Sony SPP-A972 User Manual

3-221-211-12 (1)

2-Line Cordless Telephone

with Answering System

Operating Instructions

SPP-A972

Owner’s Record

The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product.

Model No. SPP-A972 Serial No. ________________

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service personnel when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power cord or plug is damaged or frayed.

B. If liquid has been spilled into the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E. If the product has been dropped or the cabinet has been damaged.

F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

SA VE THESE INSTRUCTIONS

CAUTION:

To reduce the risk of fire or injury to persons by battery, read and follow these instructions.

1. Use only the following type and size battery pack: Sony BP-T23.

2. Do not dispose of the battery pack in a fire. The cell may explode. Check with local codes for possible special disposal instructions.

3. Do not open or mutilate the battery pack. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4. Exercise care in handling battery pack in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

5. Charge the battery pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual provided for this product.

6. Observe proper polarity orientation between the battery pack and battery charger.

INFORMATION FOR GENERAL TELEPHONES

1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

2. The applicable registration jack (connector) USOC-RJ11C/RJ14C are used for this equipment.

3. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant.

The FCC compliant telephone cord and modular plug is provided with this equipment.

4. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically, the sum of the RENs should not exceed five (5.0).To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

5. If this equipment (SPP-A972) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

6. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice so you can make necessary modifications to maintain uninterrupted service.

7. If trouble is experienced with this equipment (SPP-A972), for repair or warranty information, please contact Sony Direct Response Center: Tel 1-800-222-7669. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

8. All repairs will be performed in an authorized Sony service station.

9. This equipment cannot be used to party lines or coin lines.

10.This equipment is hearing aid compatible.

If your telephone is equipped with automatic dialers

When programming emergency numbers and (or) making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call.

2. Perform such activities in the off-peak hours, such as early morning or late evenings.

Caution

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna. – Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet on a

circuit different from that to which the receiver is connected.

– Consult the dealer or an experienced radio/

TV technician for help.

Getting Started

8 Read this first 9 Step 1: Checking the package

contents

10 Step 2: Setting up the base unit 14 Step 3: Preparing the battery

pack

17 Step 4: Entering the area code 20 Identifying the parts

Basics

24 Making calls

26 Redialing 27 Making another call while

talking

28 Receiving calls

31 Receiving a call while talking

Telephone Features

32 Phone Directory 32 Storing phone numbers and

names

34 Changing a stored name

and/or phone number 35 Erasing a memory location 35 Making calls from the Phone

Directory 37 Setting the ringer type 38 Turning off the ringer of the

handset 39 Switching the phones during a

call

39 To switch from the base unit

to the handset

39 To switch from the handset

to the base unit

40 Talking between the phones

(Intercom)

40 To talk from the handset to

the base unit

40 To talk from the base unit to

the handset

41 Receiving a call while using

the intercom

42 Transferring a call 42 To transfer from the base

unit to the handset

43 To transfer from the handset

to the base unit

44 Having a conference call 44 Making another call while

talking 45 Receiving a call while talking 46 Switching conference from

the handset to the base unit 46 Switching conference from

the base unit to the handset 46 To join on the base unit

while the handset is talking

on one line 46 To join on the handset while

the base unit is talking on

one line 46 To join three-way conference

(four-way conference)

Answering Machine Features

47 Setting up the answering

machine

47 Setting the time and day of

the week 48 Recording the greeting 50 Setting the number of rings

Table of contents

51 Setting the audible message

alert

52 Turning on the answering

function

54 Playing back messages 55 Adjusting the speaker

volume

55 Erasing messages 56 Selecting the Announcement

Only Mode

57 Screening calls 57 Turning on/off the screening

calls function

58 Recording a memo message 59 Operating from an outside phone

59 Setting the remote ID code

(security code)

60 Picking up new messages

Caller ID Features

61 Understanding the Caller ID

service

61 When you receive a call 62 Looking at the Caller ID list 62 Viewing the Caller ID list 63 Erasing data from the Caller

ID list

65 Using the Caller ID list 65 Calling back a number from

the Caller ID list

66 Storing a number of the

Caller ID list into the Phone Directory

67 To change the number of

digits of the phone number

69 Using “Caller ID with call

waiting” service

Additional Information

70 Mounting the base unit on a wall 71 Carrying the handset by the belt

clip

72 Notes on power sources 73 Maintenance 74 Troubleshooting 78 Specifications 79 Index

Back cover LIMITED WARRANTY

Table of contents

Getting Started

Read this first

Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4.

Step 1 (page 9)

First, unpack the phone and the supplied accessories.

Step 2 (pages 10 to 13)

Next, you need to do three things to set up the base unit, including finding the best location for the base unit.

Base unit

Getting Started

Handset

Step 3 (pages 14 to 15)

Then, insert the battery pack into the handset and charge it for more than 12 hours.

Step 4 (pages 17 to 19)

Finally, enter the area code to use the Caller ID service.

That’s it!

Step 1

Checking the package contents

Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer.

Getting Started

Telephone line cords (3)

Belt clip

Base unit

Wall bracket for base unit

HandsetAC power adaptor (AC-T131)

Rechargeable battery pack (BP-T23)

Getting Started

Step 2

Setting up the base unit

Do the following steps:

• Choose the best location

• Connect the base unit

• Choose the dialing mode

Choose the best location

Where you place the base unit affects the reception quality of the handset.

Away from television sets and other electronic equipment

Away from noise sources such as a window by a street with heavy traffic

Away from heat sources, such as radiators, airducts, and sunlight

Away from a microwave oven

Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock

Away from a personal computer

Near a central location and on a level surface

Away from another cordless telephone

CAUTION: •Should you experience intermittent loss of audio during a conversation, try

Getting Started

moving closer to the base or move base unit away from other noise sources.

• The cordless telephone operates at a frequency that may cause interference to nearby TVs and VCRs; the base unit should not be placed near or on the top of a TV or VCR; and, if interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Connect the base unit

If you want to hang the base unit on the wall, see page 70.

To connect the base unit to a single outlet having two lines

Hook the cord.

To an AC outlet

To the telephone outlet

AC power adaptor

(supplied AC-T131)

Telephone line cord

(supplied)

To DC IN 9V

DATA jack

To L1/L1+L2

1 Connect the telephone line cord

to the L1/L1+L2 jack and to a telephone outlet.

Getting Started

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

continued

Getting Started

Step 2: Setting up the base unit (continued)

To connect the base unit to two separate outlets

Hook the cord.

To an AC outlet

To the telephone outlets

Line 1

Line 2

To DC IN 9V

AC power adaptor

(supplied AC-T131)

To L1/L1+L2

Telephone line cord (supplied)

DATA jack

To L2

1 Connect the telephone line

cords to the L1/L1+L2 and L2 jacks and to the telephone outlets.

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

Getting Started

Notes

• Use only the supplied AC-T131 AC power adaptor. Do not use any other AC power adaptor.

• Connect the AC power adaptor to a continuous power supply.

• Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily.

Tips

• If your telephone outlet is not modular, contact your telephone service company for assistance.

• L1 is the first phone line connected to center pair of wires. L2 is the second phone line connected to outer pair of wires.

Connecting a computer or FAX

You can connect a computer or FAX, etc. to the DATA jack.

Notes

• L2 jack is used for receiving or sending computer or FAX data in addition to making or receiving calls.

If a call comes in on L2 jack with the “call waiting” service while a computer or FAX connected to the DATA jack is receiving or sending data, that data may be effected.

If you have data communication frequently, we recommend that you and your callers use L2 jack for data communication only.

• If you have only single outlet having one line, connect the telephone line cord to the L2 jack.

Polarity of the plug

To L1/L1+L2 and/or L2

–

Modular

Getting Started

SPP-A972

To DATA

Computer or FAX

Choose the dialing mode

For the telephone to work properly, select an appropriate dialing mode (tone or pulse).

Depending on your dialing system, set the DIAL MODE switch as follows:

If your dialing system is Set the switch to

Tone TONE

Pulse PULSE

If you aren't sure of your dialing system

Make a trial call with the DIAL MODE switch set to TONE.

If the call connects, leave the switch as is; otherwise, set to PULSE.

DIAL MODE switch

Getting Started

Step 3

Preparing the battery pack

Charge the battery pack for more than 12 hours before you start using your phone.

1 Slide open the battery

compartment lid of the handset.

2 Insert the battery pack (with

BP-T23

contacts facing down) into the battery compartment.

3 Close the battery compartment

lid.

4 Place the handset on the base

unit. You can place it with either side

facing up. The CHARGE lamp lights up

when the handset is properly seated on the charge terminals of the base unit. Charge the battery pack for more than 12 hours so that the battery is fully charged. The CHARGE lamp remains lit even after charging is completed.

CHARGE lamp

Getting Started

Battery duration

A fully charged battery pack lasts for about:

• Approx. 7 hours when you use the handset continuously

• Approx. 7 days when the handset is in standby mode.

Notes

• The battery pack will gradually discharge over a long period of time, even when not in use.

• If you leave the battery pack in the handset without charging it, the battery pack will be completely discharged.

It may require several times of charging to recover to its full capacity.

To obtain the best performance from the battery

Do not place the handset on the base unit after each call. The battery works best if the handset is returned to the base unit after two or three calls. However, do not leave the handset off the base unit for a long period of time as this will completely discharge the battery pack.

When to purchase a new battery pack

If the battery lasts only a few minutes even after 12 hours of charging, the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for a Sony BP-T23 rechargeable battery pack.

Note

Battery life may vary depending on usage condition and ambient temperature.

Getting Started

continued

Getting Started

Step 3: Preparing the battery pack (continued)

Handset spare battery usage

As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack.

1 Open the battery compartment

lid of the base unit.

2 Insert the battery pack (with

contacts facing down) into the

BP-T23

battery compartment.

3 Close the battery compartment

lid. The SPARE BATTERY lamp

lights up. Charge the battery pack for more than 24 hours so that the battery is fully charged. The SPARE BATTERY lamp remains lit even after charging is completed.

SPARE BATTERY lamp

Getting Started

Step 4

Entering the area code

When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions.

This is also necessary because the phone must be able to select an area code to properly dial call from the Caller ID list.

Depending on your region, enter 3-digit area code as follows: Case 1.

If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter your home area code” below.

If you live in an area where calls from or to other local areas can also be made by 10-digit dialing (area code + number), you can register up to 5 local area codes with this telephone to take advantage of this system. See “To enter the local area code (For 10 digits phone number users)” on page 18.

Case␣ 2. If 10-digit dialing (area code + number) is required for all local calls in your area, at first, enter “000” in your home area code. See “To enter your home area code” below. Then see “To enter the local area code (For 10 digits phone number users)” on page

18.

To enter your home area code

Getting Started

Turn Press

1 Press (PGM). 2 Turn Jog Dial up to make “AREA”

flash.

DIRECTORY AREA RINGER

3 Press Jog Dial.

HOME LOCAL 

4 Press Jog Dial again.

“ENTER AREA CODE” appears on the display.

continued

Getting Started

Step 4: Entering the area code (continued)

5 Enter three digits of your home area code using the dialing keys. 6 Press (PGM).

You will hear a long confirmation beep.

Notes

• If the home area code is already entered, it appears on the display in step 4. To enter a

different home area code, see “To change the home area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 6.

• To check the current home area code, perform steps 1 to 4. The home area code appears on the

display for about 20 seconds.

To change the home area code

1 Perform steps 1 to 4 on page 17.

The current home area code appears on the display.

2 Turn Jog Dial down to erase the current home area code. 3 Enter a new home area code using the dialing keys. 4 Press (PGM).

You will hear a long confirmation beep.

To enter the local area code (For 10 digits phone numbers users)

If a call matches one of the local area codes you entered, the phone number will be registered with 10 digits in the Caller ID list (area code + number). If a call does not match one of the local area codes you entered, the phone number will be registered with 11 digits in the Caller ID list (1 + area code + number). Some regions of the country allow you to have more than one local area code. (Up to five local area codes can be entered in this phone.)

1 Perform steps 1 to 3 on page 17. 2 Turn Jog Dial up to make ”LOCAL“ flash.

3 Press Jog Dial.

Getting Started

HOME LOCAL 

#1 #2 #3 #4 #5 

4 Select the number (”#1“ to ”#5“) to enter the

local area code by turning Jog Dial.

5 Press Jog Dial.

”ENTER AREA CODE“ appears on the display.

6 Enter three digits of the local area code using the dialing

keys.

7 Press (PGM).

You will hear a long confirmation beep.

Notes

• If the local area code is already entered, it appears on the display in step 5. To enter a different local area code, see “To change the local area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 7.

• To check the current local area code, perform steps 1 to 5. The local area code appears on the display for about 20 seconds.

To change the local area code

1 Perform steps 1 to 5 on pages 18 to 19.

The current local area code appears on the display.

2 Turn Jog Dial down to erase the current local area code. 3 Enter a new local area code using the dialing keys. 4 Press (PGM).

You will hear a long confirmation beep.

Getting Started

To erase the local area code

You can erase the local area code. Perform steps 1 and 2 above, then press (PGM).

The local area code will be erased, and you will hear a long confirmation beep.

Getting Started

Identifying the parts

Refer to the pages indicated in parentheses for details.

Base Unit

1 2

3 4 5 6 7 8

9 0 qa qs qd

qf qg

1 Message counter (p. 54, 75)

Indicates the number of new messages recorded. “A” appears in the announcement only mode. “F” appears when there is no space to record messages.

2 REC/MEMO button (p. 48, 58)

Records a greeting or memo message.

3 ERASE button (p. 49, 55)

Erases the recorded greeting or messages.

4 SELECT button (p. 47) 5 TIME/SET button (p. 47, 59)

Press when setting the day and time, or to check the current time. Also used when setting the remote ID code (security code).

6 REPEAT/SLOW button (p. 54)

Press to repeat the current message or go back to the previous message. Keep the button pressed for slow playback of messages.

Getting Started

qk ql

wa ws

wf wg

wh wj

7 Battery compartment (p. 16) 8 SPARE BATTERY lamp (p. 16)

Lights while the spare battery is being charged.

9 CHARGE lamp (p. 14)

Lights while the battery is being charged.

0 HOLD button (p. 30)

Puts a call on hold.

qa MIC (microphone) (p. 48, 58) qs MUTING button (p. 30)

Mutes your voice during a conversation.

qd CONF (conference) button

(p. 44)

Lets you talk with two parties at the same time.

qf LINE buttons (1, 2) (p. 29)

Lets you receive a call.

wl ea

Getting Started

qg OFF button (p. 29)

Allows you to disconnect the call.

qh Antenna (p. 11, 70) qj MENU button (p. 47) qk Speaker ql NEW CALL lamp (p. 62)

Flashes when there is a “NEW” data in the Caller ID list.

w; ANSWER ON/OFF button

(p. 52)

Turns the answering function on or off.

wa VOLUME +/– buttons (p. 55)

Adjusts the speaker volume.

ws DIAL MODE switch (p. 13)

Selects pulse or tone dialing.

wd SKIP/QUICK button (p. 54)

Press to skip to the next message. Keep the button pressed for quick playback of messages.

wf RINGER LEVEL switches

(L1, L2) (p. 30)

Adjusts the ringer volume.

wg FLASH button (p. 30)

Switches to a second call if you have “call waiting” service.

wh PLAY/STOP (MAILBOX 1, 2, 3)

buttons (p. 54)

Plays back the messages in each mailbox.

wj INTERCOM button (p. 40)

Lets you talk by using the base unit and handset.

wk Hook for AC power adaptor

cord (p. 11)

wl DC IN 9V jack (p. 11, 70) e; L1/L1+L2 jack (p. 11, 70) ea L2 jack (p. 12, 70) es DATA jack (p. 13)

continued

Getting Started

Identifying the parts (continued)

Handset

3 4 5 6

7 8 9

qs qd

qf qg qh

1 Antenna 2 Speaker 3 Jog Dial (p. 17, 32, 62) 4 LINE buttons (1, 2) (p. 24, 28)

Lets you make or receive a call.

5 INTERCOM button (p. 40)

Lets you talk by using the base unit and handset.

6 HOLD button (p. 25)

Puts a call on hold.

7 Battery compartment (p. 14) 8 TONE button (p. 25)

Allows you to switch temporarily to tone dialing.

Getting Started

9 CONF (conference) button

(p. 44)

Lets you talk with two parties at the same time.

q; Display window (p. 24, 61) qa OFF button (p. 24)

Allows you to disconnect the call.

qs FLASH/CALL WAITING button

(p. 29, 69)

Switches to a second call if you have “call waiting” service, or lets you make a new call.

qd Dialing keys (p. 24) qf # button (p. 67)

Used to change the number of digits of the phone number in the Caller ID list.

qg REDIAL/PAUSE button

(p. 26, 33)

Redials the last number called/ inserts a pause in the dialing sequence.

qh PGM (program) button

(p. 17, 32)

Used to store numbers in Phone Directory.

qj Microphone qk I (HEADSET) jack (p. 24, 28, 71)

Getting Started

qkqlqkqk

ql VOL (volume) switch (p. 25)

Adjusts the handset volume.

Getting Started

Basics

Making calls

(HOLD)

(*TONE)

(REDIAL/PAUSE)

I (HEADSET) jack

VOL switch

1 Pick up the handset from the

base unit.

2 Press (LINE 1) or (LINE 2) to

select the line. The corresponding line button

lights up. “TALK” appears on the display

and the display also shows the talk time in hours, minutes and seconds.

You will then hear a dial tone. The line button on the base unit

double flashes in succession. If “CHANNEL SEARCHING...”

appears on the display, move closer to the base unit.

3 Dial the phone number. 4 When you’re done talking, press

(OFF) or replace the handset on the base unit.

The display and the LINE 1 or LINE 2 button go off.

Making calls when the headset is connected

When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset.

Precaution

Avoid listening your headset at so loud a volume that extended play might affect your hearing.

Basics

+ 56 hidden pages