Sony SPP-A972 User Manual

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Page 1

3-221-211-12 (1)

2-Line Cordless Telephone

with Answering System

Operating Instructions

SPP-A972

Page 2

Owner’s Record

The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product.

Model No. SPP-A972 Serial No. ________________

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IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service personnel when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power cord or plug is damaged or frayed.

B. If liquid has been spilled into the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E. If the product has been dropped or the cabinet has been damaged.

F. If the product exhibits a distinct change in performance.

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13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

SA VE THESE INSTRUCTIONS

CAUTION:

To reduce the risk of fire or injury to persons by battery, read and follow these instructions.

1. Use only the following type and size battery pack: Sony BP-T23.

2. Do not dispose of the battery pack in a fire. The cell may explode. Check with local codes for possible special disposal instructions.

3. Do not open or mutilate the battery pack. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4. Exercise care in handling battery pack in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

5. Charge the battery pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual provided for this product.

6. Observe proper polarity orientation between the battery pack and battery charger.

INFORMATION FOR GENERAL TELEPHONES

1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

2. The applicable registration jack (connector) USOC-RJ11C/RJ14C are used for this equipment.

3. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant.

The FCC compliant telephone cord and modular plug is provided with this equipment.

4. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically, the sum of the RENs should not exceed five (5.0).To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

5. If this equipment (SPP-A972) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

6. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice so you can make necessary modifications to maintain uninterrupted service.

7. If trouble is experienced with this equipment (SPP-A972), for repair or warranty information, please contact Sony Direct Response Center: Tel 1-800-222-7669. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

8. All repairs will be performed in an authorized Sony service station.

9. This equipment cannot be used to party lines or coin lines.

10.This equipment is hearing aid compatible.

If your telephone is equipped with automatic dialers

When programming emergency numbers and (or) making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call.

2. Perform such activities in the off-peak hours, such as early morning or late evenings.

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Caution

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna. – Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet on a

circuit different from that to which the receiver is connected.

– Consult the dealer or an experienced radio/

TV technician for help.

Page 6

Getting Started

8 Read this first 9 Step 1: Checking the package

contents

10 Step 2: Setting up the base unit 14 Step 3: Preparing the battery

pack

17 Step 4: Entering the area code 20 Identifying the parts

Basics

24 Making calls

26 Redialing 27 Making another call while

talking

28 Receiving calls

31 Receiving a call while talking

Telephone Features

32 Phone Directory 32 Storing phone numbers and

names

34 Changing a stored name

and/or phone number 35 Erasing a memory location 35 Making calls from the Phone

Directory 37 Setting the ringer type 38 Turning off the ringer of the

handset 39 Switching the phones during a

call

39 To switch from the base unit

to the handset

39 To switch from the handset

to the base unit

40 Talking between the phones

(Intercom)

40 To talk from the handset to

the base unit

40 To talk from the base unit to

the handset

41 Receiving a call while using

the intercom

42 Transferring a call 42 To transfer from the base

unit to the handset

43 To transfer from the handset

to the base unit

44 Having a conference call 44 Making another call while

talking 45 Receiving a call while talking 46 Switching conference from

the handset to the base unit 46 Switching conference from

the base unit to the handset 46 To join on the base unit

while the handset is talking

on one line 46 To join on the handset while

the base unit is talking on

one line 46 To join three-way conference

(four-way conference)

Answering Machine Features

47 Setting up the answering

machine

47 Setting the time and day of

the week 48 Recording the greeting 50 Setting the number of rings

Table of contents

Page 7

51 Setting the audible message

alert

52 Turning on the answering

function

54 Playing back messages 55 Adjusting the speaker

volume

55 Erasing messages 56 Selecting the Announcement

Only Mode

57 Screening calls 57 Turning on/off the screening

calls function

58 Recording a memo message 59 Operating from an outside phone

59 Setting the remote ID code

(security code)

60 Picking up new messages

Caller ID Features

61 Understanding the Caller ID

service

61 When you receive a call 62 Looking at the Caller ID list 62 Viewing the Caller ID list 63 Erasing data from the Caller

ID list

65 Using the Caller ID list 65 Calling back a number from

the Caller ID list

66 Storing a number of the

Caller ID list into the Phone Directory

67 To change the number of

digits of the phone number

69 Using “Caller ID with call

waiting” service

Additional Information

70 Mounting the base unit on a wall 71 Carrying the handset by the belt

clip

72 Notes on power sources 73 Maintenance 74 Troubleshooting 78 Specifications 79 Index

Back cover LIMITED WARRANTY

Table of contents

Page 8

Getting Started

Read this first

Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4.

Step 1 (page 9)

First, unpack the phone and the supplied accessories.

Step 2 (pages 10 to 13)

Next, you need to do three things to set up the base unit, including finding the best location for the base unit.

Base unit

Getting Started

Handset

Step 3 (pages 14 to 15)

Then, insert the battery pack into the handset and charge it for more than 12 hours.

Step 4 (pages 17 to 19)

Finally, enter the area code to use the Caller ID service.

That’s it!

Page 9

Step 1

Checking the package contents

Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer.

Getting Started

Telephone line cords (3)

Belt clip

Base unit

Wall bracket for base unit

HandsetAC power adaptor (AC-T131)

Rechargeable battery pack (BP-T23)

Getting Started

Page 10

Step 2

Setting up the base unit

Do the following steps:

• Choose the best location

• Connect the base unit

• Choose the dialing mode

Choose the best location

Where you place the base unit affects the reception quality of the handset.

Away from television sets and other electronic equipment

Away from noise sources such as a window by a street with heavy traffic

Away from heat sources, such as radiators, airducts, and sunlight

Away from a microwave oven

Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock

Away from a personal computer

Near a central location and on a level surface

Away from another cordless telephone

CAUTION: •Should you experience intermittent loss of audio during a conversation, try

Getting Started

moving closer to the base or move base unit away from other noise sources.

• The cordless telephone operates at a frequency that may cause interference to nearby TVs and VCRs; the base unit should not be placed near or on the top of a TV or VCR; and, if interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Page 11

Connect the base unit

If you want to hang the base unit on the wall, see page 70.

To connect the base unit to a single outlet having two lines

Hook the cord.

To an AC outlet

To the telephone outlet

AC power adaptor

(supplied AC-T131)

Telephone line cord

(supplied)

To DC IN 9V

DATA jack

To L1/L1+L2

1 Connect the telephone line cord

to the L1/L1+L2 jack and to a telephone outlet.

Getting Started

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

continued

Getting Started

Page 12

Step 2: Setting up the base unit (continued)

To connect the base unit to two separate outlets

Hook the cord.

To an AC outlet

To the telephone outlets

Line 1

Line 2

To DC IN 9V

AC power adaptor

(supplied AC-T131)

To L1/L1+L2

Telephone line cord (supplied)

DATA jack

To L2

1 Connect the telephone line

cords to the L1/L1+L2 and L2 jacks and to the telephone outlets.

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

Getting Started

Page 13

Notes

• Use only the supplied AC-T131 AC power adaptor. Do not use any other AC power adaptor.

• Connect the AC power adaptor to a continuous power supply.

• Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily.

Tips

• If your telephone outlet is not modular, contact your telephone service company for assistance.

• L1 is the first phone line connected to center pair of wires. L2 is the second phone line connected to outer pair of wires.

Connecting a computer or FAX

You can connect a computer or FAX, etc. to the DATA jack.

Notes

• L2 jack is used for receiving or sending computer or FAX data in addition to making or receiving calls.

If a call comes in on L2 jack with the “call waiting” service while a computer or FAX connected to the DATA jack is receiving or sending data, that data may be effected.

If you have data communication frequently, we recommend that you and your callers use L2 jack for data communication only.

• If you have only single outlet having one line, connect the telephone line cord to the L2 jack.

Polarity of the plug

To L1/L1+L2 and/or L2

–

Modular

Getting Started

SPP-A972

To DATA

Computer or FAX

Choose the dialing mode

For the telephone to work properly, select an appropriate dialing mode (tone or pulse).

Depending on your dialing system, set the DIAL MODE switch as follows:

If your dialing system is Set the switch to

Tone TONE

Pulse PULSE

If you aren't sure of your dialing system

Make a trial call with the DIAL MODE switch set to TONE.

If the call connects, leave the switch as is; otherwise, set to PULSE.

DIAL MODE switch

Getting Started

Page 14

Step 3

Preparing the battery pack

Charge the battery pack for more than 12 hours before you start using your phone.

1 Slide open the battery

compartment lid of the handset.

2 Insert the battery pack (with

BP-T23

contacts facing down) into the battery compartment.

3 Close the battery compartment

lid.

4 Place the handset on the base

unit. You can place it with either side

facing up. The CHARGE lamp lights up

when the handset is properly seated on the charge terminals of the base unit. Charge the battery pack for more than 12 hours so that the battery is fully charged. The CHARGE lamp remains lit even after charging is completed.

CHARGE lamp

Getting Started

Page 15

Battery duration

A fully charged battery pack lasts for about:

• Approx. 7 hours when you use the handset continuously

• Approx. 7 days when the handset is in standby mode.

Notes

• The battery pack will gradually discharge over a long period of time, even when not in use.

• If you leave the battery pack in the handset without charging it, the battery pack will be completely discharged.

It may require several times of charging to recover to its full capacity.

To obtain the best performance from the battery

Do not place the handset on the base unit after each call. The battery works best if the handset is returned to the base unit after two or three calls. However, do not leave the handset off the base unit for a long period of time as this will completely discharge the battery pack.

When to purchase a new battery pack

If the battery lasts only a few minutes even after 12 hours of charging, the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for a Sony BP-T23 rechargeable battery pack.

Note

Battery life may vary depending on usage condition and ambient temperature.

Getting Started

continued

Getting Started

Page 16

Step 3: Preparing the battery pack (continued)

Handset spare battery usage

As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack.

1 Open the battery compartment

lid of the base unit.

2 Insert the battery pack (with

contacts facing down) into the

BP-T23

battery compartment.

3 Close the battery compartment

lid. The SPARE BATTERY lamp

lights up. Charge the battery pack for more than 24 hours so that the battery is fully charged. The SPARE BATTERY lamp remains lit even after charging is completed.

SPARE BATTERY lamp

Getting Started

Page 17

Step 4

Entering the area code

When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions.

This is also necessary because the phone must be able to select an area code to properly dial call from the Caller ID list.

Depending on your region, enter 3-digit area code as follows: Case 1.

If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter your home area code” below.

If you live in an area where calls from or to other local areas can also be made by 10-digit dialing (area code + number), you can register up to 5 local area codes with this telephone to take advantage of this system. See “To enter the local area code (For 10 digits phone number users)” on page 18.

Case␣ 2. If 10-digit dialing (area code + number) is required for all local calls in your area, at first, enter “000” in your home area code. See “To enter your home area code” below. Then see “To enter the local area code (For 10 digits phone number users)” on page

18.

To enter your home area code

Getting Started

Turn Press

1 Press (PGM). 2 Turn Jog Dial up to make “AREA”

flash.

DIRECTORY AREA RINGER

3 Press Jog Dial.

HOME LOCAL 

4 Press Jog Dial again.

“ENTER AREA CODE” appears on the display.

continued

Getting Started

Page 18

Step 4: Entering the area code (continued)

5 Enter three digits of your home area code using the dialing keys. 6 Press (PGM).

You will hear a long confirmation beep.

Notes

• If the home area code is already entered, it appears on the display in step 4. To enter a

different home area code, see “To change the home area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 6.

• To check the current home area code, perform steps 1 to 4. The home area code appears on the

display for about 20 seconds.

To change the home area code

1 Perform steps 1 to 4 on page 17.

The current home area code appears on the display.

2 Turn Jog Dial down to erase the current home area code. 3 Enter a new home area code using the dialing keys. 4 Press (PGM).

You will hear a long confirmation beep.

To enter the local area code (For 10 digits phone numbers users)

If a call matches one of the local area codes you entered, the phone number will be registered with 10 digits in the Caller ID list (area code + number). If a call does not match one of the local area codes you entered, the phone number will be registered with 11 digits in the Caller ID list (1 + area code + number). Some regions of the country allow you to have more than one local area code. (Up to five local area codes can be entered in this phone.)

1 Perform steps 1 to 3 on page 17. 2 Turn Jog Dial up to make ”LOCAL“ flash.

3 Press Jog Dial.

Getting Started

HOME LOCAL 

#1 #2 #3 #4 #5 

Page 19

4 Select the number (”#1“ to ”#5“) to enter the

local area code by turning Jog Dial.

5 Press Jog Dial.

”ENTER AREA CODE“ appears on the display.

6 Enter three digits of the local area code using the dialing

keys.

7 Press (PGM).

You will hear a long confirmation beep.

Notes

• If the local area code is already entered, it appears on the display in step 5. To enter a different local area code, see “To change the local area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 7.

• To check the current local area code, perform steps 1 to 5. The local area code appears on the display for about 20 seconds.

To change the local area code

1 Perform steps 1 to 5 on pages 18 to 19.

The current local area code appears on the display.

2 Turn Jog Dial down to erase the current local area code. 3 Enter a new local area code using the dialing keys. 4 Press (PGM).

You will hear a long confirmation beep.

Getting Started

To erase the local area code

You can erase the local area code. Perform steps 1 and 2 above, then press (PGM).

The local area code will be erased, and you will hear a long confirmation beep.

Getting Started

Page 20

Identifying the parts

Refer to the pages indicated in parentheses for details.

Base Unit

1 2

3 4 5 6 7 8

9 0 qa qs qd

qf qg

1 Message counter (p. 54, 75)

Indicates the number of new messages recorded. “A” appears in the announcement only mode. “F” appears when there is no space to record messages.

2 REC/MEMO button (p. 48, 58)

Records a greeting or memo message.

3 ERASE button (p. 49, 55)

Erases the recorded greeting or messages.

4 SELECT button (p. 47) 5 TIME/SET button (p. 47, 59)

Press when setting the day and time, or to check the current time. Also used when setting the remote ID code (security code).

6 REPEAT/SLOW button (p. 54)

Press to repeat the current message or go back to the previous message. Keep the button pressed for slow playback of messages.

Getting Started

qk ql

wa ws

wf wg

wh wj

7 Battery compartment (p. 16) 8 SPARE BATTERY lamp (p. 16)

Lights while the spare battery is being charged.

9 CHARGE lamp (p. 14)

Lights while the battery is being charged.

0 HOLD button (p. 30)

Puts a call on hold.

qa MIC (microphone) (p. 48, 58) qs MUTING button (p. 30)

Mutes your voice during a conversation.

qd CONF (conference) button

(p. 44)

Lets you talk with two parties at the same time.

qf LINE buttons (1, 2) (p. 29)

Lets you receive a call.

Page 21

wl ea

Getting Started

qg OFF button (p. 29)

Allows you to disconnect the call.

qh Antenna (p. 11, 70) qj MENU button (p. 47) qk Speaker ql NEW CALL lamp (p. 62)

Flashes when there is a “NEW” data in the Caller ID list.

w; ANSWER ON/OFF button

(p. 52)

Turns the answering function on or off.

wa VOLUME +/– buttons (p. 55)

Adjusts the speaker volume.

ws DIAL MODE switch (p. 13)

Selects pulse or tone dialing.

wd SKIP/QUICK button (p. 54)

Press to skip to the next message. Keep the button pressed for quick playback of messages.

wf RINGER LEVEL switches

(L1, L2) (p. 30)

Adjusts the ringer volume.

wg FLASH button (p. 30)

Switches to a second call if you have “call waiting” service.

wh PLAY/STOP (MAILBOX 1, 2, 3)

buttons (p. 54)

Plays back the messages in each mailbox.

wj INTERCOM button (p. 40)

Lets you talk by using the base unit and handset.

wk Hook for AC power adaptor

cord (p. 11)

wl DC IN 9V jack (p. 11, 70) e; L1/L1+L2 jack (p. 11, 70) ea L2 jack (p. 12, 70) es DATA jack (p. 13)

continued

Getting Started

Page 22

Identifying the parts (continued)

Handset

3 4 5 6

7 8 9

qs qd

qf qg qh

1 Antenna 2 Speaker 3 Jog Dial (p. 17, 32, 62) 4 LINE buttons (1, 2) (p. 24, 28)

Lets you make or receive a call.

5 INTERCOM button (p. 40)

Lets you talk by using the base unit and handset.

6 HOLD button (p. 25)

Puts a call on hold.

7 Battery compartment (p. 14) 8 TONE button (p. 25)

Allows you to switch temporarily to tone dialing.

Getting Started

9 CONF (conference) button

(p. 44)

Lets you talk with two parties at the same time.

q; Display window (p. 24, 61) qa OFF button (p. 24)

Allows you to disconnect the call.

qs FLASH/CALL WAITING button

(p. 29, 69)

Switches to a second call if you have “call waiting” service, or lets you make a new call.

qd Dialing keys (p. 24) qf # button (p. 67)

Used to change the number of digits of the phone number in the Caller ID list.

Page 23

qg REDIAL/PAUSE button

(p. 26, 33)

Redials the last number called/ inserts a pause in the dialing sequence.

qh PGM (program) button

(p. 17, 32)

Used to store numbers in Phone Directory.

qj Microphone qk I (HEADSET) jack (p. 24, 28, 71)

Getting Started

qkqlqkqk

ql VOL (volume) switch (p. 25)

Adjusts the handset volume.

Getting Started

Page 24

Basics

Making calls

(HOLD)

(*TONE)

(REDIAL/PAUSE)

I (HEADSET) jack

VOL switch

1 Pick up the handset from the

base unit.

2 Press (LINE 1) or (LINE 2) to

select the line. The corresponding line button

lights up. “TALK” appears on the display

and the display also shows the talk time in hours, minutes and seconds.

You will then hear a dial tone. The line button on the base unit

double flashes in succession. If “CHANNEL SEARCHING...”

appears on the display, move closer to the base unit.

3 Dial the phone number. 4 When you’re done talking, press

(OFF) or replace the handset on the base unit.

The display and the LINE 1 or LINE 2 button go off.

Making calls when the headset is connected

When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset.

Precaution

Avoid listening your headset at so loud a volume that extended play might affect your hearing.

Basics

Page 25

Additional tasks

Adjust the handset volume

Put a call on hold

Switch to tone dialing temporarily

Notes

• When you increase the sound volume, in some cases the back ground noise may be increased as well. You should adjust the volume accordingly.

• If your conversation is muted and “CHANNEL SEARCHING...” appears on the display, move closer to the base unit; otherwise, the call will be disconnected after one minute.

Tips

• If you pick up another phone connected to the same phone line, the hold will be automatically released and you will be able to resume conversation on that phone.

• The LINE 1 or LINE 2 button on the handset double flashes in succession, when the base unit is used. If you press (LINE 1) or (LINE 2) whichever button is flashing, you can talk to the base unit and to the line connected.

Do this

Set the VOL switch to H (high), M (middle) or L (low).

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (*TONE) after you’re connected. The line will remain in tone dialing until disconnected.

Basics

If the battery becomes weak during a call

The handset will beep every three seconds five times and E and “BATTERY LOW” appears on the display. Finish your call and charge the battery pack.

For optimum performance, charge the battery for a full 12 hours.

Note that during the first 10 - 15 minutes of charging, the phone will be inactive, i.e., unable to make or receive a call.

After this initial 10 - 15 minutes, you may be able to use the phone, but the battery duration will be very short; thus it is recommended that you fully charge the battery before the next usage.

continued

Basics 25

Page 26

Making calls (continued)

If you have a spare battery

You can replace the battery pack without disconnecting the call during a conversation. To replace the battery pack, perform the following procedure.

1 Press (HOLD) on the handset.

The call is on hold and “HOLD” appears on the display.

2 Replace the battery pack. 3 Press (LINE 1) or (LINE 2) to resume the conversation.

Redialing

1 Press (LINE 1) or (LINE 2) to select the line.

The corresponding line button lights up.

2 Press (REDIAL/PAUSE) to redial the last number dialed.

Note

If the number exceeds 32 digits or if it is erased, five short error beeps will alert you that the number cannot be redialed.

To check the phone number before redialing

While the handset is not in use, press (REDIAL/PAUSE). The last number dialed is displayed for five seconds. To dial the number, press (LINE 1) or (LINE 2) while the number is

displayed.

Note

The number will not be displayed if the last number dialed exceeds 32 digits or if it is erased.

To erase the last phone number dialed

While the handset is not in use, press (REDIAL/PAUSE) twice within five seconds.

The number will be erased from the memory, and you will hear a long confirmation beep.

Basics

Page 27

Making another call while talking

Example: Making a call on line 2 while talking on line 1

1 Press (HOLD) while talking.

The line 1 is put on hold and the LINE 1 button flashes slowly.

2 Press (LINE 2). 3 Dial a phone number for the second party.

Now you can talk to the second party on line 2.

4 To put on hold line 2 and resume the conversation on line 1,

press (HOLD), and then (LINE 1).

To disconnect line 2 and resume the conversation on line 1, press (LINE 1).

Note

If you do not press (HOLD) in step 1, line 1 will be disconnected.

You can talk with two parties at the same time using both line 1 and line 2, see “Having a conference call” on page 44.

Basics

Basics 27

Page 28

Receiving calls

I (HEADSET) jack

VOL switch

(HOLD)

(FLASH/CALL WAITING)

1 When you hear the phone ring, press

(LINE 1) or (LINE 2) whichever button is flashing.

The corresponding line button lights up.

“TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds.

The line button on the base unit double flashes in succession.

2 When you’re done talking, press

(OFF) or replace the handset on the base unit.

The display and the LINE 1 or LINE 2 button go off.

Receiving calls when the headset is connected

When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset.

Precaution

Avoid listening your headset at so loud a volume that extended play might affect your hearing.

Basics

Page 29

Additional tasks

Adjust the handset volume

Put a call on hold

Switch to another call (“call waiting” service*)

Turn on/off the ringer of the handset

* You need to subscribe to the service from your telephone company.

Note

If another call comes in by “call waiting” service while conversing with an outside caller, you will hear two short beeps.

Tip

To inform you of an incoming call, the display shows “** RINGING **” when ringing.

If you have subscribed to the Caller ID service;

• the caller’s number and/or name appears on the display when you receive a call (see page 61) or when another call comes in by “call waiting” service.

• the ringer sound changes to a higher tone if the call matches the number stored in the Phone Directory (memory match function; see page 61).

Do this

Set the VOL switch to H (high), M (middle) or L (low).

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (FLASH/CALL WAITING). Press (FLASH/CALL WAITING) again to return to the first caller.

See “Turning off the ringer of the handset” on page 38.

Basics

Receiving calls through the speakerphone

When you hear the phone ring, press (LINE 1) or (LINE 2) whichever button is flashing.

The corresponding line button lights up. When you’re done talking, press (OFF). To obtain the best speakerphone

performance, see page 30.

(HOLD)

(LINE 1)

(MUTING)

MUTING lamp

(LINE 2)

L1 and L2 RINGER LEVEL switches

(OFF)

(FLASH)

continued

Basics 29

Page 30

Receiving calls (continued)

Additional tasks

Adjust the speaker volume

Adjust the ringer volume of the base unit

Put a call on hold

Mute your voice

Switch to another call (“call waiting” service*)

* You need to subscribe to the service from your telephone company.

Note

Even when you set the L1 or L2 RINGER LEVEL switch on the base unit to OFF, the handset will ring when the ringer of the handset is turned on (see page 38).

Tips

• To inform you of an incoming call, the line button lights on and off according

to the ring signal even when you set the L1 or L2 RINGER LEVEL switch on the base unit to OFF.

• If there is an incoming call while on the intercom, the base unit will ring at a

low level even when the L1 or L2 RINGER LEVEL switch on the base unit is set to OFF.

Do this

See “Adjusting the speaker volume” on page 55.

You can adjust the ringer volume of line 1 and 2 respectively. Set the L1 or L2 RINGER LEVEL switch on the base unit to HIGH, LOW or OFF.

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (MUTING) to disable the microphone. The MUTING lamp lights up. Press (MUTING) again to cancel.

Press (FLASH). Press (FLASH) again to return to the first caller.

To obtain the best speakerphone performance

• You may not be able to hear the other party’s voice in a noisy place.

Therefore, use the speakerphone in a quiet room.

• Do not bring your hand or other object too close to the microphone

or you will hear a shrill noise (“feedback”).

• When the speaker volume is loud, or the base unit has been placed

close to a wall, you may find that the volume drops suddenly. This is due to a circuit in the telephone designed to protect against feedback. In such cases, lower the speaker volume slightly.

Basics

Page 31

Receiving a call while talking

If another call comes in while talking on the other line, the corresponding line button will flash.

Example: Receiving a call on line 2 while talking on line 1

1 Press (HOLD) while talking.

The line 1 is put on hold and the LINE 1 button flashes slowly.

2 Press (LINE 2).

Now you can talk to another caller on line 2.

3 To put on hold line 2 and resume the conversation on line 1,

press (HOLD), and then (LINE 1).

To disconnect line 2 and resume the conversation on line 1, press (LINE 1).

Notes

• If you do not press (HOLD) in step 1, line 1 will be disconnected.

• If another call comes in while talking on the base unit, a beep will be heard through the base unit and the corresponding line button on the base unit will flash.

• If another call comes in while talking on the handset, a ringer tone will be heard once through the handset and the corresponding line button on the handset will flash. At this time, the base unit will ring and the corresponding line button will flash normally.

Basics

You can talk with two parties at the same time using both line 1 and line 2, see “Having a conference call” on page 44.

Basics 31

Page 32

Telephone Features

Phone Directory

You can dial a number by scrolling through the Phone Directory, in which up to 50 phone numbers can be stored.

Storing phone numbers and names

Example: to store “SONY” “123-4567”.

Turn Press

Character table

Key Character

(1) 1

(2) A t B t C t 2

(3) D t E t F t 3

(4) G t H t I t 4

(5) J t K t L t 5

(6) M t N t O t 6

(7) P t Q t R t S t 7

(8) T t U t V t 8

(9) W t X t Y t Z t 9

(0) 0

(*) *

(#) & t ’ t , t – t . t #

Telephone Features

(REDIAL/PAUSE)

1 Press (PGM).

(Be sure not to press (LINE 1) and (LINE 2).)

DIRECTORY AREA RINGER

If “DIRECTORY” is not flashing, turn Jog Dial down to make it flash.

2 Press Jog Dial.

“ENTER NAME” appears.

3 Enter the name using the dialing keys.

You can enter up to 16 characters. Press a dialing key until the desired

character appears. (See the character table for details.)

Enter successive characters in the same way.

To enter two characters assigned to the same key, or to enter a “space”, turn Jog Dial up to move the cursor to the right.

Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), turn Jog Dial up to move the cursor, press (6) twice (N), and press (9) three times (Y).

SONY

Page 33

4 Press (PGM).

SONY 123456

“ENTER NUMBER” appears.

5 Enter the phone number.

You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit.

When the phone number of 17 digits or more has been entered, the phone number appears in two lines.

1234567890123456 1

6 Press (PGM).

You will hear a long confirmation beep, and the name and the number are stored. The display goes off.

Notes

• If you intend to save a 51st phone number, you will hear five short error beeps and “MEMORY FULL” will be displayed. You cannot store the phone number. To store another phone number, erase one of the stored phone numbers (see page 35).

• Do not allow more than 20 seconds to elapse between each step of the procedure.

• The total number of phone numbers which can be stored into the Phone Directory varies according to the number of digits of each phone number. If all the phone numbers consist of up to 16 digits, you can store up to 50 phone numbers. However, as the Phone Directory uses two-phone number memory to store one phone number of 17 digits or more, the total number of phone numbers which can be stored in the Phone Directory decreases two by two every time you store a phone number of 17 digits or more.

Tips

• If you have entered a wrong name or number in step 3 or 5, turn Jog Dial down to erase it. Then enter the correct name or number.

• You may press Jog Dial instead of (PGM) in steps 4 and 6.

Telephone Features

To store a number to be dialed via Private Branch Exchange (PBX)

Before entering a phone number in step 5 above, do as follows:

1 Enter the outside line access digit (e.g., 9). 2 Press (REDIAL/PAUSE).

continued

Telephone Features

Page 34

Phone Directory (continued)

SON 1234567

DIAL EDIT ERASE 1234567

Changing a stored name and/or phone number

1 Display the name and phone number you want

to change by doing steps 1 and 2 in “Making calls from the Phone Directory” on page 35.

2 Press Jog Dial.

3 Turn Jog Dial up to make “EDIT” flash and

press Jog Dial. The cursor flashes at the last character of the

name.

4 Turn Jog Dial down to erase the characters and

enter the new name. If you want to change only the number, skip this

step.

5 Press Jog Dial.

The cursor flashes at the last digit of the phone number.

6 Turn Jog Dial down to erase the number and

enter the new number. If you don’t want to change the number, skip

this step.

7 Press Jog Dial.

You will hear a long confirmation beep and the name and/or the number is changed.

SONY 1234567

SMITH 123456

Tip

When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the all digits are displayed in two lines after about two seconds.

Telephone Features

Page 35

Erasing a memory location

DIAL EDIT ERASE 1234567

ERASE NO YES 1234567

1 Display the name and phone number you want

to erase by doing steps 1 and 2 in “Making calls from the Phone Directory”.

SONY 1234567

2 Press Jog Dial.

3 Turn Jog Dial up to make “ERASE” flash and

press Jog Dial.

4 Turn Jog Dial up to make “YES” flash, then

press Jog Dial. You hear a long confirmation beep and the memory location is erased.

Making calls from the Phone Directory

1 Press Jog Dial.

Turn Press

“DIRECTORY” appears on the display.

2 Display the name and phone number

you want to call. To search in alphabetical order: Turn

Jog Dial up or down.

(LINE 2) (LINE 1)

To search by entering the initial character: Press the dialing key of the

desired character, then turn Jog Dial.

SONY 1234567

Telephone Features

3 Press Jog Dial.

DIAL EDIT ERASE 1234567

4 Press Jog Dial again.

The phone number will be dialed.

continued

Telephone Features

Page 36

Phone Directory (continued)

Tips

• You may press (LINE 1) or (LINE 2) to make a call instead of doing steps 3

and 4.

• When you press Jog Dial in step 4, the vacant line is automatically connected.

When neither line is in use, line 1 is connected.

About the search order

The names appear in the following order when you turn Jog Dial up or down.

• Alphabetical order: ABC...XYZ y symbols y * y # y 0 - 9

• Initial character: To search for “SONY” for example, press (7) and

then turn Jog Dial to search through the names starting with P, Q, R, S or 7.

Telephone Features

Page 37

Setting the ringer type

You can select a ringer type of the handset from four type.

1 Press (PGM).

Turn Press

2 Turn Jog Dial up to make “RINGER”

flash.

DIRECTORY AREA RINGER

3 Press Jog Dial.

LINE1 LINE2 

4 Turn Jog Dial to choose the line you

want to set the ringer type.

5 Press Jog Dial.

The current ringer type appears.

RINGER 1 SELECTED

6 Press one of the dialing keys ((1) to

(4)) to select a ringer type.

You will hear the corresponding ringer tone.

Telephone Features

7 Press (OFF).

continued

Telephone Features

Page 38

Setting the ringer type (continued)

Turning off the ringer of the handset

1 Perform steps 1 to 5 on page 37. 2 Press (0).

You will hear a confirmation beep.

RINGER OFF SELECTED

3 Press (OFF).

When “RINGER” is set to “RINGER OFF”

The handset won’t ring. You can still make calls, and also receive calls if another telephone connected to the same line rings to inform you on incoming calls.

To turn the ringer on again

Follow the instructions described in “Setting the ringer type” on page 37.

Telephone Features

Page 39

Switching the phones during a call

You can easily switch between the handset and speakerphone on the base unit without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2.

To switch from the base unit to the handset

Example: While talking on line 1:

1 Press (HOLD) on the base unit.

The call is on hold and “HOLD” appears on the display of the handset and the LINE 1 button flashes slowly.

2 Press (LINE 1) on the handset.

The LINE 1 button on the handset lights up and the LINE 1 button on the base unit double flashes in

(LINE 1)

To switch from the handset to the base unit

succession. You can continue talking to the

caller through the handset.

Telephone Features

Example: While talking on line 1:

1 Press (HOLD) on the handset.

The call is on hold and “HOLD” appears on the display of the handset and the LINE 1 button flashes slowly.

2 Press (LINE 1) on the base unit.

(LINE 1)

Tip

While talking through the speakerphone on the base unit (or handset), if you press (LINE 1) or (LINE 2) which is flashing on the handset (or base unit), you can talk to the base unit (or handset) and to the line connected.

The LINE 1 button on the base unit lights up and the LINE 1 button on the handset double flashes in succession.

You can continue talking to the caller through the speakerphone.

Telephone Features

Page 40

Talking between the phones (Intercom)

You can converse using the base unit and the handset. You can start the intercom from either phone.

To talk from the handset to the base unit

Press (INTERCOM) on the handset. After the base unit rings twice, you

will be connected automatically. When a person at the base unit

(OFF)

answers, you can talk with each other. “INTERCOM” appears on the display

of the handset and the INTERCOM lamp on the base unit lights up.

When you are done talking or if no one answers the phone

Press (OFF) on the handset.

To talk from the base unit to the handset

Telephone Features

(OFF)

INTERCOM lamp

Press (INTERCOM) on the base unit. The base unit and handset ring and

“** PAGING **” appears on the display of the handset.

When a person at the handset presses (INTERCOM), you can talk with each other.

“INTERCOM” appears on the display of the handset and the INTERCOM lamp on the base unit lights up.

When you are done talking or if no one answers the phone

Press (OFF) on the base unit.

Page 41

Note

While conversing with an outside caller via the base unit or handset, you cannot make an intercom call. If you press (INTERCOM), you will hear a busy tone.

Tips

• You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

• You can receive an intercom call on the base unit even when the L1 or L2 RINGER LEVEL switch on the base unit is set to OFF. The base unit will ring at a low level.

Receiving a call while using the intercom

When a call comes in, “** RINGING **” appears on the display of the handset and only the base unit rings at a low level.

The LINE 1 or LINE 2 button flashes. Press (LINE 1) or (LINE 2) whichever is flashing, then you can answer

the call.

Telephone Features

Page 42

Transferring a call

You can transfer a call between the handset and base unit without disconnecting the call.

To transfer from the base unit to the handset

1 Press (INTERCOM) to page the

handset. The call is put on hold on the

base unit and the handset rings. “** PAGING **” appears on

the display of the handset.

(OFF)

2 Press (INTERCOM) on the

INTERCOM lamp

handset. “INTERCOM” appears on the

display of the handset and the INTERCOM lamp on the base unit lights up.

You can talk between the base unit and the handset.

3 Press (LINE 1) or (LINE 2)

(LINE 2) (LINE 1)

Tips

• You can receive an intercom call on the handset even when “RINGER” is set

to “RINGER OFF”.

• If you have accidentally pressed (HOLD) in step 1, just press (INTERCOM)

and you will get the same result as by pressing (INTERCOM) only.

Telephone Features

which is flashing on the handset to talk to the caller with the handset.

“TALK” appears on the display of the handset.

If no one answers the phone

Press (OFF) on the base unit.

Page 43

To transfer from the handset to the base unit

1 Press (INTERCOM) to page the

base unit. The call is put on hold on the

handset. After the base unit rings twice,

you will be connected

(OFF)

automatically. When a person at the base unit

answers, you can talk with each other.

“INTERCOM” appears on the display of the handset and the INTERCOM lamp on the base unit lights up.

2 Press (LINE 1) or (LINE 2)

which is flashing on the base unit to talk to the caller with the base unit.

The corresponding line button of the base unit lights up.

Telephone Features

(LINE 1)

(LINE 2)

Tip

You can receive an intercom call on the base unit even when the L1 or L2 RINGER LEVEL switch on the base unit is set to OFF. The base unit will ring at a low level.

INTERCOM lamp

If no one answers the phone

Press (OFF) on the handset.

Telephone Features

Page 44

Having a conference call

You can talk on two lines at the same time and you can also talk on one line, the handset and the base unit at the same time.

Making another call while talking

You can talk with two parties at the same time using both line 1 and line 2. (Three-way conference)

1 Press (HOLD) while talking on

one line. The line in use is put on hold.

2 Press (LINE 1) or (LINE 2),

whichever is not used.

(LINE 2)

(LINE 1)

(HOLD)

(LINE 1)

(CONF)

(LINE 2)

(OFF)

3 Dial a phone number for the

second party.

4 Press (CONF) (conference) after

the second party is connected. “CONFERENCE” appears on

the display. Now you can talk to both

parties.

Telephone Features

Page 45

Receiving a call while talking

If another call comes in while talking, the LINE 1 or LINE 2 button on which another call is coming will flash.

1 Press (HOLD).

The line in use is put on hold.

2 Press (LINE 1) or (LINE 2), on which another call is coming. 3 Press (CONF) (conference).

Now you can talk to both parties. (Three-way conference)

Note

If you do not press (HOLD) in step 1, the first line will be disconnected.

To disconnect the lines during a three-way conference

To disconnect both lines at the same time, press (OFF).

To disconnect line 1 and talk on line 2 only:

Press (LINE 2).

To disconnect line 2 and talk on line 1 only:

Press (LINE 1).

To put the lines on hold during a three-way conference

Press (HOLD). Both lines are put on hold.

To resume the conversations on both lines:

Press (CONF).

To resume the conversation only on one line:

Press (LINE 1) or (LINE 2), for the line you want. (The other line is kept on hold.)

Telephone Features

Tip

During a three-way conference, you cannot use “call waiting” service even if you press (FLASH/CALL WAITING) or (FLASH).

continued

Telephone Features

Page 46

Having a conference call (continued)

Switching conference from the handset to the base unit

1 Press (HOLD) on the handset to put both lines on hold.

The LINE 1 and LINE 2 buttons on the handset and the base unit flash.

2 Press (CONF) on the base unit to resume the conversation.

Switching conference from the base unit to the handset

1 Press (HOLD) on the base unit to put both lines on hold.

The LINE 1 and LINE 2 buttons on the base unit and the handset flash.

2 Press (CONF) on the handset to resume the conversation.

To join on the base unit while the handset is talking on one line

Press the double flashing (LINE 1) or (LINE 2) on the base unit. Now you can talk to the handset and to the line connected.

To join on the handset while the base unit is talking on one line

Press the double flashing (LINE 1) or (LINE 2) on the handset. Now you can talk to the base unit and to the line connected.

To join three-way conference (four-way conference)

Press (LINE 1) or (LINE 2).

Telephone Features

Page 47

Answering Machine Features

Setting up the answering machine

Setting the time and day of the week

1 Press (MENU) repeatedly until

you hear “Set day and time”. ”- -” blinks on the display.

2 Press (SELECT) repeatedly to

select the day of the week.

3 Press (TIME/SET).

The day is set and the hour is announced.

4 Press (SELECT) repeatedly to

select the hour.

5 Press (TIME/SET).

The hour is set and the minute is announced.

Answering Machine Features

6 Press (SELECT) repeatedly to

select the minute.

7 Press (TIME/SET).

The day and time you just entered is announced and the clock restarts.

8 Press (PLAY/STOP) to exit the

menu setup mode. You will hear a long confirmation beep.

Notes

• Press and hold (SELECT) to increase the minute setting by 10.

• The time and day are preset to Monday, 12:00 AM.

• “CL” flashes when the day and time is cleared or delayed due to a power interruption, or when you connect the base unit to the AC outlet for the first time.

Answering Machine Features

continued

Page 48

Setting up the answering machine (continued)

Tip

All the mailbox buttons ((MAILBOX 1), (MAILBOX 2) and (MAILBOX 3)) work as the (PLAY/STOP) button; press any of the three in this case.

To hear the current time

Press (TIME/SET). The current time setting is announced.

Recording the greeting

You can record your own greeting for the “normal” and “announcement only” modes (see page 56).

1 Press (MENU) repeatedly until

“Set out-going message” is announced.

“- -” blinks on the display.

(ERASE)

2 Press (REC/MEMO).

“Now recording” is announced and a long beep sounds.

3 Speak into the base unit

microphone (MIC). The display starts counting. You can record up to 90 seconds.

MIC

Notes

• If you do not record your own greeting, the prerecorded greeting will be

assigned automatically (see page 49).

• If your greeting is less than two seconds, the greeting is not recorded. The

prerecorded greeting will be assigned automatically.

• If a call comes in during recording, recording stops automatically.

• If 90 seconds have passed or memory becomes full in step 3, recording stops

automatically.

• “Memory full” is announced if no recording space is available when you

press (REC/MEMO). Erase unnecessary messages (see page 55).

Tip

To record a greeting for the “announcement only” mode, select the announcement only mode first (see page 56), then follow the instructions above. Otherwise, the normal greeting will be recorded.

Answering Machine Features

4 To stop recording, press

(PLAY/STOP). Your greeting replays automatically.

Page 49

To check the greeting

Press (MENU) repeatedly until “Set out-going message” is announced. Then press (PLAY/STOP) to play back the greeting.

To change the greeting

Record a new greeting by following the instructions on the previous page. The new greeting replaces the old one.

To erase the greeting

1 Press (MENU) repeatedly until “Set out-going message” is

announced.

2 Press (ERASE).

Notes

• You can also erase the greeting during playback.

• If you have erased your own greeting, the prerecorded greeting will be assigned automatically.

Prerecorded greetings

Normal mode: “Hello, I’m unable to answer your call

right now. Please leave your name, number and message after the tone.”

Announcement only mode: “Hello, I’m unable to answer your call

right now. Please call again. Thank you.”

Answering Machine Features

continued

Answering Machine Features

Page 50

Setting up the answering machine (continued)

Setting the number of rings

You can select the number of times the phone rings before it answers to take a message. There are four modes: 2, 4, 6, and Toll Saver.

1 Press (MENU) repeatedly until you hear “Set number of

rings”. “- -” blinks on the display.

2 Press (SELECT) repeatedly to select a ring duration (2, 4, 6,

or Toll Saver). To answer after 2 rings, select “2”. To answer after 4 rings, select “4”. To answer after 6 rings, select “6”. Select “Toll Saver” to answer after 2 rings when there are new messages, and 4 rings where there are no new messages.

3 Press (TIME/SET).

The ring duration setting is announced.

4 Press (PLAY/STOP) to exit the menu setup mode.

Notes

• When the number of rings is set to “Toll Saver”, the phone answers after 2

rings if new messages are recorded. If no new message are recorded, it answers after 4 rings. When you hear 3 rings, you will know that there are no new messages. You can save the toll for the call when you pick up messages from an outside phone.

• The number of rings is preset to 4 rings.

Answering Machine Features

Page 51

Setting the audible message alert

You have the option of having a beep to tell you if you have received any new incoming messages.

(VOLUME)

1 Press (MENU) repeatedly until

you hear “Set audible message alert”.

“- -” blinks on the display.

2 Press (SELECT) to set the

audible message alert on or off.

3 Press (TIME/SET).

The setting is announced.

4 Press (PLAY/STOP) to exit the

menu setup mode.

Notes

• When the audible message alert is turned on, you will hear a beep every 10 seconds if there are any new messages.

• To stop the beep, press any button related to the answering machine function or (VOLUME)(+)/(-).

• The audible message alert is preset to off.

Answering Machine Features

continued

Answering Machine Features

Page 52

Setting up the answering machine (continued)

Turning on the answering function

Press (ANSWER ON/OFF) on the base unit.

The ANSWER ON/OFF button lights up.

Mailbox usage

This phone offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business.

When a caller calls

The caller can choose one of the two ways to leave a message:

• If calling from a touch-tone phone, the caller select a mailbox by

pressing (*)(1) (MAILBOX 1), (*)(2) (MAILBOX 2) or (*)(3) (MAILBOX 3) while the caller hears the greeting. The greeting stops and a beep will sound, then the caller can start recording a message.

• Wait until the greeting finishes, then start recording a message.

When the caller does not select a mailbox, the message is automatically recorded to MAILBOX 1.

Notes

• If four minutes have passed while recording the incoming message, the line

will be disconnected automatically.

• If the message is shorter than two seconds, it will not be recorded.

To turn off the answering function

Press (ANSWER ON/OFF) on the base unit. The ANSWER ON/OFF button goes off.

Answering Machine Features

Page 53

Note

The answering function is preset to on.

Tip

The answering machine will automatically answer a call after 10 rings, even if the answering function is off and announces “Please enter your security code” to prompt the caller to turn on the answering function.

When the memory is full

The total recording time of this answering machine is approximately 15 minutes (including the greeting, messages, and memo).

When the remaining recording time becomes less than 30 seconds, “F” flashes on the display and the answering machine goes into the memory full status.

In this status, the answering machine will not answer a call until after 10 rings even if the answering function is on.

To avoid this, erase unnecessary messages (see page 55). You can also erase the messages from an outside phone (see page 60).

Answering Machine Features

Page 54

Playing back messages

If there are new messages, the display flashes the number of new messages.

You will hear beeps if the audible message alert setting is on (see page 51).

Message counter

(REPEAT/SLOW)

If the MAILBOX lamp flashes, press the mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)) to play back new messages in the selected mailbox.

(SKIP/QUICK)

Additional tasks when playing back messages

Stop playback

Repeat the current message Skip the current message Go back to the previous message

Play back slowly

Play back quickly

Do this

Press a mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)).

Press (REPEAT/SLOW) during playback. Press (SKIP/QUICK). Press (REPEAT/SLOW) within the first two

seconds of the current message playback. Press and hold (REPEAT/SLOW) during

playback. Release (REPEAT/SLOW) to return to normal.

Press and hold (SKIP/QUICK) during playback. Release (SKIP/QUICK) to return to normal.

Notes

• If a call comes in, the playback will stop.

• A time and day stamp is announced after each message.

Tips

• If there are no new messages, all the previously reviewed messages are

played back.

• The messages are saved even after a power failure.

Answering Machine Features

Page 55

Adjusting the speaker volume

To adjust the speaker volume, press (VOLUME)(+) or (-).

Notes

• When you have reached the minimum or maximum volume level, you will hear three short beeps.

• You cannot adjust the speaker volume while the phone is ringing.

Tip

There are 8 steps for the volume level (1 to 8). The volume level is preset to 5.

Erasing messages

1 Press and hold (ERASE) for

more than two seconds.

2 Press a button for the mailbox

you want to erase ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)).

You will hear a long confirmation beep and all “old” messages in the selected mailbox are erased.

Answering Machine Features

To erase individual messages

Press (ERASE) while playing back the message that you want to erase.

Note

The display shows the total number of “new” (i.e. unreviewed) messages. Therefore, the display is reset to “0” when you have played back all new messages, whether they have been erased or not. Be sure to erase unnecessary messages before the memory becomes full.

Answering Machine Features

Page 56

Selecting the Announcement Only Mode

You can set the answering machine to play the greeting without recording incoming messages (announcement only mode). You might want to select this mode when, for example, you expect to be away for a while and you cannot pick up messages.

1 Press (MENU) repeatedly until

you hear “Set announce only”.

2 Press (SELECT) to set the

announcement only mode on or off.

3 Press (TIME/SET).

The setting is announced.

4 Press (PLAY/STOP) to exit the

menu setup mode. The display shows “A” when the answering machine is set to the announcement only mode.

Notes

• To activate announcement only mode, you have to turn on the answering

machine.

• The announcement only mode is preset to off.

Answering Machine Features

Page 57

Screening calls

You can screen calls by leaving the answering machine on while you are at home. When a call is answered, you can hear the message being recorded through the base unit. You can decide either to continue recording or to answer the call. Alternatively, you may select to mute the message (see “Turning on/ off the screening calls function” below). The message will be recorded, but to hear it you will need to play back the message (see page 54).

To answer the call

Press (LINE 1) or (LINE 2) whichever button lights up on the base unit. You can also answer the call by pressing (LINE 1) or (LINE 2) which is flashing on the handset.

Notes

• Press (VOLUME)(+) or (-) to volume is set at its minimum level, you will not be able to hear incoming calls.

• The answering machine will stop automatically when the handset or a parallel phone is picked up. If the answering machine does not stop, press either (PLAY/STOP) on the base unit, or (*)(0) on the handset or parallel phone.

The recording will remain as a new message.

adjust the speaker volume. If the speaker

Turning on/off the screening calls function

The screening calls function is preset to on at the factory.

1 Press (MENU) repeatedly until

you hear “Set call screening”.

2 Press (SELECT) to set the

screening calls function on or off.

3 Press (TIME/SET).

The setting is announced.

4 Press (PLAY/STOP) to exit the

menu setup mode.

Answering Machine Features

Page 58

Recording a memo message

You can leave messages for other users of the unit.

1 Press (REC/MEMO). 2 Press a mailbox button

((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)) to which you

want to leave the message. “Now recording” is announced

and counting starts.

3 Speak into the base unit

microphone (MIC) to record

MIC

your message. A memo can be up to four

minutes in length.

4 Press (PLAY/STOP) to stop

recording. The message number on the

display increases by one.

Notes

• If the memory becomes full, the answering machine will stop recording.

• “Memory full” is announced if no recording space is available when you

press (REC/MEMO).

• If your message is shorter than two seconds, the recording will be canceled.

• The display flashes “99” if you record a memo for more than 99 seconds.

• If a call comes in during recording, the recording will be stopped.

Answering Machine Features

Page 59

Operating from an outside phone

Setting the remote ID code (security code)

To operate the answering machine from a touch-tone phone while you are away from home, you need to set the remote ID code (security code).

1 Press (MENU) repeatedly until

you hear “Set security code”.

2 Press (SELECT) to change the

remote ID code (security code) setting.

3 Press (TIME/SET) to confirm

your choice. The new remote ID code (security code) is announced.

Answering Machine Features

4 Press (PLAY/STOP) to exit the

menu setup mode.

Note

Press and hold (SELECT) to increase the remote ID code (security code) by 10.

Tip

The remote ID code (security code) is preset to 19.

Answering Machine Features

continued

Page 60

Operating from an outside phone (continued)

Picking up new messages

1 Call your telephone number from a touch-tone phone. 2 When you hear the greeting, press (#) and enter your remote ID code

(security code). You will hear a confirmation beep. The number of new messages will be announced.

3 Press the keys in the “Table of control codes” below for the desired

operation command.

4 When you are finished, disconnect the line.

Notes

• Do not let two seconds elapse between each digit of the remote ID code (security code) and

the control code.

• If you did not turn on the answering machine, your phone answers automatically after 10

rings.

• If the message recording memory runs out, the answering machine turns off automatically.

“Memory full. Please enter your security code” is announced.

• If you enter wrong remote ID code (security code) three times, the line will disconnect.

• If no keys are pressed within 20 seconds, the line will disconnect.

Tips

• Press (*)(0) on the touch-tone keypad or (PLAY/STOP) on the base unit to disconnect the

line.

• Cut off the Remote Control Card and carry it with you to see how to operate from an outside

phone.

Table of control codes

Play back messages in MAILBOX 1 Play back messages in MAILBOX 2 Play back messages in MAILBOX 3 Repeat/skip backward

Get help

Stop operation Skip forward Record greeting Check greeting Record a memo Erase individual messages Turn answering machine on/off

Answering Machine Features

Key

(#)(1) (#)(2) (#)(3) (#)(4)

(*)(5)

(#)(5) (#)(6) (*)(7) (#)(7) (*)(8) (#)(9) (#)(0)

Notes

Plays back from the first new message. Plays back from the first new message. Plays back from the first new message. Press during playback to repeat a message. To

skip backward, press within two seconds after the current message starts.

Press to access simple voice menu. Press again to access advanced voice menu.

Stops every function Press during playback to skip forward. “Now recording” is announced. Review your greeting Select the mailbox by entering “1”, “2” or “3”. Press during playback Turns the system on/off. “Answer machine on”

or “Answer machine off” is announced.

Page 61

Caller ID Features

Understanding the Caller ID service

Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company.

To use this feature, be sure to enter your home area code (see page 17).

When you receive a call

The phone number appears on the display with the date and time as shown in the following example.

If your Caller ID service includes the caller name service, the caller’s name also appears on the display (up to 15 letters).

Caller’s name Caller’s phone number The date and time received The line which received the Caller ID data

SMITH JOHN 1-201-123-4567

When you answer the call, the Caller ID display changes to the “TALK” display.

Notes

• The caller’s phone number and/or name will not appear in the following cases:

- “OUT OF AREA”: when the call is made through a telephone company which does not offer Caller ID service (including international calls).

- “PRIVATE”: when the call is “blocked.” For privacy reasons, many states allow callers the option to prevent his or her telephone data from being displayed on the other party’s Caller ID display.

• If the call is from an office which uses multiple lines, the displayed phone number may not match the number you use to call the extension.

Tips

• Even if the ringer of the handset is set to “RINGER OFF”, you can receive Caller ID data.

• If a call comes in on both line 1 and 2 simultaneously, the display will show the data on line 1 and 2 alternately.

About the memory match function

If you receive a call from a phone number which is stored in the Phone Directory (see page 32), the ringer sound will change to a higher tone from the second ring.

Note

The memory match function does not work with “OUT OF AREA” or “PRIVATE” calls; and it may not work with calls made from an office which uses multiple lines because the number does not always match the one you stored in this phone.

Caller ID Features

Page 62

Looking at the Caller ID list

The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered.

Viewing the Caller ID list

You can look through the Caller ID list to check the phone number and/or name of the calls received.

1 Turn Jog Dial.

Turn

The display shows the number of “NEW” (calls which you have not viewed) and “OLD” (calls which you have viewed) calls.

NEW O8 OLD 12 

2 Turn Jog Dial down to display

older data or up to display newer data.

Note

If a 21st call is received, the oldest data is automatically erased.

Tip

If there is a “NEW” data, the NEW CALL lamp of the base unit flashes.

Caller ID Features

NEW CALL lamp

Page 63

About the “*” mark

SMITH JOHN * 1-201-123-4567

“*” appears if there are more than two calls from the same phone number. The older data will be replaced by the new data, so the calls are counted as only one call.

Erasing data from the Caller ID list

Old data will be erased automatically when a 21st call comes in, but you can also manually erase unnecessary data one by one or erase the entire list.

To erase the phone number one by one

1 Display the phone number you want to erase

from the Caller ID list (see page 62).

2 Press Jog Dial.

3 Turn Jog Dial up to make “ERASE” flash and

press Jog Dial.

4 Turn Jog Dial up to make “YES” flash, then

press Jog Dial. You will hear a long confirmation beep and the

data is erased.

SMITH JOHN 1-201-123-4567

DIAL PGM ERASE 1-201-123-4567

ERASE NO YES 1-201-123-4567

Caller ID Features

continued

Caller ID Features

Page 64

Looking at the Caller ID list (continued)

ERASE NO YES ALL 1-201-123-4567

ALL ERASE NO YES 1-201-123-4567

To erase the entire list at once

1 Display any Caller ID data.

SMITH JOHN 1-201-123-4567

2 Press Jog Dial.

DIAL PGM ERASE 1-201-123-4567

3 Turn Jog Dial up to make “ERASE” flash and

press Jog Dial.

4 Turn Jog Dial up to make “ALL” flash, then

press Jog Dial.

5 Turn Jog Dial up to make “YES” flash, then

press Jog Dial. You will hear a long confirmation beep and the

entire list is erased.

Note

“ALL” appears only when all the data has become “OLD” data. If there is any “NEW” data, you cannot erase the entire list.

NEW OO OLD OO 

Caller ID Features

Page 65

Using the Caller ID list

By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory.

Calling back a number from the Caller ID list

1 Display the phone number you

want to call from the Caller ID

Turn Press

list (see page 62).

SMITH JOHN 1-201-123-4567

2 Confirm the number and press

Jog Dial.

DIAL PGM ERASE 1-201-123-4567

3 Press Jog Dial again.

The phone automatically dials the displayed number.

Notes

• If the number displayed in step 1 is not the one you should call back, you can change the number of digits of the phone number as described on page 67.

• If the phone is connected to a Private Branch Exchange (PBX), you may not be able to call back from the Caller ID list because an outside line access digit is necessary.

• When neither line is in use, line 1 is automatically connected in step 3. If you want to select the line manually, press (LINE 1) or (LINE 2) after step 1. You will then be connected to the line you have chosen.

continued

Caller ID Features

Page 66

Using the Caller ID list (continued)

SMITH JOH 12011234567

SMITH JOHN 1201123456

DIAL PGM ERASE 1-201-123-4567

SMITH JOHN 1-201-123-4567

Storing a number of the Caller ID list into the Phone Directory

1 Display the name and phone number you want

to store from the Caller ID list (see page 62).

2 Confirm the number and press Jog Dial.

3 Turn Jog Dial up to make “PGM” flash and

press Jog Dial. The cursor flashes at the end of the name. Enter or change the name, if necessary (see page

34).

4 Press Jog Dial.

The cursor flashes at the end of the phone number.

Enter or change the phone number, if necessary (see page 34).

5 Press Jog Dial again.

You will hear a long confirmation beep and the name and number are stored.

Notes

• Do not allow more than 20 seconds to elapse between each step of the

procedure.

• If the number displayed in step 1 is not the one you should store, you can

change the number of digits of the phone number as described on page 67.

• If the phone is connected to a Private Branch Exchange (PBX), you may need

to add an outside line access digit.

Caller ID Features

Page 67

To change the number of digits of the phone number

If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory.

1 While the phone number from the Caller ID list is displayed,

press (#) repeatedly until the phone number with the correct number of digits appears on the display.

Each time you press (#), the number of digits changes as follows.

When the home area code and the local area code do not match

SMITH JOHN 1-201-123-4567

SMITH JOHN 123-4567

When the home area code matches

SMITH JOHN 123-4567

SMITH JOHN 1-123-4567

SMITH JOHN 201-123-4567

SMITH JOHN 1-123-4567

SMITH JOHN 1-201-123-4567

SMITH JOHN 201-123-4567

Caller ID Features

continued

Caller ID Features

Page 68

Using the Caller ID list (continued)

When the local area code matches

SMITH JOHN 201-123-4567

SMITH JOHN 1-201-123-4567

SMITH JOHN 1-123-4567

SMITH JOHN 123-4567

2 Continue the operation to call or store the phone number

with the correct number of digits (pages 65 and 66).

Notes

• You need to adjust the number of digits each time you call back from the

Caller ID list as the changes to the Caller ID data is not stored in memory.

• You may not be able to change the number of digits depending on the Caller

ID data.

Caller ID Features

Page 69

Using “Caller ID with call waiting” service

This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service.

Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this service.

Even though you may have already subscribed to “Caller ID” and “call waiting” as two separate services, you need to request a subscription to “Caller ID with call waiting” as a single service.

This is a new service that combines the two services.

Even though you now have a “Caller ID with call waiting” compatible phone, unless you subscribe to the combined “Caller ID with call waiting” service, you will not be able to see the name and number of the second caller.

When a new call comes in while you are talking, you hear two short beeps. The caller’s name and/or phone number of the new call appears on the display for about 20 seconds.

To switch to another caller

1 To switch to the new caller,

press (FLASH/CALL WAITING). (If you’re at the base unit, press

(FLASH).)

2 To switch back to the first caller,

press (FLASH/CALL WAITING) (or (FLASH)) again.

Caller ID Features

Page 70

Additional Information

Mounting the base unit on a wall

AC power adaptor cord

Hang-up tab

Telephone line cord

1 Raise the hang-up tab. 2 Plug the telephone line cord(s)

to the L1/L1+L2, and/or L2, DATA jack(s) and the AC power adaptor to the DC IN 9V jack, and hook the cords.

3 Attach the wall bracket to the

center of the base unit. Align the f marks of the wall

bracket with those of the base unit.

4 Plug the telephone line cord(s)

to the telephone outlet(s), and hook the base unit to the wall plate.

5 Plug the AC power adaptor to

an AC outlet. Then raise the antenna so that it points towards the ceiling.

Wall plate

Wall bracket

Tip

To remove the wall bracket, press the lower tabs.

Additional Information70

AC outlet

4,5

Telephone line cord

AC power adaptor

Page 71

Carrying the handset by the belt clip

You can hang the handset on the belt by attaching the belt clip to the handset.

Attaching the belt clip

Press the belt clip to the handset. Make sure that the side tabs click and go into the holes on the sides of the handset.

Note

To prevent the handset from dropping, make sure that each tab is completely inserted.

Detaching the belt clip

While pressing the back of the belt clip, pull the sides one by one until the tabs come off from the holes.

Note

Remove the belt clip carefully to avoid breaking your fingernails.

Using the headset

You can talk on handset without using your hands by connecting Sony TL-HD1 headset (optional) to the I (HEADSET) jack on the handset.

Additional Information 71

Additional Information

Page 72

Notes on power sources

On battery pack

• Store the battery pack at a

temperature between 41°F (5°C) and 95°F (35°C) for best performance.

• If you do not use the handset for a

long period of time, remove the battery pack from the handset after charging for more than 12 hours, and base unit after charging for more than 24 hours when you have a spare battery. This maintains battery life.

On power failure

During a power interruption, you

cannot make or receive calls, and you cannot use the answering machine.

For the customers in the USA RECYCLING NICKEL-CADMIUM

BATTERIES

Nickel-Cadmium batteries are recyclable. You can help preserve our environment by returning your unwanted batteries to your nearest point for collection, recycling or proper disposal.

Note: In some areas the disposal of nickel-

cadmium batteries in household or business trash may be prohibited.

RBRC (Rechargeable Battery Recycling Corporation) advises you about spent battery collection by the following phone number.

Call toll free number: 1-800-822-8837 (United States and Canada only)

Caution: Do not handle damaged or leaking

nickel-cadmium batteries.

Additional Information72

Page 73

Maintenance

• Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet.

• If the charge terminals of the base unit and handset are soiled, wipe them with a soft cloth.

If you have any questions or problems concerning your phone, please consult your nearest Sony dealer.

Additional Information 73

Additional Information

Page 74

Troubleshooting

If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer.

Symptom

You hear five short error beeps when you press (LINE 1) or (LINE 2).

You hear no dial tone.

The phone does not connect at all, even though the number you dial is correct.

The phone does not redial correctly.

Making calls

You hear five short error beeps when you try to redial.

You cannot perform the redial operations (redialing, checking and erasing the phone number), and “CHANNEL SEARCHING...” appears on the display.

The handset does not ring.

The base unit does not ring.

Receiving calls

You hear interference during conversation.

Your conversation is muted and “CHANNEL SEARCHING...” appears on the display.

You hear a beep every three

During conversation

seconds and E and “BATTERY LOW” appear on the display.

Remedy

• Make sure you have set up the base unit correctly (page 10).

• Move the handset closer to the base unit.

• Make sure the telephone line cord is securely connected to the telephone outlet.

• Make sure the battery is fully charged (page 14).

• Make sure the dialing mode is set correctly (page 13).

• Make sure the last dialed number is really the one you want to dial.

• The number you last dialed exceeds 32 digits (including the tone and pause digits if used).

• The number you last dialed is erased.

• Move the handset closer to the base unit and perform the redial operations again.

• Make sure the ringer is turned on (page 38).

• The battery may be weak. Charge the battery for more than 12 hours (page 14).

• Make sure you have set up the base unit correctly (page 10).

• Move the handset closer to the base unit.

• Set the L1 or L2 RINGER LEVEL switch on the base unit to HIGH or LOW.

• Make sure the telephone line cord is securely connected to the telephone outlet.

• Move the handset closer to the base unit.

• Place the base unit away from noise sources (page 10).

• This is the out-of-range alarm. Move the handset closer to the base unit within one minute.

• The battery is weak. Charge the battery for more than 12 hours (page 14).

Additional Information

Page 75

Symptom

LINE 1 or 2 button flashes when not in use.

and 2

LINE 1

buttons

You hear five short error beeps and cannot store a number in the Phone Directory.

Phone Directory dialing is incorrect.

Phone Directory

The handset does not ring when you use the intercom from the base unit, and the base unit does not ring when you use the intercom from the handset.

Intercom

When pressing (INTERCOM), you hear a busy tone and cannot make an intercom call.

Message is not recorded.

No sound from the speaker of the base unit.

The caller’s message is

Answering machine

interrupted.

The clock is incorrect.

The phone does not accept your remote ID code (security code).

The line is disconnected when

outside phone

you call your phone from a

Operating from an

touch-tone phone.

Remedy

• Either the handset or the base unit is being used.

• Make sure you follow the procedure for storing the number correctly (pages 32).

• Make sure the number (including the tone and pause digits) does not exceed 32 digits.

• Store the correct number (pages 32).

• The battery may be weak. Charge the battery for more than 12 hours (page 14).

• Move the handset closer to the base unit.

• Place the base unit away from noise sources (page 10).

• Either the base unit or handset is being used to converse with an outside caller.

• The remaining recording time is less than 30 seconds or 99 messages were recorded. The answering machine becomes “Memory full” status and does not record messages. Erase messages (page 55).

• The message is less than two seconds. The answering machine does not record messages less than two seconds in length.

• Adjust the speaker volume (page 55).

• The caller’s message is too long.

• The caller’s voice is too low. The unit disconnects the line when it detects seven seconds of silence.

• There was a power interruption. Reset the time (page 47).

• Make sure you call from a touch-tone phone.

• Make sure the remote ID code (security code) is correct.

• Make sure you entered the remote ID code (security code) within two seconds after you‘ve entered (#).

• You entered wrong remote ID codes (security codes) three times.

Additional Information

continued

Additional Information

Page 76

Troubleshooting (continued)

Symptom

The caller’s name and/or phone number does not appear on the display.

The caller’s name and/or phone number does not appear on the display during call waiting.

You cannot dial the number

Caller ID

from the Caller ID list.

The memory match function does not work.

The CHARGE lamp does not light up when you place the handset to charge.

The battery duration is short.

The CHARGE lamp flashes.

Power source/battery

Remedy

• Make sure you have subscribed to Caller ID service.

• Caller ID service may not work when the phone is

connected to a Private Branch Exchange (PBX).

• The call is made through company which does not

offer Caller ID service. “OUT OF AREA” will appear on the display.

• The call was “blocked”. “PRIVATE” will appear on

the display.

• You have answered the call while “** RINGING **”

was displayed. Be sure to answer after the Caller ID data is displayed.

• Make sure you have subscribed to “Caller ID with call

waiting” service (page 69).

• Make sure nobody is talking with another phone on

the same telephone line.

• Make sure you entered your home area code correctly

(page 17).

• You may need to change the number of digits of the

phone number (page 67).

• This function may not work when the phone is

connected to a Private Branch Exchange (PBX).

• If the call is from an office which uses multiple lines,

the phone number may not match the number you put in the memory.

• If you have stored the phone number with an outside

line access digit in the Phone Directory because the phone is connected to a Private Branch Exchange (PBX), the phone number will not match the Caller ID data.

• Wipe the charge terminals of the base unit and the

handset with a soft cloth for better contact of the charge terminals.

• Make sure the handset is placed on the base unit

properly.

• The battery pack was charged less than 12 hours (due

to power failure, etc.).

• The usage life of the battery has expired and needs

replacement.

• Move the handset closer to the base unit.

• Make sure the battery is inserted in the handset.

• The battery may be completely discharged. Charge

the battery for more than 12 hours (page 14). It may require several times of charging to recover to its full capacity.

Additional Information

Page 77

Message counter

The message counter on the base unit shows the following information.

When the counter shows

Flashing number CL

A F

It means

Number of messages not yet played back. Flashes when the day and time is cleared or delayed due to a

power interruption, or when you connect the base unit to the AC outlet for the first time. Reset the time correctly (page 47).

The announcement only mode is selected (page 56). The recording area is full. Erase unnecesary messages (page 55).

Additional Information

Page 78

Specifications

General

Frequency band

902 - 928 MHz

Operating channel

30 channels

Dial signal

Tone, 10 PPS (pulse) selectable

Supplied accessories

See page 9.

Handset

Power source

Rechargeable battery pack BP-T23

Battery charging time

Approx. 12 hours

Battery life

Standby: Approx. 7 days Talk: Approx. 7 hours

Dimensions

Approx. 57 x 190 x 48 mm (w/h/d), antenna excluded (approx. 2 1⁄4 x 7 1⁄2 x 1 15⁄16 inches)

Antenna: Approx. 87 mm (approx. 3 1⁄2 inches)

Mass

Approx. 268 g (approx. 9.5 oz), battery included

Base unit

Power source

DC 9V from AC power adaptor AC-T131

Battery charging time

Approx. 24 hours

Dimensions

Approx. 185 x 70 x 225 mm (w/h/d), antenna excluded (approx. 7 3⁄ 8 x 2 7⁄8 x 8 7⁄8 inches)

Antenna: Approx. 150 mm (approx. 6 inches)

Mass

Approx. 656 g (approx. 1 lb 7 oz), wall bracket excluded

Answering machine

Maximum recording time

About 15 minutes, using incorporated IC

Greeting message

Up to 90 seconds per each

Incoming and Memo message

Up to 4 minutes per message

Design and specifications are subject to change without notice.

Additional Information78

Page 79

Index

Adjusting volume

handset volume 25, 29 speaker volume 55

Announcement only mode 56

Answering machine

playing back messages 54

setting up 47

turning on 52 Area code 17 Audible message alert 51

Battery pack

charging 14

duration 15 Belt clip 71

Call waiting service 29, 69 Caller ID 61

Caller ID list 62

calling back 65

memory match

function 61

storing in Phone

Directory 66 Caller ID with call

waiting 69 Conference 44 Connection 11 Control codes for remote

operations 60

Day and time stamp 47, 54 Dialing mode

choosing 13

switching to the tone

temporarily 25 Directory

Phone Directory 32

E, F

Erasing

Caller ID data 63

last phone number dialed 26

local area code 19 messages 55 Phone Directory 35

Greeting 48

Headset 24, 28 Hold 25, 29 Home area code 17

I, J, K

Identifying the parts 20 Intercom 40

Local area code 18 Location, base unit 10

Mailbox 52 Making calls 24 Memo 58 Memory match

function 61 Messages

pick up from an outside phone 60

playing 54

Mounting the base unit on a wall 70 Muting 30

Number of rings 50

Operating from an outside phone 59

OUT OF AREA 61

P, Q

Package contents 9 Phone Directory 32 Playing back 54 PRIVATE 61 Pulse dialing 13

Receiving calls 28 Recording

greeting 48

memo 58 Redialing 26 Remote ID code

(security code) 59 Ringer

L1/L2 RINGER LEVEL

switch 30

setting the ringer

type 37

turning on/off 38

Screening calls 57

turning on/off the

screening calls function

57 Setting up

answering machine 47

base unit 10

handset 14 Spare battery 16 Speakerphone 29 Stamping messages with

day and time 47, 54 Storing Caller ID data in

Phone Directory 66 Switching phones during a

call 39

T, U

Talking between the phones 40

Three-way conference 44 Toll saver 50 Tone dialing

dialing mode 13

switching to 25 Transferring a call 42 Troubleshooting 74

V, W, X, Y, Z

Volume

handset 25, 29

speaker 55

Additional Information

Page 80

For the customers in the USA

Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station.

Sony Corporation Printed in China

Sony SPP-A972 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of contents

Getting Started

Read this first

Checking the package contents

Setting up the base unit

Preparing the battery pack

Entering the area code

Identifying the parts

Basics

Making calls

Redialing

Making another call while talking

Receiving calls

Receiving a call while talking

Telephone Features

Phone Directory

Storing phone numbers and names

Changing a stored name and/or phone number

Erasing a memory location

Making calls from the Phone Directory

Setting the ringer type

Turning off the ringer of the handset

Switching the phones during a call

To switch from the base unit to the handset

To switch from the handset to the base unit

Talking between the phones (Intercom)

To talk from the handset to the base unit

To talk from the base unit to the handset

Receiving a call while using the intercom

Transferring a call

To transfer from the base unit to the handset

To transfer from the handset to the base unit

Having a conference call

Making another call while talking

Receiving a call while talking

Switching conference from the handset to the base unit

Switching conference from the base unit to the handset

To join on the base unit while the handset is talking on one line

To join on the handset while the base unit is talking on one line

To join three-way conference (four-way conference)

Answering Machine Features

Setting up the answering machine

Setting the time and day of the week

Recording the greeting

Setting the number of rings

Setting the audible message alert

Turning on the answering function

Playing back messages

Adjusting the speaker volume

Erasing messages

Selecting the Announcement Only Mode

Screening calls

Turning on/off the screening calls function

Recording a memo message

Operating from an outside phone

Setting the remote ID code (security code)

Picking up new messages

Caller ID Features

Understanding the Caller ID service

When you receive a call

Looking at the Caller ID list

Viewing the Caller ID list

Erasing data from the Caller ID list

Using the Caller ID list

Calling back a number from the Caller ID list

Storing a number of the Caller ID list into the Phone Directory

To change the number of digits of the phone number

Using “Caller ID with call waiting” service

Additional Information

Mounting the base unit on a wall

Carrying the handset by the belt clip

Notes on power sources

Maintenance

Troubleshooting

Specifications

Index