We are pleased to welcome you as a new customer of our Sophos XG appliances.
To install and configure the hardware appliance you can use the following
documents:
Ì Hardware Quick Start Guide: Connection to the
system peripherals in a few steps
Ì Operating Instructions: Notes on the security and
commissioning of the hardware appliance
Ì Administration Guide: Installing and configuring the software appliance
The Hardware Quick Start Guide and the Safety Instructions are also delivered
in printed form together with the hardware appliance. The instructions must be
read carefully prior to using the hardware and should be kept in a safe place.
You may download all user manuals and additional documentation from the
support webpage at: sophos.com/support
Security Symbols
The following symbol and its meaning appears in the Hardware Quick Start
Guide, Safety Instructions and in these Operating Instructions.
Caution and Important Note. If these notes are not correctly observed:
Ì This is dangerous to life and the environment
Ì The appliance may be damaged
Ì The functions of the appliance will be no longer guaranteed
Ì Sophos shall not be liable for damages arising from a
failure to comply with the Safety Instructions
Designed Use
The hardware appliances are developed for use in networks. The XG 86(w)
models may be operated as a standalone appliance. The hardware appliance can
be used in commercial, industrial and residential environments.
The XG 86(w) models belongs to the appliance group B.
The hardware appliance must be installed pursuant to the current installation
notes. Otherwise failure-free and safe operation cannot be guaranteed. The EU
declaration of conformity is available at the following address:
The XG 86(w) appliance comply with CB, CE, FCC Class B, ISED, VCCI, RCM, UL,
CCC, and BIS.
Important Note: For computer systems to remain CE and FCC compliant, only CE
and FCC compliant parts may be used. Maintaining CE and FCC compliance also
requires proper cable and cabling techniques.
Operating Elements and Connections
XG 86(w)* (Rev. 1)
Status LEDs
(w-model has additional Wi-Fi LED)
XG 86(w)* (Rev.1)
2 x external antenna
(XG 86w only)
2 x USB
1 x COM
2.0
(RJ45)
Power
Supply
1 x Micro
USB
4 x GbE
copper port
LED Status
LEDs on Front
StorageBlueFlashingStorage is being accessed
StatusGreen ConstantlyNormal operation
FlashingDevice is booting up or shutting down
RedConstantlySSD or boot failure
FlashingGeneral error (please contat support)
WifiGreen OnWifi is active
OffWifi is inactive
PowerGreen ConstantlyPower adapter in normal operation
LEDs on each RJ45 Ethernet connector
ACT/LNK
(Left LED)
Green Constantly1. The Ethernet port is receiving power.
2. Good connection between the Ethernet port and hub.
FlashingThe adapter is sending or receiving network data. The
frequency of the flashes varies with the amount of traffic.
Off 1. The adapter and switch are not receiving power.
2. No connection between both ends of network.
3. Network drivers have not been loaded
or do not function correctly.
Speed
(Right LED)
* The displayed front image is of the XG 86 device. The displayed back image is of the XG 86w device.
Devices may vary slightly.
Amber On The Ethernet port is operating at 1,000 Mbps.
Green On The Ethernet port is operating at 100 Mbps.
OffThe Ethernet port is operating at 10 Mbps.
2XG 86(w) Rev. 1
Operating Instructions
Putting into Operation
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
Scope of Supply
The supplied parts are indicated in the Hardware Quick Start Guide.
Mounting Instructions
The XG 86 appliance can be placed on a stable horizontal surface or can be
mounted to a rack or you can hang it on the wall by using the optionally available
rackmount kit.
Warnings and Precautions
The appliance can be operated safely if you observe the following notes and the
notes on the appliance itself.
Rack Precautions
Ì Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on them.
Ì In single rack installation, stabilizers should be attached to the rack.
Ì In multiple rack installations, the racks should be coupled together.
Ì Always make sure the rack is stable before
extending a component from the rack.
Ì You should extend only one component at a time—extending two or
more simultaneously may cause the rack to become unstable.
General Server Precautions
Ì Review the electrical and general safety precautions that came
with the components you are adding to your appliance.
Ì Determine the placement of each component in
the rack before you install the rails.
Ì Install the heaviest server components on the
bottom of the rack first, and then work up.
Ì Allow the hot plug hard drives and power supply
modules to cool before touching them.
Ì Always keep the rack‘s front door, all panels and server components
closed when not servicing to maintain proper cooling.
3XG 86(w) Rev. 1
Operating Instructions
Rack Mounting Considerations
Ì Ambient operating temperature: If installed in a closed or multiunit rack
assembly, the ambient operating temperature of the rack environment
may be greater than the ambient temperature of the room. Therefore,
you should install the equipment in an environment compatible
with the manufacturer’s maximum rated ambient temperature.
Ì Reduced airflow: Equipment should be mounted into
a rack with sufficient airflow to allow cooling.
Ì Mechanical loading: Equipment should be mounted into a rack so that a
hazardous condition does not arise due to uneven mechanical loading.
Ì Circuit overloading: Consideration should be given to the connection
of the equipment to the power supply circuitry and the effect that any
possible overloading of circuits might have on overcurrent protection
and power supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
Ì Reliable ground: Reliable grounding must be maintained at all times.
To ensure this, the rack itself should be grounded. Particular attention
should be given to power supply connections other than the direct
connections to the branch circuit (i.e., the use of power strips, etc.).
Connection and Configuration
How to connect the appliance is described in the Hardware Quick Start Guide. For
configuration you can follow the initial setup wizard described in the Web Admin
Quick Start Guide or cancel it and perform a manual setup (see the Sophos XG
Firewall Administrator Guide).
Serial Console
You can connect a serial console to either of the COM ports of the Sophos XG
Firewall hardware appliances. You can use, for instance, the Hyperterminal
terminal program which is included with most versions of Microsoft Windows
to log on to the appliance console. Use an RJ45 to DB9 adapter cable or the
provided USB cable to connect the console to your hardware appliance.
The required connection settings are:
Ì Bits per second: 38,400
Ì Data bits: 8
Ì Parity: N (none)
Ì Stop bits: 1
Access via the serial console is activated by default on ttyS1. The connections of
the appliances and the respective functionality are listed in chapter “Operating
Elements and Connections.”
4XG 86(w) Rev. 1
Operating Instructions
United Kingdom and Worldwide Sales
Tel: +44 (0)8447 671131
Email: sales@sophos.com