Sprint is committed to bringing you the best wireless
technology available.
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS® Picture Mail –
will work the same wherever you go on the Nationwide
Sprint PCS® Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from setting up your account passwords and
voicemail to using the most advanced features of your phone.
We built our complete, nationwide
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your P hon e
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
WAR NI NG
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.
Please refer to the Important Safety Information section
on page 225 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 28.
1: Text Message2: Picture Mail3: Handwr. Msg
4: VoiceSMS
2: Text Message
1: Inbox2: Outbox3: Drafts
4: Send Text
3: Picture Mail
1: Inbox2: Send Picture3: Send Handwr. Msg
4: VoiceSMS
5: IM & Email
1: PCS Mail2: AOL3: MSN
4: Yahoo!5: Earthlink6: Other
iii
6: Voicemail
1: Call Voicemail2: Clear Envelope
7: Chat & Dating
8: Settings
1: Notification
1: Message and Icon2: Icon only
2: Sending Options
1: Priority (Normal/Urgent)2: Call Back #
3: Preset Messages
1: Can’t talk right now. Send me a message.2: Call me
3: Where are you?4: Can you pick up5: Meet me at
6: Let’s get lunch.7: The meeting has been cancelled.
8: I’ll be there at9: What time does it start?
10: I love you!11: [Empty]12: [Empty]
13: [Empty]14: [Empty]15: [Empty]
16: [Empty]17: [Empty]18: [Empty]
19: [Empty]20: [Empty]
4: Edit Signature (On/Off)
5: Message Alerts
1: Alert Volume
1: Voicemail2: Text Message3: Picture Mail
2: Alert Type
1: Voicemail2: Text Message3: Picture Mail
3: Reminder
1: Off2: Once3: Every 2 min
6: Save in Outbox (Yes/No)
7: Auto Erase (Yes/No)
8: VoiceSMS Options
1: Speakerphone (On/Off)2: From Name
TO OL S
1: Bluetooth
iv
2: Today
3: Scheduler
4: Task List
5: Countdown
6: Memo Pad
7: World Time
1: Options (DST Setting)
8: Alarm Clock
1: Alarm #12: Alarm #23: Alarm #3
9: Calculator
0: Set Time (displayed when there is no time information)
PICTURES
1: Camera
Press the right softkey while in camera mode to view the following
options:
1: Self Timer
1: Off2: 5 Sec3: 10 Sec
2: Fun Tools
1: Fun Frames
1: Off2: Love Letter3: Merry Christmas
4: Movie Star5: Top Secret6: Dollar
7: Memories8: Robinhood9: Roses for Love
10: Love11: Stars12: Beans
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 178.
Setting Up Service
Section 1A: Setting Up Service5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision® account. To ensure that no one else
has access to your information, you will need to create
passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 178 for more information on your voicemail password.
Sprint PCS Vision Password
With your A640 by Samsung, you may elect to set up a
Sprint PCS Vision password. This optional password may be
used to authorize purchase of Premium Services content and
to protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to
www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
www.sprint .com and to use when calling Sprint
6Section 1A: Setting Up Service
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS service plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS online
billing and automatic payment
䢇 Purchase accessories
䢇 Shop for the latest phones
䢇 View available Sprint PCS service plans and options
䢇 Learn more about Sprint PCS Vision and other great
products like Sprint PCS Picture Mail, games, ringers,
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial on your wireless phone.
䢇 Sign on to your account at www.sprint.com.
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers).
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Setting Up Service
Section 1A: Setting Up Service7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you will be
billed for airtime.
To call Sprint 411:
䊳 Press .
8Section 1A: Setting Up Service
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