Sony SPP-IM977 Service manual

SPP-IM977

SERVICE MANUAL

Ver 1.0 2000. 07

SPECIFICATIONS

General

Frequency band

902 - 928 MHz

Operating channel

30 channels

Dial signal

Tone, 10 PPS (pulse) selectable

Supplied accessories

AC power adaptor (AC-T128) Telephone line cords (3) Wall bracket for base phone

Rechargeable battery pack (BP-T23) Belt clip

Base phone

Power source

DC 9V from AC power adaptor AC-T128

Battery charging time

Approx. 24 hours

Dimensions

Approx. 185 x 70 x 225 mm (w/h/d), antenna excluded (approx. 7

Antenna: Approx. 150 mm (approx. 6 inches)

Mass

Approx. 662 g (approx. 1 lb 7 oz), wall bracket excluded

⁄ 8 x 2 7⁄8 x 8 7⁄8 inches)

US Model

Handset

Power source

Rechargeable battery pack BP-T23

Battery charging time

Approx. 12 hours

Battery life

Standby: Approx. 7 days Talk: Approx. 7 hours

Dimensions

Approx. 57 x 190 x 48 mm (w/h/d), antenna excluded (approx. 2

Antenna: Approx. 87 mm (approx.

Mass

Approx. 268 g (a

⁄4 x 7 1⁄2 x 1 15⁄16 inches)

⁄2 inches)

rox. 9.5 oz), battery included

Design and specifications are subject to change without notice.

2-LINE CORDLESS TELEPHONE

1. GENERAL

Identifying the Parts ........................................................ 3

Setting Up the Base Phone ............................................. 4

Preparing the Battery Pack ............................................. 5

Entering the Area code.................................................... 5

Making Calls ................................................................... 6

Receiving Calls ............................................................... 8

Telephone Features ......................................................... 9

Caller ID Features ........................................................... 13

2. DISASSEMBLY ......................................................... 17

3. ELECTRICAL ADJUSTMENTS

Base Unit ......................................................................... 20

Handset ............................................................................ 21

4. DIAGRAMS

4-1. Block Diagram – MAIN Section – ................................ 23

4-2. Block Diagram – DISPLAY/

KEY SHIFT/POWER SUPPLY Section – ..................... 25

4-3. Block Diagram – HANDSET Section – ........................ 27

4-4. Note for Printed Wiring Boards and

Schematic Diagrams ....................................................... 29

4-5. Printed Wiring Board

– BASE MAIN Board (Component Side) – ................... 31

4-6. Printed Wiring Board

– BASE MAIN Board (Conductor Side) –..................... 33

4-7. Schematic Diagram – BASE MAIN Board (1/3) –....... 35

4-8. Schematic Diagram – BASE MAIN Board (2/3) –....... 37

4-9. Schematic Diagram – BASE MAIN Board (3/3) –....... 39

4-10. Printed Wiring Board – BASE KEY Board – ............... 41

4-11. Schematic Diagram – BASE KEY Board – .................. 42

4-12. Printed Wiring Board – HAND MAIN Board – .......... 43

4-13. Schematic Diagram – HAND MAIN Board – .............. 45

NOTE FOR REPLACEMENT OF THE EEPROM

The ID cord is written in the EEPROM. When replacing the EEPROM, U1011 on the B ASE MAIN board and U1006 on HAND MAIN board should be replaced together as a pair.

5. EXPLODED VIEWS ................................................ 50

6. ELECTRICAL PARTS LIST ............................... 52

Notes on chip component replacement

• Never reuse a disconnected chip component.

• Notice that the minus side of a tantalum capacitor may be dam-

aged by heat.

Flexible Circuit Board Repairing

• Keep the temperature of the soldering iron around 270 ˚C dur-

ing repairing.

• Do not touch the soldering iron on the same conductor of the

circuit board (within 3 times).

• Be careful not to apply force on the conductor when soldering

or unsoldering.

SAFETY-RELATED COMPONENT WARNING!!

COMPONENTS IDENTIFIED BY MARK 0 OR DOTTED LINE WITH MARK 0 ON THE SCHEMA TIC DIAGRAMS AND IN THE PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE THESE COMPONENTS WITH SONY PARTS WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN SUPPLEMENTS PUBLISHED BY SONY.

– 2 –

Identifying the parts

Refer to the pages indicated in parentheses for details.

Base Phone

1 2 3 4 5 6

7 8 9 0 qa

qs qd

SECTION 1

GENERAL

qg qh qj qk ql

wa ws wd wf

This section is extracted from instruction manual.

Getting Started

wh wkwgwj

1 Display window (p. 24, 34, 52) 2 MESSAGES lamp (p. 61)

Flashes when you have messages.

3 NEW CALL lamp (p. 53)

Flashes when there is a “NEW” data in the Caller ID list.

4 Dialing keys (p. 27) 5 Battery compartment (p. 16) 6

TONE button (p. 25)

Allows you to switch temporarily to tone dialing.

7 SPARE BATTERY lamp (p. 16)

Lights while the spare battery is being charged.

8 HOLD button (p. 32)

Puts a call on hold.

Getting Started

Identifying the parts (continued)

Handset

3 4 5 6

7 8 9

9 CHARGE lamp (p. 14)

Lights while the battery is being charged.

0 MIC (microphone) qa MUTING button (p. 27)

Mutes your voice during a conversation.

qs CONF (conference) button

(p. 49)

Lets you talk with two parties at the same time.

qd LINE buttons (1, 2) (p. 27, 31)

Lets you make or receive a call.

qf Antenna (p. 11, 63) qg Speaker qh VOLUME +/– buttons

(p. 27, 32)

Adjusts the speaker volume or press to move the cursor on the display.

qs qd qf

qg qh

qj PGM (program) button (p. 34)

Used to store numbers for speed dialing.

qk REDIAL/PAUSE button

(p. 28, 35)

Redials the last number called/ inserts a pause in the dialing sequence.

ql DIAL MODE switch (p. 13)

Selects pulse or tone dialing.

w; SPEED DIAL button (p. 34)

Automatically dials the numbers programmed.

wa RINGER LEVEL switches

(L1, L2) (p. 32)

Adjusts the ringer volume.

ws FLASH button (p. 32, 60)

Switches to a second call if you have “call waiting” service, or lets you make a new call.

wd OFF button (p. 27)

Allows you to disconnect the call.

wf INTERCOM button (p. 45)

Lets you talk by using the base phone and handset.

wg Hook for AC power adaptor

cord (p. 11)

wh DC IN 9V jack (p. 11, 63) wj L1/L1+L2 jack (p. 11, 63) wk L2 jack (p. 12, 63) wl DATA jack (p. 13)

continued

Getting Started

qkqlqkqk

Getting Started

1 Antenna 2 Speaker 3 Jog Dial (p. 17, 37, 53) 4 LINE buttons (1, 2) (p. 24, 30)

Lets you make or receive a call.

5 INTERCOM button (p. 45)

Lets you talk by using the base phone and handset.

6 HOLD button (p. 25)

Puts a call on hold.

7 Battery compartment (p. 14)

TONE button (p. 25)

Allows you to switch temporarily to tone dialing.

Getting Started

9 CONF (conference) button

(p. 49)

Lets you talk with two parties at the same time.

q; Display window (p. 24, 52) qa OFF button (p. 24)

Allows you to disconnect the call.

qs FLASH/CALL WAITING button

(p. 30, 60)

Switches to a second call if you have “call waiting” service, or lets you make a new call.

qd Dialing keys (p. 24) qf # button (p. 58)

Used to change the number of digits of the phone number in the Caller ID list.

– 3 –

qg REDIAL/PAUSE button

(p. 28, 38)

Redials the last number called/ inserts a pause in the dialing sequence.

qh PGM (program) button

(p. 17, 37)

Used to store numbers in Phone Directory.

qj Microphone qk I (HEADSET) jack (p. 25, 30, 64)

ql VOL (volume) switch (p. 25)

Adjusts the handset volume.

Getting Started

Step 2

Setting up the base phone

Do the following steps:

• Choose the best location

• Connect the base phone

• Choose the dialing mode

Choose the best location

Where you place the base phone affects the reception quality of the handset.

Away from television sets and other electronic equipment

Near a central location and on a level surface

CAUTION: • Should you experience intermittent loss of audio during a conversation, try

moving closer to the base or move base phone away from other noise sources.

• The cordless telephone operates at a frequency that may cause interference to nearby TVs and VCRs; the base phone should not be placed near or on the top of a TV or VCR; and, if interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the

interference.

Getting Started

Away from noise sources such as a window by a street with heavy traffic

Away from heat sources, such as radiators, airducts, and sunlight

Away from a microwave oven Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock

Away from a personal computer

Away from another cordless telephone

Connect the base phone

If you want to hang the base phone on the wall, see page 63.

To connect the base phone to a single outlet having two lines

Hook the cord.

To an AC outlet

To the telephone outlet

AC power adaptor

(supplied AC-T128)

Telephone line cord

(supplied)

To DC IN 9V

To L1/L1+L2

1 Connect the telephone line cord

to the L1/L1+L2 jack and to a telephone outlet.

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

DATA jack

continued

Getting Started

Step 2: Setting up the base phone (continued)

To connect the base phone to two separate outlets

Hook the cord.

Getting Started

To an AC outlet

To the telephone outlets

Line 1

Line 2

AC power adaptor

(supplied AC-T128)

Telephone line cord (supplied)

To DC IN 9V

To L1/L1+L2

DATA jack

To L2

1 Connect the telephone line

cords to the L1/L1+L2 and L2 jacks and to the telephone outlets.

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

Notes

• Use only the supplied AC-T128 AC power adaptor. Do not use any other AC power adaptor.

• Connect the AC power adaptor to a continuous power supply.

• Place the base phone close to the AC outlet so that you can unplug the AC power adaptor easily.

Tips

• If your telephone outlet is not modular, contact your telephone service company for assistance.

• L1 is the first phone line connected to center pair of wires. L2 is the second phone line connected to outer pair of wires.

Connecting a computer or FAX

You can connect a computer or FAX, etc. to the DATA jack.

Notes

• L2 jack is used for receiving or sending computer or FAX data in addition to making or receiving calls. If a call comes in on L2 jack with the “call waiting” service while a computer or FAX connected to the DATA jack is receiving or sending data, that data may be effected. If you have data communication frequently, we recommend that you and your callers use L2 jack for data communication only.

• If you have only single outlet having one line, connect the telephone line cord to the L2 jack.

Polarity of the plug

–

Modular

To L1/L1+L2 and/or L2

Choose the dialing mode

For the telephone to work properly, select an appropriate dialing mode (tone or pulse).

Depending on your dialing system, set the DIAL MODE switch as follows:

If your dialing system is Set the switch to

Tone TONE

Pulse PULSE

If you aren't sure of your dialing system

Make a trial call with the DIAL MODE switch set to TONE. If the call connects, leave the switch as is; otherwise, set to PULSE.

SPP-IM977

To DATA

Computer or FAX

DIAL MODE switch

Getting Started

– 4 –

Step 3

Preparing the battery pack

Charge the battery pack for more than 12 hours before you start using your phone.

1 Slide open the battery

compartment lid of the handset.

2 Insert the battery pack (with

contacts facing down) into the battery compartment.

3 Close the battery compartment

lid.

4 Place the handset on the base

phone.

You can place it with either side facing up.

The CHARGE lamp lights up when the handset is properly seated on the charge terminals of the base phone. Charge the battery pack for more than 12 hours so that the battery is fully charged. The CHARGE lamp remains lit even after charging is completed.

CHARGE lamp

Getting Started

BP-T23

Battery duration

A fully charged battery pack lasts for about:

• Approx. 7 hours when you use the handset continuously

• Approx. 7 days when the handset is in standby mode.

Notes

• The battery pack will gradually discharge over a long period of time, even when not in use.

• If you leave the battery pack in the handset without charging it, the battery pack will be completely discharged. It may require several times of charging to recover to its full capacity.

To obtain the best performance from the battery

Do not place the handset on the base phone after each call. The battery works best if the handset is returned to the base phone after two or three calls. However, do not leave the handset off the base phone for a long period of time as this will completely discharge the battery pack.

When to purchase a new battery pack

If the battery lasts only a few minutes even after 12 hours of charging, the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for a Sony BP-T23 rechargeable battery pack.

Note

Battery life may vary depending on usage condition and ambient temperature.

continued

Getting Started

Step 3: Preparing the battery pack (continued)

Handset spare battery usage

As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack.

1 Open the battery compartment

lid of the base phone.

2 Insert the battery pack (with

contacts facing down) into the battery compartment.

3 Close the battery compartment

lid.

The SPARE BATTERY lamp lights up. Charge the battery pack for more than 24 hours so that the battery is fully charged. The SPARE BATTERY lamp remains lit even after charging is completed.

BP-T23

SPARE BATTERY lamp

Getting Started

Step 4

Entering the area code

When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions.

This is also necessary because the phone must be able to select an area code to properly dial call from the Caller ID list.

Depending on your region, enter 3-digit area code as follows:

Case 1. If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter your home area code” below.

If you live in an area where calls from or to other local areas can also be made by 10-digit dialing (area code + number), you can register up to 5 local area codes with this telephone to take advantage of this system. See “To enter the local area code (For 10 digits phone number users)” on page 18.

Case 2. If 10-digit dialing (area code + number) is required for all local calls in your area, at first, enter “000” in your home area code. See “To enter your home area code” below. Then see “To enter the local area code (For 10 digits phone number users)” on page

18.

To enter your home area code

1 Press (PGM).

Turn Press

2 Turn Jog Dial up to make “AREA”

flash.

DIRECTORY AREA RINGER

3 Press Jog Dial.

HOME LOCAL

4 Press Jog Dial again.

“ENTER AREA CODE” appears on the display.

continued

Getting Started

– 5 –

Step 4: Entering the area code (continued)

5 Enter three digits of your home area code using the dialing keys. 6 Press (PGM).

You will hear a long confirmation beep.

Notes

• If the home area code is already entered, it appears on the display in step 4. To enter a different home area code, see “To change the home area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 6.

• To check the current home area code, perform steps 1 to 4. The home area code appears on the display for about 20 seconds.

To change the home area code

1 Perform steps 1 to 4 on page 17.

The current home area code appears on the display.

2 Turn Jog Dial down to erase the current home area code. 3 Enter a new home area code using the dialing keys. 4 Press (PGM).

You will hear a long confirmation beep.

To enter the local area code (For 10 digits phone numbers users)

If a call matches one of the local area codes you entered, the phone number will be registered with 10 digits in the Caller ID list (area code + number). If a call does not match one of the local area codes you entered, the phone number will be registered with 11 digits in the Caller ID list (1 + area code + number). Some regions of the country allow you to have more than one local area code. (Up to five local area codes can be entered in this phone.)

4 Select the number (”#1“ to ”#5“) to enter the

local area code by turning Jog Dial.

5 Press Jog Dial.

”ENTER AREA CODE“ appears on the display.

6 Enter three digits of the local area code using the dialing

keys.

7 Press (PGM).

You will hear a long confirmation beep.

Notes

• If the local area code is already entered, it appears on the display in step 5. To enter a different local area code, see “To change the local area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 7.

• To check the current local area code, perform steps 1 to 5. The local area code appears on the display for about 20 seconds.

To change the local area code

1 Perform steps 1 to 5 on pages 18 to 19.

The current local area code appears on the display.

2 Turn Jog Dial down to erase the current local area code. 3 Enter a new local area code using the dialing keys. 4 Press (PGM).

You will hear a long confirmation beep.

Getting Started

1 Perform steps 1 to 3 on page 17. 2 Turn Jog Dial up to make ”LOCAL“ flash.

3 Press Jog Dial.

Getting Started

Basics

Making calls

I (HEADSET) jack

(HOLD)

(*TONE)

(REDIAL/PAUSE)

VOL switch

HOME LOCAL

#1 #2 #3 #4 #5

1 Pick up the handset from the

base phone.

2 Press (LINE 1) or (LINE 2) to

select the line.

The corresponding line button lights up.

“TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds.

You will then hear a dial tone.

“HANDSET IN USE” appears on the display of the base phone and the line button on the base phone double flashes in succession.

If “CHANNEL SEARCHING...” appears on the display, move closer to the base phone.

3 Dial the phone number. 4 When you’re done talking, press

(OFF) or replace the handset on the base phone.

The display and the LINE 1 or LINE 2 button go off.

To erase the local area code

You can erase the local area code. Perform steps 1 and 2 above, then press (PGM).

The local area code will be erased, and you will hear a long confirmation beep.

Making calls when the headset is connected

When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset.

Precaution

Avoid listening your headset at so loud a volume that extended play might affect your hearing.

Additional tasks

Adjust the handset volume

Put a call on hold

Switch to tone dialing temporarily

Notes

• When you increase the sound volume, in some cases the back ground noise may be increased as well. You should adjust the volume accordingly.

• If your conversation is muted and “CHANNEL SEARCHING...” appears on the display, move closer to the base phone; otherwise, the call will be disconnected after one minute.

Tips

• If you pick up another phone connected to the same phone line, the hold will be automatically released and you will be able to resume conversation on that phone.

• The LINE 1 or LINE 2 button on the handset double flashes in succession, when the base phone is used. If you press (LINE 1) or (LINE 2) whichever button is flashing, you can talk to the base phone and to the line connected.

Do this

Set the VOL switch to H (high), M (middle) or L (low).

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (*TONE) after you’re connected. The line will remain in tone dialing until disconnected.

Getting Started

Basics

continued

Basics 25

– 6 –

Making calls (continued)

If the battery becomes weak during a call

The handset will beep every three seconds five times and E and “BATTERY LOW” appears on the display. Finish your call and charge the battery pack.

For optimum performance, charge the battery for a full 12 hours.

Note that during the first 10 - 15 minutes of charging, the phone will be inactive, i.e., unable to make or receive a call.

After this initial 10 - 15 minutes, you may be able to use the phone, but the battery duration will be very short; thus it is recommended that you fully charge the battery before the next usage.

If you have a spare battery

You can replace the battery pack without disconnecting the call during a conversation. To replace the battery pack, perform the following procedure.

1 Press (HOLD) on the handset.

The call is on hold and “HOLD” appears on the display.

2 Replace the battery pack. 3 Press (LINE 1) or (LINE 2) to resume the conversation.

Making calls through the speakerphone

Press (LINE 1) or (LINE 2) on the base phone. “SPEAKERPHONE” appears on the display and the display also shows the talk time in hours, minutes and seconds.

The corresponding line button lights up.

Dial the phone number.

To adjust the speaker volume, press

(VOLUME)(+) or (--). Each press of (VOLUME)(+) or (--) switches the speaker

volume by one of 8 levels.

To mute your voice, press (MUTING) to disable the microphone. The MUTING lamp lights up. Press (MUTING) again to cancel.

When you’re done talking, press (OFF).

Notes

• The LINE 1 or LINE 2 button on the base phone double flashes in succession and the display on the base phone shows “HANDSET IN USE”, when the handset is used. If you press (LINE 1) or (LINE 2) whichever button is flashing, you can talk to the handset and to the line connected.

• When the talk time exceeds 9:59’59, the display counts from 0:00’00 again.

To obtain the best speakerphone performance

• You may not be able to hear the other party’s voice in a noisy place. Therefore, use the speakerphone in a quiet room.

• Do not bring your hand or other object too close to the microphone or you will hear a shrill noise (“feedback”).

• When the speaker volume is loud, or the base phone has been placed close to a wall, you may find that the volume drops suddenly. This is due to a circuit in the telephone designed to protect against feedback. In such cases, lower the speaker volume slightly.

(LINE 1)

(MUTING)

MUTING lamp

(LINE 2)

(VOLUME)

(REDIAL/PAUSE)

(OFF)

Basics

Making calls (continued)

Redialing

1 Press (LINE 1) or (LINE 2) to select the line.

The corresponding line button lights up.

2 Press (REDIAL/PAUSE) to redial the last number dialed.

Note

If the number exceeds 32 digits or if it is erased, five short error beeps will alert you that the number cannot be redialed.

Tip

The number to be redialed is the last number dialed either on the handset or on the base phone.

To check the phone number before redialing

While either the handset or base phone is not in use, press (REDIAL/PAUSE).

The last number dialed is displayed for five seconds.

To dial the number, press (LINE 1) or (LINE 2) while the number is displayed.

Note

The number will not be displayed if the last number dialed exceeds 32 digits or if it is erased.

To erase the last phone number dialed

While either the handset or base phone is not in use, press (REDIAL/PAUSE) twice within five seconds.

The number will be erased from the memory, and you will hear a long confirmation beep.

Making another call while talking

Example: Making a call on line 2 while talking on line 1

1 Press (HOLD) while talking.

The line 1 is put on hold and the LINE 1 button flashes slowly.

2 Press (LINE 2). 3 Dial a phone number for the second party.

Now you can talk to the second party on line 2.

4 To put on hold line 2 and resume the conversation on line 1,

press (HOLD), and then (LINE 1).

To disconnect line 2 and resume the conversation on line 1, press (LINE 1).

Note

If you do not press (HOLD) in step 1, line 1 will be disconnected.

You can talk with two parties at the same time using both line 1 and line 2, see “Having a conference call” on page 49.

continued

Basics 27

Basics

Basics 29

– 7 –

Receiving calls

1 When you hear the phone ring, press

(LINE 1) or (LINE 2) whichever button is flashing.

The corresponding line button lights up.

“TALK” appears on the display and

I (HEADSET) jack

(HOLD)

VOL switch

(FLASH/CALL WAITING)

Receiving calls when the headset is connected

When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset.

Precaution

Avoid listening your headset at so loud a volume that extended play might affect your hearing.

Additional tasks

Adjust the handset volume

Put a call on hold

Switch to another call (“call waiting” service*)

Turn on/off the ringer of the handset

* You need to subscribe to the service from your telephone company.

Basics

Do this

Set the VOL switch to H (high), M (middle) or L (low).

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (FLASH/CALL WAITING). Press (FLASH/CALL WAITING) again to return to the first caller.

See “Turning off the ringer of the handset” on page 43.

the display also shows the talk time in hours, minutes and seconds.

“HANDSET IN USE” appears on the display of the base phone and the line button on the base phone double flashes in succession.

2 When you’re done talking, press

(OFF) or replace the handset on the base phone.

The display and the LINE 1 or LINE 2 button go off.

Note

If another call comes in by “call waiting” service while conversing with an outside caller, you will hear two short beeps.

Tip

To inform you of an incoming call, the display shows “** RINGING **” when ringing.

If you have subscribed to the Caller ID service;

• the caller’s number and/or name appears on the display when you receive a call (see page 52) or when another call comes in by “call waiting” service.

• the ringer sound changes to a higher tone if the call matches the number stored on speed dialing keys or in the Phone Directory (memory match function; see page 52).

Receiving calls through the speakerphone

When you hear the phone ring, press (LINE 1) or (LINE 2) whichever button is flashing.

“SPEAKERPHONE” appears on the display and the display also shows the talk time in hours, minutes and seconds.

The corresponding line button lights up. When you’re done talking, press (OFF). To obtain the best speakerphone performance,

see page 27.

(HOLD)

(LINE 1)

(MUTING)

MUTING lamp

(LINE 2)

(OFF)

(VOLUME)

(FLASH)

L1 and L2 RINGER LEVEL switches

continued

Basics 31

Basics

Receiving calls (continued)

Additional tasks

Adjust the speaker volume

Adjust the ringer volume of the base phone

Put a call on hold

Mute your voice

Switch to another call (“call waiting” service*)

* You need to subscribe to the service from your telephone company.

Note

Even when you set the L1 or L2 RINGER LEVEL switch on the base phone to OFF, the handset will ring when the ringer of the handset is turned on (see page

43).

Tips

• To inform you of an incoming call, the display shows “** RINGING **” and the line button lights on and off according to the ring signal even when you set the L1 or L2 RINGER LEVEL switch on the base phone to OFF.

• If there is an incoming call while on the intercom, the base phone will ring at a low level even when the L1 or L2 RINGER LEVEL switch on the base phone is set to OFF.

Do this

During speakerphone conversation, press

(VOLUME)(+) or (--). Each press of (VOLUME)(+) or (--) switches the speaker

volume by one of 8 levels.

You can adjust the ringer volume of line 1 and 2 respectively. Set the L1 or L2 RINGER LEVEL switch on the base phone to HIGH, LOW or OFF.

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (MUTING) to disable the microphone. The MUTING lamp lights up. Press (MUTING) again to cancel.

Press (FLASH). Press (FLASH) again to return to the first caller.

Receiving a call while talking

If another call comes in while talking on the other line, the corresponding line button will flash.

Example: Receiving a call on line 2 while talking on line 1

1 Press (HOLD) while talking.

The line 1 is put on hold and the LINE 1 button flashes slowly.

2 Press (LINE 2).

Now you can talk to another caller on line 2.

3 To put on hold line 2 and resume the conversation on line 1,

press (HOLD), and then (LINE 1).

To disconnect line 2 and resume the conversation on line 1, press (LINE 1).

Notes

• If you do not press (HOLD) in step 1, line 1 will be disconnected.

• If another call comes in while talking on the base phone, a beep will be heard through the base phone and the corresponding line button on the base phone will flash.

• If another call comes in while talking on the handset, a ringer tone will be heard once through the handset and the corresponding line button on the handset will flash. At this time, the base phone will ring and the corresponding line button will flash normally.

You can talk with two parties at the same time using both line 1 and line 2, see “Having a conference call” on page 49.

Basics

Basics 33

– 8 –

Telephone Features

Speed dialing

You can dial with a touch of a few keys by storing a phone number on a dialing key.

Storing phone numbers

and names

Example: to store “SONY” “123-4567”.

1 Press (PGM).

“PROGRAM” appears on the display.

2 Press (SPEED DIAL).

“ENTER 0 TO 9” appears on the display.

3 Press one of the dialing keys ((0) to

(9)) to store a phone number on.

ENTER NAME

You will hear a confirmation beep.

4 Enter the name using the dialing keys.

You can enter up to 16 characters.

Press a dialing key until the desired character appears. (See the character table for details.)

Enter successive characters in the same way.

To enter two characters assigned to the same key, or to enter a “space”, press (VOLUME)(+) to move the cursor to the right.

Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), press (VOLUME)(+) to move the cursor, press (6) twice (N), and press (9) three times (Y).

SONY

(LINE 1)

(LINE 2)

Character table

Key Character

(1) 1

(2) A t B t C t 2

(3) D t E t F t 3

(4) G t H t I t 4

(5) J t K t L t 5

(6) M t N t O t 6

(7) P t Q t R t S t 7

(8) T t U t V t 8

(9) W t X t Y t Z t 9

(0) 0

(*) *

(#) & t ’ t , t – t . t #

Telephone Features

(VOLUME)

(REDIAL/PAUSE)

5 Press (PGM).

“ENTER NUMBER” appears.

6 Enter the phone number.

You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit.

When the phone number of 17 digits or more has been entered , the phone number appears in two lines.

SONY 123456

1234567890123456 1

7 Press (PGM).

You will hear a long confirmation beep, and the name and the number are stored. The display goes off.

Note

Do not allow more than 20 seconds to elapse between each step of the procedure.

Tip

If you have entered a wrong name or number in step 4 or 6, press (VOLUME)(--) to erase it. Then enter the correct name or number.

To store a number to be dialed via Private Branch Exchange (PBX)

Before entering a phone number in step 6 above, do as follows:

1 Enter the outside line access digit (e.g., 9). 2 Press (REDIAL/PAUSE).

To change a stored number

Store a new number, as described previously.

Telephone Features

continued

Speed dialing (continued)

Making calls with speed dialing

1 Press (LINE 1) or (LINE 2) to select the line. 2 Press (SPEED DIAL). 3 Enter the desired speed dialing number ((0) to (9)).

The phone number stored as the speed dialing number will be dialed.

To check the phone number before speed dialing

When not making a call with the base phone, press (SPEED DIAL) and then one of the dialing keys ((0) to (9)).

The number stored on the key appears on the display for five seconds. To dial the number, press (LINE 1) or (LINE 2) while the number is displayed.

Telephone Features

Phone Directory

You can dial a number by scrolling through the Phone Directory, in which up to 50 phone numbers can be stored.

Storing phone numbers and names

Example: to store “SONY” “123-4567”.

Turn Press

1 Press (PGM).

(Be sure not to press (LINE 1) and (LINE 2).)

DIRECTORY AREA RINGER

If “DIRECTORY” is not flashing, turn Jog Dial down to make it flash.

2 Press Jog Dial.

“ENTER NAME” appears.

(REDIAL/PAUSE)

Character table

Key Character

(1) 1

(2) A t B t C t 2

(3) D t E t F t 3

(4) G t H t I t 4

(5) J t K t L t 5

(6) M t N t O t 6

(7) P t Q t R t S t 7

(8) T t U t V t 8

(9) W t X t Y t Z t 9

(0) 0

(*) *

(#) & t ’ t , t – t . t #

3 Enter the name using the dialing keys.

You can enter up to 16 characters.

Press a dialing key until the desired character appears. (See the character table for details.)

Enter successive characters in the same way.

To enter two characters assigned to the same key, or to enter a “space”, turn Jog Dial up to move the cursor to the right.

Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), turn Jog Dial up to move the cursor, press (6) twice (N), and press (9) three times (Y).

SONY

continued

Telephone Features

– 9 –

Phone Directory (continued)

4 Press (PGM).

“ENTER NUMBER” appears.

5 Enter the phone number.

You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit.

When the phone number of 17 digits or more has been entered, the phone number appears in two lines.

6 Press (PGM).

You will hear a long confirmation beep, and the name and the number are stored. The display goes off.

Notes

• If you intend to save a 51st phone number, you will hear five short error beeps and “MEMORY FULL” will be displayed. You cannot store the phone number. To store another phone number, erase one of the stored phone numbers (see page 40).

• Do not allow more than 20 seconds to elapse between each step of the procedure.

• The total number of phone numbers which can be stored into the Phone Directory varies according to the number of digits of each phone number. If all the phone numbers consist of up to 16 digits, you can store up to 50 phone numbers. However, as the Phone Directory uses two-phone number memory to store one phone number of 17 digits or more, the total number of phone numbers which can be stored in the Phone Directory decreases two by two every time you store a phone number of 17 digits or more.

Tips

• If you have entered a wrong name or number in step 3 or 5, turn Jog Dial down to erase it. Then enter the correct name or number.

• You may press Jog Dial instead of (PGM) in steps 4 and 6.

To store a number to be dialed via Private Branch Exchange (PBX)

Before entering a phone number in step 5 above, do as follows:

1 Enter the outside line access digit (e.g., 9). 2 Press (REDIAL/PAUSE).

Telephone Features

SONY 123456

1234567890123456 1

Changing a stored name and/or phone number

1 Display the name and phone number you want

to change by doing steps 1 and 2 in “Making calls from the Phone Directory” on page 40.

2 Press Jog Dial.

3 Turn Jog Dial up to make “EDIT” flash and

press Jog Dial.

The cursor flashes at the last character of the name.

4 Turn Jog Dial down to erase the characters and

enter the new name.

If you want to change only the number, skip this step.

5 Press Jog Dial.

The cursor flashes at the last digit of the phone number.

6 Turn Jog Dial down to erase the number and

enter the new number.

If you don’t want to change the number, skip this step.

SONY 1234567

DIAL EDIT ERASE 1234567

SON 1234567

SMITH 123456

7 Press Jog Dial.

You will hear a long confirmation beep and the name and/or the number is changed.

Tip

When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the all digits are displayed in two lines after about two seconds.

Telephone Features

continued

Telephone Features

Phone Directory (continued)

Erasing a memory location

1 Display the name and phone number you want

to erase by doing steps 1 and 2 in “Making calls from the Phone Directory”.

2 Press Jog Dial.

3 Turn Jog Dial up to make “ERASE” flash and

press Jog Dial.

4 Turn Jog Dial up to make “YES” flash, then

press Jog Dial. You hear a long confirmation beep and the memory location is erased.

SONY 1234567

DIAL EDIT ERASE 1234567

ERASE NO YES 1234567

Making calls from the Phone Directory

1 Press Jog Dial.

Turn Press

(LINE 2)

(LINE 1)

“DIRECTORY” appears on the display.

2 Display the name and phone number

you want to call. To search in alphabetical order: Turn

Jog Dial up or down.

To search by entering the initial character: Press the dialing key of the

desired character, then turn Jog Dial.

SONY 1234567

3 Press Jog Dial.

DIAL EDIT ERASE 1234567

Tips

• You may press (LINE 1) or (LINE 2) to make a call instead of doing steps 3 and 4.

• When you press Jog Dial in step 4, the vacant line is automatically connected. When neither line is in use, line 1 is connected.

About the search order

The names appear in the following order when you turn Jog Dial up or down.

• Alphabetical order: ABC...XYZ y symbols y * y # y 0 - 9

• Initial character: To search for “SONY” for example, press (7) and then turn Jog Dial to search through the names starting with P, Q, R, S or 7.

Telephone Features

4 Press Jog Dial again.

The phone number will be dialed.

– 10 –

Telephone Features

Setting the ringer type

You can select a ringer type of the handset from four type.

1 Press (PGM).

Turn Press

2 Turn Jog Dial up to make “RINGER”

flash.

DIRECTORY AREA RINGER

3 Press Jog Dial.

LINE1 LINE2

Turning off the ringer of the handset

1 Perform steps 1 to 5 on page 42. 2 Press (0).

You will hear a confirmation beep.

3 Press (OFF).

When “RINGER” is set to “RINGER OFF”

The handset won’t ring. You can still make calls, and also receive calls if another telephone connected to the same line rings to inform you on incoming calls.

To turn the ringer on again

Follow the instructions described in “Setting the ringer type” on page 42.

RINGER OFF SELECTED

4 Turn Jog Dial to choose the line you

want to set the ringer type.

5 Press Jog Dial.

The current ringer type appears.

RINGER 1 SELECTED

6 Press one of the dialing keys ((1) to

(4)) to select a ringer type.

You will hear the corresponding ringer tone.

7 Press (OFF).

Telephone Features

Switching the phones during a call

You can easily switch between the handset and speakerphone on the base phone without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2.

To switch from the base phone to the handset

Example: While talking on line 1:

1 Press (HOLD) on the base phone.

The call is on hold and “HOLD” appears on the display and the LINE 1 button flashes slowly.

2 Press (LINE 1) on the handset.

The LINE 1 button on the handset lights up and the LINE 1 button on the base phone double flashes in

(LINE 1)

succession.

You can continue talking to the caller through the handset.

To switch from the handset to the base phone

Example: While talking on line 1:

1 Press (HOLD) on the handset.

The call is on hold and “HOLD” appears on the display and the LINE 1 button flashes slowly.

2 Press (LINE 1) on the base phone.

The LINE 1 button on the base

(LINE 1)

Tip

While talking through the speakerphone on the base phone (or handset), if you press (LINE 1) or (LINE 2) which is flashing on the handset (or base phone), you can talk to the base phone (or handset) and to the line connected.

Telephone Features

phone lights up and the LINE 1 button on the handset double flashes in succession.

You can continue talking to the caller through the speakerphone.

Telephone Features

Talking between the phones (Intercom)

You can converse using the base phone and the handset. You can start the intercom from either phone.

To talk from the handset to the base phone

Press (INTERCOM) on the handset. After the base phone rings twice, you

will be connected automatically. When a person at the base phone

answers, you can talk with each other. “INTERCOM” appears on the display

and the INTERCOM lamp on the base phone lights up.

When you are done talking or if no one answers the phone

Press (OFF) on the handset.

To talk from the base phone to the handset

Press (INTERCOM) on the base phone. The base phone and handset ring and

“** PAGING **” appears on the display.

When a person at the handset presses (INTERCOM), you can talk with each other.

“INTERCOM” appears on the display and the INTERCOM lamp on the base phone lights up .

When you are done talking or if no one answers the phone

Press (OFF) on the base phone.

continued

Telephone Features

(OFF)

INTERCOM lamp

Telephone Features

– 11 –

Talking between the phones (Intercom) (continued)

Note

While conversing with an outside caller via the base phone or handset, you cannot make an intercom call. If you press (INTERCOM), you will hear a busy tone.

Tips

• You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

• You can receive an intercom call on the base phone even when the L1 or L2 RINGER LEVEL switch on the base phone is set to OFF. The base phone will ring at a low level.

Receiving a call while using the intercom

When a call comes in, “** RINGING **” appears on the display and only the base phone rings at a low level.

The LINE 1 or LINE 2 button flashes.

Press (LINE 1) or (LINE 2) whichever is flashing, then you can answer the call.

Telephone Features

Transferring a call

You can transfer a call between the handset and base phone without disconnecting the call.

To transfer from the base phone to the handset

1 Press (INTERCOM) to page the

handset. The call is put on hold on the

base phone and the handset rings.

“** PAGING **” appears on

(OFF)

INTERCOM lamp

(LINE 2) (LINE 1)

Tips

• You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

• If you have accidentally pressed (HOLD) in step 1, just press (INTERCOM) and you will get the same result as by pressing (INTERCOM) only.

the display of both the base phone and handset.

2 Press (INTERCOM) on the

handset.

“INTERCOM” appears on the display of both the handset and base phone and the INTERCOM lamp on the base phone lights up.

You can talk between the base phone and the handset.

3 Press (LINE 1) or (LINE 2)

which is flashing on the handset to talk to the caller with the handset.

“TALK” appears on the display of the handset.

If no one answers the phone

Press (OFF) on the base phone.

Telephone Features

continued

Telephone Features

Transferring a call (continued)

To transfer from the handset to the base phone

1 Press (INTERCOM) to page the

base phone.

The call is put on hold on the handset.

After the base phone rings twice, you will be connected

(OFF)

(LINE 1)

(LINE 2)

INTERCOM lamp

Tip

You can receive an intercom call on the base phone even when the L1 or L2 RINGER LEVEL switch on the base phone is set to OFF. The base phone will ring at a low level.

automatically. When a person at the base

phone answers, you can talk with each other.

“INTERCOM” appears on the display of both the base phone and handset and the INTERCOM lamp on the base phone lights up.

2 Press (LINE 1) or (LINE 2)

which is flashing on the base phone to talk to the caller with the base phone.

“SPEAKERPHONE” appears on the display of the base phone.

If no one answers the phone

Press (OFF) on the handset.

Having a conference call

You can talk on two lines at the same time and you can also talk on one line, the handset and the base phone at the same time.

Making another call while talking

You can talk with two parties at the same time using both line 1 and line 2. (Three-way conference)

1 Press (HOLD) while talking on

one line.

The line in use is put on hold.

2 Press (LINE 1) or (LINE 2),

whichever is not used.

(LINE 2) (LINE 1)

(HOLD)

(LINE 1)

(CONF)

(LINE 2)

(OFF)

3 Dial a phone number for the

second party.

4 Press (CONF) (conference) after

the second party is connected. “CONFERENCE” appears on

the display.

Now you can talk to both parties.

Telephone Features

– 12 –

continued

Telephone Features

Having a conference call (continued)

Receiving a call while talking

If another call comes in while talking, the LINE 1 or LINE 2 button on which another call is coming will flash.

1 Press (HOLD).

The line in use is put on hold.

2 Press (LINE 1) or (LINE 2), on which another call is coming. 3 Press (CONF) (conference).

Now you can talk to both parties. (Three-way conference)

Note

If you do not press (HOLD) in step 1, the first line will be disconnected.

To disconnect the lines during a three-way conference

To disconnect both lines at the same time, press (OFF).

To disconnect line 1 and talk on line 2 only:

Press (LINE 2).

To disconnect line 2 and talk on line 1 only:

Press (LINE 1).

To put the lines on hold during a three-way conference

Press (HOLD). Both lines are put on hold.

To resume the conversations on both lines:

Press (CONF).

To resume the conversation only on one line:

Press (LINE 1) or (LINE 2), for the line you want. (The other line is kept on hold.)

Tip

During a three-way conference, you cannot use “call waiting” service even if you press (FLASH/CALL WAITING) or (FLASH).

Switching conference from the handset to the base phone

1 Press (HOLD) on the handset to put both lines on hold.

The LINE 1 and LINE 2 buttons on the handset and the base phone flash.

2 Press (CONF) on the base phone to resume the conversation.

Switching conference from the base phone to the handset

1 Press (HOLD) on the base phone to put both lines on hold.

The LINE 1 and LINE 2 buttons on the base phone and the handset flash.

2 Press (CONF) on the handset to resume the conversation.

To join on the base phone while the handset is talking on one line

Press the double flashing (LINE 1) or (LINE 2) on the base phone. Now you can talk to the handset and to the line connected.

To join on the handset while the base phone is talking on one line

Press the double flashing (LINE 1) or (LINE 2) on the handset. Now you can talk to the base phone and to the line connected.

To join three-way conference (four-way conference)

Press (LINE 1) or (LINE 2).

Telephone Features

Caller ID Features

Understanding the Caller ID service

Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company.

To use this feature, be sure to enter your home area code (see page 17).

When you receive a call

The phone number appears on the display with the date and time* as shown in the following example.

If your Caller ID service includes the caller name service, the caller’s name also appears on the display (up to 15 letters).

Caller’s name Caller’s phone number The date and time received The line which received the Caller ID data

When you answer the call, the Caller ID display changes to the “TALK” or “SPEAKERPHONE” display.

Notes

• The caller’s phone number and/or name will not appear in the following cases:

- “OUT OF AREA”: when the call is made through a telephone company which does not offer Caller ID service (including international calls).

- “PRIVATE”: when the call is “blocked.” For privacy reasons, many states allow callers the option to prevent his or her telephone data from being displayed on the other party’s Caller ID display.

• If the call is from an office which uses multiple lines, the displayed phone number may not match the number you use to call the extension.

Tips

• Even if the ringer of the handset is set to “RINGER OFF”, you can receive Caller ID data.

• If a call comes in on both line 1 and 2 simultaneously, the display will show the data on line 1 and 2 alternately.

About the memory match function

If you receive a call from a phone number which is stored on speed dialing keys (see page 34) or in the Phone Directory (see page 37), the ringer sound will change to a higher tone from the second ring.

Note

The memory match function does not work with “OUT OF AREA” or “PRIVATE” calls; and it may not work with calls made from an office which uses multiple lines because the number does not always match the one you stored in this phone.

Caller ID Features

Handset

SMITH JOHN 1-201-123-4567

* The display on the base phone

does not show the date and time.

Looking at the Caller ID list

The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered.

Viewing the Caller ID list

You can look through the Caller ID list to check the phone number and/or name of the calls received on the handset’s display. Note that the display on the base phone shows the current caller’s phone number and/or name only, and you cannot view the caller ID list on the base phone.

Turn

Note

If a 21st call is received, the oldest data is automatically erased.

Tip

If there is a “NEW” data, the NEW CALL lamp of the base phone flashes.

1 Turn Jog Dial.

The display shows the number of “NEW” (calls which you have not viewed) and “OLD” (calls which you have viewed) calls.

NEW O8 OLD 12

2 Turn Jog Dial down to display

older data or up to display newer data.

Telephone Features

NEW CALL lamp

continued

Caller ID Features

– 13 –

Looking at the Caller ID list (continued)

SMITH JOHN 1201123456

SMITH JOHN 1-201-123-4567

About the “*” mark

SMITH JOHN * 1-201-123-4567

“*” appears if there are more than two calls from the same phone number. The older data will be replaced by the new data, so the calls are counted as only one call.

Erasing data from the Caller ID list

Old data will be erased automatically when a 21st call comes in, but you can also manually erase unnecessary data one by one or erase the entire list.

To erase the phone number one by one

1 Display the phone number you want to erase

from the Caller ID list (see page 53).

2 Press Jog Dial.

3 Turn Jog Dial up to make “ERASE” flash and

press Jog Dial.

4 Turn Jog Dial up to make “YES” flash, then

press Jog Dial.

You will hear a long confirmation beep and the data is erased.

SMITH JOHN 1-201-123-4567

DIAL PGM ERASE 1-201-123-4567

ERASE NO YES 1-201-123-4567

To erase the entire list at once

1 Display any Caller ID data.

2 Press Jog Dial.

3 Turn Jog Dial up to make “ERASE” flash and

press Jog Dial.

4 Turn Jog Dial up to make “ALL” flash, then

press Jog Dial.

5 Turn Jog Dial up to make “YES” flash, then

press Jog Dial.

You will hear a long confirmation beep and the entire list is erased.

Note

“ALL” appears only when all the data has become “OLD” data. If there is any “NEW” data, you cannot erase the entire list.

SMITH JOHN 1-201-123-4567

DIAL PGM ERASE 1-201-123-4567

ERASE NO YES ALL 1-201-123-4567

ALL ERASE NO YES 1-201-123-4567

NEW OO OLD OO

Caller ID Features

Using the Caller ID list

By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory.

Calling back a number from the Caller ID list

1 Display the phone number you

want to call from the Caller ID

Turn Press

list (see page 53).

SMITH JOHN 1-201-123-4567

2 Confirm the number and press

Jog Dial.

DIAL PGM ERASE 1-201-123-4567

3 Press Jog Dial again.

The phone automatically dials the displayed number.

Notes

• If the number displayed in step 1 is not the one you should call back, you can change the number of digits of the phone number as described on page 58.

• If the phone is connected to a Private Branch Exchange (PBX), you may not be able to call back from the Caller ID list because an outside line access digit is necessary.

• When neither line is in use, line 1 is automatically connected in step 3. If you want to select the line manually, press (LINE 1) or (LINE 2) after step 1. You will then be connected to the line you have chosen.

Storing a number of the Caller ID list into the Phone Directory

1 Display the name and phone number you want

to store from the Caller ID list (see page 53).

2 Confirm the number and press Jog Dial.

3 Turn Jog Dial up to make “PGM” flash and

press Jog Dial.

The cursor flashes at the end of the name.

Enter or change the name, if necessary (see page

39).

DIAL PGM ERASE 1-201-123-4567

SMITH JOH 12011234567

4 Press Jog Dial.

The cursor flashes at the end of the phone number.

Enter or change the phone number, if necessary (see page 39).

5 Press Jog Dial again.

You will hear a long confirmation beep and the name and number are stored.

Notes

• Do not allow more than 20 seconds to elapse between each step of the procedure.

• If the number displayed in step 1 is not the one you should store, you can change the number of digits of the phone number as described on page 58.

• If the phone is connected to a Private Branch Exchange (PBX), you may need to add an outside line access digit.

Caller ID Features

– 14 –

continued

Caller ID Features

Using the Caller ID list (continued)

To change the number of digits of the phone number

If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory .

1 While the phone number from the Caller ID list is displayed,

press (#) repeatedly until the phone number with the correct number of digits appears on the display.

Each time you press (#), the number of digits changes as follows.

When the home area code and the local area code do not match

SMITH JOHN 1-201-123-4567

SMITH JOHN 123-4567

When the home area code matches

SMITH JOHN 123-4567

SMITH JOHN 1-123-4567

SMITH JOHN 201-123-4567

SMITH JOHN 1-123-4567

SMITH JOHN 1-201-123-4567

SMITH JOHN 201-123-4567

When the local area code matches

SMITH JOHN 201-123-4567

SMITH JOHN 1-201-123-4567

2 Continue the operation to call or store the phone number

with the correct number of digits (pages 56 and 57).

Notes

• You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory.

• You may not be able to change the number of digits depending on the Caller ID data.

SMITH JOHN 1-123-4567

SMITH JOHN 123-4567

Caller ID Features

Using “Caller ID with call waiting” service

This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service.

Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this service.

Even though you may have already subscribed to “Caller ID” and “call waiting” as two separate services, you need to request a subscription to “Caller ID with call waiting” as a single service.

This is a new service that combines the two services.

Even though you now have a “Caller ID with call waiting” compatible phone, unless you subscribe to the combined “Caller ID with call waiting” service, you will not be able to see the name and number of the second caller.

When a new call comes in while you are talking, you hear two short beeps. The caller’s name and/or phone number of the new call appears on the display for about 20 seconds.

To switch to another caller

1 To switch to the new caller,

press (FLASH/CALL WAITING).

(If you’re at the base phone, press (FLASH).)

2 To switch back to the first caller,

press (FLASH/CALL WAITING) (or (FLASH)) again.

Caller ID Features

Using visual message waiting service

If you subscribe to your telephone company’s message service which includes this feature, the display will show that you have messages waiting to be retrieved.

MESSAGES lamp

Note

You cannot use this feature, if you have not subscribed to your telephone company’s message service. For details on the availability of this service, please ask your telephone company.

If the MESSAGES lamp remains flashing

If this lamp does not go off (e.g. When you retrieve your messages with other phones), you can go off the lamp manually.

To go off the MESSAGES lamp

1 Press (PGM) on the handset. 2 Press (#) on the handset.

3 Press Jog Dial.

The MESSAGES lamp on the base phone goes off, and you will hear a long confirmation beep.

If you have messages

The MESSAGES lamp on the base phone flashes.

The MESSAGES lamp will go off when you retrieve your messages.

MESSAGES WAITING LIGHT-OFF RESET

Caller ID Features

– 15 –

continued

Caller ID Features

+ 32 hidden pages

Sony SPP-IM977 Service manual

TABLE OF CONTENTS

GENERAL