X8
www.sonyericsson.com/support
www.sonyericsson.com/support
www.sonyericsson.com/support
User guide – short version
User guide in the phone
An extended User guide is available in your phone.
The extended User guide is also available at
www.sonyericsson.com/support.
To access the User guide in your phone
1
From the Home screen, drag
2
Find and tap User guide.
If the supplied memory card is not inserted into your
phone, you can access the User guide by selecting the
Online user guide option after you tap User guide in
step 2.
upwards.
User support application
The support application is your window to Sony Ericsson
support. Watch how-to videos, get the latest support news,
enter the support zone or get the latest software for your
phone.
To open the user support application
•
From the Home screen, flick through the horizontal list of
widgets and tap Support
.
Experience more. Discover
how.
Visit
your phone.
to get the most from
Important information
Please read the Important information leaflet before
you use your mobile phone.
Some of the services and features described in this
User guide are not supported in all countries/regions
or by all networks and/or service providers in all areas.
Without limitation, this applies to the GSM International
Emergency Number 112. Please contact your network
operator or service provider to determine availability of
any specific service or feature and whether additional
access or usage fees apply.
Assembly
To remove the battery cover
•
Insert the tip of your finger or a thin object into the opening
on the side of the phone, between the phone and the
battery cover, and slowly lift up the cover.
Do not use sharp objects that may damage parts of the
phone.
To insert the SIM card and the memory card
2
1
•
Slide in the SIM card and the memory card with the goldcoloured contacts facing down.
To insert the battery
•
Insert the battery with the battery usage labels facing
down and the connectors facing each other.
To attach the battery cover
1
1
Secure the left side of the battery cover by aligning it into
the openings on the rear left of the phone.
2
Press the right side of the battery cover down to lock the
cover into place.
2
Turning the phone on and off
To turn on the phone
1
Press and hold down the key on the top of the
phone.
2
Press to unlock the screen.
3
Enter your SIM card PIN, when requested, and select
OK.
4
At first startup, follow the instructions in Setup guide.
Your PIN is supplied by your network operator. If you
want to correct a mistake made while entering your
SIM card PIN, press
.
To turn off the phone
1
Press and hold until the options menu opens.
2
In the options menu, tap Power off.
3
Tap OK.
To activate the screen
•
Press
.
Starting your phone for the first
time
The first time you start your phone, a setup guide helps you
enter essential phone settings and set up your email and
online services accounts. This is also a good time to use
Sony Ericsson Sync to synchronise your old contacts with
your new phone or to import contacts from a SIM card. You
can also access the setup guide later from the Settings
menu.
To set the language
1
Scroll through the available languages list.
2
Tap the language you want to use in your phone. The
language is marked.
3
Tap Save.
If you choose the wrong language and cannot read
the menu texts, go to
for help.
Internet and messaging settings
To send text and multimedia messages and to access the
Internet, you must have a 2G/3G mobile data connection
and the correct settings. There are different ways to get
these settings:
•
For most mobile phone networks and operators, Internet
and messaging settings come preinstalled on your
phone. You can then start using the Internet and send
messages right away.
•
In some cases you will get the option to download
Internet and messaging settings the first time you turn on
your phone. It is also possible to download these settings
later from the Settings menu.
•
You can manually add and change Internet and network
settings in your phone at any time. Contact your network
operator for detailed information on your Internet and
messaging settings.
To import contacts from the SIM card
When you copy contacts from a phone to a SIM card,
the amount and the type of information you can
transfer for each contact is limited. To get more help
on how to copy contacts between two phones, go to
1
When you start your phone for the first time, the setup
wizard prompts you to import your SIM contacts. Tap
Import contacts.
2
When you are asked to confirm if you want to import your
contacts from the SIM card to the phone, tap Yes.
To set the time and date
1
From the setup guide, tap Time & date.
2
Unmark the Automatic checkbox, if it is marked.
3
Tap Set date or Set time.
4
Tap
or to adjust the date or hour and minute.
from your computer.
5
Tap Set.
6
Press to go back to the setup guide.
While setting time, you can shift between 12-hour and
24-hour format. If you want to use AM and PM, you
have to unmark Use 24-hour format.
To set up your phone to use Google™ services
1
From the setup guide, tap Google account.
2
Tap Next.
3
Tap Sign in if you want to use an existing Google™
account, or Create if you want to create a new account.
Follow the on-screen instructions to finish setting up your
phone with a Google™ account.
To set up an email account
1
From the setup guide, tap Email.
2
Tap Email address, enter your email address and tap
Next.
3
Enter your password and tap Done.
4
Tap Continue.
5
If the phone cannot download your email account
settings automatically, enter the account settings
manually.
If you need to enter the settings manually, contact
your email service provider for the correct email
account settings. For example, you need to know if
the account type is POP3 or IMAP.
To set up Timescape™ to work with Facebook™
1
From the setup guide, tap Facebook.
2
Tap Username, enter your Facebook™ username and
tap Next.
3
Enter your password and tap Done.
To set up Timescape™ to work with Twitter™
1
From the setup guide, tap Twitter.
2
Tap Username, enter your Twitter™ username and tap
Next.
3
Enter your password and tap Done.
To transfer contacts using Sony Ericsson Sync
Before you can transfer contacts to your new phone
using this method, you need to set up a Sony Ericsson
account and synchronise your old phone with this
account. Go to www.sonyericsson.com/user for more
information.
1
From the setup guide, tap Sync.
2
Tap Sony Ericsson Sync.
3
Enter your username and password, then tap Log in.
4
Tap Save. The phone will now synchronise contacts,
calendar events and bookmarks with your
Sony Ericsson account.
5
To exit the setup guide
•
To access the setup guide
1
2
to return to the setup guide.
Press
When you are finished with the setup guide, tap Done.
From the Home screen, drag
Find and tap Settings > Basic settings > Setup guide.
upwards.
2
Getting to know your phone
Phone overview
1 3.5 mm headset
connector
2 Power key/Screen lock
3 Connector for charger/
USB cable
4 Proximity sensor
5 Ear speaker
6 Notification LED
7 Light sensor
8 Touch screen
9 Menu key
10 Home key
11 Back key
4
5
6
7
8
10
9
3
12 Camera lens
13 Volume key
14 Camera key
23
1
15 Speaker
16 Strap holder
12
13
14
15
16
4
Charging the battery
The phone battery is partly charged when you buy the
phone. It may take a few minutes before the battery icon
appears on the screen when you connect the phone to a
power source. You can still use your phone while it is
charging.
The battery will start to discharge a little after it is fully
charged and then charges again after a certain time.
This is to extend battery life and may result in the
charge status showing a level below 100 percent.
5
To charge the phone using a computer
1
Connect the phone to a USB port on a computer using
the USB cable included in the phone kit.
2
Tap Charge phone.
Using the hardware keys
6
7
Home screen
The Home screen is the starting point of your phone. You
can personalise the Home screen by adding widgets, or by
changing the wallpaper and the applications in the corners.
A widget is a part of an application on the Home
screen. It displays important information from a
particular application. For example, the Sony Ericsson
Timescape™ widget displays incoming messages and
the Media widget allows you to start playing music
directly.
2
LED status
11
Green The battery is fully charged
Flashing red The battery level is low
Orange The battery is charging. The battery level
Flashing
green
While the phone is charging but the battery level is still
low, pending notifications (flashing green) are not
indicated by the LED.
is between low and full
There is a pending message or you have
missed a call
1
To charge the phone using the power adapter
•
Connect the phone to a power outlet using the USB cable
and the power adapter.
Menu•Open a list of options available in the
Home•Go to the Home screen or to the
Back•Go back to the previous screen
current screen or application
applications panes from any
application or screen
•
Open the recently used applications
window
•
Close the onscreen keypad, a dialog
box, an options menu, or the
Notification panel
To view the extended Home screen
•
Drag your finger to the sides of the screen.
To change the Home screen wallpaper
1
Press
2
.
Tap Change wallpaper.
3
Select an option.
To add widgets to the Home screen
1
Press
2
3
4
.
Tap Arrange widgets > Add widget.
Select a widget from the list.
Press to exit the edit mode.
Status bar
A status bar at the top of the screen displays phone status
information and notifications. Notification icons appear on
the left side of the status bar. Phone status icons appear on
the right side. From the status bar you can access the
notification panel.
11:37
Notification panel
In the Notification panel, notification icons are displayed in
a detailed view. You can open notifications, such as
messages, reminders, or event notifications directly from
the Notification panel. You can also open running
applications such as the music player or the radio.
8
To open the Notification panel
11:37
•
Drag the status bar downwards.
To close the Notification panel
•
Press
•
To open a running application from the Notification panel
•
.
Drag the Notification panel upwards.
From the Notification panel, tap the icon for the running
application to open it.
Applications panes
You can access your applications in the phone using the
applications panes. The applications panes extend beyond
the screen. You can create new panes and arrange the
applications according to your preferences.
15
9
Shows which applications pane you are in
To open the applications panes
You can open the applications panes by different
ways.
•
From the Home screen, drag
•
From the Home screen, tap .
•
Flick the Home screen upwards.
•
From the Home screen, press .
To browse the applications panes
•
From the applications panes, flick right or left.
To create a new applications pane
1
From the Home screen, press
2
Tap Arrange icons.
16
upwards.
.
10
3
Touch and hold an item in the last pane until it vibrates
and then drag it to the right.
4
Press to exit the edit mode.
To move an application
1
From the Home screen, press
2
Tap Arrange icons.
3
Touch and hold an item until it vibrates and drag it to one
of the corners or to another application pane. If you move
an item in the last applications pane, the pane switches
to the next pane.
4
Press
to exit the edit mode.
The items in the applications panes are not shortcuts
to the applications but the actual applications. When
you move an application from the applications panes
to corners or vice versa, the actual application gets
moved and not shortcut. There are no shortcuts to the
applications.
.
Using the touch screen
This phone is equipped with a conductive display.
Moisture on the screen may prevent proper
functionality.
To open or highlight an item
•
Tap the item.
To mark or unmark options
•
Tap the relevant checkbox or in some cases the right side
of the list option, to mark or unmark an option.
17
11
Marked checkbox
Unmarked checkbox
Marked list option
Unmarked list option
To pan
•
When this option is available, drag the screen to pan.
To zoom
•
When available, tap
•
Touch, hold and drag upwards or downwards to zoom in
or out.
You may have to drag your finger on the screen (in any
direction) to make the zoom icons appear.
or to zoom in or out.
Scrolling
You can scroll up or down, and on some webpages you can
also scroll to the sides.
Dragging or flicking will not activate anything on the
screen.
Using the keyboard
When you start an application or select a field that requires
text or numbers, the keyboard appears.
To display the keyboard to enter text
•
Tap a text entry field.
To hide the keyboard
•
When you enter text, tap
18
.
12
To enter text
•
To enter a character visible on the keyboard, tap the
character.
•
To enter a letter variant, touch and hold a regular
keyboard letter to get a list of available options, then
select from the list. For example, to enter "é", touch and
hold "e" until a list appears, then select "é" from the list.
To shift between upper-case and lower-case letters
•
Before you enter a letter, tap
To enter numbers or symbols
•
When you enter text, tap
and symbols appears.
To edit text
1
When you enter text, touch and hold the text field until the
Edit text menu appears.
2
Select an option.
To change writing language
1
When you enter text, tap
2
Tap Writing languages.
3
Select the languages you want to use for writing. When
you are finished, press repeatedly to return to entering
text.
4
If you have selected more than one input language, tap
to switch between the selected writing languages.
.
. A keyboard with numbers
, or touch and hold .
Phone settings overview
You can set up the phone to suit your requirements, for
example, Date & time, Wireless controls and Data
synchronization.
19
13
To access the phone settings
1
From the Home screen, drag upwards.
2
Find and tap Settings.
To change the SIM card PIN
1
From the Home screen, drag
2
Find and tap Settings > Security & location > Set up
SIM card lock > Change SIM PIN.
3
Enter the old SIM card PIN and tap OK.
4
Enter the new SIM card PIN and tap OK.
To download Internet and messaging settings
1
From the Home screen, drag
2
Find and tap Settings > Basic settings > Settings
download.
To turn off all data traffic
1
From the Home screen, drag
2
Find and tap Settings > Wireless controls > Mobile
networks.
3
Unmark the Data traffic checkbox.
upwards.
upwards.
upwards.
Calling
To make an emergency call
1
From the Home screen, tap .
2
Enter the emergency number and tap . To delete a
number, tap .
You can make an emergency call without a SIM card
inserted.
To make an emergency call while the SIM card is locked
1
Tap Emergency call.
20
14
21
2
www.sonyericsson.com/support
Enter the emergency number and tap . To delete a
number, tap .
To make a call
1
From the Home screen, tap
2
If the call log is shown, tap to enter the dial pad view.
3
Enter the number of the recipient and tap . To delete a
.
number, tap .
To end a call
•
Tap
.
To answer a call
•
Drag the indicator to .
Contacts
To view your contacts
•
From the Home screen, tap to open the Contacts
application.
If you have not set up your phone for synchronisation
with a web service, or imported SIM contacts, you can
choose to do so the first time you open Contacts.
To import contacts from the SIM card
1
From the Home screen, tap
2
Press , then tap Import/export > Import from SIM
card.
.
3
Tap OK.
If you have already imported the contacts from the SIM
card you are using, there is no need to do it again.
To export contacts to the SIM card
1
From the Home screen, tap
2
Press , then tap Import/export > Export to SIM
card.
3
Tap OK.
.
When you copy contacts to your SIM card, the amount
and the type of information you can transfer for each
contact is limited. This is due to limited memory on SIM
cards.
Multimedia and text messaging
To create and send a message
1
From the Home screen, tap .
2
Tap New message.
3
Tap Write message, enter your message text and tap
Next.
4
To add a recipient, select a contact from the list. You can
also tap the text field, enter a number manually and then
tap Done.
5
If you want to add a photo or a video, tap
an option.
6
If you want to add, remove or edit recipients, press ,
then tap Edit recipients and edit the recipients.
22
and select
23
7
When you are finished, tap Send.
If you exit a message before sending, it will be saved
as a draft. The message thread will be tagged with the
word Draft.
To read a received message
1
From the Home screen, tap
2
Tap a message thread.
3
If the message is not downloaded yet, tap the message
and then tap Download message.
4
If the received message contains music or a video, tap
.
the item and then tap View video or Play audio.
When you receive a text or multimedia message,
appears in the status bar. To read the message, you
can also drag the status bar downwards and tap the
received message when the status bar is open.
Email
You can use your phone to send and receive emails through
your regular email account.
You can set up synchronisation with a Microsoft®
Exchange Server by using the Dataviz® RoadSync™
application in your phone. You can then use the
RoadSync Mail application in your phone with your
Microsoft® Exchange Server email account. Go to
www.dataviz.com for more information.
To set up an email account in your phone
1
From the Home screen, drag
2
Find and tap Email.
upwards.
24
3
Tap Email address, enter your email address and tap
Next.
4
Enter your password and tap Done.
5
Tap Continue.
6
If the phone cannot download your email account
settings automatically, you can proceed by entering the
account settings manually.
If you need to enter the settings manually, contact
your email service provider for the correct email
account settings. For example, you need to know if
the account type is POP3 or IMAP.
To create and send an email message
1
From the Home screen, drag
2
Find and tap Email.
3
Tap Write new.
4
Tap To: and enter the recipient's address, then tap
upwards.
Done. You can add more recipients the same way, or
delete a recipient by tapping
5
Tap Subject, enter the subject and tap Done.
6
Tap Write email, enter the message text and tap
Done.
7
To attach a file, tap and select the type of file to
attach.
8
Tap Send.
To receive and open email messages
1
From the Home screen, drag
2
Find and tap Email.
3
Tap Inbox.
4
To update the inbox with new messages, tap .
5
To open and read a message, tap the message.
.
upwards.
3
Sony Ericsson Timescape™
Sony Ericsson Timescape™ revolutionises your social
experience by collecting all your communications into one
view. Every event – Facebook or Twitter updates, text and
multimedia messages, missed calls – appears as a tile in a
chronological flow on the screen. You can see a snack-size
preview of an event before choosing to view the full content.
You can filter by event type to view all communications for
a contact.
The services and features described in this chapter
may not be supported in all countries/ regions or by
The Timescape™ start screen
1
3
5
6
Tap .
4
Tap Select services.
5
Use the toggles to select the services for which you want
to update your status. If you want to update your status
for a service you are not logged in to, tap the service and
log in to it. When you have selected the desired services,
tap Done.
6
Tap Edit status, enter your new status, and tap Send.
To view an event in Timescape™
1
From the Home screen, drag
2
Find and tap Timescape.
3
Scroll to the tile for the desired event, then tap the tile.
upwards.
all networks and/or service providers in all areas.
To start Timescape™
1
From the Home screen, drag
2
Find and tap Timescape.
3
The first time you start Timescape, you can tap Log in
and log in to your Facebook or Twitter account to
receive Facebook and Twitter updates in Timescape. If
you do not want to log in, tap Continue.
If you are already logged in to Facebook, Twitter, or
another online service while setting up the phone for
the first time, when you start Timescape™, the
welcome screen will not be displayed and you are not
required to log in again.
If you are not logged in and you tap Continue, then
you can always log in from the Home screen by
tapping Settings > Sony Ericsson > Timescape™
settings.
25
upwards.
2
4
1 Tile filter icon
2 Status update icon
3 Go to contact icon
4 Refresh icon (only visible if you are logged in to a web
service account)
5 Timescape™ tiles, in chronological order
6 Tile content icon
To update your Facebook or Twitter status in Timescape™
1
From the Home screen, drag
2
Find and tap Timescape.
26
upwards.
27
Android™ Market
You can personalise and find new ways to use your phone
by downloading additional applications and content. When
you open Android™ Market you enter a world of
applications and games. You can browse the applications
and games through categories and top downloads.
To use Android™ Market, you need to have a Google ™
account.
Android™ Market may not be available in all countries
or regions
When you download content to your phone, you might
be charged for the amount of data transferred to your
phone. Contact your operator for information about
data transfer rates in your country.
28
Before you download applications and
content
Before you download, make sure that you have an Internet
connection. Also, you may need to have a memory card
inserted in your phone to download content, such as music,
ringtones and themes.
To open Android™ Market
1
From the Home screen, drag
2
Find and tap Market.
upwards.
Synchronising
Synchronising content between your phone and a
computer is an easy and practical way to share the same
contacts, messages, or calendar events on both devices.
You can synchronise in several different ways:
•
Sony Ericsson Sync - Synchronise with a
Sony Ericsson account to transfer contacts between
different phones, and make backups of your phone
contacts.
•
Google Sync™ – Synchronise your phone with your
Gmail™, Google Calendar™ and Google™ contacts.
•
RoadSync™ – Synchronise and get your company email,
contacts and calendar in your phone. Your company or
organisation must be running Microsoft® Exchange
Server 2003 or later.
To create a new Sony Ericsson account in your phone
1
From the Home screen, drag
2
Find and tap Sync.
3
Tap Sony Ericsson Sync.
upwards.
29
4
Tap Sign up. Follow the registration wizard to create a
Sony Ericsson account.
5
If desired, change the default synchronisation settings.
Tap Save.
To synchronise using Sony Ericsson Sync
1
From the Home screen, drag
2
Find and tap Sync.
3
Tap the sync icon for any listed synchronisation item
upwards.
to start the synchronisation.
To set up automatic synchronisations in Google sync
1
From the Home screen, drag
2
Find and tap Settings > Data synchronization.
3
Mark the Background data checkbox.
4
Mark the Auto-sync checkbox.
5
Mark the checkboxes for the synchronisation items you
upwards.
want to synchronise automatically.
To set up RoadSync™ synchronisations
Contact your Microsoft® Exchange Server
administrator for the correct account settings.
1
From the Home screen, drag
2
Find and tap RoadSync Mail.
3
Follow the on-screen instructions to set up a Microsoft®
upwards.
Exchange Server synchronisation with the RoadSync
Mail, RoadSync Calendar and Contacts applications.
4
Once you have entered your account settings, you can
change the account preferences. When finished, press
, then tap Done.
4
Connecting your phone to a
computer
Connect your phone to a computer and start transferring
pictures, music and other file types.
All you have to do is connect a USB cable between the
phone and computer to launch an installation of PC
Companion on the computer. The PC Companion
application can help you access additional applications to
transfer and organise media files, update your phone and
more.
You might not be able to transfer some copyrightprotected material between your phone and computer.
To drag and drop content between your phone and a
computer
1
Connect your phone to a computer using a USB cable.
2
Phone: Tap Connect your phone. The memory card is
mounted to the computer.
3
Computer: Wait until the phone memory and the memory
card appear as external disks in the file explorer.
4
Computer: Drag and drop selected files between the
phone and the computer.
To disconnect the USB cable safely
Do not disconnect the USB cable when transferring
content as this may corrupt the content.
1
Computer: Make sure to enable the hardware to be
safely removed.
2
Phone: Drag the status bar downwards.
3
Tap Turn off USB storage.
30
31
Tap Turn Off.
5
Disconnect the USB cable.
Computer instructions may vary depending on your
operating system. See the documentation of your
computer's operating system for more information.
To install PC Companion
1
Connect your phone to a computer using a USB cable.
2
Tap Install PC Companion.
3
Computer: PC Companion automatically starts on your
computer after a few seconds. Follow the on-screen
instructions to install PC Companion.
To use PC Companion
1
Connect your phone to a computer using a USB cable.
2
Phone: Tap Connect your phone.
3
Computer: PC Companion automatically starts on your
computer after a few seconds.
If PC Companion does not start automatically, you can
start it from the start menu of your computer.
Updating your phone
To download software updates wirelessly
1
From the Home screen, drag upwards.
2
Find and tap Settings > About phone > Software
update. Follow the on screen instructions to update your
phone.
To download software updates using a USB cable
Do not disconnect the USB cable when updating your
phone as this may corrupt the content. Make sure that
32
the hardware is safely removed from your computer
when you are finished.
Before you can carry out the instructions below, you
need to have PC Companion installed on your
computer. To install PC Companion, connect your
phone to the computer using a USB cable and follow
the on-screen instructions in your phone.
1
Connect your phone to a computer using a USB cable. If
you have just installed PC Companion, make sure you
disconnect your phone from the computer and reconnect
it again before trying to download software updates.
2
Tap Connect your phone.
3
Computer: Wait a few seconds for PC Companion to
start. If PC Companion does not start automatically, you
can start it from the start menu of your computer.
4
Click Support Zone > Software Update and follow the
on-screen instructions to update your phone.
While using PC Companion, you will also get
notifications whenever there are available software
updates for your phone.
IMEI number
Every phone has a unique IMEI (International Mobile
Equipment Identity) number. You should keep a copy of this
number. If your phone is stolen, your network provider can
use your IMEI number to stop the phone from accessing the
network in your country.
33
To view your IMEI number
•
You can find the IMEI number under the battery.
Troubleshooting
Battery performance
The standby time is defined as the time when the
phone is connected to one network operator and
located in a place where it has full network coverage
and a strong signal strength. The standby time may
vary depending on your position in the network and the
signal strength. The more time your phone is in
standby, the more the battery lasts.
The following tips will help you improve battery
performance:
•
Charge your phone often.
34
•
Turn off WLAN and Wi-Fi® when not using these
functions. You do not need to turn off 3G.
•
Some of the applications from the Android™ Market
affect your battery performance. It is recommended to
check, which applications consumes more battery in the
battery usage menu in the phone, which can be
accessed from Settings > About phone.
•
Set synchronisation applications like RoadSync™ in the
phone to synchronise manually. You can synchronise
automatically but change the intervals.
•
It is recommended to reduce the update frequency or set
it to manual for applications which require that the
network connection is updated continuously, such as
Facebook™ and Twitter™.
•
If you are not using applications that use GPS, such as
Google Maps™, you should disable GPS.
•
It is recommended to temporarily turn off your phone, if
you are in an area with no network coverage. Otherwise,
your phone repeatedly scans for available networks,
which consumes power.
•
Add the Power control widget to the Home screen to
easily turn on and off Wi-Fi®, Bluetooth™ wireless
technology, GPS, background data and display
brightness.
To add the Power control widget, press , then tap
Arrange widgets > Add widget and select Power
Control.
Go to www.sonyericsson.com/support to learn more
about how to maximise the battery performance.
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www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
Common questions
My phone is not working as expected
If you experience problems with your phone, check these
tips before you try anything else:
•
Restart your phone.
•
Remove and re-insert the battery and SIM card. Then
restart your phone.
•
Update your phone. Updating your phone ensures
optimal performance and provides the latest
enhancements.
•
Reset your phone.
Be patient while resetting your phone. Restarting the
phone during a reset procedure may damage the
phone permanently.
Resetting the phone
Resetting the phone deletes all data, including downloaded
applications, and resets the phone back to its initial state,
the state before you turned on the phone for the first time.
Make sure to back up important data you have on the phone
before you reset the phone.
To reset the phone
1
From the Home screen, drag
2
Find and tap Settings > SD card, USB Mass Storage
& phone storage > Factory data reset > Reset
phone.
3
Tap Erase everything.
upwards.
36
No battery charging icon appears when I start
charging the phone
It may take a few minutes before the battery icon appears
on the screen.
I cannot transfer content between my phone and the
computer, when using a USB cable
The software or the USB drivers have not been properly
installed. Go to
for more
detailed installation instructions and troubleshooting
sections.
Error messages
No network coverage
•
Your phone is in flight mode. Make sure flight mode is off.
•
Your phone is not receiving any network signal, or the
received signal is too weak. Contact your network
operator and make sure that the network has coverage
where you are.
•
The SIM card is not working properly. Insert your SIM
card in another phone. If this works, it is probably your
phone that is causing the problem. In this case, contact
the nearest Sony Ericsson service center.
Emergency calls only
You are within range of a network, but you are not allowed
to use it. However, in an emergency, some network
operators allow you to call the international emergency
number 112.
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SIM card is locked.
You have entered your PIN incorrectly 3 times in a row. To
unlock the phone, you need the PUK provided by your
operator.
SIM card is PUK-locked.
You have entered your PUK (Personal Unblocking Key)
incorrectly 10 times in a row. Please contact your service
provider.
Legal information
Sony Ericsson E15i/E15a
This User guide is published by Sony Ericsson Mobile Communications
AB or its local affiliated company, without any warranty. Improvements
and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/
or equipment, may be made by Sony Ericsson Mobile Communications
AB at any time and without notice. Such changes will, however, be
incorporated into new editions of this User guide.
All rights reserved.
©Sony Ericsson Mobile Communications AB, 2010
Publication number: 1237-9492.2
Your mobile phone has the capability to download, store and forward
additional content, e.g. ringtones. The use of such content may be
restricted or prohibited by rights of third parties, including but not limited
to restriction under applicable copyright laws. You, and not
Sony Ericsson, are entirely responsible for additional content that you
download to or forward from your mobile phone. Prior to your use of any
additional content, please verify that your intended use is properly
licensed or is otherwise authorized. Sony Ericsson does not guarantee
the accuracy, integrity or quality of any additional content or any other
third party content. Under no circumstances will Sony Ericsson be liable
in any way for your improper use of additional content or other third party
content.
This User guide may reference services or applications provided by third
parties. Use of such programming or services may require separate
38
registration with the third party provider and may be subject to additional
terms of use. For applications accessed on or through a third-party
website, please review such websites’ terms of use and applicable
privacy policy in advance. Sony Ericsson does not warrant or guarantee
the availability or performance of any third-party websites or offered
services.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.
and any use of such mark by Sony Ericsson is under license.
The Liquid Identity logos, Xperia, Timescape and X8 are trademarks or
registered trademarks of Sony Ericsson Mobile Communications AB.
Sony and "make.believe" are trademarks or registered trademarks of
Sony Corporation.
Google, Google Maps, Gmail, Google Sync, Google Calendar and
Android are trademarks or registered trademarks of Google, Inc.
Ericsson is a trademark or registered trademark of Telefonaktiebolaget
LM Ericsson.
Dataviz and Roadsync are trademarks or registered trademarks of
Dataviz, Inc.
Facebook is a trademark or a registered trademark of Facebook, Inc.
Twitter is a trademark or a registered trademark of Twitter, Inc.
Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.
Microsoft, Windows, Windows Vista, Windows Server and Explorer are
registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
This product is protected by certain intellectual property rights of
Microsoft. Use or distribution of such technology outside of this product
is prohibited without a license from Microsoft.
Other product and company names mentioned herein may be the
trademarks of their respective owners. Any rights not expressly granted
herein are reserved. All other trademarks are property of their respective
owners.
All illustrations are for illustration only and may not accurately depict the
actual phone.
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