Sony XAV-3500, XAV-3550D User Manual

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Use this manual if you encounter any problems, or have any questions.

Getting Started

Guide to Parts and Controls

Main Unit and Remote Commander

Screen Displays

Performing Initial Settings

Preparing a BLUETOOTH Device

Preparing a Bluetooth® Device

Pairing and Connecting with a BLUETOOTH Device

Connecting with a Paired BLUETOOTH Device

Connecting Rear View Camera

Radio

Listening to the Radio

Tuning

Using Radio Option Functions

Listening to the DAB/DAB+ Radio (XAV-3550D(EUR))

Listening to the DAB/DAB+ Radio

Searching for Station by Station Group

Searching for Station by Station Name

Using DAB Option Functions

Playback

Playing a USB Device

Playing a BLUETOOTH Device

Searching and Playing Tracks

Repeat Play and Shuffle Play

Searching for a File from the List Screen

Other Settings during Playback

Handsfree Calling

Preparing a Mobile Phone

Receiving a Call

Making a Call

Available Operations During a Call

Useful Functions

WebLink ™

Using Gesture Command

Settings

Basic Setting Operation

General Settings (General)

Sound Settings (Sound)

Visual Settings (Visual)

BLUETOOTH

Settings (Bluetooth)

Additional Information

Canceling the Demonstration Mode

Updating the Firmware

Precautions

Supported Formats for USB Playback

About iPhone

Notice on License

Maintenance

Specifications

Copyrights

Troubleshooting

General

There is no beep sound.

The fuse has blown. / The unit makes noise when the position of the ignition is switched.

The display disappears from/does not appear on the monitor.

Menu items cannot be selected.

The USB functions do not work properly.

The unit cannot be operated.

The clock set automatically is not accurate.

Touch Screen

The touch screen does not react to your touch correctly.

Multi-touch is not recognized.

Radio

The radio reception is poor. / Static noise occurs.

The stations cannot be received. (XAV-3500(E)/XAV-3500(LA)/XAV-3500(IN))

RDS

PTY displays [PTY not found.].

Seek starts after a few seconds of listening. (XAV-3500(EUR)/XAV-3550D(EUR))

There are no traffic announcements. (XAV-3500(EUR)/XAV-3550D(EUR))

DAB/DAB+ radio (XAV-3550D(EUR))

The stations cannot be received.

No traffic announcements.

Picture

There is no picture/picture noise occurs.

The picture does not fit in the screen.

Sound

There is no sound/sound skips/sound cracks.

Sound is noisy.

USB playback

Items cannot be played.

The USB device takes longer to play.

Audio files cannot be played.

The smartphone connected to the USB port cannot be played.

BLUETOOTH

The other BLUETOOTH device cannot detect this unit.

Connection is not possible.

The name of the detected device does not appear.

There is no ringtone.

The talker’s voice volume is low.

The other party says that the volume is too low or high.

Echo or noise occurs during call conversations.

The phone sound quality is poor.

The volume of the connected BLUETOOTH device is low or high.

The sound skips during audio streaming or the BLUETOOTH connection fails.

The connected BLUETOOTH device cannot be controlled during audio streaming.

Some functions do not work.

A call is answered unintentionally.

Pairing failed due to time out.

Cannot pair.

The BLUETOOTH function cannot be operated.

No sound is output from the car speakers during a handsfree call.

WebLink™

WebLink™ cannot be used.

There is no sound. / The sound is low.

Messages

General

BLUETOOTH

WebLink™

DAB radio (XAV-3550D(EUR))

Customer Support Websites

About the “Support by Sony” App

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Main Unit and Remote Commander

Main unit

The VOL (volume) + button has a tactile dot.

RM-X170 remote commander (XAV-3500(E)/XAV-3500(LA)/XAV-3500(IN))

The remote commander can be used to operate the audio controls. For menu operations, use the touch screen.

Note

The white buttons in the illustration above are not supported.

Remove the insulation film before use.

Display/touch screen1. HOME

Displays the HOME screen.

ATT (attenuate)

Press and hold for 1 second to attenuate the sound. To cancel, press and hold again, or press VOL +.

VOL (volume) +/–3. Receptor for the remote commander4.

/ (previous/next)

Functions differently depending on the selected source: Radio: select a preset station. DAB+: select a preset station. (XAV-3550D(EUR)) USB: move to the previous/next file. BT Audio: move to the previous/next file. Press and hold to: Radio: tune into a station automatically (SEEK+/SEEK–). DAB+: select a station (when [Seek By] is set to [A-Z])/search for a station (when [Seek By] is set to [Station Gp]). (XAV-3550D(EUR)) USB: fast-reverse/fast-forward. BT Audio: fast-reverse/fast-forward.

OPTION

Displays the OPTION screen.

OFF

Turns the source off.

MONITOR OFF

Turns off the monitor. To turn back on, press again.

EQ (equalizer)

Selects an equalizer curve.

Number buttons (0 to 9)10. CLEAR11. ATT (attenuate)

Attenuates the sound. Press again to cancel the attenuation.

12.

(play/pause)13.

/ (previous/next)

/ (fast-reverse/fast-forward)

14.

/ / / (left/up/down/right) Functions differ depending on the selected source. Radio: select a preset station or tune into a station automatically.

15.

Related Topic

Screen Displays

USB: select a folder or move to the previous/next file.

ENTER

Enters the selected item. SRC (source) Changes the source. Each time you press this button, a selectable source is displayed in a popup on the current display.

16.

MODE

Selects the radio band.

17.

VOL (volume) +/–18.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Screen Displays

Playback screen:

HOME screen:

OPTION screen:

1. Status indication

Icon in the

display

Detail

(attenuate)

Lights up when the sound is attenuated.

(Alternative Frequencies)

Lights up when AF (Alternative Frequencies) is available. (XAV-3500(EUR)/XAV-3550D(EUR))

2. (source option) Opens the source option menu. The available items differ depending on the source.

3. Application specific area

Displays playback controls/indications or show the unit’s status. Displayed items differ depending on the source.

4. Clock

Displays the time which are set on the Date/Time setting.

(return to the playback screen)

Switches from the HOME screen to the playback screen.

6. Sources and Settings select keys

Changes the source or make various settings. Flick to select the setting icon and other icons. Touch the source icon you want to select.

Icon in the

display

Detail

(Traffic Announcement)

Lights up when the current traffic information (TA: Traffic Announcement) is available. (XAV3500(EUR)/XAV-3550D(EUR))

(DAB announcement)

Lights up when a DAB announcement is available. (XAV-3550D(EUR))

(DAB)

Indicates the signal strength status of the DAB radio. (XAV-3550D(EUR))

(BLUETOOTH)

Lights up when the BLUETOOTH signal is on. Flashes when the connection is in progress.

(audio)

Lights up when the audio device is playable by enabling the A2DP (Advanced Audio Distribution Profile).

(mobile phone)

Lights up when handsfree calling is available by enabling the HFP (Handsfree Profile).

(antenna)

Indicates the signal strength status of the connected mobile phone.

(battery)

Indicates the remaining battery status of the connected mobile phone.

Icon in the display Name

Radio

DAB+ (XAV-3550D(EUR))

BT Audio

Phone

USB

WebLink

Rear Camera

Settings

7. Sound select keys

Changes the sound.

(standby)

Turns the unit in standby mode (USB charging is still available). To resume, press any buttons.

(monitor off)

Turns off the monitor. When the monitor is turned off, touch any part of the display to turn it back on.

10.

(EXTRA BASS)

Changes the EXTRA BASS setting.

11.

(EQ10/Subwoofer)

Changes the EQ10/Subwoofer setting.

Related Topic

General Settings (General)

Sound Settings (Sound)

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Performing Initial Settings

You need to perform initial settings before operating the unit for the first time, after replacing the car battery, or changing connections. If the initial settings screen does not appear when you turn on the unit, perform the factory reset to initialize the unit.

This setting can be further configured in the setting menu.

Related Topic

General Settings (General)

Sound Settings (Sound)

Visual Settings (Visual)

BLUETOOTH Settings (Bluetooth)

Touch [Language], then set the display language.

Touch [Demo] repeatedly to select [OFF] to disable the demonstration mode.

Touch [Set Date/Time], then set the date and time.

After setting the date and time, touch [OK].

XAV-3500(E)/XAV-3500(LA) /XAV-3500(IN): proceed to step 5. XAV-3500(EUR)/XAV-3550D(EUR): skip to step 6.

Touch [Tuning Steps], then set the FM/AM tuning step. (XAV-3500(E)/XAV-3500(LA)/XAV-3500(IN))

To return to the previous display, touch

(back), then touch [OK].

The startup caution appears.

Read through the startup caution, then if you accept all conditions, touch [Close].

The setting is complete.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Preparing a Bluetooth® Device

You can enjoy music or perform handsfree calling depending on the BLUETOOTH compatible device such as smartphones, mobile phones, and audio devices (hereafter “BLUETOOTH device” if not otherwise specified). For details on connecting, refer to the operating instructions supplied with the device. Before connecting the device, turn down the volume of this unit; otherwise, a loud sound may result.

Related Topic

Pairing and Connecting with a BLUETOOTH Device

Connecting with a Paired BLUETOOTH Device

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Pairing and Connecting with a BLUETOOTH Device

When connecting a BLUETOOTH device for the first time, mutual registration (called “pairing”) is required. Pairing enables this unit and other devices to recognize each other.

Note

The unit can only be connected with one BLUETOOTH device at a time.

To disconnect the BLUETOOTH connection, turn the connection off from either the unit or the BLUETOOTH device.

Place the BLUETOOTH device within 1 m (3 ft) of this unit.

Press HOME, then touch [Settings].

Touch [Bluetooth].

Touch [Bluetooth Connection], then touch [ON].

The BLUETOOTH signal is turned on and

(BLUETOOTH) lights up on the status bar of the unit.

Touch [Pairing].

(BLUETOOTH) flashes while the unit is in pairing standby mode.

Perform pairing on the BLUETOOTH device so it detects this unit.

Select your model name shown in the display of the BLUETOOTH device.

Repeat from step 5 if your model name does not appear. If the connection confirmation display appears, operate the BLUETOOTH device to approve the connection, then touch [OK] on the unit and/or the BLUETOOTH device.

If passkey* input is required on the BLUETOOTH device, input [0000].

When pairing is made,

(BLUETOOTH) stays lit.

Passkey may be called “passcode”, “PIN code”, “PIN number”, “password”, etc., depending on the BLUETOOTH device.

Select this unit on the BLUETOOTH device to establish the BLUETOOTH connection.

(mobile phone) or (audio) lights up when the connection is made.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Connecting with a Paired BLUETOOTH Device

To use a paired device, connection with this unit is required. Some paired devices will connect automatically.

To connect the last-connected device from this unit

When the ignition is turned to on with the BLUETOOTH signal activated, this unit searches for the last-connected BLUETOOTH device, and connection is made automatically.

Note

While streaming BLUETOOTH audio, you cannot connect from this unit to the mobile phone. Connect from the mobile phone to this unit instead.

To capture your voice during handsfree calling

You need to install the microphone (supplied).

Press HOME, then touch [Settings].

Touch [Bluetooth].

Touch [Bluetooth Connection], then touch [ON].

Make sure that

(BLUETOOTH) lights up on the status bar of the unit.

Activate the BLUETOOTH function on the BLUETOOTH device.

Operate the BLUETOOTH device to connect to this unit.

(mobile phone) or (audio) lights up on the status bar.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Connecting Rear View Camera

By connecting the optional rear view camera to the CAMERA IN terminal, you can display the picture from the rear view camera.

To display the picture from the rear view camera

Press HOME, then touch [Rear Camera].

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Listening to the Radio

Press HOME, then touch [Radio].

Reception controls/indications

A. Current band

Change the band (FM1, FM2, FM3, AM1 or AM2).

B. Current frequency, program service name*, RDS (Radio Data System) indication*

(radio option)

Open the radio option menu.

D. SEEK－/SEEK+

Tune in automatically.

/ (left/right)

Tune in manually. Touch and hold to continuously skip frequencies.

F. Preset numbers

Select a preset station. Swipe right/left to show the other preset stations. Touch and hold to store the current frequency in that preset.

Only available during RDS reception.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Tuning

To store manually

While receiving the station that you want to store, touch and hold the desired preset number.

To receive stored stations

Select the band, then touch the desired preset number.

Related Topic

Listening to the Radio

Select the desired band (FM1, FM2, FM3, AM1 or AM2).

Perform tuning.

To tune automatically

Touch SEEK–/SEEK+. Scanning stops when the unit receives a station.

To tune manually

Touch and hold

/ (left/right) to locate the approximate frequency, then touch / (left/right) repeatedly to finely

adjust to the desired frequency.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Using Radio Option Functions

The following functions are available by touching

(option) on the top-right of the screen.

[BTM (Best Tuning Memory)]

Stores stations in order of frequency on the preset numbers. 18 stations for FM and 12 stations for AM can be stored as preset stations.

[AF] (XAV-3500(EUR)/XAV-3550D(EUR)) Selects [ON] to continuously retune the station to the strongest signal in a network. (Only available during FM reception.)

[TA] (XAV-3500(EUR)/XAV-3550D(EUR)) Selects [ON] to receive current traffic information or traffic programs (TP) if available. (Only available during FM reception.)

[Regional] (XAV-3500(EUR)/XAV-3550D(EUR)) Selects [ON] to stay with the station you are receiving while the AF function is set to on. If you leave this regional program’s reception area, select [OFF]. This function does not work in the UK and some other areas. (Only available during FM reception.)

[PTY] Selects a program type from the PTY list to search for a station broadcasting the selected program type. (Only available during FM reception.)

To receive emergency announcements (XAV-3500(EUR)/XAV-3550D(EUR))

With the AF or TA function on, emergency announcements will automatically interrupt the currently selected source.

Related Topic

Listening to the Radio

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Listening to the DAB/DAB+ Radio

Press HOME, then touch [DAB+].

Hint

Set [Antenna Power] to [ON] (default) or [OFF] depending on the type of DAB antenna (aerial) (not supplied).

When [DAB+] is selected for the first time after performing the factory reset, the auto tune starts automatically. Allow the auto tune to finish. (If interrupted, the auto tune will start again the next time you select [DAB+].) If no DAB station is stored by the auto tune, tune by touching [Auto Tune] of

(list).

Reception controls/indications

A. (list)

Open the station list.

B. Current band

Change the band (DAB1, DAB2 or DAB3).

C. Station group name, station name

(DAB Options)

Open the DAB Options menu.

E. SEEK–/SEEK+

Search for stations.

/ (left/right)

Search for station groups. (Available only when [Seek By] is set to [Station Gp].)

G. Preset numbers

Select a preset station. Swipe right/left to show the other preset stations. Touch and hold to store the current station in that preset.

Related Topic

Using DAB Option Functions

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Searching for Station by Station Group

Before operation, set [Seek By] to [Station Gp] for searching by station groups.

To search for a station group

Touch and hold

/ (left/right) to search for a station group and release when the desired station group is displayed.

To store a station manually

While receiving the station that you want to store, touch and hold the desired preset number.

To receive stored stations

Touch the desired preset number.

Related Topic

Using DAB Option Functions

Touch SEEK+/– to search for a station.

Scanning stops when the unit receives a station. Search until the desired station is received.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Searching for Station by Station Name

Before operation, set [Seek By] to [A-Z] for searching by station name.

To search from playback screen

Touch SEEK+/– to switch to the previous/next station.

To update the station list

Touch

(list), then touch [Auto Tune].

Related Topic

Using DAB Option Functions

Touch

(list).

The station list appears.

Touch the desired station.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Using DAB Option Functions

The following functions are available by touching

(option) on the DAB/DAB+ radio screen.

[Seek By]

Sets the station search mode: [A-Z] (Search by station name), [Station Gp] (Search by station group).

[Announce]

Enables DAB announcements with interrupting the currently selected source: [ON], [OFF]. During a DAB announcement, the volume is adjusted to the level set for TA in RDS.

[Soft Link]

Searches for and tunes to the same or similar program automatically when the signal of the current program is too weak to receive: [ON], [OFF]. “Hard Link” follows the same program, and “Soft Link” follows a similar program.

[Information]

Displays the currently selected station group name, station name, PTY type of the station, etc.

[Antenna Power]

Supplies power to the DAB antenna (aerial) input terminal: [ON], [OFF].

Related Topic

Using Radio Option Functions

Soft Link DAB/FM

OFF Hard Link only

ON Hard Link/Soft Link

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Playing a USB Device

MSC (Mass Storage Class) type USB devices* compliant with the USB standard can be used.

Note

For details on the compatibility of your USB device, visit the support site.

Check the supported file formats for USB playback.

To remove the USB device

Turn the unit off or turn the ignition switch to the ACC off position, then remove the USB device.

Related Topic

Supported Formats for USB Playback

Customer Support Websites

e.g., a USB flash drive, digital media player

Turn down the volume on the unit.

Connect the USB device to the USB port.

Press HOME, then touch [USB].

Playback starts.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Playing a BLUETOOTH Device

You can play contents on a connected device that supports BLUETOOTH A2DP (Advanced Audio Distribution Profile).

Note

Depending on the audio device, information such as title, track number/time, and playback status may not be displayed on this unit.

Even if the source is changed on this unit, playback of the audio device does not stop.

To match the volume level of the BLUETOOTH device to other sources

You can reduce the volume level differences between this unit and the BLUETOOTH device: During playback, touch

(option), then set [Input Level] between -6 and +6.

Related Topic

Connecting with a Paired BLUETOOTH Device

Make a BLUETOOTH connection with the audio device.

Press HOME, then touch [BT Audio].

Operate the audio device to start playback.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Repeat Play and Shuffle Play

Available play modes differ depending on the selected sound source and connected device.

During playback, touch

(repeat) or (shuffle) repeatedly until the desired play mode appears.

Playback in the selected play mode may take time to start.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Searching for a File from the List Screen

During USB playback, touch

(list).

The list screen of the currently played item appears. When connecting the USB device to the USB port, touch

(audio) or (video) to list up by file type.

Touch the desired item.

Playback starts.

Help Guide

In-Car Receiver

XAV-3500/XAV-3550D

Other Settings during Playback

When connecting the USB device to the USB port and playing back a video, further settings are available by touching

(option).

Picture EQ

Adjusts the picture quality according to your taste: [Dynamic], [Standard], [Theater], [Custom]. (Available only when the parking brake is applied.)

Aspect

Selects an aspect ratio for the screen of the unit. (Available only when the parking brake is applied.)

Item Detail

Normal Displays a 4:3 picture in its original size, with side bars to fill the 16:9 screen.

Zoom Displays a 16:9 picture that has been converted into 4:3 letter box format.

Full Displays a 16:9 picture in its original size.

Captions Enlarges the picture horizontally, while fitting captions in the screen.

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