4-118-614-11(1)
Digital Color Printer
Instructions for Use
UP-DR80MD
© 2008 Sony Corporation
Owner’s Record
The model and serial numbers are located at the rear.
Record these numbers in the space provided below.
Refer to these numbers whenever you call upon your Sony
dealer regarding this product.
Model No. ____________________
Serial No. ____________________
WARNING
To reduce the risk of fire or electric shock, do not
expose this apparatus to rain or moisture.
To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified personnel
only.
THIS APPARATUS MUST BE EARTHED.
To disconnect the main power, unplug the AC IN
connector.
You are cautioned that any changes or modifications not
expressly approved in this manual could void your
authority to operate this equipment.
All interface cables used to connect peripherals must be
shielded in order to comply with the limits for a digital
device pursuant to Subpart B of Part 15 of FCC Rules.
For the customers in Canada
This unit has been certified according to Standard CSA
C22.2 No.601.1.
For the customers in the U.S.A and Canada
When you use this product connected to 240 V single
phase, be sure to connect this product to a center tapped
circuit.
Important safeguards/notices for use in the
medical environments
1. All the equipments connected to this unit shall be
certified according to Standard IEC60601-1,
IEC60950-1, IEC60065 or other IEC/ISO Standards
applicable to the equipments.
This symbol indicates the equipotential
terminal which brings the various parts of a
system to the same potential.
Warning
This unit has no power switch.
When installing the unit, incorporate a readily accessible
disconnect device in the fixed wiring, or connect the power
plug to an easily accessible socket-outlet near the unit.
If a fault should occur during operation of the unit, operate
the disconnect device to switch the power supply off, or
disconnect the power plug.
For the customers in the U.S.A.
This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause
harmful interference in which case the user will be
required to correct the interference at his own expense.
2. Furthermore all configurations shall comply with the
system standard IEC60601-1-1. Everybody who
connects additional equipment to the signal input part
or signal output part configures a medical system, and
is therefore, responsible that the system complies with
the requirements of the system standard IEC60601-1-1.
If in doubt, consult the qualified service personnel.
3. The leakage current could increase when connected to
other equipment.
4. For this particular equipment, all accessory equipment
connected as noted above, must be connected to mains
via an additional isolation transformer conforming with
the construction requirements of IEC60601-1 and
providing at least Basic Insulation.
5. This equipment generates, uses, and can radiate radio
frequency energy. If it is not installed and used in
accordance with the instruction manual, it may cause
interference to other equipment. If this unit causes
interference (which can be determined by unplugging
the power cord from the unit), try these measures:
Relocate the unit with respect to the susceptible
equipment. Plug this unit and the susceptible
equipment into different branch circuit.
Consult your dealer. (According to standard EN60601-1-2
and CISPR11, Class B, Group 1)
2
Important EMC notices for use in the medical environments
• The UP-DR80MD needs special precautions regarding
EMC and needs to be installed and put into service
according to the EMC information provided in this
instructions for use.
• The portable and mobile RF communications equipment
such as cellular phones can affect the UP-DR80MD.
Guidance and manufacturer’s declaration-electromagnetic emissions
The UP-DR80MD is intended for use in the electromagnetic environment specified below.
The customer or the user of the UP-DR80MD should assure that it is used in such an environment.
Emission test Compliance Electromagnetic environment-guidance
RF emissions
CISPR 11
RF emissions
CISPR 11
Harmonic emissions
IEC 61000-3-2
Voltage fluctuations/
flicker emissions
IEC 61000-3-3
Group 1
Class B
Class A
Complies
Warning
The use of accessories and cables other than those
specified, with the exception of replacement parts sold by
Sony Corporation, may result in increased emissions or
decreased immunity of the UP-DR80MD.
The UP-DR80MD uses RF energy only for its internal
function. Therefore, its RF emissions are very low and are
not likely to cause any interference in nearby electronic
equipment.
The UP-DR80MD is suitable for use in all establishments,
including domestic establishments and those directly
connected to the public low-voltage power supply network
that supplies buildings used for domestic purposes.
Warning
If the UP-DR80MD should be used adjacent to or stacked
with other equipment, it should be observed to verify
normal operation in the configuration in which it will be
used.
3
Guidance and manufacturer’s declaration - electromagnetic immunity
The UP-DR80MD is intended for use in the electromagnetic environment specified below. The customer or the user of the
UP-DR80MD should assure that it is used in such as environment.
Immunity test
Electrostatic
discharge (ESD)
IEC 60601 test
level
±6 kV contact
±8 kV air
Compliance level Electromagnetic environment-guidance
±6 kV contact
Floors should be wood, concrete or ceramic tile. If floors are
covered with synthetic material, the relative humidity should
±8 kV air
be at least 30%.
IEC 61000-4-2
Electrical fast
transient/burst
±2 kV for power
supply lines
±2 kV for power
supply lines
Mains power quality should be that of a typical commercial or
hospital environment.
IEC 61000-4-4
Surge
IEC 61000-4-5
Voltage dips, short
interruptions and
voltage variations
on power supply
input lines
IEC 61000-4-11
Power frequency
(50/60 Hz)
magnetic field
IEC 61000-4-8
NOTE: U
is the a.c. mains voltage prior to application of the test level.
T
±1 kV for input/
output lines
±1 kV differential
mode
±2 kV common
mode
< 5% U
T
(> 95% dip in U
for 0.5 cycle
40% UT
(60% dip in U
for 5 cycles
70% UT
(30% dip in U
for 25 cycles
< 5% U
T
(> 95% dip in U
for 5 sec
±1 kV for input/
output lines
±1 kV differential
mode
±2 kV common
mode
< 5% U
(> 95% dip in U
)
T
for 0.5 cycle
40% UT
(60% dip in U
)
T
for 5 cycles
70% UT
(30% dip in U
)
T
for 25 cycles
< 5% U
)
(> 95% dip in U
T
for 5 sec
Mains power quality should be that of a typical commercial or
hospital environment.
T
Mains power quality should be that of a typical commercial or
hospital environment. If the user of the UP-DR80MD requires
)
T
continued operation during power mains interruptions, it is
recommended that the UP-DR80MD be powered from an
uninterruptible power supply or a battery.
)
T
)
T
T
)
T
3 A/m 3 A/m Power frequency magnetic fields should be at least
characteristic of a typical location in a typical commercial or
hospital environment.
4
Guidance and manufacturer’s declaration - electromagnetic immunity
The UP-DR80MD is intended for use in the electromagnetic environment specified below. The customer or the user of the
UP-DR80MD should assure that it is used in such as environment.
Immunity test
IEC 60601 test
level
Compliance level Electromagnetic environment-guidance
Portable and mobile RF communications equipment should
be used no closer to any part of the UP-DR80MD, including
cables, than the recommended separation distance
calculated from the equation appliance to the frequency of
the transmitter.
Recommended separation distance
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.
a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile
radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To
assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be
considered. If the measured field strength in the location in which the UP-DR80MD is used exceeds the applicable RF
compliance level above, the UP-DR80MD should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as reorienting or relocating the UP-DR80MD.
3 Vrms
150 kHz to 80 MHz
3 V/m
80 MHz to 2.5 GHz
3 Vrms
3 V/m
d = 1.2 √P
d = 1.2 √P 80 MHz to 800 MHz
d = 2.3 √P 800 MHz to 2.5 GHz
Where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
manufacturer and d is the recommended separation distance
in meters (m).
Field strengths from fixed RF transmitters, as determined by
an electromagnetic site survey, a should be less than the
compliance level in each frequency range. b
Interference may occur in the vicinity of equipment marked
with following symbol:
b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
5
Recommended separation distances between portable and mobile RF communications equipment and the
UP-DR80MD
The UP-DR80MD is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.
The customer or the user of the UP-DR80MD can help prevent electromagnetic interference by maintaining a minimum
distance between portable and mobile RF communications equipment (Transmitters) and the UP-DR80MD as
recommended below, according to the maximum output power of the communications equipment.
Rated maximum output power of transmitter
W
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
1 1.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated a maximum output power not listed above, the recommended separation distance d in meters (m) can
be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating
of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
Separation distance according to frequency of transmitter
150 kHz to 80 MHz
d = 1.2 √P
80 MHz to 800 MHz
m
800 MHz to 2.5 GHz
d = 1.2 √P
d = 2.3 √P
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
Caution
When you dispose of the unit or accessories, you must
obey the law in the relative area or country and the
regulation in the relative hospital.
Warning on power connection
Use a proper power cord for your local power supply.
1. Use the approved Power Cord (3-core mains lead) /
2. Use the Power Cord (3-core mains lead) / Appliance
If you have questions on the use of the above Power Cord
/ Appliance Connector / Plug, please consult a qualified
service personnel.
reflection from structures, objects and people.
Appliance Connector / Plug with earthing-contacts that
conforms to the safety regulations of each country if
applicable.
Connector / Plug conforming to the proper ratings
(Voltage, Ampere).
Warning on power connection for medical
use
Please use the following power supply cord.
With connectors (plug or female) and cord types other than
those indicated in this table, use the power supply cord that
is approved for use in your area.
United States and Canada
Plug Type HOSPITAL GRADE*
Cord Type Min.Type SJT
Minimum Rating for Plug
and Appliance Couplers
Safety Approval UL Listed and CSA
*Note: Grounding reliability can only be achieved when the equipment is
connected to an equivalent receptacle marked ‘Hospital Only’ or ‘Hospital Grade’.
Min.18 AWG
10A/125V
For the customers in Europe
The manufacturer of this product is Sony Corporation, 17-1 Konan, Minato-ku, Tokyo, Japan.
The Authorized Representative for EMC, medical devices,
and product safety is Sony Deutschland GmbH,
Hedelfinger Strasse 61, 70327 Stuttgart, Germany.
For any service or guarantee matters, please refer to the
addresses given in separate service or guarantee
documents.
6
Table of Contents
Introduction
Features ...................................................................8
System Configuration .........................................8
Location and Function of Parts and Controls .....8
Front ....................................................................8
Rear .....................................................................9
Preparation
Supplied Accessories ............................................10
Connections ..........................................................10
USB Port Connection .......................................10
Installing the Printer Driver ..............................11
Operation
Before Printing .....................................................12
Notes on the Handling of the Ink Ribbon and
Paper ...............................................................12
Loading the Ink Ribbon and Paper ...................13
Replacing the Ink Ribbon and Paper ................16
Printing .................................................................17
Miscellaneous
Precautions ...........................................................19
Safety ................................................................19
Installation ........................................................19
On Transportation .............................................19
Cleaning ............................................................19
Cleaning the internals of the printer .................19
Ink Ribbon and Paper .........................................20
Specifications ........................................................21
About the Self-Laminating Color Printing Pack
(UPC-R80MD/R81MD) .................................21
Troubleshooting ....................................................22
Explanation of Indicators ....................................23
If a paper jam occurs ...........................................24
7
Introduction
Introduction
Features
The UP-DR80MD Digital Color Printer is a dye
sublimation thermal transfer printer providing high quality
and high resolution printing of computer image data on A4
or letter size paper in full color (256 gradations process
and 16.7 million colors).
System Configuration
Computer
Controls the printer
operations.
Location and Function of Parts and Controls
Front
USB cable
UP-DR80MD Digital Color Printer
A 1 ON/STANDBY switch/indicator
When this switch is pressed, the indicator lights, and
the printer enters the ready state. When it is pressed
again, the indicator flashes and then goes out, and the
printer enters the standby state.
B Paper cover
Printouts stack here.
C Paper outlet
Printouts are ejected here.
D Vent openings
E Media tray (page 13)
The ink ribbon and paper are loaded here.
F Stopper (page 17)
Flip this stopper up in order to prevent the ejected
printouts from falling.
8
Features / Location and Function of Parts and Controls
G Indicators
The indicators are as shown below:
A CLEANING indicator
Lights while cleaning is in progress.
B RIBBON/PAPER indicator
Lights when an error involving the ink ribbon or
paper occurs.
Rear
Introduction
C ALARM indicator
Lights when an error such as a paper jam occurs.
D PRINT indicator
Lights while printing is in progress.
The location and cause of an error can be determined
according to which of the indicators (PRINT,
ALARM, RIBBON/PAPAER and CLEANING) are
on or flashing. For details, refer to “Explanation of
Indicators” on page 23.
H STOP button (page 17)
Press this button to stop a continuous printing
operation.
When this button is pressed, the printer returns to
ready state after the current page is printed and
ejected.
A USB connector
Connects to a computer equipped with the USB
interface (which conforms to USB 2.0), using a USB
cable (supplied).
B Equipotential ground terminal connector
Used to connect to a ground (equipotential) plug to
bring the various parts of the system to the same
potential.
C Vent openings
D ~AC IN connector (page 10)
Use the power cord provided.
E Security slot
Used to attach a security cable.
F USB cable stopper (page 10)
Fixes the USB cable to prevent it from being
disconnected.
Location and Function of Parts and Controls
9
Preparation
Supplied Accessories
This printer is packed together with the following
accessories. Check that nothing is missing from your
package.
Preparation
Connections
After connecting a USB connecting cable (supplied) to the
printer and the computer, connect the power cord. For
details about the printer connection, refer to the manuals
for the computer or other peripheral devices.
USB Port Connection
Paper holder Paper holder
(pink) (1) (blue) (1)
USB cable 1-824-211-41 (SONY) (1)
Before Using this Printer (1)
CD-ROM (1)
Cleaning ribbon (1)
Software License Agreement (1)
Note
Retain the original carton and packing materials in case
you have to transport this unit in the future.
to ~AC IN connector
to wall outlet
UP-DR80MD
to (USB)
connector
Powe r cord
USB connecting
cable (supplied)
Computer
10
Supplied Accessories / Connections
Securing the USB cable
After you connect the USB cable to the printer, it is
recommended that you use the cable stopper to secure the
USB cable to prevent it from being accidentally
disconnected.
Notes
• Follow the connection procedures described in the
computer manual.
• Make sure that the USB cable is connected securely at
both ends.
• The printer driver software provided with the printer is
not suitable for using the printer connected to a network.
• Operation of the printer is not guaranteed for connection
to a USB hub.
Installing the Printer Driver
After connecting the printer to your computer, turn on the
printer. For details on installation, refer to the install guide
and ReadMe file included on the supplied CD-ROM.
Preparation
Connections
11
Operation
Before Printing
Once the printer is connected to the computer (page 10),
before you can actually begin printing you must load the
paper and the ink ribbon as described below.
Notes on the Handling of the Ink Ribbon and Paper
Operation
Compatible ink ribbon and paper
• Be sure to use only ink ribbon and paper that is intended
specifically for use with this printer.
• Always use the ink ribbon and paper provided in the
same package together. Each printing pack contains two
ink ribbons rolls and two paper rolls.
• For details on the ink ribbon and paper that can be used
in this printer, see “Ink Ribbon and Paper” on page 20.
Handling paper rolls
• Place the paper roll vertically on the stable place, when
opening the wrapping. If you open the wrapping holding
it with hands or placing it horizontally, you may drop it.
Dropping may result in an injury.
• Be sure not to open the wrapping with a knife such as a
cutter. This may damage a paper roll and ink ribbon and
you may not be able to use them for printing.
• Whenever you set down a paper roll, place it standing on
its end as show in the figure below. If you place it on its
side, it could roll of the surface and fall, possibly causing
personal injury.
• Always hold a paper roll securely with two hands.
Dropping a paper roll could cause personal injury. Any
dust on the printing surface will result in poor printout
quality.
Handling the ink ribbon
• Do not separate the two spools of the ink ribbon before
loading it in the printer.
• An IC board is built into one of the spools. Do not touch
the terminals of the IC board, and do not allow them to
come into contact with metal objects, etc. Furthermore,
do not strike, bend or drop the ink ribbon; doing so could
make the ink ribbon unusable.
IC board
• Do not attempt to re-use a used ink ribbon.
• Do not rewind the ink ribbon.
• Do not touch the surface of the ink ribbon, and do not
leave it exposed in a dusty location. Fingerprints and
dust on the surface of the ink ribbon can cause smudges
in printed output, and can damage the thermal head.
• Since, like other color dyes, the dyes used in this ink
ribbon may discolor over time, the product will neither
be replaced nor be warranted against any color change.
Notes on storing ink ribbons and paper
• Do not store ink ribbons and paper in locations exposed
to high temperatures, high humidity, dust, or direct
sunlight.
• Do not open the ink ribbon and paper packages until you
are ready to use them.
• If it is necessary to store a partially used ink ribbon or
paper roll for an extended period of time, it is
recommended that they be stored in their original bags.
Hold securely with two hands
12
Before Printing
Loading the Ink Ribbon and Paper
When using the printer for the first time, it is necessary to
first load the paper and ink ribbon.
1
Make sure that the printer is not performing an
operation, and then pull out the media tray.
As shown in the figure below, hook your fingers under
the bottom edge of the media tray and pull the tray
out, using your other hand to support the media tray
from the bottom.
3
Load the ink ribbon in the media tray.
Place the ink ribbon in the media tray so that the IC
board of the ink ribbon is positioned as shown in the
figure below.
IC board
Lock released
The media tray is normally locked in place when it is
in the printer. The lever that releases the media tray is
located behind the bottom edge of the tray. To unlock
the tray, simply pull the lever with your fingers.
Notes
• Be careful not to drop the media tray when pulling
it out. Dropping the media tray may result in an
injury. When pulling out and inserting the media
tray, hold the handle part with one hand and support
the media tray from the bottom with the other hand,
while making sure both of your hands are securely
holding the media tray.
• Do not leave the media tray partially opened. When
performing work on the media tray, pull it out of the
printer completely.
• Perform the work while the removed tray is placed
on a stable surface.
• Do not set the media tray down in a dusty location.
Dust can cause smudges in printed output, and can
damage the thermal head.
Note
If there is any slack in the cleaning ribbon after it is
placed in the tray, take up the slack by turning the
spool in the direction indicated by the arrow in the
following figure.
Direction to
turn spool
4
Set the selector for the paper holder (blue).
Turn the knob on the paper holder (blue) selector to
match the size of the paper roll.
Selector
Operation
2
Separate the two spools of the ink ribbon.
Knob
The selector settings and paper rolls correspond as
follows.
• A4 (A4 size): UPC-R80MD
• LT (letter size): UPC-R81MD
• 8" (8-inch width): Not used
Note
Do not turn the selector beyond the range of the paper
size marks when setting it. Doing so may result in
damage.
Before Printing
13
5
Insert the paper holders into the paper roll.
A pink paper holder and a blue paper holder are
provided with the printer. Insert these paper holders
into the ends of the paper roll as shown in the figure
below, with the pink paper holder in the end closer to
the pink adhesive label and the blue paper holder in
the end closer to the blue label.
Label (blue)
The hook on the selector snaps into the notch on
the bobbin marked by the arrow.
Label (pink)
Paper holder (blue)
Note
Operation
Paper holder (pink)
Notes
• If the edges of the paper on the ends of the paper roll
are not even, it is necessary to make the edges even
(being careful not to crumple the edges while doing
There are two hooks on the selector: one indicated by
the V mark and the other on the opposite side of the
selector. Do not install the selector so that the hook on
the side opposite of the V mark is in the notch on the
bobbin marked by the arrow, as doing so could result
in damage to the paper holder.
2 Turn the selector in the direction indicated by the
so) before placing the paper roll in the media tray.
Using a paper roll with uneven edges can cause a
Bobbin
Selector
arrow in the figure below until it clicks into place.
malfunction.
• Do not strike or squeeze the paper roll. Doing so
could break or bend the paper roll, and could result
in poor printing quality.
• If inserting the paper holder into the paper roll is
difficult when loading the paper roll, squeeze the
roll from both sides to restore its shape.
6
Load the paper roll in the media tray.
• Correctly insert the paper holders all the way.
If the paper holder selector comes off
The selector could come off if you drop the blue paper
holder. Follow the procedure described below to
reattach the selector to the paper holder.
1 As shown in the figure below, put the selector in
the bobbin, line up the V mark on the selector
with the arrow on the bobbin, and then push the
selector into place.
1 Open the media tray cover.
14
Before Printing
2 Place the paper roll in the media tray so that the
arrow on the label points toward the ink ribbon
side. You can load the paper roll in the correct
direction by matching the colors of the paper
holders inserted into the paper roll with the colors
on the media tray.
Blue
Pink
3 Close the media tray cover so that it clicks into
place.
Note
Be certain to remove the labels completely. If the
labels are not peeled off carefully, they can leave
adhesive on the paper. Leaving any of the label in the
printer can cause a malfunction.
8
Insert the media tray into the printer.
Push the media tray in until it clicks into place.
Notes
• Dropping the media tray while it is loaded with
paper and ink ribbon could cause personal injury.
Always use two hands when carrying the media
tray, supporting the media tray from the bottom.
Operation
Note
Once the paper roll has been loaded, do not touch the
printing surface (the inner surface of the paper roll).
Fingerprints or sweat on the surface of the paper, or
even creases in the paper, could result in poor printing
quality.
7
Carefully peel off the adhesive labels from the paper
roll in the direction indicated by the arrow.
• Make sure that the leading edge of the paper does
not extend to the ink ribbon. If the leading edge of
the paper touches the ink ribbon, it can cause a
malfunction.
Before Printing
15
Operation
• Removing the adhesive labels before closing the
cover can cause a malfunction.
If the ink ribbon becomes torn while still in use
Cellophane tape, etc., can be used to repair a torn ink
ribbon so that the remainder of the ribbon can be used.
Replacing the Ink Ribbon and Paper
Once the ink ribbon or paper have been used to print the
specified number of sheets, follow the procedure described
below to replace the ink ribbon and paper.
the thermal head could result in a burn. Also, be
careful not to scratch the thermal head.
2
Open the cover of the media tray and remove the
paper roll.
3
Remove the paper holders from the paper roll.
Note
Be sure to retain the paper holders for use with the
next paper roll. Do not discard the paper holders.
4
Remove the ink ribbon.
Notes
• Be sure to replace the ink ribbon and the paper roll at the
same time.
• The ink ribbon and paper roll both contain excess
material. Even if there appears to be some excess ink
ribbon or paper remaining, replace both with a new ink
ribbon and paper roll. Attempting to use the remaining
excess ink ribbon or paper can cause a malfunction.
1
Make sure that the printer is not performing an
operation, and then pull out the media tray.
Notes
• If the media tray does not pull out, do not force it
out. Press the 1 ON/STANDBY switch to enter the
standby state, and then press the switch again to turn
the printer ON. Try pulling the media tray again
after the printer finishes initializing.
• After a printing operation is completed, the thermal
head is very hot. When pulling out the media tray,
be careful not to touch the thermal head. Touching
Roll together the two spools of the ink ribbon that you
just removed.
5
Load the new ink ribbon and paper.
For details on how to load ink ribbon and paper, refer
to “Loading the Ink Ribbon and Paper” on page 13.
16
Before Printing
Printing
Before printing
• Is the printer connected to a computer? (page 10)
• Has the printer driver been installed? (page 11)
• Has the media tray been properly loaded? (page 13)
1 ON/STANDBY switch
Paper cover
Paper outlet
• Do not open the media tray while printing is in
progress.
If the media tray is opened, printing stops and the
PRINT, ALARM, RIBBON/PAPER, and
CLEANING indicators all light simultaneously. In
such an event, press the 1 ON/STANDBY switch
once to enter the standby state and then press the
switch again to turn the printer ON, and check that
there is no paper jam or the ink ribbon is not broken.
Also, if printing was partway through, cut off the
used part of the paper roll with a pair of scissors or
the like before using the printer.
Notes
STOP buttonStopper
1
Press the printer 1 ON/STANDBY switch to turn on
the power of the printer.
The 1 ON/STANDBY indicator lights and
initialization of the printer begins.
The PRINT, ALARM, RIBBON/PAPER, and
CLEANING indicators light simultaneously during
initialization of the printer, and go out when
initialization is complete.
2
Turn the computer on.
3
Using the computer, initiate a printing operation.
The PRINT indicator flashes while the image data is
being received, and then remains steadily lit while
printing is in progress.
Notes
• Do not place objects on the paper cover that will
obstruct printing. Doing so may result in damage.
• Although the paper being printed may come into
view in the paper outlet while printing is in
progress, do not touch the paper until printing is
completed. Doing so could result in misoperation.
• Do not allow more than 10 printouts to accumulate
on the paper cover. Leaving too many printouts on
the paper cover could cause a paper jam.
• Do not press the 1 ON/STANDBY switch to enter
the standby state while printing is in progress.
Doing so may cause a paper jam or the ink ribbon to
break.
Storing printed images
• Avoid storing printouts in a location subject to high
temperatures, high humidity, excessive dust or direct
sunlight. Such conditions could result in fading.
• Do not stick tape on a printout. Also, do not let printouts
come into contact with materials which contain
plasticizers, such as erasers or desk mats.
• Do not allow volatile organic solvents, such as alcohol,
to come into contact with printouts.
Cancelling continuous printing
Press the STOP button. Printing of the current item
finishes, and then the printer enters the ready state once the
printout is ejected.
When printing is disabled
The printer will not operate if the ALARM, RIBBON/
PAPER or CLEANING indicator is on. For details, see
“Explanation of Indicators” on page 23.
If the ink ribbon runs out while continuous
printing
The printer terminates the printing operation. Once the
new ink ribbon is loaded, the printing operation
automatically resumes and the remaining images are
printed.
Using the stopper
To prevent ejected printouts from falling off of the paper
cover, insert your finger in the depression on the edge of
the stopper and then flip the stopper up in the direction
indicated by the arrow in the diagram below.
Operation
Printing
17
When removing and then reloading a partially
used paper roll
If the paper roll is not tightly rolled, roll it up more tightly
before reloading it.
Note
When removing a partially used paper roll, be sure to place
Operation
the media tray on a stable surface before beginning.
If you drop the media tray while it contains a paper roll, it
could cause personal injury.
When removing and inserting the media tray, be sure
to use both hands, with one hand holding the handle
and the other hand supporting the media tray from the
bottom.
18
Printing
Miscellaneous
Precautions
Safety
malfunction. Also, if the printing pack is used in this
state, spots are likely to appear on the printout.
• To store a half-used printing pack, replace it in its
original packing and reseal the package. If possible, keep
the sealed printing pack in a cool, dark location. To
subsequently use the printing pack, place it, in its sealed
package, in a warm room for several hours. Doing so
prevents condensation from forming when the printing
pack is removed from its package.
• Operate the printer using the power source specified in
“Specifications” (page 21).
• Be careful not to damage the power cable by placing or
dropping heavy objects on it; it is dangerous to use the
unit with a damaged power cable.
• If you do not intend to use the printer for a long time,
press the 1 ON/STANDBY switch on the printer to
enter the standby state and then remove the power plug.
• Unplug the power cable by grasping the plug, not the
cable itself.
• Do not disassemble the unit. There is a danger of electric
shock from the internal parts.
• Be careful not to spill water or other liquids on the unit, or
to allow combustible or metallic material to enter the
cabinet. If used with foreign matter in the cabinet, the unit
is liable to fail, or present a risk of fire or electric shock.
• If the unit malfunctions or if a foreign body falls into the
cabinet, disconnect the power immediately and consult
your Sony service facility or your Sony dealer.
Installation
• Avoid placing the unit in a location subject to:
– mechanical vibration
– high humidity
– excessive dust
– direct or excessive sunlight
– extremely high or low temperatures
• Ventilation holes are provided on the back of the unit to
prevent the unit from overheating. Be careful not to
obstruct them with other objects or by covering the unit
with a cloth etc.
On condensation
• If the printer is subjected to wide and sudden changes in
temperature, such as when it is moved from a cold room
to a warm room or when it is left in a room with a heater
that tends to produce quantities of moisture,
condensation may form inside the printer. In such cases
the printer will probably not work properly, and may
even develop a fault if you persist in using it. If moisture
condensation forms, turn off the power and leave the
printer standing for at least one hour.
• If the printing pack is subjected to wide and sudden
changes in temperature, condensation may form on the
ink ribbon or paper inside. This will cause the printer to
On Transportation
When transporting the printer, be certain to first
remove all accessories, including the ink ribbon and
paper. Carrying the printer with accessories installed can
later cause the printer to malfunction. It is recommended
that the ink ribbon and paper roll be stored in their original
bags.
Cleaning
Note
Before you clean the printer, be sure to press the 1 ON/
STANDBY switch to enter the standby state and then
remove the power plug.
When the cabinet becomes dirty
Clean the cabinet, panel and controls with a soft dry cloth,
or a soft cloth lightly moistened with a mild detergent
solution.
Do not use any type of solvent, such as alcohol or benzene
or chemical cloth, which may damage the finish.
Cleaning the internals of the printer
If printouts begin to appear with lines or marks on them,
clean the internals of the printer according to the procedure
described below.
To maintain print quality, we recommend that you perform
regular cleaning once a month or once after every 10
printing packs used.
1
Make sure that the printer is not performing an
operation, and then pull out the media tray.
2
Confirm whether there is paper inside.
3
Remove the ink ribbon.
For details on how to remove the ink ribbon, see step
4 of “Replacing the Ink Ribbon and Paper” on
page 16.
Miscellaneous
Precautions
19
4
Load the cleaning ribbon.
For details on how to load the cleaning ribbon, see
steps 2 and 3 of “Loading the Ink Ribbon and Paper”
on page 13.
IC board
Note
If there is any slack in the cleaning ribbon after it is
placed in the tray, take up the slack by turning the
spool in the direction indicated by the arrow in the
following figure.
Miscellaneous
Ink Ribbon and Paper
Laminate Color Printing Pack UPC-R80MD
Contains two color ink ribbons and two rolls of paper (A4size width).
Laminate Color Printing Pack UPC-R81MD
Contains two color ink ribbons and two rolls of paper
(Letter size width).
Printable quantity
The number of printouts that can be made with a single set
of ink ribbon and paper is shown below.
Printing pack UPC-R80MD UPC-R81MD
Number of sheets 50 sheets 50 sheets
Print size A4 Letter
Notes
• Do not change the ink ribbon and paper roll when they
are only partially used. Doing so can cause problems.
The number of printouts indicated above is not
quarantined.
• When the ink ribbon is used up, replace both the ink
ribbon and the paper roll.
Direction to
turn spool
5
Insert the media tray into the printer.
When the printer finishes initializing, the
CLEANING indicator flashes and cleaning starts
automatically.
When cleaning is completed, the CLEANING
indicator turns off.
6
Make sure that the printer is not performing an
operation, and then pull out the media tray.
7
Remove the cleaning ribbon.
8
Load the ink ribbon.
9
Insert the media tray into the printer.
Notes
• Store the cleaning ribbon in a location without dust (such
as in a bag).
• Place the removed media tray on a stable surface when
loading and removing the cleaning ribbon.
• Dropping the media tray while paper is loaded may
result in an injury. When pulling out and inserting the
media tray, hold the handle part with one hand and
support the media tray from the bottom with the other
hand, while making sure both of your hands are securely
holding the media tray.
20
Ink Ribbon and Paper
Specifications
Power requirements
100 to 240 V AC, 50/60 Hz
Input current 3.4 to 1.4 A
Operating temperatures
5 °C to 35 °C (41 °F to 95 °F)
Operating humidity
20% to 80% (no condensation)
Operating pressure
700 hPa to 1,060 hPa
Storage and transport temperature
–20°C to +60°C (–4°F to +140°F)
Storage and transport humidity
20% to 80% (no condensation)
Storage and transport pressure
700 hPa to 1,060 hPa
Dimensions Approx. 317 × 425 × 207 mm (w × d × h)
Weight Approx. 11.5 kg
Printing system Dye transfer sublimation thermal printing
Thermal head 11.83 dot/mm, 2,560 dots (301 dpi)
Gradations 8-bit (256-level) processing each for
yellow, magenta, and cyan
Maximum print size
A4 size: 202 × 287 mm
Letter size: 208 × 269 mm
Picture elements
A4 size: 2,392 dots × 3,400 dots
Letter size: 2,464 dots × 3,192 dots
Printing time Approximately 76 seconds (A4 size)
Approximately 72 seconds (Letter size)
Interface Hi-Speed USB (USB 2.0)
Accessories supplied
Paper holder (pink) (1)
Paper holder (blue) (1)
Cleaning ribbon (1)
USB cable 1-824-211-41 (SONY) (1)
Before Using this Printer (1)
CD-ROM (1)
Software License Agreement (1)
Optional accessories
Ink ribbon/paper roll
Self-Laminating Color Printing Pack
UPC-R80MD
Self-Laminating Color Printing Pack
UPC-R81MD
Design and specifications are subject to change without
notice.
Medical Specifications
Protection against electric shock:
Class I
Protection against harmful ingress of
water:
Ordinary
Degree of safety in the presence of a
flammable anesthetic mixture with air
or with oxygen or nitrous oxide:
Not suitable for use in the presence of
a flammable anesthetic mixture with
air or with oxygen or nitrous oxide
Mode of operation:
Continuous
Notes
• Always verify that the unit is operating properly before use.
SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY
KIND INCLUDING, BUT NOT LIMITED TO,
COMPENSATION OR REIMBURSEMENT ON
ACCOUNT OF FAILURE TO PRINT CONTENT OF ANY
TYPE OR LOSS OF DATA DUE TO FAILURE OF THIS
UNIT OR ITS PRINTING MEDIA, ASSOCIATED
SOFTWARE, EXTERNAL STORAGE, OR OTHER
EXTERNAL DEVICE.
• SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY
KIND INCLUDING, BUT NOT LIMITED TO,
COMPENSATION OR REIMBURSEMENT ON
ACCOUNT OF THE LOSS OF PRESENT OR
PROSPECTIVE PROFITS DUE TO FAILURE OF THIS
UNIT, EITHER DURING THE WARRANTY PERIOD OR
AFTER EXPIRATION OF THE WARRANTY, OR FOR
ANY OTHER REASON WHATSOEVER.
About the Self-Laminating Color Printing Pack (UPC-R80MD/R81MD)
Caution
When you dispose of the unit or accessories, you must
obey the laws in the relative area or country and the
regulations in the relative hospital.
For the customers in Europe
The manufacturer of this product is Sony Corporation, 17-1 Konan, Minato-ku, Tokyo, Japan.
The Authorized Representative for EMC, Medical devices,
and product safety is Sony Deutschland GmbH,
Hedelfinger Strasse 61, 70327 Stuttgart, Germany.
TEL: (0)711 5858 0 FAX: (0)711 5858 235
Precautions
• Store unopened paper rolls in a cool dark place.
• Open paper rolls only when ready to use.
• Please refer to the printer’s instruction manual about
how to load the paper roll.
• Promptly load the paper roll into the tray and place into
the printer.
• This paper roll is specifically designed for Sony printers.
Do not use with printers from other manufacturers.
Miscellaneous
Specifications
21
Troubleshooting
If a problem appears, check the following troubleshooting
guide first and perform whatever action is necessary to
solve the problem. If the problem persists, turn off the
printer and consult with your Sony dealer.
Symptom Possible causes and remedies
The printer does not
print even though
images are being sent
from the computer.
The printer does not
print.
Miscellaneous
The paper roll cannot
be loaded in the
media tray.
The paper does not
feed.
The print area is
printed offset.
There are marks and
stripes on the print
side.
• The printer is in the standby state (the
1 ON/STANDBY indicator is not lit).
t Press the 1 ON/STANDBY switch.
• The printer is not connected properly.
t Check the connections (page 10).
• An indicator on the printer is
displaying an error status.
tRefer to “Explanation of Indicators”
on page 23 and take the appropriate
action.
• The paper roll is being loaded with the
colors of the paper holders and the
colors on the media tray incorrectly
matched.
t Load the paper roll so that the
colors of the paper holders and the
colors on the media tray match
(page 15).
• The paper roll is loaded with the colors
of the paper holders and the colors of
the labels affixed to the paper roll
incorrectly matched.
t Load the paper roll so that the
colors of the paper holders and
colors of the labels affixed to the
paper roll match (page 14).
• The paper roll is loaded with the left
and right reversed (when the paper roll
has been reloaded).
t Load the paper roll in the proper
direction (page 15).
• The paper holder selector does not
match the size of the paper roll.
t Set the selector properly (page 13).
• The label affixed to the paper roll has
not been peeled off.
t Peel the label off properly
(page 15).
• The paper roll is wound to loosely.
t Rewind the paper roll and then load
it (page 18).
• The leading edge of the paper roll is
folded.
t Cut off the folded part so that the
paper becomes straight (page 24).
• The paper holder selector does not
match the size of the paper roll.
tSet the selector properly (page 13).
• The thermal head is dirty.
t Perform the cleaning operation
(page 19).
Symptom Possible causes and remedies
The media tray
cannot be opened.
The fan turns when
the printer is in the
ready state.
• The power may have been turned off
during the printing operation.
tPress the 1 ON/STANDBY switch
to turn on the power of the printer
and initialize the printer.
• The printer may not have been able to
recover from an error.
tPress the 1 ON/STANDBY switch
to enter the standby state and then
press the 1 ON/STANDBY switch
again to turn on the power. If the
media tray still cannot be opened,
press the 1 ON/STANDBY switch
to enter the standby state and then
disconnect the power cord and
contact your dealer.
• The printer is performing temperature
control. This is not a malfunction.
22
Troubleshooting
Explanation of Indicators
The meanings of the indicators on the printer when they
are on or flashing are described below.
Indicator Status Possible causes and remedies
1 ON/
STANDBY
(green)
CLEANING
(orange)
RIBBON/
PA PE R
(orange)
ALARM
(orange)
RIBBON/
PA PE R ,
ALARM
PRINT
(green)
On The printer is turned on.
Flashing The printer is entering the standby
On The cleaning ribbon is loaded.
Flashing Cleaning in progress.
On One of the following causes.
1)
On One of the following causes.
On One of the following causes.
1)
On Printing is in progress.
Flashing Image data is being received.
Flashing
slowly
state.
tRemove the cleaning ribbon.
• A paper roll has not been loaded.
t Load a paper roll (page 14).
• An ink ribbon has not been loaded.
tLoad an ink ribbon (page 13).
• The ink ribbon has been used up.
tLoad a new ink ribbon and paper
roll (page 16).
• A ribbon error has occurred.
tCheck that an ink ribbon has
been loaded properly.
• The paper roll is the wrong size.
tSet the paper holder selector
properly (page 13).
• The media tray is not closed.
tClose the media tray properly.
• A paper jam has occurred in the
printer.
tRemove the jammed paper
(page 24).
• The paper outlet is full of printouts.
tRemove the printouts that are
blocking the paper outlet.
• The paper roll has run out.
tLoad a new ink ribbon and paper
roll (page 16).
• A paper feed error has occurred.
tCheck the ink ribbon and paper
roll.
• A paper eject error has occurred.
tCheck the ink ribbon and paper
roll.
The printer is waiting until the thermal
head reaches a temperature at which
printing is possible. Once that
temperature is reached, the PRINT
indicator will light.
Indicator Status Possible causes and remedies
All of
CLEANING,
RIBBON/
PA PE R,
ALARM,
and PRINT
1)
During continuous printing, the PRINT indicator lights at the
same time if there are still images remaining.
On • The printer is initializing.
tAfter pressing the 1 ON/
STANDBY switch to turn on the
printer, this indicator remains lit
while the printer is initializing.
Wait until initialization is
complete.
• The media tray was opened during
printing.
tPress the 1 ON/STANDBY
switch to enter the standby state,
press the 1 ON/STANDBY
switch again to turn on the
power, and then check the ink
ribbon and paper roll.
• A serious failure has occurred.
tPress the 1 ON/STANDBY
switch to enter the standby state,
and then press the 1 ON/
STANDBY switch again to turn
on the power. If the printer is still
unable to recover from the
failure, press the 1 ON/
STANDBY switch to enter the
standby state and then
disconnect the power cord and
contact your dealer.
Miscellaneous
Explanation of Indicators
23
If a paper jam occurs
While the printer is printing, if the ALARM indicator
lights and any of the following messages appears on the
computer monitor, it is possible that a paper jam has
occurred in the printer:
“A paper jam has occurred. Remove the jammed paper.”
“A paper jam has occurred. Printing has stopped. Remove
the jammed paper and then resume printing.”
“There is a problem with a motor or a sensor. Printing has
stopped. Turn the printer off and then back on again, and
then resume printing.”
If a paper jam has occurred, follow the procedure
described below to check the status of the paper roll.
1
Make sure that the printer is not performing an
Miscellaneous
operation, and then pull out the media tray.
Lock released
If there is no printing on the paper
Make sure that the leading edge of the paper is not
creased or wrinkled.
If the leading edge is creased or the paper is wrinkled,
cut off the leading edge or wrinkled portion with a
pair of scissors or the like.
3
Tighten any looseness in the paper roll (page 18), and
close the media tray cover until it snaps into place.
4
Insert the media tray into the printer.
Note
If the media tray does not pull out, do not force it out.
Press the 1 ON/STANDBY switch to enter the
standby state, and then press the switch again to turn
the printer ON. Try pulling the media tray again after
the printer finishes initializing.
2
Open the media tray cover, check whether there is
printing on the paper, and cut the paper.
Cut the paper as follows.
If there is printing on the paper
Cut off the printed portion with a pair of scissors.
To the printer
Notes
• When removing the paper roll, be sure to place the media
tray on a stable surface before beginning.
• If you drop the media tray while it contains a paper roll,
it could cause personal injury. When removing and
inserting the media tray, be sure to use both hands, with
one hand holding the handle and the other hand
supporting the media tray from the bottom.
• When cutting the paper roll, be sure to cut so that the
leading edge of the paper is straight. Loading the paper
into the printer with the leading edge cut as follows may
result in damage to the printer.
24
If a paper jam occurs
Sony Corporation
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