Sony XBR-65HX955 Schematic

Self Diagnosis

Supported model

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE / TRAINING MANUAL

ORIGINAL MANUAL ISSUE DATE: 10/2012

Version Date

Subject

1.010/15/2012 Original Manual Release Date.

AZ3G Chassis

Segment: 2b-1N

LCD Digital Color TV

9-888-514-01

Self Diagnosis

Supported model

SERVICE / TRAINING MANUAL

AZ3G Chassis

Segment: 2b-1N

LCD Digital Color TV

XBR-65HX955

9-888-514-01

MODEL LIST

MODEL

COMMANDER

DESTINATION

 

MODEL

COMMANDER

DESTINATION

XBR-65HX955

RM-YD078

BRAZIL

 

 

 

 

9-888-514-01

TABLE OF CONTENTS

Cautions and Warnings..................................................................................

iii

Section 1 - Features and Overview.................................................................

1

Features.........................................................................................................

1

Specifications.................................................................................................

1

Checking the Accessories.........................................................................

2

Chassis Overview..........................................................................................

3

Overall Circuit Description..............................................................................

4

Main Board................................................................................................

4

Power Supply Board..................................................................................

4

IR Board....................................................................................................

4

3D IR Emitter Board..................................................................................

5

Wireless LAN Card....................................................................................

5

Switch Unit................................................................................................

5

LCD Panel Assembly.................................................................................

5

Section 2 - Troubleshooting............................................................................

6

Overview........................................................................................................

6

Updating the Software...............................................................................

6

Self Diagnosis Function.................................................................................

6

Standby LED Blink Count..........................................................................

6

Viewing the Self Check Diagnosis History................................................

7

Triage Chart...................................................................................................

9

Section 3 - Flow Charts and Diagrams.........................................................

10

Block Diagram..............................................................................................

10

No Power.....................................................................................................

11

Standby LED Blinking..................................................................................

13

No Picture....................................................................................................

14

No 3D Viewing.............................................................................................

16

Section 4 - Disassembly/Part Number Information.....................................

17

Loop Stand Removal...................................................................................

17

Rear Cover Removal....................................................................................

19

Rear Cover Caution.................................................................................

19

Reattaching the Rear Cover....................................................................

20

Handling the LVDS FFC Connector.............................................................

21

Disconnecting the LVDS FFC Connector................................................

21

Connecting the LVDS FFC Connector....................................................

21

Chassis Assembly Removal.........................................................................

22

LCD Panel Assembly Removal....................................................................

23

LCD Panel Assembly Handling Instructions............................................

23

LCD Frame Removal...............................................................................

24

Cleaning the LCD Panel..........................................................................

24

Connectors...................................................................................................

25

Screws.........................................................................................................

26

Accessories and Packaging.........................................................................

27

Miscellaneous..............................................................................................

27

Optional Accessories....................................................................................

27

Remote Commander....................................................................................

27

Wire Dressing...............................................................................................

28

XBR-65HX955

i

TABLE OF CONTENTS

Section 5 - Updates and Adjustments..........................................................

29

Overview......................................................................................................

29

Software Updates for Customers.................................................................

29

Software Updates for Servicers...................................................................

30

Software Update Responsibility..............................................................

30

Checking the Software Version...............................................................

30

Completing Service Requirements When Replacing the Main Board..........

30

Updating the Software.............................................................................

31

Selecting the Destination.........................................................................

32

Selecting the Model Name......................................................................

33

Adding the Serial Number.......................................................................

33

Confirming the Model ID and Product ID.................................................

35

Clearing the Self Check Diagnosis History..............................................

36

Resolving an 8 Blink Error............................................................................

37

Verifying There is an 8 Blink Error...........................................................

38

Resetting the TV to Factory Condition....................................................

38

Updating the Software.............................................................................

38

Replacing the Main Board.......................................................................

39

Completing Service Requirements When Replacing the LCD Panel ..........

39

Updating the Software.............................................................................

39

Confirming the Model ID and Product ID.................................................

40

Resetting the Panel Operation Time.......................................................

41

Clearing the Self Check Diagnosis History..............................................

42

Optional Adjustments...................................................................................

42

Enabling VCOM to Adjust the Picture......................................................

42

Setting White Balance Adjustments........................................................

43

Resetting the TV to Factory Condition....................................................

44

Resetting the TV to Factory Condition Using Service Mode...................

44

Appendix A: Encryption Key Components................................................

A-1

XBR-65HX955

ii

CAUTIONS AND WARNINGS

CAUTION!!

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

WARNING!!

An isolation transformer should be used during any service to avoid possible shock hazard, in case of live chassis.

! SAFETY-RELATED COMPONENT WARNING!!

There are critical components used in LCD color TVs that are important for safety. These components are identified with shading and ! mark on the schematic diagrams and the parts list. It is essential that these critical parts be replaced only with the part number specified in the parts list to prevent electric shock, fire or other hazard.

NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and labor warranty.

ATTENTION!!

For safety reasons, component level repair of the Power Supply Boards and/or the Inverter Boards is prohibited.

XBR-65HX955

iii

CAUTIONS AND WARNINGS

SETTING UP AND CARRYING THE TV

● Disconnect all cables when carrying the TV.

● Carry the TV with the adequate number of people; larger size TVs require two or more people. ● Correct hand placement while carrying the TV is very important for safety and to avoid damage.

USE CAUTION WHEN HANDLING THE LCD PANEL

When repairing the LCD Panel, be sure you are grounded by using a wrist band.

When installing the LCD Panel on a wall, the LCD Panel must be secured using the 4 mounting holes on the Rear Cover.

1.Do not press on the panel or frame edge to avoid the risk of electric shock.

2.Do not scratch or press on the panel with any sharp objects.

3.Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.

4.Do not expose the LCD Panel to direct sunlight.

5.Avoid contact with water. It may cause a short circuit within the module.

6.Disconnect the AC power when replacing the backlight or Inverter circuit. (High voltage occurs at the Inverter circuit at 650Vrms).

7.Always clean the LCD Panel with a soft cloth material.

8. Use care when handling the wires or connectors of the Inverter circuit. Damaging the wires may cause a short.

9.Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).

10.During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth.

XBR-65HX955

iv

CAUTIONS AND WARNINGS

CLEANING THE LCD PANEL

CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.

Clean the cabinet of the TV with a dry soft cloth.

Wipe the LCD screen gently with a soft cloth.

;; Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water. ;; If using a chemically pretreated cloth, please follow the instruction provided on the package.

;; Never use strong solvents such as a thinner, alcohol or benzine for cleaning.

;; Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation.

;; Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials could easily scratch the screen which may result in permanent damage.

;; Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder or volatile solvent, such as alcohol, ammonia, benzine, thinner or insecticide. Using any of these harsh cleaners may result in permanent damage to the screen.

;; Do Not spray water or detergent directly onto the TV screen. If liquid drips into the bottom of the screen it may cause a failure.

XBR-65HX955

v

CAUTIONS AND WARNINGS

SAFETY CHECK-OUT

After correcting the original service problem, perform the following safety checks before releasing the set to the customer:

1.Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.

2.Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.

3.Check that all control knobs, shields, covers, ground straps and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators.

4.Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement.

5.Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement.

6.Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.

7.Check the antenna terminals, metal trim, “metallized” knobs, screws and all other exposed metal parts for AC leakage. Check leakage as described in “Leakage Test”.

LEAKAGE TEST

The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods.

1.A commercial leakage tester.

Follow the manufacturers’ instructions provided with the tester.

2.A battery-operated AC milliammeter.

3.Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale. Nearly all battery-operated digital multimeters that have a 2 VAC range are suitable. (see Figure A)

To Exposed Metal

Parts on Set

AC

0.15 µF Voltmeter

(0.75V)

Earth Ground

Figure A. Use an AC voltmeter to check AC leakage.

HOW TO FIND A GOOD EARTH GROUND

The cover-plate retaining screw on most AC outlet boxes is at earth ground. Verify the AC outlet box retaining screw ground by connecting a 60W to 100W incandescent (not a neon or fluorescent lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential. (see Figure B)

Trouble Light

AC Outlet Box

Figure B. Checking for earth ground.

XBR-65HX955

vi

SECTION 1 - FEATURES AND OVERVIEW

FEATURES

TheAZ3G chassis is one of several designs for the 2012 model line of Sony Bravia® LCD televisions. This manual covers the following models:

XBR-65HX955

The BRAVIA® HX95x series features a truly transcendent picture quality, each scene in everything you watch - HD movies, 3D, sports, even YouTube™ clips - is presented with unprecedented detail and astonishing color from Sony’s exclusive X-Reality™ PRO picture engine. Ultra-clear, realistic motion during slow scenic sweeps and fast action sports comes courtesy of Motionflow™ XR 960.

● Pro-grade detail for discerning eyes: X-Reality™ PRO

● Experience precise motion clarity with Motionflow™ XR 960 ● Frameless design with Corning’s Gorilla®1 Glass

● Movies, music & apps with Sony Entertainment Network1 ● Amazingly crisp, natural 3D effects in every 3D scene2

● Dynamic Edge LED backlight for amazing contrast & color ● Stream HD entertainment wirelessly with built-in Wi-Fi®1 ● PC and tablet content3 on your TV with Intelligent Connect ● Make life-sized video calls with Skype®1

● Media Remote™ app to control your TV with a smartphone4 ● Connect to the TV via Wi-Fi®1 without using a router3

1.Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD). Content subject to change and may require fees. Skype requires CMU-BR100 camera sold separately. Subject to Skype’s terms and conditions.

2.Requires 3D content, 3D player, HDMI® cable (at least 10.2 Gbps) and 3D active glasses sold separately.

3.Streaming content, copy-protected content and certain formats are not supported.

4.Requires devices connected to the same wireless home network.

SPECIFICATIONS

Sistema

Sistema de televisão

Analógico: NTSC/PAL-M/PAL-N

 

 

 

 

 

Digital: SBTVD

 

Cobertura de canais

VHF: 2-13, UHF: 14-69

 

 

 

 

 

CATV (analógico): 1-135

 

Sistema do painel

Painel LCD (tela de cristal líquido)

Potência de saída dos alto-falantes

10 W + 10 W (8 ohms, 1 kHz, 10% TDH*,127V) + 10 W (8ohm, 100 Hz, 10% TDH*,127V)

(RMS)

 

 

 

 

 

 

 

 

 

Tomadas de entrada/saída

 

 

CABLE/ANTENNA

Terminal de antena externa de 75 ohms para entradas RF

 

 

 

 

 

 

 

 

 

 

 

VIDEO IN 1

Entrada de vídeo / áudio (tomadas RCA)

 

 

 

 

 

 

 

 

 

 

 

COMPONENT IN

YP BPR (vídeo componente): 1080p (50, 60 Hz), 1080i (50, 60 Hz), 720p (50, 60 Hz), 576p,

 

 

 

 

 

576i, 480p, 480i

 

 

 

 

VIDEO IN 2

Entrada de áudio (tomadas RCA)

 

 

 

 

Entrada de vídeo (plugue RCA comum com entrada Y)

 

 

 

 

 

 

 

 

 

 

 

 

HDMI IN 1/2/3/4

Vídeo (2D): 1080p (30, 50, 60 Hz), 1080/24p, 1080i (50, 60 Hz), 720p (30, 50, 60 Hz), 576p,

 

 

 

 

 

Vídeo (3D): 576i, 480p, 480i, Formatos PC

 

 

 

 

 

Frame Packing: 1080p (30 Hz), 1080/24p, 1080i (50, 60 Hz), 720p (30, 50, 60 Hz), 720/24p

 

 

 

 

 

Lado a lado (Side-by-Side): 1080p (50, 60 Hz), 1080/24p, 1080i (50, 60 Hz), 720p(30, 50, 60 Hz)

 

 

 

 

 

Cima baixo (Over-Under) 1080p (30, 50, 60 Hz), 1080/24p, 1080i (50, 60 Hz), 720p (50, 60 Hz)

 

 

 

 

 

Áudio: Dois canais PCM lineares: 32; 44,1 e 48 kHz, 16, 20 e 24 bits, Dolby Digital

 

 

 

 

 

Entrada de áudio analógico (minitomada estéreo) (somente HDMI IN 2, comum com PC IN)

 

 

 

 

 

ARC (Audio Return Channel - Canal de Retorno de Áudio) (somente HDMI IN 1)

 

 

 

 

 

 

 

 

 

 

 

AUDIO OUT

Minitomada estéreo

 

 

(Salida de audio)/Auriculares

 

 

 

 

 

 

DIGITAL AUDIO OUT

Tomada digital óptica (PCM linear de dois canais, Dolby Digital)

 

 

 

 

 

 

 

(OPTICAL)

 

 

 

 

 

 

PC IN

RGB analógico (Mini D-sub de 15 pinos)

 

 

 

 

 

PC/HDMI 2 AUDIO IN

Entrada de áudio (minitomada estéreo) (comum com HDMI IN 2)

 

 

 

 

 

LAN

Conector 10BASE-T/100BASE-TX (A velocidade de conexão pode ser diferente dependendo

 

 

 

 

 

 

 

 

 

do ambiente de rede. A taxa e a qualidade de comunição de 10BASE-T/100BASE-TX não

 

 

 

 

 

estão garantidas nesta TV)

 

USB/DLNA

Consulte o i-Manual para obter informações sobre o formato suportado.

* Distorção harmônica total.

XBR-65HX955

1

SECTION 1 - FEATURES AND OVERVIEW

Nome do modelo XBR

 

65HX955

Alimentação e outros

 

 

Requisitos de alimentção

 

110-220 V CA, 60 Hz

Consumo de

em uso

 

251 W

energia

em standby

 

Menos de 0,35 W

Tamanho da tela*

(cm)

163,9

(medido diagonalmente) (polegadas)

64,5

Resolução do monitor

 

1920 pontos (horizontal) × 1080 linhas (vertical)

Dimensoes*

com pedestal (mm)

1506 x 965 x 374

 

sem pedestal (mm)

1506 x 901 x 51

 

padrão de

 

 

 

furo para

 

400 x 300

 

montagem na

 

 

 

parede

(mm)

 

 

 

 

 

 

tamanho do

 

 

 

parafuso para

 

M6 (8-12 mm)

 

montagem na

 

 

 

parede

(mm)

 

Peso*

com pedestal

(kg)

47,7

 

sem pedestal

(kg)

43,6

Accesorios opcionais

 

Suporte da TV: SU-B463S

 

 

 

Óculos 3D: TDG-BR750/TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50

 

 

 

Unidade de cámera e microfone: CMU-BR100

 

 

 

Adaptador USB Wireless LAN: UWA-BR100

Temperatura de operação

 

0 ºC – 40 ºC

Umidade de operação

 

10 % - 80 % RH (sem condesação)

* Os valores de tamanhos de tela, dimensôes e pesos são aproximados.

A disponibilidade dos accesórios opcionais depende do país/região/modelo de TV/estoque.

Projeto e especi§cações técnicas sujeitos a alterações sem prévio aviso.

CHECKING THE ACCESSORIES

-Controle remoto (1)*

-Pilhas tipo AAA (2)

-Parafusos de xação do pedestal

-Parafusos de montagem do pedestal

-Manual de instruções (este manual) e outros documentos

* Consulte o nome do modelo impresso no controle remoto.

XBR-65HX955

2

Sony XBR-65HX955 Schematic

SECTION 1 - FEATURES AND OVERVIEW

CHASSIS OVERVIEW

The primary circuits in the AZ3G chassis consist of a Main Board (BAPS Board), Power Supply Board (G14/G15 Boards), the IR Board (HL Board), the 3D IR Emitter (HEM3 Board), the Wireless LAN Card, the Switch Unit, and the LCD Panel Assembly which includes the TCON Board and LD Board.

NOTE: For Connector part number information, refer to “Connectors” on page 24. For Wire Dressing information, refer to “Wire Dressing” on page 26.

G15

WIRELESS

 

LAN CARD

 

LD

G14

BAPS

SWITCH

TCON

UNIT

HEM3

HL

BOARD LAYOUT FOR XBR-65HX955

XBR-65HX955

3

SECTION 1 - FEATURES AND OVERVIEW

OVERALL CIRCUIT DESCRIPTION

The “Block Diagram” on page 10 provides an overview of the AZ3G chassis. The following are descriptions of the boards and their functions.

MAIN BOARD

Common to all models the Main Board, designated as the BAPS Board, contains the TV control, video and audio processing circuitry. All these functions are accomplished using the X-Reality Processor IC9000.

TUNER

The tuner is a combination analog/digital unit. It can receive traditional analog NTSC signals via cable or terrestrial along with digital SBTVD.

X-REALITY PROCESSOR

IC9000 performs the majority of the necessary audio and video processing on the Main Board.

TV Microprocessor: The CPU internal to the X-Reality processor controls all aspects of the television functions. Input from the user along with monitoring of critical circuits is also performed by this CPU.

Digital Audio and Video Decoder: The MPEG2 and Digital Dolby audio streams are received from the tuner for decompression. All video sources which are not native 1920 X 1080p 60HZ are scaled to this resolution. Digital audio content is output to the class D amplifier for processing and amplification.

HDMI Input and Switching: The customer can select from the HDMI1 through HDMI4 input via the HDMI switch IC5500. Each HDMI input contains a common EDI NVM (internal to IC5500) to provide display information data to any device connected via the HDMI inputs.

LVDS Transmitter: Integrated into IC9000 is a Low Voltage Differential Signaling (LVDS) transmitter. This circuit converts the 8-bit parallel RGB video information into a set of high speed serial lines for noise-free transmission to theTCON Board circuits located internally to the LCD Panel.

Scan Converter: Signal processing circuit that performs resolution conversion (aspect ratio) and interlaced to progressive scan (IP) conversion.

AUDIO AMPLIFIER

The main speaker audio amplifier (IC4601) and sub-woofer amplifier (IC4701) amplifies the digital audio output of the X-Reality Processor and sends it to the speakers.

TEMPERATURE SENSOR

The temperature sensor detects over-temperature conditions on the Main Board, LCD Panel or ambient room temperature and sends the shutdown signal to the processor.

POWER SUPPLY BOARD

The Power Supply Boards used in this model are: ● G14 and G15 Boards

There are 3 distinct sections on the power supply:

Standby Supply: Continuously operational as long asAC power is applied, the standby supply generates 3.3V for the circuits requiring power while the unit is turned off. An unregulated 19V line is present to provide power to the main relay, PFC and main power supply at turn-on.

Main Supply: Once the power supply receives a power-on command from the CPU on the Main Board, the main switching supply is turned on to provide a regulated 12V source and Audio 12V.

Converter: Generates the B+ and B- voltages for the LED backlights.

IR BOARD

Designated as the HL Board, the IR Board contains the power, standby and timer LED’s that are located on this board along with the IR Remote Receiver and light level sensor.

3D IR EMITTER BOARD

Designated as the HEM3 Board, this board is the internal 3D IR Emitter to synchronize the 3D shutter glasses.

XBR-65HX955

4

SECTION 1 - FEATURES AND OVERVIEW

WIRELESS LAN CARD

The wireless transmit/receive circuits are located on this board to communicate with a wireless network.

SWITCH UNIT

This board contains the power, channel and volume up/down, and menu buttons.

LCD PANEL ASSEMBLY

The LCD Panel Assembly includes the LCD Panel, TCON Board and LED Backlight system.

NOTE: The LD Board is not always included with the LCD Panel. Check with the LCD Panel manual for the most update information regarding this information.

The LCD Panel contains the actual liquid crystals, color filters and polarizers. The liquid crystals are manipulated by the applied voltage to pass a specific amount of light - from the backlightdepending on the level of voltage applied.

The TCON performs all the control, timing, charge and discharge functions driving the operation of the LCD Panel.

A new LCD Panel Assembly will include the following items:

● LCD Panel

● LED Backlighting System (varies) ● TCON Board

● LD Board

TCON BOARD

The TCON Board communicates between the LCD Panel and the microprocessor on the Main Board.

NOTE: The TCON Board is not available as a replacement part for all models. To determine if the TCON Board is available as a replacement part, refer to the LCD Panels Manual.

XBR-65HX955

5

SECTION 2 - TROUBLESHOOTING

Self Diagnosis

Supported model

OVERVIEW

This chapter provides information regarding the Self Diagnosis feature in our TVs.

UPDATING THE SOFTWARE

The Self Diagnosis function is designed to provide information regarding the problem with the TV, however, there are several issues that may be resolved by updating the TV software to the latest version.

Most symptoms that are correctable by software updates involve communications issues with other devices or minor glitches in the operation of a specific function. Below is a list of some of the symptoms that may be corrected with a software update:

● Fluctuations in picture brightness ● Intermittent picture freezing or noise

● Problems with certain inputs (especially HDMI) ● Intermittent or distorted audio

● Erratic remote control operation ● TV turns on and off by itself

● Loss of color

● Internet connectivity (internet models only)

● Certain features not working correctly (photo or video file viewing)

SELF DIAGNOSIS FUNCTION

Critical voltages and circuit operations are monitored by the CPU on the Main Board. If an error is detected the Self Diagnosis function in the TV will force the TV to shut down by the CPU. The monitored circuit in which the fault occurred will automatically cause the CPU to blink the Standby LED in groups of repeating sequences. The number of times the Standby LED blinks indicates the possible cause of the problem.

Not all of the available protect codes are used in every model. For example, models that don’t have the local dimming feature do not use the 4X blink error as this circuit is found in models that are backlit with fluorescent lamps. The information in this section provides guidance in locating the possible component causing the shutdown.

STANDBY LED BLINK COUNT

2 times

 

 

 

5 times

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED ON 0.3 sec.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED OFF 0.3 sec.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3 sec.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Standby LED

LED DISPLAY & BLINK COUNT

XBR-65HX955

6

SECTION 2 - TROUBLESHOOTING

VIEWING THE SELF CHECK DIAGNOSIS HISTORY

When an error is detected, the Self Check screen records the date(s) and the number of times the error occurred. This is helpful in confirming past occurrences of an error and for determining if an error is intermittent when the customer is not sure what is causing the television to shut down. If the screen displays a “0”, no error has occurred.

1.

Take the TV out of deep Standby mode by pressing

POWER

to

 

turn on the TV.

 

 

 

 

 

 

2.

Press

POWER

to turn the TV back off.

3.Press the following buttons on the Remote Commander within a second of each other:

DISPLAY

Channel 5

Volume -

POWER

NOTE: This differs from accessing Service Adjustments Model (Volume +).

StandBy LED

 

 

Blink Count

 

Date and Time Display*

 

 

Diagnosis

 

 

 

 

 

 

 

 

Item

 

 

SELF CHECK

 

 

 

 

 

 

 

 

 

 

 

 

000

RESERVED ---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

000

RESERVED ---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

002

MAIN_POWE

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

003

DC_ALERT

 

---------------------

 

 

 

 

 

 

---------------------

 

---------------------

00

 

 

 

003

AUD_PROT

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

003

HDMI_EQ

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

003

TU_DEMOD

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

004

VLED

 

 

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

004

LD_ERR

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

005

HFR_ERR

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

Error Count

 

005

TCON_ERR

 

120123132522

120123113645

 

 

02

 

 

 

 

 

 

 

 

---------------------

 

 

(00-99)

 

005

P_ID-ERR

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

006

BACKLITE

 

 

---------------------

 

 

 

 

 

---------------------

 

---------------------

00

 

 

 

007

TEMP_ERR

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

007

FAN_ERR

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

010

EMITTER

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

101

VPC_WDT

 

---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

102

MEPS_WDT ---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

103

HOST_WDT ---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

104

STBY_WDT ---------------------

 

 

 

 

 

 

---------------------

---------------------

 

00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

00345

000333

 

06789

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Panel operation time by hour (MAX:65535)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Boot count (MAX:65535)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total operation time by hour (MAX:65535)

*Format of Error History = YYMMDDhhmmss example 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM) NOTE: date and time must be set for this to work

SAMPLE SELF CHECK DIAGNOSIS PAGE

XBR-65HX955

7

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