations, you’ll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen.
View Restaurant Recommendations
View photos of the restaurant, get directions to the restaurant, and more. When you see a restaurant recommendation tile, tap it to view more information.
You can do the following:
● Tap the photo tile or View Photos to browse photos of the restaurant.
● Tap the map icon or address to see the location in Google Maps. From there, you can get
directions.
● If you see a phone number, tap the phone number to call the restaurant.
● Tap the dots at the bottom for more options or swipe left to see more options.
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Notifications on the Lock Screen
From time to time, you’ll see HTC BlinkFeed notifications, such as a suggestion for a nearby restaurant or a recommended article.
1. Double-tap the notification to see the full notification. For restaurant recommendations, tap or
the notification text.
2. Tap the notification again to get more information about the restaurant recommendation or to
read the article in HTC BlinkFeed.
Tip: If you don’t want to see restaurant recommendations on your lock screen, go to HTC BlinkFeed, and then tap > and clear the Mealtime recommendations option.
Add Sources to HTC BlinkFeed
Add news sources such as News Republic™ to select from a wide variety of news services. Discover stories and articles on HTC BlinkFeed based on your interests, favorite categories, and popular news channels or websites.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap , and then select the sources you want to add.
Select Feeds
Discover stories and articles on HTC BlinkFeed.
Note: You need to add a news source before you can select feeds.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Swipe across the screen to browse the categories.
5. Select one or more feeds.
Show Content From Your Apps and Social Networks
See your friends’ posts in social networks or show content from your HTC apps right on HTC BlinkFeed.
Notes:
● You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
● When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
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1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap , and then select the apps and social networks you like.
Search and Add Topics of Interest
You can search for and select topics of interest to display them on HTC BlinkFeed.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Next to News Republic, tap > Add topics.
4. Tap , and enter keywords of what you’re looking for.
5. Tap a result to add it to My topics in the News Republic app.
Read with Convenience
Make reading HTC BlinkFeed content more convenient with resizable fonts.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap an article to open it in News Republic.
4. Tap > Font size, and then select a font size.
Customize the Highlights Feed
Go to the Highlights feed to see a mix of top trending articles and status updates from the feed sources you added. You can also set the Highlights feed to only show items from your favorite news sources, categories, and apps.
Note: You cannot add custom topics to the Highlights feed.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap > Settings > Choose Highlights topics.
4. Select the feed sources you want to appear in Highlights.
Play Videos on HTC BlinkFeed
If you're connected to Wi-Fi and there's a news or social media post that contains a video, the video plays automatically on the tile.
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● Tap a video tile to play it in full screen. Tap the title of the video tile to open its article page.
● While the video is playing, tap the screen to see the playback controls.
● To turn off autoplay or if you want to autoplay videos while on mobile data, tap to open the
slideout menu, and then tap > Settings > Videos play automatically. Tap the option you want.
Post to Your Social Networks
You can easily post a status update from HTC BlinkFeed.
Notes:
● You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
● When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
1. Tap or swipe right to go to HTC BlinkFeed.
2. Swipe right to open the slideout menu.
3. Tap > Compose, and then choose a social network.
4. Compose your status update and post it on your social network.
Remove Content From HTC BlinkFeed
Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed.
● To remove a tile, touch and hold the tile you want to remove, and then tap Remove.
● To remove a feed source, in the slideout menu next to News Republic, tap > Add topics,
then tap any tile marked with to remove it.
● To remove social networks or apps from HTC BlinkFeed, in the slideout menu, tap . Then
uncheck the social networks or apps you want to hide from HTC BlinkFeed.

Customize the Home Screen

Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Your phone allows you to change the wallpaper, add or remove widget panels, change your main Home screen, and add shortcuts, folders, and widgets at any time.

Set the Home Wallpaper

Choose from the available wallpapers, or use any photo you’ve taken with the camera.
Note: You can only change the wallpaper while in Classic home screen layout.
1. Tap and hold an empty space on a widget panel.
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2. Tap Wallpaper.
3. Choose from where you want to select a wallpaper.
To use a wallpaper stored on your phone, tap HTC wallpapers or Live wallpapers.  Tap Themes store to use a wallpaper from the Theme app. See Themes for details.  To use a photo you captured with the camera, tap Photos.  Tap Sprint ID to select a wallpaper from a downloaded Sprint ID pack.
4. Tap Apply or Set wallpaper.
5. When prompted, tap Home screen. Or, if you want to use the same wallpaper for the lock
screen, tap Home screen and lock screen.

Organize Your Widget Panels

Organize your widget panels depending on your needs.
Change Your Main Home Screen
Set HTC BlinkFeed or a widget panel as your main Home screen.
1. Touch and hold an empty space on a widget panel.
2. Tap Edit page.
3. Swipe left or right until you see the panel that you want to use as your main Home screen.
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4. Tap Set as home.
5. Tap .
Note: Tapping from an app will first return you to the last panel you were in. Just tap again to go to your main Home screen.
Add or Remove a Widget Panel
Notes:
● You won’t be able to add a new widget panel if you’ve already reached the maximum limit.
● If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be
inserted before HTC BlinkFeed.
1. Touch and hold an empty space on a widget panel.
2. Tap Edit page.
3. To add a new widget panel, swipe until you see the icon, and then tap it.
4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove.
5. Tap .
Arrange Widget Panels
Note: A widget panel cannot be moved or inserted before HTC BlinkFeed.
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want.
3. Tap .

Work with Widgets and Shortcuts

Customize the launch bar, widgets, and app shortcuts to the Home screen.
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Customize the Launch Bar
The launch bar gives you one-tap access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with other apps that you often use.
Notes:
● You can only customize the launch bar while in Classic layout.
● If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons
displayed will be the same ones you have in the Classic layout.
1. Touch and hold the app you want to replace, and then drag it out to .
2. Tap to go to the Apps screen.
3. Touch and hold an app, and then drag it to the empty slot on the launch bar.
Tips:
● You can also group apps on the launch bar into a folder.
● The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar.
Add Widgets on Your Home Screen
Widgets make at-a-glance important information and media content readily available.
1. Touch and hold an empty space on a widget panel.
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2. In the pop-up menu, tap Add apps and widgets.
3. Tap > Widgets.
4. Scroll through the widgets or tap to search for specific widgets.
5. Touch and hold a widget, and then drag it to a widget panel you want to add it to.
Change the Widget Settings
You can modify basic settings of some widgets.
1. Touch and hold the widget on your Home screen, and then drag it to .
2. Customize the widget settings.
To resize a widget, touch and hold the widget and then release your finger. If a border
appears around the widget, drag the sides of the border to enlarge or shrink the widget size.
Add Apps and Other Shortcuts on Your Home Screen
Place apps you often use on your Home screen. You can also add shortcuts to frequently used settings, bookmarked Web pages, and more.
1. Touch and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
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3. Tap > Apps or Shortcuts.
4. Scroll through the apps or shortcuts, or tap to search for one.
5. Touch and hold an app or shortcut icon, and then drag it to a widget panel where you want to add
it.
Note: To add an app from the Apps screen, touch and hold an app and drag it to a widget panel.
Move Items on Your Home Screen
You can easily move a widget, icon, or sticker from one widget panel to another.
1. Touch and hold the Home screen item with one finger.
2. With another finger, flick left or right to go to another widget panel.
3. Release the item where you want to move it.
Remove Items on Your Home Screen
1. Touch and hold the Home screen item you want to remove, and then drag it to .
2. When the item turns red, lift your finger.

Customize the Lock Screen

Customize the lock screen and interact with lock screen icons and notifications.
● Swipe up on the lock screen to unlock the screen. Or, press and hold the fingerprint sensor.
● Tap twice on a notification to go directly to the related app.
● Swipe left or right on the notification to remove it.
● Press and hold a notification to mute or block notifications from the related app. Tap More
settings to customize the notification settings.
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If you don't want notification content to appear on the lock screen, go to Settings > Sound & notification > On the lock screen, and then tap Don't show notifications at all.
● If you want to set up a screen lock or Smart lock, see Set a Screen Lock or Set up Smart Lock.
Set a Screen Lock
Help protect your personal information and help prevent others from using HTC U11 without your permission. Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone. You’ll be asked to unlock the screen every time HTC U11 is turned on or when it’s idle for a certain period of time.
1. Tap > > Settings > Security.
2. Tap Screen lock and select a screen lock option.
3. On the secure startup screen, select whether you want the phone to require the PIN after
restarting, and tap Continue.
4. Set up the screen lock.
5. Select which notifications to show in the lock screen, and then tap Done.
6. Tap next to Screen lock, and then tap Automatically lock phone.
7. Specify the idle time before the screen is locked.
You can also clear Make pattern visible or Make passwords visible if you don’t want your screen lock to display as you enter it onscreen.
Set up Smart Lock
Set up your phone to detect your face or another trusted device before you can unlock the screen.
1. Tap > > Settings > Security.
2. Tap Screen lock, and then select and set up a screen lock. This will be your backup screen lock method to use in case the phone doesn’t recognize you or
a trusted device.
3. On the Security screen, tap Smart Lock.
4. Confirm your screen lock.
5. Tap Trusted face and follow the onscreen instructions.
6. Tap Lock phone after then specify the idle time before the screen is locked.
To help make Smart Lock more reliable and more secure, you can to train HTC U11 to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard.
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■ Tap Smart Lock, confirm your screen lock, and then tap Trusted face > Improve face
matching. Follow the onscreen instructions.

HTC Themes

Themes brings a quick and easy way for you to customize your phone with elements such as wallpapers, sounds, and icons. You need to log in with your preferred account to download themes, icons, fonts, and more from the Themes store.
Note: Themes is a part of the HTC Sense Home app. To get the latest features of Themes, make sure you've downloaded the newest version of HTC Sense Home

Download Themes and Individual Elements

Find and download themes and elements that make it easy for you to personalize your phone.
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
3. If it's your first time to use Themes, tap Get Started, and then sign in with your preferred account.
4. On the Recommended screen, swipe up and down to see different themes and theme elements,
and tap next to each category to browse recommended items.
5. Tap a thumbnail to see the details screen.
6. Tap Download.
Tip: If you don't want to download the theme or any element right away, you can tap to bookmark it first.
To apply the theme after it has finished downloading, tap Apply. If your theme has custom
sounds, all of your ringtones and alert tones will also change.

Create Themes

You can create and customize your own theme and even share it for others to download.
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
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3. Tap > Change wallpaper to set the main wallpaper for your theme.
4. Select an image from your phone, or take a photo with Camera.
5. Move or enlarge the crop box to the area of the image you want to include.
6. Crop and save the image.
7. Tap Next.
8. Swipe up or down to select a style for your theme.
9. Do any of the following:
If you don’t want to customize your theme further, tap Next to save your theme.  Tap Edit to customize the style elements such as colors and icons.
10. After you've finished customizing your theme, tap Preview to see what your theme will look like.
11. Tap Finish, name your theme, and then tap OK to save your theme.
To apply the theme after saving it, make sure you select the Apply this theme now option.

Find Your Themes

Themes you created or downloaded can be found in your theme collection. You’ll also find the theme you bookmarked.
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
3. Tap > My themes or My designs.

Edit Your Theme

After selecting a theme, you can mix and match parts from other themes such as sounds, icons, wallpapers, and more.
Note: To mix and match themes, you need to first download theme components from the catalog.
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
3. Tap > Edit current theme.
4. Tap any of the other categories you want to change.
5. Tap any of the theme elements you want to change. If the theme element list is empty, tap
beside the theme element name and choose one of the collections to select from.
6. Do any of the following:
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Tap an item in the theme element list to apply the change directly.  Tap Download to get the content if necessary, and then tap Apply to apply the change to
your current theme.
7. Tap until you see the Edit current theme screen. Continue making changes until you’re
satisfied with the result.
8. Tap Save copy to save your new theme, or if you're editing a theme that you copied, tap Save to
save the changes.

Delete a Theme

You can delete a theme if you no longer want to keep it on your phone.
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
3. Tap > My themes or My designs.
4. Find and tap an item to delete.
5. Tap > Remove.
Note: If the theme is currently applied, it will still be applied to your phone until another theme is applied.

Choose a Home Screen Layout

You can choose between two Home screen layouts.
Classic Layout
The Classic layout allows you to add traditional app shortcuts and widgets on your Home screen. By design, this layout will follow and fit what you've added on the Home screen according to an invisible grid.
Freestyle Layout
The Freestyle Home screen layout frees you from grid constraints and allows you to place your icons and widgets anywhere you want them on the Home screen. You can use custom stickers as app icons, too.
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Select a Home Screen Layout
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
3. Tap > Classic layout themes or Freestyle layout themes.
Use Stickers as App Icons
Replace the usual app icons with stickers to blend with your home wallpaper design. You can link individual stickers to different apps.
1. Switch to Freestyle layout. To find out how, see Choose a Home Screen Layout.
2. Touch and hold an empty space on your Home screen.
3. Tap Add stickers.
4. Tap > Stickers.
5. Scroll through the stickers, and then drag a sticker to a widget panel you want to add it to.
6. Tap the newly added sticker, and then tap an app to link to the sticker.
Tip: If you need to link the sticker to a different app, touch and hold it on the widget panel, and then drag it to Relink.
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7. To show or hide the name of the app it's linked to, touch and hold the sticker on the widget panel,
and then drag it to Show label or Hide label.
Tip: You can choose to show or hide labels for all stickers on the Home screen. Touch and hold an empty space on a widget panel, and then tap Show/hide label.

Set Multiple Wallpapers

You can split a panorama photo into three parts so that it extends to three Home screen panels as one photo. Or, you can choose to set three different wallpapers for each widget panel.
Notes:
● You can only apply Multiple wallpapers while in Classic home screen layout.
● You can only set the Multiple wallpapers for three widget panels. The right-most photo will be
used as the wallpaper for any additional panels.
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
3. Tap > Edit current theme.
4. Tap Home wallpaper.
5. Tap > Multiple. You'll then see three page thumbnails.
6. Tap Change wallpaper under the first page thumbnail.
7. Select from the preset wallpapers or tap to choose from your photos.
If you've selected a panorama photo, you need to crop it starting from the area that will fit the
left widget panel of the Home screen.
8. Repeat steps 4 and 5 to change the wallpaper for the second and third widget panels.
9. Tap .

Set a Time-based Wallpaper

Set your home wallpaper to automatically change during the day and night.
Note: You can only use a Time-based wallpaper while in Classic home screen layout.
1. Touch and hold an empty space on your Home screen.
2. Tap Theme.
3. Tap > Edit current theme.
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4. Tap Home wallpaper.
5. Tap > Time-based. You'll then see two page thumbnails.
6. Tap Change wallpaper under the Day thumbnail to choose the wallpaper you want to display
during the day.
7. Select from the preset wallpapers or tap to choose from your photos.
8. Tap Change wallpaper under the Night thumbnail to choose the wallpaper you want to display
during the night.
9. Tap .

Motion Launch

Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more.

Turn Motion Launch On or Off

Motion Launch is on by default. You can turn it off in Settings.
1. Tap > > Settings.
2. Tap Display, gestures & buttons.
3. Tap Motion Launch gestures.
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4. Select the Motion Launch gestures you want.

Wake Up to the Lock Screen

Go from sleep mode to the lock screen without pressing the Power/Lock button.
1. Lift the phone in portrait orientation.
2. Immediately double-tap the screen.
Make sure you’re not touching the screen when the phone vibrates.

Wake Up and Unlock

Go from sleep mode and unlock HTC U11 to the last screen you were using without pressing the
Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC U11 unlocks.
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1. Lift the phone in portrait orientation.
2. Immediately swipe up from the bottom half of the screen.
Make sure you’re not touching the screen when the phone vibrates.

Wake to the Home Widget Panel

Go from sleep mode to the Home widget panel without pressing the Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC U11 unlocks.
1. Lift the phone in portrait orientation.
2. Immediately swipe left from the right side of the screen.
Make sure you’re not touching the screen when the phone vibrates.

Wake to HTC BlinkFeed

Go from sleep mode to HTC BlinkFeed without pressing the Power/Lock button.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials first
before HTC U11 unlocks.
1. Lift the phone in portrait orientation.
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2. Immediately swipe right from the right side of the screen.
Make sure you’re not touching the screen when the phone vibrates.

Launch the Camera

Go from sleep mode to the Camera app without pressing the Power/Lock button.
1. Lift the phone in portrait orientation.
2. Immediately swipe down twice on the screen.
Note: If you’ve set up a screen lock with credentials, you’ll be asked to provide your credentials when you exit the Camera app.

Motion Launch Troubleshooting

In Settings > Display, gestures & buttons, tap Motion Launch gestures and make sure that the Motion Launch gestures you want to use are selected. If Motion Launch is already on but your phone is not responding to your gestures, see the possible causes below.
● There was no motion gesture before the finger gesture. Make sure to lift the phone first before
doing the finger gesture.
● Length of swiping was too short. Swipe a longer distance across your screen.
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