Sprint Drive User Manual
Create your accountWelcome! Plug in the device
Quick Start Guide
Thank you for choosing the Sprint Drive.
This guide helps you to activate your
Sprint Drive device and also set-up your
Sprint Drive account. It also covers the
basic details of dierent features in the
application and how to use them. The
guide helps you follow the series of steps
you should complete in order to make the
most out of the device.
Please note that as a new Sprint Drive
user, you need to create an account even
if you have an existing account for
sprint.com or other Sprint apps.
Launch the application, click the ‘Create
an Account” link and do the following:
- Provide a valid e-mail address
- Set and confirm the password
- Agree to terms and conditions
Check your email account to complete
the activation.
Download the Sprint Drive app Register your device
Go to the App Store® or Google Play™ on
your smartphone to download the
Sprint Drive app.
Supported devices
iPhone with iOS 7.0 or later - iPhone 6 or
more recent hardware; Smartphones with
Android version 5.0 or later.
Browsers supported
Google Chrome, Apple Safari, Internet
Explorer/Edge.
Step 1 – Scan the QR code
Register your device
Scan the QR code provided. You can find
this on the back of the device or reference
card or gift box. You have to allow the app to
access the camera, otherwise QR code
scanner will not work. If you are having
problems with the QR code scanner, enter
the IMEI number manually.
Step II – Verification code sent to email and
phone of Sprint Drive Account Owner
Once the IMEI number is verified, a PIN code
is sent to the e-mail address or phone
number listed under the “Contact
Information” of the Sprint billing account.
Enter the PIN code received and click “Next.”
Before continuing, make sure your vehicle
is parked safely in an area with Sprint
network coverage. While the car is o,
plug in your Sprint Drive device into your
car’s OBD-II port. The port is usually
located under the dashboard of the
driver’s seat. If you cannot find it, check
other locations highlighted in the
adjacent image in yellow. You can also
refer to your vehicle owner's manual.
Start your vehicle (stay parked)
Once the device is plugged in, start the car to activate it.
This may take up to 5 minutes to complete. If the device
does not activate within 5 minutes, drive the vehicle for 15
minutes to complete the process.
Once the device is activated the 4G LTE LED light on the
device turns solid green and the mobile app indicates
successful activation.
You will also get a notification on your app once the device
is activated.
Congratulations!
The Sprint Drive app
Sprint Drive operational states
Congratulations!
Your Sprint Drive is now active and
ready to use!
Transform your vehicle into a Smart
Connected Car with Sprint Drive™
Click the “Done” button to launch the
application dashboard.
Sprint Drive device indicators
Once the device is activated, you can check
its status lights for network connectivity and
other information.
GPS
• LED o – Sleep Mode, GPS Inactive
• Blinking Blue – GPS Lock in Progress
• Solid Blue – GPS Lock Successful
Wi-Fi
• LED o – Wi-Fi O
• Blinking Blue – Wi-Fi On
4G LTE Connectivity
• LED o – Sleep Mode, Modem O
• Blinking Red – Network connection in
progress
• Solid Green – Network connection
successful
The side with
Sprint Drive logo
Wi-Fi
4G LTE/3G
Connectivity
GPS
You can now start using Sprint Drive
features in the app on your
smartphone.
In-vehicle Wi-Fi hotspot
Connect up to 8 devices to the powerful
Wi-Fi hotspot built into your device.
Default Wi-Fi credentials are below and
can be changed in the app:
SSID: Sprint Drive; Password: Sprint@
<Last 4 digit of IMEI>
Note: IMEI number is on the device, or
box and reference card.
Vehicle health
Access diagnostic information for your
car and catch small problems earlier.
Plan your maintenance accordingly to
save yourself from expensive and
unnecessary breakdowns.
Real-time alerts and notifications
With real-time alerts and notifications,
know when there is a boundary or
curfew breach, any disturbance
occurred when you are away from your
car, aggressive driving, device is
removed and more.
Trip history
Trip history shows you a list of your
most recent drives as well as a handy
driving score to understand how well
you are driving.
Mechanic hotline
Connect with a certified mechanic to answer your queries and oer
you expert advice about your vehicle saving you time and money.
Roadside assistance
Access Roadside assistance anywhere and anytime. Stay peaceful
while planning longer road trips. Pay for it in the app.
Sprint Drive operational states
Normal
When the vehicle engine is on, the device is active and all features
are enabled. In-vehicle Wi-Fi is enabled if the service is activated.
After the ignition is turned o for 10 minutes, the device enters into
sleep mode.
Note: Wi-Fi is turned o automatically after the vehicle has been
stationary for 30 minutes, even if the engine is on.
Sleep
Device is in a power saving mode. Wireless connectivity is not
active in this mode, but the device is still operational and can
detect any unexpected vehicle movements like bumping or
towing. The device will return to Normal mode only when ignition is
turned back on.
Shutdown
If the vehicle battery becomes weak, the device will send an
alert to the Sprint Drive app and the device will automatically shut
down. Device will return to Normal mode only when ignition is
turned back on and the vehicle battery charges to a suicient level.
Help & Feedback
Need help with the app or something not working as expected?
Contact Sprint Customer Care using your mobile app.
Alternatively, press *2 and Sprint care will direct you to the correct
group to handle your situation.
Regulatory Requirement
Sprint Drive device complies with Part 15 of FCC Rules. Operation
is subject to the following two conditions: (1) The device may not
cause harmful interference, and (2) The device must accept any
interference received, including interference that may cause
undesired operation.
Caution
Changes or modifications not expressly approved by Sprint could
void warranty and the user’s authority to operate the equipment.
FCC Radiation Exposure Statement
This equipment should be installed and operated with a minimum
distance of 5 mm between the device and your body.
Warning
This product can expose you to chemicals including Lead, which
is known to the State of California to cause cancer and birth
defects or other reproductive harm. For more information, go to
www.P65Warnings.ca.gov.
To learn more, go to https://sprintdrive.sprint.com.
App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.
QSG Part Number - 3656411
©2018 Sprint. All rights reserved.
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