Sony SPP-M502 User Manual [en, es]

SONY.
3-864-216-11 (2)
2-Line Cordless
Telephone
Operating Instructions Manual de instrucciones
5PP-M502
03

Owner's Record

The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever vou call upon vour Sony dealer regarding this product.
Model No. Serial No.
SPP-M502
IMPORTANT
SAFETY
INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
b. Slots and openings in the cabinet and
the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service personnel when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls
may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone {other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
CAUTION:
To reduce the risk of fire or injury to persons by battery, read and follow these instructions.
1. Use only the following type and size battery pack Sony BP-T16.
2. Do not dispose of the batteries in a fire.
The cell may explode. Check with local codes for possible special disposal instructions.
3. Do not open or mutilate the batteries.
Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in order
not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause bums.
5. Charge the battery pack provided with or
identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual provided for this product.
6. Observe proper polarity orientation between
the battery pack and battery charger.

INFORMATION FOR GENERAL TELEPHONES

1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
2. The applicable registration jack (connector) USOC-RJ11C/RI14C IS used for this equipment.
3. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant.
The FCC compliant telephone cord and modular plug i.s provided with this
equipment.
4. The REN is used to determine the quantity of
devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
5. If your equipment (SPP-M502) causes harm to
the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
6. The telephone company may make changes in
its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
7. If trouble is experienced with this equipment
(SPP-M502), for repair or warranty information, please contact Sony Direct Response Center; Tel 1-800-222-7669. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
8. All repairs will be performed in an authorized Sony service station.
9. This equipment cannot be used to party lines or coin lines.
10. This equipment is hearing aid compatible.

If your telephone is equipped with automatic dialers

When programming emergency numbers and (or) making test calk to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call.
2. Perform such activities in the off-peak
hours, such as early morning or late evenings.

Caution

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna. — Increase the separation between the
equipment and receiver.
— Connect the equipment into an outlet on a
circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio-
TV technician for help.
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Table of contents

Getting Started
6 Read this first 7 Step 1: Checking the package
contents
Step 2; Setting up the base phone
8
Step 3: Preparing the battery
12

Basics

14 Making calls

16 Redialing 16 Making another call while
talking

17 Receiving calls

19 Receiving a call while talking

Advanced Features

20 Speed diahng
20 Storing phone numbers on
the handset
21 Storing phone numbers on
the base phone
22 Making calls with speed
dialing
23 Switching the phones during a
call
23 To switch from the base
phone to the handset
24 To switch from the handset
to the base phone
25 Talking between the handset and
the base phone (Intercom)
25 To talk from the handset to
the base phone
25 To talk from the base phone
to the handset
26 Receiving a call while using
27
27
28 To transfer from the handset
29 Having a conference call 29 Making another call while
30 Receiving a call while talking 31 Switching conference from
31 Switching conference from
31 To join on the base phone
31 To join on the handset while
31 To join three-way conference
the intercom
Transferring a call
To transfer from the base phone to the handset
to the base phone
talking
the handset to the base phone
the base phone to the handset
while the handset is talking on one line
the base phone is talking on one line
(four-way conference)
Additional Information
32 Resetting the digital security code
33 Mounting the base phone on a
wall
34 Notes on power sources/
Maintenance
35 Troubleshooting
37 Specifications

38 Index

Table of contents 5^'

Getting Started

Read this first

Before you use your phone, you must first set it up. Here is a quick way to set up your phone: Step 1, 2 and 3.

Step 1 (page 7)

First, unpack the phone and the supplied accessories.

Step 2 (page 8 to 11)

Next, you need to do three things to set up the base phone, including finding the best location for the base phone.
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Step 3 (page 12 to 13)
Finally, insert the battery pack into the handset and charge it for more than 12 hours.
Handset

About the digital security code

This cordless telephone uses a digital security code to provide protection against unintentional access to your base phone. This security code blocks other cordless handsets to make calls through your base phone. A random security code will be assigned automatically between your base phone and handset when you charge the battery pack for the first time. If you want to reset the digital security code, see page 32.
Getting Started
ThaVs it!
step 1

Checking the package contents

Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer.
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AC power adaptor (AC-T48)
Telephone line cords (3)
Rechargeable battery pack (BP-T16)
Base phone
Handset
Wall bracket/stand for base phone
SPEED DIALING
Directories (2)
Getting Started I 7™
step 2

Setting up the base phone

Do the following steps:
• Choose the best location
• Connect the base phone
• Choose the dialing mode

Choosing the best location

Where you place the base phone affects the reception quality of the
handset. . . ...
------------
Away from noise sources, such as a window by
a street with heavy traffic
Away from ----------­television sets and other electronic equipment
Near a central location
and on a level surface
CAUTION: The cordless telephone operates at a frequency that may cause interference to
gm
Getting Started
nearby TVs and VCRs: the base phone should not be placed near or on top of a
TV or VCR; and if interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Away from heat sources, such as radiators, airducts, and sunlight
Away from a microwave oven
Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock
Away from a personal computer
Away from another cordless telephone

Connecting the base phone

If you want to hang the base phone on the wall, see page 33.

To connect the base phone to a single outlet having two lines

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To an AC outlet
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2 AC power adaptor (supplied) .
To the telephone outlet
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Tip
When you connect the base phone to a single outlet having two lines, you can connect a computer or FAX to the "L2/DATA" jack.
To a single outlet having two lines
Note
If you connect the base phone to single outlet having one line, you cannot connect computer or FAX to the ''L2/DATA" jack.
1 Telephone line cord (supplied)
1
Connect the telephone line cord to the "LI /LI +L2" jack, and to a telephone outlet.
2
Connect the AC power adaptor to the "DC IN 9V" jack, and to an AC outlet.
Fully extend the antenna. Make
3
sure it points towards the ceiling.
continued
Getting Started 9^"

step 2: Setting up the base phone (continued)

Notes
• Use only the supplied AC-T48 AC power adaptor. Do not use any other AC power adaptor.
• Connect the AC power adaptor to a continuous power supply.
• Place the base phone close to the AC outlet so that you can easily unplug the AC power adaptor.
Tips
• If your telephone outlet is not modular, contact your telephone service company for assistance.
• LI is the first phone line connected to center pair of wires. L2 is the second phone line connected to outer pair of wires.

To connect the base phone to two separate outlets

4'^ 3
To an AC outlet
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2 AC power adaptor (supplied)
To the telephone outlets
O
Line 1
Telephone line cord (supplied)
To "L1/L1+L2"
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Line 2
Telephone line cord (supplied)
Connect the telephone line cords to the
1
"L1/L1+L2" and "L2/DATA" jacks and to the
telephone outlets.
Polarity of the plug
Modular
LI
L2
To "L2/DATA"
10^" Getting started
Connect the AC power adaptor to the
2
"DC IN 9V" jack and to an AC outlet.
Fully extend the antenna. Make sure it points
3
towards the ceiling.

To tilt the phone

If you want to tilt the phone, attach the supplied wall bracket to the bottom of the base phone as illustrated to use it as a stand.
Align the A marks.
Tip
To remove the wall bracket, press in the upper tab.

Choosing the dialing mode

For the telephone to work properly, select an appropriate dialing mode (tone or pulse).
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DIAL MODE switch
Depending on your dialing system, set the DIAL MODE switch as follows:
If your dialing system is
Tone
Pulse
Set the switch to
TONE
PULSE

If you are not sure of your dialing system

Make a trial call with the DIAL MODE switch set to TONE. If the call connects, leave the switch as it is; otherwise, set to PULSE.
Getting Started 11
step 3

Preparing the battery pack

Insert the battery pack into the handset, then place the handset on the base phone.
1
SJide open the battery compartment lid of the handset.
^2
^4
Connect the battery connector with correct polarity (black and red cords).
Insert the battery pack. Then close the lid.
Place the handset on the base phone. The CHARGE lamp lights up when the handset is properly seated on the charge terminals of the base phone. Charge the battery pack for more than 12 hours so that the battery is fully charged.
12^'“ Getting Started

Battery duration

A fully charged battery pack lasts for about:
• 6 hours when you use the handset continuously.
• 14 days when the handset is in standby mode.
Battery life may vary depending on usage condition and ambient temperature.

Notes

• The battery pack will gradually discharge over a long period of time, even when not in use.
• The CHARGE lamp of the base phone is always lighted when the handset is placed on the base phone, even if the battery pack has been fully charged.
• To obtain the best handset performance, place the handset on the base phone for charging after several calls.
• If you leave the battery pack in the handset without charging it, the battery pack will be completely discharged. It may require several times of charging to recover to its full capacity.

When to purchase a new battery pack

If the battery lasts only a few minutes even after 12 hours of charging,
the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for a Sony BP-T16 rechargeable battery pack.
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Getting Slartf-f! 13'

Basics

Making calls

1
Pick up the handset from the base phone.
2
Press (LINE 1 ) or (LINE 2) tO select the line.
The corresponding line button lights up.
You will then hear a dial tone. If you hear an error beep, move closer to the base phone.
Dial the phone number.
3
4
When you are done talking, press (OFF) or replace the handset on the base phone.
The LINE 1 or LINE 2 button goes off.

Additional tasks

To
Put a call on hold
Improve reception Adjust the handset volume Switch to tone dialing temporarily Press (»TONE) after you are connected. The line will
Do this
Press (HOLD )■ The LINE 1 or LINE 2 button will flash slowly. Press C LINE 1) or C LINE 2) to resume the conversation.
Press (CHANNEL)* *. Slide the VOL control.
remain in tone dialing until disconnected.
• If you hear fiv'e short error beeps when you press (CHANNEL), move closer to the base phone.
Notes
• Before dialing, make sure you can hear the dial tone, otherwise you cannot dial correctly.
• Do not press (CHANNEL) when you are far from the base phone. The call may
be disconnected.
14^^ I Basics
Tips
• The LINE 1 or LINE 2 button double flashes in succession, when the base phone is used.
• If you pick up another phone connected to the same phone line, the hold will be automatically released and you will be able to resume conversation on that phone.

If the handset battery becomes weak during a call

You will hear a beep and the ВАТТ LOW lamp on the handset flashes. The call will be disconnected soon. Replace the handset on the base
phone to charge.

Making calls through the speakerphone

Press (LINE 1) or (LINE 2) on the base phone.
The corresponding line button lights up. Dial the phone number. To adjust the speaker volume, slide the
SPEAKER VOLUME control. When you are done talking, press (OFF)
(LINE 2
HOLD)
SPEAKER VOLUME control
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To obtain the best speakerphone performance

• You may not be able to hear the other party's voice in a noisy place. Therefore, use the speakerphone in a quiet room.
• Do not bring your hand or other object too close to the microphone or you will hear a shrill noise ("feedback").
• When the speaker volume is loud, or the telephone has been placed close to a wall, you may find that the volume drops suddenly. This is due to a circuit in the telephone designed to protect against feedback. In such cases, lower the speaker volume slightly.
continued
Basics 15'^'
Making calls (continued)

Redialing

1 Press (LINE 1) or (LINE 2) to Select the line.
The corresponding line button lights up.
2 Press (REDIAL7PAUSE) to redial the last number dialed.
Note
If the last number dialed exceeds 32 digits, five short error beeps will alert you that the number cannot be redialed.

To erase the last phone number dialed

Press (REDIALVPAUSEi) twice within five seconds. The number will be erased from the memory, and you will hear a long
confirmation beep.

Making another call while talking

Example: Making a call on line 2 while talking on line 1
1 Press (HOLD) while talking.
The line 1 is put on hold and the LINE 1 button flashes slowly.
Press ( LINE 2).
2
Dial a phone number for the second party.
3
Now you can talk to the second party on line 2.
4 To put on hold line 2 and resume the conversation on line 1,
press (HOLD), and then (line i).
or
To disconnect line 2 and resume the conversation on line 1,
press (LINE 1).
Note
If you do not press (HOLD) in step 1, line 1 will be disconnected.
You can talk with two parties at the same time using both line 1 and line 2, see "Having a conference call" on page 29.
16'"' Basics

Receiving calls

1
When you hear the phone ring, press ( LINE 1 ) or C LINE 2 )
whichever button is flashing. The corresponding LINE 1 or
LINE 2 button lights up, so you can know which line is used.
^ 2
When calls come in on line 1 and
line 2 at the same time
Both the LINE I and LINE 2 buttons flash, and the phone rings. When you press CLINE 1) or ( line 2), a
line is connected and another line continue calling you (the corresponding line button continue flashing). To put a call on hold and connect another line, see "Receiving a call while talking" on page 19.

Additional tasks

To
Put a cal) on hold. Press ( HOLD).
Switch to another call ("call waiting" service*)
Turn on/off the ringer of the handset
* Contact your telephone company to subscribe to this service.
Do this
The LINE 1 or LINE 2 button will flash slowly.
Press (LINE 1) or (LINE 2) to resume the conversation.
Press ( FLASH). Press (FLASH) again to return to the first caller.
Press (SPEED DIALVPGM) ,(T«^ and fT) or to select line then
(T) to turn the ringer on, or to turn it off press (o) instead of QD-
Then press ( SPEED DIAtyPGM).
When you are done talking, press (OFF) or replace the handset on the base phone.
The corresponding line button goes off.
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continued
Basics
Receiving calls (continued)

Receiving calls through the speakerphone

L1 and L2 RINGER switches
When you hear the phone ring, press
(LINE 1) or ( LINE 2), whichever button is flashing.
To adjust the speaker volume, slide the SPEAKER VOLUME control.
When you are done talking, press (OFF). To obtain the best speakerphone
performance, see page 15.
(LINE 2
Additional tasks
To
Adjust the ringer volume of the base phone
Mute your voice

Note

The LINE 1 or LINE 2 button double flashes in succession when the handset is in use.
Do this
You can adjust the ringer volume of line 1 and 2 respectively. Set the LI RINGER or L2 RINGER switch to H (high) or L (low); to turn the ringer off, set to OFE.
Press (MUTING) to disable the base phone microphone. The MUTING lamp lights up. Press (MUTING) acain to cancel.
18'’*' I Basics

Receiving a call while talking

If another call comes in while talking on the other line, the corresponding line button will flash.
Example: Receiving a call on line 2 while talking on line 1
Press ( HOLD).
1
The line 1 is put on hold and the LINE 1 button flashes slowly. Press (LINE2).
2
Now you can talk to another caller on line 2. To put on hold line 2 and resume the conversation on line 1,
3
press CHOLD), and then (LINE i ~).
or
To disconnect line 2 and resume the conversation on line 1, press (LINE 1 ).

Notes

• If you do not press ( hold ) in step 1, line 1 will be disconnected.
• If another call comes in while talking on the base phone, a beep will be heard through the base phone and the corresponding line button will flash.
• If another call comes in while talking on the handset, a ringer tone will be heard through the handset but the corresponding line button on the handset will not flash. At this time, the base phone will ring and the corresponding line button will flash normally.
You can talk with two parties at the same time using both line 1 and line 2, see "Having a conference call" on page 29.
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Basics 19'"
Advanced Features

Speed dialing

You can dial with a touch of a few keys by storing a phone number on a dialing key. You can store up to 10 phone numbers separately on the handset and on the base phone.
Storing phone numbers on the handset
Press (SPEED DIAL7PGM).
1
Press one of the dialing keys (C© to (D) for the phone number to be stored.
You will hear a confirmation beep.
Enter the phone number you want to store.
You can enter up to 16 digits, including a tone and a pause, each of which is counted as one digit.
Press (SPEED DIAL7PGM). You will hear a long
confirmation beep, and the number is stored.
Notes
• Do not allow more than 20 seconds to elapse between each step of the procedure.
• When storing phone numbers on the handset, make sure that the handset is not in use. When storing phone numbers on the base phone, make sure that
both the base phone and handset are not in use.
Tips
• If you enter a wrong number, press (SPEED DiAUPGf^, then start from the beginning.
• Use the supplied directories to write down what you stored on the speed
dialing numbers.
2CK^| Advanced Features
storing phone numbers on the base phone
1
Press (SPEED DIALVPGM).
Press one of the dialing keys
(C5) to CE)) for the phone
number to be stored. You will hear a confirmation
beep.
Enter the phone number you want to store.
You can enter up to 16 digits, including a tone and a pause, each of which is counted as one digit.
Press (SPEED DIAUPGM). You will hear a long
confirmation beep, and the number is stored.
Notes
• Do not allow more than 20 seconds to elapse between each step of the procedure.
• When storing phone numbers on the base phone, make sure that both the base phone and handset are not in use. When storing phone numbers on the handset, make sure that the handset is not in use.
Tips
If you enter a wrong number, press (SPEED DiAL/PGMl, then start from the beginning. Use the supplied directories to write down what you stored on the speed dialing numbers.
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Advanced Features
21'
Speed dialing (continued)

To store the previous number dialed

Press (REDIAL7PAUSE) instead of entering the phone number in step 3.
Note
If the last number dialed exceeds 16 digits or if it is erased, five short error
beeps will alert you that the speed dialing number cannot be stored.

To store a number to be dialed via Private Branch Exchange (PBX)

Before entering a phone number in step 3 on the previous page, do as follows:
1 Enter the outside line access digit (e.g. 9).
2 Press (REDIAUPAUSE).

To change a stored number

To store a new number, follow the instructions described on the previous page.

Making calls with speed dialing

1 PressC LINE 1) or (LINE 2) to Select the line.
The corresponding line button lights up. Press (SPEED DIALVPGM).
2
Enter the desired speed dialing number ((o) to (¥))•
3
The phone number stored as the speed dialing number will be dialed.
22™ Advanced Features

Switching the phones during a call

When you put on a call on hold, you can switch between the base phone and handset without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2.

To switch from the base phone to the handset

Example; While talking on line 1;
1
Press ( HOLD) on the base phone.
The LINE 1 button on the base phone and handset flash slowly.
Press CLINE 1) on the handset.
INTERCOM lamp
^ 3
The LINE 1 button on the handset lights up and the LINE
1 button on the base phone
double flashes in succession. Now you can continue talking
on the handset.
When you are done talking, press COTF) on the handset or replace it on the base phone.
The LINE 1 button goes off.
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Tip
While talking through the speakerphone on the base phone (or handset), if you press (LINE 1) or (LINE 2) which is flashing on the handset (or base phone), the conversation will be continued between the base phone, handset and outside caller.The corresponding line button on the base phone and handset lights up, and the INTERCOM lamp on the base phone lights up.
continued
Advanced Features
23^'
Switching the phones during a call (continued)
To switch from the handset to the base
phone
Example: While talking on line 1:
1
Press (HOLD) on the handset. The LINE 1 button on the base
phone and handset flash slowly.
Press (LINE 1) on the base
2
phone. The LINE 1 button on the base
phone lights up and the LINE 1 button on the handset double flashes in succession.
Now you can continue talking on the base phone.
24« Advanced Features
^3
When you are done talking, press (OFF) on the base phone.
The LINE 1 button goes off.
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