The model and the serial numbers are
located at the bottom of the unit. Record
the serial number in the space provided
below. Refer to these numbers
whenever you call upon your Sony
dealer regarding this product.
Model No. SPP-IM977
Serial No. ________________
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IMPORTANT
SAFETY
INSTRUCTIONS
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this product near water,
for example, near a bath tub, wash
bowl, kitchen sink, or laundry tub, in
a wet basement, or near a swimming
pool.
5. Do not place this product on an
unstable cart, stand, or table. The
product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation. To protect it from
overheating, these openings must not
be blocked or covered. The openings
should never be blocked by placing
the product on the bed, sofa, rug, or
other similar surface. This product
should never be placed near or over a
radiator or heat register. This product
should not be placed in a built-in
installation unless proper ventilation
is provided.
7. This product should be operated only
from the type of power source
indicated on the marking label. If you
are not sure of the type of power
supply to your home, consult your
dealer or local power company.
8. Do not allow anything to rest on the
power cord. Do not locate this
product where the cord will be abused
by persons walking on it.
9. Do not overload wall outlets and
extension cords as this can result in
the risk of fire or electric shock.
10. Never push objects of any kind into
this product through cabinet slots as
they may touch dangerous voltage
points or short out parts that could
result in a risk of fire or electric shock.
Never spill liquid of any kind on the
product.
11. To reduce the risk of electric shock,
do not disassemble this product, but
take it to a qualified service personnel
when some service or repair work is
required. Opening or removing
covers may expose you to dangerous
voltages or other risks. Incorrect
reassembly can cause electric shock
when the appliance is subsequently
used.
12. Unplug this product from the wall
outlet and refer servicing to qualified
service personnel under the following
conditions:
A. When the power cord or plug is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not operate
normally by following the operating
instructions. Adjust only those
controls that are covered by the
operating instructions because
improper adjustment of other controls
may result in damage and will often
require extensive work by a qualified
technician to restore the product to
normal operation.
E. If the product has been dropped or
the cabinet has been damaged.
F. If the product exhibits a distinct
change in performance.
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3
13. Avoid using a telephone (other than
a cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a
gas leak in the vicinity of the leak.
SA VE THESE
INSTRUCTIONS
CAUTION:
To reduce the risk of fire or injury to persons by
battery, read and follow these instructions.
1. Use only the following type and size battery
pack: Sony BP-T23.
2. Do not dispose of the battery pack in a fire.
The cell may explode. Check with local codes
for possible special disposal instructions.
3. Do not open or mutilate the battery pack.
Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be
toxic if swallowed.
4. Exercise care in handling battery pack in
order not to short the battery with conducting
materials such as rings, bracelets, and keys.
The battery or conductor may overheat and
cause burns.
5. Charge the battery pack provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in the instruction manual
provided for this product.
6. Observe proper polarity orientation between
the battery pack and battery charger.
INFORMATION FOR
GENERAL TELEPHONES
1. This equipment complies with Part 68 of the
FCC rules. On the bottom of this equipment
is a label that contains, among other
information, the FCC registration number and
ringer equivalence number (REN) for this
equipment. If requested, this information
must be provided to the telephone company.
2. The applicable registration jack (connector)
USOC-RJ11C/RJ14C are used for this
equipment.
3. This equipment is designed to be connected to
the telephone network or premises wiring
using a compatible modular jack that is Part
68 compliant.
The FCC compliant telephone cord and
modular plug is provided with this
equipment.
4. The REN is used to determine the quantity of
devices that may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices not
ringing in response to an incoming call.
Typically, the sum of the RENs should not
exceed five (5.0).To be certain of the number
of devices that may be connected to a line, as
determined by the total RENs, contact the
local telephone company.
5. If this equipment (SPP-IM977) causes harm to
the telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may be
required. But if advance notice isn’t practical,
the telephone company will notify the
customer as soon as possible. Also, you will
be advised of your right to file a complaint
with the FCC if you believe it is necessary.
6. The telephone company may make changes in
its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the telephone
company will provide advance notice so you
can make necessary modifications to maintain
uninterrupted service.
7. If trouble is experienced with this equipment
(SPP-IM977), for repair or warranty
information, please contact Sony Direct
Response Center: Tel 1-800-222-7669. If the
equipment is causing harm to the telephone
network, the telephone company may request
that you disconnect the equipment until the
problem is resolved.
8. All repairs will be performed in an authorized
Sony service station.
9. This equipment cannot be used to party lines
or coin lines.
10.This equipment is hearing aid compatible.
If your telephone is equipped
with automatic dialers
When programming emergency numbers and
(or) making test calls to emergency numbers:
1. Remain on the line and briefly explain to
the dispatcher the reason for the call.
2. Perform such activities in the off-peak
hours, such as early morning or late
evenings.
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Caution
You are cautioned that any changes or
modifications not expressly approved in this
manual could void your authority to operate this
equipment.
Note
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/
TV technician for help.
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Table of contents
Getting Started
8 Read this first
9 Step 1: Checking the package
contents
10 Step 2: Setting up the base phone
14 Step 3: Preparing the battery
pack
17 Step 4: Entering the area code
20 Identifying the parts
Basics
24 Making calls
28Redialing
29Making another call while
talking
30 Receiving calls
33Receiving a call while talking
Telephone Features
34 Speed dialing
34Storing phone numbers and
names
36Making calls with speed
dialing
37 Phone Directory
37Storing phone numbers and
names
39Changing a stored name
and/or phone number
40Erasing a memory location
40Making calls from the Phone
Directory
42 Setting the ringer type
43Turning off the ringer of the
handset
44 Switching the phones during a
call
44To switch from the base
phone to the handset
44To switch from the handset
to the base phone
45 Talking between the phones
(Intercom)
45To talk from the handset to
the base phone
45To talk from the base phone
to the handset
46Receiving a call while using
the intercom
47 Transferring a call
47To transfer from the base
phone to the handset
48To transfer from the handset
to the base phone
49 Having a conference call
49Making another call while
talking
50Receiving a call while talking
51Switching conference from
the handset to the base
phone
51Switching conference from
the base phone to the
handset
51To join on the base phone
while the handset is talking
on one line
51To join on the handset while
the base phone is talking on
one line
51To join three-way conference
(four-way conference)
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Table of contents
6
Caller ID Features
52 Understanding the Caller ID
service
52When you receive a call
53 Looking at the Caller ID list
53Viewing the Caller ID list
54Erasing data from the
Caller ID list
56 Using the Caller ID list
56Calling back a number from
the Caller ID list
57Storing a number of the
Caller ID list into the Phone
Directory
58To change the number of
digits of the phone number
60 Using “Caller ID with call
waiting” service
61 Using visual message waiting
service
Additional Information
63 Mounting the base phone on a
wall
64 Carrying the handset by the belt
clip
65 Notes on power sources
66 Maintenance
67 Troubleshooting
70 Specifications
71 Index
Back cover LIMITED WARRANTY
Table of contents
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7
Getting Started
Read this first
Before you use your phone, you must first set it up. Here’s a quick way
to set up your phone: Steps 1, 2, 3 and 4.
Step 1 (page 9)
First, unpack the phone and the supplied
accessories.
Step 2 (pages 10 to 13)
Next, you need to do three things to set
up the base phone, including finding the
best location for the base phone.
Base phone
US
Getting Started
8
Step 3 (pages 14 to 15)
Then, insert the battery pack into the
handset and charge it for more than 12
hours.
Step 4 (pages 17 to 19)
Finally, enter the area code to use the
Caller ID service.
Handset
That’s it!
Step 1
Checking the package contents
Make sure you have received the following items in the package.
If anything is missing, contact your local Sony dealer.
Getting Started
Telephone line cords (3)
Belt clip
Base phone
Wall bracket for base
phone
HandsetAC power adaptor (AC-T128)
Rechargeable battery
pack (BP-T23)
Getting Started
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9
Step 2
Setting up the base phone
Do the following steps:
• Choose the best location
• Connect the base phone
• Choose the dialing mode
Choose the best location
Where you place the base phone affects the reception quality of the
handset.
Away from television
sets and other
electronic equipment
Away from noise sources such as a window
by a street with heavy traffic
Away from heat sources, such as radiators,
airducts, and sunlight
Away from a microwave
oven
Away from excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Away from a personal
computer
Near a central location
and on a level surface
Away from another
cordless telephone
CAUTION: •Should you experience intermittent loss of audio during a conversation, try
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Getting Started
10
moving closer to the base or move base phone away from other noise sources.
• The cordless telephone operates at a frequency that may cause interference to
nearby TVs and VCRs; the base phone should not be placed near or on the top
of a TV or VCR; and, if interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
Connect the base phone
If you want to hang the base phone on the wall, see page 63.
To connect the base phone to a single outlet having two lines
Hook the cord.
To an AC outlet
To the
telephone outlet
AC power adaptor
2
(supplied AC-T128)
Telephone line cord
1
(supplied)
3
To DC IN 9V
DATA jack
To L1/L1+L2
1 Connect the telephone line cord
to the L1/L1+L2 jack and to a
telephone outlet.
2 Connect the AC power adaptor
to the DC IN 9V jack and to an
AC outlet.
Getting Started
3 Raise the antenna. Make sure it
points towards the ceiling.
continued
Getting Started
11
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Step 2: Setting up the base phone (continued)
To connect the base phone to two separate outlets
3
Hook the cord.
To an AC outlet
To the
telephone outlets
Line 1
Line 2
1
To DC IN 9V
AC power adaptor
2
(supplied AC-T128)
To L1/L1+L2
Telephone line cord (supplied)
Telephone line cord (supplied)
DATA jack
To L2
1 Connect the telephone line
cords to the L1/L1+L2 and L2
jacks and to the telephone
outlets.
2 Connect the AC power adaptor
to the DC IN 9V jack and to an
AC outlet.
12
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3 Raise the antenna. Make sure it
points towards the ceiling.
Getting Started
Notes
• Use only the supplied AC-T128 AC power adaptor.
Do not use any other AC power adaptor.
• Connect the AC power adaptor to a continuous power
supply.
• Place the base phone close to the AC outlet so that
you can unplug the AC power adaptor easily.
Tips
• If your telephone outlet is not modular, contact your
telephone service company for assistance.
• L1 is the first phone line connected to center pair of
wires. L2 is the second phone line connected to outer
pair of wires.
Connecting a computer or FAX
You can connect a computer or FAX, etc. to the
DATA jack.
Notes
• L2 jack is used for receiving or sending
computer or FAX data in addition to making
or receiving calls.
If a call comes in on L2 jack with the “call waiting” service while a
computer or FAX connected to the DATA jack is receiving or sending
data, that data may be effected.
If you have data communication frequently, we recommend that you
and your callers use L2 jack for data communication only.
• If you have only single outlet having one line, connect the telephone
line cord to the L2 jack.
Polarity of the plug
To L1/L1+L2
and/or L2
–
Modular
+
Getting Started
L1
L2
SPP-IM977
To DATA
Computer
or
FAX
Choose the dialing mode
For the telephone to work properly, select an appropriate dialing mode
(tone or pulse).
Depending on your dialing system, set the DIAL
MODE switch as follows:
If your dialing system isSet the switch to
ToneTONE
PulsePULSE
If you aren't sure of your dialing system
Make a trial call with the DIAL MODE switch set
to TONE.
If the call connects, leave the switch as is;
otherwise, set to PULSE.
DIAL MODE
switch
Getting Started
13
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Step 3
Preparing the battery pack
Charge the battery pack for more than 12 hours before you start using
your phone.
1 Slide open the battery
compartment lid of the handset.
2 Insert the battery pack (with
BP-T23
contacts facing down) into the
battery compartment.
3 Close the battery compartment
lid.
14
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4 Place the handset on the base
phone.
You can place it with either side
facing up.
The CHARGE lamp lights up
when the handset is properly
seated on the charge terminals
of the base phone. Charge the
battery pack for more than 12hours so that the battery is fully
charged. The CHARGE lamp
remains lit even after charging
is completed.
CHARGE lamp
Getting Started
Battery duration
A fully charged battery pack lasts for about:
• Approx. 7 hours when you use the handset continuously
• Approx. 7 days when the handset is in standby mode.
Notes
• The battery pack will gradually discharge over a long period of time, even
when not in use.
• If you leave the battery pack in the handset without charging it, the battery
pack will be completely discharged.
It may require several times of charging to recover to its full capacity.
To obtain the best performance from the battery
Do not place the handset on the base phone after each call. The battery
works best if the handset is returned to the base phone after two or
three calls. However, do not leave the handset off the base phone for a
long period of time as this will completely discharge the battery pack.
When to purchase a new battery pack
If the battery lasts only a few minutes even after 12 hours of charging,
the usable life of the battery has expired and needs replacement.
Contact your local Sony authorized dealer or service center, and ask
for a Sony BP-T23 rechargeable battery pack.
Note
Battery life may vary depending on usage condition and ambient temperature.
Getting Started
continued
Getting Started
15
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Step 3: Preparing the battery pack (continued)
Handset spare battery usage
As only one battery pack is supplied with this unit, it is necessary to
purchase an additional battery pack (not supplied) for use as a handset
spare battery pack.
1 Open the battery compartment
lid of the base phone.
2 Insert the battery pack (with
contacts facing down) into the
BP-T23
battery compartment.
16
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3 Close the battery compartment
lid.
The SPARE BATTERY lamp
lights up. Charge the battery
pack for more than 24 hours so
that the battery is fully charged.
The SPARE BATTERY lamp
remains lit even after charging
is completed.
SPARE BATTERY lamp
Getting Started
Step 4
Entering the area code
When you use this phone for the first time, or move to an area that has a
different area code, you must enter your home area code. Otherwise, you
cannot use some functions of this phone and the Caller ID functions.
This is also necessary because the phone must be able to select an area code to
properly dial call from the Caller ID list.
Depending on your region, enter 3-digit area code as follows:
Case 1.
If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter
your home area code” below.
If you live in an area where calls from or to other local areas can also be made by 10-digit dialing
(area code + number), you can register up to 5 local area codes with this telephone to take
advantage of this system. See “To enter the local area code (For 10 digits phone number users)”
on page 18.
Case␣ 2.
If 10-digit dialing (area code + number) is required for all local calls in your area, at
first, enter “000” in your home area code. See “To enter your home area code” below.
Then see “To enter the local area code (For 10 digits phone number users)” on page
18.
To enter your home area code
Getting Started
TurnPress
1 Press (PGM).
2 Turn Jog Dial up to make “AREA”
flash.
DIRECTORY AREA
RINGER
3 Press Jog Dial.
HOME LOCAL
4 Press Jog Dial again.
“ENTER AREA CODE” appears on
the display.
continued
Getting Started
17
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Step 4: Entering the area code (continued)
5 Enter three digits of your home area code using the dialing keys.
6 Press (PGM).
You will hear a long confirmation beep.
Notes
• If the home area code is already entered, it appears on the display in step 4. To enter a
different home area code, see “To change the home area code” below.
• Do not allow more than 20 seconds to elapse between each step of the procedure.
Tips
• You may press Jog Dial instead of (PGM) in step 6.
• To check the current home area code, perform steps 1 to 4. The home area code appears on the
display for about 20 seconds.
To change the home area code
1 Perform steps 1 to 4 on page 17.
The current home area code appears on the display.
2 Turn Jog Dial down to erase the current home area code.
3 Enter a new home area code using the dialing keys.
4 Press (PGM).
You will hear a long confirmation beep.
To enter the local area code (For 10 digits phone
numbers users)
If a call matches one of the local area codes you entered, the phone number will be
registered with 10 digits in the Caller ID list (area code + number). If a call does not
match one of the local area codes you entered, the phone number will be registered
with 11 digits in the Caller ID list (1 + area code + number). Some regions of the
country allow you to have more than one local area code. (Up to five local area codes
can be entered in this phone.)
1 Perform steps 1 to 3 on page 17.
2 Turn Jog Dial up to make ”LOCAL“ flash.
3 Press Jog Dial.
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Getting Started
18
HOME LOCAL
#1 #2 #3 #4 #5
4 Select the number (”#1“ to ”#5“) to enter the
local area code by turning Jog Dial.
5 Press Jog Dial.
”ENTER AREA CODE“ appears on the display.
6 Enter three digits of the local area code using the dialing
keys.
7 Press (PGM).
You will hear a long confirmation beep.
Notes
• If the local area code is already entered, it appears on the display in step 5. To
enter a different local area code, see “To change the local area code” below.
• Do not allow more than 20 seconds to elapse between each step of the
procedure.
Tips
• You may press Jog Dial instead of (PGM) in step 7.
• To check the current local area code, perform steps 1 to 5. The local area code
appears on the display for about 20 seconds.
To change the local area code
1 Perform steps 1 to 5 on pages 18 to 19.
The current local area code appears on the display.
2 Turn Jog Dial down to erase the current local area code.
3 Enter a new local area code using the dialing keys.
4 Press (PGM).
You will hear a long confirmation beep.
Getting Started
To erase the local area code
You can erase the local area code. Perform steps 1 and 2 above, then
press (PGM).
The local area code will be erased, and you will hear a long
confirmation beep.
Getting Started
19
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Identifying the parts
Refer to the pages indicated in parentheses for details.