Sony SNC-CH140 Quick User Guide

4-174-237-18 (1)

Network Camera

User’s Guide

Software Version 1.7

Before operating the unit, please read this manual thoroughly and retain it for future reference.

SNC-CH135/CH140/CH180/CH240/CH280 SNC-DH140/DH140T/DH180/DH240/DH240T/DH280

Table of Contents

Overview

Features .................................................................. 4

How to Use This User’s Guide .............................. 5

System Requirements ............................................ 6

Controlling Alarm out 1, 2 ...............................28

Controlling the Day/Night function ..................28

Playing an audio file stored in the camera ........28

Switching Transmission Mode ............................28

Using the System Utility ......................................29

SNC viewer .......................................................29

SNC Desktop viewer ........................................31

Administrating the Camera

Preparation

Assigning the IP Address to the Camera ............ 7

Assigning an IP address using SNC toolbox ..... 7

When using Windows XP Service Pack 2 or

later ................................................................... 9

When using Windows Vista ............................. 11

When using Windows 7 ................................... 13

Accessing the Camera Using the Web

Browser ................................................................. 16

Basic Configuration by the Administrator ....... 18

Operating the Camera

Administrator and User ...................................... 19

Logging in to System ........................................... 20

Logging in as a user ......................................... 20

About Viewers .................................................. 20

Configuration of Main Viewer ........................... 21

Main menu ....................................................... 21

Control panel section ....................................... 21

Monitor image .................................................. 23

Plug-in free viewer ........................................... 24

Using Solid PTZ function ................................ 24

Controlling via the control panel (Operation

common to Area zoom mode and Vector

dragging mode) .............................................. 25

Panning and tilting by clicking the monitor image

(Area zoom mode only) ................................. 25

Panning, tilting and zooming by specifying the

area (Area zoom mode only) .......................... 25

Panning and tilting by dragging the screen

(Vector dragging mode only) ......................... 26

Moving the camera to a preset position

(Common operations in Area zoom and Vector

dragging modes) ............................................. 26

Using pan/tilt/zoom operations with the displayed

control bar (PTZ Control bar only) ................ 26

Controlling the Camera on a Full Image .......... 26

Using the Trigger Button ..................................... 27

Sending a monitor image via e-mail ................ 27

Sending a monitor image to an FTP server ...... 27

Recording a camera image as a still image ...... 27

Basic Operations of the Administrator Menu ...33

How to set up the Administrator menu .............33

Configuration of the Administrator menu ........34

Configuring the System — System Menu ..........35

System Tab ........................................................35

Date & time Tab ................................................36

Superimpose Tab ..............................................37

Installation Tab .................................................38

Initialize Tab .....................................................39

System log Tab .................................................40

Access log Tab ..................................................41

Setting the Camera Image and Audio

— Camera Menu ..................................................41

Common Tab ....................................................41

Focus tab — Adjusting the Focus

(SNC-CH240/CH135/CH140 only) ...............42

Focus/Zoom tab — Adjusting the focus/zoom

(SNC-CH180/CH280/DH140/DH180/DH240/

DH280 only) ...................................................42

Picture Tab ........................................................43

Privacy masking tab ..........................................44

Day/Night Tab ..................................................45

Video codec Tab ...............................................46

Streaming Tab ...................................................50

Configuring the Network — Network Menu .....51

Network Tab .....................................................51

Wireless Tab — Setting of wireless connection

(SNC-CH240/CH135/CH140/CH180/CH280

only) ................................................................52

QoS Tab ............................................................55

Dynamic IP address notification Tab

— Notifying the IP Address ...........................57

Setting the SSL function — SSL Menu ..............59

Common tab .....................................................59

CA certificate tab — Adding the CA certificate for

client authentication ........................................61

How to install the CA certificate ......................62

To remove an installed CA certificate ..............63

Using the 802.1X Authentication Function

— 802.1X Menu ....................................................64

System configuration of 802.1X network ........64

Common Tab — Basic setting of 802.1X

authentication function ...................................65

Table of Contents

Client certificate Tab ........................................ 66

CA certificate Tab ............................................ 67

Setting the 802.1X authentication function

— Example of Windows Server 2003 ............ 67

Setting the User — User Menu ........................... 70

Setting the Security — Security Menu .............. 71

Saving the Camera Position and Action

— Preset position Menu ...................................... 72

Position Tab — Saving pan/tilt/zoom

position ........................................................... 72

Preset tour Tab — Setting a position tour ........ 73

Sending an Image via E-mail — e-Mail (SMTP)

Menu ..................................................................... 75

Common Tab — Setting the e-Mail (SMTP)

Function .......................................................... 75

Alarm sending Tab — Setting the e-mail sending

mode when detecting the alarm ...................... 76

Periodical sending Tab — Setting the periodical

e-mail sending mode ......................................77

Sending Images to FTP Server — FTP client

Menu ..................................................................... 78

Common Tab — Setting the FTP client

function .......................................................... 78

Alarm sending Tab — Setting the FTP client

action when detecting the alarm ..................... 79

Periodical sending Tab — Setting the periodical

FTP client activity .......................................... 80

Recording Images in Memory — Image memory

Menu ..................................................................... 81

Common Tab — Setting the image memory

function .......................................................... 82

Alarm recording Tab — Setting the Image

memory function when detecting the

alarm ............................................................... 83

Periodical recording Tab — Setting the periodical

recording mode ............................................... 84

Folder structure of image memory ...................85

Downloading Images from the Camera

— FTP server Menu ............................................86

Setting the Edge Storage — Edge Storage

Menu ..................................................................... 86

Folder structure of Edge Storage ...................... 88

Setting the Alarm Output — Alarm output

Menu ..................................................................... 88

Alarm out 1, 2 Tab ............................................ 88

Outputting Audio Linked to Alarm Detection

— Voice alert Menu ............................................. 89

Voice alert 1, 2, 3 Tab ....................................... 89

Setting the Operations from the Viewer

— Trigger Menu ..................................................90

Setting the Schedule — Schedule Menu ............ 92

Setting the Alarm Buffer — Alarm buffer

Menu ..................................................................... 93

Setting the Sensor input/Camera tampering detection/Motion detection/Audio detection

— Event detection Menu .....................................93

Sensor input tab — Set the sensor input ...........93

Camera tampering detection tab — Set the camera

tampering detection ........................................93

Motion detection tab — Set the motion/VMF

detection ..........................................................94

What are VMF functions ..................................94

Setting items for motion detection ....................95

VMF settings .....................................................96

Audio detection tab — Set the audio

detection ........................................................100

Configuring the Viewer — Viewer Menu ........101

Layout tab .......................................................101

HTML output tab ............................................104

Others

Using the SNC toolbox .......................................105

Starting SNC toolbox ......................................105

How to use SNC toolbox ................................105

Registering in My device ................................107

Changing the Device list display method .......108

Setting SNC toolbox options ..........................109

Using Privacy Masking — Masking a Camera

Image ............................................................110

Using the Custom Homepage — Setting the

customized homepage ...................................111

Using the Firmware Upgrade ..........................112

Using the Schedule Task .................................113

Configuring the device setting ........................114

Device restart and initialization ......................116

Using the SNC audio upload tool — Transmitting

Audio to Camera ................................................117

Installing the SNC audio upload tool ..............117

Connecting the Camera to the Computer ........117

Using the SNC audio upload tool ...................118

Using the SNC video player — Playing a Video/

Audio File Recorded with the Camera .............122

Installing the SNC video player ......................122

Using the SNC video player ...........................123

Using the SNMP .................................................124

1. Inquiry Commands .....................................124

2. Setting Commands ......................................124

Glossary ..............................................................125

Index ....................................................................128

Table of Contents

Overview

Features

• High-quality Full HD (1080P) real-time monitoring, up to 30 fps. (SNC-CH240/DH240/CH280/DH280)

• High-quality HD (720P) live images from camera can be monitored at a maximum frame rate of 30 fps.

• High quality real-time streaming, up to image size 1920 × 1440. (SNC-CH240/DH240/CH280/DH280)

• Live images can be streamed in high-quality with maximum SXGA (1280 × 1024) image size.

• Exmor CMOS sensor enables high-quality images for streaming.

• View-DR and Visibility Enhancer enable clearer images for streaming in the high contrast environment.

• XDNR enables clearer images for streaming in the low lightness environment.

• Three video compression modes (video codecs) JPEG/MPEG4/H.264 are supported.

• Single codec mode and dual codec mode are available.

• Easy Focus enables easier focus adjustment when it is installed.

• Easy Zoom function enables remote adjustment of view angle after installation. (SNC-CH180/CH280/ DH140/DH180/DH240/DH280)

• IR illuminator enables monitoring 0 lux lighting condition up to 20 meters. (SNC-CH180/DH180/ CH280/DH280 only)

• Inserting the optional wireless card SNCA-CFW5* enables wireless transmission of camera images. (SNC-CH240/CH135/CH140/CH180/CH280**)

• Insert the SNCA-CFW5* into the slot and attach the optional wireless LAN antenna SNCA-AN1* to the camera to extend the communicable distance by wireless LAN. (SNC-CH135/CH140/CH240)

• An optional CF memory card allows you to save images. (SNC-CH240/CH135/CH140/CH180/ CH280**)

• “Edge Storage” for recording of video or audio signal based on alarm detection (such as network block), and same protocol real-time image streaming. (SNC-CH240/CH135/CH140/CH180/CH280**)

• Motion detection, camera tampering detection and audio detection functions.

• High-performance Echo Canceler purely eliminates acoustic echo propagated from a loudspeaker to a microphone of the camera.

• Ambient noise filter reduces noise for clear sound streaming.

• Dynamic Range Compressor for optimal audio streaming.

• Up to 10 users can view images from one camera at the same time.

• Date/time can be superimposed on the image.

• PoE (Power over Ethernet) compliant.

* SNCA-CFW5 and SNCA-AN1 are not available in

some countries and areas. For details, contact your authorized Sony dealer.

** Not available for SNC-CH180/CH280 when

Features

NOTICE TO USERS

© 2009 Sony Corporation. All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written approval from Sony Corporation.

SONY CORPORATION PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein may also be governed by the terms of a separate user license agreement.

How to Use This User’s Guide

This User’s Guide explains how to operate the Network Camera from a computer. The User’s Guide is designed to be read on the computer display. This section gives tips on making the most of the User’s Guide-read it before you operate the camera.

Jumping to a related page

When you read the User’s Guide on the computer display, you can click on a sentence to jump to a related page.

Software display examples

Note that the displays shown in the User’s Guide are explanatory examples. Some displays may be different from the ones that appear in actual use. The illustrations of the camera and menu display in the User’s Guide show the SNC-CH140, SNC-DH140 or SNC-DH180, SNC-DH280 as an example.

Printing the User’s Guide

Depending on your system, certain displays or illustrations in the User’s Guide, when printed out, may differ from those that appear on your screen.

Overview

• “IPELA” and are trademarks of Sony Corporation.

• is trademark of Sony Corporation.

• “Exmor” and are trademarks of Sony Corporation.

• Microsoft, Windows, Internet Explorer and Microsoft DirectX are registered trademarks of Microsoft Corporation in the United States and/or other countries.

• Java is a trademark of Sun Microsystems, Inc. in the United States and other countries.

• Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

• Adobe, Adobe Reader and Adobe Flash are trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• CompactFlash and CF are trademarks of SanDisk Corporation, registered in the United States and other countries.

All other company and product names are trademarks or registered trademarks of the respective companies or their respective makers.

Installation Manual (printed matter)

The supplied Installation Manual describes the names and functions of parts and controls of the Network Camera, connection examples, and how to set up the camera. Be sure to read the Installation Manual before hand.

About model name

SNC-DH240T and SNC-DH140T are indicated as SNC-DH240 and SNC-DH140 respectively in this manual, due to the similarities of the functions.

How to Use This User’s Guide

Overview

System Requirements

The following computer environment is necessary for the computer to display images and the controls of the camera. (Aug. 2012)

Common

Microsoft Windows XP, Windows Vista (32bit version only), Windows 7 (32-bit version, 64-bit version) Authorized editions:

Windows XP: Professional Windows Vista: Ultimate, Business Windows 7: Ultimate, Professional

Microsoft DirectX 9.0c or higher

Web Browser

Windows Internet Explorer Ver. 6.0, Ver. 7.0, Ver. 8.0, Ver. 9 .0 Firefox Ver.3.5 (Plug-in free viewer only) Safari Ver.4.0 (Plug-in free viewer only) Google Chrome Ver.4.0 (Plug-in free viewer only)

SNC-CH135/CH140/CH180/DH140/DH180

CPU

Intel Core 2 Duo, 2 GHz or higher

Memory

1 GB or more

Display

1600 × 1200 pixels or higher

SNC-CH240/DH240/CH280/DH280

CPU

Intel Core 2 Duo, 2.33 GHz or higher

Memory

2 GB or more

Display

1600 × 1200 pixels or higher (2560 × 1600 pixels or higher is recommended)

System Requirements

Preparation

The Preparation section explains what the administrator has to prepare for monitoring images after installation and connection of the camera.

Assigning the IP

Click the Setup icon of SNC toolbox. The “File Download” dialog opens.

When you are using Windows XP Service Pack 2 or later, Windows Vista or Windows 7, a message regarding the active contents may appear. For details, see “Installing software” in “When using Windows XP Service Pack 2 or later” on page 9, “Installing software” in “When using Windows Vista” on page 11 or “Installing software” in “When using Windows 7” on page 13.

Preparation

Address to the Camera

To connect the camera to a network, you need to assign a new IP address to the camera when you install it for the first time.

Before starting, connect the camera, referring to “Connecting the Camera to a Local Network” in the supplied Installation Manual. Consult the administrator of the network about the assigned IP address.

Notes

• SNC toolbox may not operate correctly if you use a personal firewall or antivirus software in your computer. In this case, disable the software.

• If you are using Windows XP Service Pack 2 or later, Windows Vista or Windows 7, disable the Windows Firewall function. Otherwise SNC toolbox will not operate correctly. For the setting, see “Configuring Windows Firewall” in “When using Windows XP Service Pack 2 or later” on page 10, “Configuring Windows Firewall” in “When using Windows Vista” on page 12 or “Configuring Windows Firewall” in “When using Windows 7” on page 14.

Click File Open.

Note

If you click Save on the “File Download” dialog, you will not be able to perform set up correctly. Delete the downloaded file, and click the Setup icon again.

Install SNC toolbox on your computer using the wizard. If the Software License Agreement is displayed, read it carefully and click Accept to continue with the installation.

Start SNC toolbox.

When you are using Windows Vista, the message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click “Allow”.

Click Search. SNC toolbox detects the network cameras connected to the local network and lists them.

Assigning an IP address using SNC toolbox

Insert the CD-ROM in your CD-ROM drive. A cover page appears automatically in your Web browser. If it does not appear automatically in the Web browser, double-click the index.htm file on the CD-ROM.

When you are using Windows Vista, the “Auto play” pop-up may appear. For details, see “Installing software” in “When using Windows Vista” on page 11.

Tip

The factory setting of the camera network is DHCP mode for both LAN and Wireless LAN.

Assigning the IP Address to the Camera

Preparation

Select a camera you want to assign an IP address from the list and click Network. The account settings screen is displayed.

Register the name and password of the administrator and click OK. The factory settings for both items are “admin”. The Network Setting screen is displayed.

Set the DNS server address.

To obtain the DNS server addresses automatically: Select Obtain DNS server address automatically.

To specify the DNS server addresses manually:

Select Use the following DNS server address, and type the Primary DNS server address and Secondary DNS server address in the relevant boxes.

Set the HTTP port No. Normally, select 80 for the HTTP port No. To use another port number, type a port number between 1024 and 65535 in the text box.

Note

When using a port number other than 80, check with the network administrator first.

Confirm that all items are correctly set, then click OK. If “Setting OK” is displayed, the IP address is correctly assigned.

Set the IP address.

To obtain the IP address automatically from a DHCP server:

Select Obtain an IP address automatically. The IP address, Subnet mask and Default gateway are assigned automatically.

Note

When you select Obtain an IP address automatically, make sure that the DHCP server is

operating on the network.

When setting is finished, to access the camera directly, double-click the device name in the list.

The viewer screen of the network camera is displayed on the Web browser.

Display sample

To specify the IP address manually:

Select Use the following IP address, and type the IP address, Subnet mask and Default gateway in the relevant boxes.

Assigning the IP Address to the Camera

Note

If the IP address is not set correctly, the viewer does not appear after step 13. In that case, try to set the IP address again.

When using Windows XP Service Pack 2 or later

If the message “Internet Explorer – Security Warning” appears, click Run.

Program name

Installing software

A warning message regarding the active contents may appear when you install software such as SNC toolbox from CD-ROM. In this case, operate as follows:

Example: In case of SNC toolbox

If message “Internet Explorer” appears, click Yes .

If the message “File Download – Security Warning” appears, click Run.

Preparation

The software installation starts.

Installing ActiveX Control

During installation of ActiveX Control, the “Information Bar” or “Security Warning” may appear. In this case, operate as follows:

If the message “Information Bar” appears, click OK.

If the information bar appears, click on the bar and select Install ActiveX Control….

Program name

Note

If you select Save in the “File Download – Security Warning” dialog, you will not be able to perform the installation correctly. Delete the downloaded file, and click the Setup icon again.

If “ Internet Explorer – Security Warning” appears, click Install.

Program name

The installation of ActiveX Control starts. When installation is completed, the main viewer or the Motion detection menu appears.

Assigning the IP Address to the Camera

Preparation

Configuring Windows Firewall

SNC toolbox or SNC audio upload tool may not operate correctly depending on the configuration of Windows Firewall. (No cameras are shown in the list even if they are detected.) In this case, confirm the Windows Firewall configuration as follows:

Example: In case of SNC toolbox

Select Control Panel from the Start menu of Windows.

Select Security Center of the working field.

Select Off in the Windows Firewall dialog.

Click Add Program….

In the Add Program dialog, select SNC toolbox and click OK.

The camera will be displayed in the list. If you want to keep Windows Firewall On, continue with the following steps.

Select the Exceptions tab.

SNC toolbox is added to the Programs and Services list.

Click OK.

Assigning the IP Address to the Camera

When the above procedure is completed, the camera connected in the local network are displayed in SNC toolbox.

When using Windows Vista

Installing software

A warning message regarding the active contents may appear when you install software such as SNC toolbox from the CD-ROM. In this case, operate as follows:

Example: In case of SNC toolbox

If the message “File Download – Security Warning” appears, click Run.

Program name

If the pop-up “AutoPlay” appears when a CD-ROM is inserted into the CD-ROM drive, click Install or run program.

Program name

Note

If you click Open folder to view files, the Web browser will not open automatically. In this case, double-click the “index.htm” file in the CD-ROM.

Preparation

Note

If you select Save in the “File Download – Security Warning” dialog, you will not be able to perform installation correctly. Delete the downloaded file, and click the Setup icon again.

If the message “Internet Explorer – Security Warning” appears, click Run.

Program name

If the message “Internet Explorer” appears, click Yes .

If the message “User Account Control – An unidentified program wants access to your computer” appears, click Allow.

The software installation starts.

Starting the software

When you start software such as SNC toolbox, the message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click Allow.

Installing ActiveX Control

During installation of ActiveX Control, the information bar or “Security Warning” may appear. In this case, operate as follows:

Assigning the IP Address to the Camera

Preparation

If the message “Information Bar” appears, click Close.

If the information bar appears, click on the bar and select Install ActiveX Control….

If the message “User Account Control – Windows needs your permission to continue” appears, click Continue.

If “Internet Explorer – Security Warning” appears, click Install.

Program name

Click OK to complete the setting.

Restart Internet Explorer when the above procedure is completed and access the camera.

Note

The model on sale in China does not support the SSL function.

Configuring Windows Firewall

Example: In the case of SNC toolbox

Select Control Panel from the Start menu of Windows.

Click Windows Firewall.

Select Turn Windows Firewall on or off. “User Account Control – Windows needs your permission to continue” may appear. In this case, click Continue.

Select Off in the General tab.

The installation of ActiveX Control starts. When installation is completed, the main viewer or the Motion detection menu appears.

When accessing with Windows Vista in SSL communications

ActiveX control may not function properly. In such a case, change the Internet Explorer settings.

Click Tool(T), Internet Option(O).

Select Security Tab.

Select Trusted sites in Security settings.

Click on Sites(S).

Enter the address of the camera in Add this Web site to the zone. Be sure to add the protocol

(https://).

The cameras will be displayed in the list. If you want to keep Windows Firewall On, continue with the following steps.

Select the Exceptions tab.

Click Add Program….

Assigning the IP Address to the Camera

If the Add Program dialog appears, select SNC toolbox and click OK.

When using Windows 7

Installing software

A warning message regarding the active contents may appear when you install software such as SNC toolbox from the CD-ROM. In this case, operate as follows:

Example: In case of SNC toolbox

SNC toolbox is added to the Program or port list.

Click OK.

If the pop-up “AutoPlay” appears when a CD-ROM is inserted into the CD-ROM drive, click Install or run program from your media.

Note

If you click Open folder to view files, the Web browser will not open automatically. In this case, double-click the “index.htm” file in the CD-ROM.

Preparation

When the above procedure is completed, the cameras connected in the local network are displayed in SNC toolbox.

If the message “Internet Explorer” appears, click Ye s .

If the message “File Download - Security Warning” appears, click Run.

Assigning the IP Address to the Camera

Preparation

Note

If you select Save in the “File Download - Security Warning” dialog, you will not be able to perform installation correctly. Delete the downloaded file, and click the Setup icon again.

If the message “User Account Control - Do you want to allow the following program from an unknown publisher to make changes to this computer?” appears, click Allow.

Note

The model on sale in China does not support the SSL function.

Configuring Windows Firewall

SNC toolbox may not operate correctly depending on the configuration of Windows Firewall. (No cameras are shown in the list even if they are detected.) In this case, confirm the Windows Firewall configuration as follows:

Example: In the case of SNC toolbox

To turn Windows Firewall off

Select Control Panel from the Start menu of Windows.

Click Windows Firewall.

Select Turn Windows Firewall on or off.

The software installation starts.

Installing ActiveX Control

During installation of ActiveX Control, the information bar or “Security Warning” may appear. In this case, operate as follows:

If the information bar appears, click on the bar and select

Install This Add-on for All Users on This

Computer....

If the message “User Account Control - Do you want to allow the following program to make changes to this computer?” appears, click Allow.

The installation of ActiveX Control starts. When installation is completed, the main viewer or the Motion detection menu appears.

Select Disable Windows Firewall.

When accessing with Windows 7 in SSL communications

ActiveX control may not function properly. In such a case, change the Internet Explorer settings. For details, refer to “When accessing with Windows Vista in SSL communications” (page 12).

Assigning the IP Address to the Camera

The cameras will be displayed in the list.

To turn Windows Firewall on

Select Control Panel from the Start menu of Windows.

Click Windows Firewall.

Select Allow a program or feature through Windows Firewall.

Add program.

When the above procedure is completed, the cameras connected in the local network are displayed in SNC toolbox.

Preparation

Select Allow another program....

Assigning the IP Address to the Camera

Accessing the Camera Using the Web Browser

After the IP address has been assigned to the camera, check that you can actually access the camera using the Web browser installed on your computer. Use Internet Explorer as a Web browser.

The viewer window is displayed (in SSL communication).

Preparation

Start the Web browser on the computer and type the IP address of the camera in the URL address bar.

The viewer window is displayed.

Display sample

Note

When accessing the camera, images will not be displayed in the following conditions.

• When the maximum number of viewers exceeds 10 However, if the e-Mail (SMTP) function or the FTP client function is set to On, the maximum number of viewers will be 3.

• The bit rate including new requests exceeds 16Mbps

Using the SSL function

Note

The model on sale in China does not support the SSL function.

When Internet Explorer 6 is used

“Security Alert” dialog may appear according to the status of the certificate. In this case, click Ye s to continue.

When Internet Explorer 7, Internet Explorer 8 or Internet Explorer 9 is used

When you enter the camera IP address, “Certificate Error” may appear according to the status of the certificate set on the camera. In this case, click Continue to this website (not recommended). to continue. The welcome page appears (in SSL communication).

When “Allow HTTP connection for some clients” (page 59) is checked

To use HTTP and SSL connections separately to access, enter the following in the address box of the browser.

For HTTP connection

For SSL connection

Accessing the Camera Using the Web Browser

When the viewer of the camera is displayed for the first time

“Security Warning” is displayed. When you click Ye s, ActiveX control is installed and the viewer is displayed.

Notes

• If Automatic configuration is enabled in the Local

Area Network (LAN) settings of Internet Explorer, the image may not be displayed. In that case, disable Automatic configuration and set the proxy server manually. For the setting of the proxy server, consult your network administrator.

• When you install ActiveX Control, you should be logged in to the computer as Administrator.

• If you are using Windows XP Service Pack 2 or later, Windows Vista or Windows 7, the information bar or “Security Warning” may appear. For details, see “Installing ActiveX Control” in “When using Windows XP Service Pack 2 or later” on page 9, “Installing ActiveX Control” in “When using Windows Vista” on page 11 or “Installing ActiveX Control” in “When using Windows 7” on page 14.

When using antivirus software, etc., on the computer

• When you use antivirus software, security software, personal firewall or pop-up blocker on your computer, the camera performance may be reduced, for example, the frame rate for displaying the image may be lower.

• The Web page displayed when you log in to the camera uses JavaScript. The display of the Web page may be affected if you use antivirus software or other software described above on your computer.

Preparation

Tip

The software is optimized for Internet Explorer using medium font.

To display the viewer correctly

To operate the viewer correctly, set the security level of Internet Explorer to Medium or lower, as follows:

Select Tools from the menu bar for Internet Explorer, then select Internet Options and click the Security tab.

Click the Internet icon (when using the camera via the Internet), or Local intranet icon (when using the camera via a local network).

Set the slider to Medium or lower. (If the slider is not displayed, click Default Level.)

Accessing the Camera Using the Web Browser

Preparation

Basic Configuration by the Administrator

You can monitor the camera image by logging in with the initial conditions set for this network camera. You can also set various functions according to the installing position, network conditions or purpose of the camera. We recommend you configure the following items before monitoring images from the camera.

Setting contents Setting menu

Set the format of the image sent from the camera. Video codec Tab (page 46)

Select the White Balance mode according to the installation position. White balance (page 44)

Select the brightness of the image sent from the camera. Exposure (page 43)

Select the quality of the image sent from the camera. Video codec Tab (page 46)

Select the view size of the image. View size (page 21)

Select whether the audio from the external microphone is sent or not. Audio codec (page 41)

Synchronize the date and time of the camera with those of the computer. Date & time Tab (page 36)

Make the setting for sending the monitor image attached to an e-mail. e-Mail (SMTP) Menu (page 75)

Set the user access right for the camera. User Menu (page 70)

Set a place to be watched beforehand. Preset position Menu (page 72)

Prepare a panorama image. To create a full image (page 26)

Brightness (page 44)

Basic Configuration by the Administrator

Operating the Camera

Administrator and User

This network camera identifies those who log in as the

This section explains how to monitor the image from the camera using your Web browser (Internet Explorer).

Administrator or User. The Administrator can use all the functions of this network camera, including camera settings. The User

The functions of the camera should be set by the Administrator. For the setting of the camera, see “Administrating the Camera” on page 33.

can use the functions for monitoring the image and audio from the camera, and control the camera. The Viewer mode setting is used to restrict the user’s access rights. There are five types of users.

Each type of user can use the corresponding functions below.

User

Function Administrator

Monitor a live image z zzzzz

View the date and time z zzzzz

Control the frame rate (JPEG mode only) zz––––

Control the image view size z zzzz –

Save a still image and movie in the computer z zzzz –

Send an image file to the FTP server zz––––

Send an image attached to an e-mail zz––––

Record an image in the memory zz––––

Control the alarm output of the I/O port on the camera zz––––

Switch the Day/Night function mode zz––––

Play an audio file (Voice alert) zz––––

Switch the TCP/UDP transmission mode (Available in MPEG4/H.264 mode only)

Call the preset position z zzz ––

Perform the pan/tilt/zoom operation zzz–––

Receive audio z zzzzz

Select the codec mode z zzzz –

Control the setting menu z –––––

z Usable function

zz––––

Full Pan/Tilt Preset

position

Light View

– Not usable function

Operating the Camera

The access rights of the administrator and the user can be set in “Setting the User — User Menu” of the Administrator menu on page 70.

Administrator and User

Plug-in free viewer

Logging in to System

Logging in as a user

Start the Web browser on your computer and type the IP address of the camera you want to monitor.

The viewer is displayed.

Operating the Camera

Display sample:

This viewer allows the user to select from three image display methods: JPEG, JPEG/Flash or ActiveX viewer. JPEG method: JPEG images will be displayed in sequence. JPEG/Flash method: JPEG images will be displayed in sequence. Adobe Flash is required to display the image. ActiveX viewer method: The image can be viewed when the image display is set to JPEG, MPEG4 or H.264.

Notes

• If Automatic configuration is enabled in the Local

Area Network (LAN) Settings of Internet Explorer, the camera image may not be displayed. In that case, disable Automatic configuration and set the proxy server manually. For the setting of the proxy server, consult your network administrator.

• When you install ActiveX Control, you should be logged in to the computer as the Administrator.

Tip

Every page of this software is optimized for Internet Explorer in Medium font.

Three types of viewer are available: ActiveX viewer, Plug-in free viewer and custom homepage. By default, ActiveX viewer is displayed. To switch the viewer, make changes to the Viewer menu (page 101).

Note

If the main viewer does not start correctly, the security level of the Internet Explorer may be set to higher than Medium. See “To display the viewer correctly” on page 17 and check the security level.

About Viewers

You can use the following viewers.

ActiveX viewer

This viewer can monitor the camera image in any of the JPEG, MPEG4 and H.264 video codecs. You must install this viewer when you access the main viewer for the first time.

When you display the main viewer of the camera for the first time

When you access the network camera using ActiveX viewer for the first time, the Security Warning appears. Click Ye s and install ActiveX Control. You can use all the functions of the viewer with ActiveX Control.

Logging in to System

Configuration of Main Viewer

This section explains the functions of the parts and controls of the main viewer. For a detailed explanation on each part or control, see the specified pages.

Control panel section

You can drag the panels to the monitor screen and configure them. To return to the operation panel, drag the panel and configure the operation panel. Click the to hide the detail setting menu or click it again to show the menu.

Main viewer using ActiveX viewer

Main menu

Control panel section

Monitor image section

Main menu

ActiveX

Displays the ActiveX viewer.

Plug-in free

Displays the Plug-in free viewer.

Tool

You can download system utility from here. (page 29) This operation is only available when you are logged in as administrator.

Setup

Click to display the Administrator menu. (page 33) You can operate this function only when logging in as the administrator.

Information panel

Check the date and time here.

Operating the Camera

View panel

You can change the screen mode, size of the image, image codec mode and frame rate. Also, still images and movies can be saved (movie saving can also be stopped) from here. Microphone and audio output levels can be adjusted.

Screen Mode

Select Window or Full Screen.

View size

Selects the view size to be displayed. Click View size list box to select the view size. Select x1 to display images set in Image size of the Camera menu. (page 47) Select Full to display images according to the view size. Select Fit to display images according to the view size, with fixed aspect ratio.

Language

Set language from pull-down.

Image Codec

Select an image codec mode.

Frame rate

(Displayed only when the camera image is in JPEG.) Selects the frame rate to transmit images.

Configuration of Main Viewer

(Capture)

Camera control panel

Click to capture a still image shot by the camera and to store it in the computer. Click to open the folder to be saved.

Note

In the case of Windows VISTA or Windows 7, if “Enable Protected Mode” is checked in Control Panel-Internet Option-Security, still images cannot be shot.

(Run)/ (Stop Save Video)

Runs and stops Save Video. Click to open the folder to be saved.

Operating the Camera

Note

In the case of Windows VISTA or Windows 7, if “Enable Protected Mode” is checked in Control Panel-Internet Option-Security, video content cannot be saved.

This panel allows you to control the camera’s pan/tilt/ home position and zoom (page 25). In addition, you can obtain authority to operate the camera in exclusive control mode.

Image action

Select the mode of operation from Off, Area zoom and Vector dragging.

Volum e

Use the slide bar to adjust the volume for sound output level.

When you click , the icon changes to and the output from the speaker stops. To output sound from the speaker, click again.

Microphone volume

This is displayed when Audio codec (page 41) in the Common tab of the Camera menu is set to On, and a user with audio enabled in the User Menu accesses the device.

Use the slide bar to adjust the microphone volume.

When you click , the icon changes to and the microphone input stops. To input the microphone, click

again.

Pan/Tilt control

Click the arrow button the direction in which you want to move the camera. Keep it pressed to move the camera continuously. To return to the home position, click .

Zoom control

Press to zoom out, and press to zoom in. Zooming continues while the button remains pressed.

Exclusive control

Click this button to display the time remaining for operation authority. However, if operation authority has not been obtained, the waiting time is displayed.

Note

Set the Exclusive control mode in the System Tab of the System Menu to On to perform exclusive control (page 35).

Panorama panel

Configuration of Main Viewer

If you click on the Panorama panel, the image of that place is displayed on the monitor.

Trigger panel

The above is displayed only when Viewer mode (page 71) is set to Full, and one or more triggers are enabled in the Trigger menu (page 90).

The configured functions are displayed as buttons on this panel.

Click the function button you want to use on the Trigger panel. The selected function is activated. The selectable functions are as follows:

• send still image files attached to an e-mail (page 27)

• send still image files to an FTP server (page 27)

• Record still image files (page 27)

• control the alarm output (page 28)

• switch the Day/Night function on/off (page 28)

• play the audio file stored in the camera (page 28)

Select the Preset position name from the list. The camera will move to the preset position that you have stored in memory using the Preset position menu.

Others panel

(The Other panel is displayed in the case of an MPEG4 or H.264 image.)

You can switch between TCP and UDP (Unicast/ Multicast).

Each click switches the transmission mode of the video/ audio data between TCP mode, Unicast mode, and Multicast mode (page 28).

Monitor image

Operating the Camera

Preset position panel

The above is displayed only when one or more preset positions are stored in memory.

The registered preset position is displayed.

If you select a thumbnail when registering a preset position, it will be displayed with a thumbnail.

The image shot by the camera is shown here. There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image. The Area zoom will move the camera in the direction that displays the area selected by the operator and zooms in at the same time. The operator can choose a part of the image to view and zoom in by surrounding an area with a frame by dragging the mouse. In the Vector dragging mode, the camera pans or tilts in the dragged direction. How long you drag the mouse determines the speed. Releasing the button on the mouse after dragging stops the panning or tilting of the camera. You can also use the camera control panel bar to pan or tilt. The zoom operation using the mouse wheel is available in all modes.

Configuration of Main Viewer

Plug-in free viewer

Main viewer using Plug-in free viewer

Control bar

The following operation buttons are available.

Display sample:

Operating the Camera

Camera list

Control bar

Monitor screen

There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. A control bar is displayed on the screen. In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image. The Area zoom will move the camera in the direction that displays the area selected by the operator and zooms in at the same time. The operator can choose a part of the image to view and zoom in by surrounding the area with a frame by dragging the mouse. In the Vector dragging mode, the camera pans or tilts in the dragged direction. How long you drag the mouse determines the speed. Releasing the button on the mouse after dragging stops the panning or tilting of the camera. You can also use the tool bar to pan or tilt. The zoom operation using the mouse wheel is available in all modes.

Setting

You can set the streaming method, image size, frame rate, PTZ operation mode, trigger selection and image codec.

Streaming start button

Starts streaming. (Appears while stops streaming.)

Streaming stop button

Stops streaming. (Appears while streaming.)

Trigger run button

Runs the selected trigger. (Displayed only when

(page 71) is set to

triggers are enabled in the

Preset

Select a preset position to move the camera to the registered preset position. (Displayed only when a camera preset position is registered.)

Save still image button

Captures still images taken by the camera and saves them to the computer.

Audio output volume slider

Use the slider to adjust the volume. Clicking the button will stop sound output. (Displayed only when ActiveX is set for Streaming method in Setting, and Audio codec in the Camera Menu (page 41) is set to On.)

Control waiting time and control time for exclusive

control

Exclusive control button

Viewer mode

Full

, and one or more

Trigger menu

from

(page 90).)

User

Configuration of Main Viewer

Camera list

The camera list is displayed when Camera list is set to On in the viewer menu, and at least one camera is

registered.

Using Solid PTZ function

You can operate the camera by using the Solid PTZ function, which provides panning, tilting and zooming by adjusting the position and zooming ratio from the maximum image size (1280 × 720 or 1280 × 1024 (SNC-CH180/DH180/CH135/CH140/DH140), 1920 × 1080 or 1920 × 1440 (SNC-CH240/DH240/CH280/ DH280) (page 38)), without moving the camera. There are three modes of camera operation: Area zoom mode, Vector dragging mode and PTZ Control bar. You can control pan/tilt and zoom in either mode.

The available functions for the camera operation modes vary according to the viewer display. The available functions are as follows:

Plug-in free viewer

JPEG JPEG/

Flash

ActiveX

Operation from control panel

ActiveX

viewer

a ×××

Pan/Tilt control

Click the arrow button in the direction in which you want to move the camera. Keep it pressed to move the camera continuously. To return to the home position, click .

Zoom control

Click to zoom out, and click to zoom in. Zooming continues while the button remains pressed.

Area zoom aaaa

Vector dragging aaaa

PTZ control bar × aa×

Notes

• Pan/Tilt limitation The solid PTZ function controls streaming by cropping or reducing a maximum size image. Thus, the more the camera zooms out, the less area to be panned or tilted, and becomes unavailable at the WIDE setting.

• Zoom limitation The solid PTZ function enables you to display an area of 1/16 the maximum image size (Aspect ratio: 1:4), when zoomed in at the TELE setting. An image cannot be enlarged beyond this. And the whole area shot in the maximum image size will be displayed if the camera is zoomed out at the WIDE setting. The solid PTZ function’s zoom is performed digitally; therefore, some deterioration in image quality may be observed at the TELE setting.

Note

The four edges of the image may be dark depending on the zoom position. This is a phenomenon related to the structure of the camera, and does not cause a problem.

Operating the Camera

Panning and tilting by clicking the monitor image (Area zoom mode only)

Click on the monitor image, and the camera moves so that the clicked portion is positioned at the center of the display.

Panning, tilting and zooming by

Controlling via the control panel (Operation common to Area zoom mode and Vector dragging mode)

You can operate the camera direction, zoom, and focus by using the control panel for the monitor image currently displayed.

specifying the area (Area zoom mode only)

Click and hold the left button of the mouse on the monitor image, and drag the mouse diagonally to draw a red frame around the portion you want to enlarge. The camera moves so that framed portion is positioned at the center of the display and is zoomed in.

Note

When the specified area is zoomed in, the center may be shifted or some portion of the image may appear out of the monitor image section. In this case, click the point you want to move to the center or click the arrow button on the camera control panel.

Configuration of Main Viewer

Panning and tilting by dragging the

Using pan/tilt/zoom operations with screen (Vector dragging mode only)

When you click on the starting point on the image and drag to the end point, the camera pans/tilts in the direction of the arrow from the starting point to the end point. The speed of operation is determined by the length of arrow. Releasing the button on the mouse stops the panning/tilting of the camera.

Operating the Camera

Moving the camera to a preset position (Common operations in Area zoom and Vector dragging

the displayed control bar (PTZ

Control bar only)

Pan/Tilt operations

Click the arrow of the direction you wish to move the

camera. Continue clicking on the arrow to keep moving

the direction of the camera.

Zoom operation

Click to zoom out, click to zoom in. The zoom

operation continues while you are clicking on the

button.

modes)

Select a preset position name from the Preset position panel. The camera will move to the preset position that you have stored in memory using the Preset position menu (page 72). Multiple preset positions can be organized by group according to setting.

Controlling the Camera on a Full

Image

When the camera is in controllable condition, the full

image appears on the panorama panel.

The full image is the still image of entire area to be shot

by the camera in reduced-sized image. By clicking on

the full image, the selected location appears on the

panorama panel.

To create a full image

Create the full image with Capture full image in the

Initialize tab of the System menu. See page 40 for

details.

Tip

Make sure to recreate the full image when you move the

camera position or change the layout around the camera.

To display a specified position on the

monitor

Create the full image and display on the monitor.

Click the potion you want to see on the full image.

Configuration of Main Viewer

The current specified position appears on the monitor screen.

Using the Trigger Button

You can execute various functions by clicking their respective buttons on the Trigger panel.

Sending a monitor image via e-mail

You can send a captured still image by attaching it to an e-mail. To use this function, you need to make e-Mail (SMTP) active and set the address in the Trigger menu of the Administrator menu properly (page 90).

Click e-Mail (SMTP) on the Trigger panel. The still image of the moment you click is captured, and your e-mail with the image file attached is sent to the specified mail address.

Sending a monitor image to an FTP server

You can send a captured still image to the FTP server. To use this function, you need to make FTP active and set the address in the Trigger menu of the Administrator menu properly (page 91).

Operating the Camera

Click FTP client on the Trigger panel. The still image of the moment you click is captured, and the image file is sent to the FTP server.

Recording a camera image as a still image

You can capture a camera image as a still picture and record it. SNC-CH240/CH135/CH140/CH180/CH280 can record images in its built-in memory or CF memory card (not supplied). SNC-DH240/DH140/DH180/DH280 can only record images in its built-in memory. To use this function, you need to make Image memory active and set the details in the Trigger menu of the Administrator menu (page 91).

Click Image memory on the Trigger panel. The still image of the moment you click is captured, and the image file is recorded.

Using the Trigger Button

Controlling Alarm out 1, 2

You can control Alarm out 1, 2. To use this function, you need to make Alarm out 1 or Alarm out 2 active in the Trigger menu of the Administrator menu (page 91).

Click Alarm out 1 or Alarm out 2 on the Trigger panel. The alarm output is switched by clicking. The alarm output mode can be selected from To gg le or Timer of Alarm out 1, 2 in the Trigger menu (page 91).

Tip

Operating the Camera

For the connection of peripheral devices to the alarm output of the I/O port, see the supplied Installation Manual.

Controlling the Day/Night function

You can set the Day/Night function to On (night mode) and Off (day mode). To use this function, you need to make Day/Night active in the Trigger menu of the Administrator menu (page 91).

Click Day/Night on the Trigger panel. Each click switches the Day/Night function alternately between On (night mode) and Off (day mode).

Switching Transmission

Mode

You can change the transmission mode for video/audio

data.

This function can be used when Mode (video codec

mode) is set to MPEG4 or H.264 and the ActiveX

viewer is used.

Notes

• The function may not operate correctly if you use personal firewall software or antivirus software on your computer. In that case, disable the software or select the TCP mode.

• If you are using Windows XP Service Pack 2 or later, Windows Vista, or Windows 7, disable “Windows Firewall”. For details, see “Configuring Windows Firewall” in “When using Windows XP Service Pack 2 or later” on page 10, “Configuring Windows Firewall” in “When using Windows Vista” on page 12, or “Configuring Windows Firewall” in “When using Windows 7” on page 14.

Select TCP, Unicast or Multicast from the Connection drop-down list in the Others panel.

Note

If Day/Night in the Trigger-Day/Night menu (page 91) is set to Auto, you cannot control the Day/Night function by clicking Day/Night.

Playing an audio file stored in the camera

You can play an audio file previously stored in the camera using the SNC audio upload tool. To use this function, you need to make Voice alert1, Voice alert2 and Voice alert3 active in the Trigger menu of the Administrator menu (page 91).

Click Voice alert1, Voice alert2 or Vo i ce a ler t3 on the Trigger panel. Playback of the selected audio file starts and the playback sound is output from the speaker connected to the camera.

TCP: This is normally selected. When TCP is selected, HTTP communication is adopted for video/audio communications. HTTP is the protocol used for reading the usual Web page. In an environment capable of reading Web pages, you can watch or listen to video/audio by selecting the TCP port.

Unicast: When Unicast is selected, RTP (Realtime Transport Protocol) is adopted for video/audio communications. Since RTP is the protocol for running video/audio data, the video/audio playback is smoother than when TCP (HTTP) is selected. If a firewall is installed between the camera and the computer, or depending on the network environment, video/audio may not play back properly when Unicast is selected. In this case, select TCP.

Switching Transmission Mode

Multicast: This protocol is selectable when Multicast streaming (page 50) is On. When Multicast is selected as the transmission port, RTP

(Real-time Transport Protocol) and UDP multicast techniques are adopted for video/audio transmission. By selecting it, the network transmission load of the camera can be reduced. If a router that does not correspond to a multicast or firewall is installed between the camera and the computer, video/audio may not play back properly. In this case, select TCP or Unicast.

Note

When connecting via a proxy server, neither Unicast nor Multicast can be selected.

Using the System Utility

You can download system utility from the tools tab on the main menu.

Operating the Camera

To use the utility, click Download to begin download.

SNC viewer

SNC viewer is an application which allows you to set the initial state of the viewer.

Installing the SNC viewer

Execute the downloaded SNCViewer.msi file.

Install the SNC viewer following the instructions on the wizard. When the license agreement policies are displayed, agree after reading them carefully and install the SNC viewer.

Using the SNC viewer

Click SNC viewer in the control panel.

Using the System Utility

Connection tab

Tip

The operation mode of Solid PTZ have been changed for this device.

Audio tab

Operating the Camera

You can set the connection method. Select the start-up connection from: TCP, Unicast, and Multicast. If TCP connection is selected, you can configure proxy settings by selecting Use proxy.

View tab

Screen mode

You can select Window or Fullscreen.

View size

You can select the view size.

Volum e

Muting: Select this option for Muting the sound at

start-up. Use the slide bar to set the volume for start-up sound output.

Mic

Muting: Select this option for Muting the microphone

sound at start-up. Use the slide bar to set the volume for start-up microphone input.

Save tab

JPEG framerate

You can set the frame rate for JPEG.

Image action

Select from the image operation modes Area zoom, Vector dragging and Off.

Using the System Utility

Specify a folder to save the still images and movies to.

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