The model and the serial numbers are
located at the bottom of the unit. Record
the serial number in the space provided
below. Refer to these numbers whenever
you call upon your Sony dealer regarding
this product.
Model No. SPP-AQ500
Serial No.
___________________
IMPORTANT
SAFETY
INSTRUCTIONS
When using your telephone equipment,
basic safety precautions should always be
followed to reduce the risk of fire, electric
shock and injury to persons, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this product near water, for
example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an
unstable cart, stand, or table. The
product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation. To protect it from
overheating, these openings must not
be blocked or covered. The openings
should never be blocked by placing
the product on the bed, sofa, rug, or
other similar surface. This product
should never be placed near or over a
radiator or heat register. This product
should not be placed in a built-in
installation unless proper ventilation is
provided.
7. This product should be operated only
from the type of power source
indicated on the marking label. If you
are not sure of the type of power
supply to your home, consult your
dealer or local power company.
8. Do not allow anything to rest on the
power cord. Do not locate this
product where the cord will be abused
by persons walking on it.
9. Do not overload wall outlets and
extension cords as this can result in
the risk of fire or electric shock.
10. Never push objects of any kind into
this product through cabinet slots as
they may touch dangerous voltage
points or short out parts that could
result in a risk of fire or electric shock.
Never spill liquid of any kind on the
product.
11. To reduce the risk of electric shock,
do not disassemble this product, but
take it to a qualified service personnel
when some service or repair work is
required. Opening or removing covers
may expose you to dangerous voltages
or other risks. Incorrect reassembly
can cause electric shock when the
appliance is subsequently used.
2f«
12. Unplug thi.s produci from the wall
outlet and refer servicing to qualified
service personnel under the following
conditions:
A. When the power cord or plug is
damaged or frayed.
If liquid has been spilled into the
B.
product.
If the product has been exposed to
C.
rain or water.
D. If the product does not operate
normally by following the
operating instructions. Adjust
only those controls that arc
covered by the operating
instructions because improper
adjustment of other controls may
resulT in damage and will often
require extensive work by a
qualified technician to restore the
product to normal operation.
E. If the product has been dropped or
the cabinet has been damaged.
F. If the product exhibits a distinct
change in performance.
13. Avoid using a telephone (other than a
cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a
gas leak in the vicinitv of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
TO REDUCE THE RISK OF FIRE OR INJURY TO
PERSONS BY BATTERY. READ AND FOLLOW
THESE INSTRUCTIONS,
i. Use only the following i\|v anJ si/c baiier>
pack; SONY BP-T16.
2. Do not dispo.se of the battery pack in a fire. The
cell may explode. Check with local codes for
pos.sible special disposal instructions.
?i. Do not open or mutilate the battery pack.
Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if
swallowed.
4. Exercise care in handling battery in order not to
short the battery with conducting materials such
as rings, bracelets, and key. The battery or
conductor may overheat and cause burns.
.S. Charge the battery pack provided with or
identified for use with this produci only in
accordance with the instructions and limitations
specified in the instruction manual provided for
this produci.
6. Observe proper polarity orientation between the
battery pack and battery charger.
7. Do not mix old and new batteries in this
product.
8. Do not mix batteries of different sizes or from
different manufactures in this produci.
INFORMATION FOR
GENERAL TELEPHONES
1. This equipment complies with Part 68 of the
FCC rules. On the bottom of this equipment is a
label that contains, among other information, the
FCC registration number and ringer equivalence
number (REN) for this equipment. If requested,
this information must be provided to the
telephone company.
2. The applicable registration jack (connector)
USOC-RJ11C is used for this equipment.
3. This equipment is designed to be connected to
the telephone network or premises wiring using
a compatible modular jack which is Part 68
compliant.
The FCC compliant telephone cord and modular
plug is provided with this equipment.
4. The REN is used to determine the quantity of
devices which may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices not
ringing in response to an incoming call. In
most, but not all areas, the sum of the RENs.
should not exceed five (5.0). To be certain of
the number of devices that may be connected to
a line, as determined by the total RENs. contact
the local telephone company.
5. Il'your ct|uipmem (SPP-AQ.‘S()0) causes harm lo
ilie lelcphone network, the telephone company
will notify you in advance that temporary
discoiuinuance of ser\ ice may be required. But
if advance notice isn't practical, the telephone
company will notify the customer as soon as
possible. Also, you will be advised of your
right to file a complaint with the FCC if you
believe it is necessary.
6. The telephone company may make changes in
its facilities, equipment, operations or
procedures that could affect the operation of the
equipment. If this happens the leiephone
compain will provide advance notice in order
for you to make necessary modifications to
maintain uninterrupied service.
7. If trouble is experienced with this equipment
(SPP-AQ5()0>. for repair or warranty
information, please contact Sonv Direct
Response Center: Tel I-800-222-7669. If the
equipment is causing harm to the telephone
network, the telephone company may request
that you disconnect the equipment until the
problem is resohed.
8. All repairs will be performed in an authorized
•Sony service station.
9. This equipment cannot be used to party lines or
coin lines.
10. This equipment is hearing and compatible.
Note
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant lo Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio frequency
energy and. if not installed and used in
accordance with the instructions, may cause
harmful interference lo radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful inierl’encc to radio
or television reception, which can be determined
by turning the equipment off and on. the user is
encouruged lo try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment
and receiver.
- Connect the cquipmenl into an outlet on a
circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV
technician for help.
If your telephone is equipped
with automatic dialers
When programming emergency numbers and (on
making test calls to emergency numbers:
1. Remain on the line and briefly explain to the
dispatcher the reason for the call,
2. Perform such acti\ ities in the off-peak hours,
such as early morning or late exemngs.
CAUTION
You are cautioned that any changes or modifications
not express!) apjU'o\ed in this manual could void
your authorit) to operate this equipment.
Important notice
Warning: This telephone operates as a radio
transmitter. Con\ ervation' o\ er this cordless
leiephone ma\ he heard b\ tuhers on radios within
the area ot iiv ranee ol transmission.
Tabl6 of contents
Getting Started
6 Read this first
Step 1: Checking the package
7
contents
Step 2: Setting up the base unit
8
Step 3: Preparing the battery
11
pack for the handset
Basics
14 Making calls
Redialing
15
Receiving calls
16
17 Adjusting the ringer volume
Advanced Features
18 speed dialing
Paging
20
Using as a telephone
answering machine
21 Setting up the answering
machine
21 Setting the time and the dayof
the week
22 Recording the greeting
Selecting the ring time
23
(on the base unit only)
24 Selecting the answering mode
Turning on the answering
25
machine
Listening to the messages
26
To play back the messages
26
Adjusting the speaker volume
27
27 Erasing the messages
27
Screening calls
28
Recording a telephone
29
conversation
30
Recording a memo message
Operating the answering
31
machine from the handset
Operating the answering
32
machine from a touch-tone
phone
Additional Information
34
Mounting the base unit on a
wall
Resetting the digital security
35
code
Notes on power sources
36
36
Maintenance
37
Troubleshooting
Specifications
40
Index
41
42 LIMITED WARRANTY
42
Table of contents 5™
Cietting started
Read this first
Before you use your phone, you must set it up. Here’s a quick way to
set up your phone: Step 1,2 and 3.
Step 1 (page 7)
First, unpack the phone and the supplied
accessories.
Step 2 (page 8 to 10)
Next, you need to do three things to set up the
base unit, including finding the best location
for the base unit.
Base unit
\_______________
r
o° °
^ Handset
About the cordless telephone
The first time you charge the battery pack, a random security code is
automatically assigned between the base unit and the handset.
Only a handset which has this unique security code can make calls
through the base unit. This system prevents the possibility of other
cordless telephone handsets making calls through your base unit.
You can also reset the security code (see page 35).
Getting Started
Stop 3 (page 11 to 1 3 ) ^
Finally, you need to insert the battery pack into
the handset and place the handset on the base
unit to charge the battery pack.
That's it!
A—
J
step 1
Checking the package contents
Make sure you have received the following items in the package.
If anything is missing, contact your local Sony dealer.
Handset
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Rechargeable battery
pack (BP-T16)
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Getting Started 7
step 2
Setting up the base unit
Do the following steps:
• Choose the best location
• Connect the base unit
• Choose the dialing mode
Choose the best location
Where you place the base unit affects the reception quality of the
handset.
Away from noise sources such as a
window by a street with heavy traffic
Away from
television sets
and other
electronic
equipment
Near a central location —^
and on a level surface
Away from heat sources, such as
radiators, airducts, and sunlight
Away from a microwave oven
Away from excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Away from a
personal computer
Away from another cordless
telephone
Caution: The cordless telephone operates at a frequency that may cause interference to nearby
TVs and VCRs; the base unit should not be placed near or on top of a TV or VCR; and, if
interference is experienced, moving the cordless telephone farther away from the TV or
VCR will often reduce or eliminate the interference.
8^" I Getting Started
Connect the base unit
If you want to hang the base unit on a wall, mount the unit first (see
9
3
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to the DC IN 9V jack and to an
AC outlet.
Raise the antenna vertical!}.
Fully extend the antenna.
Make sure it points toward the
ceiling.
continued
Getting Started 9™
step 2: Setting up the base unit (continued)
Notes
• Use only the supplied AC-T42 AC power adaptor.
Do not use any other AC power adaptor.
• Connect the AC power adaptor to a continuous power supply.
• Place the base unit close to the AC outlet so that you can
unplug the AC power adaptor easily.
Tips
• If your telephone outlet isn't modular, contact your
telephone service company for assistance.
• If you have two phone lines on a single jack with the first.
phone line connected to center pair of w ires, and need to
connect the second phone line (outer pair of wires),
contact your telephone company for rew iring.
Choose the dialing mode
For the telephone to work properly, select an
appropriate dialing mode (tone or pulse).
Polarity of the plug
Modular
□
Center pair
Depending on your dialing system, set the DIAL MODE switch as
follows.
If your dialing system is
Tone
Pulse
If you aren't sure of your dialing system
Set the switch to
T
p
Make a trial call with the DEAL MODE switch set to T.
If the call connects, leave the switch as it is; otherwise, set to P.
10^'“ Getting Started
step 3
Preparing the battery pack for
the handset
Insert the battery pack into the handset, then place the handset on the
base unit.
insert the battery pack
1 Slide open the battery compartment lid of the
handset.
Connect the cord of the battery pack correctly.
Insert the battery pack into the battery
compartment.
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Replace the battery compartment lid.
continued
Getting Started 11™
step 3: Preparing the battery pack for the handset
(continued)
Charge the battery pack
Place the handset on the base unit.
The CHARGE lamp lights up. It takes about
12 hours to charge the battery pack.
CHARGE lamp
Battery duration
A fully charged battery pack lasts for about:
• 6 hours when you use the handset continuously.
• 14 days when the handset is in standby mode.
You can save the handset battery power by setting the RING ON/
ВАТТ SAVE switch to ВАТТ SAVE. The handset won't ring (see
page 17).
Notes
• The battery pack will gradually discharge over a long period of time, even if iit>i in
use.
• The CHARGE lamp of the base unit is always lighted when the handsel is placed
on the base unit, even if the battery pack has been fully charged.
when to charge the battery pack
As long as the handset is placed on the base unit after each call, the
battery pack will be recharged continuously.
If the handset battery becomes weak
You will hear a beep every three seconds during the conversation.
The call will be disconnected in one minute.
12“ Getting Started
When to purchase a new battery pack
If the battery lasts only a few minutes even after 12 hours of
charging, the usable life of the battery has expired and needs
replacement.
Contact your local Sony authorized dealer or .service center, and ask
for Sony BP-T16 rechargeable battery pack.
Note
If the handsel battery is completely discharged, the digital security code will be erased
and all programmed numbers will be lost from memory.
In this case, first recharge the battery for more than 12 hours, then store the numbers
into the memory for speed dialing again {see page 18). The digital security code will
be automatically set when you replace the handset onto the base unit.
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Getting Started
13^
Basics
Making calls
Additional tasks
1
Press (talk) and wait until the
TALK/BATT LOW lamp lights up.
You then hear a dial tone. If you hear
beeps, move closer to the base unit.
2
Dial the phone number.
3
When you’re done talking, press
Ctalk), or replace the handset on the
base unit.
The TALK/BATT LOW lamp goes off.
To
Select better channel
(only on the handset)
Switch to tone dialing
temporarily
If the handset battery becomes weak during a call
The handset will beep every three seconds. The call will be
disconnected after one minute. Replace the handset on the base unit
to charae.
14™ Basics
Do this
Press ( CHANNEL ).
Press TONE (*) after you’re connected.
The line will remain in tone dialing until
disconnected.
Redialing
1 Press (talk) and wait until the TALK/BATT LOW lamp lights up.
2 Press ( R ED IA L/P AU S E) to redial the number last dialed.
Note
If the number exceed.s .12 digii.s or there i.s no previou.s number dialed, the beep.s will
alert you that the number can't be dialed.
To erase the last phone number dialed
While the telephone isn't in use. press (R E DIAL /P A US E) twice.
The number will be erased from the memory, and you’ll hear a long
confirmation beep.
Note
Make sure that the RING O.N/B.ATT SA'VE switch is set to RING ON for this
operation.
Basics
15^'"
Receiving calls
Additional tasks
1 When you hear the phone ring, press
CtALK) (or any dialing key
including ® and (D).
The TALK/BATT LOW lamp lights
up.
When you’re done talking, press
(talk). or replace the handset on
the base unit.
The TALK/BATT LOW lamp goes
off.
To
Switch to another call*
("call waiting" service)
16™ Basics
Do this
Press (flash).
Press the button again to get back to the
first caller.
You need to subscribe to this service from your telephone company.
Adjusting the ringer volume
Tip
If you can hear the base unit ring on incoming calls, you can
make the handset not ring by setting the RING ON/BATT
SAVE switch to ВАТТ SAVE. You can still make or receive
calls by pressing (TALK).
Press (RING SET).
1
2
Press Gl) or CE) to select "HIGH"
“LOW", or “OFF”.
Press ( RING SET) twice.
You will hear a confirmation beep
by each pressing.
RING ON/
ВАТТ SAVE
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Basics 17™
Speed dialing
You can dial with a touch of a few keys by storing phone number on
a dialing key.
Storing phone numbers
1 P res s (SP E ED D I^P G M ).
The TALK/BATT LOW lamp
flashes.
2 Press one of the dialing keys (®
to ®) for the phone number to be
stored.
3 Enter the phone number you want
to store.
You can enter up to 16 digits,
including a tone and a pause, each
of which is counted as one dicit.
P res s (SP E ED D IA L /P G M ~).
You hear a long confirmation
beep. The TALK/BATT LOW
lamp goes off and the number is
stored.
Notes
• To More ihe previou'- nunihcr dialed, press (REDIALTpAUSE) divcclly alter step 2.
Then «0 to ^lep 4. II' the number e.seceds 16 digits or there is no prer ious number
dialed. fi\e short error beeps sound and storing is canceled.
• Do not allow more than 20 seconds to elapse between each step of the procedure.
• Make sure that RING ON/BATT .SAVE switch is set to RING ON.
Tips
If uiu enter a w rong ituniher. start from the beginning
You can't receire calls while you're storing mimhers.
_____________
18™ Advanced Features
To store a number to be dialed via Private Branch Exchange (PBX)
Before entering a phone number in Step 3 on the previous page, do as
follows:
1 Enter the outside line access digit (e.g. 9).
iZ Press ( REDIAL7PAUSE ) to enter a pause.
To change a stored number
Store a new number, as described on the previous page.
Making calls with speed dialing
1 Press (talk) and wait until the TALK/BATT LOW lamp lights up.
2 Press C SPEED DIAL/PGfyQ.
3 Enter the desired speed dialing number ((0) to (D).
The phone number stored in the speed dialing number will be dialed.
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Advanced Features19f
Paging
You can page the handset from the base unit.
Press ( page).
The paging signal is heard from the
handset.
When you press (PAGE) for a moment,
the paging signal sounds for one second.
Or the paging signal sounds
continuously as long as you keep
pressing C PAGF).
Notes
• It' a call comes in during paging, paging is canceled.
• You cannoi page when the handsel is engaged in conversation.
• It’ the RING ON/BATT SAVE switch on the handsel is set to ВАТТ SAVE, the
paging signal doesn’t ring.
20^^^ Advanced Features
Using as a telephone answering machine
Setting up the answering machine
As you proceed the operation, you will hear the operation guidance.
Setting the time and the day of the week
1 Press (REMOTE).
The REMOTE lamp lights up. The day of
the week, time and new message number
are announced.
To set AM, press ®.
To set PM, press ®.
A long confirmation beep sounds, and the
day of the week, time are announced. The
Clock starts.
/ Press (REMOTE).
The REMOTE lamp goes off.
Notes
• Make sure that the RING ON/BATT SAVE switch is set to RING ON.
• If two minutes have passed during operation, the setting is canceled. Try again
from the beginning.
• During the power interruption, the clock stops. So if this happens, reset the lime.
Tip
The clock has started when the power cord was first connected.
Using as a telephone answering machine 21
continued
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Setting up the answering machine (continued)
Recording the greeting
You can record your own greeting for the “normal” and
“annoucement only” mode.
Press CREMOTE).
1
The REMOTE lamp lights up.
2
Press GREETING/®.
You will hear an operation guidance from
the handset.
Speak into the handset.
3
You can record up to one minute.
4
To stop recording, press STOP/®.
A long confirmation beep sounds, and
your greeting will be played back.
) Press CrEMOTE).
The REMOTE lamp goes off.
Notes
• Make sure thal ihe RING ON/BATT SAVH switch is set to RING ON.
• If the greeting is shorter than 2 seconds, five short error beeps sound and the
greeting is not recorded.
• This answering machine has also prerecorded greeting. You can use following
greeting. ifyt)u don't record your ow n greeting.
Tip
To record the greeting from a touch-tone phone, see page
Prerecorded greeting
Normal mode: “Hello, I'm unable to answer your call right
now. Please leave your name, number and
message after the tone.”
ANN ONLY mode: "Hello. I'm unable to answer your call right
now. Please call again, thunk you."
Tip
If yt)U u ant to record your own "anmninccmeni (Mii)" greeting, do the aho\ e sequence
after setting the AUDIBLI: ON/OKF - ANN ONLY switch to ANN ONLY (see page
24). Otheruise the ■'normal" greeting w ill be recorded.
22'
Using as a telephone answering machine
To change the greeting
Do in the same way as described on the previous page. The new
greeting replaces the old one, if you record the greeting shorter than 2
seconds, five short error beeps sound and switch to the prerecorded
greeting aulomalically.
Selecting the ring time (on the base unit only)
You can select the number of rings before the phone answers to take
a message.
There are three modes. ?>, 5, and TS (Toll saver).
Press (RING SET ) twice.
1
2
Press or (2D select “?i times”, "5
times", or "Toll saver”.
To answei' after 3 rings, .select "3 times".
To answer after 5 rings, select ‘‘.3 times".
Select "Toll saver” to answer after 3 times
when there is a new message and after 5
times when there is no new message.
Press (RING SET).
You will hear a long confirmation beep.
Note
Do iiol allow more ihan ^0 seconds lo elapse beluecn each siep ot'ihe procedure.
Using as a telephone answering machine 23'
continued
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Setting up the answering machine (continued)
Selecting the answering mode
You can set the answering machine to record incoming messages
(Normal mode), or just to make an announcement without recording
messages (Announcement only mode).
In the normal mode, you also have the option of having a beep to tell
you if you have received any new incoming messages.
To record incoming messages
When you want to have
beeps (audible indicator)
When you do not want to
have beeps
Annoucement only
The answering machine
does not record incoming
messages.
A U DIBL E
O F F O N A N N
O N LY
A U DIBL E
m
O F F O N A N N
O N LY
A U DIBL E
¡ H I
O F F O N A N N
O N LY
24"
Using as a telephone answering machine
Turning on the answering machine
Notes
• If the remaUiiiig recording time becomes less than 4 minutes and 30 seconds, the
remaining recording time is announced.
• If 4 minutes have passed while recording the incoming message, the line is
d isconnected automatical I y.
• If the message is shorter than 2 seconds, the message is not recorded.
Tip
The answering machine will automatically answer a call alter 10 rings even if the
answering function is off.
The answering function will remain on for all subsequent calls.
u c
3 v>
To turn off the answering machine
Pre,s.s (ANSWER ).
The answering machine is turned off and the message counter goes
off.
Tip
You can turn the answering machine on/off using the handset, too (see page 31).
To (urn the answering machine on/off from a touch-tone phone, see page 33.
Using as a telephone answering machine 25
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5'
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Listening to the messages
If there are new messages, the number of new messages flash.
You will hear beeps in the AUDIBLE ON mode.
To play back the messages
Press (PLAY/STOP).
The unit plays back from
the first new messaue.
(SKIP/QUICK)
Note
If a call comes in during (he playback, the playback stops.
Tip
You can also listen to the message by using the handset (see page 31)
To play back the message from a touch-tone phone, see page 33.
To skip the current message
Press ( SKIP/QUICK ) during playback.
To repeat the current message
Press ( REPEAT/SLOW ) during playback.
If \ ou press the button again within two seconds after the current
message has started, you go to the previous message.
To stop playback
Press ( PLAY/STOP ).
To play back quickly
Keep pressing (SKIP/QUICK) during playback.
Release (SKIP/QUICK) to return to normal playback.
To play back slowly
Keep pressing ( REPEAT/SLQW ) during playback.
Release C REPEAT/SLOW ) to return to normal playback.
_______________
26“ Using as a telephone answering machine
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