The model and the serial numbers are
located at the bottom of the unit. Record
the serial number in the space provided
below. Refer to these numbers
whenever you call upon your Sony
dealer regarding this product.
Model No. SPP-M920
Serial No.
_________________
IMPORTANT
SAFETY
INSTRUCTIONS
When using your telephone equipment, basic
safety precautions should always be followed to
reduce the risk of fire, electric shock and injury
to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked
on the product.
3. Unplug this product from the wall outlet
before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this product near water, for
example, near a bath tub, wash bowl, kitchen
sink, or laundry tub, in a wet basement, or
near a swimming pool.
5. Do not place this product on an unstable cart,
stand, or table. The product may fall,
causing serious damage to the product.
6. Slots and openings in the cabinet and the
back or bottom are provided for ventilation.
To protect it from overheating, these
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on the bed, sofa, rug, or
other similar surface. This product should
never be placed near or over a radiator or
heat register. This product should not be
placed in a built-in installation unless proper
ventilation is provided.
7. This product should be operated only from
the type of power source indicated on the
marking label. If you are not sure of the type
of power supply to your home, consult your
dealer or local power company.
8. Do not allow anything to rest on the power
cord. Do not locate this product where the
cord will be abused by persons walking on it.
9. Do not overload wall outlets and extension
cords as this can result in the risk of fire or
electric shock.
10. Never push objects of anv kind into this
product through cabinet slots as they mav
touch dangerous voltage points or short out
parts that could result in a risk of fire or
electric shock. Never spill liquid of anv kind
on the product.
11. To reduce the risk of electric shock, do not
disassemble this product, but take it to a
qualified service personnel when some
service or repair work is required. Opening
or removing covers may expose you to
dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the
appliance is subsequently used.
12. Unplug this product from the wall outlet and
refer servicing to qualified service personnel
under the following conditions:
A. When the power cord or plug is damaged
or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or
water.
D. If the product does not operate normally
by following the operating instructions.
Adjust only those controls that are
covered by the operating instructions
because improper adjustment of other
controls may result in damage and will
often require extensive work by a
qualified technician to restore the product
to normal operation.
E. If the product has been dropped or the
cabinet has been damaged.
F. If the product exhibits a distinct change in
performance.
13. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric shock
from lightning.
14. Do not use the telephone to report a gas leak
in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
To reduce the risk of fire or injurv’ to persons b\'
battery, read and follow these instructions.
1. Use only the following type and size battery’
pack; Sony BP-T23.
2. Do not dispose of the battery pack in a fire.
The cell may explode. Check with local
codes for possible special disposal
instructions.
3. Do not open or mutilate the-battery pack.
Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be
toxic if swallowed.
4. Exercise care in handling battery pack in
order not to short the battery with
conducting materials such as rings, bracelets,
and keys. The battery or conductor may
overheat and cause burns.
5. Charge the battery pack provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in the instruction
manual provided for this product.
6. Observe proper polarity orientation between
the battery^ pack and battery charger.
7. Do not mix old and new batteries in this
product.
8. Do not mix batteries of different sizes or from
different manufacturers in this product.
INFORMATION FOR
GENERAL TELEPHONES .
1. This equipment complies with Part 68 of the
FCC rules. On the bottom of this equipment
is a label that contains, among other
information, the FCC registration number
and ringer equivalence number (REN) for
this equipment. If requested, this
information must be provided to the
telephone company.
2. The applicable registration jacks (connectors)
USOC-RJ11C/RJ14C are used for this
equipment.
3. This equipment is designed to be connected
to the telephone network or premises wiring
using a compatible modular jack which is
Part 68 compliant.
The FCC compliant telephone cord and
modular plug is provided w'ith this
equipment,
4. The REN is used to determine the quantity of
devices which mav be connected to the
telephone line. Excessive RENs on the
telephone lino mav result in the devices not
ringing in response to an incoming call. In
most, but not all areas, the sum of the RENs
should not exceed five (5.0). To be certain of
the number of devices that may be connected
to a line, as determined by the total RENs,
contact the local telephone company.
5. If your equipment (SPP-M920) causes harm
to the telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service mav be
required. But if advance notice isn't
practical, the telephone company will notify
the customer as soon as possible. Also, you
will be advised of your right to file a ■
complaint with the FCC if you believe it is
necessary.
6. The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary'
modifications to maintain uninterrupted
service.
7. If trouble is experienced with this equipment
(SPP-M920), for repair or warranty
information, please contact Sony
Telecommunications Helpline: Tel 1-800-222-
7669. If the equipment is causing harm to
the telephone network, the telephone
company may request that you disconnect
the equipment until the problem is resolved.
8. All repairs will be performed in an
authorized Sony service station.
9. This equipment cannot be used to party lines
or coin lines.
10. This equipment is hearing aid compatible.
If your telephone is equipped
with automatic dialers
When programming emergency numbers and
(or) making test calls to emergency numbers:
1. Remain on the line and briefly explain to
the dispatcher the reason for the call.
2. Perform such activities in the off-peak
hours, such as early morning or late
evenings.
Caution
You are cautioned that anv changes or
modifications not expressiv approved in this
manual could void vour authoritv to operate this
equipment.
Important Notice
Warning: This telephone operates as a radio
transmitter. Conversations over this cordless
telephone may be heard by others on radios
within the area of its range of transmission.
Note
This equipment has been tested and found to
complv with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio /
TV technician for help.
Table of contents
Getting Started
6 Read this first
7 Step 1: Checking the package
contents
8 Step 2: Setting up the base
phone
12 Step 3; Preparing the battery
pack for the handset
Basics
14 Making calls
15 Redialing
15 Screen displays
16 Receiving calls
16 Receiving calls on the handset
17 Receiving calls on the base
phone
18 Changing the ringer type
Advanced Features
19
speed dialing
19
Storing phone numbers
20
To store a number to be dialed
via Private Branch Exchange
(PBX)
20
To change a stored number
20
Making calls with speed dialing
21Deleting stored number(s)
22 Talking between the phones
(intercom)
22To talk from the handset to the
base phone
22
To talk from the base phone to
the handset
23 Switching the phone during a
call
23 From the base phone to the
handset
23 From the handset to the base
phone
24 Conference calls
24 Making a call while talking on
. the other line
24 Receiving a call while talking on
the other line
25 Caller ID service
25 When you receive a call
26 If an error is detected with
Caller ID
27 Viewing the Caller ID list
28 If the entire name of the caller is
not shown on the display
28 To check the time and day a call
was made
29 Using Caller ID with call
waiting service
30
Erasing data from the Caller ID
list
31
Using the Caller ID list
Additional Infonnation
32
Mounting the base phone on a
wall
33
Notes on power sources
33
Maintenance
34
Troubleshooting
36
Specifications
37
Index
Table of contents
Getting Started
Read this first
Before you use your phone, you must set it up properly.
Step 1 (page 7)
First, unpack the phone and the supplied
accessories.
Step 2 (pages 8 to 11)
Next, you need to do three things to set
up the base phone, including finding
the best location for fhe base phone.
Step 3 (pages 12 to 13)
Finally, you need fo inserf fhe
baftery pack info fhe handsef and
charge it.
That's it!
Handset
About the cordless telephone
This model is equipped with an automatic digital security system with
16.8 million codes.
Only a handset that has this unique security code can make calls
through the base phone. This system prevents the possibility of other
cordless telephone handsets making calls through your base phone.
Getting Started
step 1
Checking the package contents
Make sure you have received the following items in the package.
If anything is missing, contact your local Sony dealer.
Base phone
0
a
1
tt
3.
ID
a
Telephone line cords (3) Screws (2) AC power adaptor (AC-T58)
DirectoryRechargeable battery
pack (BP-T23)
(The shape of some of the accessories may differ from the illustrations,
but the performance is identical.)
Wall bracket for
base phone
Getting Started
I 7®
step 2
Setting up the base phone
Do the following:
• Choose the best location
• Connect the base phone
• Choose the dialing mode
Choose the best location
- Where you place the base phone affects the reception quality of the
handset.
Away from television
sets and other
electronic equipment
-Away from noise sources such as a window
by a street with heavy traffic
Away from heat sources, such as radiators,
airducts, and sunlight
Away from a microwave
oven
Away from excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
Away from a personal
computer
Near a central location
and on a level surface
CAUTION: The cordless telephone operates at a frequency that may cause interference to
nearby TVs and VCRs; the base phone should not be placed near or on top of a
TV or VCR; and, if interference is experienced, moving the cordless telephone
farther away from the-TV or VCR will often reduce or eliminate the interference.
Getting Started
Away from another
cordless telephone
Connect the base phone
If you want to hang the base phone on the wall, mount the wall
bracket first (see page 32).
To connect the base phone to a single outlet
having two lines
Use this hook to secure the power cord
I
i
l/l
I
Raise the antenna vertically.
Getting Started 9'
continued
step 2: Setting up the base phone (continued)
To connect the base phone to two separate
outlets
Use this hook to secure the power cord
10™ I Getting Started
Raise the antenna vertically.
Notes
• Use only the supplied AC-T58 AC power adaptor. Do
not use any other AC power adaptor.
• Connect the AC power adaptor to a continuous power
supply.
• Place the base phone close to the AC outlet so that
you can unplug the AC power adaptor easily.
Polarity of the plug
Tips
If your telephone outlet isn't modular, contact your
telephone service company for assistance.
If you have two phone lines on a single jack with the
first phone line connected to the center pair of wires,
and need to connect the second phone line (outer pair
of wires), contact your telephone company for
rewiring.
Modular
Center pair
Choose the dialing mode
For the telephone to v\'ork properly, select the appropriate dialing
mode (tone or pulse).
DIAL MODE switch
□
O
A
5'
(Q
W)
r*
SI
<s
a
If you aren't sure of your dialing system
Make a trial call with the DIAL MODE switch set to TONE.
If the call connects, leave the switch as is; otherwise, set to PULSE.
Getting Started 111'
step 3
Preparing the battery pack for the
handset
Insert the battery pack into the handset and charge it using the base
phone.
Charge the battery pack
1 Slide open the battery
compartment lid of the handset.
Insert the battery pack (with
contacts facing down) into the
battery compartment.
12'^" Getting Started
Replace the battery
compartment lid.
Place the handset on the base
phone.
The CHARGE lamp on the base
phone lights up when the
handset is properly seated on
the charge terminals of the base
phone. Charge the battery pack
for more than 8 hours to ensure
that the battery is fully charged.
Battery duration
A fully charged battery pack lasts for approximately:
• 7 hours when you use the handset continuously.
• 7 days when the handset is not in use (less during out-of-range).
When the battery pack needs charging:
• The phone will beep when it is activated.
• The display will change to "LOW BATTERY."
(O
a
«
ft
MM
3
VI
ST
Notes
• The battery pack will gradually discharge over a long period of time, even if
not in use.
• The Caller ID list, speed dial numbers and the security code wilt be retained
even during loss of battery or AC power.
Battery for the base phone
A spare battery can be purchased and installed in the base phone. This
battery serves as a ready standby for the handset and, if needed, will
provide operational backup for the base phone in the case of a power
failure. Calls, except speakerphone and caller ID with call waiting, will
still be able to be placed and received without interruption for up to
battery pack is installed in the base phone and charging.
• A battery pack can be charged in the base phone, but not as quickly as when
installed in the handset. A full charge of the second battery will require about
24 hours when charged in the base phone.
When to purchase a new battery pack
If the battery lasts only a few minutes even after 8 hours of charging,
the usable life of the battery has expired and needs replacement.
Contact your local Sony authorized dealer or service center, and ask
for Sony BP-T23 rechargeable battery pack.
Press ( LINE 1 ) or ( LINE 2) and
wait until the line icon — is
displayed and you hear a dial
tone.
If you hear beeps, move closer
fo fhe base phone.
Dial the phone number.
The line indication (Q or B)
will follow the number.
(You can also dial the number
before pressing (LINE 1) or
<o
( LINE 2).)
Note
You can insert a two second pause in the
dial string by pressing ( hold/pause).
CINTERCOMPEL)
Additional tasks
To
Put calls on hold
Switch to tone dialing
temporarily
Clear a number or the
entire display in pre-dial
Adjust the volume
Make a call on the other
line
Basics
When you're done talking,
ress (OFF) or replace the
E
andset on the base phone.
Do this
Press ( HOLD/PAUSE ) to place all calls on hold.
Press (LINE 1 ) or ( LINE 2 ) to cancel hold on just one line.
Press ( *TONE) after you're cormected.
The line will remain in tone dialing until disconnected.
Press ( INTEHCOM/DEL) for more than one second to delete
the last digit entered. Press and hold ( CONF/CLEAR) for
more than one second to clear the entire display.
Press VOL -F/- until the desired level is reached.
Place the current call on holcfbv pressing (HOLD/PAUSE).
Press ( LINE 1 ) or ( LINE 2), whichever is not in use.
Dial thè newTmmber. (See page 24 for conference calls.)
Redialing
1 Press (LINE 1) or CLINE 2) and wait until the line icon — is
displayed and you hear a dial tone.
2 Press (REDIAL) to redial the number last dialed.
Note
You can press ( REDIAL) first to display the number and then press (LINE 1 ) or
( LINE 2) to dial it.
Screen displays
When you place a call on hold:
D ON HOLD
When you adjust the volume:
VOLUME ..Il
_______
When a line is accessed by
the base phone:
When the handset is out of
range of the base phone:
CHANNEL
BASE^N B
when you select a line
without any digits entered:
HANDSET ON
SEARCHING...
When the handset reacquires
the base phone:
FOUND
CHANNEL X
When another extention
is off hook:
EXT. ON B
Notes
• "EXT. ON" will remain for a while even when another extension is on the
hook.
• The line icon — will blink while on hold.
When you select a line, the
line icon — will appear:
a
fit
.
«A
II
Basics 1
Receiving calls
Receiving calls on the handset
1
when you hear the phone ring:
• Extend the antenna.
• Press (LINE 1) or (LINE2),
whichever line is ringing.
When you're done talking,
press (OFF) or replace the
handset on the base phone.
Additional tasks
To
Put calls on hold
Switch to another call*
on the same line
("call waiting" service)
Activate backlighting
without answering the call
* You need to subscribe to this service with your telephone company.
Note
During ringing, the line icon — will appear on the display.
16^' Basics
Do this
Press Thold/pause) to place all calls Cline 1. line 2. conference! on
hold.
Press Tune1 ) or C line2) to cancel hold on just one line.
Press ( HOLD/PAUSE) aeain to cancel hold on all lines.
Press the LINE button for the current call to "FLASH" to the new
caller.
Press the LINE button again to return to the previous call.
Press either of the volume keys.
An incoming call or page will also activate backlighting.
Receiving calls on the base phone
1
when you hear the phone ring,
press CuHlD or (LINE2),
whichever LINE lamp is
flashing.
When you're done talking,
press (OFF).
The LINE lamp goes off.
Additional tasks
To
Put calls on hold
Switch to another call*
on the same line
("call waiting" service)
Adjust the volume
Mute all callsPress CMUTE) to disable the base phone microphone.
Turn the ringer on/off
• You need to subscribe to this service with your telephone company.
To obtain the best speakerphone performance
• You may not be able to hear the other party's voice in a noisy place.
Therefore, use the speaker phone in a quiet room.
• Do not bring your hand or other objects too close to the microphone or you
will hear a shrill noise ("feedback").
• When the speaker volume is loud, or the telephone has been placed close to a
wall, you may find that the volume drops suddenly. This is due to a circuit in
the telephone designed to protect against feedback. In such cases, lower the
speaker volume slightly.
Note
The LINE lamp will also blink slowly when the handset or another extension is
in use.
Do this
Press (HOLD) to place all calls Mine 1. line 2. conference! on hold.
The line lamp blinks.
Press (LINE 1) or (LINE 2) to cancel hold on just one line.
Press the LINE button for fhe current call to "FLASH" to the new
caller.
Press the LINE button again to return to the previous call.
Press (VOLUME +/-) until the desired level is reached.
The MUTE lamp lights up.
Press (MUTE) again to cancel.
Activate the ringer for line 1 (LI RINGER) or line 2 (L2 RINGER) of
the base phone by setting the switches on the side of the base phone
to "ON" (ring) or "OFF" (silent).
n
fii
If
Basics I 17®
Changing the ringer type
You can change the ringer type of the handset.
1Press (SPEED DIAt7PGM) for
more than one second.
Press (W).
The phone will prompt you to
select "HANDSET" or "BASE."
Press (3!) to select the handset
or CD to select the base phone.
The phone will prompt you to
select line 1 or line 2.
Press CD to select line 1 or (D
to select line 2.
Press CD, CD, CD, or CD to
select a ringer type, or CD
(handset only) to turn the ringer
off.
Press (OFF) or
(SPEED DIAtVPGM) to exit.
Note
To turn off the base ringer, set the switches on the side of the base phone.
18“ I Basics
Advanced Features
Speed dialing
You can dial with the touch of a few keys by storing phone numbers
on dialing keys.
Storing phone numbers
With the handset off, enter the
number that you wish to store
(up to 20 digits).
Press and hold (SPEED DIAL/PGM)
for more than one second.
The display will change to
"PROGRAM LOCATION."
PROGRAM
LOCATION
Enter the two digit (® Q3 to
CD CD) memory location where
the number is to be stored.
The unit will store the number
and sound a confirmation tone.
If programming is unsuccessful,
the display will change to
"PROGRAMMING
INCOMPLETE."
PROGRAMMING
INCOMPLETE
Notes •
• In step 1, you can press ( redial) to recall the previous number dialed.
• If you press (SPEED DIAtyPGM~) and the two digit memory location without
entering a number to store, the previously stored number will be erased.
• Do not allow more than 30 seconds to elapse between each step of the
procedure.
Tips
• If you enter a wrong number, press (OFF), then start from the beginning.
• You can't receive calls while you are storing numbers.
• Press (HOLD/PAUSE) to insert a two second pause in the dialing string.
continued
Advanced Features
>
a.
<
a>
3
ft
16
Q.
at
(/)
19"
Speed Dialing (continued)
To store a number to be dialed via Private
Branch Exchange (PBX)
Before entering a phone number in Step 1:
1 Enter the outside line access digit (e.g., CE))-
2 Press ( HOLD/PAUSE) to enter a pause.
To change a stored number
Store the new number as described on the previous page. The new
information will overwrite the old.
Making calls with speed dialing
1 Press (LINE 1) or (LINE 2) and wait until the line icon — is
displayed and you hear a dial tone.
2 Press (SPEED DIALVPGM).
The display will change to "SPEED DIAL LOCATION
SPEED DIAL
LOCATION I
_________
3 Enter the desired speed dialing number ((p) QD to (E) (E) )•
The phone number stored in the speed dialing number will
be displayed and dialed.
Note
You can choose the speed dialing number before pressing ( line1) or (LINE 2).
20™ Advanced Features
Deleting stored number(s)
With the handset off, press (SPEED DlALyPGM~).
1
The display will change to "SPEED DIAL LOCATION
2
Enter speed dialing number (I® (T) to @ ®) you wish to
_________
delete.
Press and hold (INTERCOM/DEL) for more than one second.
3
The display will change to "LOCATION XX DELETED."
LOCATION XX
DELETED
4 Press (OFF) to finish.
Notes
In step 2, you can choose the speed dialing nun^ber by pressing A(*tonC) or
▼ (5) to scroll through the speed dial location.
In step 3, you can clear all the speed dialing by pressing and holding
( CONf;clear3 lor more than one second.
>
a
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u
3
ft
n
a
a
u
r*
c
ft
(D
M
Advanced Features 2V
Talking between the phones
(intercom)
To talk from the handset to the base phone
Press CiNTERCOM/DELy
1
The INTERCOM lamp on the
base phone lights up.
After the base phone rings
once, you will be connected
automatically. When a person at
the base phone answers, you can
talk.
When you're done talking, press
(OFF).
To talk from the base phone to the handset
Note
The call to the handset will stop automatically after 5 rings.
22™ Advanced Features
1Press (INTERCOM).
The handset rings. When a
person at the handset presses
(INTERCOM/DEL), you will be
connected. The INTERCOM
lamp on the base phone lights
up.
When you're done talking,
press (OFF).
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