Sony SPP-A972 Service manual

SPP-A972

SERVICE MANUAL

SPECIFICATIONS

General

Frequency band

902 - 928 MHz

Operating channel

30 channels

Dial signal

Tone, 10 PPS (pulse) selectable

Supplied accessories

AC power adaptor (AC-T131) Telephone line cords (3) Wall bracket for base unit Rechargeable battery pack (BP-T23) Belt clip

Handset

Power source

Rechargeable battery pack BP-T23

Battery charging time

Approx. 12 hours

Battery life

Standby: Approx. 7 days Talk: Approx. 7 hours

Dimensions

Approx. 57 x 190 x 48 mm (w/h/d), antenna excluded (approx. 2

Antenna: Approx. 87 mm (approx. 3

Mass

Approx. 268 g (approx. 9.5 oz), battery included

⁄4 x 7 1⁄2 x 1 15⁄16 inches)

⁄2 inches)

US Model

Base unit

Power source

DC 9V from AC power adaptor AC-T131

Battery charging time

Approx. 24 hours

Dimensions

Approx. 185 x 70 x 225 mm (w/h/d), antenna excluded (approx. 7

Antenna: Approx. 150 mm (approx. 6 inches)

Mass

Approx. 656 g (approx. 1 lb 7 oz), wall bracket excluded

Answering machine

Maximum recording time

About 15 minutes, using incorporated IC

Greeting message

Up to 90 seconds per each

Incoming and Memo message

Up to 4 minutes per message

Design and specifications are subject to change without notice.

⁄ 8 x 2 7⁄8 x 8 7⁄8 inches)

2-LINE CORDLESS TELEPHONE WITH ANSWERING SYSTEM

1. GENERAL

Identifying the Parts ........................................................ 3

Setting Up the Base unit ................................................. 4

Preparing the Battery Pack ............................................. 5

Entering the Area code.................................................... 5

Making Calls ................................................................... 6

Receiving Calls ............................................................... 7

Telephone Features ......................................................... 8

Answering Machine Features ......................................... 12

Caller ID Features ........................................................... 15

2. DISASSEMBLY ......................................................... 18

3. ELECTRICAL ADJUSTMENTS

Base Unit ......................................................................... 21

Handset ............................................................................ 22

4. DIAGRAMS

4-1. Block Diagram – MAIN Section – ................................ 25

4-2. Block Diagram – DISPLAY/KEY SHIFT/

POWER SUPPLY Section – ........................................... 27

4-3. Block Diagram – HANDSET Section – ........................ 29

4-4. Note for Printed Wiring Boards and

Schematic Diagrams ....................................................... 31

4-5. Printed Wiring Board

– BASE MAIN Board (Component Side) – ................... 33

4-6. Printed Wiring Board

– BASE MAIN Board (Conductor Side) –................... 35

4-7. Schematic Diagram – BASE MAIN Board (1/3) –....... 37

4-8. Schematic Diagram – BASE MAIN Board (2/3) –....... 39

4-9. Schematic Diagram – BASE MAIN Board (3/3) –....... 41

4-10. Printed Wiring Board – BASE KEY Board – ............... 43

4-11. Schematic Diag ram – BASE KEY Board – .................. 44

4-12. Printed Wiring Board – HAND MAIN Board – .......... 45

4-13. Schematic Diagram – HAND MAIN Board – .............. 47

NOTE FOR REPLACEMENT OF THE EEPROM

The ID cord is written in the EEPROM. When replacing the EEPROM, U1011 on the B ASE MAIN board and U1006 on HAND MAIN board should be replaced together as a pair.

5. EXPLODED VIEWS................................................ 52

6. ELECTRICAL PARTS LIST ............................... 54

Notes on chip component replacement

• Never reuse a disconnected chip component.

• Notice that the minus side of a tantalum capacitor may be dam-

aged by heat.

Flexible Circuit Board Repairing

• Keep the temperature of the soldering iron around 270 ˚C dur-

ing repairing.

• Do not touch the soldering iron on the same conductor of the

circuit board (within 3 times).

• Be careful not to apply force on the conductor when soldering

or unsoldering.

SAFETY-RELATED COMPONENT WARNING!!

COMPONENTS IDENTIFIED BY MARK 0 OR DOTTED LINE WITH MARK 0 ON THE SCHEMATIC DIA GRAMS AND IN THE PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE THESE COMPONENTS WITH SONY PARTS WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS MANU AL OR IN SUPPLEMENTS PUBLISHED BY SONY.

– 2 –

Identifying the parts

Refer to the pages indicated in parentheses for details.

Base Unit

1 2

3 4 5 6 7 8

9 0 qa qs qd

qf qg

SECTION 1

GENERAL

qk ql w;

wa ws

wf wg wh

This section is extracted from instruction manual.

Getting Started

wl eawke;

1 Message counter (p. 54, 75)

Indicates the number of new messages recorded. “A” appears in the announcement only mode. “F” appears when there is no space to record messages.

2 REC/MEMO button (p. 48, 58)

Records a greeting or memo message.

3 ERASE button (p. 49, 55)

Erases the recorded greeting or messages.

4 SELECT button (p. 47) 5 TIME/SET button (p. 47, 59)

Press when setting the day and time, or to check the current time. Also used when setting the remote ID code (security code).

6 REPEAT/SLOW button (p. 54)

Press to repeat the current message or go back to the previous message. Keep the button pressed for slow playback of messages.

Getting Started

Identifying the parts (continued)

Handset

3 4 5 6

7 8 9

7 Battery compartment (p. 16) 8 SPARE BATTERY lamp (p. 16)

Lights while the spare battery is being charged.

9 CHARGE lamp (p. 14)

Lights while the battery is being charged.

0 HOLD button (p. 30)

Puts a call on hold.

qa MIC (microphone) (p. 48, 58) qs MUTING button (p. 30)

Mutes your voice during a conversation.

qd CONF (conference) button

(p. 44)

Lets you talk with two parties at the same time.

qf LINE buttons (1, 2) (p. 29)

Lets you receive a call.

qs qd qf

qg qh

qg OFF button (p. 29)

Allows you to disconnect the call.

qh Antenna (p. 11, 70) qj MENU button (p. 47) qk Speaker ql NEW CALL lamp (p. 62)

Flashes when there is a “NEW” data in the Caller ID list.

w; ANSWER ON/OFF button

(p. 52)

Turns the answering function on or off.

wa VOLUME +/– buttons (p. 55)

Adjusts the speaker volume.

ws DIAL MODE switch (p. 13)

Selects pulse or tone dialing.

wd SKIP/QUICK button (p. 54)

Press to skip to the next message. Keep the button pressed for quick playback of messages.

wf RINGER LEVEL switches

(L1, L2) (p. 30)

Adjusts the ringer volume.

wg FLASH button (p. 30)

Switches to a second call if you have “call waiting” service.

wh PLAY/STOP (MAILBOX 1, 2, 3)

buttons (p. 54)

Plays back the messages in each mailbox.

wj INTERCOM button (p. 40)

Lets you talk by using the base unit and handset.

wk Hook for AC power adaptor

cord (p. 11)

wl DC IN 9V jack (p. 11, 70) e; L1/L1+L2 jack (p. 11, 70) ea L2 jack (p. 12, 70) es DATA jack (p. 13)

qkqlqkqk

continued

Getting Started

1 Antenna 2 Speaker 3 Jog Dial (p. 17, 32, 62) 4 LINE buttons (1, 2) (p. 24, 28)

Lets you make or receive a call.

5 INTERCOM button (p. 40)

Lets you talk by using the base unit and handset.

6 HOLD button (p. 25)

Puts a call on hold.

7 Battery compartment (p. 14) 8 TONE button (p. 25)

Allows you to switch temporarily to tone dialing.

Getting Started

9 CONF (conference) button

(p. 44)

Lets you talk with two parties at the same time.

q; Display window (p. 24, 61) qa OFF button (p. 24)

Allows you to disconnect the call.

qs FLASH/CALL WAITING button

(p. 29, 69)

Switches to a second call if you have “call waiting” service, or lets you make a new call.

qd Dialing keys (p. 24) qf # button (p. 67)

Used to change the number of digits of the phone number in the Caller ID list.

– 3 –

qg REDIAL/PAUSE button

(p. 26, 33)

Redials the last number called/ inserts a pause in the dialing sequence.

qh PGM (program) button

(p. 17, 32)

Used to store numbers in Phone Directory.

qj Microphone qk I (HEADSET) jack (p. 24, 28, 71)

ql VOL (volume) switch (p. 25)

Adjusts the handset volume.

Getting Started

Step 2

Setting up the base unit

Do the following steps:

• Choose the best location

• Connect the base unit

• Choose the dialing mode

Choose the best location

Where you place the base unit affects the reception quality of the handset.

Away from television sets and other electronic equipment

Away from noise sources such as a window by a street with heavy traffic

Away from heat sources, such as radiators, airducts, and sunlight

Away from a microwave oven Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock

Connect the base unit

If you want to hang the base unit on the wall, see page 70.

To connect the base unit to a single outlet having two lines

Hook the cord.

To an AC outlet

To the telephone outlet

AC power adaptor

(supplied AC-T131)

Telephone line cord

(supplied)

To DC IN 9V

To L1/L1+L2

1 Connect the telephone line cord

to the L1/L1+L2 jack and to a telephone outlet.

Getting Started

DATA jack

Away from a personal

Near a central location and on a level surface

CAUTION: • Should you experience intermittent loss of audio during a conversation, try

moving closer to the base or move base unit away from other noise sources.

• The cordless telephone operates at a frequency that may cause interference to nearby TVs and VCRs; the base unit should not be placed near or on the top of a TV or VCR; and, if interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the

interference.

Getting Started

computer

Away from another cordless telephone

Step 2: Setting up the base unit (continued)

To connect the base unit to two separate outlets

Hook the cord.

Getting Started

To an AC outlet

To the telephone outlets

Line 1

Line 2

AC power adaptor

(supplied AC-T131)

Telephone line cord (supplied)

To DC IN 9V

To L1/L1+L2

To L2

1 Connect the telephone line

cords to the L1/L1+L2 and L2 jacks and to the telephone outlets.

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

DATA jack

2 Connect the AC power adaptor

to the DC IN 9V jack and to an AC outlet.

3 Raise the antenna. Make sure it

points towards the ceiling.

Notes

• Use only the supplied AC-T131 AC power adaptor. Do not use any other AC power adaptor.

• Connect the AC power adaptor to a continuous power supply.

• Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily.

Tips

• If your telephone outlet is not modular, contact your telephone service company for assistance.

• L1 is the first phone line connected to center pair of wires. L2 is the second phone line connected to outer pair of wires.

Connecting a computer or FAX

You can connect a computer or FAX, etc. to the DATA jack.

Notes

• L2 jack is used for receiving or sending computer or FAX data in addition to making or receiving calls. If a call comes in on L2 jack with the “call waiting” service while a computer or FAX connected to the DATA jack is receiving or sending data, that data may be effected. If you have data communication frequently, we recommend that you and your callers use L2 jack for data communication only.

• If you have only single outlet having one line, connect the telephone line cord to the L2 jack.

Polarity of the plug

–

Modular

To L1/L1+L2 and/or L2

Choose the dialing mode

For the telephone to work properly, select an appropriate dialing mode (tone or pulse).

Depending on your dialing system, set the DIAL MODE switch as follows:

If your dialing system is Set the switch to

Tone TONE Pulse PULSE

If you aren't sure of your dialing system

Make a trial call with the DIAL MODE switch set to TONE. If the call connects, leave the switch as is; otherwise, set to PULSE.

continued

Getting Started

SPP-A972

To DATA

Computer or FAX

DIAL MODE switch

Getting Started

– 4 –

Step 3

Preparing the battery pack

Charge the battery pack for more than 12 hours before you start using your phone.

Slide open the battery compartment lid of the handset.

Insert the battery pack (with contacts facing down) into the battery compartment.

Close the battery compartment lid.

Place the handset on the base unit.

You can place it with either side facing up.

The CHARGE lamp lights up when the handset is properly seated on the charge terminals of the base unit. Charge the battery pack for more than 12 hours so that the battery is fully charged. The CHARGE lamp remains lit even after charging is completed.

BP-T23

CHARGE lamp

Getting Started

Battery duration

A fully charged battery pack lasts for about:

• Approx. 7 hours when you use the handset continuously

• Approx. 7 days when the handset is in standby mode.

Notes

• The battery pack will gradually discharge over a long period of time, even when not in use.

• If you leave the battery pack in the handset without charging it, the battery pack will be completely discharged. It may require several times of charging to recover to its full capacity.

To obtain the best performance from the battery

Do not place the handset on the base unit after each call. The battery works best if the handset is returned to the base unit after two or three calls. However, do not leave the handset off the base unit for a long period of time as this will completely discharge the battery pack.

When to purchase a new battery pack

If the battery lasts only a few minutes even after 12 hours of charging, the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for a Sony BP-T23 rechargeable battery pack.

Note

Battery life may vary depending on usage condition and ambient temperature.

continued

Getting Started

Step 3: Preparing the battery pack (continued)

Handset spare battery usage

As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack.

1 Open the battery compartment

lid of the base unit.

2 Insert the battery pack (with

contacts facing down) into the battery compartment.

3 Close the battery compartment

lid. The SPARE BATTERY lamp

lights up. Charge the battery pack for more than 24 hours so that the battery is fully charged. The SPARE BATTERY lamp remains lit even after charging is completed.

BP-T23

SPARE BATTERY lamp

Getting Started

Step 4

Entering the area code

When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions.

This is also necessary because the phone must be able to select an area code to properly dial call from the Caller ID list.

Depending on your region, enter 3-digit area code as follows: Case 1.

If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter your home area code” below.

If you live in an area where calls from or to other local areas can also be made by 10-digit dialing (area code + number), you can register up to 5 local area codes with this telephone to take advantage of this system. See “To enter the local area code (For 10 digits phone number users)” on page 18.

Case 2. If 10-digit dialing (area code + number) is required for all local calls in your area, at first, enter “000” in your home area code. See “To enter your home area code” below. Then see “To enter the local area code (For 10 digits phone number users)” on page

18.

To enter your home area code

Press (PGM).

Turn Press

Turn Jog Dial up to make “AREA” flash.

DIRECTORY AREA RINGER

Press Jog Dial.

HOME LOCAL

Press Jog Dial again. “ENTER AREA CODE” appears on

the display.

continued

Getting Started

– 5 –

Step 4: Entering the area code (continued)

Enter three digits of your home area code using the dialing keys.

Press (PGM). You will hear a long confirmation beep.

Notes

• If the home area code is already entered, it appears on the display in step 4. To enter a different home area code, see “To change the home area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 6.

• To check the current home area code, perform steps 1 to 4. The home area code appears on the

display for about 20 seconds.

To change the home area code

Perform steps 1 to 4 on page 17. The current home area code appears on the display.

Turn Jog Dial down to erase the current home area code.

Enter a new home area code using the dialing keys.

Press (PGM). You will hear a long confirmation beep.

To enter the local area code (For 10 digits phone numbers users)

If a call matches one of the local area codes you entered, the phone number will be registered with 10 digits in the Caller ID list (area code + number). If a call does not match one of the local area codes you entered, the phone number will be registered with 11 digits in the Caller ID list (1 + area code + number). Some regions of the country allow you to have more than one local area code. (Up to five local area codes can be entered in this phone.)

Perform steps 1 to 3 on page 17.

Turn Jog Dial up to make ”LOCAL“ flash.

HOME LOCAL

4 Select the number (”#1“ to ”#5“) to enter the

local area code by turning Jog Dial.

5 Press Jog Dial.

”ENTER AREA CODE“ appears on the display.

6 Enter three digits of the local area code using the dialing

keys.

7 Press (PGM).

You will hear a long confirmation beep.

Notes

• If the local area code is already entered, it appears on the display in step 5. To enter a different local area code, see “To change the local area code” below.

• Do not allow more than 20 seconds to elapse between each step of the procedure.

Tips

• You may press Jog Dial instead of (PGM) in step 7.

• To check the current local area code, perform steps 1 to 5. The local area code

appears on the display for about 20 seconds.

To change the local area code

1 Perform steps 1 to 5 on pages 18 to 19.

The current local area code appears on the display.

2 Turn Jog Dial down to erase the current local area code. 3 Enter a new local area code using the dialing keys. 4 Press (PGM).

You will hear a long confirmation beep.

To erase the local area code

You can erase the local area code. Perform steps 1 and 2 above, then press (PGM).

The local area code will be erased, and you will hear a long confirmation beep.

Getting Started

Press Jog Dial.

Getting Started

Basics

Making calls

1 Pick up the handset from the 2 Press (LINE 1) or (LINE 2) to

I (HEADSET) jack

(HOLD)

(*TONE)

(REDIAL/PAUSE)

VOL switch

3 Dial the phone number. 4 When you’re done talking, press

Making calls when the headset is connected

When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset.

Precaution

Avoid listening your headset at so loud a volume that extended play might affect your hearing.

#1 #2 #3 #4 #5

base unit.

select the line. The corresponding line button

lights up. “TALK” appears on the display

and the display also shows the talk time in hours, minutes and seconds.

You will then hear a dial tone. The line button on the base unit

double flashes in succession. If “CHANNEL SEARCHING...”

appears on the display, move closer to the base unit.

(OFF) or replace the handset on the base unit.

The display and the LINE 1 or LINE 2 button go off.

Additional tasks

Adjust the handset volume

Put a call on hold

Switch to tone dialing temporarily

Notes

• When you increase the sound volume, in some cases the back ground noise may be increased as well. You should adjust the volume accordingly.

• If your conversation is muted and “CHANNEL SEARCHING...” appears on the display, move closer to the base unit; otherwise, the call will be disconnected after one minute.

Tips

• If you pick up another phone connected to the same phone line, the hold will be automatically released and you will be able to resume conversation on that phone.

• The LINE 1 or LINE 2 button on the handset double flashes in succession, when the base unit is used. If you press (LINE 1) or (LINE 2) whichever button is flashing, you can talk to the base unit and to the line connected.

If the battery becomes weak during a call

The handset will beep every three seconds five times and E and “BATTERY LOW” appears on the display. Finish your call and charge the battery pack.

For optimum performance, charge the battery for a full 12 hours.

Note that during the first 10 - 15 minutes of charging, the phone will be inactive, i.e., unable to make or receive a call.

After this initial 10 - 15 minutes, you may be able to use the phone, but the battery duration will be very short; thus it is recommended that you fully charge the battery before the next usage.

Do this

Set the VOL switch to H (high), M (middle) or L (low).

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (*TONE) after you’re connected. The line will remain in tone dialing until disconnected.

Getting Started

Basics

continued

Basics 25

– 6 –

Making calls (continued)

If you have a spare battery

You can replace the battery pack without disconnecting the call during a conversation. To replace the battery pack, perform the following procedure.

Press (HOLD) on the handset. The call is on hold and “HOLD” appears on the display.

Replace the battery pack.

Press (LINE 1) or (LINE 2) to resume the conversation.

Redialing

Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up.

Press (REDIAL/PAUSE) to redial the last number dialed.

Note

If the number exceeds 32 digits or if it is erased, five short error beeps will alert you that the number cannot be redialed.

To check the phone number before redialing

While the handset is not in use, press (REDIAL/PAUSE). The last number dialed is displayed for five seconds. To dial the number, press (LINE 1) or (LINE 2) while the number is

displayed.

Note

The number will not be displayed if the last number dialed exceeds 32 digits or if it is erased.

To erase the last phone number dialed

While the handset is not in use, press (REDIAL/PAUSE) twice within five seconds.

The number will be erased from the memory, and you will hear a long confirmation beep.

Making another call while talking

Example: Making a call on line 2 while talking on line 1

Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes

slowly.

Press (LINE 2).

Dial a phone number for the second party. Now you can talk to the second party on line 2.

To put on hold line 2 and resume the conversation on line 1, press (HOLD), and then (LINE 1).

To disconnect line 2 and resume the conversation on line 1, press (LINE 1).

Note

If you do not press (HOLD) in step 1, line 1 will be disconnected.

You can talk with two parties at the same time using both line 1 and line 2, see “Having a conference call” on page 44.

Basics

Receiving calls

1 When you hear the phone ring, press

(LINE 1) or (LINE 2) whichever button is flashing.

The corresponding line button lights up.

“TALK” appears on the display and

I (HEADSET) jack

(HOLD)

VOL switch

(FLASH/CALL WAITING)

Receiving calls when the headset is connected

When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset.

Precaution

Avoid listening your headset at so loud a volume that extended play might affect your hearing.

Basics

the display also shows the talk time in hours, minutes and seconds.

The line button on the base unit double flashes in succession.

2 When you’re done talking, press

(OFF) or replace the handset on the base unit.

The display and the LINE 1 or LINE 2 button go off.

Additional tasks

Adjust the handset volume

Put a call on hold

Switch to another call (“call waiting” service*)

Turn on/off the ringer of the handset

* You need to subscribe to the service from your telephone company.

Note

If another call comes in by “call waiting” service while conversing with an outside caller, you will hear two short beeps.

Tip

To inform you of an incoming call, the display shows “** RINGING **” when ringing.

If you have subscribed to the Caller ID service;

• the caller’s number and/or name appears on the display when you receive a call (see page 61) or when another call comes in by “call waiting” service.

• the ringer sound changes to a higher tone if the call matches the number stored in the Phone Directory (memory match function; see page 61).

Receiving calls through the speakerphone

When you hear the phone ring, press (LINE 1) or (LINE 2) whichever button is flashing.

The corresponding line button lights up. When you’re done talking, press (OFF). To obtain the best speakerphone

performance, see page 30.

Do this

Set the VOL switch to H (high), M (middle) or L (low).

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (FLASH/CALL WAITING). Press (FLASH/CALL WAITING) again to return to the first caller.

See “Turning off the ringer of the handset” on page 38.

(MUTING)

MUTING lamp

(HOLD)

(LINE 1)

(LINE 2)

(OFF)

Basics

(FLASH)

L1 and L2 RINGER LEVEL switches

continued

Basics

– 7 –

Receiving calls (continued)

Additional tasks

Adjust the speaker volume Adjust the ringer volume of

the base unit

Put a call on hold

Mute your voice

Switch to another call (“call waiting” service*)

* You need to subscribe to the service from your telephone company.

Note

Even when you set the L1 or L2 RINGER LEVEL switch on the base unit to OFF, the handset will ring when the ringer of the handset is turned on (see page 38).

Tips

• To inform you of an incoming call, the line button lights on and off according to the ring signal even when you set the L1 or L2 RINGER LEVEL switch on the base unit to OFF.

• If there is an incoming call while on the intercom, the base unit will ring at a low level even when the L1 or L2 RINGER LEVEL switch on the base unit is set to OFF.

Do this

See “Adjusting the speaker volume” on page 55. You can adjust the ringer volume of line 1 and 2

respectively. Set the L1 or L2 RINGER LEVEL switch on the base unit to HIGH, LOW or OFF.

Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation.

Press (MUTING) to disable the microphone. The MUTING lamp lights up. Press (MUTING) again to cancel.

Press (FLASH). Press (FLASH) again to return to the first caller.

To obtain the best speakerphone performance

• You may not be able to hear the other party’s voice in a noisy place. Therefore, use the speakerphone in a quiet room.

• Do not bring your hand or other object too close to the microphone or you will hear a shrill noise (“feedback”).

• When the speaker volume is loud, or the base unit has been placed close to a wall, you may find that the volume drops suddenly. This is due to a circuit in the telephone designed to protect against feedback. In such cases, lower the speaker volume slightly.

Receiving a call while talking

If another call comes in while talking on the other line, the corresponding line button will flash.

Example: Receiving a call on line 2 while talking on line 1

1 Press (HOLD) while talking.

The line 1 is put on hold and the LINE 1 button flashes slowly.

2 Press (LINE 2).

Now you can talk to another caller on line 2.

3 To put on hold line 2 and resume the conversation on line 1,

press (HOLD), and then (LINE 1).

To disconnect line 2 and resume the conversation on line 1, press (LINE 1).

Notes

• If you do not press (HOLD) in step 1, line 1 will be disconnected.

• If another call comes in while talking on the base unit, a beep will be heard

through the base unit and the corresponding line button on the base unit will flash.

• If another call comes in while talking on the handset, a ringer tone will be heard once through the handset and the corresponding line button on the handset will flash. At this time, the base unit will ring and the corresponding line button will flash normally.

You can talk with two parties at the same time using both line 1 and line 2, see “Having a conference call” on page 44.

Basics

Telephone Features

Phone Directory

You can dial a number by scrolling through the Phone Directory, in which up to 50 phone numbers can be stored.

Storing phone numbers and names

Example: to store “SONY” “123-4567”.

Turn Press

1 Press (PGM).

(Be sure not to press (LINE 1) and (LINE 2).)

DIRECTORY AREA RINGER

If “DIRECTORY” is not flashing, turn Jog Dial down to make it flash.

2 Press Jog Dial.

“ENTER NAME” appears.

Character table

Key Character

(1) 1 (2) A t B t C t 2 (3) D t E t F t 3 (4) G t H t I t 4 (5) J t K t L t 5 (6) M t N t O t 6 (7) P t Q t R t S t 7 (8) T t U t V t 8 (9) W t X t Y t Z t 9 (0) 0

(*) * (#) & t ’ t , t – t . t #

Telephone Features

(REDIAL/PAUSE)

3 Enter the name using the dialing keys.

You can enter up to 16 characters. Press a dialing key until the desired

character appears. (See the character table for details.)

Enter successive characters in the same way.

To enter two characters assigned to the same key, or to enter a “space”, turn Jog Dial up to move the cursor to the right.

Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), turn Jog Dial up to move the cursor, press (6) twice (N), and press (9) three times (Y).

SONY

4 Press (PGM).

“ENTER NUMBER” appears.

5 Enter the phone number.

You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit.

When the phone number of 17 digits or more has been entered, the phone number appears in two lines.

SONY 123456

1234567890123456 1

6 Press (PGM).

You will hear a long confirmation beep, and the name and the number are stored. The display goes off.

Notes

• If you intend to save a 51st phone number, you will hear five short error beeps and “MEMORY FULL” will be displayed. You cannot store the phone number. To store another phone number, erase one of the stored phone numbers (see page 35).

• Do not allow more than 20 seconds to elapse between each step of the procedure.

• The total number of phone numbers which can be stored into the Phone Directory varies according to the number of digits of each phone number. If all the phone numbers consist of up to 16 digits, you can store up to 50 phone numbers. However, as the Phone Directory uses two-phone number memory to store one phone number of 17 digits or more, the total number of phone numbers which can be stored in the Phone Directory decreases two by two every time you store a phone number of 17 digits or more.

Tips

• If you have entered a wrong name or number in step 3 or 5, turn Jog Dial down to erase it. Then enter the correct name or number.

• You may press Jog Dial instead of (PGM) in steps 4 and 6.

To store a number to be dialed via Private Branch Exchange (PBX)

Before entering a phone number in step 5 above, do as follows:

1 Enter the outside line access digit (e.g., 9). 2 Press (REDIAL/PAUSE).

Basics 31

continued

Telephone Features

– 8 –

Phone Directory (continued)

DIAL EDIT ERASE 1234567

Changing a stored name and/or phone number

Display the name and phone number you want to change by doing steps 1 and 2 in “Making calls from the Phone Directory” on page 35.

SONY 1234567

Erasing a memory location

Display the name and phone number you want to erase by doing steps 1 and 2 in “Making calls from the Phone Directory”.

Press Jog Dial.

SONY 1234567

Press Jog Dial.

Turn Jog Dial up to make “EDIT” flash and press Jog Dial.

The cursor flashes at the last character of the name.

Turn Jog Dial down to erase the characters and enter the new name.

If you want to change only the number, skip this step.

Press Jog Dial. The cursor flashes at the last digit of the phone

number.

Turn Jog Dial down to erase the number and enter the new number.

If you don’t want to change the number, skip this step.

Press Jog Dial. You will hear a long confirmation beep and the

name and/or the number is changed.

Tip

When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the all digits are displayed in two lines after about two seconds.

Telephone Features

DIAL EDIT ERASE 1234567

SON

1234567

SMITH 123456

Turn Jog Dial up to make “ERASE” flash and press Jog Dial.

Turn Jog Dial up to make “YES” flash, then press Jog Dial. You hear a long confirmation beep and the memory location is erased.

ERASE NO YES 1234567

Making calls from the Phone Directory

Press Jog Dial.

Turn Press

(LINE 2)

(LINE 1)

“DIRECTORY” appears on the display.

Display the name and phone number you want to call.

To search in alphabetical order: Turn Jog Dial up or down.

To search by entering the initial character: Press the dialing key of the

desired character, then turn Jog Dial.

SONY 1234567

Press Jog Dial.

DIAL EDIT ERASE 1234567

Press Jog Dial again. The phone number will be

dialed.

Telephone Features

continued

Telephone Features

Phone Directory (continued)

Tips

• You may press (LINE 1) or (LINE 2) to make a call instead of doing steps 3 and 4.

• When you press Jog Dial in step 4, the vacant line is automatically connected. When neither line is in use, line 1 is connected.

About the search order

The names appear in the following order when you turn Jog Dial up or down.

• Alphabetical order: ABC...XYZ y symbols y * y # y 0 - 9

• Initial character: To search for “SONY” for example, press (7) and

then turn Jog Dial to search through the names starting with P, Q, R, S or 7.

Setting the ringer type

You can select a ringer type of the handset from four type.

Press (PGM).

Turn Press

Turn Jog Dial up to make “RINGER” flash.

DIRECTORY AREA RINGER

Press Jog Dial.

LINE1 LINE2

Turn Jog Dial to choose the line you want to set the ringer type.

Press Jog Dial. The current ringer type appears.

RINGER 1 SELECTED

Press one of the dialing keys ((1) to (4)) to select a ringer type.

You will hear the corresponding ringer tone.

Press (OFF).

Telephone Features

– 9 –

continued

Telephone Features

Setting the ringer type (continued)

Switching the phones during a call

Turning off the ringer of the handset

Perform steps 1 to 5 on page 37.

Press (0). You will hear a confirmation beep.

Press (OFF).

When “RINGER” is set to “RINGER OFF”

The handset won’t ring. You can still make calls, and also receive calls if another telephone connected to the same line rings to inform you on incoming calls.

To turn the ringer on again

Follow the instructions described in “Setting the ringer type” on page 37.

Telephone Features

RINGER OFF SELECTED

You can easily switch between the handset and speakerphone on the base unit without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2.

To switch from the base unit to the handset

Example: While talking on line 1:

1 Press (HOLD) on the base unit.

The call is on hold and “HOLD” appears on the display of the handset and the LINE 1 button flashes slowly.

2 Press (LINE 1) on the handset.

The LINE 1 button on the handset lights up and the LINE 1 button on the base unit double flashes in

(LINE 1)

succession. You can continue talking to the

caller through the handset.

To switch from the handset to the base unit

Example: While talking on line 1:

1 Press (HOLD) on the handset.

The call is on hold and “HOLD” appears on the display of the handset and the LINE 1 button flashes slowly.

2 Press (LINE 1) on the base unit.

(LINE 1)

Tip

While talking through the speakerphone on the base unit (or handset), if you press (LINE 1) or (LINE 2) which is flashing on the handset (or base unit), you can talk to the base unit (or handset) and to the line connected.

The LINE 1 button on the base unit lights up and the LINE 1 button on the handset double flashes in succession.

You can continue talking to the caller through the speakerphone.

Telephone Features

Talking between the phones (Intercom)

You can converse using the base unit and the handset. You can start the intercom from either phone.

To talk from the handset to the base unit

Press (INTERCOM) on the handset. After the base unit rings twice, you

will be connected automatically. When a person at the base unit

answers, you can talk with each other. “INTERCOM” appears on the display

of the handset and the INTERCOM lamp on the base unit lights up.

When you are done talking or if no one answers the phone

Press (OFF) on the handset.

To talk from the base unit to the handset

Press (INTERCOM) on the base unit. The base unit and handset ring and

“** PAGING **” appears on the display of the handset.

When a person at the handset presses (INTERCOM), you can talk with each other.

“INTERCOM” appears on the display of the handset and the INTERCOM lamp on the base unit lights up.

When you are done talking or if no one answers the phone

Press (OFF) on the base unit.

(OFF)

INTERCOM lamp

Note

While conversing with an outside caller via the base unit or handset, you cannot make an intercom call. If you press (INTERCOM), you will hear a busy tone.

Tips

• You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

• You can receive an intercom call on the base unit even when the L1 or L2 RINGER LEVEL switch on the base unit is set to OFF. The base unit will ring at a low level.

Receiving a call while using the intercom

When a call comes in, “** RINGING **” appears on the display of the handset and only the base unit rings at a low level.

The LINE 1 or LINE 2 button flashes. Press (LINE 1) or (LINE 2) whichever is flashing, then you can answer

the call.

Telephone Features

– 10 –

Telephone Features

Transferring a call

You can transfer a call between the handset and base unit without disconnecting the call.

To transfer from the base unit to the handset

Press (INTERCOM) to page the handset.

The call is put on hold on the base unit and the handset rings.

“** PAGING **” appears on

(OFF)

INTERCOM lamp

(LINE 2)

(LINE 1)

Tips

• You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

• If you have accidentally pressed (HOLD) in step 1, just press (INTERCOM) and you will get the same result as by pressing (INTERCOM) only.

the display of the handset.

Press (INTERCOM) on the handset.

“INTERCOM” appears on the display of the handset and the INTERCOM lamp on the base unit lights up.

You can talk between the base unit and the handset.

Press (LINE 1) or (LINE 2) which is flashing on the handset to talk to the caller with the handset.

“TALK” appears on the display of the handset.

If no one answers the phone

Press (OFF) on the base unit.

To transfer from the handset to the base unit

Press (INTERCOM) to page the base unit.

The call is put on hold on the handset.

After the base unit rings twice, you will be connected

(OFF)

(LINE 1)

(LINE 2)

INTERCOM lamp

Tip

You can receive an intercom call on the base unit even when the L1 or L2 RINGER LEVEL switch on the base unit is set to OFF. The base unit will ring at a low level.

automatically. When a person at the base unit

answers, you can talk with each other.

“INTERCOM” appears on the display of the handset and the INTERCOM lamp on the base unit lights up.

Press (LINE 1) or (LINE 2) which is flashing on the base unit to talk to the caller with the base unit.

The corresponding line button of the base unit lights up.

If no one answers the phone

Press (OFF) on the handset.

Telephone Features

Having a conference call

You can talk on two lines at the same time and you can also talk on one line, the handset and the base unit at the same time.

Making another call while talking

You can talk with two parties at the same time using both line 1 and line 2. (Three-way conference)

1 Press (HOLD) while talking on

one line. The line in use is put on hold.

2 Press (LINE 1) or (LINE 2),

whichever is not used.

(LINE 2) (LINE 1)

(HOLD)

(LINE 1)

(CONF)

(LINE 2)

(OFF)

3 Dial a phone number for the

second party.

4 Press (CONF) (conference) after

the second party is connected. “CONFERENCE” appears on

the display. Now you can talk to both

parties.

Receiving a call while talking

If another call comes in while talking, the LINE 1 or LINE 2 button on which another call is coming will flash.

Press (HOLD). The line in use is put on hold.

Press (LINE 1) or (LINE 2), on which another call is coming.

Press (CONF) (conference). Now you can talk to both parties. (Three-way conference)

Note

If you do not press (HOLD) in step 1, the first line will be disconnected.

To disconnect the lines during a three-way conference

To disconnect both lines at the same time, press (OFF).

To disconnect line 1 and talk on line 2 only:

Press (LINE 2).

To disconnect line 2 and talk on line 1 only:

Press (LINE 1).

To put the lines on hold during a three-way conference

Press (HOLD). Both lines are put on hold.

To resume the conversations on both lines:

Press (CONF).

To resume the conversation only on one line:

Press (LINE 1) or (LINE 2), for the line you want. (The other line is kept on hold.)

Tip

During a three-way conference, you cannot use “call waiting” service even if you press (FLASH/CALL WAITING) or (FLASH).

Telephone Features

– 11 –

continued

Telephone Features

Having a conference call (continued)

Answering Machine Features

Setting up the answering machine

Switching conference from the handset to the base unit

Press (HOLD) on the handset to put both lines on hold. The LINE 1 and LINE 2 buttons on the handset and the base

unit flash.

Press (CONF) on the base unit to resume the conversation.

Switching conference from the base unit to the handset

Press (HOLD) on the base unit to put both lines on hold. The LINE 1 and LINE 2 buttons on the base unit and the

handset flash.

Press (CONF) on the handset to resume the conversation.

To join on the base unit while the handset is talking on one line

Press the double flashing (LINE 1) or (LINE 2) on the base unit. Now you can talk to the handset and to the line connected.

To join on the handset while the base unit is talking on one line

Press the double flashing (LINE 1) or (LINE 2) on the handset. Now you can talk to the base unit and to the line connected.

To join three-way conference (four-way conference)

Press (LINE 1) or (LINE 2).

Telephone Features

Setting the time and day of the week

1 Press (MENU) repeatedly until

you hear “Set day and time”. ”- -” blinks on the display.

2 Press (SELECT) repeatedly to

select the day of the week.

3 Press (TIME/SET).

The day is set and the hour is announced.

4 Press (SELECT) repeatedly to

select the hour.

5 Press (TIME/SET).

The hour is set and the minute is announced.

6 Press (SELECT) repeatedly to

select the minute.

7 Press (TIME/SET).

The day and time you just entered is announced and the clock restarts.

8 Press (PLAY/STOP) to exit the

menu setup mode. You will hear a long confirmation beep.

Notes

• Press and hold (SELECT) to increase the minute setting by 10.

• The time and day are preset to Monday, 12:00 AM.

•“CL” flashes when the day and time is cleared or delayed due to a power

interruption, or when you connect the base unit to the AC outlet for the first time.

Answering Machine Features

continued

Setting up the answering machine (continued)

Tip

All the mailbox buttons ((MAILBOX 1), (MAILBOX 2) and (MAILBOX 3)) work as the (PLAY/STOP) button; press any of the three in this case.

To hear the current time

Press (TIME/SET). The current time setting is announced.

Recording the greeting

You can record your own greeting for the “normal” and “announcement only” modes (see page 56).

1 Press (MENU) repeatedly until

“Set out-going message” is announced.

“- -” blinks on the display.

(ERASE)

MIC

Notes

• If you do not record your own greeting, the prerecorded greeting will be assigned automatically (see page 49).

• If your greeting is less than two seconds, the greeting is not recorded. The prerecorded greeting will be assigned automatically.

• If a call comes in during recording, recording stops automatically.

• If 90 seconds have passed or memory becomes full in step 3, recording stops

automatically.

•“Memory full” is announced if no recording space is available when you press (REC/MEMO). Erase unnecessary messages (see page 55).

Tip

To record a greeting for the “announcement only” mode, select the announcement only mode first (see page 56), then follow the instructions above. Otherwise, the normal greeting will be recorded.

Answering Machine Features

2 Press (REC/MEMO).

“Now recording” is announced and a long beep sounds.

3 Speak into the base unit

microphone (MIC). The display starts counting. You can record up to 90 seconds.

4 To stop recording, press

(PLAY/STOP). Your greeting replays automatically.

To check the greeting

Press (MENU) repeatedly until “Set out-going message” is announced. Then press (PLAY/STOP) to play back the greeting.

To change the greeting

Record a new greeting by following the instructions on the previous page. The new greeting replaces the old one.

To erase the greeting

1 Press (MENU) repeatedly until “Set out-going message” is

announced.

2 Press (ERASE).

Notes

• You can also erase the greeting during playback.

• If you have erased your own greeting, the prerecorded greeting will be

assigned automatically.

Prerecorded greetings

Normal mode: “Hello, I’m unable to answer your call

Announcement only mode: “Hello, I’m unable to answer your call

right now. Please leave your name, number and message after the tone.”

right now. Please call again. Thank you.”

Answering Machine Features

continued

– 12 –

Setting up the answering machine (continued)

Setting the number of rings

You can select the number of times the phone rings before it answers to take a message. There are four modes: 2, 4, 6, and Toll Saver.

Press (MENU) repeatedly until you hear “Set number of rings”. “- -” blinks on the display.

Press (SELECT) repeatedly to select a ring duration (2, 4, 6, or Toll Saver). To answer after 2 rings, select “2”. To answer after 4 rings, select “4”. To answer after 6 rings, select “6”. Select “Toll Saver” to answer after 2 rings when there are new messages, and 4 rings where there are no new messages.

Press (TIME/SET). The ring duration setting is announced.

Press (PLAY/STOP) to exit the menu setup mode.

Setting the audible message alert

You have the option of having a beep to tell you if you have received any new incoming messages.

(VOLUME)

Press (MENU) repeatedly until you hear “Set audible message alert”.

“- -” blinks on the display.

Press (SELECT) to set the audible message alert on or off.

Press (TIME/SET). The setting is announced.

Press (PLAY/STOP) to exit the menu setup mode.

Answering Machine Features

Notes

• When the number of rings is set to “Toll Saver”, the phone answers after 2 rings if new messages are recorded. If no new message are recorded, it answers after 4 rings. When you hear 3 rings, you will know that there are no new messages. You can save the toll for the call when you pick up messages from an outside phone.

• The number of rings is preset to 4 rings.

Answering Machine Features

Setting up the answering machine (continued)

Turning on the answering function

Press (ANSWER ON/OFF) on the base unit.

The ANSWER ON/OFF button lights up.

Mailbox usage

This phone offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business.

When a caller calls

The caller can choose one of the two ways to leave a message:

• If calling from a touch-tone phone, the caller select a mailbox by pressing (*)(1) (MAILBOX 1), (*)(2) (MAILBOX 2) or (*)(3) (MAILBOX 3) while the caller hears the greeting. The greeting stops and a beep will sound, then the caller can start recording a message.

• Wait until the greeting finishes, then start recording a message. When the caller does not select a mailbox, the message is automatically recorded to MAILBOX 1.

Notes

• If four minutes have passed while recording the incoming message, the line will be disconnected automatically.

• If the message is shorter than two seconds, it will not be recorded.

To turn off the answering function

Press (ANSWER ON/OFF) on the base unit. The ANSWER ON/OFF button goes off.

Notes

• When the audible message alert is turned on, you will hear a beep every 10 seconds if there are any new messages.

• To stop the beep, press any button related to the answering machine function or (VOLUME)(+)/(

• The audible message alert is preset to off.

Note

The answering function is preset to on.

Tip

The answering machine will automatically answer a call after 10 rings, even if the answering function is off and announces “Please enter your security code” to prompt the caller to turn on the answering function.

Answering Machine Features

When the memory is full

The total recording time of this answering machine is approximately 15 minutes (including the greeting, messages, and memo).

When the remaining recording time becomes less than 30 seconds, “F” flashes on the display and the answering machine goes into the memory full status.

In this status, the answering machine will not answer a call until after 10 rings even if the answering function is on.

To avoid this, erase unnecessary messages (see page 55). You can also erase the messages from an outside phone (see page 60).

continued

Answering Machine Features

– 13 –

Answering Machine Features

Playing back messages

If there are new messages, the display flashes the number of new messages.

You will hear beeps if the audible message alert setting is on (see page 51).

(REPEAT/SLOW)

Message counter

(SKIP/QUICK)

Additional tasks when playing back messages

Stop playback

Repeat the current message Skip the current message Go back to the previous message

Play back slowly

Play back quickly

Notes

• If a call comes in, the playback will stop.

• A time and day stamp is announced after each message.

Tips

• If there are no new messages, all the previously reviewed messages are played back.

• The messages are saved even after a power failure.

Answering Machine Features

Do this

Press a mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)).

Press (REPEAT/SLOW) during playback. Press (SKIP/QUICK). Press (REPEAT/SLOW) within the first two

seconds of the current message playback. Press and hold (REPEAT/SLOW) during

playback. Release (REPEAT/SLOW) to return to normal.

Press and hold (SKIP/QUICK) during playback. Release (SKIP/QUICK) to return to normal.

If the MAILBOX lamp flashes, press the mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)) to play back new messages in the selected mailbox.

Adjusting the speaker volume

To adjust the speaker volume, press (VOLUME)(+) or (

Notes

• When you have reached the minimum or maximum volume level, you will hear three short beeps.

• You cannot adjust the speaker volume while the phone is ringing.

Tip

There are 8 steps for the volume level (1 to 8). The volume level is preset to 5.

Erasing messages

1 Press and hold (ERASE) for

more than two seconds.

2 Press a button for the mailbox

you want to erase ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)).

You will hear a long confirmation beep and all “old” messages in the selected mailbox are erased.

To erase individual messages

Press (ERASE) while playing back the message that you want to erase.

Note

The display shows the total number of “new” (i.e. unreviewed) messages. Therefore, the display is reset to “0” when you have played back all new messages, whether they have been erased or not. Be sure to erase unnecessary messages before the memory becomes full.

Answering Machine Features

Selecting the Announcement Only Mode

You can set the answering machine to play the greeting without recording incoming messages (announcement only mode). You might want to select this mode when, for example, you expect to be away for a while and you cannot pick up messages.

1 Press (MENU) repeatedly until

you hear “Set announce only”.

2 Press (SELECT) to set the

announcement only mode on or off.

3 Press (TIME/SET).

The setting is announced.

4 Press (PLAY/STOP) to exit the

menu setup mode. The display shows “A” when the answering machine is set to the announcement only mode.

Notes

• To activate announcement only mode, you have to turn on the answering machine.

• The announcement only mode is preset to off.

Screening calls

You can screen calls by leaving the answering machine on while you are at home. When a call is answered, you can hear the message being recorded through the base unit. You can decide either to continue recording or to answer the call. Alternatively, you may select to mute the message (see “Turning on/ off the screening calls function” below). The message will be recorded, but to hear it you will need to play back the message (see page 54).

To answer the call

Press (LINE 1) or (LINE 2) whichever button lights up on the base unit. You can also answer the call by pressing (LINE 1) or (LINE 2) which is flashing on the handset.

Notes

• Press (VOLUME)(+) or (-) to volume is set at its minimum level, you will not be able to hear incoming calls.

• The answering machine will stop automatically when the handset or a parallel phone is picked up. If the answering machine does not stop, press either (PLAY/STOP) on the base unit, or (*)(0) on the handset or parallel phone. The recording will remain as a new message.

Turning on/off the screening calls function

The screening calls function is preset to on at the factory.

adjust the speaker volume. If the speaker

1 Press (MENU) repeatedly until

you hear “Set call screening”.

2 Press (SELECT) to set the

screening calls function on or off.

3 Press (TIME/SET).

The setting is announced.

4 Press (PLAY/STOP) to exit the

menu setup mode.

Answering Machine Features

– 14 –

Answering Machine Features

Recording a memo message

Operating from an outside phone

You can leave messages for other users of the unit.

Press (REC/MEMO).

Press a mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)) to which you want to leave the message.

“Now recording” is announced and counting starts.

Speak into the base unit microphone (MIC) to record

MIC

Notes

• If the memory becomes full, the answering machine will stop recording.

•“Memory full” is announced if no recording space is available when you

press (REC/MEMO).

• If your message is shorter than two seconds, the recording will be canceled.

• The display flashes “99” if you record a memo for more than 99 seconds.

• If a call comes in during recording, the recording will be stopped.

Answering Machine Features

your message. A memo can be up to four

minutes in length.

Press (PLAY/STOP) to stop recording.

The message number on the display increases by one.

Setting the remote ID code (security code)

To operate the answering machine from a touch-tone phone while you are away from home, you need to set the remote ID code (security code).

Press (MENU) repeatedly until you hear “Set security code”.

Press (SELECT) to change the remote ID code (security code) setting.

Press (TIME/SET) to confirm your choice. The new remote ID code (security code) is announced.

Press (PLAY/STOP) to exit the menu setup mode.

Note

Press and hold (SELECT) to increase the remote ID code (security code) by 10.

Tip

The remote ID code (security code) is preset to 19.

Answering Machine Features

continued

Operating from an outside phone (continued)

Picking up new messages

1 Call your telephone number from a touch-tone phone. 2 When you hear the greeting, press (#) and enter your remote ID code

(security code). You will hear a confirmation beep. The number of new messages will be announced.

3 Press the keys in the “Table of control codes” below for the desired

operation command.

4 When you are finished, disconnect the line.

Notes

• Do not let two seconds elapse between each digit of the remote ID code (security code) and the control code.

• If you did not turn on the answering machine, your phone answers automatically after 10 rings.

• If the message recording memory runs out, the answering machine turns off automatically. “Memory full. Please enter your security code” is announced.

• If you enter wrong remote ID code (security code) three times, the line will disconnect.

• If no keys are pressed within 20 seconds, the line will disconnect.

Tips

• Press (*)(0) on the touch-tone keypad or (PLAY/STOP) on the base unit to disconnect the line.

• Cut off the Remote Control Card and carry it with you to see how to operate from an outside phone.

Table of control codes

Play back messages in MAILBOX 1 Play back messages in MAILBOX 2 Play back messages in MAILBOX 3 Repeat/skip backward

Get help

Stop operation Skip forward Record greeting Check greeting Record a memo Erase individual messages Turn answering machine on/off

Answering Machine Features

Key

Notes

(#)(1)

Plays back from the first new message.

(#)(2)

Plays back from the first new message.

(#)(3)

Plays back from the first new message.

(#)(4)

Press during playback to repeat a message. To skip backward, press within two seconds after the current message starts.

(*)(5)

Press to access simple voice menu. Press again to access advanced voice menu.

(#)(5)

Stops every function

(#)(6)

Press during playback to skip forward.

(*)(7)

“Now recording” is announced.

(#)(7)

Review your greeting

(*)(8)

Select the mailbox by entering “1”, “2” or “3”.

(#)(9)

Press during playback

(#)(0)

Turns the system on/off. “Answer machine on” or “Answer machine off” is announced.

Caller ID Features

Understanding the Caller ID service

Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company.

To use this feature, be sure to enter your home area code (see page 17).

When you receive a call

The phone number appears on the display with the date and time as shown in the following example.

If your Caller ID service includes the caller name service, the caller’s name also appears on the display (up to 15 letters).

Caller’s name Caller’s phone number The date and time received The line which received the Caller ID data

When you answer the call, the Caller ID display changes to the “TALK” display.

Notes

• The caller’s phone number and/or name will not appear in the following cases:

- “OUT OF AREA”: when the call is made through a telephone company which does not offer Caller ID service (including international calls).

- “PRIVATE”: when the call is “blocked.” For privacy reasons, many states allow callers the option to prevent his or her telephone data from being displayed on the other party’s Caller ID display.

• If the call is from an office which uses multiple lines, the displayed phone number may not match the number you use to call the extension.

Tips

• Even if the ringer of the handset is set to “RINGER OFF”, you can receive Caller ID data.

• If a call comes in on both line 1 and 2 simultaneously, the display will show the data on line 1 and 2 alternately.

About the memory match function

If you receive a call from a phone number which is stored in the Phone Directory (see page 32), the ringer sound will change to a higher tone from the second ring.

Note

The memory match function does not work with “OUT OF AREA” or “PRIVATE” calls; and it may not work with calls made from an office which uses multiple lines because the number does not always match the one you stored in this phone.

SMITH JOHN 1-201-123-4567

Caller ID Features

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Sony SPP-A972 Service manual

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