Sprint is committed to bringing you the best wireless
technology available.
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS® Picture Mail –
will work the same wherever you go on the Nationwide
Sprint PCS® Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from setting up your account passwords and
voicemail to using the most advanced features of your phone.
We built our complete, nationwide
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your P hon e
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
WAR NI NG
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.
Please refer to the Important Safety Information section
on page 225 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 28.
1: Text Message2: Picture Mail3: Handwr. Msg
4: VoiceSMS
2: Text Message
1: Inbox2: Outbox3: Drafts
4: Send Text
3: Picture Mail
1: Inbox2: Send Picture3: Send Handwr. Msg
4: VoiceSMS
5: IM & Email
1: PCS Mail2: AOL3: MSN
4: Yahoo!5: Earthlink6: Other
iii
6: Voicemail
1: Call Voicemail2: Clear Envelope
7: Chat & Dating
8: Settings
1: Notification
1: Message and Icon2: Icon only
2: Sending Options
1: Priority (Normal/Urgent)2: Call Back #
3: Preset Messages
1: Can’t talk right now. Send me a message.2: Call me
3: Where are you?4: Can you pick up5: Meet me at
6: Let’s get lunch.7: The meeting has been cancelled.
8: I’ll be there at9: What time does it start?
10: I love you!11: [Empty]12: [Empty]
13: [Empty]14: [Empty]15: [Empty]
16: [Empty]17: [Empty]18: [Empty]
19: [Empty]20: [Empty]
4: Edit Signature (On/Off)
5: Message Alerts
1: Alert Volume
1: Voicemail2: Text Message3: Picture Mail
2: Alert Type
1: Voicemail2: Text Message3: Picture Mail
3: Reminder
1: Off2: Once3: Every 2 min
6: Save in Outbox (Yes/No)
7: Auto Erase (Yes/No)
8: VoiceSMS Options
1: Speakerphone (On/Off)2: From Name
TO OL S
1: Bluetooth
iv
2: Today
3: Scheduler
4: Task List
5: Countdown
6: Memo Pad
7: World Time
1: Options (DST Setting)
8: Alarm Clock
1: Alarm #12: Alarm #23: Alarm #3
9: Calculator
0: Set Time (displayed when there is no time information)
PICTURES
1: Camera
Press the right softkey while in camera mode to view the following
options:
1: Self Timer
1: Off2: 5 Sec3: 10 Sec
2: Fun Tools
1: Fun Frames
1: Off2: Love Letter3: Merry Christmas
4: Movie Star5: Top Secret6: Dollar
7: Memories8: Robinhood9: Roses for Love
10: Love11: Stars12: Beans
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 178.
Setting Up Service
Section 1A: Setting Up Service5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision® account. To ensure that no one else
has access to your information, you will need to create
passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 178 for more information on your voicemail password.
Sprint PCS Vision Password
With your A640 by Samsung, you may elect to set up a
Sprint PCS Vision password. This optional password may be
used to authorize purchase of Premium Services content and
to protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to
www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
www.sprint .com and to use when calling Sprint
6Section 1A: Setting Up Service
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS service plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS online
billing and automatic payment
䢇 Purchase accessories
䢇 Shop for the latest phones
䢇 View available Sprint PCS service plans and options
䢇 Learn more about Sprint PCS Vision and other great
products like Sprint PCS Picture Mail, games, ringers,
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial on your wireless phone.
䢇 Sign on to your account at www.sprint.com.
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers).
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Setting Up Service
Section 1A: Setting Up Service7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you will be
billed for airtime.
To call Sprint 411:
䊳 Press .
8Section 1A: Setting Up Service
Sprint Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
www.sprint .com.
Setting Up Service
Section 1A: Setting Up Service9
10
Your Phone
Section 2
12
Section 2A
Your Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Phone
⽧ Turning You r Pho ne On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Navigating Through Phone Menus
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of your
phone.
Phone Basics
Section 2A: Your Phone: The Basics13
Front View of Your Phone
1. Speaker
2. Display Screen
3. Ready Link Key
4. Headset Jack
5. Left Softkey
6. TALK Key
7. Volume Key
8. Voicemail Key
9. Numeric Keypad
10. Shift/Asterisk Key
12. Power Interface
11. Standard Interface/
Accessory Connector
Connector
14Section 2A: Your Phone: The Basics
22. Navigation Key
21. Right Softkey
20. Menu/OK Key
19. END/POWER Key
18. Speakerphone/
Voice Signal Key
17. BACK/CLEAR Key
16. Camera Key
15. Space/Pound Key
14. Plus Code
Dialing Key
13. Microphone
Key Functions
1. Speaker allows you to hear the other caller and the
different ring tones or sounds offered by your phone.
2. Display Screen displays all the information needed to
operate your phone, such as the call status, the
contacts, the date and time, and the signal and battery
strength.
3. Ready Link Key press to activate Ready Link mode.
4. Headset Jack allows you to plug in an optional headset
for convenient, hands-free conversations.
5. Left Softkey allows you to select softkey actions or menu
items corresponding to the bottom left line on the
display screen.
6. Talk Key allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
7. Vol ume Key allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
8. Voicemail Key allows you to press and hold to
automatically dial your voicemail.
9. Numeric Keypad allows you to enter numbers, letters,
and characters.
10. Shift/Asterisk Key enters the asterisk [*] character for
calling features. In text entry mode, press to change the
capitalization mode.
11. Standard Interface/Accessory Connector allows you to
connect optional charging accessories and accessory
cables to your phone.
Phone Basics
Section 2A: Your Phone: The Basics15
12. Power Interface Connector allows you to plug in the travel
charger that was included with your phone.
13. Microphone allows other callers to hear you clearly
when you are speaking to them.
14. Plus Code Dialing Key automatically dials the
international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).
15. Space/Pound Key enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. Camera Key allows you to capture a picture when you
are in camera mode.
17. Back/Clear Key deletes characters from the display in
text entry mode. When in a menu, press the Back key to
return to the previous menu. This key also allows you to
return to the previous screen in a Sprint PCS Vision
session.
18. Speakerphone/Voice Signal Key in stand-by mode, press
and hold to launch voice signal. Press once to display
the recent call log. If the flip is closed, press and hold
with the Ready Link key to disable/enable the key guard.
While on a call, press to turn speakerphone on or off.
19. End Key/Power ends a call. Press and hold this key for
two seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
20. Menu/OK allows you to access the menu screen. It also
allows you to accept choices when navigating through a
menu.
16Section 2A: Your Phone: The Basics
21. Right Softkey allows you to select softkey actions or
menu items corresponding to the bottom right line on
the display screen.
22. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
䡲 Press Up to access Missed Alerts.
䡲 Press Down to access My Content.
䡲 Press Right to access the We b.
䡲 Press Left to access Send Message.
(Keys can be reassigned to create customized
shortcuts.)
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from the
Tip:
main menu select Settings > Phone Info > Icon Glossary.
indicates that your Sprint PCS Vision connection
is active.
indicates that you are sending information.
indicates that you are receiving information.
indicates that your Sprint PCS Vision connection
is dormant or inactive.
indicates Ready Link is being used.
indicates Ready Link is disabled.
indicates Ready Link/Speaker On is enabled.
Phone Basics
Section 2A: Your Phone: The Basics17
indicates that position location is active.
indicates that position location is inactive.
indicates that your phone is in Web security
mode.
indicates that your phone is roaming.
indicates that you have voicemail, text, numeric
pages, or Wireless Application Protocol (WAP)
messages waiting. Press briefly to see a list of
pending messages or press and hold to dial your
voicemail box.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message in
your inbox.
indicates that you have read the urgent message.
indicates that there is an unread URL message.
indicates that you have read the URL message.
indicates that there is an unread urgent URL
message.
indicates that you have read the urgent URL
message.
indicates that the message was sent.
indicates that the message failed to be sent.
indicates that you have a pending message.
18Section 2A: Your Phone: The Basics
indicates that the message is a draft.
indicates that there is an unread Text VoiceSMS
message in your inbox.
indicates that the Text VoiceSMS message has been
read.
indicates that there is a new SMS Voice message in
your inbox.
indicates that you have listened to the SMS Voice
message.
indicates that your message is locked.
indicates that your phone is in vibrate all mode.
indicates that the TTY option is on.
indicates that your phone has a ringer volume set
and the vibrate option is checked.
indicates that the ringer is set at a level
between 1 - 8 or that 1-Beep is selected.
indicates that your ringer is turned off and the
vibrate option is checked.
indicates that your phone’s ringer is turned off and
the vibrate option is not checked.
indicates that an alarm is set on your phone.
tells you a call is in progress.
means your phone cannot find a signal.
displays your current signal strength. The more
lines you have, the stronger your signal.
Phone Basics
Section 2A: Your Phone: The Basics19
shows your current battery charge strength. (Icon
shows fully charged in idle mode.)
shows your current battery charge strength. (Icon
shows fully discharged in idle mode.)
indicates that the camera is enabled.
indicates that the self-timer function is enabled.
With the self-timer enabled, a set amount of time
is required prior to taking a picture.
indicates that the brightness has been set
manually.
indicates that the white balance setting
automatically adjusts for the conditions.
indicates that the white balance has been set to
Sunny. This is used for taking pictures outdoors on
bright sunny days.
indicates that the white balance has been set to
Cloudy. This is used for taking pictures outdoors
under cloudy conditions.
indicates that the white balance has been set to
Tungsten. This is used for taking pictures indoors
under normal lighting conditions.
indicates that the white balance has been set to
Fluorescent. This is used for taking pictures indoors
under fluorescent lighting conditions.
indicates that the white balance has been set to
Manual. This is used for taking pictures indoors.
20Section 2A: Your Phone: The Basics
indicates that a picture has been assigned a
function. An example may be Picture ID, Screen
Saver, or Incoming Call.
indicates that a picture has been saved to your
phone.
indicates that a picture has been uploaded to an
online album or folder.
indicates that a picture has been downloaded to
from an online album or folder.
indicates that Bluetooth technology is connected.
indicates that Bluetooth technology is enabled.
Display indicators help you manage your roaming charges by
Note:
letting you know when you’re off the Nationwide Sprint PCS
Network. (For more information, see Section 2D: Controlling
Your Roaming Experience, on page 79.)
Features of Your Phone
Congratulations on the purchase of your phone. The A640 by
Samsung is lightweight, easy-to-use, and reliable, and it also
offers many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:
䢇 Dual band/tri-mode capability allows you to make and
receive calls while on the Nationwide Sprint PCS Network
and to roam on other analog and 1900 and 800 MHz
digital networks where Sprint has implemented roaming
agreements (page 79).
style communication between two or more Ready Link
users (up to six on a group call) (page 143).
䢇 Sprint PCS Vision provides access to the wireless Internet
in digital mode (page 195).
䢇 Sprint PCS® Mail (page 204), SMS Text Messaging (page
186), and SMS Voice Messaging (page 189) provide quick
and convenient messaging capabilities.
䢇 Sprint PCS® Voice Command lets you dial phone numbers
by speaking someone’s name or the digits of that person’s
phone number (page 217).
䢇 Games, ringers, screen savers, and other applications can
be downloaded to make your phone as unique as you are
(page 206). Additional charges may apply.
䢇 The Contacts list allows you to store up to 299 entries,
with up to five phone numbers per entry (page 91).
䢇 The built-in Scheduler offers several personal information
management features to help you manage your busy
lifestyle (page 103).
䢇 Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future (page 57).
䢇 Your phone’s external LCD display allows you to monitor
the phone’s status and to see who’s calling without
opening the phone.
䢇 T9 Text Input lets you quickly type messages with one
keypress per letter (page 43).
䢇 Speed dial lets you dial phone numbers with one or two
keypresses (page 41).
22Section 2A: Your Phone: The Basics
Turning Your Phone On and Off
Turning Your Phone On
To tu rn yo ur ph on e o n:
䊳 Press and release .
Once your phone is on, it may display “Looking for Service,”
which indicates that your phone is searching for a signal.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).
The Power Save feature helps to conserve your battery power
Note:
when you are in an area where there is no signal.
Turning Your P hone Off
To tu rn yo ur ph on e o ff :
䊳 Press and hold for two seconds until you see the
powering-down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
Phone Basics
Section 2A: Your Phone: The Basics23
Using Your Phone’s Battery and Charger
War nin g!
Use only Sprint-approved or manufacturer-approved
batteries and chargers with your phone. The failure to use
a Sprint-approved or manufacturer-approved battery and
charger may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
Sprint- or manufacturer-approved batteries and accessories
can be found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at
www.sprint.com – click the Wireless link under
“Personal,” and then click Accessories under “Shop Sprint PCS
Online.”
24Section 2A: Your Phone: The Basics
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to 3.8 hours of continuous digital talk
time.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.
Long backlight settings, searching for service, vibrate mode,
Note:
and browser use affect the battery’s talk and standby times.
Be sure to watch your phone’s battery level indicator and
Tip:
charge the battery before it runs out of power.
Installing the Battery
To install the Li-Ion battery:
1. Insert the battery into the opening on the back of the
phone at a 45-degree angle, making sure to line up the
gold contacts. Gently press down until it snaps into
place.
2. Install the protective cover by lining up the tabs at a
and gently press up until the cover snaps into place.
Phone Basics
Section 2A: Your Phone: The Basics25
Removing the Battery
To remove your battery:
1. Remove the protective cover by pressing down on the
back of the cover and sliding it towards the back of the
handset.
2. Grip the battery at the bottom and pull up and out at a
45-degree angle.
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upperright corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon () blinks and
the phone sounds a warning tone.
Always use a Sprint-approved desktop charger, travel charger,
or vehicle power adapter to charge your battery.
War nin g:
26Section 2A: Your Phone: The Basics
Using the wrong battery charger could cause damage
to your phone and void the warranty.
Using the Travel Charger
To use the travel charger provided with your phone:
䊳 Plug the round end of the AC adapter into the phone’s
power interface connector and the other end into an
electrical outlet.
䡲 A charging icon located in the top right corner of the
outside LCD lets you know the battery is charging.
䡲 An onscreen indicator lets you know that the battery
is charged.
It takes about three hours to fully recharge a completely
rundown battery.
UL Certified Travel Adapter
The Travel Adapter for this phone has met UL 1310 safety
requirements. Please adhere to the following safety
instructions per UL guidelines.
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY
LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE
PROPERTY DAMAGE
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE
INSTRUCTIONS.
DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION
TO A SUPPLY NOT IN THE U.S.A., USE AN ATTACHMENT PLUG
ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER
OUTLET.
Phone Basics
Section 2A: Your Phone: The Basics27
Navigating Through Phone Menus
The navigation key on your phone allows you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.
To navigate through a menu, simply press the navigation key
up or down. If you are in a first-level menu, such as Settings,
you may also navigate to the next or previous first-level menu
by pressing the navigation key right or left.
For a diagram of your phone’s menu, please see “Your Phone’s
Menu” on page iii.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any numbered option by simply pressing
the corresponding number on the phone’s keypad. You may
also select any item by highlighting it and pressing
For example, if you want to view your last incoming call:
1. Select Menu () to access the main menu.
2. Select Call History by pressing or by highlighting it
and pressing
3. Select Incoming Calls by pressing or by highlighting
it and pressing
are displayed on the screen.)
.
. (If you have received any calls, they
.
For the purposes of this guide, the above steps condense into
Note:
“Select Menu > Call History > Incoming Calls.”
28Section 2A: Your Phone: The Basics
Backing Up Within a Menu
To go to the previous menu:
䊳 Press .
To return to standby mode:
䊳 Press .
Displaying Your Phone Number
Just in case you forget your phone number, your phone can
remind you.
To di sp la y y ou r p ho ne nu mb er :
䊳 Select Menu > Settings > Phone Info > Phone Number.
(Your phone number and other information about your
phone and account will be displayed.)
To select Menu, press the menu key. To select menu options
Note:
(such as Settings, above), highlight the option and press OK.
(If the menu options are numbered, you may also select an
option simply by pressing the corresponding number key.)
Phone Basics
Section 2A: Your Phone: The Basics29
Making and Answering Calls
Holding Your Phone
Since the antenna has been integrated into the design of the
phone, it is important not to block the reception path
accidentally to ensure the strongest signal possible is
achieved. The orbital internal antenna is located near the
hinge of your handset.
ATTENTION
Incorrect
Correct
Obstructing the internal
antenna could inhibit
call performance.
30Section 2A: Your Phone: The Basics
Making Calls
Placing a call from your phone is as easy as making a call from
any landline phone. Just enter the number, press , and
you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you make
a mistake while dialing, press
a time. Press and hold to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See
“Using Call Guard” on page 82.)
4. Press or close the phone when you are finished.
To redial your previous call, press TAL K twice.
Tip:
You can also place calls from your phone by using the
Contacts menu (page 93), Sprint PCS Voice Command
(page 217), speed dialing numbers from your
Contacts (page 40), using Voice Dial (page 115), and using
your Call History listings (page 88).
to erase one digit at
Phone Basics
Section 2A: Your Phone: The Basics31
Dialing Options
When you enter numbers in standby mode, select
Options () to see the following dialing options.
To initiate an option, press the corresponding softkey button.
䢇 4-Digit Dial dials the four digits displayed onscreen.
䢇 Dial dials the number or digits displayed.
䢇 Send Msg allows you to send text messages, picture
messages, SMS Voice messages, or handwritten
messages, with attachments to the number being dialed.
䢇 Save allows you to enter a seven- or ten-digit number
(phone number and area code) and press Options (right
softkey) > Save to save the phone number in your
Contacts. (See “Saving a Phone Number” on page 37.)
䢇 Find allows you to enter a digit or string of digits, press
Options (right softkey), and then press Search to display
Contacts entries that contain the entered numbers. (See
“Finding a Phone Number” on page 38.)
䢇 Hard Pause allows you to enter a hard pause. To continue
dialing, you must press a key. (See “Dialing and Saving
Phone Numbers With Pauses” on page 39.)
䢇 2sec Pause allows you to enter a two-second pause. The
phone will pause and then continue dialing without any
additional keys being pressed. (See “Dialing and Saving
Phone Numbers With Pauses” on page 39.)
32Section 2A: Your Phone: The Basics
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press to answer an incoming call. (Depending on
your phone’s settings, you may also answer incoming
calls by opening the phone or by pressing any number
key. See “Call Answer Mode” on page 66 for more
information.)
Your phone notifies you of incoming calls in the following
ways:
䢇 The phone rings and/or vibrates.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.
If Call Answer is set to Tal k Ke y, the following options are also
displayed. To select an option, press the corresponding
softkey button.
䢇 Answer to answer the call.
䢇 Ignore to send the call to your voicemail box.
To quiet the ringer, press the back, end, or volume key.
Tip:
Phone Basics
Section 2A: Your Phone: The Basics33
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see Section 2D:
Controlling Your Roaming Experience for more information
about roaming.
To answer a call when you are roaming and Call Guard is enabled:
䊳 Select Answer to answer the call. (See “Using Call
Guard” on page 82 for additional information.)
When your phone is off, incoming calls go directly to
Note:
voicemail.
Ending a Call
To disconnect a call when you are finished:
䊳 Close the phone or press .
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry from the notification screen:
䊳 Highlight the entry and press . (To dial the phone
number, press .)
To display a Missed Call entry from standby mode:
1. Select Menu > Call History > Missed Calls.
2. Highlight the entry you wish to view and press .
34Section 2A: Your Phone: The Basics
Calling Emergency Numbers
You can place calls to 911 (dial and press ),
even if your phone is locked or your account is restricted.
When you place an emergency call, your phone automatically
Note:
enters Emergency mode.
During an emergency call, press Options (right softkey) to
display your options. To select an option, highlight it and
press
䢇 Unlock Phone to unlock your phone (appears only if the
䢇 To close the pop-up menu (appears only if the phone is
Tip:
To exit Emergency mode:
.
phone is locked).
unlocked), press the key.
Press Options (right softkey) and then Phone Info & Phone
Number to display your phone number during an emergency
call.
1. Press to end a 911 call.
2. Press until Emergency mode is exited.
Phone Basics
Section 2A: Your Phone: The Basics35
In-Call Options
Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, press the corresponding keypad number or highlight
the option and press . The following options are available
through the Options menu:
War nin g!
䢇 Key Mute/Unmute allows you to mute the microphone on
Due to higher volume levels, do not place the phone
near your ear during monitor use.
your handset so the caller is unable to hear any sound.
䢇 Call History checks your call log for Outgoing, Incoming,
Missed, and Recent calls. You can also erase the logs from
this menu.
䢇 Contacts accesses the Contacts menu.
䢇 3-Way Call allows you to talk to two different people at the
same time. (For more information, see “Making a ThreeWay Call” on page 192.)
䢇 Messaging accesses the Messaging menu options.
䢇 Vo ice Mem o allows you to record incoming audio from
your conversation. (For more information, see “Voice
Memos” on page 120.)
䢇 Tools accesses the Tools menu options.
䢇 Phone Info displays the following menu options:
䡲 Phone Number
䡲 Icon Glossary
䡲 Ve rsi on
䡲 Advanced
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
36Section 2A: Your Phone: The Basics
End-of-Call Options
After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. The right softkey displays
the Next > Save option. Select this option if you wish to add
the new number to your Contacts. (See “Saving a Phone
Number” below.)
After receiving a call from or making a call to a phone number
that is already in your Contacts, the entry name and phone
number and the duration of the call are displayed. Highlight
the desired entry and press the Right Softkey to display the
option Next > Call Again.
The End-of-Call options are not displayed for calls identified
Note:
as No ID or Restricted.
Saving a Phone Number
Your phone can store up to five phone numbers in each
Contacts entry for up to a total of 299 phone numbers. Each
entry’s name can contain up to 20 characters. Your phone
automatically sorts the Contacts entries alphabetically. (For
more information, see Section 2F: Using Contacts on page
91.)
To save a number from standby mode:
1. Enter a phone number and press .
2. Select New Entry or Existing Entry and press .
Phone Basics
The New Entry screen does not display for the first entry saved
Note:
in the Contacts. Skip to step 3 if you are entering the first
number in the Contacts.
Section 2A: Your Phone: The Basics37
If Existing Entry was selected, press OK to launch the Find
Note:
screen. Locate the desired contact and add the additional
number to the selected entry.
3. Use your navigation key to select a label (Mobile, Home,
Wor k, Pager, or Others) and press .
4. Enter a name for the entry using the numeric keys. After
pressing a key for the first letter, press to select the
desired entry method T9(English), Alpha, Symbol , or
Number. (See “Entering Text” on page 42.)
5. When you have finished entering the name, press to
return to the Contacts entry.
6. Press for Done to save the entry.
Finding a Phone Number
You can search Contacts entries for phone numbers that
contain a specific string of numbers.
To find a phone number:
1. While in standby mode, enter three or more of the last
digits of the phone number. (The more numbers you
enter, the more specific the search becomes.)
2. Press Options () and select Find. (All Contacts entries
matching the entered numbers will be displayed.)
3. To display the Contacts entry that contains the phone
number you entered, highlight the entry and press .
To dial the number, press .
38Section 2A: Your Phone: The Basics
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you press
the left softkey button.
䢇 2-sec Pause automatically sends the next set of numbers
after two seconds.
You can have multiple pauses in a phone number and
Note:
combine two-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options () and select either Hard Pause or 2sec
Pause.
3. Enter additional numbers.
4. Press .
– or –
Press Options () > Save to save the number in your
Contacts.
When dialing a number with a hard pause, press Talk to send
Note
the next set of numbers.
Phone Basics
Section 2A: Your Phone: The Basics39
Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
placed from the United States).
To make a call using Plus Code Dialing:
1. Press and hold until a “+” appears on your phone
display.
2. Dial the country code and phone number you’re calling
and press . (The access code for international dialing
will automatically be dialed, followed by the country
code and phone number.)
Dialing From the Contacts List
To dial directly from a Contacts entry:
1. Select Menu > Contacts > Find.
Shortcut:
2. Highlight the entry you want to call and press .
Press Contact s (right softkey) to list entries.
– or –
To dial another number from the entry, highlight the
name and press , highlight the number you wish to
call, and press .
40Section 2A: Your Phone: The Basics
Using Speed Dialing
You can store up to 98 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two. With this feature, you can dial
speed dial entries using one keypress for locations 2-9 or two
keypresses for locations 10-99.
To use One-Touch Dialing for speed dial locations 2-9:
䊳 Press and hold the appropriate key for approximately
two seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.
To use Two-Touch Dialing for speed dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. The display confirms that the number has been
dialed when it shows the name and number of the
speed dial.
Speed dialing is not available when you are roaming; when
Note:
you are roaming off the Nationwide Sprint PCS Network, you
must always dial using 11 digits (1 + area code + number).
Phone Basics
Section 2A: Your Phone: The Basics41
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or
when using Sprint PCS Mail and SMS Text Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,
press the right softkey to change the character input
mode.
2. Select one of the following options:
䡲 T9(English) to enter text using a predictive text
entering system that reduces the number of keys
that need to be pressed while entering a word
(see page 43).
䡲 Alpha to cycle through the alpha characters
associated with the letters on the keypad
(see page 44).
䡲 Sym bol to enter symbols (see page 45).
䡲 Number to enter numbers by pressing the numbers
on the keypad (see page 45).
䡲 Preset Msg to enter preprogrammed messages (see
page 45).
䡲 Recent Msg to enter a message from a list of
previous messages.
䡲 Emoticons to enter “emoticons” (see page 45).
When entering text, press the * (Shift) key to change letter
Tip:
capitalization (Abc > ABC > abc).
42Section 2A: Your Phone: The Basics
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your phone by pressing
keys just once per letter. (To select the T9 Word mode when
entering text, see “Selecting a Character Input Mode” on
page 42.)
T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. (The word may
change as you type.)
To enter a word using T9(English) Text Input:
1. Select the T9(English) character input mode. (See
“Selecting a Character Input Mode” on page 42.)
2. Press the corresponding keys once per letter to enter a
word. (For example, to enter the word “Bill,” press
.) (If you make a mistake, press
to erase a single character. Press and hold to
delete an entire entry.)
If the word you want is not displayed after you have entered
all the letters, press to scroll through additional word
selections. To accept a word and insert a space, press .
Phone Basics
Section 2A: Your Phone: The Basics43
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
1. Select the Alpha mode. (See “Selecting a Character Input
Mode” on page 42.)
2. Press the corresponding keys repeatedly until the
desired letter appears. (For example, to enter the word
“Bill,” press twice, three times, three
times, and three times again.) (If you make a
mistake, press to erase a single character. Press
and hold to delete an entire entry
By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.
Characters scroll in the following order:
. ,@ 1 ?! * # / T U V 8
A B C 2W X Y Z 9
D E F 30
G H I 4Space
J K L 5Shift
M N O 6
P Q R S 7
.)
44
Entering Numbers, Symbols, Smileys, and Preset
Messages
To enter numbers:
䊳 Select the Number mode and press the appropriate key.
(See “Selecting a Character Input Mode” on page 42.)
To en te r s ym bo ls :
䊳 Select the Symbol mode. (See “Selecting a Character
Input Mode” on page 42.) To enter a symbol, press the
appropriate key indicated on the display.
To enter “emoticons” (smileys):
䊳 Select the Emoticons mode and press the
appropriate key. (See “Selecting a Character Input
Mode” on page 42.)
To enter preset messages:
1. Select the Preset Msg mode. (See “Selecting a Character
Input Mode” on page 42.)
2. Scroll to the desired preprogrammed message and
press
Note:
.
Preset messages make composing text messages even easier
by allowing you to enter preset messages, such as “Meet me
at,” “Let’s get lunch,” or a customized preset message of your
own. (For more information on preset messages, please see
“Managing Preset Messages” on page 60.)
Phone Basics
Section 2A: Your Phone: The Basics45
46
Section 2B
Controlling Your Phone’s Settings
In This Section
⽧ Sound Settings
⽧ Display Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use With Sprint PCS Service
⽧ Updating Phone Software
⽧ Phone Setup Options
⽧ Call Setup Options
Using the menu options available on your phone, you can
customize your phone to sound, look, and operate just the way
you want it to. This section describes how you can change your
phone’s settings to best suit your needs. Take a few moments
to review these options and to adjust or add settings that are
right for you.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings47
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.
䢇 Preprogrammed Ringers include a variety of standard
ringer types.
䢇 Vibrating Ringer alerts you to calls or messages without
disturbing others.
䢇 Downloaded Ringers can be downloaded right to your
phone. (See “Downloading Premium Services Content” on
page 206.)
Selecting Ringer Types for Voice Calls
Your phone provides a variety of ringer options that allow you
to customize your ring and volume settings. These options
allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Select Menu > Settings > Sounds > Ringer Type >
Voi ce Calls.
2. Select With Caller ID or No Caller ID.
3. Select Single Tones, Ring Tones, Melodies, or My Contents
and press . (The list of ringers or videos is displayed.)
4. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
5. Press .
48Section 2B: Controlling Your Phone’s Settings
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Select Menu > Settings > Sounds > Ringer Type >
Messages.
2. Select Voi ce ma il , Text Message or Picture Mail.
3. Select Single Tones, Ring Tones, Melodies, or My Contents
and press . (The list of preprogrammed ringers is
displayed.)
4. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
5. Press to assign the desired ringer.
Selecting Ringer Types for Scheduled Events
To select a ringer type for scheduled events:
1. Select Menu > Settings > Sounds > Ringer Type > Schedule.
2. Select Single Tones, Ring Tones, Melodies, or My Contents
and press . (The list of preprogrammed ringers is
displayed.)
3. Use your navigation key to scroll through the available
ringers. A sample ringer will sound as you highlight
each option.
4. Press to assign the desired ringer.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings49
Selecting Ringer Types for Roam Ringer
To select a ringer type for roam ringer:
1. Select Menu > Settings > Sounds > Ringer Type >
Roam Ringer.
2. Select Normal or Distinctive and press .
Selecting a Key Tone
Your phone offers a number of options for selecting the
audible tones accompanying a keypress. (Longer tone lengths
may be better for tone recognition when dialing voicemail or
other automated systems.)
To se le ct a k ey to ne :
1. Select Menu > Settings > Sounds > Key Tone.
2. Select Tone Typ e and press
.
3. Select DTMF, Xylophone, or Simple and press .
Key Tone Level
Your phone allows you to set the desired volume level of the
key tones.
To set the key tone level:
1. Select Menu > Settings > Sounds > Key Tone > Tone Le ve l
2. Press left or right until you hear the desired tone
level and press
.
.
50Section 2B: Controlling Your Phone’s Settings
Key Tone Length
The key tone length allows you to choose between short or
long tones when pressing a key. Longer tone lengths may be
better for tone recognition when dialing voicemail or other
automated systems.
To set the key tone length:
1. Select Menu > Settings > Sounds > Key Tone >
Tone Length.
2. Select Short or Long and press
.
Adjusting the Phone’s Ringer Volume
You can adjust your phone’s ringer volume to suit your needs
and your environment.
To adjust your phone’s ringer volume:
1. Select Menu > Settings > Sounds > Vol um e.
2. Select Ringer.
3. Use the navigation key to choose a volume level and
select
Done (). (
ringer vibrate at any volume level.)
You can adjust the ringer volume in standby mode (or the
Tip:
earpiece volume during a call) by using the volume key on the
left side of your phone.
Select Always Vibrate to make the
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings51
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Select Menu > Settings > Sounds > Vol um e.
2. Select Ringer, Speakerphone, Text Me ssag e, Picture Mail,
Voi ce ma il , Alarms, App. Volume, or Ready Link and
press .
3. Select Use Ringer Volume to use the ringer settings, or
select Separate Volume.
4. Use the navigation key to choose a volume level and
select
Done (). (
ringer vibrate at any volume level.)
Select Always Vibrate to make the
Alert Notification
Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, when
the signal fades, when powering your phone on or off, or
when a call has been connected.
To enable or disable alert sounds:
1. Select Menu > Settings > Sounds > Alerts.
2. Select Minute Beep, Service, Connect , Sig. Fade Tone, or
Power On/Off and press .
If Power On /Off is selected, choose On or Off and press OK.
Note:
3. Select On or Off and press .
52Section 2B: Controlling Your Phone’s Settings
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.
To activate Silence All:
䊳 With the phone open, press and hold the volume
key down in standby mode. (The screen will display
“Silence All.”)
To deactivate Silence All:
䊳 Press the volume key up repeatedly to select a desired
volume level.
TTS
TTS or Text to Speech allows you to have the menu items read
aloud as they are selected in the menu. When TTS is enabled,
the key tone sound will be turned off.
2. Press the navigation key left or right to select the
desired volume level and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings53
Display Settings
Changing the Text Greeting
The text greeting can be up to 14 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting (“Sprint”), or you may enter
your own custom greeting.
2. Press your navigation key left or right to adjust the
brightness and press
.
Changing the Phone’s Menu Style
Your phone allows you to choose how the menu appears on
your display screen.
To select the display’s menu style:
1. Select Menu > Settings > Display >
2. Select Grid style 1 or Grid style 2 to view each main menu
item as a single screen icon, or List style to view the main
menu as a list, and press .
Menu Style.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings55
Changing the Font Color
You can customize your phone’s display font by selecting a
color scheme or style to reflect your personality.
To change the display’s theme color:
1. Select Menu > Settings > Display > Dialing Font
> Color.
2. Select Basic, Rainbow, Monochrome, or Hyphenate and
press .
Changing the Dialing Font
This setting allows you to adjust the display appearance
when dialing phone numbers.
To change the dialing font:
1. Select Menu > Settings > Display > Dialing Font
2. Select Large, Medium, or Small and press
Size
>
.
.
56Section 2B: Controlling Your Phone’s Settings
Location Settings
Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future.
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
Turning Location on will allow the network to detect your
Note:
position using GPS technology, making some Sprint PCS
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes except
911, but will not hide your general location based on the cell
site serving your call. No application or service may use your
location without your request or permission. GPS-enhanced
911 is not available in all areas.
To enable your phone’s Location feature:
1. Select Menu > Settings
> Others >
disclaimer is displayed.)
2. Read the disclaimer and press .
3. Select On or Off press
When the Location feature is on, your phone’s standby screen
will display the icon. When Location is turned off, the
icon will be displayed.
Location
. (The Location
.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings57
Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of text
messages without placing a voice call. (For more information,
see “Accessing Messaging” on page 203.)
Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own canned messages, to
name just a few.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.
To hear an alert when you receive a new message:
1. Select Menu > Messaging
> Settings >
2. Select Alert Vol um e, Alert Type, or Reminder and
press .
3. Select the desired options and press .
Message Alerts.
58Section 2B: Controlling Your Phone’s Settings
Deleting Old Messages
You can delete messages that you’ve already read whenever
you like, or you can have your phone delete them
automatically for you when your phone's message memory
becomes full.
To automatically delete read messages:
1. Select Menu > Messaging
> Settings >
Auto Erase.
2. Select Ye s or No and press .
Adding a Customized Signature
Each message you send can have a customized signature to
reflect your personality.
To add a customized signature to each sent message:
1. Select Menu > Messaging
> Settings > Edit
Signature
.
2. Select On and press . (If you do not wish to attach a
signature to your outgoing messages, select Off and
press
.)
3. Enter your signature and press Done (). (See
“Entering Text” on page 42.)
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings59
Managing Preset Messages
Your phone is programmed with 10 preset messages to help
make sending text messages faster and easier. These messages,
such as “Where are you?,” “Let’s get lunch,” and “Meet me at,”
can be customized or deleted to suit your needs. You can even
add your own preset messages to the list (up to 20 messages
total).
To edit or delete a preset message:
1. Select Menu > Messaging
(The list of preset messages is displayed.)
> Settings >
Preset Messages.
2. To edit or delete a preset message, highlight it and press
Edit (). (See “Entering Text” on page 42.)
– or –
Select Options (), and then select Erase to delete the
selected message. Select Ye s to confirm. (Select No to
cancel the deletion.)
To add a new preset message:
1. Select Menu > Messaging
(The list of preset messages is displayed.)
> Settings >
Preset Messages.
2. To add a new message, select the desired message
location, press Options () and select Add New.
3. Enter your message (see “Entering Text” on page 42),
and press . (Your new message will be added to the
beginning of the list.)
60Section 2B: Controlling Your Phone’s Settings
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Notepad, and Voice Memos when
you are in an airplane or in any other area where making or
receiving calls or data is prohibited. When your phone is in
Airplane Mode, it cannot send or receive any calls or access
online information.
To set your phone to Airplane Mode:
1. Select Menu > Settings
> Others >
Airplane Mode
.
2. Read the disclaimer and press .
3. Select On or Off and press
While in Airplane Mode, your phone’s standby screen will
display “Phone off.”
.
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard-of-hearing, or who have speech or language
disabilities to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings61
When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing . Then provide
the state TRS with this number: 866-727-4889.
To turn TTY Options on or off:
1. Press
Menu > Settings > Others > TTY Mode from standby
mode. (An informational message is displayed.)
2. Press .
3. Select TTY Off, TTY + Hear, TTY+ Talk, or TTY Full and
press .
In TTY Mode, your phone will display the TTY access icon
Note:
when a headset or TTY device is plugged in.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.
WAR NI NG
911 Emergency Calling
Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and PSAP community
are currently working to resolve this.
62Section 2B: Controlling Your Phone’s Settings
Updating Phone Software
The update phone software option allows you to download
and update the software in your phone automatically. Only
the internal software is updated; no Contacts entries or other
information saved to your phone will be deleted.
To update your phone:
1. Press
2. Follow the onscreen instructions.
Menu > Settings > Others > Update Phone SW from
standby mode.
Phone Setup Options
Display Language
You can choose to display your phone’s onscreen menus in
English or in Spanish.
To assign a language for the phone’s display:
1. Select Menu > Settings > Others > Language.
2. Select English or Español and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings63
Call Setup Options
Call Setup options allow you to set up the following options:
䢇 Abbreviated Dial allows you to program a five- or six-digit
prefix for commonly used phone numbers.
䢇 Contact Match allows you to turn the Contacts matching
feature on or off.
䢇 Restriction allows you to restrict outgoing calls.
䢇 Call Answer allows you to set up how you answer
incoming calls.
䢇 Auto Answer allows you to answer incoming calls
automatically with the optional hands-free car kit.
Abbreviated Dialing
Abbreviated dialing allows you to program a five- or six-digit
prefix for commonly used phone numbers. When abbreviated
dialing is on, you can enter the last four or five digits of any
phone number that matches the five- or six-digit prefix, and
the number is dialed.
3. Input the five- or six-digit prefix (for example, area code
and prefix) and press .
64Section 2B: Controlling Your Phone’s Settings
Making an Abbreviated Dial Call
To ma ke a c al l:
1. Enter the last four or five digits of the prefix phone
number.
2. Abbrev. Dial is displayed in the lower left corner with the
prefix digits displayed.
If there is more than one Contacts entry that matches the last
Note:
four or five digits, a list is displayed which allows you to select
the desired number to call.
3. Press to make the call.
Contact Match
With the Contact Match feature, your phone displays the
contact’s name and phone number if the incoming call or
outgoing call is in your Contacts list.
To access Contact Match:
1. Select Menu > Settings > Others > Call Setup >
Contact Match.
2. Select On or Off and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings65
Restriction
Allows you to restrict outgoing call options by selecting one
of the following options:
䢇 Allow all to allow outgoing calls to be made (no
restrictions).
䢇 Contacts only to allow outgoing calls to only those
numbers saved in the Contacts list.
䢇 Special# only to allow outgoing calls to only the numbers
set up in the special numbers list. (See “Using Special
Numbers” on page 73.)
4. Select Allow all, Contacts only, or Special# only and
press .
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether by pressing , by pressing any number key,
or simply by opening the phone.
To set call answer mode:
1. Select Menu > Settings
2. To select an option, highlight it and press
䡲 Any key to allow an incoming call to be answered by
opening the phone or pressing any key.
䡲 Ta lk key to require
incoming calls
䡲 Flip open to answer the call when the phone is
opened.
Others > Call Setup > Call Answer.
>
to be pressed to answer all
.
.
66Section 2B: Controlling Your Phone’s Settings
Auto Answer Mode
You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free car kit or a
headset.
To set Auto Answer mode:
1. Select Menu > Settings > Others > Call Setup >
Auto Answer.
2. Select Ye s to answer calls automatically when the phone
is connected to a hands-free car kit or a headset (sold
separately). Remember, your phone will answer calls in
Auto Answer mode even if you are not present.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings67
68
Section 2C
Setting Your Phone’s Security
In This Section
⽧ Accessing the Security Menu
⽧ Using Your Phone’s Lock Feature
⽧ Lock Services
⽧ Using Special Numbers
⽧ Erasing Contacts
⽧ Erasing My Content
⽧ Erasing Voice Memos
⽧ Erasing Pictures
⽧ Erasing Messages
⽧ Default Settings
⽧ Resetting Your Phone
⽧ Security Features for Sprint PCS Vision
Your Phone’s S ecurit y
By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize
you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.
Section 2C: Setting Your Phone’s Security69
Accessing the Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Select Menu > Settings
Security
>
.
2. Enter your lock code to display the Security menu.
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers. (See “Using Special Numbers” on page 73.)
To lock your phone:
1. From the Security menu, select Lock Phone.
2. Highlight Lock now and press . (To set your phone to
lock the next time it is turned on, select On power-up
and press
.)
70Section 2C: Setting Your Phone’s Security
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press Tal k, Left/Right softkey,
Vol um e key, or Menu/OK key.
2. Enter your lock code.
Calling in Lock Mode
You can place calls to 911 and to your special numbers when
in lock mode. (For information on special numbers, see
“Using Special Numbers” on page 73.)
To place an outgoing call in lock mode:
䊳 To call an emergency number, special number, or Sprint
Customer Service, enter the phone number and press
Changing the Lock Code
To change your lock code:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Change Lock.
4. Enter your new lock code and press Next ().
5. Re-enter your new lock code and press Done ().
.
Your Phone’s S ecurit y
.
Section 2C: Setting Your Phone’s Security71
Lock Services
This setting allows you to lock voice call functions and
Sprint PCS Vision services. When you enable Lock Services,
you will be unable to make new calls (excluding emergency
numbers) or to access the Vision services until the lock has
been disabled in the Security menu.
Locking Voice Services
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Service and press .
4. Select Voi ce and press .
5. Select Lock and press .
Locking Sprint PCS Vision
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Service and press .
4. Select PCS Vision and press .
5. Select Lock and press .
Locking Camera
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Service and press .
4. Select Camera and press .
5. Select Lock and press .
.
.
.
72Section 2C: Setting Your Phone’s Security
Locking Ready Link
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Lock Service and press .
4. Select Ready Link and press .
5. Select Lock and press .
.
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save up to three special numbers in addition to
your Contacts entries. (The same number may be in both
directories.)
To add or replace a special number:
1. Select Menu > Settings > Security
.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Special #.
4. Select a location for your entry and press .
5. Enter the number and press
There are no speed dial options associated with special
Note:
numbers.
Section 2C: Setting Your Phone’s Security73
.
Your Phone’s S ecurit y
Erasing Contacts
You can quickly and easily erase all the contents of your
Contacts list.
To erase all the names and numbers in your Contacts:
1. Select Menu > Settings
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase > Erase Contact
4. If you are certain you would like to erase all of your
Contacts entries, select Yes and press .
Security
>
.
s.
Erasing My Content
You can use your phone’s security menu to erase all content
you have downloaded to your phone.
To erase all downloads:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase > Erase My Contents.
4. If you are certain that you would like to erase all content
downloaded to your phone, select Yes and press .
.
74Section 2C: Setting Your Phone’s Security
Erasing Voice Memos
You can use your phone’s security menu to erase all voice
memos saved in your phone.
To erase all voice memos:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase > Erase Voice Memo.
If you are certain that you would like to erase all voice memos
saved in your phone, select Yes and press .
.
Erasing Pictures
You can use your phone’s security menu to erase all pictures
saved in your phone.
To erase all pictures:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase > Erase Pictures.
If you are certain that you would like to erase all pictures
saved in your phone, select Yes and press .
.
Your Phone’s S ecurit y
Section 2C: Setting Your Phone’s Security75
Erasing Messages
You can use your phone’s security menu to erase all messages
saved in your phone.
To erase all messages:
1. Select Menu > Settings > Security
2. Enter your lock code. (The Security menu is displayed.)
3. Select Erase > Erase Messages.
If you are certain that you would like to erase all messages
saved in your phone, select Yes and press .
.
Default Settings
The default settings option restores only those options that
were set at the factory, including screen savers and
ringer options.
To reset to default settings:
1. Select Menu > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Default Settings
4. Select Ye s and press .
5. Select Ye s again and press to confirm.
and press .
76Section 2C: Setting Your Phone’s Security
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. (Contacts are
also deleted when resetting your phone.)
Caution!
To re se t y ou r p ho ne :
Resetting your phone deletes all files that you have
downloaded.
1. Select Menu > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Reset Phone
and press .
4. If you are certain that you would like to restore all the
factory settings, select Yes and press .
Security Features for Sprint PCS Vision
Enabling and Disabling Sprint PCS Vision Services
You can disable Sprint PCS Vision services without turning off
your phone; however, you will not have access to all Sprint PCS
Vision services, including Web and messaging. Disabling Sprint
PCS Vision will avoid any charges associated with Vision
services. While signed out, you can still place or receive phone
calls, check voicemail, and use other voice services. You may
enable Sprint PCS Vision services again at any time.