Sony Ericsson P990 User Manual

Exchange ActiveSync™
for Sony Ericsson P990
User Guide

Contents

What is Exchange ActiveSync™?............... 4
Installing Exchange ActiveSync™.............. 5
Setting up Exchange ActiveSync™............. 5
Synchronization settings.................................... 6
Email.............................................................. 8
Folders ............................................................... 9
Creating a message............................................ 9
Receiving email............................................... 10
Contacts....................................................... 11
Contacts features.............................................. 11
Calendar...................................................... 12
Calendar features............................................. 12
Working offline........................................... 14
Global Address List .................................... 14
Troubleshooting.......................................... 15
Synchronization errors..................................... 15
Connection errors............................................. 16
Password problems.......................................... 16
SSL-related problems ...................................... 16
Technical support............................................. 17
If you lose your phone..................................... 17
2 Exchange ActiveSync™
Exchange ActiveSync™ for Sony Ericsson P990
User Guide
This User Guide is published by Sony Ericsson Mobile Communications AB, without an y warranty. Improv ements a nd changes to this User Guide necessitated by typograp hical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile Communications AB at any time and without notice. Such changes will, however, be incorporated into new editions of this User Guide. ©Sony Ericsson Mobile Communications AB, 2006. All rights reserved. Publication number: EN/LZT 162 073 R1A Symbian and all Symbian-based marks and logos are trademarks of Symbian Limited. Memory Stick™, Memory Stick Duo and Memory Stick PRO Duo are trademarks of Sony, its parent and/or its affiliates. Adobe and Acrobat are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Microsoft, ActiveSync, Outlook, Word, Excel, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. DataViz™ is a trademark of DataViz, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.
Note Some of the services in this User Guide are not supported by all networks. This also applies to the GSM International Emergency Number 112. Please contact your network operator or service provider if you are in doubt whether you can use a particular service or not.
Any rights not expressly granted herein are reserved.
Exchange ActiveSync™ 3
4 Exchange ActiveSync™
What is Exchange
Note: Push synchronization requires Microsoft Exchange Server 2003 with SP2 or later.
ActiveSync™?
With Exchange ActiveSync™ in your phone you can wirelessly synchronize corporate email, calendar items, and contacts on a Microsoft™ Exchange Server 2003 with the corresponding information in your phone.
email Contacts Calendar
Exchange
Server 2003
All changes in your phone are automatically synchronized with your Exchange Server data and vice versa.
With the Direct Push feature activated in your phone, synchronization is immediate. If you, for example, receive a new email in your Outlook™ (or a similar client) it is instantly copied to your phone. This is the default setting. You can, at any time, switch to synchronizing manually or at a defined time interval.
email Contacts Calendar
P990PC
Exchange ActiveSync supports SSL (Secure Socket Layer) connections, enabling the same level of security trusted for online banking. Your IT department or operator can tell you if you can set Exchange ActiveSync to connect to your server using an SSL connection.
Your phone supports the use of a Wireless LAN (WLAN) for access to the Exchange ActiveSync server.
Exchange ActiveSync stores its data in the applications on your phone. Email messages go to Messaging (in a separate Exchange ActiveSync mailbox), calendar items to Calendar, and contacts to Contacts. You can use these applications with Exchange ActiveSync with the flip open or closed. This guide describes using them with the flip open.
Exchange ActiveSync™ 5
Inst alling Exchange

Installation via computer

ActiveSync™
Note: Before installing and setting up Exchange ActiveSync you have to set up an Internet account in your phone. Ask your IT department or operator which settings to use for the Internet and Exchange ActiveSync accounts.

Installation via Try and buy

The free client software is available for download to your phone via the Try and buy application. Before starting the installation, make sure that the provided Memory Stick is inserted in your phone.
To install Exchange ActiveSync via Try and buy (flip open)
1. Select Multimedia > Try and buy.
2. Select Exchange ActiveSync in the list.
3. Scroll down and select to download the file to your phone.
4. Select to install the file on your phone.
You can also download the installation file to your computer from www.sonyericsson.com/support and transfer it to your phone. (The server software is already included in your company Microsoft Exchange Server
2003).
To install Exchange ActiveSync (flip open)
1. In your phone, select Tools > File manager and locate the Exchange ActiveSync installation file on the Memory Stick.
2. Tap the file and select Install.
3. When the installation is ready, you will see the option Do you want to start:
4. Select No to close the Installation complete dialog.

Setting up Exchange ActiveSync™

To set up your Exchange ActiveSync account (flip open)
1. Select Tools > Exchange ActiveSync.
6 Exchange ActiveSync™
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