The model and the serial numbers are
located at the bottom of the unit. Record
the serial number in the space provided
below. Refer to these numbers
whenever you call upon your Sony
dealer regarding this product.
Model No. SPP-A985
Serial No. ________________
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2
IMPORTANT
SAFETY
INSTRUCTIONS
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this product near water,
for example, near a bath tub, wash
bowl, kitchen sink, or laundry tub, in
a wet basement, or near a swimming
pool.
5. Do not place this product on an
unstable cart, stand, or table. The
product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation. To protect it from
overheating, these openings must not
be blocked or covered. The openings
should never be blocked by placing
the product on the bed, sofa, rug, or
other similar surface. This product
should never be placed near or over a
radiator or heat register. This product
should not be placed in a built-in
installation unless proper ventilation
is provided.
7. This product should be operated only
from the type of power source
indicated on the marking label. If you
are not sure of the type of power
supply to your home, consult your
dealer or local power company.
8. Do not allow anything to rest on the
power cord. Do not locate this
product where the cord will be abused
by persons walking on it.
9. Do not overload wall outlets and
extension cords as this can result in
the risk of fire or electric shock.
10. Never push objects of any kind into
this product through cabinet slots as
they may touch dangerous voltage
points or short out parts that could
result in a risk of fire or electric shock.
Never spill liquid of any kind on the
product.
11. To reduce the risk of electric shock,
do not disassemble this product, but
take it to a qualified service personnel
when some service or repair work is
required. Opening or removing
covers may expose you to dangerous
voltages or other risks. Incorrect
reassembly can cause electric shock
when the appliance is subsequently
used.
12. Unplug this product from the wall
outlet and refer servicing to qualified
service personnel under the following
conditions:
A. When the power cord or plug is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not operate
normally by following the operating
instructions. Adjust only those
controls that are covered by the
operating instructions because
improper adjustment of other controls
may result in damage and will often
require extensive work by a qualified
technician to restore the product to
normal operation.
E. If the product has been dropped or
the cabinet has been damaged.
F. If the product exhibits a distinct
change in performance.
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3
13. Avoid using a telephone (other than
a cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a
gas leak in the vicinity of the leak.
SA VE THESE
INSTRUCTIONS
CAUTION:
To reduce the risk of fire or injury to persons by
battery, read and follow these instructions.
1. Use only the following type and size battery
pack: Sony BP-T23.
2. Do not dispose of the battery pack in a fire.
The cell may explode. Check with local codes
for possible special disposal instructions.
3. Do not open or mutilate the battery pack.
Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be
toxic if swallowed.
4. Exercise care in handling battery pack in
order not to short the battery with conducting
materials such as rings, bracelets, and keys.
The battery or conductor may overheat and
cause burns.
5. Charge the battery pack provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in the instruction manual
provided for this product.
6. Observe proper polarity orientation between
the battery pack and battery charger.
INFORMATION FOR
GENERAL TELEPHONES
1. This equipment complies with Part 68 of the
FCC rules. On the bottom of this equipment
is a label that contains, among other
information, the FCC certification number and
ringer equivalence number (REN) for this
equipment. If requested, this information
must be provided to the telephone company.
2. The applicable certification jack (connector)
USOC-RJ11C is used for this equipment.
3. This equipment is designed to be connected to
the telephone network or premises wiring
using a compatible modular jack that is Part
68 compliant.
The FCC compliant telephone cord and
modular plug is provided with this
equipment.
4. The REN is used to determine the quantity of
devices that may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices not
ringing in response to an incoming call.
Typically, the sum of the RENs should not
exceed five (5.0).To be certain of the number
of devices that may be connected to a line, as
determined by the total RENs, contact the
local telephone company.
5. If this equipment (SPP-A985) causes harm to
the telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may be
required. But if advance notice isn’t practical,
the telephone company will notify the
customer as soon as possible. Also, you will
be advised of your right to file a complaint
with the FCC if you believe it is necessary.
6. The telephone company may make changes in
its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the telephone
company will provide advance notice so you
can make necessary modifications to maintain
uninterrupted service.
7. If trouble is experienced with this equipment
(SPP-A985), for repair or warranty
information, please contact Sony Direct
Response Center: Tel 1-800-222-7669. If the
equipment is causing harm to the telephone
network, the telephone company may request
that you disconnect the equipment until the
problem is resolved.
8. All repairs will be performed in an authorized
Sony service station.
9. This equipment cannot be used to party lines
or coin lines.
10.This equipment is hearing aid compatible.
If your telephone is equipped
with automatic dialers
When programming emergency numbers and
(or) making test calls to emergency numbers:
1. Remain on the line and briefly explain to
the dispatcher the reason for the call.
2. Perform such activities in the off-peak
hours, such as early morning or late
evenings.
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4
Caution
You are cautioned that any changes or
modifications not expressly approved in this
manual could void your authority to operate this
equipment.
Note
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/
TV technician for help.
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5
Table of contents
Getting Started
8 Read this first
9 Step 1: Checking the package
contents
10 Step 2: Setting up the base phone
13 Step 3: Preparing the battery
pack
16 Step 4: Entering the area code
20 Identifying the parts
Basics
24 Making calls
28Redialing
29 Receiving calls
Telephone Features
32 Speed dialing
32Storing phone numbers and
names
34Making calls with speed
dialing
35 Phone Directory
35Storing phone numbers and
names
37Changing a stored name
and/or phone number
38Erasing a memory location
38Making calls from the Phone
Directory
40 Setting the ringer type
40Turning off the ringer of the
handset
41 Switching the phones during a
call
41To switch from the base
phone to the handset
41To switch from the handset
to the base phone
42 Talking between the phones
(Intercom)
42To talk from the handset to
the base phone
42To talk from the base phone
to the handset
44 Transferring a call
44To transfer from the base
phone to the handset
45To transfer from the handset
to the base phone
Answering Machine
Features
46 Setting up the answering
machine
46Setting the time and day of
the week
47Recording the greeting
49Setting the number of rings
50Setting the audible message
alert
51Turning on the answering
function
53 Playing back messages
54Adjusting the speaker
volume
54Erasing messages
55 Selecting the Announcement
Only Mode
56 Screening calls
56Turning on/off the screening
calls function
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Table of contents
6
57 Recording a memo message
58 Operating from an outside phone
58Setting the remote ID code
(security code)
59Picking up new messages
Caller ID Features
60 Understanding the Caller ID
service
60When you receive a call
61 Looking at the Caller ID list
61Viewing the Caller ID list
62Erasing data from the
Caller ID list
64 Using the Caller ID list
64Calling back a number from
the Caller ID list
65Storing a number of the
Caller ID list into the Phone
Directory
66To change the number of
digits of the phone number
68 Using “Caller ID with call
waiting” service
Additional Information
69 Mounting the base phone on a
wall
70 Carrying the handset by the belt
clip
71 Notes on power sources
71 Maintenance
72 Troubleshooting
77 Specifications
78 Index
Back cover LIMITED WARRANTY
Table of contents
US
7
Getting Started
Read this first
Before you use your phone, you must first set it up. Here’s a quick way
to set up your phone: Steps 1, 2, 3 and 4.
Step 1 (page 9)
First, unpack the phone and the supplied
accessories.
Step 2 (pages 10 to 12)
Next, you need to do three things to set
up the base phone, including finding the
best location for the base phone.
Base phone
US
Getting Started
8
Step 3 (pages 13 to 14)
Then, insert the battery pack into the
handset and charge it for more than 12
hours.
Step 4 (pages 16 to 19)
Finally, enter the area code to use the
Caller ID service.
Handset
That’s it!
Step 1
Checking the package contents
Make sure you have received the following items in the package.
If anything is missing, contact your local Sony dealer.
Getting Started
Telephone line cords (2)
Belt clipDirectories (2)
Wall bracket for base phone
Base phone
HandsetAC power adaptor (AC-T131)
Rechargeable battery
pack (BP-T23)
Getting Started
US
9
Step 2
Setting up the base phone
Do the following steps:
• Choose the best location
• Connect the base phone
• Choose the dialing mode
Choose the best location
Where you place the base phone affects the reception quality of the
handset.
Away from television
sets and other
electronic equipment
Away from noise sources such as a window
by a street with heavy traffic
Away from heat sources, such as radiators,
airducts, and sunlight
Away from a microwave
oven
Away from excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Away from a personal
computer
Near a central location
and on a level surface
Away from another
cordless telephone
CAUTION: • Should you experience intermittent loss of audio during a conversation, try
US
Getting Started
10
moving closer to the base or move base phone away from other noise sources.
• The cordless telephone operates at a frequency that may cause interference to
nearby TVs and VCRs; the base phone should not be placed near or on the top
of a TV or VCR; and, if interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
Connect the base phone
If you want to hang the base phone on the wall, see page 69.
3
Hook the cord.
To an AC outlet
To DC IN 9V
AC power adaptor
2
(supplied AC-T131)
To LINE
Telephone line cord
To the
telephone outlet
1
(supplied)
1 Connect the telephone line cord
to the LINE jack and to a
telephone outlet.
Getting Started
2 Connect the AC power adaptor
to the DC IN 9V jack and to an
AC outlet.
3 Raise the antenna. Make sure it
points towards the ceiling.
continued
Getting Started
11
US
Step 2: Setting up the base phone (continued)
Notes
• Use only the supplied AC-T131 AC power adaptor.
Do not use any other AC power adaptor.
• Connect the AC power adaptor to a continuous power
supply.
• Place the base phone close to the AC outlet so that
you can unplug the AC power adaptor easily.
Polarity of the plug
–
+
Tip
If your telephone outlet is not modular, contact your
telephone service company for assistance.
Modular
Choose the dialing mode
For the telephone to work properly, select an appropriate dialing mode
(tone or pulse).
DIAL MODE
switch
Depending on your dialing system, set the DIAL MODE switch as
follows:
If your dialing system isSet the switch to
ToneTONE
PulsePULSE
If you aren't sure of your dialing system
Make a trial call with the DIAL MODE switch set to TONE.
If the call connects, leave the switch as is; otherwise, set to PULSE.
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Getting Started
12
Step 3
Preparing the battery pack
Charge the battery pack for more than 12 hours before you start using
your phone.
CHARGE lamp
BP-T23
1 Slide open the battery
compartment lid of the handset.
2 Insert the battery pack (with
contacts facing down) into the
battery compartment.
3 Close the battery compartment
lid.
4 Place the handset on the base
phone.
You can place it with either side
facing up.
The CHARGE lamp lights up
when the handset is properly
seated on the charge terminals
of the base phone. Charge the
battery pack for more than 12hours so that the battery is fully
charged. The CHARGE lamp
remains lit even after charging
is completed.
continued
Getting Started
Getting Started
US
13
Step 3: Preparing the battery pack (continued)
Battery duration
A fully charged battery pack lasts for about:
• Approx. 7 hours when you use the handset continuously
• Approx. 7 days when the handset is in standby mode.
Notes
• The battery pack will gradually discharge over a long period of time, even
when not in use.
• If you leave the battery pack in the handset without charging it, the battery
pack will be completely discharged.
It may require several times of charging to recover to its full capacity.
To obtain the best performance from the battery
Do not place the handset on the base phone after each call. The battery
works best if the handset is returned to the base phone after two or
three calls. However, do not leave the handset off the base phone for a
long period of time as this will completely discharge the battery pack.
When to purchase a new battery pack
If the battery lasts only a few minutes even after 12 hours of charging,
the usable life of the battery has expired and needs replacement.
Contact your local Sony authorized dealer or service center, and ask
for a Sony BP-T23 rechargeable battery pack.
Note
Battery life may vary depending on usage condition and ambient temperature.
US
Getting Started
14
Handset spare battery usage
As only one battery pack is supplied with this unit, it is necessary to
purchase an additional battery pack (optional) for use as a handset
spare battery pack.
1 Open the battery compartment
lid of the base phone.
2 Insert the battery pack (with
contacts facing down) into the
BP-T23
battery compartment.
3 Close the battery compartment
lid.
The SPARE BATT lamp lights
up. Charge the battery pack for
more than 24 hours so that the
battery is fully charged. The
SPARE BATT lamp remains lit
even after charging is
completed.
Getting Started
SPARE BATT lamp
Getting Started
15
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Step 4
Entering the area code
When you use this phone for the first time, or move to an area that has a
different area code, you must enter your home area code. Otherwise, you
cannot use some functions of this phone and the Caller ID functions.
This is also necessary because the phone must be able to select an area code to
properly dial call from the Caller ID list.
Depending on your region, enter 3-digit area code as follows:
Case 1.
If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter
your home area code” below.
If you live in an area where calls from or to other local areas can also be made by 10-digit dialing
(area code + number), you can register up to 5 local area codes with this telephone to take
advantage of this system. See “To enter the local area code (For 10 digits phone number users)”
on page 18.
Case 2.
If 10-digit dialing (area code + number) is required for all local calls in your area, at
first, enter “000” in your home area code. See “To enter your home area code” below.
Then see “To enter the local area code (For 10 digits phone number users)” on page
18.
To enter your home area code
1 Press (PGM).
TurnPress
2 Turn Jog Dial up to make “AREA”
flash.
DIRECTORY AREA
RINGER
16
US
Getting Started
3 Press Jog Dial.
HOME LOCAL
4 Press Jog Dial again.
“ENTER AREA CODE” appears on
the display.
5 Enter three digits of your home area
code using the dialing keys.
6 Press (PGM).
You will hear a long confirmation
beep.
Notes
• If the home area code is already entered, it appears on the display in step 4.
To enter a different home area code, see “To change the home area code”
below.
• Do not allow more than 20 seconds to elapse between each step of the
procedure.
Tips
• You may press Jog Dial instead of (PGM) in step 6.
• To check the current home area code, perform steps 1 to 4. The home area
code appears on the display for about 20 seconds.
To change the home area code
1 Perform steps 1 to 4 on page 16.
The current home area code appears on the display.
2 Turn Jog Dial down to erase the current home area code.
3 Enter a new home area code using the dialing keys.
4 Press (PGM).
You will hear a long confirmation beep.
Getting Started
continued
Getting Started
17
US
Step 4: Entering the area code (continued)
To enter the local area code (For 10 digits
phone numbers users)
If a call matches one of the local area codes you entered, the phone
number will be registered with 10 digits in the Caller ID list (area code
+ number). If a call does not match one of the local area codes you
entered, the phone number will be registered with 11 digits in the
Caller ID list (1 + area code + number). Some regions of the country
allow you to have more than one local area code. (Up to five local area
codes can be entered in this phone.)
1 Perform steps 1 to 3 on page 16.
2 Turn Jog Dial up to make ”LOCAL“ flash.
3 Press Jog Dial.
4 Select the number (”#1“ to ”#5“) to enter the
local area code by turning Jog Dial.
5 Press Jog Dial.
”ENTER AREA CODE“ appears on the
display.
6 Enter three digits of the local area code using the
dialing keys.
7 Press (PGM).
You will hear a long confirmation beep.
HOME LOCAL
#1 #2 #3 #4 #5
18
US
Getting Started
Notes
• If the local area code is already entered, it appears on the display in step 5. To
enter a different local area code, see “To change the local area code” below.
• Do not allow more than 20 seconds to elapse between each step of the
procedure.
Tips
• You may press Jog Dial instead of (PGM) in step 7.
• To check the current local area code, perform steps 1 to 5. The local area code
appears on the display for about 20 seconds.
To change the local area code
1 Perform steps 1 to 5 on page 18.
The current local area code appears on the display.
2 Turn Jog Dial down to erase the current local area code.
3 Enter a new local area code using the dialing keys.
4 Press (PGM).
You will hear a long confirmation beep.
To erase the local area code
You can erase the local area code. Perform steps 1 and 2 above, then
press (PGM).
The local area code will be erased, and you will hear a long
confirmation beep.
Getting Started
Getting Started
19
US
Identifying the parts
Refer to the pages indicated in parentheses for details.
Base Phone
1
2
3
4
5
6
7
8
9
0
qa
qs
qd
eae;wlwkwj
qf
qg
qh
qj
qk
ql
w;
wa
ws
wd
wf
wg
wh
1 SKIP/QUICK button (p. 53)
Press to skip to the next message.
Keep the button pressed for quick
playback of messages.
2 PLAY/STOP (MAILBOX 1, 2, 3)
buttons (p. 51, 53)
Plays back recorded messages in
each mailbox.
3 NEW CALL lamp (p. 61)
Flashes when there is a “NEW”
data in the Caller ID list.
4 REPEAT/SLOW button (p. 53)
Press to repeat the current message
or go back to the previous message.
Keep the button pressed for slow
playback of messages.
Switches to a second call if you
have “call waiting” service, or lets
you make a new call.
qs OFF button (p. 24)
Allows you to disconnect the call.
qd REDIAL button (p. 28)
Redials the last number called.
qf Dialing keys (p. 24)
qg # button (p. 66)
Used to change the number of
digits of the phone number in the
Caller ID list.
qh PAUSE button (p. 36)
Inserts a pause in the dialing
sequence.
qj MUTING button (p. 25)
Mutes your voice during a
conversation.
qk Microphone
ql I (HEADSET) jack (p. 24, 29, 70)
w; VOL (volume) switch (p. 25)
Adjusts the handset volume.
Getting Started
ql
w;
Getting Started
23
US
Basics
Making calls
(HOLD)
(*TONE)
(MUTING)
(CALL WAITING/ FLASH)
I (HEADSET)
jack
VOL switch
(REDIAL)
1 Pick up the handset from the
base phone.
2 Press (TALK) and wait until
“TALK” appears on the display.
The display also shows the talk
time in hours, minutes and
seconds.
You will then hear a dial tone.
“HANDSET IN USE” appears
on the display of the base phone
and the LINE lamp on the base
phone lights up.
If “CHANNEL SEARCHING”
appears on the display, move
closer to the base phone.
3 Dial the phone number.
4 When you’re done talking, press
(OFF) or replace the handset on
the base phone.
The display and the LINE lamp
on the base phone go off.
Making calls when the headset is connected
When the TL-HD1 headset (optional) is connected to the I
(HEADSET) jack, you can talk through the headset.
Precaution
Avoid listening your headset at so loud a volume that extended play might
affect your hearing.
US
Basics
24
Additional tasks
To
Adjust the handset volume
Put a call on hold
Mute your voice
Switch to another call
(“call waiting” service*)
Switch to tone dialing
temporarily
* You need to subscribe to the service from your telephone company.
Notes
• When you increase the sound volume, in some cases the back ground noise
may be increased as well. You should adjust the volume accordingly.
• If your conversation is muted and “CHANNEL SEARCHING” appears on
the display, move closer to the base phone; otherwise, the call will be
disconnected after one minute.
Do this
Set the VOL switch to H (high), M (middle) or L
(low).
Press (HOLD). “HOLD” appears on the display.
Press (HOLD) again to resume the conversation.
Press (MUTING) to disable the microphone.
“MUTING” appears on the display. Press
(MUTING) again to cancel.
Press (CALL WAITING/ FLASH).
Press (CALL WAITING/ FLASH) again to return to the
first caller.
Press (*TONE) after you’re connected.
The line will remain in tone dialing until
disconnected.
If the battery becomes weak during a call
The handset will beep every three seconds five times and E and
“BATTERY LOW” appears on the display. Finish your call and charge
the battery pack.
Basics
For optimum performance, charge the battery for a full 12 hours.
Note that during the first 10 - 15 minutes of charging, the phone will be
inactive, i.e., unable to make or receive a call.
After this initial 10 - 15 minutes, you may be able to use the phone, but
the battery duration will be very short; thus it is recommended that
you fully charge the battery before the next usage.
continued
Basics 25
US
Making calls (continued)
If you have a spare battery
You can replace the battery pack without disconnecting the call during
a conversation. To replace the battery pack, perform the following
procedure.
1 Press (HOLD) on the handset.
The call is on hold and “HOLD” appears on the display.
2 Replace the battery pack.
3 Press (HOLD) or (TALK) to resume the conversation.
Making calls through the speakerphone
Press (SPEAKERPHONE) on the base
phone.
“SPEAKERPHONE” appears on the
display and the display also shows the talk
time in hours, minutes and seconds.
The SPEAKERPHONE lamp lights up.
Dial the phone number.
When you’re done talking, press
(SPEAKERPHONE) again.
Additional tasks
To
Adjust the speaker volume
Put a call on hold
Switch to another call
(“call waiting” service*)
Switch to tone dialing
temporarily
* You need to subscribe to the service from your telephone company.
Do this
During speakerphone conversation, press (VOL)
(+) or (--). Each press of (VOL)(+) or (--)
switches the speaker volume by one of 8 levels.
Press (HOLD). “HOLD” appears on the display.
Press (HOLD) again to resume the conversation.
Press (CALL WAITING/FLASH).
Press (CALL WAITING/FLASH) again to return to the
first caller.
Press (*TONE) after you’re connected.
The line will remain in tone dialing until
disconnected.
SPEAKERPHONE lamp
(*TONE)
(HOLD)
(SPEAKERPHONE)
(CALL WAITING/FLASH)
(VOL)
(REDIAL/PAUSE)
26
US
Basics
Notes
• While conversing with an outside caller via the handset, the display on the
base phone shows “HANDSET IN USE”. If you press (SPEAKERPHONE) at
this time, you can talk to the handset and to the line connected.
• When the talk time exceeds 9:59’59, the display counts from 0:00’00 again.
To obtain the best speakerphone performance
• You may not be able to hear the other party’s voice in a noisy place.
Therefore, use the speakerphone in a quiet room.
• Do not bring your hand or other object too close to the microphone
or you will hear a shrill noise (“feedback”).
• When the speaker volume is loud, or the base phone has been placed
close to a wall, you may find that the volume drops suddenly. This
is due to a circuit in the telephone designed to protect against
feedback. In such cases, lower the speaker volume slightly.
Basics
continued
Basics 27
US
Making calls (continued)
Redialing
1 Press (TALK) and wait until “TALK” appears on the display.
The LINE lamp on the base phone lights up.
If you’re at the base phone, press (SPEAKERPHONE).
“SPEAKERPHONE” appears on the display and the
SPEAKERPHONE lamp lights up.
2 Press (REDIAL) to redial the last number dialed.
If you’re at the base phone, press (REDIAL/PAUSE).
Note
If the number exceeds 32 digits or if it is erased, five short error beeps will alert
you that the number cannot be redialed.
Tip
The number to be redialed is the last number dialed either on the handset or on
the base phone.
To check the phone number before redialing
When not making a call with either the handset or base phone, press
(REDIAL). If you’re at the base phone, press (REDIAL/PAUSE).
The last number dialed is displayed for five seconds.
To dial the number, press (TALK) while the number is displayed. If
you’re at the base phone, press (SPEAKERPHONE).
Note
The number will not be displayed if the last number dialed exceeds 32 digits or
if it is erased.
To erase the last phone number dialed
When not conversing with an outside caller with either the handset or
base phone, press (REDIAL) twice within five seconds. If you’re at the
base phone, press (REDIAL/PAUSE) twice.
The number will be erased from the memory, and you will hear a long
confirmation beep.
US
Basics
28
Receiving calls
(CALL WAITING/ FLASH)
I (HEADSET)
jack
VOL switch
(HOLD)
1 When you hear the phone ring:
•Press (TALK).
or
• Pick up the handset from the base
phone when the handset is placed
on the base phone.
“TALK” appears on the display and
the display also shows the talk time in
hours, minutes and seconds.
“HANDSET IN USE” appears on the
display of the base phone and the
LINE lamp on the base phone lights
up.
Basics
(MUTING)
Receiving calls when the headset is connected
When the TL-HD1 headset (optional) is connected to the I
(HEADSET) jack, you can talk through the headset.
Precaution
Avoid listening your headset at so loud a volume that extended play might
affect your hearing.
2 When you’re done talking, press
(OFF) or replace the handset on the
base phone.
The display and the LINE lamp on the
base phone go off.
continued
Basics 29
US
Receiving calls (continued)
Additional tasks
To
Adjust the handset volume
Put a call on hold
Mute your voice
Switch to another call
(“call waiting” service*)
Turn on/off the ringer of
the handset
* You need to subscribe to the service from your telephone company.
Note
If another call comes in by “call waiting” service while conversing with an
outside caller, you will hear two short beeps.
Tip
To inform you of an incoming call, the display shows “** RINGING **” when
ringing.
If you have subscribed to the Caller ID service;
• the caller’s number and/or name appears on the display when you receive a
call (see page 60) or when another call comes in by “call waiting” service.
• the ringer sound changes to a higher tone if the call matches the number
stored on speed dialing keys or in the Phone Directory (memory match
function; see page 60).
Do this
Set the VOL switch to H (high), M (middle) or L
(low).
Press (HOLD). “HOLD” appears on the display.
Press (HOLD) again to resume the conversation.
Press (MUTING) to disable the microphone.
“MUTING” appears on the display. Press
(MUTING) again to cancel.
Press (CALL WAITING/ FLASH).
Press (CALL WAITING/ FLASH) again to return to the
first caller.
See “Turning off the ringer of the handset” on
page 40.
30
US
Basics
Receiving calls through the speakerphone
When you hear the phone ring, press
(SPEAKERPHONE) on the base phone.
“SPEAKERPHONE” appears on the display
and the display also shows the talk time in
hours, minutes and seconds.
The SPEAKERPHONE lamp lights up.
When you’re done talking; press
(SPEAKERPHONE) again.
To obtain the best speakerphone performance,
see page 27.
SPEAKERPHONE lamp
(HOLD)
(SPEAKERPHONE)
(CALL WAITING/FLASH)
Additional tasks
To
Put a call on hold
Switch to another call
(“call waiting” service*)
Adjust the speaker volume
Adjust the ringer volume
of the base phone
* You need to subscribe to the service from your telephone company.
Note
Even when you set the RINGER LEVEL switch on the base phone to OFF, the
handset will ring when the ringer of the handset is turned on (see page 40).
Tips
• To inform you of an incoming call, the display shows “** RINGING **”
and the LINE lamp lights on and off according to the ring signal even when
you set the RINGER LEVEL switch on the base phone to OFF.
• If there is an incoming call while on the intercom, the base phone will ring
even when the RINGER LEVEL switch on the base phone is set to OFF.
Do this
Press (HOLD). “HOLD” appears on the display.
Press (HOLD) again to resume the conversation.
Press (CALL WAITING/FLASH).
Press (CALL WAITING/FLASH) again to return to the
first caller.
During speakerphone conversation, press (VOL)(+) or (--). Each press of (VOL)(+) or (--)
switches the speaker volume by one of 8 levels.
Set the RINGER LEVEL switch on the base phone
to HIGH, LOW or OFF.
(VOL)
RINGER
LEVEL switch
Basics
Basics 31
US
Telephone Features
Speed dialing
You can dial with a touch of a few keys by storing a phone number on
a dialing key.
Storing phone numbers
(REDIAL/PAUSE)
(SPEAKERPHONE)
Character table
KeyCharacter
(1)1
(2)A t B t C t 2
(3)D t E t F t 3
(4)G t H t I t 4
(5)J t K t L t 5
(6)M t N t O t 6
(7)P t Q t R t S t 7
(8)T t U t V t 8
(9)W t X t Y t Z t 9
(0)0
(*)*
(#)& t ’ t , t – t . t#
US
Telephone Features
32
and names
Example: to store “SONY” “123-4567”.
1 Press (PGM).
“PROGRAM” appears on the display.
2 Press (SPEED DIAL).
“ENTER 0 TO 9” appears on the
display.
3 Press one of the dialing keys ((0) to
(9)) to store a phone number on.
(VOL)
ENTER NAME
You will hear a confirmation beep.
4 Enter the name using the dialing keys.
You can enter up to 16 characters.
Press a dialing key until the desired
character appears. (See the character
table for details.)
Enter successive characters in the same
way.
To enter two characters assigned to the
same key, or to enter a “space”, press
(VOL)(+) to move the cursor to the
right.
Example: to enter “SONY”, press (7)
four times (S), press (6) three times
(O), press (VOL)(+) to move the
cursor, press (6) twice (N), and press
(9) three times (Y).
SONY
5 Press (PGM).
“ENTER NUMBER” appears.
6 Enter the phone number.
You can enter up to 32 digits, including a tone
and a pause, each of which is counted as one
digit.
When the phone number of 17 digits or more
has been entered, the phone number appears in
two lines.
SONY
123456
1234567890123456
1
2
7 Press (PGM).
You will hear a long confirmation beep, and the
name and the number are stored. The display
goes off.
Note
Do not allow more than 20 seconds to elapse between each step of the
procedure.
Tip
If you have entered a wrong name or number in step 4 or 6, press
(VOL)(--) to erase it. Then enter the correct name or number.
To store a number to be dialed via Private Branch Exchange
(PBX)
Before entering a phone number in step 6 above, do as follows:
1 Enter the outside line access digit (e.g., 9).
2 Press (REDIAL/PAUSE).
7
Telephone Features
To change a stored number
Store a new number, as described previously.
continued
Telephone Features
33
US
Speed dialing (continued)
Making calls with speed dialing
1 Press (SPEAKERPHONE).
2 Press (SPEED DIAL).
3 Enter the desired speed dialing number ((0) to (9)).
The phone number stored as the speed dialing number will
be dialed.
To check the phone number before speed dialing
When not making a call with the base phone, press (SPEED DIAL) and
then one of the dialing keys ((0) to (9)).
The number stored on the key appears on the display for five seconds.
To dial the number, press (SPEAKERPHONE) while the number is
displayed.
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Telephone Features
34
Phone Directory
You can dial a number by scrolling through the Phone Directory, in
which up to 50 phone numbers can be stored.
Storing phone numbers and names
Example: to store “SONY” “123-4567”.
TurnPress
(PAUSE)
Character table
KeyCharacter
(1)1
(2)A t B t C t 2
(3)D t E t F t 3
(4)G t H t I t 4
(5)J t K t L t 5
(6)M t N t O t 6
(7)P t Q t R t S t 7
(8)T t U t V t 8
(9)W t X t Y t Z t 9
(0)0
(*)*
(#)& t ’ t , t – t . t#
1 Press (PGM).
(Be sure not to press (TALK).)
DIRECTORY AREA
RINGER
If “DIRECTORY” is not flashing, turn
Jog Dial down to make it flash.
2 Press Jog Dial.
“ENTER NAME” appears.
3 Enter the name using the dialing keys.
You can enter up to 16 characters.
Press a dialing key until the desired
character appears. (See the character
table for details.)
Enter successive characters in the same
way.
To enter two characters assigned to the
same key, or to enter a “space”, turn
Jog Dial up to move the cursor to the
right.
Example: to enter “SONY”, press (7)
four times (S), press (6) three times
(O), turn Jog Dial up to move the
cursor, press (6) twice (N), and press
(9) three times (Y).
SONY
continued
Telephone Features
Telephone Features
US
35
Phone Directory (continued)
SONY
123456
7
4 Press (PGM).
“ENTER NUMBER” appears.
5 Enter the phone number.
You can enter up to 32 digits, including a tone
and a pause, each of which is counted as one
digit.
When the phone number of 17 digits or more
has been entered, the phone number appears in
two lines.
1234567890123456
1
2
6 Press (PGM).
You will hear a long confirmation beep, and the
name and the number are stored. The display
goes off.
Notes
• If you intend to save a 51st phone number, you will hear five short error
beeps and “MEMORY FULL” will be displayed. You cannot store the phone
number. To store another phone number, erase one of the stored phone
numbers (see page 38).
• Do not allow more than 20 seconds to elapse between each step of the
procedure.
• The total number of phone numbers which can be stored into the Phone
Directory varies according to the number of digits of each phone number. If
all the phone numbers consist of up to 16 digits, you can store up to 50 phone
numbers. However, as the Phone Directory uses two-phone number memory
to store one phone number of 17 digits or more, the total number of phone
numbers which can be stored in the Phone Directory decreases two by two
every time you store a phone number of 17 digits or more.
Tips
• If you have entered a wrong name or number in step 3 or 5, turn Jog Dial
down to erase it. Then enter the correct name or number.
• You may press Jog Dial instead of (PGM) in steps 4 and 6.
To store a number to be dialed via Private Branch Exchange
(PBX)
Before entering a phone number in step 5 above, do as follows:
1 Enter the outside line access digit (e.g., 9).
2 Press (PAUSE).
US
Telephone Features
36
Changing a stored name and/or phone
DIAL EDIT ERASE
1234567
number
1 Display the name and phone number you want
to change by doing steps 1 and 2 in “Making
calls from the Phone Directory” on page 38.
2 Press Jog Dial.
3 Turn Jog Dial up to make “EDIT” flash and
press Jog Dial.
The cursor flashes at the last character of the
name.
4 Turn Jog Dial down to erase the characters and
enter the new name.
If you want to change only the number, skip this
step.
5 Press Jog Dial.
The cursor flashes at the last digit of the phone
number.
6 Turn Jog Dial down to erase the number and
enter the new number.
If you don’t want to change the number, skip
this step.
7 Press Jog Dial.
You will hear a long confirmation beep and the
name and/or the number is changed.
SONY
1234567
SON
Y
1234567
SMITH
123456
7
Telephone Features
Tip
When the phone number of 17 digits or more has been entered, “–” is displayed
next to 15th digit and then the all digits are displayed in two lines after about
two seconds.
continued
Telephone Features
37
US
Phone Directory (continued)
DIAL EDIT ERASE
1234567
ERASE NO YES
1234567
Erasing a memory location
1 Display the name and phone number you want
to erase by doing steps 1 and 2 in “Making calls
from the Phone Directory”.
SONY
1234567
2 Press Jog Dial.
3 Turn Jog Dial up to make “ERASE” flash and
press Jog Dial.
4 Turn Jog Dial up to make “YES” flash, then press Jog Dial.
You hear a long confirmation beep and the memory location
is erased.
Making calls from the Phone Directory
1 Press Jog Dial.
TurnPress
“DIRECTORY” appears on the
display.
US
Telephone Features
38
2 Display the name and phone number
you want to call.
To search in alphabetical order: Turn
Jog Dial up or down.
To search by entering the initial
character: Press the dialing key of the
desired character, then turn Jog Dial.
SONY
1234567
3 Press Jog Dial.
DIAL EDIT ERASE
1234567
4 Press Jog Dial again.
The phone number will be dialed.
Tip
You may press (TALK) to make a call instead of doing steps 3 and 4.
About the search order
The names appear in the following order when you turn Jog Dial up or
down.
• Alphabetical order: ABC...XYZ y symbols y *y #y 0 - 9
t
• Initial character: To search for “SONY” for example, press (7) and
then turn Jog Dial to search through the names starting with P, Q, R,
S or 7.
t
Telephone Features
Telephone Features
39
US
Setting the ringer type
You can select a ringer type of the handset from four type.
1 Press (PGM).
TurnPress
2 Turn Jog Dial up to make “RINGER”
flash.
DIRECTORY AREA
RINGER
3 Press Jog Dial.
The current ringer type appears.
RINGER 1
SELECTED
4 Press one of the dialing keys ((1) to
(4)) to select a ringer type.
You will hear the corresponding ringer
tone.
5 Press (OFF).
Turning off the ringer of the handset
1 Perform steps 1 to 3 above.
2 Press (0).
You will hear a confirmation beep.
3 Press (OFF).
When “RINGER” is set to “RINGER OFF”
The handset won’t ring. You can still make calls, and also receive
calls if another telephone connected to the same line rings to inform
you on incoming calls.
To turn the ringer on again
Follow the instructions described in “Setting the ringer type”.
US
Telephone Features
40
RINGER OFF
SELECTED
Switching the phones during a call
You can easily switch between the handset and speakerphone on the
base phone without disconnecting the call.
To switch from the base phone to the handset
LINE lamp
1 Press (HOLD) on the base
phone.
The call is on hold and “HOLD”
appears on the display and the
SPEAKERPHONE lamp on the
base phone flashes.
2 Press (TALK) or (HOLD) on the
handset.
SPEAKERPHONE
lamp
(SPEAKERPHONE)
You can continue talking to the
caller through the handset.
To switch from the handset to the base phone
1 Press (HOLD) on the handset.
The call is on hold and “HOLD”
appears on the display and the
LINE lamp on the base phone
flashes.
2 Press (SPEAKERPHONE) or
(TALK)
(HOLD) on the base phone.
You can continue talking to the
caller through the
speakerphone.
Telephone Features
Tips
• While talking through the speakerphone on the base phone, if you pick up
the handset, the call will be switched to the handset.
• When the call is put on hold on the base phone, if you pick up the handset,
the call will be switched to the handset.
Telephone Features
41
US
Talking between the phones (Intercom)
You can converse using the base phone and the handset. You can start
the intercom from either phone.
To talk from the handset to
the base phone
Press (INTERCOM) on the handset.
After the base phone rings twice, you
(OFF)
(TALK)
(INTERCOM)
will be connected automatically.
When a person at the base phone
answers, you can talk with each other.
“INTERCOM” appears on the display.
When you are done talking or if no
one answers the phone
Press (OFF) on the handset.
To talk from the base
phone to the handset
(SPEAKERPHONE)
US
Telephone Features
42
(INTERCOM)
Press (INTERCOM) on the base phone.
The base phone and handset ring and
“** PAGING **” appears on the
display.
When a person at the handset presses
(INTERCOM), you can talk with each
other.
“INTERCOM” appears on the display.
When you are done talking or if no
one answers the phone
Press (INTERCOM) again.
Notes
• If there’s an incoming call while on the intercom, only the base phone rings.
To answer the call, press (SPEAKERPHONE) on the base phone or (TALK) on
the handset. The intercom is canceled and you can talk to the outside caller.
• While conversing with an outside caller via the base phone or handset, you
cannot make an intercom call. If you press (INTERCOM), you will hear a busy
tone.
Tips
• You can receive an intercom call on the handset even when “RINGER” is set
to “RINGER OFF”.
• You can receive an intercom call on the base phone even when the RINGER
LEVEL switch on the base phone is set to OFF. The base phone will ring at a
low level.
Telephone Features
Telephone Features
43
US
Transferring a call
You can transfer a call between the handset and base phone without
disconnecting the call.
To transfer from the base phone to the handset
1 Press (INTERCOM) to page the
handset.
The call is put on hold on the
base phone and the handset
rings. “** PAGING **”
appears on the display of both
the base phone and handset.
2 Press (INTERCOM) on the
(SPEAKERPHONE)
handset.
“INTERCOM” appears on the
display of both the handset and
base phone.
You can talk between the base
phone and the handset.
3 Press (TALK) on the handset to
(TALK)
Tips
• You can receive an intercom call on the handset even when “RINGER” is set
to “RINGER OFF”. The handset will ring at a low level.
• If you have accidentally pressed (HOLD) in step 1, just press (INTERCOM)
and you will get the same result as by pressing (INTERCOM) only.
• The INTERCOM lamp on the base phone flashes during intercom.
US
Telephone Features
44
talk to the caller with the
handset.
“TALK” appears on the display
of the handset.
If no one answers the phone
Press (SPEAKERPHONE) on the base
phone.
To transfer from the handset to the base phone
1 Press (INTERCOM) to page the
base phone.
The call is put on hold on the
handset.
After the base phone rings
(TALK)
twice, you will be connected
automatically.
When a person at the base
phone answers, you can talk
with each other.
“INTERCOM” appears on the
display of both the base phone
and handset.
2 Press (SPEAKERPHONE) on the
base phone to talk to the caller
with the base phone.
“SPEAKERPHONE” appears on
the display of the base phone.
If no one answers the phone
(SPEAKERPHONE)
Press (TALK) on the handset.
Telephone Features
Tip
You can receive an intercom call on the base phone even when the RINGER
LEVEL switch on the base phone is set to OFF. The base phone will ring at a
low level.
Telephone Features
45
US
Answering Machine Features
Setting up the answering machine
Setting the time and day of the week
1 Press (MENU) repeatedly until
you hear “Set day and time”.
”- -” blinks on the display.
2 Press (SELECT) repeatedly to
select the day of the week.
3 Press (TIME/SET).
The day is set and the hour is
announced.
4 Press (SELECT) repeatedly to
select the hour.
5 Press (TIME/SET).
The hour is set and the minute is
announced.
6 Press (SELECT) repeatedly to
select the minute.
7 Press (TIME/SET).
The day and time you just
entered is announced and the
clock restarts.
8 Press (PLAY/STOP) to exit the
menu setup mode.
You will hear a long
confirmation beep.
Notes
• Press and hold (SELECT) to increase the minute setting by 10.
• The time and day are preset to Monday, 12:00 AM.
• “CL” flashes when the day and time is cleared or delayed due to a power
interruption, or when you connect the base phone to the AC outlet for the
first time.
US
Answering Machine Features
46
Tip
All the mailbox buttons ((MAILBOX 1), (MAILBOX 2) and (MAILBOX 3)) work as
the (PLAY/STOP) button; press any of the three in this case.
To hear the current time
Press (TIME/SET). The current time setting is announced.
Recording the greeting
You can record your own greeting for the “normal” and
“announcement only” modes (see page 55).
1 Press (MENU) repeatedly until
“Set out-going message” is
announced.
“- -” blinks on the display.
2 Press (REC/MEMO).
“Now recording” is announced
and a long beep sounds.
3 Speak about 12 inches (30 cm)
(ERASE)
MIC (microphone)
away from the microphone
(MIC). The display starts
counting. You can record up to
90 seconds.
4 Press (PLAY/STOP) to stop
recording.
Your greeting replays
automatically.
Notes
• If you do not record your own greeting, the prerecorded greeting will be
assigned automatically (see page 48).
• If your greeting is less than two seconds, the greeting is not recorded. The
prerecorded greeting will be assigned automatically.
• If a call comes in during recording, recording stops automatically.
• If 90 seconds have passed or memory becomes full in step 3, recording stops
automatically.
• “Memory full” is announced if no recording space is available when you
press (REC/MEMO). Erase unnecessary messages (see page 54).
Tip
To record a greeting for the “announcement only” mode, select the
announcement only mode first (see page 55), then follow the instructions above.
Otherwise, the normal greeting will be recorded.
Answering Machine Features
continued
Answering Machine Features
US
47
Setting up the answering machine (continued)
To check the greeting
Press (MENU) repeatedly until “Set out-going message” is announced.
Then press (PLAY/STOP) to play back the greeting.
To change the greeting
Record a new greeting by following the instructions on the previous
page. The new greeting replaces the old one.
To erase the greeting
1 Press (MENU) repeatedly until “Set out-going message” is
announced.
2 Press (ERASE).
Notes
• You can also erase the greeting during playback.
• If you have erased your own greeting, the prerecorded greeting will be
assigned automatically.
Prerecorded greetings
Normal mode:“Hello, I’m unable to answer your call
right now. Please leave your name,
number and message after the tone.”
Announcement only mode: “Hello, I’m unable to answer your call
right now. Please call again. Thank you.”
US
Answering Machine Features
48
Setting the number of rings
You can select the number of times the phone rings before it answers
to take a message.
There are four modes: 2, 4, 6, and Toll Saver.
1 Press (MENU) repeatedly until you hear “Set number of
rings”.
“- -” blinks on the display.
2 Press (SELECT) repeatedly to select a ring duration (2, 4, 6,
or Toll Saver).
To answer after 2 rings, select “2”.
To answer after 4 rings, select “4”.
To answer after 6 rings, select “6”.
Select “Toll Saver” to answer after 2 rings when there are
new messages, and 4 rings where there are no new
messages.
3 Press (TIME/SET).
The ring duration setting is announced.
4 Press (PLAY/STOP) to exit the menu setup mode.
Notes
• When the number of rings is set to “Toll Saver”, the phone answers after 2
rings if new messages are recorded. If no new message are recorded, it
answers after 4 rings. When you hear 3 rings, you will know that there are no
new messages. You can save the toll for the call when you pick up messages
from an outside phone.
• The number of rings is preset to 4 rings.
Answering Machine Features
continued
Answering Machine Features
49
US
Setting up the answering machine (continued)
Setting the audible message alert
You have the option of having a beep tell you if you have received any
new incoming messages.
1 Press (MENU) repeatedly until
(TIME/SET)
(PLAY/STOP)
you hear “Set audible message
alert”.
“- -” blinks on the display.
2 Press (SELECT) to set the
(VOL)
audible message alert on or off.
3 Press (TIME/SET).
The setting is announced.
4 Press (PLAY/STOP) to exit the
menu setup mode.
Notes
• When the audible message alert is turned on, you will hear a beep every 10
seconds if there are any new messages.
• To stop the beep, press any button related to the answering machine
function.
• The audible message alert is preset to off.
US
Answering Machine Features
50
Turning on the answering function
Message counter
Press (ANSWER ON/OFF) on the
base phone.
The ANSWER ON/OFF button
lights up.
(ANSWER ON/OFF)
Mailbox usage
This phone offers you three voice mailboxes, providing a convenient
way to share the mailbox feature with other members of your
household or business.
When a caller calls
The caller can choose one of the two ways to leave a message:
• If calling from a touch-tone phone, the caller select a mailbox by
pressing (*)(1) (MAILBOX 1), (*)(2) (MAILBOX 2) or (*)(3)
(MAILBOX 3) while the caller hears the greeting. The greeting stops
and a beep will sound, then the caller can start recording a message
• Wait until the greeting finishes, then start recording a message.
When the caller does not select a mailbox, the message is
automatically recorded to MAILBOX 1.
Answering Machine Features
Notes
• If four minutes have passed while recording the incoming message, the line
will be disconnected automatically.
• If the message is shorter than two seconds, it will not be recorded.
To turn off the answering function
Press (ANSWER ON/OFF) on the base phone.
The ANSWER ON/OFF button goes off.
Answering Machine Features
continued
51
US
Setting up the answering machine (continued)
Note
The answering function is preset to on.
Tip
The answering machine will automatically answer a call after 10 rings, even if
the answering function is off and announces “Please enter your security code”
to prompt the caller to turn on the answering function.
When the memory is full
The total recording time of this answering machine is approximately
15 minutes (including the greeting, messages, and memo).
When the remaining recording time becomes less than 30 seconds, “F”
flashes on the display and the answering machine goes into the
memory full status.
In this status, the answering machine will not answer a call until after
10 rings even if the answering function is on.
To avoid this erase unnecessary messages (see page 54). You can also
erase the messages from an outside phone (see page 59).
US
Answering Machine Features
52
Playing back messages
If there are new messages, the display flashes the number of new
messages.
You will hear beeps if the audible message alert setting is on (see page 50).
(REPEAT/SLOW)
Press a mailbox button
((MAILBOX 1), (MAILBOX 2) or(MAILBOX 3)) to play back new
messages in the selected mailbox.
(SKIP/QUICK)
Additional tasks when playing back messages
To
Stop playback
Repeat the current message
Skip the current message
Go back to the previous message
Play back slowly
Play back quickly
Do this
Press a mailbox button ((MAILBOX 1),
(MAILBOX 2) or (MAILBOX 3)).
Press (REPEAT/SLOW) during play back.
Press (SKIP/QUICK).
Press (REPEAT/SLOW) within the first two
seconds of the current message playback.
Press and hold (REPEAT/SLOW) during play
back.
Release (REPEAT/SLOW) to return to normal.
Press and hold (SKIP/QUICK) during play
back.
Release (SKIP/QUICK) to return to normal.
Answering Machine Features
Notes
• If a call comes in, the play back will stop.
• A time and day stamp is announced after each message.
Tips
• If there are no new messages, all the previously reviewed messages are
played back.
• The messages are saved even after a power failure.
Answering Machine Features
continued
53
US
Playing back messages (continued)
Adjusting the speaker volume
To adjust the speaker volume, press
(VOL)(+) or (-).
Notes
• When you have reached the minimum or maximum volume level, you will
hear three short beeps.
• You cannot adjust the speaker volume while the phone is ringing.
Tip
There are 8 steps for the volume level (1 to 8). The volume level is preset to 5.
Erasing messages
1 Press and hold (ERASE) for
more than two seconds.
2 Press a button for the mailbox
you want to erase ((MAILBOX 1),
(MAILBOX 2) or (MAILBOX 3)).
You will hear a long
confirmation beep and all “old”
messages in the selected
mailbox are erased.
To erase individual messages
Press (ERASE) while playing back the message that you want to erase.
Note
The display shows the total number of “new” (i.e. unreviewed) messages.
Therefore, the display is reset to “0” when you have played back all new
messages, whether they have been erased or not. Be sure to erase unnecessary
messages before the memory becomes full.
US
Answering Machine Features
54
Selecting the Announcement Only
Mode
You can set the answering machine to play the greeting without
recording incoming messages (announcement only mode). You might
want to select this mode when, for example, you expect to be away for
a while and you cannot pick up messages.
1 Press (MENU) repeatedly until
(TIME/SET)
you hear “Set announce only”.
2 Press (SELECT) to set the
announcement only mode on or
off.
(PLAY/STOP)
3 Press (TIME/SET).
The setting is announced.
4 Press (PLAY/STOP) to exit the
menu setup mode. The display
shows “A” when the answering
machine is set to the
announcement only mode.
Notes
• To activate announcement only mode, you have to turn on the answering
machine.
• The announcement only mode is preset to off.
Answering Machine Features
Answering Machine Features
55
US
Screening calls
You can screen calls by leaving the answering machine on while you
are at home. When a call is answered, you can hear the message being
recorded through the base phone. You can decide either to continue
recording or to answer the call.
Alternatively, you may select to mute the message (see “Turning on/
off the screening calls function” below).
The message will be recorded, but to hear it you will need to play back
the message (see page 53).
To answer the call
Press (TALK) on the handset.
Notes
• Press (VOL)(+) or (-) to
set at its minimum level, you will not be able to hear incoming calls.
• The answering machine will stop automatically when the handset or a parallel
phone is picked up. If the answering machine does not stop, press either
(PLAY/STOP) on the base phone, or (*)(0) on the handset or parallel phone.
The recording will remain as a new message.
Turning on/off the screening calls function
The screening calls function is preset to on at the factory.
adjust the speaker volume. If the speaker volume is
US
Answering Machine Features
56
(TIME/SET)
(PLAY/STOP)
1 Press (MENU) repeatedly until
you hear “Set call screening”.
2 Press (SELECT) to set the
screening calls function on or
off.
3 Press (TIME/SET).
The setting is announced.
4 Press (PLAY/STOP) to exit the
menu setup mode.
Recording a memo message
You can leave messages for other users of the unit.
1 Press (REC/MEMO).
2 Press a mailbox button
((MAILBOX 1), (MAILBOX 2) or
(MAILBOX 3)) to which you
want to leave the message.
“Now recording” is announced
and counting starts.
3 Speak about 12 inches (30 cm)
away from the microphone
MIC (microphone)
(MIC) to record your message.
A memo can be up to four
minutes in length.
4 Press (PLAY/STOP) to stop
recording.
The message number on the
display increases by one.
Answering Machine Features
Notes
• If the memory becomes full, the answering machine will stop recording.
• “Memory full” is announced if no recording space is available when you
press (REC/MEMO).
• If your message is shorter than two seconds, the recording will be canceled.
• The display flashes “99” if you record a memo for more than 99 seconds.
• If a call comes in during recording, the recording will be stopped.
Answering Machine Features
57
US
Operating from an outside phone
Setting the remote ID code (security code)
To operate the answering machine from a touch-tone phone while you
are away from home, you need to set the remote ID code (security
code).
1 Press (MENU) repeatedly until
you hear “Set security code”.
2 Press (SELECT) to change the
remote ID code (security code)
setting.
3 Press (TIME/SET) to confirm
your choice.
The new remote ID code
(security code) is announced.
4 Press (PLAY/STOP) to exit the
menu setup mode.
Note
Press and hold (SELECT) to increase the remote ID code (security code) by 10.
US
Answering Machine Features
58
Picking up new messages
1 Call your telephone number from a touch-tone phone.
2 When you hear the greeting, press (#) and enter your remote ID code
(security code).
You will hear a confirmation beep.
The number of new messages will be announced.
3 Press the keys in the “Table of control codes” below for the desired
operation command.
4 When you are finished, disconnect the line.
Notes
• Do not let two seconds elapse between each digit of the remote ID code (security code) and
the control code.
• If you did not turn on the answering machine, your phone answers automatically after 10
rings.
• If the message recording memory runs out, the answering machine turns off automatically.
“Memory full. Please enter your security code” is announced.
• If you enter wrong remote ID code (security code) three times, the line will disconnect.
• If no keys are pressed within 20 seconds, the line will disconnect.
Tips
• Press (*)(0) on the touch-tone keypad or (PLAY/STOP) on the base phone to disconnect the
line.
• Cut off the Remote Control Card and carry it with you to see how to operate from an outside
phone.
Table of control codes
Answering Machine Features
To
Play back messages in MAILBOX 1
Play back messages in MAILBOX 2
Play back messages in MAILBOX 3
Repeat/skip backward
Get help
Stop operation
Skip forward
Record greeting
Check greeting
Record a memo
Erase individual messages
Turn answering machine on/off
Key
(#)(1)
(#)(2)
(#)(3)
(#)(4)
(*)(5)
(#)(5)
(#)(6)
(*)(7)
(#)(7)
(*)(8)
(#)(9)
(#)(0)
Notes
Plays back from the first new message.
Plays back from the first new message.
Plays back from the first new message.
Press during play back to repeat a message. To
skip backward, press within two seconds after
the current message starts.
Press to access simple voice menu. Press again
to access advanced voice menu.
Stops every function
Press during play back to skip forward.
“Now recording” is announced.
Review your greeting
Select the mailbox by entering “1”, “2” or “3”.
Press during play back
Turns the system on/off. “Answer machine on”
or “Answer machine off” is announced.
Answering Machine Features
59
US
Caller ID Features
Understanding the Caller ID service
Caller ID allows the caller’s phone number to be shown on the display
before the call is answered. In order to use this feature, you must first
subscribe to the Caller ID service. The name of this service may vary
depending on your telephone company.
To use this feature, be sure to enter your home area code (see page 16).
When you receive a call
The phone number appears on the display with the date and time* as
shown in the following example.
If your Caller ID service includes the caller name service, the caller’s
name also appears on the display (up to 15 letters).
Handset
Caller’s name
Caller’s phone number
The date and time received
When you answer the call, the Caller ID display changes to the
“TALK” or “SPEAKERPHONE” display.
Notes
• The caller’s phone number and/or name will not appear in the following cases:
- “OUT OF AREA”: when the call is made through a telephone company which
does not offer Caller ID service (including international calls).
- “PRIVATE”: when the call is “blocked.” For privacy reasons, many states allow
callers the option to prevent his or her telephone data from being displayed on
the other party’s Caller ID display.
• If the call is from an office which uses multiple lines, the displayed phone number
may not match the number you use to call the extension.
Tip
Even if the ringer of the handset is set to “RINGER OFF”, you can receive
Caller ID data.
SMITH JOHN
1-201-123-4567
* The display on the base phone
does not show the date and time.
About the memory match function
If you receive a call from a phone number which is stored on speed dialing
keys (see page 32) or in the Phone Directory (see page 35), the ringer sound
will change to a higher tone from the second ring.
Note
The memory match function does not work with “OUT OF AREA” or “PRIVATE”
calls; and it may not work with calls made from an office which uses multiple lines
because the number does not always match the one you stored in this phone.
US
Caller ID Features
60
Looking at the Caller ID list
The phone stores the data of the last 20 calls received including “OUT
OF AREA” and “PRIVATE” calls. It keeps track of all calls received;
even if they were not answered.
Viewing the Caller ID list
You can look through the Caller ID list to check the phone number
and/or name of the calls received on the handset’s display. Note that
the display on the base phone shows the current caller’s phone number
and/or name only, and you cannot view the caller ID list on the base
phone.
Turn
1 Turn Jog Dial.
2 Turn Jog Dial down to display
Note
If a 21st call is received, the oldest data is automatically
erased.
Tip
If there is a “NEW” data, the NEW CALL lamp of the
base phone flashes.
The display shows the number
of “NEW” (calls which you have
not viewed) and “OLD” (calls
which you have viewed) calls.
NEW O8 OLD 12
older data or up to display
newer data.
NEW CALL lamp
Caller ID Features
continued
Caller ID Features
61
US
Looking at the Caller ID list (continued)
About the “*” mark
SMITH JOHN *
1-201-123-4567
“*” appears if there are more than two calls
from the same phone number. The older data
will be replaced by the new data, so the calls
are counted as only one call.
Erasing data from the Caller ID list
Old data will be erased automatically when a 21st call comes in, but
you can also manually erase unnecessary data one by one or erase the
entire list.
To erase the phone number one by one
1 Display the phone number you want to erase
from the Caller ID list (see page 61).
SMITH JOHN
1-201-123-4567
2 Press Jog Dial.
3 Turn Jog Dial up to make “ERASE” flash and
press Jog Dial.
4 Turn Jog Dial up to make “YES” flash, then
press Jog Dial.
You will hear a long confirmation beep and the
data is erased.
US
Caller ID Features
62
DIAL PGM ERASE
1-201-123-4567
ERASE NO YES
1-201-123-4567
To erase the entire list at once
ERASE NO YES ALL
1-201-123-4567
ALL ERASE NO YES
1-201-123-4567
1 Display any Caller ID data.
SMITH JOHN
1-201-123-4567
2 Press Jog Dial.
DIAL PGM ERASE
1-201-123-4567
3 Turn Jog Dial up to make “ERASE” flash and
press Jog Dial.
4 Turn Jog Dial up to make “ALL” flash, then
press Jog Dial.
5 Turn Jog Dial up to make “YES” flash, then
press Jog Dial.
You will hear a long confirmation beep and the
entire list is erased.
Note
“ALL” appears only when all the data has become “OLD” data. If there is any
“NEW” data, you cannot erase the entire list.
NEW OO OLD OO
Caller ID Features
Caller ID Features
63
US
Using the Caller ID list
SMITH JOHN
1-201-123-4567
DIAL PGM ERASE
1-201-123-4567
By using the Caller ID list, you can call back a phone number from the
Caller ID list easily, or store numbers from the Caller ID list into the
Phone Directory.
Calling back a number from the Caller ID list
1 Display the phone number you
TurnPress
want to call from the Caller ID
list (see page 61).
2 Confirm the number and press
Jog Dial.
3 Press Jog Dial again.
The phone automatically dials
the displayed number.
Notes
• If the number displayed in step 1 is not the one you should call back, you can
change the number of digits of the phone number as described on page 66.
• If the phone is connected to a Private Branch Exchange (PBX), you may not
be able to call back from the Caller ID list because an outside line access digit
is necessary.
Tip
You may press (TALK) to make a call instead of doing steps 2 and 3.
US
64
Caller ID Features
Storing a number of the Caller ID list into
SMITH JOH
12011234567
N
SMITH JOHN
1201123456
7
DIAL PGM ERASE
1-201-123-4567
SMITH JOHN
1-201-123-4567
the Phone Directory
1 Display the name and phone number you want
to store from the Caller ID list (see page 61).
2 Confirm the number and press Jog Dial.
3 Turn Jog Dial up to make “PGM” flash and
press Jog Dial.
The cursor flashes at the end of the name.
Enter or change the name, if necessary (see page
37).
4 Press Jog Dial.
The cursor flashes at the end of the phone
number.
Enter or change the phone number, if necessary
(see page 37).
Caller ID Features
5 Press Jog Dial again.
You will hear a long confirmation beep and the
name and number are stored.
Notes
• Do not allow more than 20 seconds to elapse between each step of the
procedure.
• If the number displayed in step 1 is not the one you should store, you can
change the number of digits of the phone number as described on page 66.
• If the phone is connected to a Private Branch Exchange (PBX), you may need
to add an outside line access digit.
continued
Caller ID Features
65
US
Using the Caller ID list (continued)
To change the number of digits of the phone
number
If the number of digits of the phone number in the Caller ID list is
different from the actual phone number, you need to adjust the
number of digits of the phone number to call back or store into the
Phone Directory.
1 While the phone number from the Caller ID list is displayed,
press (#) repeatedly until the phone number with the
correct number of digits appears on the display.
Each time you press (#), the number of digits changes as
follows:
When the home area code and the local area code do
not match
SMITH JOHN
1-201-123-4567
SMITH JOHN
123-4567
When the home area code matches
SMITH JOHN
123-4567
SMITH JOHN
1-123-4567
SMITH JOHN
201-123-4567
SMITH JOHN
1-123-4567
SMITH JOHN
1-201-123-4567
SMITH JOHN
201-123-4567
66
US
Caller ID Features
When the local area code matches
SMITH JOHN
201-123-4567
SMITH JOHN
1-201-123-4567
SMITH JOHN
1-123-4567
SMITH JOHN
123-4567
2 Continue the operation to call or store the phone number
with the correct number of digits (pages 64 and 65).
Notes
• You need to adjust the number of digits each time you call back from the
Caller ID list as the changes to the Caller ID data is not stored in memory.
• You may not be able to change the number of digits depending on the Caller
ID data.
Caller ID Features
Caller ID Features
67
US
Using “Caller ID with call waiting”
service
This telephone is compatible with the “Caller ID with call waiting”
service. Make sure that your telephone company offers this service.
Like the basic Caller ID service, you need to subscribe to “Caller ID
with call waiting” in order to use this service.
Even though you may have already subscribed to “Caller ID” and
“call waiting” as two separate services, you need to request a
subscription to “Caller ID with call waiting” as a single service.
This is a new service that combines the two services.
Even though you now have a “Caller ID with call waiting”
compatible phone, unless you subscribe to the combined “Caller ID
with call waiting” service, you will not be able to see the name
and number of the second caller.
When a new call comes in while you are talking, you hear two short
beeps. The caller’s name and/or phone number of the new call appears
on the display for about 20 seconds.
To switch to another caller
68
US
1 To switch to the new caller,
press (CALL WAITING/ FLASH).
2 To switch back to the first caller,
press (CALL WAITING/ FLASH)
again.
Caller ID Features
Additional Information
Mounting the base phone on a wall
1
2
AC power
adaptor cord
Hang-up tab
Telephone
line cord
1 Raise the hang-up tab.
2 Plug the telephone line cord to
the LINE jack and the AC power
adaptor to the DC IN 9V jack,
and hook the cords. Use the
shorter cord for mounting.
3 Attach the wall bracket to the
center of the base phone.
Align the f marks of the wall
bracket with those of the base
phone.
4 Plug the telephone line cord to
the telephone outlet, and hook
the base phone to the wall plate.
5 Plug the AC power adaptor to
an AC outlet. Then raise the
antenna so that it points
towards the ceiling.
3
Wall
plate
Wall
bracket
Tip
To remove the wall bracket, press the lower tabs.
AC outlet
4,5
AC power
adaptor
Telephone
line cord
Additional Information 69
Additional Information
US
Carrying the handset by the belt clip
You can hang the handset on the belt by attaching the belt clip to the
handset.
Attaching the belt clip
Press the belt clip to the handset.
Make sure that the side tabs click
and go into the holes on the sides of
the handset.
Note
To prevent the handset from dropping, make sure that each tab is completely
inserted.
Detaching the belt clip
While pressing the back of the belt
clip, pull the sides one by one until
the tabs come off from the holes.
Note
Remove the belt clip carefully to avoid breaking your fingernails.
Using the headset
You can talk on the handset without using your hands by
connecting Sony TL-HD1 headset (optional) to the I
(HEADSET) jack on the handset.
US
Additional Information70
Notes on power sources
On battery pack
• Store the battery pack at a
temperature between 41°F (5°C) and
95°F (35°C) for best performance.
• If you do not use the handset for a
long period of time, remove the
battery pack from the handset after
charging for more than 12 hours, and
base phone after charging for more
than 24 hours when you have a spare
battery. This maintains battery life.
On power failure
During a power interruption, you
cannot make or receive calls, and you
cannot use the answering machine.
Maintenance
For the customers in the USA
RECYCLING NICKEL-CADMIUM
BATTERIES
Nickel-Cadmium batteries
are recyclable. You can help
preserve our environment
by returning your
unwanted batteries to your
nearest point for collection,
recycling or proper
disposal.
Note: In some areas the disposal of nickel-
cadmium batteries in household or
business trash may be prohibited.
RBRC (Rechargeable Battery Recycling
Corporation) advises you about spent battery
collection by the following phone number.
Call toll free number: 1-800-822-8837
(United States and Canada only)
Caution: Do not handle damaged or leaking
nickel-cadmium batteries.
• Clean the cabinets with a soft cloth
slightly moistened with water or a
mild detergent solution. Do not use
any type of abrasive pad, scouring
powder or solvent such as alcohol or
benzine as they may damage the
finish of the cabinet.
• If the charge terminals of the base
phone and handset are soiled, wipe
them with a soft cloth.
If you have any questions or problems
concerning your phone, please consult
your nearest Sony dealer.
Additional Information 71
Additional Information
US
Troubleshooting
If you’ve experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Symptom
You hear five short error
beeps when you press (TALK).
You hear no dial tone.
The phone does not connect at
all, even though the number
you dial is correct.
The phone does not redial
correctly.
You hear five short error beeps
when you try to redial.
Making calls
You cannot perform the redial
operations (redialing, checking
and erasing the phone
number), and “CHANNEL
SEARCHING” appears on the
display.
You cannot hear anything from
the speakerphone.
The handset does not ring.
The base phone does not ring.
Receiving calls
Remedy
• Make sure you have set up the base phone correctly
(page 10).
• Move the handset closer to the base phone.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the battery is fully charged (page 13).
• Make sure the dialing mode is set correctly (page 12).
• Make sure the last dialed number is really the one you
want to dial.
• The number you last dialed exceeds 32 digits
(including the tone and pause digits if used).
• The number you last dialed is erased.
• Move the handset closer to the base phone and
perform the redial operations again.
• Press (VOL)(+) on the base phone to increase the
speaker volume.
• Make sure the ringer is turned on (page 40).
• The battery may be weak. Charge the battery for more
than 12 hours (page 13).
• Make sure you have set up the base phone correctly
(page 10).
• Move the handset closer to the base phone.
• Set the RINGER LEVEL switch on the base phone to
HIGH or LOW.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
US
72
Additional Information
Symptom
You hear interference during
conversation.
Your conversation is muted
and “CHANNEL
SEARCHING” appear on the
display.
You hear a beep every three
During conversation
seconds and E and “BATTERY
LOW” appears on the display.
You hear five short error beeps
and cannot store a number on a
speed dialing key or in the
Phone Directory.
You hear five short error beeps
when you try to make a speed
dial call.
Speed dialing/
Phone Directory
Speed dialing or Phone
Directory dialing is incorrect.
The handset does not ring
when you use the intercom
from the base phone, and the
base phone does not ring when
you use the intercom from the
handset.
Intercom
When pressing (INTERCOM),
you hear a busy tone and
cannot make an intercom call.
Remedy
• Move the handset closer to the base phone.
• Place the base phone away from noise sources
(page 10).
• This is the out-of-range alarm. Move the handset
closer to the base phone within one minute.
• The battery is weak. Charge the battery for more than
12 hours (page 13).
• Make sure you follow the procedure for storing the
number correctly (pages 32, 35).
• Make sure the number (including the tone and pause
digits) does not exceed 32 digits.
• You have entered a speed dialing key for which no
phone number has been stored.
• Store the correct number (pages 32, 35).
• The battery may be weak. Charge the battery for more
than 12 hours (page 13).
• Move the handset closer to the base phone.
• Place the base phone away from noise sources
(page 10).
• Either the base phone or handset is being used to
converse with an outside caller.
continued
Additional Information
Additional Information
US
73
Troubleshooting (continued)
Symptom
Message is not recorded.
No sound from the speaker of
the base phone.
The caller’s message is
Answering machine
interrupted.
The clock is incorrect.
The phone does not accept
your remote ID code (security
code).
The line is disconnected when
outside phone
you call your phone from a
Operating from an
touch-tone phone.
Remedy
• The remaining recording time is less than 30 seconds
or 99 messages were recorded. The answering
machine becomes “Memory full” status and does not
record messages. Erase messages (page 54).
• The message is less than two seconds. The answering
machine does not record messages less than two
seconds in length.
• Adjust the speaker volume (page 54).
• The caller’s message is too long.
• The caller’s voice is too low. The unit disconnects the
line when it detects seven seconds of silence.
• There was a power interruption. Reset the time
(page 46).
• Make sure you call from a touch-tone phone.
• Make sure the remote ID code (security code) is
correct.
• Make sure you entered the remote ID code (security
code) within two seconds after you‘ve entered (#).
• You entered wrong remote ID codes (security codes)
three times.
US
74
Additional Information
Symptom
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not
appear on the display during
call waiting.
You cannot dial the number
Caller ID
from the Caller ID list.
The memory match function
does not work.
The CHARGE lamp does not
light up when you place the
handset to charge.
The battery duration is short.
The CHARGE lamp flashes.
Power source/battery
Remedy
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• The call is made through company which does not
offer Caller ID service. “OUT OF AREA” will appear
on the display.
• The call was “blocked”. “PRIVATE” will appear on
the display.
• You have answered the call while “** RINGING **”
was displayed. Be sure to answer after the Caller ID
data is displayed.
• Make sure you have subscribed to “Caller ID with call
waiting” service (page 68).
• Make sure nobody is talking with another phone on
the same telephone line.
• Make sure you entered your home area code correctly
(page 16).
• You may need to change the number of digits of the
phone number (page 66).
• This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
• If the call is from an office which uses multiple lines,
the phone number may not match the number you
put in the memory.
• If you have stored the phone number with an outside
line access digit on a speed dialing key or in the
Phone Directory because the phone is connected to a
Private Branch Exchange (PBX), the phone number
will not match the Caller ID data.
• Wipe the charge terminals of the base phone and the
handset with a soft cloth for better contact of the
charge terminals.
• Make sure the handset is placed on the base phone
properly.
• The battery pack was charged less than 12 hours (due
to power failure, etc.).
• The usage life of the battery has expired and needs
replacement.
• Move the handset closer to the base phone.
• Make sure the battery is inserted in the handset.
• The battery may be completely discharged. Charge
the battery for more than 12 hours (page 13). It may
require several times of charging to recover to its full
capacity.
Additional Information
continued
Additional Information
75
US
Troubleshooting (continued)
Message counter
The message counter on the base phone shows the following
information.
When the counter shows
Flashing number
CL
A
F
It means
Number of messages not yet played back.
Flashes when the day and time is cleared or delayed due to a
power interruption, or when you connect the base phone to the
AC outlet for the first time. Reset the time correctly (page 46).
The announcement only mode is selected (page 55).
The recording area is full. Erase unnecesary messages (page 54).
US
76
Additional Information
Specifications
General
Frequency band
902 - 928 MHz
Operating channel
30 channels
Dial signal
Tone, 10 PPS (pulse) selectable
Supplied accessories
See page 9.
Handset
Power source
Rechargeable battery pack BP-T23
Battery charging time
Approx. 12 hours
Battery life
Standby: Approx. 7 days
Talk:Approx. 7 hours
Dimensions
Approx. 2 3⁄8 x 7 x 1 13⁄16 inches (w/h/d),
antenna excluded
(approx. 58 x 177 x 46 mm)
Antenna: Approx. 2 7⁄8 inches
(approx. 72 mm)
Mass
Approx. 9.5 oz
(approx. 270 g), battery included
Base phone
Power source
DC 9V from AC power adaptor
AC-T131
Battery charging time
Approx. 24 hours
Dimensions
Approx. 7 3⁄ 8 x 2 3⁄4 x 9 1⁄8 inches (w/h/d),
antenna excluded
(approx. 186 x 68 x 229 mm)